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Books > Business & Economics > Business & management > Business communication & presentation

Testifying Before Congress - A Practical Guide to Preparing and Delivering Testimony Before Congress and Congressional Hearings... Testifying Before Congress - A Practical Guide to Preparing and Delivering Testimony Before Congress and Congressional Hearings for Agencies, Associations, Corporations, Military, NGOs, and State and Local Officials (Hardcover, New)
William N. Laforge
R3,179 Discovery Miles 31 790 Ships in 18 - 22 working days

When Governor Mitch Daniels (Indiana) compared testifying before Congress to getting a root canal, he was being polite. Sitting vulnerably at a witness table under hot television lights while members of the House or Senate stare down at you from above is not just intimidating; it can wreck your career, your company, and your credibility if you say the wrong thing.

As a practical guide to assist witnesses and their organizations in preparing and delivering Congressional testimony, this book is designed for use by anyone or any organization called upon to testify before a committee of Congress, and for those who are providing assistance in preparing the testimony and the witness. This book serves as a guide through the unique maze of the Congressional hearings process for virtually any witness or organization, including federal departments and agencies, the federal judiciary, members and staff of the legislative branch itself, associations, corporations, the military service branches, NGOs, private and voluntary organizations (PVOs), public interest entities, state and local governmental officials and institutions, and individuals who are chosen to appear as a witness before Congress for any reason on any topic.

Similarly, in the world of academics and scholarship, this reference work can be helpful to scholars and writers in think-tanks and research organizations, as well as to faculty, researchers and students engaged in the study of law, business, government, politics, political science and the legislative processes of government.

This book can also serve as a reliable reference source and helpful tool for law, lobbying, government relations, accounting, and other public policy-related service industry professionals who are involved with the Congressional hearings process on behalf of their clients', their customers' and their own public policy, legislative and government relations interests.

"Testifying Before Congress" demystifies the Congressional hearings process, and assists witnesses and their organizations to be well-prepared when appearing before a Congressional committee to testify.

The principles in this book may also be used by those preparing for hearings before federal agencies and international tribunals, as well as state and local governmental bodies. However, the major thrust of this work focuses on the distinct Congressional hearing process and its major elements.

More than 20 endorsers--who include one current and one former governor, a city mayor, corporate CEOs and industry leaders, directors of top law and lobbying organizations, the Chairman of Bank of America, several past and present top government officials and agency directors, a bar association president, law school deans and university leaders, and heads of non-governmental organizations (see all endorsements at the book's web site)-- strongly recommend this book for lobbyists, executives, associations, government officials, academics, and virtually anyone who is called to testify before Congress.

""Testifying Before Congress" is the best "how to" resource that I have seen -- it is well-researched, experience-based, and thoughtfully written, with a dash of humor added for good measure."
- Samuel M. Davis, Dean of the School of Law, The University of Mississippi

Full Table of Contents and endorsements at www.TCNTBC.com

The 40 - 40 Principle: Are You Really Connected or Just Linked? How to Create Powerful, Inspiring Conversations That Lead to... The 40 - 40 Principle: Are You Really Connected or Just Linked? How to Create Powerful, Inspiring Conversations That Lead to Greater Success (Hardcover)
Andy Christiansen
R756 Discovery Miles 7 560 Ships in 18 - 22 working days

What do Bill Gates, Bono, Oprah Winfrey and Lance Armstrong have in common? They all found out that ultimate success comes through the power of relationships. That by themselves they were limited, but by adding strategic advisors to their life and business they were unlimited!

My grandfather used to say "the secret to life is when you're under 40, seek to gain wisdom from those over 40, and when you're over 40 do the same with those under 40." It's a reverse mentoring process, one where you intentionally gain wisdom, versus intentionally giving wisdom. In a day and age where relationships are random and shallow, the 40:40 Principle offers a system to gain and develop strategic lasting relationships. Relationships that will help you achieve the success you desire at work and at home!

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition (... Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback) (Paperback, 2nd edition)
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield
R489 R431 Discovery Miles 4 310 Save R58 (12%) Ships in 10 - 15 working days

Hold anyone accountable. Master performance discussions. Get RESULTS.

Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.

PRAISE FOR "CRUCIAL ACCOUNTABILITY"

""Revolutionary ideas ... opportunities for breakthrough ..."" -- Stephen R. Covey, author of The 7 Habits of Highly Effective People

""Unleash the true potential of a relationship or organization and move it to the next level."" -- Ken Blanchard, coauthor of The One Minute Manager

""The most recommended and most effective resource in my library."" -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada

""Brilliant strategies for those difficult discussions at home and in the workplace."" -- Soledad O'Brien, CNN news anchor and producer

""This book is the real deal.... Read it, underline it, learn from it. It's a gem."" -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

Loyal: Listen or You Always Lose - A Leader's Guide to Winning Customer and Employee Loyalty (Hardcover): Aaron Painter Loyal: Listen or You Always Lose - A Leader's Guide to Winning Customer and Employee Loyalty (Hardcover)
Aaron Painter
R759 Discovery Miles 7 590 Ships in 10 - 15 working days
Business Recovery in Difficult Times (Hardcover): Mike Wolf Business Recovery in Difficult Times (Hardcover)
Mike Wolf
R726 Discovery Miles 7 260 Ships in 10 - 15 working days
Hard Earned Lessons Learned - A Guide on What I Wish I'd Known When Self-Publishing (Large print, Hardcover, Large type /... Hard Earned Lessons Learned - A Guide on What I Wish I'd Known When Self-Publishing (Large print, Hardcover, Large type / large print edition)
Paula Jean Ferri
R454 Discovery Miles 4 540 Ships in 10 - 15 working days
The Business Book Bible - Everything You Need to Know to Write a Great Business Book (Paperback): Derek B Lewis The Business Book Bible - Everything You Need to Know to Write a Great Business Book (Paperback)
Derek B Lewis
R464 Discovery Miles 4 640 Ships in 10 - 15 working days
Pitman's Shorthand Dictionary [microform] (Hardcover): Isaac Pitman Pitman's Shorthand Dictionary [microform] (Hardcover)
Isaac Pitman
R923 Discovery Miles 9 230 Ships in 10 - 15 working days
Move the World - Persuade Your Audience, Change Minds, and Achieve Your Goals (Hardcover): Dean M. Brenner Move the World - Persuade Your Audience, Change Minds, and Achieve Your Goals (Hardcover)
Dean M. Brenner
R689 R618 Discovery Miles 6 180 Save R71 (10%) Ships in 18 - 22 working days
Strategic Employee Communication - Building a Culture of Engagement (Hardcover, 1st ed. 2019): Gail S. Thornton, Viviane Regina... Strategic Employee Communication - Building a Culture of Engagement (Hardcover, 1st ed. 2019)
Gail S. Thornton, Viviane Regina Mansi, Bruno Carramenha, Thatiana Cappellano
R1,489 Discovery Miles 14 890 Ships in 18 - 22 working days

Employee engagement (or a lack thereof) can often be linked to poor communication and a detachment from company goals. Companies of all sizes are looking for ways to boost communication, recognizing its impact on key business outcomes, such as productivity and profitability. This book offers fresh insights about opportunities to improve the quality of employee communications based on employees' needs. It highlights the importance of simple, jargon-free communication that focuses on dialogue and content. High-performing organizations are more likely to think about communication from the audience perspective, rather than purely from the management perspective. The case studies offer readers a firm understanding of ways to implement and measure communication in daily practice. Effective communication requires planning and this book, with its focus on the US, Latin America, and emerging markets, will guide readers in using communication in the alignment of corporate and employee needs.

Don't Feed the Elephants! - Overcoming the Art of Avoidance to Build Powerful Partnerships (Hardcover): Sarah Noll Wilson Don't Feed the Elephants! - Overcoming the Art of Avoidance to Build Powerful Partnerships (Hardcover)
Sarah Noll Wilson
R677 R611 Discovery Miles 6 110 Save R66 (10%) Ships in 18 - 22 working days
Free Your Inner Nonfiction Writer - Educate, Influence and Entertain Your Readers (Hardcover): Rothman Free Your Inner Nonfiction Writer - Educate, Influence and Entertain Your Readers (Hardcover)
Rothman
R645 Discovery Miles 6 450 Ships in 18 - 22 working days
The Age of You - How to Understand and Benefit from Social Media and the Connected Society (Hardcover): Stein Arne Nistad The Age of You - How to Understand and Benefit from Social Media and the Connected Society (Hardcover)
Stein Arne Nistad
R755 Discovery Miles 7 550 Ships in 10 - 15 working days

"The age of You" is about our new society and how we all breaks away from established rules about communication, relationships and the way we do business. Its also the history about a major shift: Increasingly, we take control over our personal and commercial relationships, we decide who we want to listen to, and how we want to engage ourselves. The book is explaining the historical development, concepts and the foundation of networks, relations, social media and the new connected society, as well as practical strategic guidelines to benefit from it. By using historical events, storytelling, models and case studies, the book is a thrilling story about YOU and how to succeed in the connected society. Storytelling in a connected society unlocks the need for new models and approaches. Here, the author gives us a deeper understanding of the challenges ahead and what we need to do to effectively connect with and earn relevance within society. Brian Solis, author of What's the Future of Business Really interesting. There is a major need for this type of literature. Anne Grethe Solberg, Sociologist and Doctor PH. D. The last year I have read almost everything about the subject. This is by far the best book on social media. Inger Line Skjerve, Master student (BI):

The Black Handbook for Corporate White America - The Real Corporate Journey of a Black Leader (Hardcover): James Holley The Black Handbook for Corporate White America - The Real Corporate Journey of a Black Leader (Hardcover)
James Holley
R519 Discovery Miles 5 190 Ships in 10 - 15 working days
From Solo to Scaled - Building a Sustainable Content Strategy Practice: Building a Content Stratefy (Paperback): Natalie Marie... From Solo to Scaled - Building a Sustainable Content Strategy Practice: Building a Content Stratefy (Paperback)
Natalie Marie Dunbar
R828 Discovery Miles 8 280 Ships in 18 - 22 working days
Shutting Up - Listening to Your Employees, Leading by Example, and Maximizing Productivity (Hardcover): Eric Wagner Shutting Up - Listening to Your Employees, Leading by Example, and Maximizing Productivity (Hardcover)
Eric Wagner
R694 R624 Discovery Miles 6 240 Save R70 (10%) Ships in 18 - 22 working days

Hey, manager: please shut up already Too many new managers, often promoted from the best of the front-line workers, lack the basic ability to interact effectively-speaking when they should be listening, and listening... well, not much. And when it comes to more advanced skills like improving worker performance, maximizing productivity, handling customers, and driving real success with their products, all bets are off. With no real background or training in management skills, today's managers-even with experience-too often struggle to engage with their teams, maximize performance, and achieve great results.

Here's the newer manager's greatest ally: a quick-start guide that rapidly and accessibly covers the essential skills that good managers need to lead their teams effectively. Building on the simplest possible foundation-"Shut Up and Listen "-this guide collects over 250 hints, tips, and tricks developed by an experienced manager and leader over more than a quarter century of technical management. Take your management career from zero to sixty-or discover how to lead your team to the next level-with one quick and easy read.

Extraordinary Results - Mastering the Art of Leading, Coaching & Influencing Others (Hardcover, 2nd ed.): Joe Contrera Extraordinary Results - Mastering the Art of Leading, Coaching & Influencing Others (Hardcover, 2nd ed.)
Joe Contrera
R712 Discovery Miles 7 120 Ships in 18 - 22 working days
Speaking with Spirit - A Guide for Christian Public Speakers (Paperback): Wanda Vassallo Speaking with Spirit - A Guide for Christian Public Speakers (Paperback)
Wanda Vassallo
R370 Discovery Miles 3 700 Ships in 18 - 22 working days
2020 Guide to Small Business Tax Planning (Hardcover): Charles E Hall 2020 Guide to Small Business Tax Planning (Hardcover)
Charles E Hall
R937 Discovery Miles 9 370 Ships in 10 - 15 working days
Financial Times Essential Guide to Making Business Presentations, The - How To Design And Deliver Your Message With Maximum... Financial Times Essential Guide to Making Business Presentations, The - How To Design And Deliver Your Message With Maximum Impact (Paperback)
Philip Khan-Panni 1
R495 R457 Discovery Miles 4 570 Save R38 (8%) Ships in 5 - 10 working days

The critical knowledge you need to plan, write and deliver your next presentation with maximum impact. Written by a co-founder of the Professional Speaking Association, this book focuses on getting you the results you need from your presentation, whether you are selling a product or service, a proposed change or even your own skills and abilities. It will show you how to persuade your audience by being relevant, clear, engaging and memorable.

"FINANCIAL TIMES ESSENTIAL GUIDES" THE KNOW-HOW YOU NEED TO GET THE RESULTS YOU WANT

BVR's Guide to Intellectual Property Valuation, Second Edition (Hardcover, 2nd Revised ed.): Michael Pellegrino BVR's Guide to Intellectual Property Valuation, Second Edition (Hardcover, 2nd Revised ed.)
Michael Pellegrino
R3,953 Discovery Miles 39 530 Ships in 10 - 15 working days

BVR's Guide to Intellectual Property Valuation is the definitive reference to draw credible and defensible IP value conclusions. Leading expert Michael Pellegrino delivers real-world case studies of IP valuation analyses from start to finish in each of the primary IP categories. This practical, hands-on Guide presents an objective framework for conducting due diligence of IP rights, performing the legal analysis, and correlating the impacts of IP rights on value. Chapter 1 About This Guide Chapter 2 IP Valuation Overview Chapter 3 About IP Valuation Chapter 4 Using Valuation Approaches Chapter 5 General Due Diligence Chapter 6 Patent Due Diligence Chapter 7 Copyright Due Diligence Chapter 8 Trademark Due Diligence Chapter 9 Trade Secret Due Diligence Chapter 10 Discount Rate Development Chapter 11 Determining Royalty Rates Chapter 12 Case Study in IP Valuation Chapter 13 Managing an Engagement Chapter 14 Auditor's Review Guide

Ping - The Secrets of Successful Virtual Communication (Paperback): Andrew Brodsky Ping - The Secrets of Successful Virtual Communication (Paperback)
Andrew Brodsky
R440 R393 Discovery Miles 3 930 Save R47 (11%) Ships in 5 - 10 working days

The essential guide for when (and how best) to use virtual communication tools, from video to instant messaging and everything in between.

Andrew Brodsky is here to explain that, yes, that meeting could have been an email. And that email? Maybe it should have been a voice memo. Your camera? It’s okay to turn it off, sometimes even better.

Many of us give far too little thought to our virtual communication, and end up feeling isolated, overlooked and burnt out. Ping distils Brodsky’s cutting-edge social science research on remote communication tools. He helps us understand:

  • How we can interact most productively and authentically
  • How we can build relationships at a distance
  • The rules for making an impact online
  • How we can increase inclusion and reduce conflict

With entertaining stories and interviews from top business leaders, Ping is the ultimate playbook for today’s modern workplace.
How to Become a LinkedIn Rock Star - By the Only CEO with a Mohawk, Chris J Reed (Hardcover): Chris J Reed How to Become a LinkedIn Rock Star - By the Only CEO with a Mohawk, Chris J Reed (Hardcover)
Chris J Reed
R886 R765 Discovery Miles 7 650 Save R121 (14%) Ships in 18 - 22 working days
Everything You Ever Wanted to Know About Social Media, but were afraid to ask... - Building Your Business Using Consumer... Everything You Ever Wanted to Know About Social Media, but were afraid to ask... - Building Your Business Using Consumer Generated Media (Hardcover)
Hilary JM Topper MPA
R747 Discovery Miles 7 470 Ships in 18 - 22 working days

Social media is becoming the fastest way to communicate ideas and values. Are you using this ever-changing media to effectively communicate your messages? In "Everything You Ever Wanted to Know About Social Media, but were afraid to ask...," author and public relations professional Hilary JM Topper, MPA provides an understanding of social media.

Designed for marketing professionals, small business owners, and non-profit organization executives, "Everything You Ever Wanted to Know About Social Media, but were afraid to ask..." is filled with detailed, how-to information on the sometimes complicated online world. Guiding readers through the importance of implementing social media tactics into their marketing mix to increase awareness and maintain visibility, this guide: Describes how to use social media sites, blogs, and microblogs Reviews more than a dozen social networking sites Provides an understanding of the importance of podcasts and video podcasts Discusses what it means to "Go Viral" Gives suggestions for handling crisis situations via the Web "Everything You Ever Wanted to Know About Social Media, but were afraid to ask..." highlights the power of consumer-generated media and how it can be used effectively to help grow your business.

The Exit Process - How to Professionally Part Ways (Hardcover): Amanda J Painter, Brenda A. Haire The Exit Process - How to Professionally Part Ways (Hardcover)
Amanda J Painter, Brenda A. Haire; Foreword by Brian J. Dixon
R534 R493 Discovery Miles 4 930 Save R41 (8%) Ships in 18 - 22 working days
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