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Books > Business & Economics > Business & management > Business communication & presentation

Improve Your Communication Skills - Complete Step by Step Guide on How to Obtain the Best Method to Improve Your Communication... Improve Your Communication Skills - Complete Step by Step Guide on How to Obtain the Best Method to Improve Your Communication and Social Skills Easily (Hardcover)
Garrett Redfield
R704 R581 Discovery Miles 5 810 Save R123 (17%) Ships in 10 - 15 working days
Better Small Talk - Talk to Anyone, Avoid Awkwardness, Generate Deep Conversations, and Make Real Friends (Paperback): Patrick... Better Small Talk - Talk to Anyone, Avoid Awkwardness, Generate Deep Conversations, and Make Real Friends (Paperback)
Patrick King
R488 Discovery Miles 4 880 Ships in 10 - 15 working days
Closing the Influence Gap - A practical guide for women leaders who want to be heard (Paperback): Carla Miller Closing the Influence Gap - A practical guide for women leaders who want to be heard (Paperback)
Carla Miller
R355 Discovery Miles 3 550 Ships in 12 - 17 working days

Women leaders across the globe are experiencing the influence gap. They struggle to get their voice heard in meetings. They can't get a seat at the table for the decisions that matter. It's a systemic problem, not a problem with women.It's no wonder so many talented women experience imposter syndrome! Closing the Influence Gap empowers women leaders to successfully navigate the workplace, leading their way and changing it for the better. It is a reference tool packed with practical strategies and a troubleshooting section which women can draw on daily to tackle the challenging conversations, decisions and situations they face. It shows women how they can believe in themselves in challenging situations, helps them to get the recognition they deserve as leaders and provides them with the influencing skills they need to get their voices heard and increase their impact. Carla Miller is a leadership coach and chart-topping podcast host who works with women in management and leadership roles to develop their careers and their confidence. Hundreds of women leaders from global companies, the public sector and charities have taken part in her Influence & Impact programme.

Business Bliss? - Ignorance: Liability or Bliss (Hardcover): Tobi McNeil Business Bliss? - Ignorance: Liability or Bliss (Hardcover)
Tobi McNeil
R577 R481 Discovery Miles 4 810 Save R96 (17%) Ships in 10 - 15 working days

Tobi McNeil has been associated with small business ventures since she was fourteen-years-old working with her entrepreneurial family. Through the years, she has witnessed various degrees of commercial success and failure. In her work as a college instructor and a business advisor, she has learned that start-up costs can ruin your business venture before it becomes operational.

Packed with powerful stories of small business owners, McNeil presents diverse situations encountered by people starting their own small business. She lays out vital tools to help ensure the successful implementation and operation of a new small business, including: business and personal research; education; financial requirements; effective ways to promote your business; great ways to keep costs at a minimum; hiring employees; and tax obligations.

Let Business Bliss? Ignorance: Liability or Bliss guide you through situations your business will encounter, minimizing problems and ensuring success.

Content and Copywriting Secrets - Learn SEO Content Writing and How to Create a Compelling Promotional Content to Win More... Content and Copywriting Secrets - Learn SEO Content Writing and How to Create a Compelling Promotional Content to Win More Clients (Hardcover)
Goldink Books
R504 Discovery Miles 5 040 Ships in 12 - 17 working days
Public Relations for Asia (Hardcover): T. Morris, S Goldsworthy Public Relations for Asia (Hardcover)
T. Morris, S Goldsworthy
R1,414 Discovery Miles 14 140 Ships in 12 - 17 working days

This book is an essential read for anyone interested in Public Relations in Asia. Whether you are working in PR, studying PR, a journalist dealing with PR, or just interested in this fascinating and fast growing market, Public Relations in Asia offers readers a vital insight into how PR works.
Combining the latest in Public Relations theory with clear and practical guidance on how to plan and structure a PR campaign, as well as invaluable top tips on the skills needed to create successful PR campaigns, Public Relations in Asia is also full of fascinating and relevant case histories from around Asia and the rest of the world.

Craft, Cost & Call - How to Build a Life as a Christian Writer (Hardcover): Patricia Paddey, Karen Stiller Craft, Cost & Call - How to Build a Life as a Christian Writer (Hardcover)
Patricia Paddey, Karen Stiller; Illustrated by Jenna Paddey
R614 Discovery Miles 6 140 Ships in 10 - 15 working days
Alexisms - Useful Life Lessons from a Recovering Serial Entrepreneur (Hardcover): Alex Mandossian Alexisms - Useful Life Lessons from a Recovering Serial Entrepreneur (Hardcover)
Alex Mandossian
R633 Discovery Miles 6 330 Ships in 10 - 15 working days

Virtual Trainers the world over turn to Master Trainer Alex Mandossian to expose and get more marketing reach for their clear, compelling, and consistent marketing messages ... faster, better, and easier. By demystifying for millions the power within electronic broadcast media such as teleseminars, webinars, podcasts and most recently, Google Hangouts, his followers learn to earn millions on their own terms. Alex s lifetime goal is to become the world's 1st ""work-at-home"" billionaire by creating over one thousand other Internet marketing millionaires before his 77th birthday. Since 1993, Alex has generated almost $400 million in sales and profits for his marketing students, clients, and strategic alliance partners on five continents.

Digital Body Language - How To Build Trust & Connection, No Matter The Distance (Paperback): Erica Dhawan Digital Body Language - How To Build Trust & Connection, No Matter The Distance (Paperback)
Erica Dhawan
R333 Discovery Miles 3 330 Ships in 12 - 17 working days

Email replies that show up a week later. Video chats full of ‘oops sorry no you go’ and ‘can you hear me?!’ Ambiguous text-messages. Weird punctuation you can’t make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?

Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible – or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.

Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges—from large conferences and video meetings to daily emails, texts, IMs, and conference calls—and offers insights and solutions to build trust and clarity to anyone in our ever changing world.

Reasons NOT to Focus on Employee Experience - A Comprehensive Guide (Hardcover): Nick Glimsdahl Reasons NOT to Focus on Employee Experience - A Comprehensive Guide (Hardcover)
Nick Glimsdahl
R400 Discovery Miles 4 000 Ships in 10 - 15 working days
International Management and Intercultural Communication - A Collection of Case Studies; Volume 2 (Hardcover, 1st ed. 2015):... International Management and Intercultural Communication - A Collection of Case Studies; Volume 2 (Hardcover, 1st ed. 2015)
Elizabeth Christopher
R3,539 Discovery Miles 35 390 Ships in 12 - 17 working days

International Management and Intercultural Communication consists of cases of direct observation and personal involvement in a wide variety of communication challenges in international management settings, and discusses them in terms of management theories. The cases explore interactions across national cultures and regional boundaries, demonstrating both traditional and unusual approaches to problems that sooner or later are likely to challenge all managers who operate internationally. The book is presented in two volumes. Volume 1 contains case studies concerning different aspects of international management and intercultural communication in business, marketing and politics. Volume 2 deals with cases of international management in social and educational settings.

Manipulative Techniques - Detecting manipulation, repulsing it and using it in a targeted manner (Hardcover): Alexander... Manipulative Techniques - Detecting manipulation, repulsing it and using it in a targeted manner (Hardcover)
Alexander Hellmoldt
R434 Discovery Miles 4 340 Ships in 10 - 15 working days
Advertising Confluence - Transitioning Marketing Communications into Social Movements (Hardcover): A. Arora, S. Bacouel-Jentjens Advertising Confluence - Transitioning Marketing Communications into Social Movements (Hardcover)
A. Arora, S. Bacouel-Jentjens
R1,715 Discovery Miles 17 150 Ships in 12 - 17 working days

Advertising Confluence offers a unique blend of both traditional and contemporary social media thinking about advertising and integrated brand promotions throughout the world. Dr. Arora Anshu and Dr. Sabine Bacouel-Jentjens bring together articles that analyze creative social advertising in US, France, and Tunisia and offer a wide spectrum of advertising confluence from both the developed and emerging world. Contributors focus on both empirical studies with practical application as well as examinations of theoretical and methodological developments in the field of advertising studies. In all, they examine the wide range of global and local advertising strategies, the depth of integrated marketing communications, and the future of social media advertising.

EQ Applied - The Real-World Guide to Emotional Intelligence (Hardcover): Justin Bariso EQ Applied - The Real-World Guide to Emotional Intelligence (Hardcover)
Justin Bariso
R665 Discovery Miles 6 650 Ships in 12 - 17 working days
Interpersonal Communication for Technically Trained Managers - A Guide to Skills and Techniques (Hardcover): Dale E. Jackson Interpersonal Communication for Technically Trained Managers - A Guide to Skills and Techniques (Hardcover)
Dale E. Jackson
R1,881 Discovery Miles 18 810 Ships in 10 - 15 working days

Many professionals have a great store of technical knowledge and an impressive professional vocabulary, but lack the essential interpersonal commnunications skills necessary for effective management. This book solves the problem technically trained managers face by providing a clear, practical set of principles and methods that will enable them to work effectively and successfully with subordinates, peers, and superiors. Author Dale Jackson, himself a technically trained chemist, draws upon his own experience and the experiences of other professionals who have been thrust into management situations to offer practical, workable techniques that will be useful to anyone attempting the often difficult transition from the world of a technical profession to that of people within organizations.

Ultimate Guide to Business Writing - All the Secrets of Creating and Managing Business Documents (Paperback): Julian... Ultimate Guide to Business Writing - All the Secrets of Creating and Managing Business Documents (Paperback)
Julian Maynard-Smith
R1,013 Discovery Miles 10 130 Ships in 12 - 17 working days

The Ultimate Guide to Business Writing is a comprehensive guide on how to write any kind of business document. Written clearly in an engaging voice, it explains in depth the whole process: from determining objectives to establishing readers' needs, conducting research, outlining, and designing a template; to writing the first draft; to editing for meaning, accuracy, concision, style and emotional impact; to creating glossaries and indices; to proofreading and working with reviewers. The book also explains how to exploit the psychology of perception and motivation, collaborate effectively with business colleagues, manage documents holistically across an organisation, and deal with the other everyday practicalities of managing knowledge in a corporate environment. Every section of the book is packed with questions to stimulate thinking and generate meaningful answers, and dozens of examples of what works and why. The book's also rich in practical examples drawn from real life, anecdotes, humour, and visual aids. But the advice isn't just practical and anecdotal: it's also rigorously supported by scientific evidence from notable linguists and psychologists such as Steven Pinker, Daniel Goleman and Yellowlees Douglas. And anyone keen to explore further will benefit from the bibliography and links to videos and other online resources. The book is ideal not just for professional business writers, such as editors, technical writers, copywriters and creative directors; it's also suitable for anyone whose job requires them to write, whether it's something as simple as an email or as complex as a set of policies or a handbook.

Make Anyone Like You - How to improve your conversations, win friends, and form alliances without changing who you are... Make Anyone Like You - How to improve your conversations, win friends, and form alliances without changing who you are (Hardcover)
Jonathan Green
R637 Discovery Miles 6 370 Ships in 10 - 15 working days
Pricing, Online Marketing Behavior, and Analytics (Hardcover): G. Viglia Pricing, Online Marketing Behavior, and Analytics (Hardcover)
G. Viglia
R1,440 Discovery Miles 14 400 Ships in 10 - 15 working days

Over the past few decades marketing practices have shifted with the sudden growth of social media and the proliferation of devices, platforms, and applications. This rapidly changing environment presents new opportunities and challenges for marketers, who need to stay up to date with the development of e-marketing.
Viglia instructs readers in the theories and practices of online marketing;, detailing the characteristics, consumer behaviors, and differences between platforms, analytics, and pricing strategies of new media. Pricing, Online Marketing Behavior, and Analytics covers many different aspects of how online marketing works and its continuous evolution. Case studies and examples are used throughout the book to outline theories and explain e-marketing characteristics in a practical way.

The 6 Relationships of Highly Effective Organizations (Hardcover): Dale Harley The 6 Relationships of Highly Effective Organizations (Hardcover)
Dale Harley
R878 Discovery Miles 8 780 Ships in 10 - 15 working days
The CEOs of Networking - Connecting - Engaging - Opportunities to Serve (Hardcover): Heidi Torres The CEOs of Networking - Connecting - Engaging - Opportunities to Serve (Hardcover)
Heidi Torres
R588 Discovery Miles 5 880 Ships in 12 - 17 working days
Storytelling for Business - The art and science of creating connection in the digital age (Paperback): Rob Wozny Storytelling for Business - The art and science of creating connection in the digital age (Paperback)
Rob Wozny
R355 Discovery Miles 3 550 Ships in 12 - 17 working days

"Nothing connects people to engage emotionally with your business better than a well-told story - your story." From mega-large corporations to tiny start-ups, every.... single.... business always has a story to tell. Before people choose to buy your product or service, or respond to a call to action, they need to understand how you will solve their problem or fulfil their needs. Storytelling for Business reveals why storytelling remains the most impactful way to create a meaningful and sustainable connection with the people who matter the most to your business, and how to tell YOUR story well. For more than 25 years, storytelling has been at the core of everything Rob Wozny has accomplished as an intrepid senior journalist, creative content strategist, and proven business communicator. Leveraging his passion and experience for storytelling, Rob works with business owners and leaders to understand their goals and align them with business storytelling ideas, personalized to attract and engage the people that matter most to them.

Develop Your Presentation Skills - How to Inspire and Inform with Clarity and Confidence (Paperback, 5th Revised edition): Theo... Develop Your Presentation Skills - How to Inspire and Inform with Clarity and Confidence (Paperback, 5th Revised edition)
Theo Theobald
R309 Discovery Miles 3 090 Ships in 12 - 17 working days

Provides step-by-step advice to prepare effectively and nail that presentation. This quick and easy guide provides a practical toolkit for developing a winning presentation and improving your confidence. Complete with case studies and expert input to help you avoid disaster, Develop Your Presentation Skills includes content to help you to deliver a presentation 'stripped bare' and to use new media to engage with your audience. This fully updated 5th edition now features even more practical exercises, useful templates and top tips to help you find your voice and use it with style; to inform, to persuade, to impress. From unpicking the original brief and understanding just what the audience wants, to facing your performance demons and constructing compelling content, you will keep your audience rapt with attention. The Creating Success series of books... Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

Improve Your Communication Skills - How to Build Trust, Be Heard and Communicate with Confidence (Paperback, 6th Revised... Improve Your Communication Skills - How to Build Trust, Be Heard and Communicate with Confidence (Paperback, 6th Revised edition)
Alan Barker
R307 Discovery Miles 3 070 Ships in 12 - 17 working days

Better communication skills will have a direct impact on your career development. Improve Your Communication Skills is your practical guide to effective communication in business. This fully updated 6th edition now features a handy self-assessment tool to help you profile your own preferred communication style, even more practical exercises, useful checklists and top tips, as well as content on influencing others and managing difficult conversations. This book provides vital guidance on improving your conversations, building rapport, giving effective presentations, writing excellent reports and networking successfully. With the help of Improve Your Communication Skills, you will be able to get your message across - every time. The Creating Success series of books... Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

Straight Talk - Oral Communication for Career Success (Hardcover): Paul R Timm, Sherron Bienvenu Straight Talk - Oral Communication for Career Success (Hardcover)
Paul R Timm, Sherron Bienvenu
R3,055 Discovery Miles 30 550 Ships in 12 - 17 working days

Straight Talk: Oral Communication for Career Success has a fresh new approach that gives tools needed to communicate with confidence. This text provides a thorough overview and hands-on practice in the speech communication skills essential for life and work success. Whether talking person to person, in a group, or in front of an audience, plenty of practical applications give hands on experience in: practicing effective speaking, handling conversations, participating in teams, and gaining confidence in delivering formal and informal presentations. This book also helps students prepare for competitive events and includes the Presents the 5 Step Strategic Communication tactics students can immediately apply and practice communications skills.

Brilliant Influence - What the Most Influential People Know, Do and Say (Paperback): Mike Clayton Brilliant Influence - What the Most Influential People Know, Do and Say (Paperback)
Mike Clayton 1
R335 R303 Discovery Miles 3 030 Save R32 (10%) Ships in 12 - 17 working days

Whatever you do in life, whatever you hope to achieve, "Brilliant Influence" will help you get there - with the power of influence. It shows you how to build the support, trust and respect you need to propel your life forwards to take on challenge after challenge.

Based on over twenty years of influencing experience, the author combines psychological principles with case studies and examples to show you how to:

- Use body language and appearance to establish instant rapport.

- Select words to gain lasting trust and respect.

- Understand how people make decisions so you get a 'yes', every time.

- Know how to apply a 'win-win' negotiation approach, so you never lose.

The author has an active website: www.mikeclayton.co.uk, a blog: Shift Happens At: www.mikeclayton.wordpress.com and Twitter: @mikeclayton01

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