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Books > Business & Economics > Business & management > Business communication & presentation

How Charts Work - Understand and explain data with confidence (Paperback): Alan Smith How Charts Work - Understand and explain data with confidence (Paperback)
Alan Smith
R507 R477 Discovery Miles 4 770 Save R30 (6%) Ships in 12 - 19 working days

How Charts Work brings the secrets of effective data visualisation in a way that will help you bring data alive. Charts, graphs and tables are essential devices in business, but all too often they present information poorly. This book will help you: Feel confident understanding different types of charts, graphs and tables - and how to read them Recognise the true story behind the data presented and what the information really shows Know the principles and rules of how best to represent information so you can create your own information-driven (and beautiful) visuals Design visuals that people engage with, understand and act upon Don't value design over information - present data persuasively. Find the FT Chart Doctor's columns here - https://www.ft.com/chart-doctor

Big Talk, Small Talk (and Everything in Between) - Effective Communication Skills for All Parts of Your Life (Paperback): Shola... Big Talk, Small Talk (and Everything in Between) - Effective Communication Skills for All Parts of Your Life (Paperback)
Shola Kaye
R402 Discovery Miles 4 020 Ships in 12 - 19 working days
A Great Report - A ten-step approach to take you from concept to completion of your report (Paperback): Joanna Gutmann A Great Report - A ten-step approach to take you from concept to completion of your report (Paperback)
Joanna Gutmann
R398 Discovery Miles 3 980 Ships in 12 - 19 working days
The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience (Paperback, Ed): Carmine Gallo The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience (Paperback, Ed)
Carmine Gallo
R521 R385 Discovery Miles 3 850 Save R136 (26%) Ships in 12 - 19 working days

Now in paperback-the Wall Street Journal bestseller that reveals the secrets behind Steve Job's legendary presentations, with a new introduction about his legacy. Celebrating the inspiring life and vision of Apple's game-changing CEO, The Presentation Secrets of Steve Jobs has become the essential go-to guide for top-level executives, middle managers, organizational speakers, startup entrepreneurs, and pretty much anyone who needs to engage, persuade, and captivate an audience. This is as close as you'll ever get to having the master presenter himself speak directly in your ear. Communications expert Carmine Gallo has studied and analyzed the very best of Jobs's performances, offering point-by-point examples, tried-and-true techniques, and proven presentation secrets that anyone can master. You'll learn how to take charge of a room, create an inspiring brand story, deliver unforgettable moments-and do it powerfully, effortlessly, and effectively.

Directional/Strategic marketing planning (Paperback): D.B. Janse van Rensburg, G.A.P. Drotsky Directional/Strategic marketing planning (Paperback)
D.B. Janse van Rensburg, G.A.P. Drotsky
R656 Discovery Miles 6 560 Ships in 7 - 10 working days

Today's ever-changing marketing environment, accompanied by unpredictable competitive actions, creates uncertainty for enterprises and presents dilemmas, challenges and problem situations that necessitate planning ahead in order to survive. Directional/strategic marketing planning presents a step-by-step approach to developing plans that give direction to future marketing actions. Directional/strategic marketing planning begins with the marketing audit, which provides a clear understanding of the enterprise's current position in the market, the nature of the opportunities and threats in the external environment, and the enterprise's internal strengths and weaknesses. Once the basic directional market options available in the future have been determined, specific decisions that the marketer needs to make given a range of specific plans are discussed. Directional/strategic marketing planning is aimed at third and fourth year marketing students.

Handbook of Virtual Work (Hardcover): Lucy L. Gilson, Thomas O’Neill, M. T. Maynard Handbook of Virtual Work (Hardcover)
Lucy L. Gilson, Thomas O’Neill, M. T. Maynard
R7,097 Discovery Miles 70 970 Ships in 12 - 19 working days

In light of the COVID-19 pandemic, this timely Handbook builds upon research and practice to discuss and assess what is currently known about virtual work and its evolution, given the increasing numbers of those working virtually.

Taking a holistic approach to the subject, the expert contributors review the critical areas of virtual work split into five thematic parts. Firstly technology, the foundation of virtual work, is thoroughly discussed focussing on new forms of technology and the use of AI. Working practices of both the individual and virtual teams are then fully reviewed alongside the organisation, context and emerging systems that support virtual work in practice. Forward-thinking, this Handbook, looks at the future direction and where we go from here towards the next decade of virtual work.

Managers and practitioners who are moving towards virtual or hybrid working or continuing to work remotely will find this an excellent resource for ongoing and future guidance. Scholars and researchers interested in this expanding subject will find this illuminating and informative.

Communicate - Learn How to Get Your Message Across with Impact and Confidence (Paperback): Kate Keenan Communicate - Learn How to Get Your Message Across with Impact and Confidence (Paperback)
Kate Keenan
R158 Discovery Miles 1 580 Ships in 12 - 19 working days
Mentoring Manual, The (Paperback, 2nd edition): Julie Starr Mentoring Manual, The (Paperback, 2nd edition)
Julie Starr
R406 Discovery Miles 4 060 Ships in 12 - 19 working days

Understand what mentoring really is and how to do it well The Mentoring Manual is based on methods developed - and proven - in business, this highly practical book will show you how mentoring works, take you step-by-step through everything you need to know and do, and show you how both parties can get the best from the relationship. Get the most from mentoring: help your mentee, develop your skills and make a positive difference.

Debrett's Guide to Business Etiquette (Hardcover): Elizabeth Wyse Debrett's Guide to Business Etiquette (Hardcover)
Elizabeth Wyse
R759 R716 Discovery Miles 7 160 Save R43 (6%) Ships in 9 - 17 working days
The Seven Secrets of Successful Authors - A Proven System for Writing a Strategic Book That Avoids Costly Mistakes and Creates... The Seven Secrets of Successful Authors - A Proven System for Writing a Strategic Book That Avoids Costly Mistakes and Creates More Profit! (Paperback, Revised)
Kevin Bermingham
R596 Discovery Miles 5 960 Ships in 12 - 19 working days

Avoid costly mistakes and create more profit by writing a strategic book. A strategic book acts like a brochure or business card on steroids. So don't waste time selling your book, let your book sell you The Seven Secrets of Successful Authors is the first step towards planning, publishing, and productising your strategic book correctly, so that it becomes a laser-focussed marketing tool that gives you more clarity, credibility, and collateral. The book describes a simple foolproof system for writing a book, with every step already planned and mapped out in detail for you to follow? The Seven Secrets of Successful Authors exposes a simple process to get your knowledge, skills and expertise out of your head and into print sooner than you ever imagined possible. The author has worked with many business-owners, entrepreneurs and specialists who aspired to become successful authors in their fields of expertise. They're people who wanted to increase their credibility FAST and stand head and shoulders above their competitors. Successful authors use a simple ABC framework to write a Strategic Book: Achieve Strategic Clarity. Planning a clear strategic direction gives focus. Boost Personal Credibility. Publishing a Strategic Book enhances your personal reputation. Create Profitable Collateral. Productising creates profit from your existing skills and knowledge by creating collateral that attracts pre-sold prospects who want to become customers. The Seven Secrets of Successful Authors was written to support authors through the first part of the ABC framework. Here is what you'll discover inside: Secret 1: WHAT to write about Secret 2: WHO to write for Secret 3: WHY your readers buy books Secret 4: HOW to design your book Secret 5: WHEN to finish writing Secret 6: WHERE to promote your book Secret 7: WHICH specialists to use

Research Handbook on Strategic Communication (Hardcover): Jesper Falkheimer, Mats Heide Research Handbook on Strategic Communication (Hardcover)
Jesper Falkheimer, Mats Heide
R7,373 Discovery Miles 73 730 Ships in 12 - 19 working days

Strategic communication as a research field and a professional practice is becoming increasingly relevant for organizations. Bringing together contributions from almost 60 leading international scholars, this dynamic Research Handbook on Strategic Communication is a timely contribution to a vivid and developing academic field.

Divided into three key parts – fundamentals, perspectives, and processes – the Research Handbook provides a holistic overview of target-oriented communication in and between organizations and society. The Handbook begins by addressing core issues in the discipline, introducing theories of communication, strategy, propaganda, and the public sphere. Chapters further explore strategic communication from a range of institutional, democratic, spatial, gendered, professional, and technological perspectives. The final section covers an extensive array of strategic communication processes, from corporate branding, communication management, and public diplomacy to corporate social responsibility, political communication, and social media.

Offering an advanced overview of relevant theories, concepts, and methods in strategic communication, this comprehensive Research Handbook will be an essential resource for graduate students and scholars of communication studies, sociology, social psychology, organizational theory, marketing, and public relations. Practitioners will benefit from its combination of theoretical and practical insights.

Essential business communication - Communicating with a vision (Paperback): D. Shober Essential business communication - Communicating with a vision (Paperback)
D. Shober
R526 Discovery Miles 5 260 Ships in 7 - 10 working days
The Leader's Guide To Resilience - How To Use Soft Skills To Get Hard Results (Paperback): Audrey Tang The Leader's Guide To Resilience - How To Use Soft Skills To Get Hard Results (Paperback)
Audrey Tang
R550 R466 Discovery Miles 4 660 Save R84 (15%) Ships in 12 - 19 working days

The Leader's Guide to Resilience is your essential toolkit to build authentic strength within your business, so you can thrive in a changing and challenging world. Resilience is the core of growth and regrowth. It is what contributes most to the advancement of your organisation and your role as leader. Your personal resilience, and that of your teams, organisation and broader community network, must be actively nurtured to give you the tools to face anything that comes your way. This book will give you clear, effective and adaptable methods to initiate your first steps in building resilience, as well as advanced practical ways to refine, develop and future-proof your progress once on the path. Whatever life throws at you, resilience will help you bounce back. 2021 Firebird Book Award Winner - Business, Leadership and Motivation

Talk Like TED - The 9 Public Speaking Secrets of the World's Top Minds (Paperback): Carmine Gallo Talk Like TED - The 9 Public Speaking Secrets of the World's Top Minds (Paperback)
Carmine Gallo
R285 R257 Discovery Miles 2 570 Save R28 (10%) Ships in 5 - 10 working days

With a new introduction from the author, discover the secrets to a perfect TED Talk and learn how to deliver an exceptional presentation with Carmine Gallo's Talk Like TED. 'A smart, practical book that will teach you how to give a kick-butt presentation' - Daniel H. Pink, No. 1 bestselling author of Drive TED Talks have redefined the elements of a successful presentation and become the gold standard for public speaking around the world. And yet the techniques that top TED speakers use are the same ones that will make any presentation more dynamic, fire up any team, and give anyone the confidence to overcome their fear of public speaking. Communications coach and bestselling author of The Presentation Secrets of Steve Jobs, Carmine Gallo has broken down the top TED Talks and interviewed the most popular TED presenters to uncover the nine secrets of all successful TED presentations. From 'Unleashing the Master Within' and 'Delivering Jaw Dropping Moments' to 'Sticking to the eighteen-minute Rule', Gallo provides a step-by-step method that makes it possible for anyone to create, design, and deliver a TED-style presentation that is engaging, persuasive, and memorable. Ideas are the true currency of the twenty-first century, and Talk Like TED gives readers a way to create presentations around the ideas that matter most to them, presentations that will energize their audiences to spread those ideas, launch new initiatives, and reach their highest goals.

Advanced Introduction to Digital Marketing (Hardcover): Utpal Dholakia Advanced Introduction to Digital Marketing (Hardcover)
Utpal Dholakia
R2,951 Discovery Miles 29 510 Ships in 12 - 19 working days

Elgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences, business and law, expertly written by the world’s leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas.

The Advanced Introduction to Digital Marketing identifies the core concepts of research on digital marketing and provides theoretical frameworks and empirical findings. Topics such as digital product evolution, marketing strategy, and research on place, price, and promotion are thoroughly reviewed alongside controversial areas such as the harmful effects of technology on consumers. It also suggests research opportunities for those wishing to explore a particular area in greater depth.

Key Features:

  • Builds upon influential articles to advance knowledge
  • Provides a state-of-the-art review for each area of digital marketing
  • Showcases an original Customer-Centric Digital Marketing Framework to effectively organise digital marketing research

This Advanced Introduction will be a crucial read for scholars and researchers of marketing and those working with brand marketing, customer experience and social media.
Enhancing Business Communications and Collaboration Through Data Science Applications (Hardcover): Nuno Geada, George Leal Jamil Enhancing Business Communications and Collaboration Through Data Science Applications (Hardcover)
Nuno Geada, George Leal Jamil
R7,581 Discovery Miles 75 810 Ships in 10 - 15 working days

Digital evolution has become increasingly present in our lives, whether on cellphones, computers, watches, or other appliances. As a result of the wide access we have to the digital world, the amount of data generated daily is vast. This density of information generated at every moment can be the insight needed for the success of an organization. Much is said about data-based decision-making to generate the best results. The new capabilities of data intelligence unleashed by the emergence of cloud computing and artificial intelligence make it one of the most promising areas of digital transformation change management. Enhancing Business Communications and Collaboration Through Data Science Applications provides relevant theoretical frameworks and the latest empirical research findings in the area. It is written for professionals who wish to improve their understanding of the strategic role of trust at different levels of the information and knowledge society. Covering topics such as data science, online business communication, and user-centered design, this premier reference source is an ideal resource for business managers and leaders, entrepreneurs, data scientists, data analysts, sociologists, students and educators of higher education, librarians, researchers, and academicians.

Corporate communication (Book, 2nd ed): E. van Staden, S. Marx, L Erasmus-Kritzinger Corporate communication (Book, 2nd ed)
E. van Staden, S. Marx, L Erasmus-Kritzinger
R681 Discovery Miles 6 810 Ships in 7 - 10 working days

Corporate communication - Getting the message across in business is not a textbook; it is a practical guide to successful business communication in the South African context. It caters for the needs of students in Business communication at universities, universities of technology, comprehensive institutions, and business professionals in large organisations, small business owners and entrepreneurs. A few of the important topics addressed in this title are: Effective interpersonal business communication; dealing effectively with clients; persuasion and negotiation; the role of culture in business communication.

The Customer Communication Formula - How to communicate with your customers and boost your customer service brand (Hardcover):... The Customer Communication Formula - How to communicate with your customers and boost your customer service brand (Hardcover)
Charlotte Purvis
R536 Discovery Miles 5 360 Ships in 12 - 19 working days
Personal Branding For Entrepreneurs - Actions And Insights To Build Brand YOU, The Foundation Of Your Business (Paperback):... Personal Branding For Entrepreneurs - Actions And Insights To Build Brand YOU, The Foundation Of Your Business (Paperback)
Donna Rachelson
R170 R144 Discovery Miles 1 440 Save R26 (15%) Ships in 5 - 10 working days

Personal Branding For Entrepreneurs provides quick-fire, practical advice and real-life examples and success stories to help entrepreneurs build and market their own personal brands.

In today’s fast-paced, interconnected world, you need to have a personal brand, apart from that of your company. If you haven’t already got one, you need to start cultivating it into something of your choosing before it becomes defined by those around you. Learn what your personal brand is, why it’s critical to your success as an entrepreneur and what you need to do to grow, maintain and nurture it.

Donna Rachelson, a specialist in branding and marketing, and the author of three books, distils and shares her insights from years of experience in helping entrepreneurs grow and scale their businesses through the building of their authentic personal brands. Jam-packed with easily digestible nuggets of information and easy-to-apply actions, and with contributions from seven other entrepreneurs from different industries and at different stages of their personal branding journeys, Personal Branding For Entrepreneurs is a must-have in any entrepreneur’s personal development toolkit.

The Communication Handbook (Paperback, 4th Edition): Sandra Cleary The Communication Handbook (Paperback, 4th Edition)
Sandra Cleary
R476 Discovery Miles 4 760 Ships in 4 - 8 working days

The advent of globalisation, and the rise of entrepreneurialism and the virtual office, make the ability to communicate independently and effectively increasingly valuable. Against a background of technological innovation, this fourth edition of The Communication Handbook sets out the principles underlying effective communication today and then focuses on their application, enabling students in all fields of study to develop and refine their reading, listening, speaking and writing practices.

And Breathe... - Prevent, Manage and Master Difficult Leadership Conversations in Business and Beyond! (Hardcover): Nicole... And Breathe... - Prevent, Manage and Master Difficult Leadership Conversations in Business and Beyond! (Hardcover)
Nicole Posner
R696 Discovery Miles 6 960 Ships in 10 - 15 working days
Excellence In Business Communication, Global Edition (Paperback, 13th edition): John Thill, Courtland Bovee Excellence In Business Communication, Global Edition (Paperback, 13th edition)
John Thill, Courtland Bovee
R2,325 Discovery Miles 23 250 Ships in 12 - 19 working days

For undergraduate courses in business communication. Develop business students' professional communication skills Following in the wake of the digital revolution and the advent ofsocial media, business communication has been hit by yet another revolutionarychange: the rise of intelligent communication technology. In this 13thEdition of Bovee and Thill's Excellence in BusinessCommunication, the most significant and recent technology-related changesaffecting the business world are thoroughly discussed. Not to be forgotten, thetext continues to emphasize the fundamental skills and principles of businesscommunication. Featuring practical advice, time-tested processes, andreal-world examples, Excellence in Business Communication isthe premier text for honing and developing business students' essentialcommunication skills.

Best Story Wins - Storytelling For Business Success (Paperback): Mark Edwards Best Story Wins - Storytelling For Business Success (Paperback)
Mark Edwards
R329 Discovery Miles 3 290 Ships in 12 - 19 working days

How to harness the power of storytelling in your communications at work.

Whether you're standing up in front of a crowd at a conference or chatting with a colleague on Zoom, storytelling is the most effective way to get your point across. It works in 90 second Superbowl TV spots, it works in 10 second social media formats, and it works in that email you have to fire off in 5 seconds flat.

Why? The short answer is that people don't make decisions based on logic. They make decisions based on emotions. To persuade, influence and inspire, you need to make an emotional connection. And storytelling is the best way of doing that.

Journalist-turned-business coach Mark Edwards has developed his own methodology - SUPERB - for telling compelling stories at work. From the classic Hero's Journey to why we all need to Save a Cat, Best Story Wins shows how storytelling will make better communicators of us all.

Don't Just Have the Soup - 52 Analogies for Leadership, Coaching and Life (Hardcover): Alan Heymann Don't Just Have the Soup - 52 Analogies for Leadership, Coaching and Life (Hardcover)
Alan Heymann; Illustrated by Lindy Russell-Heymann
R537 R502 Discovery Miles 5 020 Save R35 (7%) Ships in 10 - 15 working days
Kinder Conversations - Talk it out, without falling out (Hardcover): Tim Keogh Kinder Conversations - Talk it out, without falling out (Hardcover)
Tim Keogh
R660 Discovery Miles 6 600 Ships in 12 - 19 working days
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