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Books > Reference & Interdisciplinary > Communication studies > Decision theory

The Field Guide to Understanding 'Human Error' (Hardcover, 3rd edition): Sidney Dekker The Field Guide to Understanding 'Human Error' (Hardcover, 3rd edition)
Sidney Dekker
R3,882 Discovery Miles 38 820 Ships in 12 - 19 working days

When faced with a 'human error' problem, you may be tempted to ask 'Why didn't these people watch out better?' Or, 'How can I get my people more engaged in safety?' You might think you can solve your safety problems by telling your people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure and demanding compliance. These are all expressions of 'The Bad Apple Theory' where you believe your system is basically safe if it were not for those few unreliable people in it. Building on its successful predecessors, the third edition of The Field Guide to Understanding 'Human Error' will help you understand a new way of dealing with a perceived 'human error' problem in your organization. It will help you trace how your organization juggles inherent trade-offs between safety and other pressures and expectations, suggesting that you are not the custodian of an already safe system. It will encourage you to start looking more closely at the performance that others may still call 'human error', allowing you to discover how your people create safety through practice, at all levels of your organization, mostly successfully, under the pressure of resource constraints and multiple conflicting goals. The Field Guide to Understanding 'Human Error' will help you understand how to move beyond 'human error'; how to understand accidents; how to do better investigations; how to understand and improve your safety work. You will be invited to think creatively and differently about the safety issues you and your organization face. In each, you will find possibilities for a new language, for different concepts, and for new leverage points to influence your own thinking and practice, as well as that of your colleagues and organization. If you are faced with a 'human error' problem, abandon the fallacy of a quick fix. Read this book.

Cybersecurity for Business - Organization-Wide Strategies to Ensure Cyber Risk Is Not Just an IT Issue (Hardcover): Larry... Cybersecurity for Business - Organization-Wide Strategies to Ensure Cyber Risk Is Not Just an IT Issue (Hardcover)
Larry Clinton
R3,219 R2,835 Discovery Miles 28 350 Save R384 (12%) Ships in 12 - 19 working days

Balance the benefits of digital transformation with the associated risks with this guide to effectively managing cybersecurity as a strategic business issue. Important and cost-effective innovations can substantially increase cyber risk and the loss of intellectual property, corporate reputation and consumer confidence. Over the past several years, organizations around the world have increasingly come to appreciate the need to address cybersecurity issues from a business perspective, not just from a technical or risk angle. Cybersecurity for Business builds on a set of principles developed with international leaders from technology, government and the boardroom to lay out a clear roadmap of how to meet goals without creating undue cyber risk. This essential guide outlines the true nature of modern cyber risk, and how it can be assessed and managed using modern analytical tools to put cybersecurity in business terms. It then describes the roles and responsibilities each part of the organization has in implementing an effective enterprise-wide cyber risk management program, covering critical issues such as incident response, supply chain management and creating a culture of security. Bringing together a range of experts and senior leaders, this edited collection enables leaders and students to understand how to manage digital transformation and cybersecurity from a business perspective.

Reframing Decision Making in Education - Democratic Empowerment of Teachers and Parents (Hardcover): Perry R. Rettig Reframing Decision Making in Education - Democratic Empowerment of Teachers and Parents (Hardcover)
Perry R. Rettig
R1,561 Discovery Miles 15 610 Ships in 12 - 19 working days

American schools should be laboratories for modeling democratic concepts. However, our school systems are the antithesis of democratically run organizations. Teaching professionals, students and parents have very little power or genuine influence in decision making. Reframing Decision Making in Education begins by describing the current status of American schools and concludes with a description of the organizational structure, leadership, and decision making practices necessary to make our schools operate in a manner congruent with those democratic principles we espouse as a country. This book describe a democratic structure and a decision making matrix to help reform leaders begin such an endeavor. Woven through each chapter is a fictional story of Principal Samantha Levy. We see Ms. Levy's struggles as she begins the process of making change in her high school and its impact on those around her.

Financial Security For Dummies (Paperback): E. Tyson Financial Security For Dummies (Paperback)
E. Tyson
R729 R517 Discovery Miles 5 170 Save R212 (29%) Ships in 12 - 19 working days

Boost your financial health so you're ready for any economic or personal upheaval Crisis is inevitable--but it doesn't have to torpedo your finances! Financial Security For Dummies offers proven advice to help you prep your finances for the next economic downturn, personal setback, pandemic, plague of locusts--or anything else life throws your way. This book contains the historical perspective and up-to-date info you'll need to anticipate, understand, and navigate a wide range of personal financial challenges. If your monthly income and expenses are on steady ground and you're ready to secure your financial future, this is the For Dummies guide for you. Not only will you create a plan to keep your family's finances afloat during turbulent times, but you'll also be liberated from the pressure to "keep up with the Joneses" so you can make smarter financial decisions, starting today. This book will help you: Gain an understanding of how unforeseen personal or global events could affect your financial life Learn strategies for protecting your assets when economic downturns and other emergencies occur Feel confident in your unique path to financial freedom so you can remain calm when life takes an unexpected turn Build a survival plan for protecting yourself with broader safety nets, better money decisions, and improved financial literacy Whether you want to reduce your stress surrounding your financial goals or take advantage of financial opportunities crises create, Financial Security For Dummies will equip you to navigate financial challenges and ultimately achieve peace of mind.

Risk: A Study Of Its Origins, History And Politics (Hardcover): Matthias Beck, Beth Kewell Risk: A Study Of Its Origins, History And Politics (Hardcover)
Matthias Beck, Beth Kewell
R3,584 Discovery Miles 35 840 Ships in 10 - 15 working days

Over a period of several centuries, the academic study of risk has evolved as a distinct body of thought, which continues to influence conceptual developments in fields such as economics, management, politics and sociology. However, few scholarly works have given a chronological account of cultural and intellectual trends relating to the understanding and analysis of risks. Risk: A Study of its Origins, History and Politics aims to fill this gap by providing a detailed study of key turning points in the evolution of society's understanding of risk. Using a wide range of primary and secondary materials, Matthias Beck and Beth Kewell map the political origins and moral reach of some of the most influential ideas associated with risk and uncertainty at specific periods of time. The historical focus of the book makes it an excellent introduction for readers who wish to go beyond specific risk management techniques and their theoretical underpinnings, to gain an understanding of the history and politics of risk.

Human Frailties - Wrong Choices on the Drive to Success (Hardcover, New Ed): Ronald J. Burke, Suzy Fox Human Frailties - Wrong Choices on the Drive to Success (Hardcover, New Ed)
Ronald J. Burke, Suzy Fox
R4,641 Discovery Miles 46 410 Ships in 12 - 19 working days

Every day we hear stories about the consequences of human frailties for individuals, their families and friends, and their organizations. Some of these stories are about alcohol and drug addiction and other harmful lifestyle choices, but human frailty also leads to all kinds of unethical and illegal behaviour. Individuals are convicted of bribery and corruption, price fixing, theft and fraud, sexual harassment and abuse of authority. Politicians fiddle their expenses, sports people cheat and fix matches and school and university students and teachers cheat to enhance exam results. Studies have shown that business students cheat more than others and efforts to teach ethical behaviour in business schools make little difference. The media who bring us stories of others' frailties themselves engage in unethical and illegal conduct in pursuit of an edge over their rivals. The contributions to this latest addition to Gower's Psychological and Behavioural Aspects of Risk Series place the spotlight on individuals, their behavioural choices and the consequences that follow for theirs and others' lives and careers. The conclusion is that people do have choices and options and that, whilst there are no easy or quick fixes in addressing self-limiting behaviours, successful avoidance of the worst outcomes can been achieved. This book provides guidance on the practical steps that need to be taken in order to gain a sense of proportion of what is important and of how we are doing, if we are to address our frailties and stop making unethical choices.

Coronavirus and Business: The Insights You Need from Harvard Business Review (Paperback): Harvard Business Review Coronavirus and Business: The Insights You Need from Harvard Business Review (Paperback)
Harvard Business Review
R435 Discovery Miles 4 350 Ships in 12 - 19 working days

Lead your business through the crisis.

As the pandemic is exacting its toll on our lives and wreaking havoc in the global economy, HBR is helping companies and managers make sense of this unprecedented situation and lead employees through it. What should you and your company be doing right now to counter these challenges?

Coronavirus and Business: The Insights You Need from Harvard Business Review is a compilation of sixteen recent articles from HBR.org. It provides you with essential thinking about keeping your company running remotely, managing your business through disaster and recovery, and finding it within yourself to lead with resilience through the crisis.

Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues--blockchain, cybersecurity, AI, and more--each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.

You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas--and prepare you and your company for the future.

A Toolkit for Department Chairs (Hardcover): Jeffrey L. Buller, Robert E Cipriano A Toolkit for Department Chairs (Hardcover)
Jeffrey L. Buller, Robert E Cipriano
R1,639 Discovery Miles 16 390 Ships in 12 - 19 working days

A Toolkit for Department Chairs is designed to give academic administrators the skills they need in order to do their jobs more effectively. Combining case studies, scenarios, practical advice, and problem solving activities, the book offers chairs a valuable resource for negotiating the real-life challenges they face as academic leaders. Many of the case studies and scenarios included in this book have been field tested by the co-authors in over thirty years of administrative training workshops. Current and aspiring department chairs will discover many new tools that they can include in their administrative toolkits from this practical, accessible book. A Toolkit for Department Chairs works well as a personal resource as well as a training manual for leadership programs and textbook for pre- and in-service education for department chairs. Some additional key features of this book include: *Practicality in that it offers specific strategies to address the many challenges faced by department chairs. *Adaptability for use as an individual study guide, textbook for leadership programs, or discussion guide for groups of academic administrators. *Utility in that it fills a demonstrated need in the field of higher education since 96-97% of current department chairs have received no formal training in their administrative responsibilities. *Easy of use through short, sometimes humorous scenarios and case studies that cause readers to reflect on their own administrative approaches.

DLP and Extensions - An Optimization Model and Decision Support System (Hardcover, 2001 ed.): John L. Nazareth DLP and Extensions - An Optimization Model and Decision Support System (Hardcover, 2001 ed.)
John L. Nazareth
R1,650 Discovery Miles 16 500 Ships in 10 - 15 working days

DLP denotes a dynamic-linear modeling and optimization approach to computational decision support for resource planning problems that arise, typically, within the natural resource sciences and the disciplines of operations research and operational engineering. It integrates techniques of dynamic programming (DP) and linear programming (LP) and can be realized in an immediate, practical and usable way. Simultaneously DLP connotes a broad and very general modeling/ algorithmic concept that has numerous areas of application and possibilities for extension. Two motivating examples provide a linking thread through the main chapters, and an appendix provides a demonstration program, executable on a PC, for hands-on experience with the DLP approach.

Intelligent Systems and Decision Making for Risk Analysis and Crisis Response - Proceedings of the 4th International Conference... Intelligent Systems and Decision Making for Risk Analysis and Crisis Response - Proceedings of the 4th International Conference on Risk Analysis and Crisis Response, Istanbul, Turkey, 27-29 August 2013 (Hardcover, New)
Chongfu Huang, Cengiz Kahraman
R9,990 Discovery Miles 99 900 Ships in 12 - 19 working days

In this present internet age, risk analysis and crisis response based on information will make up a digital world full of possibilities and improvements to people's daily life and capabilities. These services will be supported by more intelligent systems and more effective decisionmaking. This book contains all the papers presented at the 4th International Conference on Risk Analysis and Crisis Response, August 27-29, 2013, Istanbul, Turkey. The theme was intelligent systems and decision making for risk analysis and crisis response. The risk issues in the papers cluster around the following topics: natural disasters, finance risks, food and feed safety, catastrophic accidents, critical infrastructure, global climate change, project management, supply chains, public health, threats to social safety, energy and environment. This volume will be of interest to all professionals and academics in the field of risk analysis, crisis response, intelligent systems and decision-making, as well as related fields of enquiry.

Fundamentals of Operational Risk Management - Understanding and Implementing Effective Tools, Policies and Frameworks... Fundamentals of Operational Risk Management - Understanding and Implementing Effective Tools, Policies and Frameworks (Hardcover)
Simon Ashby
R5,531 R4,521 Discovery Miles 45 210 Save R1,010 (18%) Ships in 12 - 19 working days

Threats to an organization's operations, such as fraud, IT disruption or poorly designed products, could result in serious losses. Understand the key components of effective operational risk management with this essential book for risk professionals and students. Fundamentals of Operational Risk Management outlines how to implement a sound operational risk management framework which is embedded in day-to-day business activities. It covers the main operational risk tools including categorisation, risk and control self-assessment and scenario analysis, and explores the importance of risk appetite and tolerance. With case studies of major operational risk events to illustrate each concept, this book demonstrates the value of ORM and how it fits with other types of risk management. There is also guidance on the regulatory treatment of operational risk and the importance of risk culture in any organization. Master the essentials and improve the practice of operational risk management with this comprehensive guide.

Listening Is Learning - Conversations between 20th and 21st Century Teachers (Hardcover): Frank Thoms Listening Is Learning - Conversations between 20th and 21st Century Teachers (Hardcover)
Frank Thoms
R1,612 Discovery Miles 16 120 Ships in 12 - 19 working days

Listening is Learning: Conversations Between 20th and 21st Century Teachers is a unique approach for meeting the challenges of today's teachers. In sixteen chapters of conversations between veterans and young teachers, readers will discover engaged teaching from the previous century that captures the attention of students. The classroom is the perhaps the last vestige of hope where children will discover the joy of being together without intermediary devices. Conversations invite reflection. Listening to respectful discussions between young and older teachers allows readers to slow down and take stock of their own positions and beliefs. Young teachers will come away with not only rich ideas but also a sense of encouragement to meet the challenges of digitally driven students. Face-to-face classrooms are the best hope for students to discover their best selves, without distractions so prevalent in social media. If teachers choose to show students from the first day that they care about them and are willing to listen to their lives, they will build trusted relationships--essential for students--and for teachers.

Simple Tools and Techniques for Enterprise Risk Management 2e (Hardcover, 2nd Edition): R.J. Chapman Simple Tools and Techniques for Enterprise Risk Management 2e (Hardcover, 2nd Edition)
R.J. Chapman
R2,390 Discovery Miles 23 900 Ships in 12 - 19 working days

Your business reputation can take years to build--and mere minutes to destroy

The range of business threats is evolving rapidly but your organization can thrive and gain a competitive advantage with your business vision for enterprise risk management. Trends affecting markets--events in the global financial markets, changing technologies, environmental priorities, dependency on intellectual property--all underline how important it is to keep up to speed on the latest financial risk management practices and procedures.

This popular book on enterprise risk management has been expanded and updated to include new themes and current trends for today's risk practitioner. It features up-to-date materials on new threats, lessons from the recent financial crisis, and how businesses need to protect themselves in terms of business interruption, security, project and reputational risk management.

Project risk management is now a mature discipline with an international standard for its implementation. This book reinforces that project risk management needs to be systematic, but also that it must be embedded to become part of an organization's DNA. This book promotes techniques that will help you implement a methodical and broad approach to risk management.The author is a well-known expert and boasts a wealth of experience in project and enterprise risk managementEasy-to-navigate structure breaks down the risk management process into stages to aid implementationExamines the external influences that bring sources of business risk that are beyond your controlProvides a handy chapter with tips for commissioning consultants for business risk management services

It is a business imperative to have a clear vision for risk management. "Simple Tools and Techniques for Enterprise Risk Management, Second Edition" shows you the way.

Vindicated - Closing the Hispanic Achievement Gap through English Immersion (Paperback): Johanna J. Haver Vindicated - Closing the Hispanic Achievement Gap through English Immersion (Paperback)
Johanna J. Haver; Foreword by Rosalie Pedalino Porter
R910 Discovery Miles 9 100 Ships in 12 - 19 working days

This book focuses on how to best educate Hispanic English-limited students who tend to be the ethnic group most likely to be taught in their native language and, consequently, to do poorly when compared to all immigrant children limited in English. It provides evidence that the Hispanic students have made impressive gains where states passed anti-bilingual education laws. It compares that success to the students' failure in New York and Colorado where bilingual education still prevails.

Conflicts in Culture - Strategies to Understand and Resolve the Issues (Paperback): Sandra Harris, Steve Jenkins Conflicts in Culture - Strategies to Understand and Resolve the Issues (Paperback)
Sandra Harris, Steve Jenkins
R764 Discovery Miles 7 640 Ships in 12 - 19 working days

The changing demographics of students and educators in schools today suggest that much of what we do as educational leaders revolves around the complex issues related to our various cultural understandings. In this book the authors discuss the relationship between culture and conflict and provide a continuum to better understand the basis for much cultural conflict. Authors emphasize a systematic framework that can be used to guide the practitioner in resolving conflicts rooted in cultural issues - from less difficult issues such as the cultural conflicts that occur on a campus between academic cultures and athletic cultures, to the more complicated and delicate issues rooted in racial or sexual identity issues.

?????? (Chinese, Hardcover): ??? 金融科技乱象 (Chinese, Hardcover)
张化桥; Produced by 张杼航
R1,194 R1,000 Discovery Miles 10 000 Save R194 (16%) Ships in 10 - 15 working days
Nudge - Improving Decisions About Health, Wealth and Happiness (Paperback): Richard H. Thaler, Cass R. Sunstein Nudge - Improving Decisions About Health, Wealth and Happiness (Paperback)
Richard H. Thaler, Cass R. Sunstein
R295 R272 Discovery Miles 2 720 Save R23 (8%) Ships in 5 - 10 working days

The completely updated, final edition of the global bestseller - one of the most influential books of the 21st century 'Few books can be said to have changed the world, but Nudge did. The Final Edition is marvellous: funny, useful, and wise' Daniel Kahneman Nudge has transformed the way individuals, companies and governments look at the world - and in the process has become one of the most important books of the twenty-first century. This completely updated edition offers a wealth of new insights for fans and newcomers alike - about COVID-19, diet, personal finance, retirement savings, medical care, organ donation, and climate change. Every day we make decisions: about the things we buy or the meals we eat; about the investments we make and the time we spend; about our health and that of the planet. Unfortunately, we often choose badly. We are all susceptible to biases that can lead us to make bad decisions that make us poorer, less healthy and less happy. And, as Richard Thaler and Cass Sunstein show, no choice is ever presented to us in a neutral way. But by knowing how people think, we can make it easier for them to choose what is best for themselves, for their families and for society. With brilliant insight and wonderful levity, Thaler and Sunstein demonstrate how best to nudge us in the right directions, without ever restricting our freedom of choice.

Climate Change Enterprise Risk Management - A Practical Guide to Reaching Net Zero Goals (Paperback): Martin Massey Climate Change Enterprise Risk Management - A Practical Guide to Reaching Net Zero Goals (Paperback)
Martin Massey
R1,355 R1,227 Discovery Miles 12 270 Save R128 (9%) Ships in 12 - 19 working days

Develop and execute a resilient climate change enterprise risk strategy that can be tailored to any organization with this essential guide for risk professionals and business leaders. Climate Change Enterprise Risk Management equips readers with a practical roadmap for how organizations can integrate climate change into their enterprise risk strategy. It offers guidance on how to secure a robust framework that can identify and manage climate threats and opportunities for a business, how to increase the visibility of climate risk management activities at board level, and how and when to implement techniques such as thresholds, mitigation strategies, monitoring capabilities and risk appetite metrics. The book covers both existing best practice risk management tools and how they can be adapted for climate enterprise risk management as well as new interdisciplinary tools like stakeholder mapping. Climate Change Enterprise Risk Management is richly supported by global examples, interviews and case studies representing a wide range of companies and industries including the insurance, finance, infrastructure, oil and gas, legal and auditing sectors. This is a must-read for all risk professionals and business leaders involved in developing and executing enterprise risk management and strategy. It will also be valuable reading for students taking modules on enterprise risk management and climate change, sustainable business and risk management.

Guia para principiantes acerca del Pensamiento Critico y el como Solucionar problemas - !Conviertase en un mejor pensador... Guia para principiantes acerca del Pensamiento Critico y el como Solucionar problemas - !Conviertase en un mejor pensador critico y solucionador de problemas, usando herramientas y tecnicas secretas que impulsaran estas habilidades y su toma de decisiones (Spanish, Hardcover)
Marcos Romero
R464 Discovery Miles 4 640 Ships in 10 - 15 working days
Steam Project-Based Learning, Grade 3 Teacher Resource (Paperback, Teacher ed.): Evan-Moor Corporation Steam Project-Based Learning, Grade 3 Teacher Resource (Paperback, Teacher ed.)
Evan-Moor Corporation
R505 R475 Discovery Miles 4 750 Save R30 (6%) Ships in 10 - 15 working days
Steam Project-Based Learning, Grade 4 Teacher Resource (Paperback, Teacher ed.): Evan-Moor Corporation Steam Project-Based Learning, Grade 4 Teacher Resource (Paperback, Teacher ed.)
Evan-Moor Corporation
R505 R475 Discovery Miles 4 750 Save R30 (6%) Ships in 10 - 15 working days
Vindicated - Closing the Hispanic Achievement Gap through English Immersion (Hardcover): Johanna J. Haver Vindicated - Closing the Hispanic Achievement Gap through English Immersion (Hardcover)
Johanna J. Haver; Foreword by Rosalie Pedalino Porter
R1,671 Discovery Miles 16 710 Ships in 12 - 19 working days

This book focuses on how to best educate Hispanic English-limited students who tend to be the ethnic group most likely to be taught in their native language and, consequently, to do poorly when compared to all immigrant children limited in English. It provides evidence that the Hispanic students have made impressive gains where states passed anti-bilingual education laws. It compares that success to the students' failure in New York and Colorado where bilingual education still prevails.

Conflicts in Culture - Strategies to Understand and Resolve the Issues (Hardcover): Sandra Harris, Steve Jenkins Conflicts in Culture - Strategies to Understand and Resolve the Issues (Hardcover)
Sandra Harris, Steve Jenkins
R1,311 Discovery Miles 13 110 Ships in 12 - 19 working days

The changing demographics of students and educators in schools today suggest that much of what we do as educational leaders revolves around the complex issues related to our various cultural understandings. In this book the authors discuss the relationship between culture and conflict and provide a continuum to better understand the basis for much cultural conflict. Authors emphasize a systematic framework that can be used to guide the practitioner in resolving conflicts rooted in cultural issues - from less difficult issues such as the cultural conflicts that occur on a campus between academic cultures and athletic cultures, to the more complicated and delicate issues rooted in racial or sexual identity issues.

The Reality of Precaution - Comparing Risk Regulation in the United States and Europe (Paperback): James Hammit, Michael... The Reality of Precaution - Comparing Risk Regulation in the United States and Europe (Paperback)
James Hammit, Michael Rogers, Peter Sand, Jonathan B. Wiener
R2,335 Discovery Miles 23 350 Ships in 12 - 19 working days

The 'Precautionary Principle' has sparked the central controversy over European and U.S. risk regulation. The Reality of Precaution is the most comprehensive study to go beyond precaution as an abstract principle and test its reality in practice. This groundbreaking resource combines detailed case studies of a wide array of risks to health, safety, environment and security; a broad quantitative analysis; and cross-cutting chapters on politics, law, and perceptions. The authors rebut the rhetoric of conflicting European and American approaches to risk, and show that the reality has been the selective application of precaution to particular risks on both sides of the Atlantic, as well as a constructive exchange of policy ideas toward 'better regulation.' The book offers a new view of precaution, regulatory reform, comparative analysis, and transatlantic relations.

Risk and Acceptability (Paperback): Mary Douglas Risk and Acceptability (Paperback)
Mary Douglas
R1,779 Discovery Miles 17 790 Ships in 12 - 19 working days

First published in 2002. Routledge is an imprint of Taylor & Francis, an informa company.

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