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Books > Reference & Interdisciplinary > Communication studies > General

What It Feels Like - Visceral Rhetoric and the Politics of Rape Culture (Paperback): Stephanie R. Larson What It Feels Like - Visceral Rhetoric and the Politics of Rape Culture (Paperback)
Stephanie R. Larson
R907 Discovery Miles 9 070 Ships in 18 - 22 working days

Winner of the 2022 Association for the Rhetoric of Science, Technology, and Medicine (ARSTM) Book Award Winner of the 2022 Winifred Bryan Horner Outstanding Book Award from the Coalition of Feminist Scholars in the History of Rhetoric and Composition What It Feels Like interrogates an underexamined reason for our failure to abolish rape in the United States: the way we communicate about it. Using affective and feminist materialist approaches to rhetorical criticism, Stephanie Larson examines how discourses about rape and sexual assault rely on strategies of containment, denying the felt experiences of victims and ultimately stalling broader claims for justice. Investigating anti-pornography debates from the 1980s, Violence Against Women Act advocacy materials, sexual assault forensic kits, public performances, and the #MeToo movement, Larson reveals how our language privileges male perspectives and, more deeply, how it is shaped by systems of power-patriarchy, white supremacy, ableism, and heteronormativity. Interrogating how these systems work to propagate masculine commitments to "science" and "hard evidence," Larson finds that US culture holds a general mistrust of testimony by women, stereotyping it as "emotional." But she also gives us hope for change, arguing that testimonies grounded in the bodily, material expression of violation are necessary for giving voice to victims of sexual violence and presenting, accurately, the scale of these crimes. Larson makes a case for visceral rhetorics, theorizing them as powerful forms of communication and persuasion. Demonstrating the communicative power of bodily feeling, Larson challenges the long-held commitment to detached, distant, rationalized discourses of sexual harassment and rape. Timely and poignant, the book offers a much-needed corrective to our legal and political discourses.

Critical Thinking (Hardcover): Gregory Hadley, Andrew Boon Critical Thinking (Hardcover)
Gregory Hadley, Andrew Boon
R4,376 Discovery Miles 43 760 Ships in 10 - 15 working days

Uniquely aimed specifically at language learners, addressing both critical thinking and language learning. Uniquely integrates the latest research on critical thinking with second language classroom practice. Offers language instructors suggestions on structuring a critical thinking component within their classes. Offers students classroom activities to stimulate a critical mindset, foster critical thinking skills, and aid learners in ways to organize and articulate thoughtful, respectful responses.

Strategic Corporate Crisis Management - Building an Unconquerable Organization (Hardcover): Brendan Monahan Strategic Corporate Crisis Management - Building an Unconquerable Organization (Hardcover)
Brendan Monahan
R4,070 Discovery Miles 40 700 Ships in 10 - 15 working days

* The first book to specifically apply the 'unbossing'/decentralization concept to crisis management * Shows how and why organizations can arrive at finding opportunity in crisis, rather than simply surviving it * Provides a roadmap to build leadership and crisis competency where and when they're needed most

Gender and Food in Transnational East Asias - Toward a New Dialogue across Boundaries (Hardcover): Jooyeon Rhee, Chikako... Gender and Food in Transnational East Asias - Toward a New Dialogue across Boundaries (Hardcover)
Jooyeon Rhee, Chikako Nagayama, Eric Ping Hung Li; Contributions by Russell Belk, Shelley W. Chan, …
R3,194 Discovery Miles 31 940 Ships in 10 - 15 working days

Gender and Food in Transnational East Asias illustrates how the production and consumption of food impacts the changing social positions of individuals and their relationships with their families, the state, and their work, as well as shapes their gender, sexual, ethnic, and national identities. The transnational movement of food and people between East Asia and the rest of the world is increasingly visible, forming various forces behind the cultural and political constructions of gender politics among and beyond Asian diasporas. It argues that a critical engagement with practices and representations of food from gender perspectives can enhance our understanding of the society and culture of transnational East Asia.

Studying Language in Interaction - A Practical Research Guide to Communicative Repertoire and Sociolinguistic Diversity... Studying Language in Interaction - A Practical Research Guide to Communicative Repertoire and Sociolinguistic Diversity (Hardcover)
Betsy Rymes
R4,064 Discovery Miles 40 640 Ships in 10 - 15 working days

* Features/Benefits o Uniquely provides both a conceptual framing and a methodological approach to the research process in intercultural communication in new and unfamiliar multilingual settings, written in a straightforward style designed for start novice researchers, instructors, and students on the path of research and analysis. o Offers many examples from contemporary media and pop culture, essential for a book on variation and diversity in language today. * Demand/Audience o Meets the need of advanced students and novice researchers for works that help them engage practically with research and fieldwork in intercultural communication and interactional sociolinguistics not provided in the core textbooks for these courses or other supplementary texts. * Competition o Unlike the closest competing texts, this book invites readers to engage more deeply with an approach to intercultural communication and sociolinguistics that is deeply informed by contemporary understandings of multilingualism like translanguaging, mass-mediated communication, and repertoire, concepts that afford engagement with massive global mobility and the effects of Internet-circulated social media. o Unlike some of the most competitive texts, this book is authored rather than edited and therefore focused and written in a unified authoritative voice. Readers can follow a single trajectory without shifting from one voice to another, facilitating student and classroom use.

Sustainable Living at the Centre for Alternative Technology - Radical Ideas and Practical Solutions (Hardcover): Stephen Jacobs Sustainable Living at the Centre for Alternative Technology - Radical Ideas and Practical Solutions (Hardcover)
Stephen Jacobs
R4,064 Discovery Miles 40 640 Ships in 10 - 15 working days

This book presents a detailed exploration into the Centre for Alternative Technology (CAT), an enterprise concerned with finding and communicating sustainable ways of living, established in Wales in 1973. Playing a central role in the global green network, this study examines CAT's history and context for creation, its development over time and its wider influence in the progression of green ideas at the local, national and international levels. Based on original archival and ethnographic research, this book provides the first in-depth analysis of CAT and uses the case study to explore wider issues of sustainability and environmental communication. It situates the Centre within current environmental and political discourse and emphasises the relevance and reach of CAT's practical solutions and creative educational programme. These practical solutions to the destruction of the environment of human activity are increasingly vital in today's context of climate change, loss of biodiversity and rising levels of pollution. It debates the spectrum of attitudes between environmentalism and ecologism evident at CAT and in broader conversations surrounding sustainability. Woven throughout the text, the author makes clear what we can learn from CAT's almost 50 years of experiments and experiences, from his first-hand account of working at the site. This will be a fascinating and revealing read for academics, researchers, students and practitioners interested in all aspects of sustainability and environmental issues.

War No More - An Introduction to Nonviolent Struggles for Justice (Hardcover): Michael K. Duffey War No More - An Introduction to Nonviolent Struggles for Justice (Hardcover)
Michael K. Duffey
R3,177 Discovery Miles 31 770 Ships in 10 - 15 working days

In the twentieth and early twenty-first centuries, nonviolent movements for justice have succeeded where violent campaigns have failed. This book examines fourteen cases-eleven movements that succeeded and three that have, until now, failed-and shows why nonviolent strategies work, drawing on the thought of practitioners and theorists. Later chapters examine violent U.S. interventions abroad and at home, as well as citizen movements for nonviolent conflict resolution. As an introduction to nonviolent movements, this text engages students in recent events from the news as well as the history of modern warfare. Bringing in philosophical and religious texts from a diverse set of traditions, author Michael K. Duffey offers a multifaceted argument for embracing nonviolent solutions to conflict.

Preserving Electronic Evidence for Trial - A Team Approach to the Litigation Hold, Data Collection, and Evidence Preservation... Preserving Electronic Evidence for Trial - A Team Approach to the Litigation Hold, Data Collection, and Evidence Preservation (Paperback)
Ann D. Zeigler, Ernesto F. Rojas
R1,366 Discovery Miles 13 660 Ships in 10 - 15 working days

The ability to preserve electronic evidence is critical to presenting a solid case for civil litigation, as well as in criminal and regulatory investigations. Preserving Electronic Evidence for Trial provides everyone connected with digital forensics investigation and litigation with a clear and practical hands-on guide to the best practices in preserving electronic evidence. Corporate management personnel (legal & IT) and outside counsel need reliable processes for the litigation hold - identifying, locating, and preserving electronic evidence. Preserving Electronic Evidence for Trial provides the road map, showing you how to organize the digital evidence team before the crisis, not in the middle of litigation. This practice handbook by an internationally known digital forensics expert and an experienced litigator focuses on what corporate and litigation counsel as well as IT managers and forensic consultants need to know to communicate effectively about electronic evidence. You will find tips on how all your team members can get up to speed on each other's areas of specialization before a crisis arises. The result is a plan to effectively identify and pre-train the critical electronic-evidence team members. You will be ready to lead the team to success when a triggering event indicates that litigation is likely, by knowing what to ask in coordinating effectively with litigation counsel and forensic consultants throughout the litigation progress. Your team can also be ready for action in various business strategies, such as merger evaluation and non-litigation conflict resolution.

Strategic Communication in a Global Crisis - National and International Responses to the COVID-19 Pandemic (Hardcover): Ralph... Strategic Communication in a Global Crisis - National and International Responses to the COVID-19 Pandemic (Hardcover)
Ralph Tench, Juan Meng, Angeles Moreno
R4,096 Discovery Miles 40 960 Ships in 10 - 15 working days

This edited volume makes a unique and timely contribution by exploring in depth the topic of strategic communication and COVID-19 from a global perspective. It is widely agreed that effective and timely communication and leadership are crucial to the successful management of any pandemic. With the ongoing and possibly long-lasting impact COVID-19 has had on many aspects of communication and multiple sectors of our societies, it is critical to explore the role of strategic communication in change management during the COVID-19 pandemic and beyond. This book addresses such a need and is thoroughly grounded in rich empirical evidence gained through a global study of COVID-19 communication experiences and strategies. In the second half of 2020, a transnational team of senior researchers conducted research to investigate COVID-19 communications (COM-COVID-19) in different countries, representing Europe, Africa, Latin America, North America, South America, and Asia. The results presented in this book provide a compelling, current picture of the COVID-19 pandemic and strategic communication globally. Chapters individually explore the national and regional experiences and discuss relevant successes and failures of pandemic communication and specific learning from the 2020-2021 crises. By emphasising the discussion on key communication channels, sources of information, facts and concerns as related to the COVID-19 pandemic, the editors call for actions to develop effective strategies within unique national contexts, which can shed light on global expectations on necessary public health responses and communication. This book is written for scholars, educators and professionals in communication, public relations, strategic communication and corporate communication. It is also appropriate to use this book as a supplementary text for advanced undergraduate and graduate courses on relevant courses.

How We Argue - 30 Lessons in Persuasive Communication (Hardcover): Christopher W. Tindale How We Argue - 30 Lessons in Persuasive Communication (Hardcover)
Christopher W. Tindale
R1,554 Discovery Miles 15 540 Ships in 10 - 15 working days

This accessible book provides a practical discussion of the main elements of argumentation as illustrated by 30 public arguments from a recent year on a wide variety of social, cultural, and scientific topics. Arguing is an important form of communication in any society and a principal way in which ideas are exposed, discussed, and modified. The real-life examples examined in this book reflect the different considerations that go into composing arguments and the range of strategies that can be chosen as vehicles for our positions. They demonstrate the roles that emotion can play along with other modes of conveying evidence, from the use of images to the use of gestures. They show the power of threats, comparisons, and consequences. What emerges is an instructive discussion that illustrates the way we argue and that shows argument, invention, and evaluation in action. This book is a stimulating read for anyone interested in argument and public discourse and can be used as a supplemental text for courses in argumentation, persuasive communication, critical thinking, composition, and informal logic.

Studying Language in Interaction - A Practical Research Guide to Communicative Repertoire and Sociolinguistic Diversity... Studying Language in Interaction - A Practical Research Guide to Communicative Repertoire and Sociolinguistic Diversity (Paperback)
Betsy Rymes
R1,240 Discovery Miles 12 400 Ships in 10 - 15 working days

* Features/Benefits o Uniquely provides both a conceptual framing and a methodological approach to the research process in intercultural communication in new and unfamiliar multilingual settings, written in a straightforward style designed for start novice researchers, instructors, and students on the path of research and analysis. o Offers many examples from contemporary media and pop culture, essential for a book on variation and diversity in language today. * Demand/Audience o Meets the need of advanced students and novice researchers for works that help them engage practically with research and fieldwork in intercultural communication and interactional sociolinguistics not provided in the core textbooks for these courses or other supplementary texts. * Competition o Unlike the closest competing texts, this book invites readers to engage more deeply with an approach to intercultural communication and sociolinguistics that is deeply informed by contemporary understandings of multilingualism like translanguaging, mass-mediated communication, and repertoire, concepts that afford engagement with massive global mobility and the effects of Internet-circulated social media. o Unlike some of the most competitive texts, this book is authored rather than edited and therefore focused and written in a unified authoritative voice. Readers can follow a single trajectory without shifting from one voice to another, facilitating student and classroom use.

Rock Criticism from the Beginning - Amusers, Bruisers, and Cool-Headed Cruisers (Paperback, New): Ulf Lindberg, Gestur... Rock Criticism from the Beginning - Amusers, Bruisers, and Cool-Headed Cruisers (Paperback, New)
Ulf Lindberg, Gestur Gudmundsson, Morten Michelsen, Hans Weisethaunet
R848 Discovery Miles 8 480 Ships in 9 - 17 working days

Rock Criticism from the Beginning is a wide-ranging exploration of the rise and development of rock criticism in Britain and the United States from the 1960s to the present. It chronicles the evolution of a new form of journalism, and the course by which writing on rock was transformed into a respected field of cultural production. The authors explore the establishment of magazines from Crawdaddy! and Rolling Stone to The Source, and from Melody Maker and New Musical Express to The Wire, while investigating the careers of well-known music critics like Robert Christgau, Greil Marcus, and Lester Bangs in the U.S., and Nik Cohn, Paul Morley, and Jon Savage in the U.K., to name just a few. While much has been written on the history of rock, this Bourdieu-inspired book is the first to offer a look at the coming of age of rock journalism, and the critics that opened up a whole new kind of discourse on popular music.

Strategic Silence - Public Relations and Indirect Communication (Paperback): Roumen Dimitrov Strategic Silence - Public Relations and Indirect Communication (Paperback)
Roumen Dimitrov
R1,386 Discovery Miles 13 860 Ships in 10 - 15 working days

Mainstream public relations overvalues noise, sound and voice in public communication. But how can we explain that while practitioners use silence on a daily basis, academics have widely remained quiet on the subject? Why is silence habitually famed as inherently bad and unethical? Silence is neither separate from nor the opposite of communication. The inclusion of silence on a par with speech and non-verbal means is a vital element of any communication strategy; it opens it up for a new, complex and more reflective understanding of strategic silence as indirect communication. Drawing on a number of disciplines that see in silence what public relations academics have not yet, this book reveals forms of silence to inform public relations solutions in practice and theory. How do we manage silence? How can strategic silence increase the capacity of public relations as a change agent? Using a format of multiple short chapters and practice examples, this is the first book that discusses the concept of strategic silence, and its consequences for PR theory and practice. Applying silence to communication cases and issues in global societies, it will be of interest to scholars and researchers in public relations, strategic communications and communication studies.

The Neuroscience of Multimodal Persuasive Messages - Persuading the Brain (Paperback): Dirk Remley The Neuroscience of Multimodal Persuasive Messages - Persuading the Brain (Paperback)
Dirk Remley
R1,402 Discovery Miles 14 020 Ships in 10 - 15 working days

In this book, Dirk Remley applies his model of integrating multimodal rhetorical theory and multi-sensory neural processing theory pertaining to cognition and learning to multimodal persuasive messages. Using existing theories from multimodal rhetoric and specific findings from neurobiological studies, the book shows possible applications of the model through case studies related to persuasive messages such as those found in political campaign advertising, legal scenarios and general advertising, including print, videos, and in-person settings. As such, the book furthers the discussion of cognitive neuroscience and multimodal rhetorical theory, and it serves as a vehicle by which readers can better understand the links between multimodal rhetoric and cognitive neuroscience associated with persuasive communication in professional and educational environments.

Negotiation Preparation in a Global World - Symptoms of Success and Failure (Paperback): Jill E Rudd, D. Timothy Hughes Negotiation Preparation in a Global World - Symptoms of Success and Failure (Paperback)
Jill E Rudd, D. Timothy Hughes
R1,254 Discovery Miles 12 540 Ships in 10 - 15 working days

Negotiation Preparation in a Global World guides the reader through a series of issues to consider in building international and intercultural business negotiation skills. It takes the approach of examining failed business negotiations to analyze how improved communication might have led to successful outcomes. Each chapter presents theoretical background related to a communication failure and explores alternative strategies to the situation. This volume is ideal for undergraduate- and graduate-level students studying business, leadership, and organizational development, as well as those new to the global marketplace or interested in learning how to negotiate in the intercultural business arena.

Techniques of Hearing - History, Theory and Practices (Hardcover): Michael Schillmeier, Robert Stock, Beate Ochsner Techniques of Hearing - History, Theory and Practices (Hardcover)
Michael Schillmeier, Robert Stock, Beate Ochsner
R4,064 Discovery Miles 40 640 Ships in 10 - 15 working days

Outlines how in modern societies hearing, health and sound technologies are entangled in multi-faceted ways. The book brings together, for the first time, historians, scholars from media studies, social sciences, cultural studies, acoustics and neuroscientists to show and discuss how modern technologies play a decisive role in the ways 'normal', enhanced or 'smart' hearing as well as hearing impairment have been configured and experienced. Addresses current hearing practices that become increasingly mediated by personalized hearing technologies and aids that engage with continuously changing sonic situations along advanced algorithms and intuitive apps.

The Art of Communication - Improving Your Fundamental Communication Skills (Hardcover, Fourth Edition): Randy Fujishin The Art of Communication - Improving Your Fundamental Communication Skills (Hardcover, Fourth Edition)
Randy Fujishin
R2,378 Discovery Miles 23 780 Ships in 10 - 15 working days

The fourth edition of this dynamic skills-based introduction to personal communication includes new content on virtual communication scenarios, inclusive language, conflict resolution, and leadership development Concise, affordable, and incredibly friendly in tone, this book makes communication natural and fun.

The Routledge Handbook of Language and Persuasion (Hardcover): Jeanne Fahnestock, Randy Allen Harris The Routledge Handbook of Language and Persuasion (Hardcover)
Jeanne Fahnestock, Randy Allen Harris
R7,085 Discovery Miles 70 850 Ships in 10 - 15 working days

This handbook provides a wide-ranging, authoritative, and cutting-edge overview of language and persuasion. Featuring a range of international contributors, the handbook outlines the basic materials of linguistic persuasion - sound, words, syntax, and discourse - and the rhetorical basics that they enable, such as appeals, argument schemes, arrangement strategies, and accommodation devices. After a comprehensive introduction that brings together the elements of linguistics and the vectors of rhetoric, the handbook is divided into six parts. Part I covers the basic rhetorical appeals to character, the emotions, argument schemes, and types of issues that constitute persuasion. Part II covers the enduring effects of persuasive language, from humor to polarization, while a special group of chapters in Part III examines figures of speech and their rhetorical uses. In Part IV, contributors focus on different fields and genres of argument as entry points for research into conventions of arguing. Part V examines the evolutionary and developmental roots of persuasive language, and Part VI highlights new computational methods of language analysis. This handbook is essential reading for those researching and studying persuasive language in the fields of linguistics, rhetoric, argumentation, communication, discourse studies, political science, psychology, digital studies, mass media, and journalism.

Towards a New Understanding of Masculine Habitus and Women and Leadership in Public Relations (Hardcover): Martina Topic Towards a New Understanding of Masculine Habitus and Women and Leadership in Public Relations (Hardcover)
Martina Topic
R4,508 Discovery Miles 45 080 Ships in 10 - 15 working days

This edited volume analyses leadership in the public relations (PR) industry with a specific focus on women and their leadership styles. It looks at how women lead, the inf luence of the socialisation process on leadership styles, the difference between feminine and masculine leadership styles, and the impact of leadership style on career opportunities for women. The book features case studies exploring leadership in PR around the world in an attempt to answer a central research question: is there a masculine habitus in the PR industry despite the rise of women in PR? The authors of each chapter conducted original research on women working in PR within their own country and provide original insights into the position of women in a feminised industry, as well as proposing new and original theoretical frameworks for future research. Written for scholars, researchers and students of PR and communication, this book will also be of interest to those studying gender studies, leadership and organisational analysis, and sociology.

Discourses, Modes, Media and Meaning in an Era of Pandemic - A Multimodal Discourse Analysis Approach (Hardcover): Sabine Tan,... Discourses, Modes, Media and Meaning in an Era of Pandemic - A Multimodal Discourse Analysis Approach (Hardcover)
Sabine Tan, Marissa K. L. E
R4,506 Discovery Miles 45 060 Ships in 10 - 15 working days

The COVID-19 pandemic has affected all aspects of our everyday lives - from the political to the economic to the social. Using a multimodal discourse analysis approach, this dynamic collection examines various discourses, modes and media in circulation during the early stages of the pandemic, and how these have impacted our daily lives in terms of the various meanings they express. Examples include how national and international news organisations communicate important information about the virus and the crisis, the public's reactions to such communications, the resultant (counter-)discourses as manifested in social media posts and memes, as well as the impact social distancing policies and mobility restrictions have had on people's communication and interaction practices. The book offers a synoptic view of how the pandemic was communicated, represented and (re-)contextualised across different spheres, and ultimately hopes to help account for the significant changes we are continuing to witness in our everyday lives as the pandemic unfolds. This volume will appeal primarily to scholars in the field of (multimodal) discourse analysis. It will also be of interest to researchers and graduate students in other fields whose work focuses on the use of multimodal artefacts for communication and meaning making. The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

Developing Intercultural Competence in Higher Education - International Students' Stories and Self-Reflection (Paperback):... Developing Intercultural Competence in Higher Education - International Students' Stories and Self-Reflection (Paperback)
Lily A Arasaratnam-Smith, Darla K. Deardorff
R1,288 Discovery Miles 12 880 Ships in 10 - 15 working days

- This volume builds on the success of Deardorff's introductory Story Circles manual (see related titles) and uniquely applies this to individual experiences in higher education. - Strong author networks, and interest from the World Council on Intercultural and Global Competence, the International Association of Intercultural Researchers (IAIR), STAR Scholars Network, and The Association of International Education Administrators (AIEA). These associations have expressed a willingness to promote or offer the book at annual events. - Alongside international students and faculty, the volume may have some appeal amongst policymakers and professionals including IC trainers and counsellors. Deardorff's previous UNESCO-funded OA publication of the Manual for Developing Intercultural Competencies: Story Circles, means there is already awareness of the approach amongst these professional groups.

Developing Intercultural Competence in Higher Education - International Students' Stories and Self-Reflection (Hardcover):... Developing Intercultural Competence in Higher Education - International Students' Stories and Self-Reflection (Hardcover)
Lily A Arasaratnam-Smith, Darla K. Deardorff
R4,494 Discovery Miles 44 940 Ships in 10 - 15 working days

- This volume builds on the success of Deardorff's introductory Story Circles manual (see related titles) and uniquely applies this to individual experiences in higher education. - Strong author networks, and interest from the World Council on Intercultural and Global Competence, the International Association of Intercultural Researchers (IAIR), STAR Scholars Network, and The Association of International Education Administrators (AIEA). These associations have expressed a willingness to promote or offer the book at annual events. - Alongside international students and faculty, the volume may have some appeal amongst policymakers and professionals including IC trainers and counsellors. Deardorff's previous UNESCO-funded OA publication of the Manual for Developing Intercultural Competencies: Story Circles, means there is already awareness of the approach amongst these professional groups.

The Business Communication Profession - Essays on the Journeys of Leading Teacher-Scholars (Hardcover): Janis Forman The Business Communication Profession - Essays on the Journeys of Leading Teacher-Scholars (Hardcover)
Janis Forman
R4,495 Discovery Miles 44 950 Ships in 10 - 15 working days

-Collection of essays by leading figures in business communication exploring the history, professional contexts, and future challenges of the field -A unique and essential text for business communication scholars that can serve as a supplemental text for courses in business and professional communication -Inclusion of personal narratives makes the content engaging and easily applicable to students and young professionals

The Business Communication Profession - Essays on the Journeys of Leading Teacher-Scholars (Paperback): Janis Forman The Business Communication Profession - Essays on the Journeys of Leading Teacher-Scholars (Paperback)
Janis Forman
R1,266 Discovery Miles 12 660 Ships in 10 - 15 working days

-Collection of essays by leading figures in business communication exploring the history, professional contexts, and future challenges of the field -A unique and essential text for business communication scholars that can serve as a supplemental text for courses in business and professional communication -Inclusion of personal narratives makes the content engaging and easily applicable to students and young professionals

Revisiting Trustworthiness in Social Interaction (Hardcover): Mie Femo Nielsen, Ann Merrit Rikke Nielsen Revisiting Trustworthiness in Social Interaction (Hardcover)
Mie Femo Nielsen, Ann Merrit Rikke Nielsen
R4,494 Discovery Miles 44 940 Ships in 10 - 15 working days

Bringing together trust research, rhetoric, ethnomethodology and conversation analysis, this book formulates an analytical program for conceptualizing and defining trustworthiness as an empirical research object in social interaction. Revisiting Trustworthiness in Social Interaction examines trustworthiness as a relational and dynamic concept. It reviews sociological and rhetorical approaches to the study of trustworthiness and respecifies it as an interactional phenomenon displayed, tested and negotiated by participants in social interaction. It identifies four participant orientations of trustworthiness that may be foregrounded in peoples' dynamic identity projects, and it defines the phenomena 'character-bound displays' and 'sequential negotiation of character', both indicative of participants' orientation to trustworthiness. In this way, the book turns the theoretical concept of trustworthiness into an empirical object of interaction analysis, pointing to a vast number of interactional indicators, which allow interaction analysts to explore if and how interactants orient to trustworthiness in an encounter. Exemplary cases from both mundane and institutional encounters are analyzed using ethnomethodological multimodal conversation analysis showing how trustworthiness is done, challenges, achived, negotiated and lost in interaction. The intended audiences are scholars of conversation analysis, ethnomethodology, rhetoric and the social sciences, especially communication, organizational and leadership studies, and their students.

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