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Books > Reference & Interdisciplinary > Communication studies > General

Global Obscenities - Patriarchy, Capitalism, and the Lure of Cyberfantasy (Hardcover, New): Zillah Eisenstein Global Obscenities - Patriarchy, Capitalism, and the Lure of Cyberfantasy (Hardcover, New)
Zillah Eisenstein
R2,839 Discovery Miles 28 390 Ships in 18 - 22 working days

"Eisenstein's lucid analysis is formed around the factual datum of the global cybereconomy, which even a cursory glance reveals as appallingly inequitable: 'Eighty-four percent of computer users are found in north america and northern europe.'"
--"Signs"

The New York Times devotes the cover of its magazine to America's declining interest in politics and its obsession with money, finance, and the markets. Bill Gates builds a $50 million mansion while food pantries and homeless shelters overflow with the desperate. The explosive expansion of media and cyber conglomerates creates dreamworlds while the ecology of our actual world is jeopardized. Public space and public democracy withers, as is evidenced by the fact that the closest facsimile of a town square is the local Barnes and Noble.

New geographies of power are defined by sex scandals, plant closings, cyberporn, sweatshop labor, information webs, and stock market schizophrenia. Global capitalism and its cyberrelations use this chaos to construct modern forms of sexual and racial exploitation.

Into this world steps Zillah Eisenstein, with a book of profound despair and yet also great hope, informed by her trademark sharp analysis and her unrelenting passion for a more humane world. Exposing the purported democratic effect of new media for the global mirage it is, Eisenstein shows how transnational capital and its patriarchal obsessions threaten us all, while at the same time creating possibilities for a new democratic society.

The Dynamics of Influencer Marketing - A Multidisciplinary Approach (Hardcover): Jose M. Alvarez-Monzoncillo The Dynamics of Influencer Marketing - A Multidisciplinary Approach (Hardcover)
Jose M. Alvarez-Monzoncillo
R4,496 Discovery Miles 44 960 Ships in 10 - 15 working days

YouTube, Instagram, Facebook, Vimeo, Twitter, etc. have their own logics, dynamics and different audiences. This book analyses how the users of these social networks, especially those of YouTube and Instagram, become content prescribers, opinion leaders and, by extension, people of influence. What influence capacity do they have? Why are intimate or personal aspects shared with unknown people? Who are the big beneficiaries? How much is vanity and how much altruism? What business is behind these social networks? What dangers do they contain? What volume of business can we estimate they generate? How are they transforming cultural industries? What legislation is applied? How does the legislation affect these communications when they are sponsored? Is the privacy of users violated with the data obtained? Who is the owner of the content? Are they to blame for "fake news"? In this changing, challenging and intriguing environment, The Dynamics of Influencer Marketing discusses all of these questions and more. Considering this complexity from different perspectives: technological, economic, sociological, psychological and legal, the book combines the visions of several experts from the academic world and provides a structured framework with a wide approach to understand the new era of influencing, including the dark sides of it. It will be of direct interest to marketing scholars and researchers while also relevant to many other areas affected by the phenomenon of social media influence.

Writing Adaptations and Translations for the Stage - A Guide and Workbook for New and Experienced Writers (Hardcover):... Writing Adaptations and Translations for the Stage - A Guide and Workbook for New and Experienced Writers (Hardcover)
Jacqueline Goldfinger, Allison Horsley
R4,490 Discovery Miles 44 900 Ships in 10 - 15 working days

The book is written by two highly experienced adaptors and translators from American regional and commercial theatre. The book takes into account the structural and artistic differences between adapting from different media into theatre (from film to theatre, from novel to theatre, etc). The book features interviews with a range of theatre practitioners versed in all aspects of writing and teaching translation and adaptation.

Participatory Culture, Community, and Play - Learning from Reddit (Paperback, New edition): Adrienne L. Massanari Participatory Culture, Community, and Play - Learning from Reddit (Paperback, New edition)
Adrienne L. Massanari
R973 Discovery Miles 9 730 Ships in 9 - 17 working days

What does online community look like in the age of social networking? How do participatory culture platforms reflect both their designers' intentions and the desires of their users? In this incisive and timely work, Adrienne L. Massanari discusses how culture is created and challenged on Reddit.com, the self-proclaimed "front page of the internet". Reddit enables the sharing of original and reposted content from around the web, and provides a platform for like-minded individuals to commune around topics of interest - everything from the joys of drinking beer in a shower (/r/showerbeer) to celebrating the pleasures of tidy penmanship (/r/penmanshipporn). Massanari's ethnographic work provides a detailed examination of the contradictions that shape Reddit's culture and how they reflect its role as an epicenter of geek culture. The book explores the ways in which community on Reddit is formed and solidified through play and humor, and the complex ways in which Redditors come together, which demonstrate a deep capacity for altruism and charitable giving, but can easily lapse into mob action. It also explores the community's troubling gender and racial politics and how some Redditors are carving out their own space on the site to fight back.

Communicating Strategically in English as a Lingua Franca - A Corpus Driven Investigation (Paperback): Janin Jafari Communicating Strategically in English as a Lingua Franca - A Corpus Driven Investigation (Paperback)
Janin Jafari
R1,403 Discovery Miles 14 030 Ships in 10 - 15 working days

There have been noticeable demographic changes recently in the use of English around the world. English as a medium of communication is now the contact language of native speakers from many diverse speech communities who interact with each other in multilingual contexts. The use of English as a lingua franca (ELF) and its implications has become a hot topic in applied linguistics and English studies. Communicating Strategically in English as a Lingua Franca reflects the growing interest in achieving communicative effectiveness in ELF situations and provides a comprehensive account of recent empirical findings in the field of ELF. It analyzes and interprets the author's own large corpus of naturally occurring spoken interactions and focuses on identifying innovative employments in the communicative strategies and pragmatics of speakers involved in ELF interactions. In doing so, this book makes a considerable contribution to the growing field of empirical studies in ELF. It explores the usage of pragmatic strategies and highlights their significant role in communicative effectiveness in ELF interactions. In showing the processes of classifying communication strategies involved in the identification of newly observed communication strategies, this book will be of great interest to English linguists, applied linguists, graduate and undergraduate students of English, English Language Teaching material developers and teachers of English.

Collaborative Spaces at Work - Innovation, Creativity and Relations (Paperback): Fabrizio Montanari, Elisa Mattarelli, Anna... Collaborative Spaces at Work - Innovation, Creativity and Relations (Paperback)
Fabrizio Montanari, Elisa Mattarelli, Anna Chiara Scapolan
R1,396 Discovery Miles 13 960 Ships in 10 - 15 working days

Collaborative spaces are more than physical locations of work and production. They present strong identities centered on collaboration, exchange, sense of community, and co-creation, which are expected to create a physical and social atmosphere that facilitates positive social interaction, knowledge sharing, and information exchange. This book explores the complex experiences and social dynamics that emerge within and between collaborative spaces and how they impact, sometimes unexpectedly, on creativity and innovation. Collaborative Spaces at Work is timely and relevant: it will address the gap in critical understandings of the role and outcomes of collaborative spaces. Advancing the debate beyond regional development rhetoric, the book will investigate, through various empirical studies, if and how collaborative spaces do actually support innovation and the generation of new ideas, products, and processes. The book is intended as a primary reference in creativity and innovation, workspaces, knowledge and creative workers, and urban studies. Given its short chapters and strong empirical orientation, it will also appeal to policy makers interested in urban regeneration, sustaining innovation, and social and economic development, and to managers of both collaborative spaces and companies who want to foster creativity within larger organizations. It can also serve as a textbook in master's degrees and PhD courses on innovation and creativity, public management, urban studies, management of work, and labor relations.

Decoding Coca-Cola - A Biography of a Global Brand (Paperback): Robert Crawford, Linda Brennan, Susie Khamis Decoding Coca-Cola - A Biography of a Global Brand (Paperback)
Robert Crawford, Linda Brennan, Susie Khamis
R1,384 Discovery Miles 13 840 Ships in 10 - 15 working days

This collection of essays delves into the Coke brand to identify and decode its DNA. Unlike other accounts, these essays adopt a global approach to understand this global brand. Bringing together an international and interdisciplinary team of scholars, Decoding Coca-Cola critically interrogates the Coke brand as well its constituent parts. By examining those who have been responsible for creating the images of Coke as well as the audiences that have consumed them, these essays offer a unique and revealing insight into the Coke brand and asks whether Coca-Cola is always has the same meaning. Looking into the core meaning, values, and emotions underpinning the Coca-Cola brand, it provides a unique insight into how global brands are created and positioned. This critical examination of one of the world's most recognisable brands will be an essential resource for scholars researching and teaching in the fields of marketing, advertising, and communication. Its unique interdisciplinary approach also makes it accessible to scholars working in other humanities fields, including history, media studies, communication studies, and cultural studies.

Shortening the Distance between Government and Public in China II - Methods and Practices (Paperback): Liu Xiaoyan Shortening the Distance between Government and Public in China II - Methods and Practices (Paperback)
Liu Xiaoyan; Contributions by Yanwen Sun
R1,367 Discovery Miles 13 670 Ships in 10 - 15 working days

Distance, in its traditional sense, connotates "estrangement" and "division". But in the context of modern political studies, it means a controllable resource which can be manipulated to change the relationship between the government and the public. Drawing on this concept from western political science, the author explores the law and mechanisms of China's political communication. In this volume, the author introduces the empirical investigation of the distance between government and the public in China. First, it discusses how the use of online social media, such as Weibo, can be used strategically to mediate the distance of offline communication. Then, it points out that social media can also lead to unlimited expression of general will, to which governments should pay attention. An empirical study on how rural residents of five provinces in China obtain political information is used to illustrate the point. Students and scholars who are interested in political science and political communication, especially Chinese politics, would find this title a useful reference.

Extreme Sustainability Rhetoric and Sustainable Development (Hardcover): Mauro Fracarolli Nunes, Camila Lee Park Extreme Sustainability Rhetoric and Sustainable Development (Hardcover)
Mauro Fracarolli Nunes, Camila Lee Park
R4,501 Discovery Miles 45 010 Ships in 10 - 15 working days

This book considers the nature, causes, and consequences of extreme pro- and anti-sustainability rhetoric, exploring how and why the expressions of radical views on sustainability-related themes may prevent real sustainable development. Following a thorough introduction on sustainability rhetoric, on dialogue, and on the role played by ideologies in the building of environmental beliefs, Fracarolli Nunes and Lee Park examine positions and statements expressed or made by individuals, companies, governments, and NGOs in the last decades. The outcomes of these considerations lead to the classification of expressions in different categories of sustainability rhetoric, laying the groundwork for the development of a 'sustainability spectrum': a metric for the level of radicalization of sustainability positions, which ranges from apocalyptic views to ultimate denial. Through the combination of historical perspectives, theoretical frameworks, and conceptual developments, this book provides a foundation for a more informed and productive dialogue between radically opposing views on sustainability issues. This volume will be of great interest to students, scholars, and practitioners researching and working in the areas of environmental communication and media, environmental politics, and sustainable development.

Women in PR History (Paperback): Anastasios Theofilou Women in PR History (Paperback)
Anastasios Theofilou
R1,370 Discovery Miles 13 700 Ships in 10 - 15 working days

The history of PR has received limited attention over the years, and especially the role of women in PR has been an 'untold' story thus far. This book is the first attempt, following research presented at the International History of Public Relations Conference, to shed light on the significant role that female pioneers have played in the evolution of PR. This book explores the field in a way that will offer insight of the significance that women had in the evolution of PR, with diverse chapters that provide rich perspectives on women's contributions to PR throughout the years and across the globe. It opens with an overview of women in public relations. Later chapters focus on the case of Turkey, which seems to have a rich history of women in public relations, then on specific cases from Oceania (Australia), Europe (Spain), Asia (Malaysia and Thailand) and America (United States). The final chapter deals with the case of Inez Kaiser, who was the first African- American women to open a US public relations agency. This book will add knowledge and understanding to the fields of PR history and historiography. Academics and researchers will find the volume appropriate for research and teaching. Practitioners will also find the book extremely relevant for training, short courses and professional practice.

Asking Smarter Questions - How To Be an Agent of Insight (Paperback): Sam Knowles Asking Smarter Questions - How To Be an Agent of Insight (Paperback)
Sam Knowles
R1,024 Discovery Miles 10 240 Ships in 10 - 15 working days

The book not only gives leaders the tools to ask the right questions, but it also enables companies to innovate at pace by virtue of the types of questions they ask. The third book in the trilogy that looks at how to make sense and communicate around data and to surface the key issues that can impact performance. Unlike most other books that focus in questioning techniques, this book looks at the complex issues that can arise in business and particularly making sense of and the communication of detailed information.

Collaborating against Human Trafficking - Cross-Sector Challenges and Practices (Hardcover): Kirsten Foot Collaborating against Human Trafficking - Cross-Sector Challenges and Practices (Hardcover)
Kirsten Foot
R2,656 Discovery Miles 26 560 Ships in 18 - 22 working days

In the fight against human trafficking, cross-sector collaboration is vital-but often, systemic tensions undermine the effectiveness of these alliances. Kirsten Foot explores the most potent sources of such difficulties, offering insights and tools that leaders in every sector can use to re-think the power dynamics of partnering. Weaving together perspectives from many sectors including business, donor foundations, mobilization and advocacy NGOs, faith communities, and survivor-activists, as well as government agencies, law enforcement, and providers of victim services, Foot assesses how differences in social location (financial well-being, race, gender, etc.) and sector-based values contribute to interpersonal, inter-organizational, and cross-sector challenges. She convincingly demonstrates that finding constructive paths through such multi-level tensions-by employing a mix of shared leadership, strategic planning, and particular practices of communication and organization-can in turn facilitate more robust and sustainable collaborative efforts. An appendix provides exercises for use in building, evaluating, and trouble-shooting multi-sector collaborations, as well as links to online tools and recommendations for additional resources. All royalties from this book go to nonprofits in U.S. cities dedicated to facilitating cross-sector collaboration to end human trafficking. For more information and related resources, please visit http://CollaboratingAgainstTrafficking.info.

Total Institutions and Reinvented Identities (Hardcover): S. Scott Total Institutions and Reinvented Identities (Hardcover)
S. Scott
R2,674 Discovery Miles 26 740 Ships in 18 - 22 working days

Total institutions are places to which people are confined around the clock, in isolation from all other influences and social relationships. Hospitals, prisons and boarding schools create unique social worlds of rituals, routines and sanctions, which pervade every aspect of daily life and have a lasting effect upon their residents. This book revisits and updates Erving Goffman's pessimistic critique of the total institution, which had focused on the 'mortifying' effects of enforced identity erasure in austere and controlling environments. Susie Scott argues that a new organizational form has emerged in the culture of late modernity, which involves subtler mechanisms of social control and whose members cite more positive meanings and motivations.

Affirming Methodologies - Research and Education in the Caribbean (Hardcover): Camille Nakhid, Margaret Nakhid-Chatoor,... Affirming Methodologies - Research and Education in the Caribbean (Hardcover)
Camille Nakhid, Margaret Nakhid-Chatoor, Shakeisha Wilson-Scott, Anabel Fernandez Santana
R4,497 Discovery Miles 44 970 Ships in 10 - 15 working days

Affirming Methodologies: Research and Education in the Caribbean centres local and indigenous ways of knowing in research and education praxis in the Caribbean. The research methodologies and pedagogies are presented in this book within an Affirming Methodologies framework. They bring forward localized epistemologies whereby Caribbean ways of being and knowing are affirmed, and the expected western hierarchies between researcher and researched are removed. The chapters present approaches to knowledge construction and knowledge sharing based on practices, lived experiences, traditions, language patterns, and rituals of Caribbean communities. The importance of an Affirming Methodologies approach is demonstrated, and the characteristics of culturally affirming research methodologies and pedagogies in diverse environments including Cuba, Trinidad and Tobago, Jamaica and the Caribbean diaspora in Aotearoa New Zealand and Canada are explored and presented. Grounded on an understanding of the authors' Caribbean positionality, ontological distinctions within the Caribbean research context are considered. This book moves forward from a decolonizing methodology approach, and, as such, the chapters are written, not in opposition to, or tested against Eurocentric approaches to research, but deeply rooted in a Caribbean ethos. This book will engage researchers (both qualitative and quantitative), postgraduate students, academics, practitioners, policymakers, community workers, and lay persons who seek to employ culturally relevant local and indigenous research approaches in their work. Each chapter offers practical suggestions on the 'how' of research practice, making them accessible, relevant, and flexible for novice and seasoned researchers alike.

Affirming Methodologies - Research and Education in the Caribbean (Paperback): Camille Nakhid, Margaret Nakhid-Chatoor,... Affirming Methodologies - Research and Education in the Caribbean (Paperback)
Camille Nakhid, Margaret Nakhid-Chatoor, Shakeisha Wilson-Scott, Anabel Fernandez Santana
R1,403 Discovery Miles 14 030 Ships in 10 - 15 working days

Affirming Methodologies: Research and Education in the Caribbean centres local and indigenous ways of knowing in research and education praxis in the Caribbean. The research methodologies and pedagogies are presented in this book within an Affirming Methodologies framework. They bring forward localized epistemologies whereby Caribbean ways of being and knowing are affirmed, and the expected western hierarchies between researcher and researched are removed. The chapters present approaches to knowledge construction and knowledge sharing based on practices, lived experiences, traditions, language patterns, and rituals of Caribbean communities. The importance of an Affirming Methodologies approach is demonstrated, and the characteristics of culturally affirming research methodologies and pedagogies in diverse environments including Cuba, Trinidad and Tobago, Jamaica and the Caribbean diaspora in Aotearoa New Zealand and Canada are explored and presented. Grounded on an understanding of the authors' Caribbean positionality, ontological distinctions within the Caribbean research context are considered. This book moves forward from a decolonizing methodology approach, and, as such, the chapters are written, not in opposition to, or tested against Eurocentric approaches to research, but deeply rooted in a Caribbean ethos. This book will engage researchers (both qualitative and quantitative), postgraduate students, academics, practitioners, policymakers, community workers, and lay persons who seek to employ culturally relevant local and indigenous research approaches in their work. Each chapter offers practical suggestions on the 'how' of research practice, making them accessible, relevant, and flexible for novice and seasoned researchers alike.

Financial Communications - Information Processing, Media Integration, and Ethical Considerations (Hardcover): S. Wang Financial Communications - Information Processing, Media Integration, and Ethical Considerations (Hardcover)
S. Wang
R3,923 Discovery Miles 39 230 Ships in 10 - 15 working days

Financial Communications examines financial communication processing and the media's role in distilling information to the public, as well as the ethical considerations that impact decision-making procedures between financial marketers and consumers. Wang looks at financial communications through a dual lens of information processing and socialization. He showcases why it is crucial for financial institutions to enhance key communication processes amongst key stakeholders within the industry.

Strategic Public Relations Leadership (Hardcover, 2nd edition): Anne Gregory, Paul Willis Strategic Public Relations Leadership (Hardcover, 2nd edition)
Anne Gregory, Paul Willis
R4,923 Discovery Miles 49 230 Ships in 10 - 15 working days

* Focused toward aspiring PR professionals who aim to be successful at the highest levels of organisations * Lessons from the book are applicable to public, private and not-for-profit sectors * Helps PR students and professionals to systemise their thinking to enable them to articulate and defend their contribution as a strategic asset * The second edition features new and updated case studies, and covers new topics such as social media, big data, AI and behavioural economics * Supplemented by online resources, including lecture slides and a test bank of questions

COVID-19, Communication and Culture - Beyond the Global Workplace (Hardcover): Fiona Rossette-Crake, Elvis Buckwalter COVID-19, Communication and Culture - Beyond the Global Workplace (Hardcover)
Fiona Rossette-Crake, Elvis Buckwalter
R4,504 Discovery Miles 45 040 Ships in 10 - 15 working days

This book analyses some of the many upheavals brought about by the COVID-19 pandemic through the lens of the COVID-19-communication-culture interface, with a particular focus on the new global, virtual workplace. It brings together a pluridisciplinary and multinational team of researchers from the fields of sociology and organisational studies, discourse analysis, linguistics, communication and cultural studies, and includes testimonials from actors within the professional sector such as international managers, consultants and foreign trade advisors. The collection examines a wide range of phenomena including communication on the pandemic by public authorities, the pandemic as a discursive construct, the digital turn and its impact on communication, the role of social media, as well as national diplomacy and questions of surveillance, (bio)power and trust. Issues pertaining specifically to the workplace focus on the impact of remote work, including the challenge of building cohesive work relations and managing cultural difference, distance recruitment, the new forms of professional online communication, the future of the remote work model and questions of identity that are underpinned by the culture of professions. It aims to theoretically inform some of the enormous changes which have been brought about by the COVID-19 pandemic at multiple levels of our professional and social lives. It concludes with a virtual round-table discussion on the question of cultural difference with respect to both the pandemic itself and work practice. COVID-19, Communication and Culture: Beyond the Global Workplace will be of great interest to academics and professionals interested in the communication and discourse and the cultural impact of COVID-19.

COVID-19, Communication and Culture - Beyond the Global Workplace (Paperback): Fiona Rossette-Crake, Elvis Buckwalter COVID-19, Communication and Culture - Beyond the Global Workplace (Paperback)
Fiona Rossette-Crake, Elvis Buckwalter
R1,275 Discovery Miles 12 750 Ships in 10 - 15 working days

This book analyses some of the many upheavals brought about by the COVID-19 pandemic through the lens of the COVID-19-communication-culture interface, with a particular focus on the new global, virtual workplace. It brings together a pluridisciplinary and multinational team of researchers from the fields of sociology and organisational studies, discourse analysis, linguistics, communication and cultural studies, and includes testimonials from actors within the professional sector such as international managers, consultants and foreign trade advisors. The collection examines a wide range of phenomena including communication on the pandemic by public authorities, the pandemic as a discursive construct, the digital turn and its impact on communication, the role of social media, as well as national diplomacy and questions of surveillance, (bio)power and trust. Issues pertaining specifically to the workplace focus on the impact of remote work, including the challenge of building cohesive work relations and managing cultural difference, distance recruitment, the new forms of professional online communication, the future of the remote work model and questions of identity that are underpinned by the culture of professions. It aims to theoretically inform some of the enormous changes which have been brought about by the COVID-19 pandemic at multiple levels of our professional and social lives. It concludes with a virtual round-table discussion on the question of cultural difference with respect to both the pandemic itself and work practice. COVID-19, Communication and Culture: Beyond the Global Workplace will be of great interest to academics and professionals interested in the communication and discourse and the cultural impact of COVID-19.

Para-Interactivity and the Appeal of Television in the Digital Age (Hardcover): Oranit Klein-Shagrir Para-Interactivity and the Appeal of Television in the Digital Age (Hardcover)
Oranit Klein-Shagrir
R2,689 Discovery Miles 26 890 Ships in 10 - 15 working days

Para-Interactivity and the Appeal of Television in the Digital Age focuses on broadcast television's attempts to transition from a mass medium to one which addresses viewers as potentially active participants in simulated interactive communication. It explores both the transformations and the continued popularity of television in an age of social media and competition from interactive digital media. It presents the concept of "para-interactivity," which contains features or elements that echo interactive communication processes considered characteristic of digital media and participatory culture translated into television's language. This novel idea helps to understand contemporary television and identify current and traditional strategies it employs in order to survive in a changing media environment.

Science Teachers' Innovative Work Behavior - Factors and Actors (Hardcover, New edition): Palmira Peciuliauskiene, Lina... Science Teachers' Innovative Work Behavior - Factors and Actors (Hardcover, New edition)
Palmira Peciuliauskiene, Lina Kaminskiene
R983 Discovery Miles 9 830 Ships in 10 - 15 working days

The last decades have demonstrated growing calls for innovations associated with science teaching methods. In the light of science education reforms, teaching methods have focused on scientific inquiry, discovery, and other constructivist approaches. Research on innovations in science education raises discussion about the application of new technology, a need to infuse arts and social emotional learning content into science education, and use of innovative models to improve critical thinking skills and enhance teachers' self-efficacy. However, there is a lack of research on innovative work behavior of science teachers' personal, cognitive, and environmental factors. The researchers in this book address to the phenomenon of innovative work behavior and aim to reveal the associations between the science teachers' innovative work behavior and personal, cognitive, and environmental factors.

Crisis Talk - Negotiating with Individuals in Crisis (Paperback): Rein Ove Sikveland, Heidi Kevoe-Feldman, Elizabeth Stokoe Crisis Talk - Negotiating with Individuals in Crisis (Paperback)
Rein Ove Sikveland, Heidi Kevoe-Feldman, Elizabeth Stokoe
R1,105 Discovery Miles 11 050 Ships in 10 - 15 working days

Based on extensive analysis of real-time, authentic crisis encounters collected in the UK and US, Crisis Talk: Negotiating with Individuals in Crisis sheds light on the relatively hidden world of communication between people in crisis and the professionals whose job it is to help them. The crisis situations explored in this book involve police hostage and crisis negotiators and emergency dispatchers interacting with individuals in crisis who threaten suicide or self-harm. The practitioners face various communicative challenges in these encounters, including managing strong emotions, resistance, hostility, and unresponsiveness. Using conversation analysis, Crisis Talk presents evidence on how practitioners deal with the interactional challenge of negotiating with people in crisis and how what they say shapes outcomes. Each chapter includes recommendations based on the detailed analysis of numerous cases of actual negotiation. Crisis Talk shows readers how every turn taken by negotiators can exacerbate or solve the communicative challenges created by crisis situations, making it a unique and invaluable text for academics in psychology, sociology, linguistic sciences, and related fields, as well as for practitioners engaging in crisis negotiation training or fieldwork.

Crisis Talk - Negotiating with Individuals in Crisis (Hardcover): Rein Ove Sikveland, Heidi Kevoe-Feldman, Elizabeth Stokoe Crisis Talk - Negotiating with Individuals in Crisis (Hardcover)
Rein Ove Sikveland, Heidi Kevoe-Feldman, Elizabeth Stokoe
R4,496 Discovery Miles 44 960 Ships in 10 - 15 working days

Based on extensive analysis of real-time, authentic crisis encounters collected in the UK and US, Crisis Talk: Negotiating with Individuals in Crisis sheds light on the relatively hidden world of communication between people in crisis and the professionals whose job it is to help them. The crisis situations explored in this book involve police hostage and crisis negotiators and emergency dispatchers interacting with individuals in crisis who threaten suicide or self-harm. The practitioners face various communicative challenges in these encounters, including managing strong emotions, resistance, hostility, and unresponsiveness. Using conversation analysis, Crisis Talk presents evidence on how practitioners deal with the interactional challenge of negotiating with people in crisis and how what they say shapes outcomes. Each chapter includes recommendations based on the detailed analysis of numerous cases of actual negotiation. Crisis Talk shows readers how every turn taken by negotiators can exacerbate or solve the communicative challenges created by crisis situations, making it a unique and invaluable text for academics in psychology, sociology, linguistic sciences, and related fields, as well as for practitioners engaging in crisis negotiation training or fieldwork.

Demanding More - Why Diversity and Inclusion Don't Happen and What You Can Do About It (Hardcover): Sheree Atcheson Demanding More - Why Diversity and Inclusion Don't Happen and What You Can Do About It (Hardcover)
Sheree Atcheson
R1,299 R1,077 Discovery Miles 10 770 Save R222 (17%) Ships in 18 - 22 working days

Look around you. Is your workplace as diverse and accepting as it should be? From accusations of racism in high political office, award-winning actors admitting the sets they work on aren't inclusive, to everyday occurrences of sexism, ageism, racism and more, we are far from where we need to be. Demanding More is THE diversity and inclusion book you need to read. Moving beyond HR speak, this book clearly explains what diversity and inclusion are and what it means in the everyday experience of millions of people, both at work and in life. Sheree Atcheson, Global Director of Diversity and Inclusion at Valtech and ex Monzo, draws on her experience as a young woman of colour in an overly white male tech environment; she lives and breathes the issues she writes about. In Demanding More, she calls out the lack of awareness around privilege, unchecked and unconscious biases and details what intersectionality does to feelings of discrimination and disadvantage. Arguing that the best strategy for us all to adopt is allyship, where we all take ownership of the issues and stand up to bias or discrimination, this book will give us all tools and strategies to action every day, making us accountable to delivering change around us.

Social Progress and the Authoritarian Challenge to Democracy (Hardcover): Donald G Reid Social Progress and the Authoritarian Challenge to Democracy (Hardcover)
Donald G Reid
R4,498 Discovery Miles 44 980 Ships in 10 - 15 working days

Social Progress and the Authoritarian Challenge to Democracy examines the authoritarian challenge to present-day democracy through a framing of social progress theory and the idea of the social contract. Building on the author's previous work, this book discusses whether social progress is linear and on a continual upward trajectory to human betterment, or if there are peaks and troughs along the way. More importantly, it questions that, if social progress exists, is it compatible with social and environmental sustainability? At the outset the book introduces the concepts of social contract theory and the idea of human social progress, long considered to be settled conditions, now ripe for further examination. Each chapter carefully analyses the contemporary struggle between democracy and authoritarianism, using examples from the USA as a foundation to discuss and compare democracies from around the world encountering the pressures of rising authoritarianism, including anti-immigration, xenophobia and anti-institutionalism. It argues that if the climate crisis is to be urgently addressed as required, the rise in authoritarian thinking, with its focus on maintaining power and the creation of individual wealth, presents a challenge to both our societal foundations and environmental sustainability. Highlighting and analysing topics of critical importance to today's society, this book will have widespread appeal to academics, researchers and postgraduate students throughout the social sciences including sociology, political science, philosophy, environmental sustainability and development studies.

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