Organizations and societies are facing extreme challenges that require action (IPCC, 2021). The UN's sustainability goals, demographic change, and the green shift are knocking on the door, while traditional education, and ways of leading and managing this development, often fail to keep up. Organizational Change, Leadership and Ethics challenges leadership orthodoxy, assumptions, and myths currently preventing the further development of theory and practice. It encourages intelligent disobedience in support of greater leadership capabilities and capacity in organisations and societies. As such, the book is written for everyone who wants to be MAD - to Make A Difference - students, scholars, and practitioners alike.

What role might civil disobedience play in the politics of representative democracies as power 'leaks' from the nation state? If traditional politics has surrendered to the interests of global corporations what are the consequences? Quill proposes a reappraisal of civil disobedience and civil obedience in order to address these and other questions.

Far-right populist politics have arrived in the mainstream. We are now witnessing the shameless normalization of a political discourse built around nationalism, xenophobia, racism, sexism, antisemitism and Islamophobia. But what does this change mean? What caused it? And how does far-right populist discourse work? The Politics of Fear traces the trajectory of far-right politics from the margins of the political landscape to its very centre. It explores the social and historical mechanisms at play, and expertly ties these to the "micro-politics" of far-right language and discourse. From speeches to cartoons to social media posts, Ruth Wodak systematically analyzes the texts and images used by these groups, laying bare the strategies, rhetoric and half-truths the far-right employ. The revised second edition of this best-selling book includes: A range of vignettes analyzing specific instances of far-right discourse in detail. Expanded discussion of the "normalization" of far-right discourse. A new chapter exploring the challenges to liberal democracy. An updated glossary of far-right parties and movements. More discussion of the impact of social media on the rise of the far-right. Critical, analytical and impassioned, The Politics of Fear is essential reading for anyone looking to understand how far-right and populist politics have moved into the mainstream, and what we can do about it.

This important text is the first to examine the Clinton presidency from a communication perspective. Experts in communication and presidential studies analyze the rhetoric, images, issues, and communication strategies employed by the President, the First Lady, and the administration. From the feel-good town meetings of the campaign to the exuberant days of the inauguration, from the health care crisis to the Whitewater scandal and the Republican congressional landslide, this volume attempts to separate image from reality and spin from actuality in the media presidency of William Jefferson Clinton.

As organisations of all sizes become increasingly digitalised, a core management challenge remains unresolved. The ability to successfully and sustainably connect the stated vision of an organisation with its strategic plans and, in turn, with the reported reality of day-to-day operations, is largely an elusive ambition, despite the many stated advantages provided by contemporary technologies. In this book, the case is made for visual management as a method of communications, planning, learning and reporting that connects the organisation in a single, meaningful and seamless way. Throughout this book, visual management is theorised around the position that all forms of management documentation are an artefact of human construction and of the organisation itself that reflect learned patterns of activity. The book places visual management as a more intuitive and seamless method of coordinating, learning and communicating across an organisation than more traditional formats of presenting management documents. Consciously assembling the artefacts of an organisation in order to manage it introduces a layer of criticality that encourages reflection and consistency that is often absent from current management practice. The benefits that a visual approach brings to organisational management are an increasing necessity, as machine learning, robotics and process automation remove traditional roles from organisations and necessitate new views on how individuals now fit into a data-informed business. The book contributes to the academic debate regarding resource-based and knowledge-based views of the organisation by advocating a different, more holistic viewpoint and will thus appeal to academics and researchers in this area. It would also benefit students across business disciplines, whilst the practical models and tools offered will benefit directors and managers looking to implement their own visual organisational language.

This book details how the processes of communication are affected by the presence of a pandemic and establishes a research agenda of those effects across the broad field of communication studies. Through contributions from experts in communication subdisciplines such as crisis, organizational, interpersonal, health, intergroup, and intercultural, this book provides the reader with a comprehensive view of the emerging field of study "pandemic communication." Each chapter has four primary objectives: to 1) define critical issues of consideration for pandemic communication from its subdiscipline's perspective, 2) examine how communication varies during pandemic(s), 3) provide examples of how pandemic(s) have affected communication, and 4) propose a research agenda to build pandemic communication theory. This book is suited to undergraduate or post-graduate courses or modules in communication studies across a variety of subdisciplines as well as a reference for researchers in the subject.

Brings needed focus diversity and inclusion to the discipline of family communication. Suitable for advanced courses in family communication and family studies.

This book brings together a diverse, international array of contributors to explore the topics of news "quality" in the online age and the relationships between news organizations and enormously influential digital platforms such as Facebook, Google, and Twitter. Covering topics ranging from internet incivility, crowdsourcing, and YouTube politics to regulations, algorithms, and AI, this book draws the key distinction between the news that facilitates democracy from news that undermines it. For students and scholars as well as journalists, policymakers, and media commentators, this important work engages a wide range of methodological and theoretical perspectives to define the key concept of "quality" in the news media.

In The Rhetoric of the Opioid Crisis, Rachel Sussman Kaplan explores the opioid crisis through modernity. This book argues the stakeholders in this crisis have a different rhetorical bias and each group has contributed some willingly in the name of corporate profit and others inadvertently while trying to help patients.

This expanded and revised version of the best-selling Universal Methods of Design is a comprehensive reference that provides a thorough and critical presentation of 125 research methods, synthesis/analysis techniques, and research deliverables for human-centered design. The text and accompanying photos and graphics of this classic resource are delivered in a concise and accessible format perfect for designers, educators, and students. This new, expanded edition includes updated information on scenarios, secondary research, territory maps, and other chapters. The addition of 25 new chapters brings fresh relevance to the text with innovative design methods that have emerged since the first edition, such as backcasting, behavioral design, horizon scanning, and transition design. Universal Methods of Design, Expanded and Revised distills each method down to its essence, in a format that helps design teams select and implement the most credible research methods suited to their design culture. Each method is presented in a two-page format. The left-hand page contains a concise description of the method, accompanied by references to further reading. On the right-hand page, images and case studies for each method are presented visually. The relevant phases for design application are highlighted as numbered icons along the right side of the page, from phases 1 (planning, scoping, and definition) through 5 (launch and monitor). Build more meaningful products with these methods and more: Affinity Diagramming, Behavioral Mapping, Bodystorming, Contextual Design, Critical Incident Design, Directed Storytelling, Empathy Maps, Graffiti Walls, Image Boards, Parallel Prototyping, Simulation Exercises, Touchstone Tours, and Weighted Matrix. This essential guide: Dismantles the myth that user research methods are complicated, expensive, and time-consuming Creates a shared meaning for cross-disciplinary teams Illustrates methods with compelling visualizations and case studies Characterizes each method at a glance Indicates when methods are best employed to help prioritize appropriate design research strategies Universal Methods of Design, Expanded and Revised is an essential resource for designers of all levels and specializations.

Noncommunicable Diseases: A Compendium introduces readers to noncommunicable diseases (NCDs) - what they are, their burden, their determinants and how they can be prevented and controlled. Focusing on cardiovascular disease, diabetes, cancer and chronic respiratory disease and their five shared main risk factors (tobacco use, harmful use of alcohol, unhealthy diet, physical inactivity and air pollution) as defined by the United Nations, this book provides a synopsis of one of the world's biggest challenges of the 21st century. NCDs prematurely claim the lives of millions of people across the world every year, with untold suffering to hundreds of millions more, trapping many people in poverty and curtailing economic growth and sustainable development. While resources between and within countries largely differ, the key principles of surveillance, prevention and management apply to all countries, as does the need to focus resources on the most cost-effective and affordable interventions and the need for strong political will, sufficient resources, and sustained and broad partnerships. This compendium consists of 59 short and accessible chapters in six sections: (i) describing and measuring the burden and impact of NCDs; (ii) the burden, epidemiology and priority interventions for individual NCDs; (iii) social determinants and risk factors for NCDs and priority interventions; (iv) global policy; (v) cross-cutting issues; and (vi) stakeholder action. Drawing on the expertise of a large and diverse team of internationally renowned policy and academic experts, the book describes the key epidemiologic features of NCDs and evidence-based interventions in a concise manner that will be useful for policymakers across all parts of society, as well as for public health and clinical practitioners.

Core textbook for Introduction to Communication courses that covers major subfields of communication, provides a thorough section on public speaking, and focuses on communication skills for a variety of professional contexts Combination of accessible writing and activities with a focus on long-term career outcomes makes this ideal for introductory courses that seek to convince both majors and non-majors to take additional communication courses Noted for its extensive activities, accessible and practical bridging of theory and specific situations, and focus on the application of communication studies to a variety of careers --Each chapter is packed with features-from applied scenarios, key terms, and chapter summaries to skill-building activities, learning objectives, and discussion questions --eResources for instructors to include PowerPoint slides and an Instructor's Manual providing advice on how to use the book's activities in both in-person and online classes

Core textbook for Introduction to Communication courses that covers major subfields of communication, provides a thorough section on public speaking, and focuses on communication skills for a variety of professional contexts Combination of accessible writing and activities with a focus on long-term career outcomes makes this ideal for introductory courses that seek to convince both majors and non-majors to take additional communication courses Noted for its extensive activities, accessible and practical bridging of theory and specific situations, and focus on the application of communication studies to a variety of careers --Each chapter is packed with features-from applied scenarios, key terms, and chapter summaries to skill-building activities, learning objectives, and discussion questions --eResources for instructors to include PowerPoint slides and an Instructor's Manual providing advice on how to use the book's activities in both in-person and online classes

This lively and engaging text introduces readers to the core interpersonal and organizational skills needed to effectively collaborate on group projects in the classroom and the workplace. Group projects are critical in preparing students for the realities of today's workplace, but many college students despise group work-often because they have not been prepared with the necessary skills to effectively collaborate. This guide teaches core collaboration skills such as active listening, interviewing, empathy, and conflict resolution. It examines the research and theory behind these skills, and provides tangible ways to practice these skills both alone and in groups. This guide can be used a supplementary text for any courses involving group projects, and will also be of interest to professionals in communication, business, and many other fields.

Rhetoric, Race, Religion, and the Charleston Shootings: Was Blind but Now I See is a collection focusing on the Charleston shootings written by leading scholars in the field who consider the rhetoric surrounding the shootings. This book offers an appraisal of the discourses - speeches, editorials, social media posts, visual images, prayers, songs, silence, demonstrations, and protests - that constituted, contested, and reconstituted the shootings in American civic life and cultural memory. It answers recent calls for local and regional studies and opens new fields of inquiry in the rhetoric, sociology, and history of mass killings, gun violence, and race relations-and it does so while forging new connections between and among on-going scholarly conversations about rhetoric, race, and religion. Contributors argue that Charleston was different from other mass shootings in America, and that this difference was made manifest through what was spoken and unspoken in its rhetorical aftermath. Scholars of race, religion, rhetoric, communication, and sociology will find this book particularly useful.

Ethics in communication and media has arguably reached a pivotal stage of maturity in the last decade, moving from disparate lines of inquiry to a theory-driven, interdisciplinary field presenting normative frameworks and philosophical explications for communicative practices. The intent of this volume is to present this maturation, to reflect the vibrant state of ethics theorizing and to illuminate promising pathways for future research.

Is Trump responsible for the January 6 insurrection? Are "white people" responsible for slavery? In Collective Responsibility, Leadership, and Attributionism: Responsibility beyond our Control, Eugene Schlossberger expands, updates, and argues for the attributionist account of moral responsibility and agency and applies it to several pressing contemporary concerns: leaders' responsibility for the acts of their followers (and ordinary persons' responsibility for their influence on others), collective responsibility, addiction, and responsibility for what we would have done. Moral agents are continuing worldviews in operation who are ultimately responsible for their worldviews and occasion-responsible for acts, events, and circumstances that occasion a judgment of responsibility. Agents can be responsible for many things beyond their fingertips-such as the behavior of others that they enabled-that reveal something about their worldviews. The wide-ranging discussion addresses the responsibility of psychopaths; the nature of beliefs and desires; social convergence theory; twelve forms of subjectability, such as blame and owing an apology; queerness and moral internalism; the beneficiary pays principle; and much more. The result is a comprehensive picture of agency and responsibility.

It is commonplace to say that we are living in troubled times. Liberal democracy is in crisis. Academic freedom is seriously constrained. The media offers less insight and analysis than could be expected given the proliferation of communication tools. Based on decades of research into the social and ideological functioning of discourse and with a focus on politics, universities, and the media, Jef Verschueren offers an analysis of current practices, asks whether we are all complicit, and makes suggestions for what we can do. Central to this book is the notion of derailed reflexivity, referring to the observation that politics, institutions, and news reporting tend to be excessively aimed at public opinion, impression management, and clicks, to the detriment of policies addressing social justice issues, high-quality service, and media content. Highlighting that education is the cornerstone for democratic choices and ensures that we can critically assess media content, this book shows that shared responsibility can be a source of hope and that everyone has the power to intervene. Complicity in Discourse and Practice is a call to action for readers and a plea for actively minding the ecology of the public sphere.

* Goes beyond encouraging cultural competence or celebrating diversity, to practical tools to bolster these two cornerstones to organizational success * Presents the easy-to-follow 'Get Along, Get It Done, Get Ahead' model that both leaders and business students can understand and apply straight away * Completely revised and updated second edition that offers new concepts, case studies, and guidelines for today's workplace

Investigating the relationship between ethnic pride and prejudice in the divided community of Cyprus, this book focuses on the ethnic stereotypes that Greek and Turkish Cypriot secondary school students develop of each other and other ethnic groups in Cyprus.

In spite of the day-to-day relevance of business communication, it remains underrepresented in standard handbooks and textbooks on applied linguistics. The present volume introduces readers to a wide variety of linguistic studies of business communication, ranging from traditional LSP approaches to contemporary discourse-based work, and from the micro-level of lexical choice to macro-level questions of language policy and culture.

*a completely introductory guide to the field of Semiotics, assuming no prior knowledge and written in accessible and engaging writing *each chapter ends with a summary, questions/discussion points for students, and further reading *Ideal for beginning students of semiotics at both u/g and p/g level , taught widely in linguistics, communication and cultural/media studies

Integrated Marketing Communication: Celebrity and the American Political Process uses an integrated marketing communication perspective to examine the brand of the celebrity as it is brought into the American political system, primarily in the form of celebrity endorsements and branding, as candidates, causes, and movements use celebrities as a strategy to reach voters. Jennifer Brubaker posits that while the relationship between celebrities and political issues is hardly new, it has evolved into a significant connection-in the past, it was a novelty to see a politically active celebrity; today, it's becoming an expectation related to fame. Using integrated marketing communication and persuasion theory, Brubaker argues that establishing candidates' brand identity is a critical factor in determining whether they win or lose an election, and celebrity-politics relationships are a central tool in building a candidates' brand identity. Scholars of political science, communication, marketing, and history will find this book particularly useful.

Offers an interdisciplinary approach to the areas of psychoanalysis and rhetoric, that have rarely been discussed together within the psychoanalytic literature. The author teams brings together the expertise of a rhetoric professor and a professional psychoanalyst to offer reciprocal perspectives. Written in a practical, accessible style for real-world application of rhetorical ideas to psychoanalytic practice. Will appeal to psychoanalysts as well as academics and researchers in a broad range of fields.

Focusing on the needs and experiences of underrepresented students in the US, this text explores how pre-college outreach programs can effectively support the development of students' writing skills in preparation for the transition from high school to college. Synthesizing data from a longitudinal study focusing on multilingual, low-income, and first-generation students, this volume provides in-depth exploration of the strategies and resources used in a pre-college literacy program in the US. Grounded in an expansive, qualitative study, chapters reveal how outreach practices can encourage student-led research, writing, confidence, and collaboration. More broadly, programs are shown to help tackle issues of inequality, increase college readiness, and reduce difficulties with writing which can restrict minority students' access to higher education and their longer-term college attainment. This text will benefit researchers, academics, and educators with an interest in English and literacy studies, multicultural education, and pre-college writing instruction. Those interested in bilingualism, translingualism, writing studies, English as a second language (ESL), and applied linguistics will also benefit from the volume.