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Books > Business & Economics > Business & management > Sales & marketing > General

Consumer Tribes in Tourism - Contemporary Perspectives on Special-Interest Tourism (Hardcover, 1st ed. 2021): Christof Pforr,... Consumer Tribes in Tourism - Contemporary Perspectives on Special-Interest Tourism (Hardcover, 1st ed. 2021)
Christof Pforr, Ross Dowling, Michael Volgger
R4,037 Discovery Miles 40 370 Ships in 18 - 22 working days

This book adopts a collectivist perspective on special interest tourism consumption, bringing together research on 'special interest tourism' and 'niche tourism' as well as more recent research into the interdisciplinary applications of the sociological concept of neo-tribes. It promotes a shift in perspective away from special interest tourism understood as a sum of similarly motivated individuals, to a collective view of special interest tourists who share common characteristics (e.g., shared values, beliefs and mutual interests) and group structures. This approach provides a better understanding of groupings that are not unified by a common tourism motivation, but brought together by otherwise conditioned commonalities in actual behavior triggered by supply-side contexts (e.g., Airbnb). The book considers tourism micro-segments as consumer tribes (i.e., as symbolic communities) in which individuals are embedded and loosely bound together. As there is limited research on the collectivist perspective on special interest tourism consumption, in the first part the book's conceptual/theoretical discourse contributes to a better understanding of 'groupings' in tourism behavior but also collectives that are not unified by a common tourism motivation. Presenting international examples, the book explores in Part 2 the group culture of a range of tourist tribes by describing emerging tourism micro-segments, identifying shared identities, and analyzing their collective mechanisms.

Marketing to the Poor - Creating Value (Hardcover): Ramendra Singh, Tahir A Wani Marketing to the Poor - Creating Value (Hardcover)
Ramendra Singh, Tahir A Wani
R3,783 Discovery Miles 37 830 Ships in 10 - 15 working days

1. This uniquely caters to distinctive marketing concepts and theories pertaining to Bottom of Pyramid (BoP) instead of identifying just the selling propositions and aspects related to marketing to the poor. 2. Will be of interest to students and researchers of marketing, business administration, rural management, marketing management, rural marketing, economics, and development studies in the UK and USA.

Marketing to the Poor - Creating Value (Paperback): Ramendra Singh, Tahir A Wani Marketing to the Poor - Creating Value (Paperback)
Ramendra Singh, Tahir A Wani
R1,232 Discovery Miles 12 320 Ships in 10 - 15 working days

1. This uniquely caters to distinctive marketing concepts and theories pertaining to Bottom of Pyramid (BoP) instead of identifying just the selling propositions and aspects related to marketing to the poor. 2. Will be of interest to students and researchers of marketing, business administration, rural management, marketing management, rural marketing, economics, and development studies in the UK and USA.

Trust and Digital Business - Theory and Practice (Hardcover): Joanna Paliszkiewicz, Kuanchin Chen, Markus Launer Trust and Digital Business - Theory and Practice (Hardcover)
Joanna Paliszkiewicz, Kuanchin Chen, Markus Launer
R3,801 Discovery Miles 38 010 Ships in 10 - 15 working days

Trust and Digital Business: Theory and Practice brings together the theory and practice of trust and digital business. The book offers a look at the current state, including a comprehensive overview of both research and practical applications of trust in business. Readers will gain from this book in the following areas: knowledge across disciplines on trust in business, theoretical underpinnings of trust and how it sustains itself through digital dissemination, and empirically validated practice regarding trust and its related concepts. The international team of authors from seven countries (Finland, Germany, Italy, Malaysia, Poland, Turkey, and the U.S.) ensures the diversity and quality of the content. The intended audiences of this book are professionals, scholars, and students.

Organizational Change, Leadership and Ethics - Leading Organizations Towards Sustainability (Hardcover, 2nd edition): Rune... Organizational Change, Leadership and Ethics - Leading Organizations Towards Sustainability (Hardcover, 2nd edition)
Rune Todnem By, Bernard Burnes, Mark Hughes
R3,785 Discovery Miles 37 850 Ships in 10 - 15 working days

Organizations and societies are facing extreme challenges that require action (IPCC, 2021). The UN's sustainability goals, demographic change, and the green shift are knocking on the door, while traditional education, and ways of leading and managing this development, often fail to keep up. Organizational Change, Leadership and Ethics challenges leadership orthodoxy, assumptions, and myths currently preventing the further development of theory and practice. It encourages intelligent disobedience in support of greater leadership capabilities and capacity in organisations and societies. As such, the book is written for everyone who wants to be MAD - to Make A Difference - students, scholars, and practitioners alike.

Selling Through Your Heart - Empowering You To Build Relationships For Financial Freedom (Hardcover): Shirlene Reeves Selling Through Your Heart - Empowering You To Build Relationships For Financial Freedom (Hardcover)
Shirlene Reeves; Edited by Tyler Tichelaar; Designed by Nicole Gabriel
R671 Discovery Miles 6 710 Ships in 10 - 15 working days
Lean Selling - Slash Your Sales Cycle and Drive Profitable, Predictable Revenue Growth by Giving Buyers What They Really Want... Lean Selling - Slash Your Sales Cycle and Drive Profitable, Predictable Revenue Growth by Giving Buyers What They Really Want (Hardcover)
Robert J Pryor
R740 Discovery Miles 7 400 Ships in 10 - 15 working days
Brand Naming - The Complete Guide to Creating a Name for Your Company, Product, or Service (Paperback): Rob Meyerson Brand Naming - The Complete Guide to Creating a Name for Your Company, Product, or Service (Paperback)
Rob Meyerson
R683 Discovery Miles 6 830 Ships in 18 - 22 working days

You don't have a brand-whether it's for a company or a product-until you have a name. The name is one of the first, longest lasting, and most important decisions in defining the identity of a company, product, or service. But set against a tidal wave of trademark applications, mortifying mistranslations, and disappearing dot-com availability, you won't find a good name by dumping out Scrabble tiles. Brand Naming details best-practice methodologies, tactics, and advice from the world of professional naming. You'll learn: What makes a good (and bad) name The step-by-step process professional namers use How to generate hundreds of name ideas The secrets of whittling the list down to a finalist The most complete and detailed book about naming your brand, Brand Naming also includes insider anecdotes, tired trends, brand origin stories, and busted myths. Whether you need a great name for a new company or product or just want to learn the secrets of professional word nerds, put down the thesaurus-not to mention Scrabble-and pick up Brand Naming.

Principles of Marketology, Volume 2 - Practice (Hardcover, 1st ed. 2017): Hashem Aghazadeh Principles of Marketology, Volume 2 - Practice (Hardcover, 1st ed. 2017)
Hashem Aghazadeh
R1,557 Discovery Miles 15 570 Ships in 18 - 22 working days

Principles of Marketology, Volume 2 focuses on the practical aspect and demonstrates the applications of marketology referring to market orientation, internal marketing, business, market and competitive analysis concepts and techniques. Then the modern marketology and its developments in the future are discussed. At the of this volume as the appendix, a handbook of marketology is presented in which a practical manual including simple and summarized descriptions of different needed parts and worksheets for executing marketology in an organization is depicted.

How to sell with NLP - The Powerful Way to Guarantee Your Sales Success (Paperback): Pat Hutchinson How to sell with NLP - The Powerful Way to Guarantee Your Sales Success (Paperback)
Pat Hutchinson
R423 Discovery Miles 4 230 Ships in 10 - 15 working days

Learn the powerful techniques of NLP to enhance your influence and gain the competitive edge in any sales pitch. This practical guide to using NLP in sales includes real life examples to illustrate techniques that have amazed sales people with many years experience. It also contains easy to follow exercises and tips to practice in real situations. This book will enable you to use powerful NLP techniques to increase sales, develop trust & rapport, handle any challenge and close a sale elegantly and effectively. Focusing on the sales person as facilitator, this book will also reveal the six areas of limitation that sales people place on themselves, their prospects and their products and give readers the tools to remove them. It will enable readers to read and utilise a prospect's buying and decision making patterns and provide a set of NLP tools to achieve win/win outcomes for the sales person and their prospects.

Frontiers of Real Estate Science in Japan (Hardcover, 1st ed. 2021): Yasushi Asami, Yoshiro Higano, Hideo Fukui Frontiers of Real Estate Science in Japan (Hardcover, 1st ed. 2021)
Yasushi Asami, Yoshiro Higano, Hideo Fukui
R1,563 Discovery Miles 15 630 Ships in 18 - 22 working days

This open access book presents recent research and hot topics in the field of real estate science in Japan. It features carefully selected English translations of peer-reviewed papers and excellent articles published in the Japanese Journal of Real Estate Sciences, as well as papers presented at the Japan Association of Real Estate Sciences (JARES) annual conference. The topics covered include market analyses of vacant houses, policies for reuse of vacant houses, property tax policy, issues of land for which the owners are unknown, disaster and real estate values, the siting optimization plan and its influence on real estate, big data and ICT technology for the real estate business, and public real estate management.Real estate science in Japan has developed in step with international research in the fields of law and economics, regional science, civil engineering, environmental science, architectonics, and related areas. At the same time, it has evolved into a unique discipline that focuses on policy-oriented practical science with arguments for the reform of outdated laws, regulations, and traditional customs. Asian countries are currently growing rapidly and are catching up with developing countries. The lessons learned and know-how accumulated by JARES is helpful for practitioners and policymakers not only in Japan, but also in other Asian countries.

Toxic Cultures at Work - The Eight Drivers of a Toxic Culture and a Process for Change (Paperback): James Cannon Toxic Cultures at Work - The Eight Drivers of a Toxic Culture and a Process for Change (Paperback)
James Cannon
R1,585 Discovery Miles 15 850 Ships in 10 - 15 working days

* As opposed to overly theoretical or sensationalistic books in the marketplace, presents a holistic approach to understanding and remedying toxic culture * Offers a unique framework of 8 drivers of toxic culture, going beyond the usual explanations that are restricted to individuals' personality * Suggests what and how to change within a toxic organisational culture, and includes practical tools for immediate use such as questionnaires, checklists, and key takeaways

Sustainability and Small and Medium-sized Enterprises - Lessons from Mixed Methods Research (Paperback): Aharon Factor, John... Sustainability and Small and Medium-sized Enterprises - Lessons from Mixed Methods Research (Paperback)
Aharon Factor, John Parm Ulhoi
R1,247 Discovery Miles 12 470 Ships in 10 - 15 working days

Industrialisation has brought great benefits to humankind but now, after 200 years of fossil fuel use, land clearance and pollution, the planet's boundaries are being stretched to their limits. Going beyond these confines would have severe consequences for humankind. To prevent this from happening, government, corporate and community initiatives must focus on reducing the environmental impact of approximately 400 million small and medium-sized enterprises (SMEs), given that they produce approximately 70% of the world's pollution, 60% of carbon emissions and have a significant impact on land. To date, research shows that SMEs have been environmental laggards and more needs to be understood to improve sustainability in the SME sector. Broadening the researcher's methodological focus, beyond traditional singular approaches, improves knowledge generation and better informs policy and practice. This book paves the way by showing the reader that a mixed method research design is able to provide a deep, diverse and holistic understanding of sustainability and SMEs. Importantly, the book also provides an in-depth mapping of mixed method sustainability and SME research at a regional level. As this book is about environmental sustainability framed in a business context, it will be of interest to researchers, academics, students and those in industry who are enquiring about the environmental sustainability of SMEs.

Understanding Social Media and Entrepreneurship - The Business of Hashtags, Likes, Tweets and Stories (Hardcover, 1st ed.... Understanding Social Media and Entrepreneurship - The Business of Hashtags, Likes, Tweets and Stories (Hardcover, 1st ed. 2020)
Leon Schjoedt, Malin E. Brannback, Alan L. Carsrud
R3,802 Discovery Miles 38 020 Ships in 18 - 22 working days

Social media offers an opportunity for people to enlarge their exposure to information; information about important changes and trends in technology, markets, government policies, or society in general that can facilitate entrepreneurship, business development, and more. Despite the widespread cultural and social effects of social media in the way people communicate and interact, little research has addressed the role of social media in entrepreneurship. This book fills this gap by exploring the influence and consequences social media has on entrepreneurship at the individual level, group level, venture (firm) level and societal level. Specific social media platforms (e.g., Facebook, Twitter, Instagram, etc.) will be explored as well as topics such as gender, education and socioemotional wealth.

Marketing. The Bottom Line - Moving marketing from a perceived cost centre into a strategic driver of profit (Hardcover):... Marketing. The Bottom Line - Moving marketing from a perceived cost centre into a strategic driver of profit (Hardcover)
Richard Hadler
R580 Discovery Miles 5 800 Ships in 10 - 15 working days
Lubricant Marketing, Selling, and Key Account Management (Hardcover): R. David Whitby Lubricant Marketing, Selling, and Key Account Management (Hardcover)
R. David Whitby
R4,661 Discovery Miles 46 610 Ships in 10 - 15 working days

The global lubricants market exceeds $110 billion, with strong future-estimated annual growth projections. While much has been written about the technical aspects of lubricant development, Lubricant Marketing, Selling, and Key Account Management fills a need for a comprehensive guide on the important commercial aspects of the business, offering unique and valuable insights from a veteran of the industry. It answers questions and offers insights on how to effectively market and sell all types of lubricants, including automotive, industrial, mining, marine, agricultural and aerospace, among others. Covers how and why people and companies buy lubricants. Instructs readers how to research and analyze markets and use the results to plan marketing and sales campaigns and activities. Details how to identify specific target market segments and sell to key lubricant accounts. Discusses how to forecast future demand for lubricants in all types of global markets. This practical book is written for technical and non-technical readers involved in the sale and management of lubricant products and offers hands-on guidance for how to successfully navigate and grow your profitability in this vitally important product sector.

The Enlightened Shareholder Value Principle and Corporate Social Responsibility - A theoretical and qualitative analysis... The Enlightened Shareholder Value Principle and Corporate Social Responsibility - A theoretical and qualitative analysis (Paperback)
Taskin Iqbal
R1,242 Discovery Miles 12 420 Ships in 10 - 15 working days

The Enlightened Shareholder Value principle and Corporate Social Responsibility are areas of increasing academic and research interest. However, discussions on the ESV principle in relation to CSR are very limited. This book provides a critical analysis of the impact of the concept of ESV, embedded in the Companies Act 2006, on CSR and explores the scope for reform. Along with analysing existing empirical research, it presents the findings of an empirical study conducted to determine whether the concept of ESV is capable of promoting or assisting CSR. The book also examines whether implementing an ESV approach has had any impact on the CSR practices of multinational corporations that originate in the UK and operate in developing nations, as in order to assess whether the ESV principle links to CSR both its domestic and international impact need to be considered. This analysis was undertaken through the lens of a case study on the ready-made garment industry in Bangladesh, with some focus on the Rana Plaza factory disaster. This study also assists in demonstrating the changes that need to be made to improve the current situation. Lastly, the book addresses the need for reform in the area and provides possible suggestions for reform. This interdisciplinary book will be of great interest to students and scholars of corporate law, corporate governance and business studies in general as well as policymakers, NGOs and government departments in many countries around the world working in the fields of CSR, sustainability and global supply chains.

The International Brand Valuation Manual - A complete overview and analysis of brand valuation techniques, methodologies and... The International Brand Valuation Manual - A complete overview and analysis of brand valuation techniques, methodologies and applications (Hardcover)
Gabriela Salinas
R1,374 Discovery Miles 13 740 Ships in 10 - 15 working days

"The International Brand Valuation Manual" is a detailed and extensive review of the main brand valuation models. The book reveals the state of the art in the field of brand valuation and coherently relates major trends in the theory and practice of brand valuation. This "one-stop" source is for valuation professionals as well as financial and marketing specialists who need to have an understanding of the principal valuation methods. Salinas also analyses the respective efficacy, advantages, disadvantages, and prospects for the future for each method.

The book:

- Provides a thorough overview of all the tools available for the brand valuation practitioner.

- Offers an informed view on which methodologies are most suitable for different types of applications, and explains why.

- Acts as an all-in-one source of reference for specialists who advise clients on which methodology to employ, or who are considering adopting one themselves.

- Features case studies and examples from Guinness, PwC, Rolls-Royce, Santander, Shell, Telefonica, Unilever, BMW, Hanson Trust, Cadbury-Schweppes, Kellogg, Coco-Cola, Mercedes, Rolex, among others.

Gabriella Salinas is the Global Brand Manager at Deloitte Touche Tohmatsu, Madrid, Spain.

Open Tourism - Open Innovation, Crowdsourcing and Co-Creation Challenging the Tourism Industry (Hardcover, 1st ed. 2016): Roman... Open Tourism - Open Innovation, Crowdsourcing and Co-Creation Challenging the Tourism Industry (Hardcover, 1st ed. 2016)
Roman Egger, Igor Gula, Dominik Walcher
R5,556 Discovery Miles 55 560 Ships in 10 - 15 working days

This book examines the concepts of open innovation, crowdsourcing and co-creation from a holistic point of view and analyzes them considering their suitability to the tourism industry. Methods, theories and models are discussed and examined regarding their practical applicability in tourism. The book illustrates the theoretical mechanisms and principles of Open Innovation, Crowdsourcing and Co-creation with case studies and best practices examples. In addition to the scientific target group, the book is a useful resource for managers of the entire tourism industry. First, the book presents the theoretical fundamentals and concepts in 11 specific chapters. This basis is then enriched by three parts with case studies, focusing on information, creation and provision respectively. Finally in a concluding part the editors sum up the book and give an outlook on the implications, learnings and future perspectives of open innovation, crowdsourcing and collaborative consumption in the tourism industry.

Working in America - Continuity, Conflict, and Change in a New Economic Era (Hardcover, 5th edition): Amy Wharton Working in America - Continuity, Conflict, and Change in a New Economic Era (Hardcover, 5th edition)
Amy Wharton
R3,784 Discovery Miles 37 840 Ships in 10 - 15 working days

This leading, comprehensive text for courses on the sociology of work covers many vital new topics since the last edition (2015), just as it continues to offer foundational writings and discusses different types of jobs, inequality and intersectionality, work and family, and more. New to this edition: * The gig economy and new digital platforms and their effects on how work is organized. * Precarious work and precarious workers, changes that reflect fundamental changes in employment relationships, increased job insecurity, and how people think about their jobs. * The new retail, from customer interactions to a world where consumption is driven by data science. * The latest research on call centers as the archetypal 21st-century workplace, illustrating many important issues about interactive work, transnational workplaces, gender, etc. * The post-pandemic workplace, including essential workers and frontline workers, healthcare work and care workers; job flexibility, and implications for gender, work, and family.

Working in America - Continuity, Conflict, and Change in a New Economic Era (Paperback, 5th edition): Amy Wharton Working in America - Continuity, Conflict, and Change in a New Economic Era (Paperback, 5th edition)
Amy Wharton
R2,287 Discovery Miles 22 870 Ships in 10 - 15 working days

This leading, comprehensive text for courses on the sociology of work covers many vital new topics since the last edition (2015), just as it continues to offer foundational writings and discusses different types of jobs, inequality and intersectionality, work and family, and more. New to this edition: * The gig economy and new digital platforms and their effects on how work is organized. * Precarious work and precarious workers, changes that reflect fundamental changes in employment relationships, increased job insecurity, and how people think about their jobs. * The new retail, from customer interactions to a world where consumption is driven by data science. * The latest research on call centers as the archetypal 21st-century workplace, illustrating many important issues about interactive work, transnational workplaces, gender, etc. * The post-pandemic workplace, including essential workers and frontline workers, healthcare work and care workers; job flexibility, and implications for gender, work, and family.

Values and Ethics of Industrial-Organizational Psychology (Paperback, 3rd edition): Joel Lefkowitz Values and Ethics of Industrial-Organizational Psychology (Paperback, 3rd edition)
Joel Lefkowitz
R2,395 Discovery Miles 23 950 Ships in 10 - 15 working days

This foundational text was one of the first books to integrate work from moral philosophy, developmental/moral psychology, applied psychology, political and social economy, and political science, as well as business scholarship. The 3rd edition utilizes ideas from the first two to provide readers with a practical model for ethical decision making and includes examples from I-O research and practice, as well as current business events. The book incorporates diverse perspectives into a "framework for taking moral action" based on learning points from each chapter. Examples and references have been updated throughout, and sections on moral psychology, economic justice, the "replicability crisis," and open science have been expanded and the "radical behavioral challenge" to ethical decision-making is critiqued. In fifteen clearly structured and theory-based chapters, the author also presents a variety of ethical incidents reported by practicing I-O psychologists. This is the ideal resource for Ethics and I-O courses at the graduate and doctoral level. Academics in Organizational Behavior and Human Resource Management will also benefit from this book, as well as anyone interested in Ethics in Psychology and Business.

Values and Ethics of Industrial-Organizational Psychology (Hardcover, 3rd edition): Joel Lefkowitz Values and Ethics of Industrial-Organizational Psychology (Hardcover, 3rd edition)
Joel Lefkowitz
R3,806 Discovery Miles 38 060 Ships in 10 - 15 working days

This foundational text was one of the first books to integrate work from moral philosophy, developmental/moral psychology, applied psychology, political and social economy, and political science, as well as business scholarship. The 3rd edition utilizes ideas from the first two to provide readers with a practical model for ethical decision making and includes examples from I-O research and practice, as well as current business events. The book incorporates diverse perspectives into a "framework for taking moral action" based on learning points from each chapter. Examples and references have been updated throughout, and sections on moral psychology, economic justice, the "replicability crisis," and open science have been expanded and the "radical behavioral challenge" to ethical decision-making is critiqued. In fifteen clearly structured and theory-based chapters, the author also presents a variety of ethical incidents reported by practicing I-O psychologists. This is the ideal resource for Ethics and I-O courses at the graduate and doctoral level. Academics in Organizational Behavior and Human Resource Management will also benefit from this book, as well as anyone interested in Ethics in Psychology and Business.

Sustainable Marketing - A Holistic Approach (Hardcover): Mark Peterson Sustainable Marketing - A Holistic Approach (Hardcover)
Mark Peterson
R5,286 Discovery Miles 52 860 Ships in 10 - 15 working days

Building on the idea that holistic marketing strategies allow firms to assess risk and realise opportunities, this book draws on new research and industry examples to help you recognize effective sustainability practices that benefit companies, stakeholders and society. With an issue-based approach that dissects the interplay between marketing and society, the author encourages readers to critically engage with the changing nature of markets; how companies can adapt to sustainability guidelines and environmental threats while still remaining profitable in today's global market. Using a range of examples including Costco, Juul, Facebook, Patagonia and Bitcoin, Peterson highlights the importance of social issues facing businesses today such as poverty alleviation, the drive towards more 'green' living, corporate social responsibility within firms and political pressures such as emissions guidelines and reducing the global carbon footprint. The Mavericks Who Made It feature also highlights key entrepreneurs throughout history, their key successes and their impact on sustainable marketing.

COVID-19, Technology and Marketing - Moving Forward and the New Normal (Hardcover, 1st ed. 2021): Vanessa Ratten, Park Thaichon COVID-19, Technology and Marketing - Moving Forward and the New Normal (Hardcover, 1st ed. 2021)
Vanessa Ratten, Park Thaichon
R4,622 Discovery Miles 46 220 Ships in 10 - 15 working days

This book addresses how Covid-19 has damaged businesses and how businesses can adapt to the new normal. In doing so, the book contributes to theories associated with the marketing management, by assessing opportunities and challenges associated with the implementation of technology and marketing management during and post Covid-19. Although there is increasing research in consumer or business management acceptance of new technologies and digital marketing, the impact of these on marketing management during the Covid-19 are not adequately investigated, leading to overstated hypothetical predictions of its future potential. Chapters in the book therefore focus on new economic models such as sharing economy and business structures such as omnichannel, where advancements have enabled firms to build a one-on-one relationship with customers by collecting, storing, aggregating and analysing customer information across various touchpoints. Contributions in the book also focus on new technologies such as blockchain, automation solution, information technology management, and customer relationship management (CRM) in highlighting connections between these new technologies and marketing management. The book will be useful for anyone aiming to gain a better understanding of the current and future technologies that may play a role or have a robust impact on marketing management during Covid-19.

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