The Universal Service Desk (USD) - Implementing, controlling and improving service delivery defines what a USD is, why it is valuable to an organisation and how to build and implement one. It also discusses the evolution of the USD as part of integrated workplace management. Understand the essentials of any USD - buy this book today!

A complete six-year primary computing course that takes a real-life, project-based approach to teaching young learners the vital computing skills they will need for the digital world. Each unit builds a series of skills towards the creation of a final project, with topics ranging from designing your own robot to programming simple games and designing and creating web pages. Within each stage, key concepts are covered to give learners not only the skills they need to use technology effectively, but also the knowledge in how to do so creatively, safely and collaboratively: A* Understand how modern technology works A* Use a wide range of computer hardware and software for analytical and creative tasks A* Use the internet safely, respectfully, and selectively A* Write computer programs and develop computational thinking

Written for the OCR GCSE Computer Science updated specification (J277) for first teaching from 2020. This print student book has been updated and reordered and uses an exciting and engaging approach to help students build their knowledge and master underlying computing principles and concepts. Designed to develop computational thinking, programming and problem-solving skills, this resource includes challenges and real-life examples that demonstrate how computer science relates to everyday life with practice questions. Our new reflection feature will help students to reflect on their progress and see where they could improve. Answers can be found in the teacher's resource.

We are working with Cambridge International to gain endorsement for this forthcoming series. Deliver an exciting computing course for ages 11-14, building on students' existing computing skills and experience whilst demonstrating new concepts, with practice opportunities to ensure progression. - Recap and activate students' prior knowledge with 'Do you remember?' panels and introduce more advanced skills with 'Challenge yourself!' tasks. - Allow students to demonstrate their knowledge creatively with engaging end of unit projects that apply skills and concepts in a range of different contexts. - Develop computational thinking with an emphasis on broadening understanding throughout the activities. - Provide clear guidance on e-safety with a strong focus throughout. Contents Introduction 1 TeenTech: Network structure and security 2 It's all in the planning: Pseudocode and algorithms 3 Let's talk technology: What's going on inside 4 Testing conditions: Developing games 5 Click and collect: Data collection and validation 6 Iterating through a solution: software design and development Glossary Index

Consolidate coding skills and knowledge with engaging practice books for ages 7-11 containing easy-to-follow activities and projects, supported by accompanying teacher's notes. - Save time with 12 step-by-step activities per book across a range of applications, covering key requirements of the computing curriculum. - Embed and practice coding skills with creative activities and manageable pupil led projects suitable for use as standalone practice books, or to consolidate knowledge from Switched on Computing. - Stretch and challenge more able pupils with open ended activities - Teach lessons of the highest quality whatever your expertise with comprehensive teacher's notes. Book 4 for ages 10-11 covers MakeCode, App Inventor and Python.

Absolute clarity is the aim with a new generation of revision guide for the 2020s. This guide has been expertly compiled and edited by successful former teachers of Computer Science, highly experienced examiners and a good dollop of scientific research into what makes revision most effective. Past examinations questions are essential to good preparation, improving understanding and confidence. This guide has combined revision with tips and more practice questions than you could shake a stick at. All the essential ingredients for getting a grade you can be really proud of. Each specification topic has been referenced and distilled into the key points to make in an examination for top marks. Questions on all topics assessing knowledge, application and analysis are all specifically and carefully devised throughout this book.

DESIGN, BUILD AND SHARE YOUR OWN APPS - NO EXPERIENCE NECESSARY! Design, build and share your own apps with the official guide from MIT App Inventor. Follow simple step-by-step instructions for six different projects using MIT's free App Inventor website, and you can make a maze game, a translation game and even a personalized chat app! Use what you've learned to come up with your own ideas, then download your new apps to a phone or table, and share them with friends! Along the way, you'll hear stories of young app inventors from all over the world, who are using MIT App Inventor to create amazing apps that solve real-life problems. Learn, invent and change the world!

This nonfiction book teaches students about the fascinating history of the Internet and social media, and provides helpful information on how to safely use social media and navigate the Internet. Developed by Timothy Rasinski and featuring TIME content, this high-interest book includes essential text features like an index, captions, glossary, and table of contents. The intriguing sidebars, detailed images, and in-depth Reader's Guide require students to connect back to the text and encourage multiple readings. The Think Link and Dig Deeper! sections develop students' higher-order thinking skills. The Check It Out! section includes suggested books, videos, and websites for further reading. Aligned with state standards, this title features complex and rigorous content appropriate for students preparing for college and career readiness.

Illustrated practise and revision Over 500 marks worth of examination style questions. Answers provided for all questions within the book. Illustrated topics to improve memory and recall. Specification references for every topic. Examination tips and techniques. Free Python solutions pack. Absolute clarity is the aim with a new generation of revision guide for the 2020s. This guide has been expertly compiled and edited by successful former teachers of Computer Science, highly experienced examiners and a good dollop of scientific research into what makes revision most effective. Past examinations questions are essential to good preparation, improving understanding and confidence. This guide has combined revision with tips and more practice questions than you could shake a stick at. All the essential ingredients for getting a grade you can be really proud of. Each specification topic has been referenced and distilled into the key points to make in an examination for top marks. Questions on all topics assessing knowledge, application and analysis are all specifically and carefully devised throughout this book.

Written specifically for Pearson Edexcel International GCSE 9-1 in Computer Science Student Book with 3-year access to digital ActiveBook (eBook) Developed for international students Fully matched to the latest Pearson Edexcel specification Designed to supply students with the best preparation possible for the examination Online Teacher Resource Pack also available, providing further planning, teaching and assessment support Written by a highly experienced author team, Pearson Edexcel International GCSE (9-1) Computer Science Student Book provides comprehensive coverage of the latest Pearson Edexcel specification. The Student Book has been developed with progression, international relevance and support at its core. With differentiated exercises, exam practice, a glossary of key terminology and signposted transferable skills throughout, this resource will ensure the best possible learner outcomes. Also reviewed by a language specialist to ensure the book is written in a clear and accessible style. Three-year access to the eBook is included.

The series was written to be aligned with CAPS. A possible work schedule has been included. Each topic start with an overview of what is taught, and the resources you need. There is advice on pave-setting to assist you in completing the work for the year on time. Advice on how to introduce concepts and scaffold learning is given for every topic. All the answers have been given to save you time doing the exercises yourself. Also included are a full-colour poster and CD filled with resources to assist you in your teaching and assessment.

Written by leading Computer Science teachers, this brand-new textbook will guide students through the updated OCR GCSE Computer Science specification topic by topic, and provide them with standalone recap and review sections, worked examples and clear explanations of complex topics. This Student Book: >> develops computational thinking skills in line with the new Practical Programming element of Component 02 >> provides differentiated material with the 'beyond the spec' feature >> includes standalone recap and review sections at the end of each chapter >> includes answers to the Knowledge Check questions to support independent learning >> provides definitions of technical terms, along with a glossary of words that will be needed for assessment. Looking for answers for the Student Book? They can be found at the back of the print textbook. You can now access a free set of practice questions on the Hodder Education website. Please note, these questions are not endorsed by OCR and have not been subject to any OCR quality assurance processes. George Rouse, Lorne Pearcey and Gavin Craddock are highly respected and widely published authors of resources.

This title is endorsed by Cambridge Assessment International Education to support the full syllabus for examination from 2023. Written by renowned expert authors, our updated resources enable the learner to effectively navigate through the content of the updated Cambridge IGCSE (TM) Information and Communication Technology syllabuses (0417/0983). - Develop skills when working with documents, databases and presentations: detailed step-by-step guidance demonstrates precisely how to perform a full range of software skills. - Build an understanding of theory: concepts are carefully explained and consolidated with a range of different activities. - Tackle spreadsheets and website authoring with confidence: challenging ideas are fully exemplified, with plenty of opportunity to practice using embedded Tasks. - Navigate the syllabus confidently: learning content is clearly mapped to the syllabus, with introductions to each topic outlining the learning objectives. - Consolidate skills and check understanding: activities and exam-style questions are embedded throughout the book, alongside key definitions of technical terms and a Glossary.

This title is endorsed by Cambridge Assessment International Education for learner support. Consolidate understanding of a full range of software functions with further practice questions and activities This Workbook provides additional support with practical exam-style questions for the Cambridge IGCSE (TM) Information and Communication Technology syllabus. - Refine software skills: includes a series of questions designed to test and develop concepts that underpin practical skills. - Develop understanding and build confidence: questions will aid preparation for all aspects of examinations. Answers are available in the Cambridge IGCSE Information and Communication Technology Teacher's Guide with Boost Subscription.

Exam board: SQA Level: Higher Subject: Computing Science First teaching: September 2018 First exam: Summer 2019 Practice makes permanent. Feel confident and prepared for the SQA Higher Computing Science exam with this two-in-one book, containing practice questions for every topic, plus two full practice papers - all written by an experienced marker. - Choose which topics you want to revise: A simple grid enables you to pick particular areas of the course that you want to answer questions on, with solutions provided at the back of the book - Remember more in your exam: Repeated and extended practice will give you a secure knowledge of the key areas of the course (software design and development; computer systems; database design and development; web design and development) Familiarise yourself with the exam paper: Both practice papers mirror the language and layout of the real SQA papers; complete them in timed, exam-style conditions to increase your confidence before the exams - Find out how to achieve a better grade: Answers to the practice papers have commentaries for each question, with tips on writing successful answers and avoiding common mistakes Fully up to date with SQA's requirements The questions, mark schemes and guidance in this practice book match the requirements of the revised SQA Higher Computing Science specification for examination from 2019 onwards.

The Kagiso readers series is an illustrated graded reading scheme for the foundation phase, which presents a range of situations and contexts authentically and realistically. These readers will enable learners to develop literacy skills incrementally and with confidence to motivate them to read further. Reading is integrated with other aspects of language, thus developing listening, speaking, writing, thinking and reasoning skills, as well as language structure and usage. Available in the following languages: English, Afrikaans, Siswati, Sesotho, Xitsonga, Tshivenda, IsiZulu, IsiXhosa, Setswana, Sepedi, IsiNdebele.

Future coders will love the mix of non-fiction and activities in this educational book full of BIG ideas. Fun games and puzzles teach boys and girls about code, programming, loops, conditionals, spotting patterns and solving problems. Start a lifelong passion for STEM subjects.

Exam board: WJEC Level: GCSE Subject: Computer Science First teaching: September 2017 First exams: Summer 2019 Strengthen your students' understanding and upgrade their confidence with My Revision Notes: WJEC Eduqas GCSE (9-1) Computer Science. Written by leading Computer Science experts this is the only revision guide aimed specifically at helping students prepare for the WJEC or Eduqas exam - a new title in the top-selling revision guide series, loved by students and recommended by teachers. * Let students take control of their revision - plan and focus on the areas where they need to improve their knowledge and understanding with advice and summaries from the experts. * Help them achieve their potential - exam tips on computer science terms and concepts highlighted throughout the book * Improve their exam skills - a range of exam practice questions and 'test yourself questions' with answers at the back of the book.

Integrating Computer Science Across the Core is a guide to systematizing computer science and computational thinking practices in your school. While most books explain how to teach computer science as a stand-alone discipline, this innovative approach will help you leverage your existing curriculum to deepen and expand students' learning experiences in all content areas. Effective, equitable, and sustainable, this blueprint provides principals, curriculum directors, directors of technology, and other members of your school or district leadership team with suggested organizational structures, tips for professional learning, and key resources like planning instruments.