Both Eric Schmidt and Jonathan Rosenberg came to Google as seasoned Silicon Valley business executives, but over the course of a decade they came to see the wisdom in Coach John Wooden's observation that 'it's what you learn after you know it all that counts'. As they helped grow Google from a young start-up to a global icon, they relearned everything they knew about management. How Google Works is the sum of those experiences distilled into a fun, easy-to-read primer on corporate culture, strategy, talent, decision-making, communication, innovation, and dealing with disruption.The authors explain how the confluence of three seismic changes - the internet, mobile, and cloud computing - has shifted the balance of power from companies to consumers. The companies that will thrive in this ever-changing landscape will be the ones that create superior products and attract a new breed of multifaceted employees whom the authors dub 'smart creatives'. The management maxims ('Consensus requires dissension', 'Exile knaves but fight for divas', 'Think 10X, not 10%') are illustrated with previously unreported anecdotes from Google's corporate history.' Back in 2010, Eric and I created an internal class for Google managers,' says Rosenberg. 'The class slides all read 'Google confidential' until an employee suggested we uphold the spirit of openness and share them with the world. This book codifies the recipe for our secret sauce: how Google innovates and how it empowers employees to succeed.'

There are many advantages to incorporating digital services in business, including improved data management, higher transparency, personalized customer service, and cost reduction. Innovation is a key driver to how digital services are formed, developed, delivered, and used by consumers, employees, and employers. The largest differentiator comes from having a digitally empowered workforce. Companies increasingly need digital workers to establish greater digital skills to bear on every activity. Business leaders especially need to steer digital priorities, drive innovation, and develop digital platforms. Leadership, Management, and Adoption Techniques for Digital Service Innovation is an essential reference source that discusses the adoption of digital services in multiple industries and presents digital technologies to address and further advance innovation to drive successful solutions. Featuring research on topics such as cloud computing, digital business, and value creation, this book is ideally designed for managers, leaders, executives, directors, IT consultants, academicians, researchers, industry professionals, students, and practitioners.

Working Backwards is an insider's breakdown of Amazon's approach to culture, leadership, and best practices from two long-time, top-level Amazon executives.

Colin started at Amazon in 1998; Bill joined in 1999. In Working Backwards, these two long-serving Amazon executives reveal and codify the principles and practices that drive the success of one of the most extraordinary companies the world has ever known. With twenty-seven years of Amazon experience between them, much of it in the early aughts—a period of unmatched innovation that brought products and services including Kindle, Amazon Prime, Amazon Studios, and Amazon Web Services to life—Bryar and Carr offer unprecedented access to the Amazon way as it was refined, articulated, and proven to be repeatable, scalable, and adaptable.

With keen analysis and practical steps for applying it at your own company—no matter the size—the authors illuminate how Amazon’s fourteen leadership principles inform decision-making at all levels and reveal how the company’s culture has been defined by four characteristics: customer obsession, long-term thinking, eagerness to invent, and operational excellence. Bryar and Carr explain the set of ground-level practices that ensure these are translated into action and flow through all aspects of the business.

Working Backwards is a practical guidebook and a corporate narrative, filled with the authors’ in-the-room recollections of what “Being Amazonian” is like and how it has affected their personal and professional lives. They demonstrate that success on Amazon’s scale is not achieved by the genius of any single leader, but rather through commitment to and execution of a set of well-defined, rigorously-executed principles and practices—shared here for the very first time.

This book reflects on the role of social media in the past two decades in Southeast Asia. It traces the emergence of social media discourse in Southeast Asia, and its potential as a "liberation technology" in both democratizing and authoritarian states. It explains the growing decline in internet freedom and increasingly repressive and manipulative use of social media tools by governments, and argues that social media is now an essential platform for control. The contributors detail the increasing role of "disinformation" and "fake news" production in Southeast Asia, and how national governments are creating laws which attempt to address this trend, but which often exacerbate the situation of state control. From Grassroots Activism to Disinformation explores three main questions: How did social media begin as a vibrant space for grassroots activism to becoming a tool for disinformation? Who were the main actors in this transition: governments, citizens or the platforms themselves? Can reformists "reclaim" the digital public sphere? And if so, how?

This carefully-researched book covers exciting trends in the dynamic technologies and business sectors comprising artificial intelligence (AI) and machine learning. Many industries have put AI to work and continue to invest very heavily in advanced development. Today, AI has synergies with many highly advanced technologies such as virtual reality, factory automation, robotics, self-driving cars, speech recognition and predictive analytics. This book includes complete details on the innovative, disruptive technologies based on artificial intelligence and machine learning, plus our analysis of the practical applications of AI that will lead to exciting new products and services over the mid-term. This reference tool includes statistical tables and thorough market discussions, as well as our highly respected trends analysis. It contains thousands of contacts for business and industry leaders, industry associations, Internet sites and other resources. The corporate section includes our proprietary, in-depth profiles of over 300 leading companies in all facets of artificial intelligence, both public and private, U.S. and international. Here you'll find complete profiles of companies that are making news today--the largest, most successful corporations in the AI business and related sectors. You'll find a complete overview, industry analysis and market research report in one superb, value-priced package.

This book is an introduction to computers covering relevant topics that include: computers and society, the Internet, social media, Microsoft Office 2019, and high-level programming. The main goals are to help students to define computers and information processing and describe the main concepts related to hardware, software, and their use. The author prepares students to identify how the Internet has changed people's lives and develops critical thinking about the role of computers in society, recognize the impact of technology in the personal and professional base, to mention a few. Emphasis is placed on developing skills in Word processing, spreadsheets, presentations, and programming algorithms.

Structured Conflict Approaches Used in Strategic Decision Making focuses on strategic planning processes which use structured conflict to aid in elicitating and exposing management's underlying assumptions and how to stimulate management to adopt a broader view of the planning problem. The objective is to examine the whether structured conflict procedures are superior to expert or consensus-oriented procedures in face-to-face and virtual teams working on strategic decision-making tasks. The author begins with a brief background in section 2, then section 3 discusses structured conflict, followed by philosophical and empirical debate in section 4. Section 5 examines structured conflict: devil's advocacy and dialectical inquiry studies in both case and field, and experimental studies. Section 6 presents an integrative analysis of the structured conflict studies. Section 7 focuses on leadership. Section 8 addresses structured conflict and leadership in virtual teams. Section 9 is the conclusion and addresses the issues of this paper and discusses potential future studies.

This book provides a unique perspective into the mindset of psychology and cybersecurity. It presents a view of incorporating the latest research in cybersecurity and behavior. The newest cybersecurity challenge is not just understanding cybercriminals' behavior, but our behavior as well, and to realize that some of behaviors could lead us in making bad cybersecurity decisions. By using models and literature rooted in psychology and comparing those to cybersecurity attacks, this book will help those who make crucial cybersecurity decisions to protect their organization, even better decisions. Dr. Brown also presents even a possible theory of cybersecurity. Key areas include: behaviorism; learning models; cybersecurity vulnerabilities; stereotypes; cybersecurity traits; conditioned response; social engineering; deep fakes