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Books > Promotion > JB Academic

Hospitality Revenue Management - Concepts and Practices (Paperback, 3rd Edition): Peter Szende Hospitality Revenue Management - Concepts and Practices (Paperback, 3rd Edition)
Peter Szende; Edited by Peter Szende
R2,446 Discovery Miles 24 460 Ships in 9 - 17 working days

This new textbook, Hospitality Revenue Management: Concepts and Practices, provides a comprehensive, in-depth introduction to the basic concepts and best practices of hospitality revenue management. With a real-world, hands-on approach, the book places students in the role of a revenue manager striving to succeed in an ever-changing hospitality business environment. The book takes a unique multi-author, collaborative approach, with chapters from outstanding industry leaders who share their experience and provide the information necessary to arm students with the most up-to-date tools and methods they to be effective in the hospitality revenue management field.

The chapters cover the important topics in hospitality revenue management, including hotel pricing, hotel segmentation, distribution channels, competitive analysis, hotel forecasting, performance analysis, market data, supply and demand management, and more.

Table of Contents

1. Introduction to Hotel Revenue Management

Carolyn Fredey and Roy Madhok

2. The Fundamentals of Pricing Hotel Guest Rooms

Carolyn Fredey and Raul Moronta

3. Evolving Hotel Segmentation

Roy Madhok and Theresa Doherty

4. Key Hotel Distribution Channels

Elyana Falk and Calvin Anderson

5. Competitive Analysis in Hotel Revenue Management

Theresa Doherty and Leslie Lew

6. Hotel Revenue Forecasting and Budgeting

Theresa Doherty and Carolyn Fredey

7. Performance Analysis in Hotel Revenue Management

Roy Madhok and Leslie Lew

8. Market Data for Hotel Revenue Management

Calvin Anderson, Elyana Falk, and Nicholas Catalfamo

9. Restaurant Revenue Management: Basic Concepts

Kristin V. Rohlfs

10. Restaurant Revenue Management: Advanced Demand Management Concepts

Kristin V. Rohlfs

11. Restaurant Revenue Management: Advanced Supply Management Concepts

Kristin V. Rohlfs

12. Function Space Optimization

Marianna Accomando and Bob Chamberlin

13. Cruise Revenue Management

Adam Snitzer

14. Total Revenue Management

Gabor Fenyves

15. Revenue Management: Hotel Owner’s Perspective

Jonathan Jaeger and Lambis Pahiyiannakis/

Fashion Retailing - A Multi-Channel Approach (Paperback, 3rd edition): Jay Diamond, Ellen Diamond, Sheri Litt Fashion Retailing - A Multi-Channel Approach (Paperback, 3rd edition)
Jay Diamond, Ellen Diamond, Sheri Litt
R1,249 Discovery Miles 12 490 Ships in 4 - 6 working days

This comprehensive text focuses on the fashion segment of the retail industry. It begins with a broad overview of fashion retailing, then focuses on on-site and off-site environments, management and control functions, merchandising fashion products, and ends with communicating with and servicing the clientele. In this new edition, the authors focus on the globalization of the retail industry with emphasis on US retail expansion into foreign markets as well as global brands' proposed expansion into the US market. This edition has been extensively updated to include current trends including sustainable fashion, the growth of the multi-cultural market, and the impact of new technology and e-commerce. With many engaging photographs and examples to illustrate the concepts, Fashion Retailing is ideal for learning the fundamentals of global fashion retailing and the basic business concepts involved. New to this Edition: ~All new Chapter 17 on Communicating to Customers Through Electronic Media ~New Happening Now feature in each chapter covers the latest retailing methods with such items as The Growth of Mobile Commerce, Gap's overseas explosion in Latin American Countries, and J. Crew's global push, among many others ~Full color insert featuring the entire photo program in vibrant color Teaching Resources ~Instructor's Guide \provides suggestions for planning the course and using the text in the classroom, supplemental assignments, and lecture notes. ~A new Test Bank includes more than 350 questions featuring true/false, multiple choice, short answer or essay questions and midterm and final exam questions. ~PowerPoint (R) presentations include images from the book and provide a framework for lecture and discussion

Fashion Sewing - Introductory Techniques (Paperback): Connie Amaden-Crawford Fashion Sewing - Introductory Techniques (Paperback)
Connie Amaden-Crawford
R469 Discovery Miles 4 690 Ships in 4 - 6 working days

Featuring easy-to-follow instructions on all the main basic and intermediate skills required to sew garments from a pattern, Fashion Sewing: Introductory Techniques is an excellent resource for fashion design students who want to improve their sewing skills. The book includes advice on setting up the home sewing studio, an introduction to fabrics, a fitting guide and a wide range of basic and intermediate techniques on stitches, seams, hems and fastenings.Featuring comprehensive instructions, accompanied by large, clear illustrations, this book enables readers to visualize each action and apply key sewing techniques to their own projects.

Fashion Studies - Research Methods, Sites, and Practices (Paperback): Heike Jenss Fashion Studies - Research Methods, Sites, and Practices (Paperback)
Heike Jenss; Foreword by Christopher Breward
R581 Discovery Miles 5 810 Ships with 15 working days

The study of fashion has expanded into a thriving field of inquiry, with researchers utilizing diverse methods from across subject disciplines to explore fashion and dress in wide-ranging contexts. With an emphasis on material culture and ethnographic approaches in fashion studies, this groundbreaking volume offers fascinating insights into the complex dynamics of research and fashion. Featuring unique case studies, with interdisciplinary scholars reflecting on their practical research experiences, Fashion Studies provides rich and nuanced perspectives on the use, and mixing and matching of methodological approaches - including object and image based research, the integration of qualitative and quantitative methods and the fluid bridging of theory and practice. Engaging with diverse subjects, from ethnographies of model casting and street-style blogging, wardrobe studies and a material culture analysis of global denim wearing, to Martin Margiela's design and archival methods, Fashion Studies presents complex approaches in a lively and informative manner that will appeal to students of fashion, anthropology, sociology, cultural studies and related fields.

Quality-I Is Safety-ll - The Integration of Two Management Systems (Paperback, 3rd Edition): Sasho Andonov Quality-I Is Safety-ll - The Integration of Two Management Systems (Paperback, 3rd Edition)
Sasho Andonov
R1,640 R1,520 Discovery Miles 15 200 Save R120 (7%) Ships with 15 working days

This book deals with the present and future situation with Quality and Safety management Systems (QMS and SMS). It presents new ideas, points to the basic misunderstandings in the two management systems, and covers a wide range of industries, as well as providing a practical assessment of scientific theory. It explains the fundamental misunderstanding of what Quality and Safety is from a practical point of view and how to improve them by integrating the two systems from the perspective that Quality-I is Safety-II.

Table of Contents

Abbreviations and acronyms. System. Quality-I. Safety-I. Natural Connection Between Quality and Safety. Safety-II. Real Life of Companies. Safety-II and Resilience Engineering. Future of QMS and SMS. Integrated Standard for QMS and SMS. Final Considerations.

Literary Pragmatics (Routledge Revivals) (Paperback, 3rd Edition): Roger D. Sell Literary Pragmatics (Routledge Revivals) (Paperback, 3rd Edition)
Roger D. Sell
R958 Discovery Miles 9 580 Ships with 15 working days

Up until the mid-1980s most pragmatic analysis had been done on spoken language use, considerably less on written use, and very little at all on literary activity. This has now radically changed.

‘Pragmatics’ could be informally defined as the study of relationships between language and its users. This volume, first published in 1991, seeks to reposition literary activity at the centre of that study. The internationally renowned contributors draw together two main streams. On the one hand, there are concerns which are close to the syntax and semantics of mainstream linguistics, and on the other, there are concerns ranging towards anthropological linguistics, socio- and psycholinguistics.

Literary Pragmatics represents an antidote to the fragmenting specialization so characteristic of the humanities in the twentieth century. This book will be of lasting value to students of linguistics, literature and society.

Table of Contents

Notes on contributors; Acknowledgements; Literary Pragmatics: An Introduction Roger D. Sell; 1. On the interpret ability of texts in general and of literary texts in particular Nils Erick Envist 2. Cross-cultural problems in the perception of literature Richard J. Watts 3. Poetic effects: a relevance theory perspective Adrian Pilkington 4. How indirect discourse means: syntax, semantics, poetics, pragmatics Meir Sternberg 5. Poems as text and discourse: the poetics of Philip Larkin Peter Verdonk 6. Understanding metaphor in literature: towards an empirical study Gerard Steen 7. But what is literature? Toward a descriptive definition of literature Willie van Peer 8. Two-way pragmatics: from world to text and back Ziva Ben-Porat 9. On free and latent semantic energy Claes Schaar 10. Textualization Balz Engler 11. What difference do the circumstances of publication make to the interpretation of a literary work? Jerome J. McGann 12. The politeness of literary texts Roger D. Sell 13. How does the writer of a dramatic text interact with his audiences? On communication Ernest W. B. Hess-Luttich; Bibliography; Index

Principles of Composite Material Mechanics (Hardcover, 3rd Edition): Ronald F. Gibson Principles of Composite Material Mechanics (Hardcover, 3rd Edition)
Ronald F. Gibson
R3,240 R2,924 Discovery Miles 29 240 Save R316 (10%) Ships with 15 working days

Principles of Composite Material Mechanics covers a unique blend of classical and contemporary mechanics of composites technologies. It presents analytical approaches ranging from the elementary mechanics of materials to more advanced elasticity and finite element numerical methods, discusses novel materials such as nanocomposites and hybrid multiscale composites, and examines the hygrothermal, viscoelastic, and dynamic behavior of composites.

This fully revised and expanded Fourth Edition of the popular bestseller reflects the current state of the art, fresh insight gleaned from the author’s ongoing composites research, and pedagogical improvements based on feedback from students, colleagues, and the author’s own course notes.

New to the Fourth Edition

New worked-out examples and homework problems are added in most chapters, bringing the grand total to 95 worked-out examples (a 19% increase) and 212 homework problems (a 12% increase)

Worked-out example problems and homework problems are now integrated within the chapters, making it clear to which section each example problem and homework problem relates

Answers to selected homework problems are featured in the back of the book

Principles of Composite Material Mechanics, Fourth Edition provides a solid foundation upon which students can begin work in composite materials science and engineering. A complete solutions manual is included with qualifying course adoption.

Table of Contents

Introduction

Basic Concepts

Constituent Materials for Composites

Structural Applications of Composites

Multifunctional Applications of Composites

Fabrication Processes

Elements of Mechanical Behavior of Composites

Review of Basic Mechanics of Materials Equations

References

Lamina Stress–Strain Relationships

Introduction

Effective Moduli in Stress–Strain Relationships

Symmetry in Stress–Strain Relationships

Orthotropic and Isotropic Engineering Constants

Specially Orthotropic Lamina

Generally Orthotropic Lamina

References

Effective Moduli of a Continuous Fiber-Reinforced Lamina

Introduction

Elementary Mechanics of Materials Models

Improved Mechanics of Materials Models

Elasticity Models

Semiempirical Models

References

Strength of a Continuous Fiber-Reinforced Lamina

Introduction

Multiaxial Strength Criteria

Micromechanics Models for Lamina Strength

References

Analysis of Lamina Hygrothermal Behavior

Introduction

Hygrothermal Degradation of Properties

Lamina Stress–Strain Relationships Including Hygrothermal Effects

Micromechanics Models for Hygrothermal Properties

References

Analysis of a Discontinuously Reinforced Lamina

Introduction

Aligned Discontinuous Fibers

Off-Axis-Aligned Discontinuous Fibers

Randomly Oriented Discontinuous Fibers

Nanofibers and Nanotubes

Particulates

Hybrid Multiscale Reinforcements

References

Analysis of Laminates

Introduction

Theory of Laminated Beams

Theory of Laminated Plates with Coupling

Stiffness Characteristics of Selected Laminate Configurations

Derivation and Use of Laminate Compliances

Hygrothermal Effects in Laminates

Interlaminar Stresses

Laminate Strength Analysis

Deflection and Buckling of Laminates

Selection of Laminate Designs

Application of Laminate Analysis to Composite Structures

References

Analysis of Viscoelastic and Dynamic Behavior

Introduction

Linear Viscoelastic Behavior of Composites

Dynamic Behavior of Composites

Nanoenhancement of Viscoelastic and Dynamic Properties

References

Analysis of Fracture

Introduction

Fracture Mechanics Analyses of Through-Thickness Cracks

Stress Fracture Criteria for Through-Thickness Notches

Interlaminar Fracture

Nanoenhancement of Fracture Toughness

References

Mechanical Testing of Composites and Their Constituents

Introduction

Measurement of Constituent Material Properties

Measurement of Basic Composite Properties

Measurement of Viscoelastic and Dynamic Properties

Measurement of Hygrothermal Properties

References

Answers to Selected Problems

Appendix A: Matrix Concepts and Operations

Appendix B: Stress Equilibrium Equations

Appendix C: Strain–Displacement Equations

Routledge Handbook of Public Policy in Africa: Gedion Onyango Routledge Handbook of Public Policy in Africa
Gedion Onyango
R1,482 Discovery Miles 14 820 Ships in 10 - 15 working days

This Handbook provides an authoritative and foundational disciplinary overview of African Public Policy and a comprehensive examination of the practicalities of policy analysis, policymaking processes, implementation, and administration in Africa today. The book assembles a multidisciplinary team of distinguished and upcoming Africanist scholars, practitioners, researchers and policy experts working inside and outside Africa to analyse the historical and emerging policy issues in 21st-century Africa. While mostly attentive to comparative public policy in Africa, this book attempts to address some of the following pertinent questions: How can public policy be understood and taught in Africa? How does policymaking occur in unstable political contexts, or in states under pressure? Has the democratisation of governing systems improved policy processes in Africa? How have recent transformations, such as technological proliferation in Africa, impacted public policy processes? What are the underlying challenges and potential policy paths for Africa going forward? The contributions examine an interplay of prevailing institutional, political, structural challenges and opportunities for policy effectiveness to discern striking commonalities and trajectories across different African states. This is a valuable resource for practitioners, politicians, researchers, university students, and academics interested in studying and understanding how African countries are governed.

Construction for Interior Designers (Paperback, 3rd Edition): Roland Ashcroft Construction for Interior Designers (Paperback, 3rd Edition)
Roland Ashcroft
R2,495 R2,270 Discovery Miles 22 700 Save R225 (9%) Ships with 15 working days

Construction for Interior Designers is a highly readable, comprehensive and informative text proving all the technical information required. The second edition has been fully updated to reflect the 1991 amendments if the 1985 Building Regulations and includes a new chapter on environmental issues affecting construction. Important concepts are explained from first principles with three-dimensional diagrams and informative tables. No previous knowledge of the subject is assumed.

Table of Contents

Preface 1. Structural Principles 2. External Structure : Foundations and Walls 3. Roofs and Floors 4. Work to Existing Buildings 5. Internal Structure 6. Internal Furnishings and Fittings 7. Structural Materials: Timber, Metals, Concrete and Plastics 8. Internal Finishes and Materials 9. Environmental Issues Bibliography Index

Strategic Management for Hospitality and Tourism (Paperback, 3rd Edition): Fevzi Okumus, Levent Altinay, Prakash Chathoth,... Strategic Management for Hospitality and Tourism (Paperback, 3rd Edition)
Fevzi Okumus, Levent Altinay, Prakash Chathoth, Mehmet Ali Koseoglu
R1,370 R1,283 Discovery Miles 12 830 Save R87 (6%) Ships with 15 working days

Strategic Management for Hospitality and Tourism is an essential text for both intermediate and advanced learners aspiring to build their knowledge related to the theories and perspectives on the topic. The book provides critical and analytical insights on contemporary theoretical models and management practices while enhancing the learning process through worked examples and cases applied to the hospitality and tourism setting. This new edition highlights the rapidly changing socio-economic and political global landscape and addresses the cultural and socio-economic complexities of hospitality and tourism organizations in the new era.  It has been fully updated to include:

A new chapter on finance, business ethics, corporate social responsibility, and leadership as well as new content on globalisation, experience economy, crisis management, consumer power, developing service quality, innovation and implementation of principles.

New features to aid understanding of the application of theory, and spur critical thinking and decision making.

New international case studies with reflective questions throughout the book from both SME’s and large-scale businesses.

Updated online resources including PowerPoint presentations, additional case studies and exercises, and web links to aid both teaching and learning.

Highly illustrated and in full colour design, this book is essential reading for all future hospitality and tourism managers.

Table of Contents

Part 1: Introduction to Strategy

Introduction to Strategic Management

Introduction

Fundamentals of Strategic Orientation

Historical Origins of Strategy and Strategic Management

Schools of Thought on Strategic Management

Strategic Management and the "Experience Economy"

Overall Aims of Strategic Management: Creating a Competitive Advantage

The Book's Approach and Structure

Summary

Study Questions

Strategic Management in Hospitality and Tourism

Introduction

Defining Hospitality and Tourism

Types of Hospitality and Tourism Organizations

Characteristics of Hospitality and Tourism Organizations

The Impact of these Unique Characteristics on Managing Hospitality and Tourism Organizations

The Case for Strategic Management in Hospitality and Tourism Organizations

Applying Strategic Management in the Hospitality and Tourism Context

Strategy Research in Hospitality and Tourism

Summary

Study Questions

Business Ethics and Social Responsibility

Introduction

Business Ethics in Strategic Management

Business Ethics and their Impacts on the Hospitality and Tourism Industry

Reasons for Unethical Behavior

Improving Ethical Behaviors and Decision-Making

Social Responsibility

Implementations of CSR

CSR Reporting

Summary

Study Questions

Part 2: Strategy Context

The Hospitality and Tourism Industry Context

Introduction

Characterizing the External Environment

Strategic Fit and Strategic Intent

Environment Characteristics

Environment Dimensions

Environment Types

Understanding the Macro Environment

The Sustainable Hospitality and Tourism Business

The Task Environment and Influence of Industry Structure

The Five Forces Model

The Dynamics of Competition and Strategic Groups

Environmental Scanning and the H&T Firm

The External Environment in the International Perspective

Summary

Study Questions

The Organizational Context

Introduction

Identifying Different Stakeholders

Organisational Functions

Influence of Organizational Structure

Influence of Organizational Culture

The Organizational Context in the International Perspective

Summary

Study Questions

Financial Analysis of a Hospitality and Tourism Organization

Introduction

Internal analysis

Financial analysis and financial statements

Financial ratios

Summary

Study questions

Part 3: Strategy Content

Business-Level Strategies

Introduction

The Parameters of Competitive Strategy

What is the Basis of a Good Strategy?

Positioning and Generic Strategies

The Industry Lifecycle and Competitive Dynamics

Resources, Capabilities, and Competencies

Causal Ambiguity, Inimitability, and Sustainable Competitive Advantage

Business-Level Strategy in the International Perspective

Summary

Study Questions

Corporate-Level Strategies

Introduction

Corporate Strategy

Corporate Strategy and Adding Value

Creating and Sustaining the Multi-Business Advantage

Corporate-Level Strategy in the International Perspective

Summary

Study Questions

Network-level Strategies

Introduction

Strategic Alliances

Franchising

Management Contracts

Joint Ventures

Wholly Owned Subsidiaries

Strategic Alliance Formation in the International Context

Summary

Study Questions

Case Study: International Expansion in Asia Pacific Region

Part 4: The Strategy Process

Strategy Formation

Introduction

Strategy Formation

Schools of Thought in the Strategic Management Field

The Planning Approach

The Learning or Emergent Approach

The Contingency Approach

The Configurational Approach

The Complexity Approach

Evaluating the Five Approaches

Strategy Formation in the International Context

Summary

Study Questions

Strategy Implementation and Change

Introduction

Previous Implementation Frameworks

Proposing a Strategy Implementation Framework

Barriers and Resistance to Strategy Implementation

Strategy Implementation and Change in the International Context

Summary

Study Questions

Leadership in Hospitality and Tourism

Introduction

Defining Manager and Leader

Leadership styles

Leadership development

Leadership in an international context

Success Factors in Global Leadership

Cultural intelligence

Summary

Study questions

Part 5: Synthesis

Conclusions: Relating Content, Context, and Process

Introduction

The Challenge of Strategic Management in the H&T Context

The Dynamics of Content, Context, Process, and Outcome

Sustaining Competitiveness

Managing Change and Creating Learning Organizations

Strategic Management in an International Context

Part 6: Case Studies

Case Study 1: Ocean Park Hong Kong

Introduction

Ocean Park Hong Kong Background

Tourism in Hong Kong

Analyzing the General Environment in Hong Kong

Competitors and Target Market

Discussion Questions

Case Study 2: SeaWorld Parks and Entertainment:

From Social Crisis to Reimagined Success

Introduction

About SeaWorld

Challenges faced by SeaWorld

Turnaround Efforts by SeaWorld

Looking Forward

Discussion Questions

Case Study 3: Din Tai Fung Restaurant Chain’s Recipe for Success:

Challenges and Opportunities Ahead

Introduction

Background

Business Strategy

Challenges in the U.S. and Other Markets

Global Competitors

Looking Forward

Discussion Questions

Case Study 4: Six Flags: A Familiar Brand Takes on a New Generation

Introduction

The Amusement Park Industry

Six Flags

Six Flags’ Strategic Direction from 2004-2009

Six Flags’ Strategic Direction after 2010

Discussion questions

Case Study 5: Marriott Acquiring Starwood: Challenges and Opportunities Ahead

Introduction

History of Marriott International

History of Starwood Hotels and Resorts Worldwide, LLC

Acquisition

Post-Acquisition

Corporate Culture

Loyalty Program Consolidation

Security Breach

Looking Forward

Discussion questions

Case Study 6: Mr. Harris Rosen’s Views on Entrepreneurship, Leadership and Corporate Social Responsibility: Insights and Implications for Hospitality and Tourism Education

Introduction

Harris Rosen on entrepreneurship

Harris Rosen on his hotel business

Harris Rosen on management philosophy and style

Harris Rosen on leadership

Harris Rosen on education

Harris Rosen on industry-oriented skills

Harris Rosen on philanthropy ("responsible capitalism")

Appendix A: Background of Harris Rosen, President and CEO of Rosen Hotels and Resorts

Appendix B: Rosen Hotels and Resorts Portfolio

Appendix C: Rosen Hotels & Resorts Employee Programs

Appendix D: Mr. Rosen’s Philanthropic Activities

Appendix E: Mr. Rosen’s Awards and Recognition

Appendix F: Harris Rosen’s recognitions and philanthropic activities 2009–2019

Case Study 7: What You Can Learn from Service that Makes You Smile

Purpose Attracts Talent

And Talent Needs to be Nurtured, On Purpose

A Shared Purpose

Discussion questions

Conferences and Conventions - A Global Industry (Paperback, 3rd Edition): Tony Rogers, Peter Wynn-Moylan Conferences and Conventions - A Global Industry (Paperback, 3rd Edition)
Tony Rogers, Peter Wynn-Moylan
R640 Discovery Miles 6 400 Ships in 4 - 6 working days

Fully revised and updated to reflect current trends and emerging topics, the fourth edition of Conferences and Conventions: A Global Industry provides an expert-led, comprehensive introduction to, and overview of, the key elements of the global conference, convention and meetings industry.

This book examines the conference industry’s origins, structure and future development, as well as its economic, social and environmental impacts. It provides an in-depth analysis of the strategies, practices, knowledge and skills required to organise memorable conferences and similar business events, with detailed descriptions of all the planning and operational processes. Following an international approach, this edition features additional sections on the increase in technological advancements and opportunities, as well as the rise of virtual and hybrid events in a post-pandemic era. Written in an accessible and engaging style, the book includes integrated case studies to highlight current issues and demonstrate theory in practice.

Structured logically with useful features throughout to aid learning and understanding, this book is an invaluable resource to students following events management, hospitality and tourism courses, as well as for event planners and practitioners already working in the conference industry.

Tourism Geography - Critical Understandings of Place, Space and Experience (Paperback, 3rd Edition): Stephen Williams, Alan A.... Tourism Geography - Critical Understandings of Place, Space and Experience (Paperback, 3rd Edition)
Stephen Williams, Alan A. Lew
R393 Discovery Miles 3 930 Ships in 4 - 6 working days

Tourism Geography develops a critical understanding of how different geographies of tourism are created and maintained. Drawing on both historical and contemporary perspectives, the discussion connects tourism to key geographical concepts relating to globalization, mobility, new geographies of production and consumption, and post-industrial change. The new edition has been fully updated to have an international focus, with global case studies and broader based content.

Table of Contents

Introduction 1. Tourism, Geography and Geographies of Tourism Part 1: The Emergence of Global Tourism 2. The Emergence of Modern Tourism Demand 3. Global Patterns of International Travel and Tourism Supply Part 2: Economic, Environmental and Social Fundamentals of Tourism 4. Costs and Benefits: the Physical and Economic Development of Tourism 5. Tourism, Sustainability and Environmental Change 6. Socio-cultural Relations in Tourism Part 3: Tourism Places 7. Inventing Places: Theming and Events in Tourism 8. Urban Tourism in a Changing World 9. History and Heritage as Tourism Experiences 10. Tourism and Nature: From the Beach to the Jungle 11. Consumption, Identity and Speciality Tourisms Part 4: Applied Tourism Geographies 12. Planning and Managing Tourism Development 13. Tourism Geography and the Future of Tourism

Woza Albert (Paperback): Percy Mtwa, Mbongeni Ngema, Barney Simon Woza Albert (Paperback)
Percy Mtwa, Mbongeni Ngema, Barney Simon; Edited by Temple Hauptfleisch
R359 Discovery Miles 3 590 Ships with 15 working days

Woza Albert! is one of the most popular and influential plays to have come out of the South African cultural struggle of the 1980s and a central work in the canon of South African theatre. Working with the idea of the Second Coming of Jesus Christ taking place in apartheid South Africa, the playwrights improvised a brilliant two-man show consisting of 26 vignettes, commenting on and satirising life under the apartheid regime. The play has become one of the most anthologized and produced South African plays both in South Africa, and internationally and is studied widely in schools as well as universities. This Student Edition contains a commentary and notes by Temple Hauptfleisch, Emeritus Professor at Stellenbosch University, South Africa. METHUEN DRAMA STUDENT EDITIONS are expertly annotated texts of a wide range of plays from the modern and classic repertoires. A well as the complete text of the play itself, this volume contains: * A contextualised chronology of the play and the playwrights' lives and works * an introductory discussion of the social, political, cultural and economic context in which the play was originally conceived and created * a succinct overview of the creation processes followed and subsequent performance history of the piece * an analysis of, and commentary on, some of the major themes and specific issues addressed by the text * a bibliography of suggested primary and secondary materials.

Casino and Gaming Resort Investigations (Paperback, 3rd Edition): Derk J. Boss, Alan W. Zajic Casino and Gaming Resort Investigations (Paperback, 3rd Edition)
Derk J. Boss, Alan W. Zajic
R708 Discovery Miles 7 080 Ships with 15 working days

Casino and Gaming Resort Investigations addresses the continued and growing need for gaming security professionals to properly and successfully investigate the increasing and unique types of crime they will face in their careers. As the gaming industry has grown, so has the need for competent and highly skilled investigators who must be prepared to manage a case of employee theft one day to a sophisticated sports book scam the next.

This book provides the reader with the fundamental knowledge needed to understand how each gaming and non-gaming department functions and interacts within the overall gaming resort, allowing the investigator to determine and focus on the important elements of any investigation in any area. Each chapter delivers a background of a department or type of crime normally seen in the gaming environment, and then discusses what should be considered important or even critical for the investigator to know or determine in the course of the investigation. Likely scenarios, case histories, and tips, as well as cautions for investigators to be aware of, are used throughout the book.

This book was written for and directed at gaming security and surveillance professionals, including gaming regulators, and tribal gaming authorities, who are almost daily confronted by the ingenious and the most common scams, theft, and frauds that are perpetrated in the gaming world.

Table of Contents

Introduction

Chapter 1 - The Art of Investigations

Chapter 2 - Field Investigations

Chapter 3 – Marketing Considerations and Investigations

Chapter 4 – Objective and Impartial Investigations

Chapter 5 – Understanding the Scope of the Investigation

Chapter 6 – Starting the Investigation

Chapter 7 – Written Reports

Chapter 8 – Interviews

Chapter 9 – Ethics in Investigations

Chapter 10 – Prosecution

Chapter 11 – Jurisdictions, Regulations and Gaming Environments

Chapter 12 – Investigations and Liability

Non-Gaming Investigations

Chapter 13 – Hotel Investigations

Chapter 14 - Food and Beverage Investigations

Chapter 15 – Claim Investigations

Chapter 16 – Vehicle Accidents and Auto Theft

Chapter 17 – Post Investigation Best Practices

Gaming Investigations

Chapter 18 - Investigative Concepts

Chapter 19 - Covert Surveillance Investigations

Chapter 20 - Employee Theft and Fraud

Chapter 21 - Outside Agents and Collusion

Chapter 22 - Gaming Investigations

Chapter 23 - Cage

Chapter 24 - Slots

Chapter 25 - Table Games

Chapter 26 - Player’s Club

Chapter 27 - Marketing Scams

Chapter 28 - Keno and Bingo

Chapter 29 - Race and Sports Book

Chapter 30 - Night Clubs and Party Pools

Glossary

Index

 

Appendix

IOU Patrol

Tri-Shot Coverage

Audits and Close Watches

Common Tells of Cheating and Theft

Video Review and Investigation (IACSP White Paper)

Sports Marketing - A Strategic Perspective (Paperback, 3rd Edition): Matthew D. Shank, Mark R. Lyberger Sports Marketing - A Strategic Perspective (Paperback, 3rd Edition)
Matthew D. Shank, Mark R. Lyberger
R2,245 R2,050 Discovery Miles 20 500 Save R195 (9%) Ships with 15 working days

Sports Marketing: A Strategic Perspective is the most authoritative, comprehensive, and engaging introduction to sports marketing currently available. It is the only introductory textbook on this subject to adopt a strategic approach, explaining clearly how every element of the marketing process should be designed and managed, from goal-setting and planning to implementation and control.

Covering all the key topics in the sports marketing curriculum, including consumer behavior, market research, promotions, products, pricing, sponsorship, business ethics, technology, and e-marketing, the book introduces core theory and concepts, explains best practice, and surveys the rapidly changing international sports business environment. Chapters contain extensive real-world case studies and biographies of key industry figures, and challenging review exercises encourage the reader to reflect critically on their own knowledge and professional practice.

Now in a fully revised and updated sixth edition, Sports Marketing: A Strategic Perspective includes expanded coverage of social and digital media, analytics, and ethical issues, as well as a greater number of international articles and examples. In a new feature, successful sports marketers reflect on their careers and how they progressed in the sports marketing industry.

It is an essential foundation for any sports marketing or sports business course, and an invaluable reference for any sports marketing practitioner looking to improve their professional practice.

A companion website offers additional resources for instructors and students, including an instructor’s guide, test questions, presentation slides, and useful weblinks.

Table of Contents

Part I: Contingency Framework for Strategic Sports Marketing

1 Emergence of Sports Marketing

2 Contingency Framework for Strategic Sports Marketing

Part II: Planning for Market Selection Decisions

3 Research Tools for Understanding Sports Consumers

4 Understanding Participants as Consumers

5 Understanding Spectators as Consumers

6 Segmentation, Targeting, and Positioning

Part III: Planning the Sports Marketing Mix

7 Sports Product Concepts

8 Managing Sports Products

9 Promotion Concepts

10 Promotion Mix Elements

11 Sponsorship Programs

12 Pricing Concepts and Strategies

Part IV: Implementing and Controlling the Strategic Sports Marketing Process

13 Implementing and Controlling the Strategic Sports Marketing Process

Appendix A

Appendix B

Illustration Credits

System Safety Engineering and Risk Assessment - A Practical Approach, Second Edition (Paperback, 3rd Edition): Nicholas J. Bahr System Safety Engineering and Risk Assessment - A Practical Approach, Second Edition (Paperback, 3rd Edition)
Nicholas J. Bahr
R2,070 R1,897 Discovery Miles 18 970 Save R173 (8%) Ships with 15 working days

We all know that safety should be an integral part of the systems that we build and operate. The public demands that they are protected from accidents, yet industry and government do not always know how to reach this common goal. This book gives engineers and managers working in companies and governments around the world a pragmatic and reasonable approach to system safety and risk assessment techniques. It explains in easy-to-understand language how to design workable safety management systems and implement tested solutions immediately.

The book is intended for working engineers who know that they need to build safe systems, but aren’t sure where to start. To make it easy to get started quickly, it includes numerous real-life engineering examples. The book’s many practical tips and best practices explain not only how to prevent accidents, but also how to build safety into systems at a sensible price. The book also includes numerous case studies from real disasters that describe what went wrong and the lessons learned.

See What’s New in the Second Edition:

New chapter on developing government safety oversight programs and regulations, including designing and setting up a new safety regulatory body, developing safety regulatory oversight functions and governance, developing safety regulations, and how to avoid common mistakes in government oversight

Significantly expanded chapter on safety management systems, with many practical applications from around the world and information about designing and building robust safety management systems, auditing them, gaining internal support, and creating a safety culture

New and expanded case studies and "Notes from Nick’s Files" (examples of practical applications from the author’s extensive experience)

Increased international focus on world-leading practices from multiple industries with practical examples, common mistakes to avoid, and new thinking about how to build sustainable safety management systems

New material on safety culture, developing leading safety performance indicators, safety maturity model, auditing safety management systems, and setting up a safety knowledge management system

Table of Contents

Foreword

Preface to the Second Edition

Preface to the First Edition

Acknowledgments

Author

Introduction

Why Do We Need Safety Engineering?

What Is Safety Analysis?

System Safety and Risk Assessment

Government Safety Regulations versus Safety from Industry’s Point of View

Brief History of Safety

References

Further Reading

Definitions and Concepts

Makeup of an Accident

How Safe Is Safe Enough?

Case Study: Black Swan Extreme Events, Fukushima Nuclear Disaster

The Accident

What Went Wrong?

Media Nightmare

Lessons Learned of What Could Have Been Done Differently

What Is a Hazard and Other Important Concepts

System Safety versus Safety Management System

System Safety Process

Hazard Identification

Hazard Control

Risk Acceptance

Risk Management versus Safety Management

Hazard Reduction Precedence

Design Out the Hazard

Safety Devices

Warning Devices

Special Procedures and Training

Safety Maturity Model and Safety Management Systems

Leading and Lagging Safety Performance Indicators

Use of Standards in Safety

Government Standards

Industry Standards

Regional Standards, Example: Interoperability in the European Union

International Standards

References

Further Reading

Safety Analysis in Engineering: How Is It Used?

Manufacturing

Consumer Products

Chemical Process and Oil and Gas Industry

Aviation

Mass Transit

Military and Space

Commercial Nuclear Power

References

Further Reading

Safety Management Systems

Safety in the System Life Cycle

System Life Cycle

Safety and the System Life Cycle

Case Studies of Poor Application of Safety in the System Life Cycle

Developing a Robust Safety Management System

Elements of a Safety Management System

Conducting a Diagnostic of Your Safety Management System

Organizational Management and Safety

Management Commitment

Suggested Ideas to Enhance Management Involvement

Safety Management System Organization

System Safety Program: Keystone to a Robust Safety Management System

Elements of a System Safety Program

Setting Up a System Safety Program

Evaluating Contractors and Subcontractors

Emergency Preparedness Programs

Case Study: How a Leading Global Personal Care Products Company Created a Best Practice Safety Program

Common Mistakes in Implementing Safety Programs

Closed-Loop Process

Hazard Tracking and Resolution

System Safety Reviews and Audits

Case Study: Special Commission of Inquiry, Waterfall Rail Accident Safety Management System Audit

Some Words on Safety Governance

Voluntary Protection Program

Safety Culture

What Is Safety Culture?

Measuring Safety Culture

Designing Sustainable Safety Culture: Fitting a Global Company’s Corporate Safety Program into the Local Culture

References

Further Reading

Hazard Analysis

Hazard Analysis Methodology

Preliminary Hazard List

Passenger-Carrying Submersible Example

Hazard Analysis: Preliminary, Subsystem, and System

Facility Hazard Analysis

Operations and Support Hazard Analysis

Examples of Hazard Analyses

Example Hazard Analysis of NASA Laser

Brief Example of a Hazardous Waste Storage Facility Hazard Analysis

References

Further Reading

Process Safety Analysis

Process Hazard Analysis

HAZOP

What-If Analysis and Safety Checklists

Brief HAZOP Example of an Ammonia Fill Station

Example What-If/Safety Checklist for Pressure Test Equipment

References

Further Reading

Fault Tree Analysis

Fault Tree Symbols and Logic

Finding Cut Sets

Fault Tree Quantification

Example of a Fault Tree Construction of a Motor–Pump Pressure System

Common Mistakes in Fault Trees

References

Further Reading

FMECA, Human Factors, and Software Safety

Failure Modes and Effects Analysis

Conducting a Failure Modes and Effects Analysis

Failure Modes, Effects, and Criticality Analysis

Human Factors Safety Analysis

Performance and Human Error

Conducting Human Factors Safety Analysis

Brief Example of Human Factors Safety Analysis: Manual Switchover to Auxiliary Feedwater System

Software Safety

Software Safety Analysis

Software Testing and IV&V

References

Further Reading

Other Techniques

MORT

Energy Trace Barrier Analysis

Sneak Circuit Analysis

Cause–Consequence Analysis

Root Cause Analysis

Bow Tie Analysis

Dispersion Modeling

Test Safety

Comparing the Various Techniques

Advantages and Disadvantages

References

Further Reading

Data Sources and Training

Government Data Banks

Industry Data Banks

Creating Your Own Safety Knowledge Management System: Some Suggestions

Safety Training

Employee Safety Training

Emergency Preparedness and Response Training

Personnel Certification for Hazardous Operations

Sample Safety Training Course Outline for a Microprocessor Production Plant

Safety Awareness Training

References

Further Reading

Accident Reporting, Investigation, Documentation, and Communication

Anatomy of an Accident

Accident Investigation Board

Reporting the Accident

Setting Up a Closed-Loop Reporting System

Example of an Automated System

Forming an Investigation Board

Selecting the Investigation Board

Conducting the Investigation

Investigation Report

Documenting the Accident

Retention of Records

Public Release of Information

Accident Investigation Lessons Learned

Communicating the Accident to the Public

Developing a Crisis Communication Plan

Common Mistakes: What Not to Say and Do

References

Further Reading

Government Regulations and Safety Oversight

Safety Regulatory Oversight

Key Components of a Safety Regulatory Regime

Description of Different Regulatory Oversight Models

Case Study: Setting Up a Safety Oversight Body from Scratch

Safety Oversight Functions and Governance

More Effective Safety Service Delivery

Safety Oversight Organization Options

Sample Safety Oversight Organization

Example Process Safety Oversight in the United States

Aligning Resource Needs to the Oversight Organization: How to Do More with Less

Case Study: U.S. Federal Aviation Administration, Improving Oversight through System Safety

Common Mistakes in Government Oversight Programs

References

Further Reading

Risk Assessment

What Is Risk?

Risk Perception

Risk Assessment Methodology

Identifying Risk in a System

Risk Communication

References

Further Reading

Risk Evaluation

Probabilistic Approach

Risk Analysis Model

Developing Accident Scenarios and Initiating Events

Event Trees

Consequences Determination

Uncertainty

Risk Evaluation: The Use of Risk Profiles

Calculating Safety Costs

Brief Example: Risk Assessment of Launching a Space Shuttle Payload

References

Further Reading

Appendix A: Typical Energy Sources

Appendix B: Generic Hazard Checklist

Appendix C: Generic Facility Safety Checklist

Appendix D: Internet Sources

Index

Media Studies - Texts, Production, Context (Paperback, 3rd edition): Paul Long, Beth Johnson, Shana MacDonald, Tim Wall Media Studies - Texts, Production, Context (Paperback, 3rd edition)
Paul Long, Beth Johnson, Shana MacDonald, Tim Wall; Contributions by Vian Baker, …
R1,210 R1,142 Discovery Miles 11 420 Save R68 (6%) Ships in 5 - 10 working days

This thoroughly revised and updated third edition provides a comprehensive introduction to the various approaches to the field, explaining why media messages matter, how media businesses prosper and why media is integral to defining contemporary life. The text is divided into three parts - Media texts and meanings; Producing media; and Media and social contexts - exploring the ways in which various media forms make meaning; are produced and regulated; and how society, culture and history are defined by such forms. Encouraging students to actively engage in media research and analysis, each chapter seeks to guide readers through key questions and ideas in order to empower them to develop their own scholarship, expertise and investigations of the media worlds in which we live. Fully updated to reflect the contemporary media environment, the third edition includes new case studies covering topics such as Brexit, podcasts, Love Island, Captain Marvel, Black Lives Matter, Netflix, data politics, the Kardashians, President Trump, 'fake news', the post-Covid world and perspectives on global media forms. This is an essential introduction for undergraduate and postgraduate students of media studies, cultural studies, communication studies, film studies, the sociology of the media and popular culture.

The Basics of Filmmaking - Screenwriting, Producing, Directing, Cinematography, Audio, & Editing (Paperback, 3rd Edition):... The Basics of Filmmaking - Screenwriting, Producing, Directing, Cinematography, Audio, & Editing (Paperback, 3rd Edition)
Blain Brown
R646 Discovery Miles 6 460 Ships with 15 working days

The Basics of Filmmaking is an introductory textbook tailored to the needs of beginning and intermediate film students and independent filmmakers that expertly guides you through the entirety of the craft, from screenwriting all the way through to editing, with detailed chapters covering each department involved in the filmmaking process.

The book takes a behind-the-scenes look at every aspect of the filmmaking process: writing the screenplay (and getting it critiqued by a professional), pre-production, cinematography, lighting, the shooting process, getting good audio, editing, and even going to a pitch meeting to sell it. It addresses the real fundamentals, the mechanics and the basic concepts of how to write, produce, direct, shoot, record, and edit your movie.

Written by Blain Brown, a seasoned expert who has worked professionally as a cinematographer, screenwriter, director, producer, line producer, assistant director, gaffer, grip, and editor; this is a must have resource for any filmmaking student.

Featuring an accompanying companion website with video examples of scene directing methods, continuity and coverage, working with the camera, lighting, audio, and editing, and downloadable production forms you can fill out and use for your projects.

Table of Contents

FILMMAKING THE BASICS

WRITING YOUR STORY

PRODUCTION

THE AD TEAM

CONTINUITY AND COVERAGE

THE WORK OF THE DIRECTOR

CINEMATOGRAPHY

LIGHTING AND GRIP

THE ART DEPARTMENT

SLATING AND SCRIPTY

AUDIO BASICS

THE WORK OF THE EDITOR

SAFETY

GETTING STARTED IN THE BUSINESS

TERMINOLOGY

RESOURCES

/

Writing for Journalists (Paperback, 3rd Edition): Harriett Gilbert, Gavin Allen, Matt Swaine Writing for Journalists (Paperback, 3rd Edition)
Harriett Gilbert, Gavin Allen, Matt Swaine
R892 Discovery Miles 8 920 Ships with 15 working days

Thoroughly revised and updated, the fourth edition of Writing for Journalists focuses on the craft of journalistic writing, offering invaluable insight on how to hook readers and keep them to the end of your article.

The book offers a systematic approach to news and feature writing that starts with the basics and builds to more complex and longer pieces. The authors give the reader the tools they need to deliver engaging and authoritative writing that works across print and digital. Drawing on professional insight from writers across the industry, the book guides readers through the essential elements needed to write powerful and effective news stories, from hard news pieces to features on business, science, travel and entertainment reviews. New to this edition are hands-on writing exercises accompanying each chapter to help reinforce key points; chapters on how to build a professional profile, pitch stories and get commissioned; and a section on online writing, SEO, analytics and writing for social media.

This is an essential guide for all journalism students and early-career journalists. It also has much to offer established journalists looking to develop their writing and lead editorial teams.

Table of Contents

 

1. How to read like a journalist

How purposeful reading can develop your journalistic instinct and sharpen your writing

2. The news intro

Understand news values and learn how to construct a compelling opening paragraph

3. The first three paragraphs

A fail-safe formula to write the opening three paragraphs to any news story

4. News structure and style

How to structure longer news pieces and deal with more complex stories in style

5. Writing for the web

How to write for online; understand analytics and SEO and make social media work for you

Gavin Allen

6. Developing feature ideas

Understand your readers and learn how to develop news-driven feature ideas they will want to read

7. Starting your feature

Why ‘Showing, Telling and Quoting’ are a writer’s building blocks and the key to dynamic intros

8. Structure and quotes

How to use quotes and understand the three interviewee types essential to your writing

9. Storytelling and travel writing

Discover what storytelling does to your brain and how to use that in any piece of writing

10. Interview features

Professional writers explain how to research, structure and write the perfect interview

11. Writing reviews

How to write reviews on anything from literature and the arts to bicycles and fast cars

Harriett Gilbert

12. Making complex ideas accessible

Business and science journalists explain how to make complex stories accessible to all

Matt Swaine, Aiden O'Donnell and Nigel Stephenson

13. Boxouts, design and multimedia

How to write boxouts and plan multimedia content to deliver strong feature packages

14. The professional writer

Build your professional profile, hit deadlines, edit your work and develop a unique voice

Glossary

Key terms you may come across in the world of journalism

Recommended reading

Books on journalism, politics, business, science and the environment and Twitter lists to follow

Suggested answers

Appendix with answers to exercises in chapters 2, 3 and 5

Index

Engineering Maintenance - A Modern Approach (Paperback, 3rd Edition): B. S Dhillon Engineering Maintenance - A Modern Approach (Paperback, 3rd Edition)
B. S Dhillon
R4,360 R3,906 Discovery Miles 39 060 Save R454 (10%) Ships with 15 working days

Of the more than $300 billion spent on plant maintenance and operations, U.S. industry spends as much as 80 percent of this amount to correct chronic failures of machines, systems, and people. With machines and systems becoming increasingly complex, this problem can only worsen, and there is a clear and pressing need to establish comprehensive equipment management programs that incorporate the diverse considerations that are essential to effective maintenance.

Engineering Maintenance: A Modern Approach presents a cradle-to-grave strategy to preserve equipment function, avoid the consequences of failures, and ensure the productive capacity of equipment. Moving well beyond traditional approaches, this strategy incorporates quality and safety, human error, and software maintenance considerations along with costing, reliability, and maintainability. From specialized books and technical articles, the author has gathered and integrated the latest advances in engineering maintenance into practical, step-by-step plans designed to optimize maintenance activities, extend equipment life, and minimize failures.

The elimination of chronic failures through effective maintenance can reduce maintenance costs by 40 to 60 percent. Engineering Maintenance: A Modern Approach not only collects recent advances into a single volume, but also directs you on a path that can lead to a more successful, cost-effective maintenance program.

Table of Contents

INTRODUCTION

Need for Maintenance

Facts and Figures

Modern Maintenance Problem and Maintenance Strategy for the 21st Century

Engineering Maintenance Objectives and Maintenance in Equipment Life Cycle

Terms and Definitions

MAINTENANCE MATHEMATICS

Basic Laws of Boolean Algebra

Probability Definitions and Properties

Probability Distributions

Laplace Transforms

Initial and Final Value Theorems

Equation Roots

Linear Differential Equations

MAINTENANCE MANAGEMENT AND CONTROL

Maintenance Manual

Maintenance Facility Evaluation

Functions of Effective Maintenance Management

Maintenance Project Control Methods

Maintenance Management Control Indices

PREVENTIVE MAINTENANCE

Elements of Preventive Maintenance Program

Establishing Preventive Maintenance Program

PM Program Evaluation and Improvement

PM Measures

PM Models

CORRECTIVE MAINTENANCE

Corrective Maintenance Types

Corrective Maintenance Steps and Downtime Components

Corrective Maintenance Measures

Corrective Maintenance Models

RELIABILITY CENTERED MAINTENANCE

RCM Goals and Principles

RCM Process and Associated Questions

RCM Program Components

RCM Effectiveness Measurement Indicators

RCM Benefits and Reasons for Its Failures

INVENTORY CONTROL IN MAINTENANCE

Inventory Control Objectives and Basic Inventory Decisions

ABC Inventory Control Method

Inventory Control Models

Two-Bin Inventory Control and Safety Stock

Spares Determination Factors

Spares Calculation Methods

HUMAN ERROR IN MAINTENANCE

Facts and Figures Concerning Human Factors in Maintenance

Maintenance Error in System Life Cycle and Breakdown of Maintenance Person's Time

Top Human Failure Problems in Maintenance and Classifications of Maintenance Error

Frequency of Maintenance Error Types and Outcomes of Maintenance Incidents

Reasons for Maintenance Error

Guidelines for Reducing Human Error in Maintenance

Techniques for Predicting the Occurrence of Human Error in Maintenance

QUALITY AND SAFETY IN MAINTENANCE

Needs for Quality Maintenance Processes

Maintenance Work Quality

Use of Quality Control Charts in Maintenance Work Sampling

Post Maintenance Testing

Reasons for Safety Problems in Maintenance

Guidelines to Improve Safety in Maintenance Work

Safety Officer's Role in Maintenance Work

Protection of Maintenance Workers

MAINTENANCE COSTING

Reasons for Maintenance Costing

Maintenance Budget Preparation Methods and Steps

Maintenance Labor Cost Estimation

Material Cost Estimation

Equipment Life Cycle Maintenance Cost Estimation

Maintenance Cost Estimation Models

SOFTWARE MAINTENANCE

Software Maintenance Facts and Figures

Maintenance Effort Distribution and Request Types and Categories

Software Maintenance Activities

Software Maintenance Characteristics and Tools

Software Maintenance Cost Estimation Related Models

RELIABILITY

Reliability Versus Maintenance and Reliability in Support Phase

Bathtub Hazard Rate Concept

Reliability Measures and Formulas

Reliability Networks

Reliability Analysis Techniques

MAINTAINABILITY

Maintainability Importance and Objective

Maintainability in Systems Life Cycle

Maintainability Design Characteristics

Maintainability Functions and Measures

Common Maintainability Design Errors

Each chapter also includes Introduction, Problems, and References sections.

Tourism, Transport and Travel Management (Paperback, 3rd Edition): M. R. Dileep Tourism, Transport and Travel Management (Paperback, 3rd Edition)
M. R. Dileep
R1,225 R1,155 Discovery Miles 11 550 Save R70 (6%) Ships with 15 working days

The terms travel and tourism are often used interchangeably in tourism literature. This comprehensive textbook provides students with essential knowledge of the intricate relationship existing between travel, transport and tourism.

The book analyses the structure, functions, activities, strategies and practices of each of the sectors in the travel industry, such as airlines, airports, tour operators, travel agencies and cruises. It is structured into six parts, covering all modes of transport (air, land and water), travel intermediation, the tour operation business and impacts and prospects for the future. International case studies are integrated throughout to showcase practical realities and challenges in the travel industry and to aid students’ learning and understanding.

Written in an accessible and engaging style, this is an invaluable resource for students of tourism, hospitality, transport and travel management courses.

Table of Contents

Section I: Tourism and Transport

Chapter 1: Travel and Tourism: An Introduction

Chapter 2: Transport and Tourism

Section II: Air Transport

Chapter 3: Introduction to Air Transportation

Chapter 4: Airport

Chapter 5: Airport Operations

Chapter 6: Airline Management

Section III: Land and Water Transportation

Chapter 7: Land Transport and Tourism

Chapter 8: Cruise Tourism

Section IV: Travel Intermediation

Chapter 9: Travel Intermediaries

Chapter 10: Travel Agency Management

Chapter 11: Travel Distribution Systems

Section V: Tour Operation Business

Chapter 12: The Business of Tour Operation

Chapter 13: Package Tour

Chapter 14: Tour Marketing

Chapter 15: Pre-Tour Preparations

Chapter 16: Managing the Tour

Section VI: Impacts and Prospects

Chapter 17: Impacts of Travel And Tourism

Chapter 18: The Prospects

 

 

Engineering Mathematics (Paperback, 8th edition): K. A Stroud, Dexter J Booth Engineering Mathematics (Paperback, 8th edition)
K. A Stroud, Dexter J Booth
R993 Discovery Miles 9 930 Ships with 15 working days

The best-selling introductory mathematics textbook for students on engineering and science degree and pre-degree courses. Sales stand at more than half a million copies world-wide. Its unique programmed approach really works! Many thousands of students have found that they understand and excel through using this book. It takes you through the mathematics in a step-by-step fashion with a wealth of examples and exercises. The text demands that you engage with it by asking you to complete steps that you should be able to manage from previous examples or knowledge you have acquired, while carefully introducing new steps. By working with the authors through the examples, you become proficient as you go. By the time you come to trying examples on your own, confidence is high. Aimed at undergraduates on Foundation and First Year degree programmes in all Engineering disciplines and Science. The Foundation section covers mathematics from GCSE onwards to allow for revision and gap-filling, and so means the book can be used for a range of abilities and all levels of access. New to this Edition: - A general revision of the entire contents - In Matrices an emphasis on eigenvalues and eigenvectors and the introduction of the Cayley-Hamilton theorem - New review summaries plus a new easy reference to help check back when you need more help - Key chapters improved yet further as a result of detailed student feedback Accompanying online resources for this title can be found at bloomsburyonlineresources.com/engineering-mathematics. These resources are designed to support teaching and learning when using this textbook and are available at no extra cost.

History Of Africa (Paperback, 4th edition): Kevin Shillington History Of Africa (Paperback, 4th edition)
Kevin Shillington
R1,425 R1,331 Discovery Miles 13 310 Save R94 (7%) Ships with 15 working days

This fourth edition of this best-selling core history textbook offers a richly illustrated, single volume, narrative introduction to African history, from a hugely respected authority in the field. The market-leading range of illustrated material from prior editions is now further improved, featuring not only additional and redrawn maps and a refreshed selection of photographs, but the addition of full colour to make these even more instructive, evocative and attractive. Already hugely popular on introductory African History courses, the book has been widely praised for its engaging and readable style, and is unrivalled in scope, both geographically and chronologically - while many competitors limit themselves to certain regions or eras, Shillington chronicles the entire continent, from prehistory right up to the present day. For this new edition, both content and layout have been thoroughly refreshed and restructured to make this wealth of material easily navigable, and even more appealing to students unfamiliar with the subject. New to this Edition: - Now in full colour with fresh new design - Part structure and part intros added to help navigation - New and improved online resources include a new testbank, interactive timelines, lecturer slides, debates In African history, essay questions and further readings - Revised and updated in light of recent research Accompanying online resources for this title can be found at bloomsburyonlineresources.com/history-of-africa-4e. These resources are designed to support teaching and learning when using this textbook and are available at no extra cost.

Cartoon Character Animation With Maya - Mastering the Art of Exaggerated Animation (Paperback): Keith Osborn Cartoon Character Animation With Maya - Mastering the Art of Exaggerated Animation (Paperback)
Keith Osborn
R1,019 Discovery Miles 10 190 Ships with 15 working days

Have you ever wanted to try your hand at cartoony computer animation? Then look no further... Cartoon Character Animation with Maya will help you create just that, guiding you through every step of the process including how to incorporate multiple limbs, smears, motion lines and staggers seamlessly into your animation. From planning to posing to polish, you'll learn how to make the most of breakdowns, take the terror out of tangent types and overcome the oft-feared graph editor. Each chapter includes insight and advice from world-leading character animators, and the companion website, www.bloomsbury.com/Osborn-Cartoon-Animation, includes a short animation featuring the star of the book, Mr. Buttons. There's also a specially created rig of Mr. Buttons for you to animate with, as well as walk-through videos demonstrating key techniques. Everything you need to help you animate your own cartoony creations! Includes interviews with: Ken Duncan, Beauty and the Beast, Aladdin, 9; Jason Figliozzi, Wreck it Ralph, Frozen, Big Hero 6; T. Dan Hofstedt, Pocahontas, Mulan, Planes; Ricardo Jost, The Nut Job, The Snow Queen 2; Pepe Sanchez, Pocoyo, Jelly Jamm; Matt Williames, Looney Tunes: Back in Action, The Princess and the Frog

Directing the Documentary (Paperback, 3rd Edition): Michael Rabiger, Courtney Hermann Directing the Documentary (Paperback, 3rd Edition)
Michael Rabiger, Courtney Hermann
R958 Discovery Miles 9 580 Ships with 15 working days

Directing the Documentary is the definitive book on the documentary form, that will allow you to master the craft of documentary filmmaking. Focusing on the hands-on work needed to make your concept a reality, it covers the documentary filmmaking process from top to bottom, providing in-depth lessons on every aspect of preproduction, production, and postproduction.

The book includes dozens of projects, practical exercises, and thought-provoking questions, and offers best practices for researching and honing your documentary idea, developing a crew, guiding your team, and much more. This fully revised and updated 7th edition also includes brand new content on the rise of the documentary series, the impact of video on-demand and content aggregators, updated information on prosumer and professional video (including 4K+), coverage of new audio & lighting solutions and trends in post-production, coverage of the immersive documentary, and provides practical sets of solutions for low, medium, and high budget documentary film productions throughout. The companion website has also been fully updated to a variety of new projects and forms.

By combining expert advice on the storytelling process, the technical aspects of filmmaking and commentary on the philosophical underpinnings of the art, this book provides the practical and holistic understanding you need to become a highly regarded, original, and ethical contributor to the genre. Ideal for both aspiring and established documentary filmmakers, this book has it all.

Table of Contents

Preface to the Seventh Edition

BOOK I: GETTING STARTED

PART 1: YOU AND YOUR IDEAS

Chapter 1 You and Film Authorship

Chapter 2 The Nature of Documentary

PART 2: DOCUMENTARIES AND FILM LANGUAGE

Chapter 3 How the Documentary Developed

Chapter 4 Constructing Reality

Chapter 5 Story Elements and Film Grammar

PART 3: PREPRODUCTION

Chapter 6 Developing Story Ideas

Chapter 7 Hypothesis, Research and Plan

Chapter 8 Developing Ideas for a Short Documentary

PART IV PRODUCTION

Chapter 10 Capturing Sound

Chapter 11 Lighting

Chapter 12 Camera

Chapter 13 Directing and Interviewing

PART 5: POSTPRODUCTION

Chapter 14 Creating the First Assembly

Chapter 15 Developing the Edit

Chapter 16 Fine Cut, Music, Audio and Color Correction

BOOK II: ADVANCED CONCEPTS

PART 6: DOCUMENTARY AESTHETICS

Chapter 17 Point of View and Storytelling

Chapter 18 Dramatic Development, Time and Story Structure

Chapter 19 Using Form and Style

Chapter 20 Reconstruction, Reenactment and Docudrama

Chapter 21 Values and Ethics

PART 7 ADVANCED PRODUCTION ISSUES

PART 7A ADVANCED PREPRODUCTION

Chapter 22 Handling Larger Projects

Chapter 23 Relations with Participants, Story Development and Funding Proposals

Chapter 24 Advanced Technology, Budgeting, Scheduling

Chapter 25 Preparations before Directing

PART 7B: ADVANCED PRODUCTION

Chapter 26 Optics and Perception

Chapter 27 Advanced Cameras and Support Equipment

Chapter 28 Advanced Location Sound

Chapter 29 Advanced Directing: Participants

Chapter 30 Advanced Directing: Camera

Chapter 31 Advanced Interviewing

PART 7C ADVANCED POSTPRODUCTION

Chapter 32 From Transcript to Assembly

Chapter 33 Creating Narration

Chapter 34 Original Music

Chapter 35 Editing Refinements and Structural Solutions

Chapter 36 The Final Sound Mix

PART 8: WORK

Chapter 37 Developing a Career

Chapter 38 Starting up on Your Own

Index/

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