In recent years, campaigns have been galvanised to 'save the High Street'. It seems everyone has a view about how we can revamp our down-at-heel towns and cities. But are they missing the point? Veteran retailer Bill Grimsey argues that it is already too late. The High Street, that we have grown to know and love, is as good as dead already. The indisputable truth is British towns and cities are losing their identity and dying off. Independent stores that were once vital to the fabric of towns are disappearing at a rate of 50 shops a week. Some towns now have as many as 24 per cent of their shops shuttered. The time has now come to work out what happened, learn lessons from our mistakes and find a new way forward to make new and innovative use of our shattered town centres. "Have our shopping preferences created the High Street we now deserve?"

An interdisciplinary study of retail crime as a cultural phenomenon, drawing on economics, criminology and management to present a comprehensive explanation for the growth in retail thefts. This topical study explores crime prevention as a management issue, using criminomics, a concept based on commercial realities rather than maximising arrests.

Full-color, completely current, and packed with practical applications, RETAILING, 8E, International Edition puts students on the inside track to success in the fast-moving retail industry. RETAILING, 8E, International Edition is written by a seasoned author team whose expertise informs every page and whose innovative approach has earned this market-leading text endorsement by the National Retailing Federation. While others may focus on lackluster descriptions of retailers and their most mundane tasks, Dunne, Lusch, and Carver bring retailing to life, covering the latest developments in the field and detailing behind-the-scenes stories in a conversational style enlivened by full-color pictures and illustrations. RETAILING, 8E, International Edition emphasizes the impact of technology and the Internet, as well as giving solid coverage to international topics and issues unique to service providers. The text also includes a thorough, integrated study guide with review questions, writing and speaking exercises, cases covering diverse retail operations, a computer spreadsheet case, and more. In addition, "Planning Your Own Retail Business" exercises focus on problems small business managers and owners face in day-to-day operations, helping students appreciate the financial impact of retail decisions. This engaging, reader-friendly text vividly illustrates how fun, exciting, challenging, and rewarding a career in retailing can be, even while helping students hone their skills and creativity to stay ahead of the competition and navigate an ever-changing economic environment.

What Are People Saying About You Online? You cannot hide anymore. Your brand and reputation does not belong to you anymore and whether you want it or not, conversations occur with or without you. People are talking and sharing information about you and your business across the internet. Yes, they are talking about you In real time and may become a matter of global, public record in minutes. That's either going to look really good for you or it has the potential to look really bad. Whether you are a large corporation or a small Mom and Pop shop, it's critical to make an ongoing effort to protect what you have worked so hard to build. It is unrealistic to think you can control your brand and reputation by not being involved in social media. You'll learn: What is social media and how does it affect you and your business reputation? Why use social media for your business? How to create a buzz about your brand, build your image and mistakes to avoid Steps to build a reputation and why it is important even if you have a brand new business How one negative comment on the first page of Google can hurt your business and what you can do about it (Hint: You have to be ahead of them). 17 ways to manage your reputation using social media

Using more than 50 best practice examples from successful retailers globally, in this book retail thought leader and business strategist Dr Mark Dorgan offers a practical framework you can use to design and deliver a differentiated retail customer experience in the store and in multi-channel retailing. Using straight-forward descriptions of the key concepts, best practice cases and practical tool sets, the book offers retail teams and others who deal with consumers a clear and practical approach to delivering the customer experience in-store, on-line, on-mobile and across channels, tapping into both established retail best practices and strategies for responding to new consumer trends.

The book is the first profound book about one of the most successful food retailers in the world: ALDI. The management system and key success factors are described and explained in great detail.

Whether it's "Antiques Roadshow" or "American Pickers, " or any of the number of TV shows on flea markets, the world of collecting inspires a cult following of millions of Americans. Celebrated author Maureen Stanton takes readers behind the scenes and deep into the "flea-o-sphere," following master antiques dealer Curt Avery from the populist mayhem of flea markets, to the rarefied realm of high-end antiques shows, to the heart-pounding competition of auctions. "Killer Stuff and Tons of Money" is a captivating tour of the outrageous world of American antiques, jam-packed with colorful characters, high-stakes scores, and insider tips for all who seek hidden treasure.

1985, manufacturing is in decline and UK financial services has just started to unleash its commanding power over the economy for the next 25 years until the credit crunch bites. Sales of retail financial products and advice proliferated as banks, insurance companies and financial advisers scramble for market share. Regulation and regulators along with advice models traverse an ever growing understanding of the effects of the financial sales advice and service that has gone before, mortgages and endowments being good examples. To a significant extent successful selling is what financial services, along with most other services and products are about, as you will see. This book details the journey of a financial adviser through UK financial sales over a quarter of a century, containing some humorous anecdotes of success, failure and middle management to aid understanding and improve prospects. Starting from a bank clerk to running his own financial services company from a clean sheet, Keith Churchouse will visit many aspects of working for a financial services business leading to running his own successful business, including marketing, industry education, sales techniques and targeting and self belief in your own abilities to succeed in the current economy.

If you're a professional in the loss prevention field and want a long career, then this guidebook is for you. For almost two decades, Herman Otis Laskey Jr. has been saving companies time and money. In this guide, Laskey offers anecdotes and methods for loss prevention, including

detailed case studies about how he's uncovered internal and external thefts; issues that all retail businesses must focus on to reduce losses; ways to deter employees and customers from stealing; tips on cutting costs when investigating crimes; five secrets to a successful loss prevention career.

He also shares how the STINOR Method Loss Prevention can reduce shoplifting and employee theft by up to 95 percent. This method has been used for more than fifteen years by thousands of retailers and restaurants. In addition, you'll learn how to focus on problem areas such as bathroomsand fitting rooms.

By thinking like a thief and equipping yourself with the knowledge of a longtime loss prevention professional, you'll benefit from "Secrets of a Successful Loss Prevention Career."

Efficient Warehouse Management with Sales and Purchases Integration. How to setup a warehousing application that sustains your evolving logistics strategies, on a national and international level. A very simple, yet complete Stock Management system based on double-entry moves will help you plan and well structure your logistics organization, also in a multi-company environment. Sales forecasts and real-time dashboards give you exactly the visibility you need with up-to-date information. In this book, you will learn to set up and use OpenERP to: * Have real-time visibility of the product stock for all kinds of locations, * Set up advanced push and pull rules to manage complex routes in your warehouses, * Automate your inventory valuation * Forecast your Sales * Receive automated purchase proposals * Measure and improve your performance through real-time information dashboards.

Insights for C-Level Retail Executives and their Teams - Create unbeatable strategies and tactics that rise above the ability of the Competition to respond. Over 40 years of hands-on retail success are distilled into a shortlist of real-world examples that show retailers how to leverage their customer franchise and other special strengths to soar above the battlefield while the competition is mired in traditional, profit-sapping combat.

Making a living in the Caribbean requires resourcefulness and even a willingness to circumvent the law. Women of color in Jamaica encounter bureaucratic mazes, neighborhood territoriality, and ingrained racial and cultural prejudices. For them, it requires nothing less than a herculean effort to realize their entrepreneurial dreams.

In "Higglers in Kingston," Winnifred Brown-Glaude puts the reader on the ground in frenetic urban Kingston, the capital and largest city in Jamaica. She explores the lives of informal market laborers, called "higglers," across the city as they navigate a corrupt and inaccessible "official" Jamaican economy. But rather than focus merely on the present-day situation, she contextualizes how Jamaica arrived at this point, delving deep into the island's history as a former colony, a home to slaves and masters alike, and an eventual nation of competing and conflicted racial sectors.

"Higglers in Kingston" weaves together contemporary ethnography, economic history, and sociology of race to address a broad audience of readers on a crucial economic and cultural center.

Do you dream of the perfect company? That's the company where information moves freely between all functional areas, where you never have to enter data a second time, and everything is centralized in a single enterprise management system. This is the place where you rarely work on anything in a panic because everything is planned and well-structured, where everybody has permanent access to all useful information, and where all routine tasks are automated and easily controlled. This book presents a modern approach to retail and industrial management, giving you the tools for implementing this type of integrated management based on the open source software: Open ERP. It describes how you can integrate your different services and automate tasks: sales, purchases, process management, stocks, manufacturing, etc.

This handy guide is packed with information to help beginners and experienced market vendors develop a viable product line, create attractive displays and learn simple sales techniques. Whether you sell produce, preserves or crafts, you will learn how to buy supplies efficiently, cost and price your products effectively and handle all the intricacies of market life. This book will help you achieve your goals on your own terms and in keeping with today's important trends.