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Books > Business & Economics > Industry & industrial studies > Distributive industries > Retail sector

Shoplifter! - New Retail Architecture and Brand Spaces (Hardcover): Gestalten Shoplifter! - New Retail Architecture and Brand Spaces (Hardcover)
Gestalten
R1,501 R1,210 Discovery Miles 12 100 Save R291 (19%) Ships in 9 - 17 working days
Perry's Department Store: A Buying Simulation - Bundle Book + Studio Access Card (Other printed item, 4th edition): Karen... Perry's Department Store: A Buying Simulation - Bundle Book + Studio Access Card (Other printed item, 4th edition)
Karen M Videtic, Cynthia W. Steele
R2,530 Discovery Miles 25 300 Ships in 12 - 19 working days

Perry's Department Store: A Buying Simulation, 4th Edition, launches students into the exciting role of being a retail buyer in the fashion industry using a unique simulation approach that takes readers step-by-step through a real-life buying experience. The text is organized into 10 chapters that walk students through the various steps a new buyer would take to complete a six-month buying plan and a merchandise assortment plan for the women's contemporary apparel, junior apparel, women's accessories, men's apparel and accessories, men's contemporary apparel, children's, or home furnishings markets. The fourth edition has been revised with statistical information to reflect a more contemporary structure and business model for a successful department store. The new Perry's Department Store is organized to reflect a larger-scale department store in today's market. Students interact by researching current market and industry trends to build their business. The charts and worksheets in this book and companion website, Perry's Department Store: A Buying Simulation STUDIO, are replicas of those found in the retail and wholesale industry to expose students to the procedures and policies they can expect to find in a first job as an assistant buyer. This new edition and STUDIO launch students directly into the exciting role of a retail buyer in the fashion industry. Perry's Department Store: A Buying Simulation STUDIO - An online tool for more effective study! - Study smarter with self-quizzes featuring scored results and personalized study tips. - Review concepts with flashcards of terms and definitions. - Follow the text's steps and calculations with data and statistical information. - Download worksheets, Excel spreadsheets with embedded formulas and blank worksheets. - View industry catalogs and private label line sheets. - Link to additional resources to complete the buying simulation.

Influencer Relations - Marketing und PR mit digitalen Meinungsfuhrern (German, Paperback, 1. Aufl. 2018): Annika Schach, Timo... Influencer Relations - Marketing und PR mit digitalen Meinungsfuhrern (German, Paperback, 1. Aufl. 2018)
Annika Schach, Timo Lommatzsch
R1,788 Discovery Miles 17 880 Ships in 10 - 15 working days

Die Zusammenarbeit mit digitalen Influencern wird fur die Marketing- und PR-Abteilungen grosser Unternehmen immer interessanter. Neben klassischer Werbung, Media Relations und Content Marketing gehoert auch das Influencer Marketing mittlerweile zum Handwerkszeug der Unternehmenskommunikation. Aber was sind eigentlich Influencer? Influencer sind die Meinungsfuhrer und Meinungsmacher des digitalen Zeitalters. Typischerweise haben sie sich uber verschiedene digitale Kanale (wie Blogs und Social Media) ein Netzwerk aufbauen koennen, in dem sie dank einer gewissen Themenkompetenz als Anlaufquelle fur bestimmte Informationen gelten. Influencer sind in der Regel also weder Journalisten noch klassischen Testimonials oder Prominente, die seit jeher in der Werbung als Botschafter eingesetzt werden, sondern viel mehr ganz normale Menschen, die sich in der digitalen OEffentlichkeit den Ruf eines Experten fur bestimmte Themen erarbeiten konnten. In Unternehmen gilt daher die Pflege der Influencer Relations als Weiterentwicklung des Empfehlungsmarketings. Denn auch wenn die Theorie die Wirksamkeit des Influencer Marketings noch oft kritisch diskutiert, sind Unternehmen, die mittlerweile - ausschliesslich oder verstarkt - auf diese Form der Kommunikation setzen, sehr erfolgreich damit. Dieses Grundlagenwerk bietet erstmals eine fundierte Aufbereitung der Felder Influencer Relations und Influencer Marketing. Neben einer umfassenden Definition und Abgrenzung der wichtigen Begrifflichkeiten stellt es vor allem die Aspekte der strategischen Planung und praktischen Umsetzung vor und erlautert die Themen Evaluation/Key Performance Indicators sowie rechtliche und medienethische Grundlagen. Fuhrende Experten aus der Praxis geben anhand aktueller Best-Cases einen Einblick in den aktuellen Status quo der jungen Disziplin, der vor allem fur Vertreter aus Unternehmen und Agenturen interessant ist. Insgesamt ein lohnendes Buch fur Kommunikations- und Marketingexperten wie auch Studierende der Kommunikationswissenschaften sowie der Public Relations und des Marketings.

International Retailing (Paperback, New): Nicholas Alexander, Anne Marie Doherty International Retailing (Paperback, New)
Nicholas Alexander, Anne Marie Doherty
R2,315 Discovery Miles 23 150 Ships in 12 - 19 working days

Based on the successful international retailing textbook by Nicholas Alexander, this new textbook has been designed to deliver a clear understanding of the retail internationalisation process, considering the supporting theoretical frameworks, international retail activity, and the management of international operations.
Structured around four parts, the text guides students through the internationalisation process, considering international markets and how retail enterprises operate within them, before ending with a concluding section that considers future trends. The authors discuss what is happening in international retailing, who is making it happen, why it is happening in the way that it is, and how it is happening. The book therefore examines the international retail process in its entirety by reflecting on contemporary research and the practicalities of international retail activity.
The textbook will be accompanied by an online resource centre. The ORC will comprise the following features:
Student site:
Web exercises
Weblinks
Glossary of terms
Multiple choice questions
Revision questions
Lecturer site (password protected):
PowerPoint slides
Revision comments/updates for the textbook
Lecturer's guide (explanatory notes and background article guidance for non-research active staff)
Seminar and discussion questions
Exam questions

Retail Marketing Strategy - Delivering Shopper Delight (Paperback): Constant Berkhout Retail Marketing Strategy - Delivering Shopper Delight (Paperback)
Constant Berkhout
R1,287 Discovery Miles 12 870 Ships in 10 - 15 working days

Basing shopper marketing strategy on customer insights is what differentiates market leading retail brands from weaker competitors. Many retail organizations lack business development and strategic departments that collect experiences, set benchmarks and create models and manuals. Retail Marketing Strategy makes the information available to drive new ways of thinking and make retail practice more agile for everyone. Outlining the five key capabilities required for retail excellence, namely in-store execution; organizational development; fact-driven decision making; multi-channel operations, and understanding customers, Retail Marketing Strategy answers some of the most difficult questions in retail including how to innovate to develop new ways to interact with customers across multiple channels, and how to replicate online success stories from other sectors. Practical steps are put forward for collating and interpreting the data generated in shopper activity, helping to make sense of trends and build effective strategy. Guidance is based throughout on neuromarketing research, providing a clear framework for building in experiential elements such as scent or music into the retail environment to really engage with consumers on an emotional level. If you are a marketing, branding or supply chain professional working in retail seeking straightforward and research-driven techniques for building lasting customer loyalty, or you are responsible for driving retail strategy in your organization, let Retail Marketing Strategy be your guide.

Capital Letters - The Economics of Academic Bookselling (Paperback): J. M. Hawker Capital Letters - The Economics of Academic Bookselling (Paperback)
J. M. Hawker
R504 Discovery Miles 5 040 Ships in 12 - 19 working days

Academic bookselling inhabits a landscape fundamentally impacted by legislative and political pressure, colonised by new textual forms and new publishing ventures, experiencing constant change. Capital Letters defines the academic bookshop, text, and market, examining change drivers in the UK, the USA and Asia. Drawing on current research, inclusive of commercial publishers and publishing interest groups, Capital Letters also includes quantitative and qualitative research data from academic booksellers. In evaluating the response of academic bookshops to the changing landscape, Capital Letters argues that academic booksellers can understand, shape, and lead a sustainable and equitable future for academic text within the marketplace.

Merchandise Planning Workbook - Bundle Book + Studio Access Card (Paperback): Rosetta LaFleur Merchandise Planning Workbook - Bundle Book + Studio Access Card (Paperback)
Rosetta LaFleur
R2,042 Discovery Miles 20 420 Ships in 12 - 19 working days

The recipe for profitability is presented in Merchandise Planning Workbook. Focusing on the development of a six-month merchandise plan, the text explains how to use Excel 2007 as a tool to project sales, manage inventory, calculate the amount of merchandise to purchase, and adjust the price throughout the selling season. Application Exercises throughout the chapters familiarize students with each aspect of the plan, provide practice in inputting formulas and data, and demonstrate the impact of changing variables. Seven end-of-chapter assignments, when completed in sequence, produce a merchandise plan for a selling season. By mastering this important aspect of merchandising math, students can develop a marketable competency to help launch their careers in retailing. Introducing Merchandise Planning Workbook STUDIO--an online tool for more effective study! ~Study smarter with self-quizzes featuring scored results and personalized study tips ~Enhance your learning with a 6 month merchandise budget form for a basic product ~Review concepts with evaluation form assignments covering various textbook topics

Retail Domination - Your 7-step Guide to Survive and Thrive in the World of Amazon, Google & Other Online Giants (Paperback):... Retail Domination - Your 7-step Guide to Survive and Thrive in the World of Amazon, Google & Other Online Giants (Paperback)
Glenn Haworth
R457 Discovery Miles 4 570 Ships in 10 - 15 working days
Mass Merchandisers & Off-Price Apparel Buyers Directory 2022 (Paperback): Pearline Jaikumar Mass Merchandisers & Off-Price Apparel Buyers Directory 2022 (Paperback)
Pearline Jaikumar
R7,269 R5,552 Discovery Miles 55 520 Save R1,717 (24%) Ships in 10 - 15 working days
Management of Retail Buying (Paperback): C. Cash Management of Retail Buying (Paperback)
C. Cash
R3,340 R2,611 Discovery Miles 26 110 Save R729 (22%) Ships in 10 - 15 working days

Retail buying covers broad areas such as organization of retail establishments, distribution, roles of buying groups, planning and control, choosing vendors, negotiation, pricing, and selling of goods and services to the consumer. This text offers detailed and up-to-date coverage of retail buying, promoting smart decision making in today's complex global marketplace.

Navigating the New Retail Landscape - A Guide for Business Leaders (Hardcover): Alan Treadgold, Jonathan Reynolds Navigating the New Retail Landscape - A Guide for Business Leaders (Hardcover)
Alan Treadgold, Jonathan Reynolds
R1,632 Discovery Miles 16 320 Ships in 12 - 19 working days

The retail industry globally is in the early stages of an era of profound, perhaps unprecedented, change. This book is intended to serve as a robust and practical guide to leaders of enterprises tasked with both understanding and delivering success in the new landscape of retailing. The book firstly describes the major directions and drivers of change that define the new global landscape of retailing (Part 1). Accelerating technology change, the rise to prominence globally of internet enabled shoppers and the rapid emergence of entirely new retail enterprises and business models are combining to re-shape the very fundamentals of the retail industry. No longer are shops needed to be in the business of retailing. No longer is choice for the shopper limited to the neighbourhood, town or even country in which they live. No longer is the act of retailing solely the preserve of traditional retail enterprises as internet-enabled businesses, technology, logistics, suppliers and financial services enterprises all seek direct relationships with the shopper. The new landscape of retailing is an unforgiving one. Success can be achieved more quickly than has ever been possible before but failure is equally rapid. The opportunities in the new landscape of retailing are profound, but so too are the challenges. Part 2 of this book discusses the structures, skills and capabilities retail enterprises will need if they are to be successful in this new landscape and the skills and perspectives that will be required of the leaders of retail enterprises. Case studies of innovative and successful enterprises are presented throughout the book to illustrate the themes discussed. Frameworks are presented to provide practical guidance for enterprise leaders to understand and contextualise the nature of change that is re-shaping retail landscapes globally. Clear guidance is given of the capabilities, skills and perspectives that will be needed at both an enterprise and a personal leadership level to deliver success in the new landscape of retailing.

Practical Approach To Merchandising Mathematics - Bundle Book + Studio Access Card (Paperback): Linda M Cushman Practical Approach To Merchandising Mathematics - Bundle Book + Studio Access Card (Paperback)
Linda M Cushman
R1,150 R1,090 Discovery Miles 10 900 Save R60 (5%) Ships with 15 working days

A Practical Approach to Merchandising Mathematics, Revised 1st Edition, is dedicated to helping students master the mathematical concepts, techniques, and analysis utilized in the merchandise buying and planning process. Students will review basic maths concepts; learn how to use typical merchandising forms; become familiar with the application of computerized spreadsheets in retailing; and recognize the basic factors of buying and selling that affect profit. This peer-reviewed new edition of the text brings together assortment planning, vendor analysis, markup and pricing, and terms of sale into one comprehensive resource for students who will be involved with the activities of merchandise buying in the retail industry. Introducing A Practical Approach to Merchandising Mathematics STUDIO--an online tool for more effective study! ~Study smarter with self-quizzes featuring scored results and personalized study tips ~Review concepts with flashcards of terms and definitions ~Access downloadable spreadsheets and tables illustrating operational results, inventory and merchandise plans ~Test your knowledge with review exercises covering key text concepts ~Redeeming the code inside this card will give you full access to the content previously contained on the DVD or CD packaged with this book

The Loneliness of the Long Distance Book Runner (Paperback, New): Bill Rees The Loneliness of the Long Distance Book Runner (Paperback, New)
Bill Rees 1
R242 Discovery Miles 2 420 Ships in 12 - 19 working days

More than just a travel memoir, this book is a behind-the-scenes glimpse inside the antique book trade. Hurdling from one anecdote to the next, Bill Rees regales readers with his many adventures selling valuable books. From finding a first edition on a Parisian pub shelf to opening a store in Paris and trading rare titles with big names like Ian McEwan and Alan Sillitoe, this account is packed with amusing narrative. Driven by the joys and trials of the author's literary pursuit, the landscape of this quirky journey ranges from a small bookshop in Montpelier to a private library in Morocco, while the life path and story presented are a one-of-a-kind find.

Theory of Shopping (Hardcover): D. Miller Theory of Shopping (Hardcover)
D. Miller
R1,507 Discovery Miles 15 070 Ships in 12 - 19 working days

"A Theory of Shopping" offers a highly original perspective on one of our most basic everyday activities - shopping. We commonly assume that shopping is primarily concerned with individuals and materialism. But Miller rejects this assumption and follows the surprising route of analysing shopping by means of an analogy with anthropological studies of sacrificial ritual. He argues that the act of purchasing goods is almost always linked to other social relations, and most especially those based on love and care.

The ethnographic sections of the book are based on a year's study of shopping on a street in North London. This provides the basis for a sensitive description of the issues the shopper confronts when making decisions as to what to buy. Miller develops a theory to account for these observations, arguing that shopping typically consists of three major stages which reflect the three key stages of many rites of sacrifice. In both shopping and sacrifice the ultimate intention is to constitute others as desiring subjects. Finally the book examines certain historical shifts in both subjects and objects of devotion, in particular, ideals of gender and love.

This treatment of shopping from the perspective of comparative anthropology represents a highly innovative approach to one of the most familiar tasks of our daily lives. Written in a clear and accessible manner, this book will be of interest to students and academics in anthropology, sociology and cultural studies, as well as anybody who wants to consider more deeply the nature of their own everyday activities.

The Larder of the Wise - The Story of Vancouver's James Inglis Reid Ltd. (Hardcover): M Anne Wyness The Larder of the Wise - The Story of Vancouver's James Inglis Reid Ltd. (Hardcover)
M Anne Wyness
R623 Discovery Miles 6 230 Ships in 12 - 19 working days

The Larder of the Wise: The Story of Vancouver's James Inglis Reid Ltd. traces the history of the iconic store whose traditional Scottish fare and well-remembered hallmarks of "We hae meat that ye can eat" and "Value always" earned the following of devoted customers from inside and outside of the city for almost eighty years. Founded in 1908 and situated for most of its history at 559 Granville Street, Reid's was a fixture in Vancouver's downtown shopping district. Customers were drawn by the store's cured and smoked hams and bacons, expertly prepared sausages and haggis, freshly baked meat pies and scones, and many other favorite items-almost all made on premises using recipes and artisanal techniques passed down for decades. When it closed in 1986 to make way for the Pacific Centre development, many thought an important part of Vancouver heritage was forever lost. But thanks to a treasure-trove of business records, letters, photos and objects preserved from the store, and drawing on her own personal memories and knowledge of the business as the granddaughter of company founder James Reid and the daughter of Gordon Wyness, who succeeded Reid as manager, author M. Anne Wyness brings this special store alive once again. Richly illustrated and engagingly told, this story of a unique family business is also a story of Vancouver itself. Through economic booms and declines, two world wars, shifts in consumer habits, the rise of the suburbs and the changing fortunes of the downtown Granville Street area, Reid's enjoyed prosperity and endured challenges in step with a changing city.

Fashion Entrepreneurship - Retail Business Planning - Bundle Book + Studio Access Card (Paperback, 3rd edition): Michele M.... Fashion Entrepreneurship - Retail Business Planning - Bundle Book + Studio Access Card (Paperback, 3rd edition)
Michele M. Granger, Tina M Sterling, Ann Cantrell
R2,349 Discovery Miles 23 490 Ships in 9 - 17 working days

"This is a useful step-by-step guide for starting your own apparel boutique or online business." Marissa Zorola, University of North Texas, US Written by entrepreneurs, for entrepreneurs, the book explains management, market segmentation, financial statements, cash flow, accessing capital, e-commerce, and omni-channel retailing. A hypothetical business plan that builds with each chapter and examples of business models from Warby Parker and Etsy give you a framework for building a successful fashion company. Profiles of entrepreneurs and exercises in a book illustrated with more than 100 images show you how to apply the process to your own ideas. Instructor Resources -Instructor's Guide provides suggestions for planning the course and using the text in the classroom, supplemental assignments, and lecture notes -Test Bank includes sample test questions for each chapter -PowerPoint (R) presentations include images from the book and provide a framework for lecture and discussion STUDIO Resources - Study smarter with self-quizzes featuring scored results and personalized study tips - Review concepts with flashcards of terms and definitions - Practice your skills with downloadable worksheets to complete the end of chapter Business Plan Connection exercises - Download Business Plan and Financial Plan templates to get your business off the ground

The Shop Girls - A True Story of Hard Work, Friendship and Fashion in an Exclusive 1950s Department Store (Paperback, Digital... The Shop Girls - A True Story of Hard Work, Friendship and Fashion in an Exclusive 1950s Department Store (Paperback, Digital original)
Ellee Seymour 1
R395 R358 Discovery Miles 3 580 Save R37 (9%) Ships in 9 - 17 working days

For Rosemary, Eve, Betty, Jean and Irene, working in Heyworth's department store in Cambridge is a dream come true. Once the girls step inside the elegant building - surrounded by beautiful dresses, sumptuous fabrics and glamorous accessories - the hardships and struggles of their own lives are temporarily forgotten. Heyworth's is a magical place, where the shop girls - in their smart, simple black dresses - serve the fashionable elite of Cambridge, and glimpse lives of style and ease far beyond anything they had ever imagined. It is also a place where hard work and talent are valued, and where these young women can forge a successful career. Set against the backdrop of the closing years of the Second World War, and moving into the 1950s, The Shop Girls perfectly captures the camaraderie and friendship of five ambitious young women working together in a store that offered them an escape from the drudgery of their wartime childhoods. Each of the girls' stories will be individually published from July 2014 in fortnightly serialised ebooks, leading up to the release of the complete edition (with bonus material) in September.

Fashion Fibers - Designing for Sustainability - Bundle Book + Studio Access Card (Other printed item): Annie Gullingsrud Fashion Fibers - Designing for Sustainability - Bundle Book + Studio Access Card (Other printed item)
Annie Gullingsrud
R1,895 R1,359 Discovery Miles 13 590 Save R536 (28%) Ships in 12 - 19 working days

Fashion Fibers: Designing for Sustainability is an accessible reference tool for fashion students and designers who want to learn how to make decisions to enhance the sustainability potential in common fibers used in the fashion industry. Drawing upon the cradle to cradle philosophy and industry expertise, the book introduces readers to the fundamentals of fiber production and the product lifecycle. It features a fiber-by-fiber guide to natural fibers including cotton, hemp, silk, manufactured fibers including polyester, modal, azlon, then covers processing and promoting recycled fibers that are designed to be "circular". Each chapters investigates six main areas of potential impact in fiber cultivation, production, and processing-including chemical use, water, fair labor, energy use, consumer use/washing and biodegradability and recyclability. Readers will learn about the sustainability benefits and environmental impacts at each stage of the lifecycle, optimizing sustainability benefits, availability, product applications, and marketing and innovation opportunities that lead to more sustainable fashion. Features - Future Fibers sections highlight emerging fiber technologies and innovations such as new virgin-quality apparel fibers that have been recycled from post-consumer textile waste - Emphasizes application through examples and images of product end use - Discusses closed loop material systems that enable the recycling of fibers - Innovation Exercises offer readers practice designing or merchandising fashion products to optimize sustainability benefits - Foreword by Lynda Grose, Designer and Educator, California College of the Arts, US STUDIO RESOURCES - Study smarter with self-quizzes featuring scored results and personalized study tips - Review concepts with flashcards of terms and definitions - Enhance your knowledge with real-world case studies

Overstocked & Overworked (Paperback): Stan Kouros Overstocked & Overworked (Paperback)
Stan Kouros
R460 R420 Discovery Miles 4 200 Save R40 (9%) Ships in 10 - 15 working days
Opting in to Optimization - How Successful Ecommerce Brands Convert More Customers, Increase Profits, and Create Raving Fans... Opting in to Optimization - How Successful Ecommerce Brands Convert More Customers, Increase Profits, and Create Raving Fans (Paperback)
R Jon MacDonald
R430 R404 Discovery Miles 4 040 Save R26 (6%) Ships in 10 - 15 working days
Retail Risk Assessment - 2022 (Paperback): Steve Greenfield Retail Risk Assessment - 2022 (Paperback)
Steve Greenfield
R185 Discovery Miles 1 850 Ships in 10 - 15 working days
RETAIL Before, During & After COVID-19 (Paperback): Bruce Winder RETAIL Before, During & After COVID-19 (Paperback)
Bruce Winder
R561 Discovery Miles 5 610 Ships in 10 - 15 working days
Gilding The Lily - Inside The Cut Flower Industry (Paperback): Amy Stewart Gilding The Lily - Inside The Cut Flower Industry (Paperback)
Amy Stewart 1
R399 R363 Discovery Miles 3 630 Save R36 (9%) Ships in 9 - 17 working days

A green-fingered gardener, Amy Stewart has always delighted in the sight of freshly cut flowers, but she grew increasingly curious and uneasy about the journey those flowers take to reach her bouquet. In Gilding the Lily, Stewart introduces us to the people, places and plants that make up this multi-million-pound industry, from a lily grower in the American Northwest to the rose fields of Ecuador and the tulip greenhouses in Holland. Gilding the Lily is a page-turning enquiry into the controversial practices that lie behind each bloom, including the treatment of the workers in the fields and greenhouses, the issue of patenting and the use of pesticides, and the financial forces that drive the quest for the "perfect" flower. It is also a wonderful story about the romance and the reality of growingand cultivating flowers.

Come Back to Bed - Attract More Foot Traffic and Make People Fall in Love with Your Store (Paperback): Mark Kinsley, Mark Quinn Come Back to Bed - Attract More Foot Traffic and Make People Fall in Love with Your Store (Paperback)
Mark Kinsley, Mark Quinn
R395 R369 Discovery Miles 3 690 Save R26 (7%) Ships in 10 - 15 working days
The Future of Global Retail - Learning from China's Retail Revolution (Paperback): Winter Nie, Yunfei Feng, James Wang,... The Future of Global Retail - Learning from China's Retail Revolution (Paperback)
Winter Nie, Yunfei Feng, James Wang, Mark Greeven
R997 Discovery Miles 9 970 Ships in 9 - 17 working days

China's new retail revolution will completely transform how the world thinks about retail and digital innovation. But is the world ready yet? In this book, the authors share an insider's perspective on what is happening in China to reveal the future for global retail, and a clear framework to help you prepare. The book presents a number of real-world cases, based on interviews and first-hand consumer experience, to decode China's retail revolution so that you can understand what is happening and why, and what it means for the rest of the world. Crucially, the book identifies five critical stages in the development of new retail that global retail executives need to grasp now: lifestyle commerce, Online-Merge-Offline retail, social retail, livestream retail and invisible retail. To help the industry get ready for this new, China-inspired paradigm in retail, the authors present a practical and simple framework - a ten-year strategic roadmap for global retail executives, which we call the "Beyond" the Value Chain Model. China's new retail is not just about fashion, cosmetics, snacks, data-driven convenient stores and commercial live streaming. At a time when the world of retail is being upended, it offers inspirational lessons in innovation, purpose and agility for global executives across the entire retail spectrum.

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