Das Internet als Eckpfeiler der modernen Informationsgesellschaft hat sowohl neue, digitale Markte geschaffen als auch bestehende Markte grundlegend verandert. Der Autor stellt die besonderen Merkmale der Internet-Okonomie systematisch dar. Dazu wendet er klassische okonomische Modelle auf das Internet an, stellt aber auch neue Modelle vor. Die Gesetzmassigkeiten der Internet-Okonomie werden anhand vieler Beispiele aufgedeckt, daraus der Erfolg etablierter Anbieter erklart und Handlungsempfehlungen fur Akteure der Internet-Okonomie abgeleitet."

Gain insight and strategic advice for driving value in your organization with this practical guide that condenses a decade of ServiceNow wisdom into the must-know essentials for impactful deployments Key Features Focus on what to do when shaping and leading a ServiceNow journey Explore strategies for making your projects impactful and valuable Guidance for leaders at every level to maximize return on their investments in ServiceNow Book DescriptionServiceNow is the leading enterprise service management platform that enables the effective management of services in a modern enterprise. In this book, you'll learn how to avoid pitfalls that can challenge value realization, where to focus, how to balance tradeoffs, and how to get buy-in for complex decisions. You'll understand the key drivers of value in ServiceNow implementation and how to structure your program for successful delivery. Moving ahead, you'll get practical guidance on the methods and considerations in securely using ServiceNow. You'll also learn how to set up a multi-instance environment including best practices, patterns and alternatives in the use and maintenance of a multi-instance pipeline. Later chapters cover methods and approaches to design processes that deliver optimal ROI. Further, you'll receive tips for designing technical standards, designing for scale, ensuring maintainability, and building a supportable instance. Finally, you'll focus on the innovative possibilities that can be unlocked in a ServiceNow journey which will help you to manage uncertainty and claim the value of being an early adopter. By the end of this book, you'll be prepared to lead or support a ServiceNow implementation with confidence that you're bringing not only a solution but also making an impact in your organization. What you will learn Understand the key drivers of value in ServiceNow implementation Structure your ServiceNow programs for successful delivery Discover methods and tools for securely using ServiceNow Set up a multi-instance environment with best practices and patterns Architect and lead the deployment of AI capabilities in ServiceNow Build innovative experiences using NLU, virtual agents and the Now Experience Framework Who this book is forThis book is for architects, consultants and project leaders looking to drive value by applying ServiceNow effectively and efficiently. Platform administration or development experience is useful but not necessary to get the most out of this book. However, some familiarity with the modules and features of ServiceNow is expected.

La scienza dei servizi nasce dal tentativo di unire informatica, ricerca operativa, ingegneria industriale, scienze manageriali, sociali, cognitive e legali al fine di sviluppare le competenze richieste da un economia basata sui servizi.

Il libro si articola su tre parti. La prima contiene una rassegna dei contributi sulla progettazione, gestione e realizzazione dei servizi individuando la maggiori scuole di pensiero internazionali che, negli ambiti strategico, organizzativo, del marketing e dell operation management hanno affrontato il tema. La seconda parte approfondisce il ruolo delle nuove tecnologie dal design all erogazione dei servizi. La terza parte contiene, infine, casi di applicazione dei principi della service science."

Take your DevOps and DevSecOps game to the next level by leveraging the power of the GitHub toolset in practice Key Features Release software faster and with confidence Increase your productivity by spending more time on software delivery and less on fixing bugs and administrative tasks Deliver high-quality software that is more stable, scalable, and secure Book DescriptionThis practical guide to DevOps uses GitHub as the DevOps platform and shows how you can leverage the power of GitHub for collaboration, lean management, and secure and fast software delivery. The chapters provide simple solutions to common problems, thereby helping teams that are already on their DevOps journey to further advance into DevOps and speed up their software delivery performance. From finding the right metrics to measure your success to learning from other teams' success stories without merely copying what they've done, this book has it all in one place. As you advance, you'll find out how you can leverage the power of GitHub to accelerate your value delivery - by making work visible with GitHub Projects, measuring the right metrics with GitHub Insights, using solid and proven engineering practices with GitHub Actions and Advanced Security, and moving to event-based and loosely coupled software architecture. By the end of this GitHub book, you'll have understood what factors influence software delivery performance and how you can measure your capabilities, thus realizing where you stand in your journey and how you can move forward. What you will learn Effectively measure software delivery performance Adopt DevOps and lean management techniques in your teams Plan, track, and visualize your work using GitHub Issues and Projects Use continuous delivery with GitHub Actions and Packages Scale quality through testing in production and chaos engineering "Shift left" security and secure your entire software supply chain Use DevSecOps practices with GitHub Advanced Security Secure your code with code scanning, secret scanning, and Dependabot Who this book is forThis book is for developers, solutions architects, DevOps engineers, and SREs, as well as for engineering or product managers who want to enhance their software delivery performance. Whether you're new to DevOps, already have experience with GitHub Enterprise, or come from a platform such as Azure DevOps, Team Foundation Server, GitLab, Bitbucket, Puppet, Chef, or Jenkins but struggle to achieve maximum performance, you'll find this book beneficial.

Software-Technik und Management entscheiden sich immer haufiger fur eine Service-orientierte Architektur (SOA), denn das neuartige Modell eignet sich hervorragend zur Modernisierung ganzer IT-Landschaften. Der Kerngedanke: einzelne, geschaftsorientierte Servicebloecke ersetzen komplexe Strukturen. Neben den Grundlagen prasentieren die Autoren technologische Konzepte und Standards zur praktischen Umsetzung Service-orientierter Architekturen unter der Verwendung von WebServices. Sie beantworten die Frage, inwiefern sich diese zur Implementierung eignen. Erganzend erlautern sie das organisatorische Vorgehen im Rahmen der SOA-Governance und zeigen, wie Anwender mit Hilfe der Prozessbeschreibungssprache WS-BPEL Services in Prozesse umwandeln.

Dieses Fachbuch widmet sich den beiden Themen eDemocracy und eGovernment: Mit eDemocracy werden der Informationsaustausch und die demokratischen Entscheidungs-, Abstimmungs- und Wahlverfahren elektronisch unterstutzt. eGovernment bezweckt, digitale Behordendienste fur Burgerinnen und Burger wie fur Unternehmen und Organisationen zur Verfugung zu stellen. Beispiele dazu sind elektronische Dienste im Steuerbereich, Arbeitvermittlung und webbasierte Jobborsen, Public Offering via Webplattformen oder mobile Gesundheitsdienste.Das Buch richtet sich primar an Studierende der Wirtschafts- und Politikwissenschaften an Fachhochschulen und Universitaten, die einen systematischen und umfassenden Uberblick uber den State of the Art von eDemocracy und eGovernment suchen. Daneben ist es fur Leser geeignet, die sich mit den digitalen Austausch- und Partizipationsoptionen in der Wissensgesellschaft auseinandersetzen."

Follow Google's own ten-step plan to construct a secure, reliable, and extensible foundation for all your Google Cloud base infrastructural needs Key Features Build your foundation in Google Cloud with this clearly laid out, step-by-step guide Get expert advice from one of Google's top trainers Learn to build flexibility and security into your Google Cloud presence from the ground up Book DescriptionFrom data ingestion and storage, through data processing and data analytics, to application hosting and even machine learning, whatever your IT infrastructural need, there's a good chance that Google Cloud has a service that can help. But instant, self-serve access to a virtually limitless pool of IT resources has its drawbacks. More and more organizations are running into cost overruns, security problems, and simple "why is this not working?" headaches. This book has been written by one of Google's top trainers as a tutorial on how to create your infrastructural foundation in Google Cloud the right way. By following Google's ten-step checklist and Google's security blueprint, you will learn how to set up your initial identity provider and create an organization. Further on, you will configure your users and groups, enable administrative access, and set up billing. Next, you will create a resource hierarchy, configure and control access, and enable a cloud network. Later chapters will guide you through configuring monitoring and logging, adding additional security measures, and enabling a support plan with Google. By the end of this book, you will have an understanding of what it takes to leverage Terraform for properly building a Google Cloud foundational layer that engenders security, flexibility, and extensibility from the ground up. What you will learn Create an organizational resource hierarchy in Google Cloud Configure user access, permissions, and key Google Cloud Platform (GCP) security groups Construct well thought out, scalable, and secure virtual networks Stay informed about the latest logging and monitoring best practices Leverage Terraform infrastructure as code automation to eliminate toil Limit access with IAM policy bindings and organizational policies Implement Google's secure foundation blueprint Who this book is forThis book is for anyone looking to implement a secure foundational layer in Google Cloud, including cloud engineers, DevOps engineers, cloud security practitioners, developers, infrastructural management personnel, and other technical leads. A basic understanding of what the cloud is and how it works, as well as a strong desire to build out Google Cloud infrastructure the right way will help you make the most of this book. Knowledge of working in the terminal window from the command line will be beneficial.

Das Buch zu Business Intelligence (BI) pr sentiert mit SAP NetWeaver 7.0. eine Version, die sich f r die Lehre besonders gut eignet, weil aktuelle Technologie praxisnah und anschaulich pr sentiert werden kann. Die Verkn pfung von Data Warehouse Technologie mit Business Information Warehouse erlaubt, BI aus verschiedenen Blickwinkeln zu betrachten. Fallstudien mit pr zisen Anweisungen und anschaulichen Grafiken zeigen das Zusammenspiel der verschiedenen Disziplinen in SAP NetWeaver 7.0 und lassen den Anwender Business Intelligence praktisch erleben.

Das erste deutschsprachige Lehrbuch zum Thema Revenue Management erlautert die wesentlichen Grundkonzepte und behandelt die zentralen Instrumente Preisdifferenzierung, Kapazitatssteuerung, Uberbuchungssteuerung sowie Dynamic Pricing. Die jeweils grundlegenden mathematischen Modelle und Methoden werden vorgestellt und anhand vieler Rechenbeispiele verdeutlicht. Das Buch richtet sich an Studenten der Betriebswirtschaftslehre, Wirtschaftsinformatiker sowie Wirtschaftsingenieure und ist auch zum Selbststudium geeignet. Mit Ubungen zur Lernkontrolle."

Pro PerformancePoint Server 2007 is Microsoft's latest product in its line of business intelligence applications, a piece of software that gathers data from corporate databases and delivers it to an end user in a friendly, graphical fashion. PerformancePoint offers the next step in the digitization world. Businesses now have gigabytes upon terabytes of data in databases; there's a need to interpret the data and glean key business insights from it and PerformancePoint.

Author Philo Janus walks you through the business process management and architecture of the PerformancePoint product before delving into developing a complete business intelligence solution, from start to finish. What you'll learn Develop an endtoend business intelligence solution Harness and massage data using SQL Server Integration Services, SQL Server Analysis Services, and SQL Server Reporting Services Use ProClarity Analytics to get a better view on corporate performance data Build a portal with key performance indicators and business scorecards using PerformancePoint, Excel Services, and Microsoft Office SharePoint Server 2007. Build out a complete business scorecard Develop tools for business planning and forecasting Who this book is for

If you're interested in harvesting data from your corporate databases, developing solutions to represent it visually to different audiences in your business, and slicing and dicing that information in a variety of different ways, PerformancePoint--and this book--are for you.

Dieses Buch behandelt erstmals sowohl die betriebswirtschaftlichen als auch die methodischen Grundlagen des Produktionsfaktors Information. Information wird im betrieblichen Kontext uberwiegend durch die Ressource "Daten" bestimmt. Das Lehrbuch vermittelt auf anschauliche Weise, wie Daten entstehen (Prozesse), wie sie systematisiert und aufgebaut sind (Strukturen) und welche betriebswirtschaftliche Bedeutung (Inhalte) sie haben. Die verschiedenen betrieblichen Beispiele werden durch eine alle Lerninhalte integrierende Fallstudie zusammengefasst. Die entsprechende grafische Darstellung betrieblicher Daten und Prozesse erfolgt mit Hilfe der Unified Modelling Language (UML). Daruber hinaus wird das Konzept der Extensible Markup Language (XML) vorgestellt. Zu allen Kapiteln bietet das Buch Ubungsaufgaben. Die umfangreichen Beispiele basieren uberwiegend auf realen betrieblichen Fallen.

Wertschopfungsnetzwerke ermoglichen eine uberbetrieblich abgestimmte Leistungserstellung, bei der sich die einzelnen Partner auf ihre Kernkompetenzen konzentrieren. Aktuelle Entwicklungen etwa im Mobilfunkmarkt zeigen Erfolg versprechende Potenziale auf. Auch fur aktuelle Informationstechnologien stellen Wertschopfungsnetzwerke wirtschaftlich interessante Anwendungsgebiete dar. Die Probleme des Aufbaus und der kontinuierlichen Verbesserung von Wertschopfungsnetzwerken lassen sich mit speziellen Managementkonzepten systematisch losen."

Die Autoren pr sentieren Systeme und Konzepte, die betriebliche Entscheidungen nachhaltig unterst tzen und verbessern. Die Entwicklung ist zwar seit mehr als 30 Jahren in Gang, doch jetzt gibt es einen allgemeinen Kriterienkatalog. Anhand dessen lassen sich unterschiedliche, bew hrte System- und Konzeptkategorien klassifizieren und charakterisieren. Im Fokus: Aktuelle technologische Str mungen wie Data Warehouse-Architekturkonzepte, Online Analytical Processing-L sungen und Data Mining-Systeme.

Routineaufgaben verursachen in Softwareentwicklungsprojekten einen Grossteil der Kosten: Modellvarianten verwalten, Softwaremodelle in Code umsetzen, kontinuierlich die Software mit Kundenanforderungen abgleichen. Dieser Band setzt auf Automatisierung. Er bietet Methoden, die Softwareentwickler entlasten: Softwaremodell-Variantenmanagement, automatisierte Uberfuhrung von Modellen in Code, Controlling-Konzepte und Werkzeuge zur Umsetzung.

Die enorme Beschleunigung des Warenaustausches, die weltweite Globalisierung und Vernetzung erzeugen unternehmensubergreifende Wertschopfungsnetzwerke. Zunehmend unterstutzen so genannte Advanced Planning Systems (APS) Entscheidungen im Liefernetz- und Logistikmanagement. Das Buch prasentiert Beispiele zur Nutzung quantitativer Methoden in Supply Chain Management und Logistik aus den Bereichen Operations Research und Wirtschaftsinformatik."

Evolve the humble CLI with Go and unleash the next generation of powerful, flexible, empathy-driven interfaces. Finally, join a community of other CLI developers and distribute within the popular Homebrew package management tool! Key Features * Discover how Go enables the development of powerful, elegant, and intuitive CLIs * Explore a range of CLI development aspects and pick up a vast array of best practices * Create impressive interfaces that are both fun and user-friendly, and learn how to distribute them Book Description Let's face it: GUIs can only do so much. Sure, they have their place - they're intuitive and user-friendly - but for productivity, nothing beats a CLI. Many organizations these days settle for the GUI, thinking no alternative offers similar accessibility but better functionality. Does this describe your organization? Pick up this book and get them to think again. Building Modern CLI Applications in Go helps you achieve what most assume isn't possible: an interface that rivals the GUI in elegance yet surpasses it in high-performance execution. Through its practical, step-by-step approach, you'll gain everything you need to harness the power and simplicity of the Go language to build CLI applications that revolutionize the way you work. After a primer on CLI standards and Go, you'll be launched into tool design and proper framework use for true development proficiency. The book then moves on to all things CLI, giving you full mastery of everything from arguments and flags to errors and API calls. Later, you'll dive into the nuances of empathic development, so that you can ensure the best UX possible, before you finish up with build tags, cross-compilation, and container-based distribution. By the end of this guide, you'll be fully equipped to take the performance and flexibility of your organization's applications to the next level. What you will learn * Explore good CLI philosophy and enact it effectively using Go * Master Go code structure, testing, and other essentials * Add a colorful dashboard to your CLI using engaging ASCII banners * Use Cobra, Viper, and other frameworks to give your CLI an edge * Handle inputs, API commands, errors, and timeouts like a pro * Target builds for specific platforms the right way using build tags * Build with empathy, using easy bug submission and traceback * Containerize, distribute, and publish your CLIs quickly and easily Who This Book Is For This book is for beginner and intermediate Golang developers who have an interest in developing CLIs and who enjoy learning by doing. You will need to understand basic Golang programming concepts but will require no prior knowledge of CLI design and development.

Artificial Intelligence (AI) in Healthcare is more than a comprehensive introduction to artificial intelligence as a tool in the generation and analysis of healthcare data. The book is split into two sections where the first section describes the current healthcare challenges and the rise of AI in this arena. The ten following chapters are written by specialists in each area, covering the whole healthcare ecosystem. First, the AI applications in drug design and drug development are presented followed by its applications in the field of cancer diagnostics, treatment and medical imaging. Subsequently, the application of AI in medical devices and surgery are covered as well as remote patient monitoring. Finally, the book dives into the topics of security, privacy, information sharing, health insurances and legal aspects of AI in healthcare.

Dieses Buch diskutiert die Informationsfunktion spezifisch fur Non Profit Organisationen (NPO's) und Non Governmental Organisationen (NGO's). Es stellt die strategischen und organisatorischen Grundsatzfragen fur ein effizientes und effektives Informationsmanagement in den Vordergrund. Die Themenschwerpunkte des Fachbuches sind: Strategische Informationssystemplanung, aufbau- und ablauforganisatorische Fragestellungen, Architekturaspekte zum Information und Process Engineering, Nutzung webbasierter Plattformen und elektronischer Netzwerke, Gewahrleistung von Datenschutz und Datensicherheit, Controlling des Informationsmanagements. Die Themen werden anhand klarer Vorgehensweisen und anschaulicher Anwendungsbeispiele erlautert.

Das Fachbuch richtet sich primar an die Verantwortlichen der Leitungsorgane von NPO's und NGO's. Daruber hinaus ist es fur Studierende der Wirtschaftswissenschaften an Universitaten und Fachhochschulen gedacht."

Reduce the complexity of managing applications on Kubernetes and develop an enterprise pattern for application delivery Key Features Learn best practices from the core maintainer of Helm for application delivery and life cycle management Manage applications deployed in Kubernetes effectively using Helm Go beyond the basics when using Helm with key security considerations and management options Book DescriptionContainerization is one of the best ways to implement DevOps, and learning how to execute it effectively is an essential part of a developer's skillset. Kubernetes is the current industry standard for container orchestration. This book will help you discover the efficiency of managing applications running on Kubernetes with Helm. Starting with a brief introduction to Helm and its impact on users working with containers and Kubernetes, you'll delve into the primitives of Helm charts and their architecture and use cases. From there, you'll understand how to write Helm charts in order to automate application deployment on Kubernetes and work your way toward more advanced strategies. These enterprise-ready patterns are focused on concepts beyond the basics so that you can use Helm optimally, looking at topics related to automation, application development, delivery, lifecycle management, and security. By the end of this book, you'll have learned how to leverage Helm to build, deploy, and manage applications on Kubernetes. What you will learn Understand how to deploy applications on Kubernetes with ease Package dynamic applications for deployment on Kubernetes Integrate Helm into an existing software release process Develop an enterprise automation strategy on Kubernetes using Helm Use Helm within a Helm Kubernetes operator Leverage Helm in a secure and stable manner that fits the enterprise Discover the ins and outs of automation with Helm Who this book is forThis book is for Kubernetes developers or administrators who are interested in learning Helm to provide automation for app development on Kubernetes. Although no prior knowledge of Helm is required, basic knowledge of Kubernetes application development will be useful.

Innerhalb moderner Informations- und Kommunikationssysteme fA1/4r Supply Chain Management und Logistik stehen heute erstmals groAe Mengen an digitalen, strukturierten Daten zur VerfA1/4gung. Diese bilden eine hervorragende Basis fA1/4r den Einsatz quantitativer Methoden bei der EntscheidungsunterstA1/4tzung. Durch State-of-the-Art-Technologien des Operations Research kAnnen heute sehr groAe Praxismodelle optimal gelAst und die Ergebnisse nahtlos in die Informations- und Kommunikationssysteme eines Unternehmens oder einer Lieferkette eingebunden werden. DarA1/4ber hinaus ist der Einsatz von Optimierungsverfahren heute nicht nur in der Planungsphase, sondern auch in der AusfA1/4hrung mAglich. Das Buch prAsentiert Beispiele zur Nutzung quantitativer Methoden in Supply Chain Management und Logistik aus den Bereichen des Operations Research und der Wirtschaftsinformatik.