Every year corporations spend billions in pursuit of change. Some are successful. Many are not. In this winner of the prestigious 1999 Management Consultancy Association Prize, Paul Taffinder casts a critical eye over the big change efforts of more than 30 organizations worldwide, and offers conclusions as unsettling as they are insightful and firmly supported by real--world business sense. "Paul Taffinder achieves what in many other books remains an empty promise. Brilliant insight...inspiring...A real eye--opener."----Dr. Siegfried Hoenle, Director, Warburg Dillon Read.

By understanding how decision-making is best made in an era of very high competition greatly pressured by the constant speed of disruptive technologies, transcultural organizations in particular can increase sustainable profitability, thus creating a "trickle-down" effect throughout the entity. Cultural Variations and Business Performance: Contemporary Globalism offers the latest research in the field of Business Performance Management in the global economic environment of present conditions. Defined as an approach which necessitates looking at business as a whole entity instead of only at the divisional level, Business Performance Management (BPM) entails reviewing overall business performance to determine how an organization can better reach its goals. Although there are numerous publications on this topic available on the market, relatively few go into depth as to how cultural variations affect business performance in contemporary globalism. The primary objective of this publication is that of reference material for business executives, scholar-practitioners, and university students who need to better understand the importance and influence of transcultural decision-making on business performance in contemporary globalism.

Decoupling of business models and ecosystems is the disconnection of certain characteristic activities originally planned and completed in coincidence. It could bring in an immense adverse shock in the functioning of established business models and ecosystems possibly bringing them to resilience. Core causes for decoupling and resilience of business models and ecosystems are jolts, known as global crisis, universal pandemics, etc. The undesirable outcomes of critical events can reveal unique circumstances for business model and ecosystem resilience. Business model and ecosystem resilience represents a mandatory prerequisite for firms challenging their functioning and even very existence. Research has been conducted thus far, nevertheless this theme requires significantly more consideration. The key objective of this book is to bring further insights in the field delivering a thorough examination of the ways in which business models and ecosystems can develop resilience under extraordinary conditions. In the book, the resilience of business models and ecosystems is analysed aiming to investigate further the specifics of the relevant processes securing resilience and its outcomes. The resilience of business models and ecosystems is scrutinised as a credible way for enhancing the predispositions of firm's survivability.

The confluence of global business and digital business, a shift long in the making, is now well underway. Of the important factors that account for this confluence, two in particular stand out: continuing advances in technology and innovation and the growing interconnectedness between the physical and digital worlds. These trends have major implications for corporate strategists. Aimed specifically at an executive/professional audience, this book derives its underpinnings from the actual practice of global and digital business. It's imperative for multinational enterprises (MNEs) to learn from the experiences of other MNEs how they do business and how they became successful in their international and digital activities. A main argument of the book is that MNEs represent a very significant component of the global economy and that there's a paucity of professional books that executives and managers can use to help them enter, compete, and grow in foreign markets - for both physical and digital goods and services. The book's core focus therefore is global strategy for digital businesses and digital strategy for global businesses. MNEs have existed for a very long time. So, why now? The context of business in the last several years has undergone significant change. First, growing interconnectedness between the physical and digital worlds; 2) accelerating growth of technologies, such as artificial intelligence (AI) and cloud computing, used not only by IT firms but increasingly by firms in practically all industries; 3) growing role of cross-border data flows versus international trade in goods - a fact not often covered in books on strategy and international business; 4) emergence of millions of entrepreneurs and small and medium-sized businesses new to the global marketplace for goods and services; and 5) a changed political, economic, and social environment in many parts of the world including the U.S., several European countries, and Latin America - all of which have important implications for business. This book treats global strategy and digital strategy in an integrated manner in one volume. From a strategy perspective, it classifies products into three categories, physical products, digital products, and smart machines (products that are both physical and digital, and connected to the internet) - because the economics and strategy of each kind of products is distinct from that of others. This book includes new models and frameworks such as the PRISM framework of foreign market selection. It relies on the latest research conducted by major consulting firms such as PricewaterhouseCoopers and McKinsey & Company.

Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.

The book focuses on the different aspects of business in India required to be taken care of by any businessperson, especially a foreigner, willing to do business in India. India is known for "unity in diversity." The country being a very old civilization, and of continental size with great diversity, often remains a mystery for most of the foreign investors and businesspersons who get very easily attracted to it because of the humongous market and its potential. The book goes deep into the various important aspects of business in India which essentially hold the key to success of a business venture. A good understanding of the political, economic, social, technological, environmental, and legal aspects (the PESTEL framework) of the business environment in the country holds a businessperson in good stead in comparison with others who have little or no idea of the big picture. The book discusses these aspects with pertinent examples to make understanding their interplay easy. Any person unfamiliar with India as a country will get a good idea of different aspects of the country through the PESTEL framework and will be able to understand the true meaning of unity in diversity. Also, it makes it possible for someone well versed with the system of business in India to appreciate the finer aspects. The book is divided into three modules. The first module provides an overview of business in India, scope and potential for growth, opportunities, and some good success stories. The second module goes into the details of the PESTEL framework and discusses each arm at length. The combined study of numerous factors, which has been divided into different heads for better understanding, brings out many stories giving a fantastic learning experience. A closer look at how things are changing and what can be anticipated arguably is the most important part of the book, providing pointers to remain connected with day-to-day happenings. The third module goes into the practical aspects of doing business and deals with investment, establishing and running a business in India. Altogether, the book is a complete package to facilitate ease of business in the country and will be of interest to practitioners, policy makers and researchers working in this field.

In the domains of business and management, organizations across the world imbue insiders and outsiders with multiple 'strategies of success' that can be learnt from them. Corporate Success Stories In The UAE is a rich collection of these evidence-based cases that have led to the success of various companies in the United Arab Emirates. The corporate milieu has been transforming at a rapid pace in the last decade and companies are constantly in an endeavour to craft suitable strategies to survive and progress during normal and critical business environments, including the recent COVID -19 scenario. This accentuates the need for having regionally contextualised knowledge inputs needed to enhance strategic thinking among the corporate decision makers and the academic fraternity. Regional 'Case studies' have been a major tool for such knowledge enhancement. This book is a focused attempt at bringing out case studies on 13 successful companies in the UAE, belonging to different sectors and industries. All cases come with 'Teaching notes' and 'Summary presentations' to cater to the needs of corporate managers to train their employees, lecturers to train their undergraduate and post graduate students. The cases have been prepared to serve three major target audiences namely Company managers, Universities professors and Researchers. The chapters in the book provide rich insight on the companies, their products and services, key indicators of success and the strategic drivers behind them and finally the potential areas of future study. Thus, the book serves as a repository of curated best practices across industries in the UAE.

Discern potential challenges and therefore develop appropriate plans to make operations more resilient Adapt and apply political risk intelligence to organizational operations Identify, assess and plan for issues and challenges of operating in politically challenging markets Ensure that political risk intelligence aligns with corporate ethical imperatives

The confluence of global business and digital business, a shift long in the making, is now well underway. Of the important factors that account for this confluence, two in particular stand out: continuing advances in technology and innovation and the growing interconnectedness between the physical and digital worlds. These trends have major implications for corporate strategists. Aimed specifically at an executive/professional audience, this book derives its underpinnings from the actual practice of global and digital business. It's imperative for multinational enterprises (MNEs) to learn from the experiences of other MNEs how they do business and how they became successful in their international and digital activities. A main argument of the book is that MNEs represent a very significant component of the global economy and that there's a paucity of professional books that executives and managers can use to help them enter, compete, and grow in foreign markets - for both physical and digital goods and services. The book's core focus therefore is global strategy for digital businesses and digital strategy for global businesses. MNEs have existed for a very long time. So, why now? The context of business in the last several years has undergone significant change. First, growing interconnectedness between the physical and digital worlds; 2) accelerating growth of technologies, such as artificial intelligence (AI) and cloud computing, used not only by IT firms but increasingly by firms in practically all industries; 3) growing role of cross-border data flows versus international trade in goods - a fact not often covered in books on strategy and international business; 4) emergence of millions of entrepreneurs and small and medium-sized businesses new to the global marketplace for goods and services; and 5) a changed political, economic, and social environment in many parts of the world including the U.S., several European countries, and Latin America - all of which have important implications for business. This book treats global strategy and digital strategy in an integrated manner in one volume. From a strategy perspective, it classifies products into three categories, physical products, digital products, and smart machines (products that are both physical and digital, and connected to the internet) - because the economics and strategy of each kind of products is distinct from that of others. This book includes new models and frameworks such as the PRISM framework of foreign market selection. It relies on the latest research conducted by major consulting firms such as PricewaterhouseCoopers and McKinsey & Company.

Presenting a wealth of new ethnographic and interview-based research,Critical Management Research in Eastern Europe argues that the reform process in Central and Eastern Europe has been dominated by the traditional 'Western' view of management practice. However, this approach overlooks the fact that certain managerial and organizational practices developed in Central and Eastern Europe may still be appropriate and indeed effective within this particular setting. The book brings together authors from both East and West Europe to evaluate how the two systems can best be harmonized.

Backed by evidence and research, this practical book presents an innovative yet comprehensive approach to teaching non-native English speakers the main communication and cultural competencies that are required to succeed in an international English-speaking workplace. Each unit includes strategies for teaching key skills, tasks to encourage reflection and notes on relevant cultural and technological issues. Practical features in each unit include lesson plans and materials, insights from the research, extension tasks, reflection activities and further readings. Supported by current learning theories, key teaching methodologies and assessment materials, the chapters address the challenges that non-native English speakers may face in the international English-speaking workplace. Areas of focus include: Job hunting Job applications Interviews Interpersonal, written and spoken communication Performance appraisals Applying for promotions Written for pre-service, practicing and future teachers, with specific guidance for each role, this is an essential resource for all educators who want to confidently address the challenges that non-English speakers may encounter at work, including linguistic proficiency, cultural awareness and the use of technology.

India is the largest provider of generic drugs globally. The Indian pharmaceutical sector supplies over 50 per cent of the global demand for various vaccines, and as a result, holds an important position in the global pharmaceutical sector. This book is a comprehensive study of pharmaceutical marketing management in the Indian context and similar growth markets. The book introduces the fast-paced and multi-faceted discipline of pharmaceutical marketing management through an in-depth discussion on the genesis and evolution of its marketing concept. Combining theory and practice, it offers a strategic approach to pharmaceutical marketing from an organisational and business perspective and explicates the practical applications of it. Richly supported by case studies, the book brings together fresh perspectives and approaches equally useful for students and professionals. This book will be of interest to academicians, advanced students, and practitioners of pharmaceutical marketing and pharmaceutical management. It will also be beneficial to those interested in business strategy, decision making, and international marketing.

In the context of intensifying nationalism and protectionism and a reconfiguration of the global value chains, the world's leading economies find themselves confronted with significant challenges. To address these issues, this book builds on conceptual and empirical analysis and makes a case for interdisciplinary research that connects International Business (IB) and International Security (IS) domains. Employing the concept of geostrategy and using multi-level approaches to explain the interaction among various players in IB and IS, the authors examine the implications that IB and IS disciplines provide to each other. This book is a valuable resource for students and researchers interested in international business, international relations, international security, and international political economy and answers the growing call for an interdisciplinary research approach to promoting critical thinking in the rapidly evolving international business and security environment.

Condensed, easy-to-read new edition of the bestseller book. Describes the origins of ethical failure, exploring what recent research emerging from the field of experimental economics tells us about human nature. The author is highly regarded as a whistleblower who has exposed ethical failure and wrongdoing in the Australian financial services industry.

How can tech-forward companies, institutions and non-profits stay relevant long term in today's fast changing global economy? Written for leaders seeking proven strategies, this book by a veteran business advisor and leadership coach explains what large organizations can learn from family enterprises, and vice versa. When survival is threatened by disruption, or growth has stalled, the book shows why seasoned leaders and rising leaders from both family and non-family organizations should join forces for mutual benefit of combining innovation and long term thinking. Florence Tsai advances the field of family business studies with new evolutionary models, organizational frameworks, and case studies of dozens of leading family companies, including IBM, Corning, and New York Times. The book addresses growing problems of disruption-challenges best addressed by seasoned and rising leaders working together, since they have complimentary skills. Seniors bring stability and judgment, while rising leaders understand new markets and introduces innovative ideas. The world's best family enterprises are masters of survival; what they can learn from non-family companies is how to stay nimble when change is accelerating at rates never seen before. Non-family organizations facing trust gaps can learn from successful family enterprises' laser focus on stakeholder engagement. Families like Levi Strauss or Hermes have built trusted brands for generations. Facing disruption, Tsai explains how non-family organizations can insert long term thinking into the DNA of your organization by observing how enterprising families with enduring competitive advantages accomplish it. Strategies include how to develop future-forward mindsets supportive of innovation culture; how to nurture rising leaders who are intrapreneurs, entrepreneurs, and portfolio builders and prepare them to lead in their thirties. Phoenixes rising are the next-generation leaders who lead their family enterprise through intentional transformation in response to inevitable changes and yield successful growth. The book describes this mechanism in detail. Legendary Phoenixes profiled in this book include Irenee du Pont in the U.S., whose tech innovation at Eleutherian Mills transformed the gun powder industry; David Rene de Rothschild in France, who rebuilt a banking business from scratch; and John Elkann of Fiat in Italy, who led the Agnelli family through a succession crisis to emerge stronger. Stories of successful next generation innovators include John D. Rockefeller, Jr. in the U.S., Cristina Stenbeck of AB Kinnevik in Sweden; and Mikkel Vestergaard, inventor of LifeStraw, in Switzerland. With insights drawn from more than a decade of working closely with leading business families and advising the Chairmen and CEOs of their companies, the author argues that if we want to be guided by their long term success, it's the pioneer spirit of the family leaders, plus the enterprising culture of the families themselves, not so much their products or their famous companies, that we should pay attention to. Written for the hackers and for the master architects, Phoenix Rising spotlights principled wealth creation and the shared value that comes from doing good while doing good business, engaging partners and stakeholders sustainably, for the lasting benefit of oneself and society.

The past 30 years are often depicted as an era of globalisation, and even more so with the recent rise of global giants such as Google and Amazon. This updated and revised edition of The Handbook of Globalisation offers novel insights into the rapid changes our world is facing, and how best we can handle them. With multi-disciplinary contributions from leading experts, this Handbook covers a broad spectrum of issues and opportunities surrounding modern globalisation. It explores the idea that globalisation is not new, natural or inevitable, but rather that current global arrangements are the result of corporate pressure and the choices of politicians. It highlights the fact that the deregulated, free market form of globalisation is not unavoidable and explores a new era of global co-operation based around a Green New Deal. It also considers the future of globalisation in the face of the Trump presidency, Brexit and the move towards more state-centred policies. This Handbook continues to be a vital resource for scholars, students and researchers of economics, international relations, and business and management who wish to gain a more in-depth understanding of globalisation from a variety of different disciplines. Politicians and policy makers will also benefit from the advice offered to avoid some of the increasingly negative impacts of our globalising world. Contributors include: P. Arestis, E. Braunstein, P. Brosnan, H.-J. Chang, C. Craypo, G. DeMartino, G. Dymski, G. Epstein, A. Glyn, J. Heintz, C. Hines, P. Hirst, G.M. Hodgson, J. Howells, G. Ietto-Gillies, M. Koenig-Archibugi, S. Lee, P. Lysandrou, J. Michie, J.G. Palma, M. Panic, J. Perraton, J. Plasmans, M. Sawyer, S. Sinclair, A. Singh, J. Stanford, B. Sutcliffe, G. Thompson, J. Toye, F. Wilkinson, R. Woodward, A. Zammit

Investigating how international market actors create market morality on a global level, this book reflects on the unresolved questions and debates regarding the relationship between business and society. The author explores how market actors in international business communication are unified in their attempts to make markets moralised. Providing detailed case studies and empirical evidence based on interviews with practitioners, Moralising Global Markets is a useful read for anyone interested in international business, and for those researching morality, ethics and corporate social responsibility.

This book is an annual research report prepared by the cruise industry experts and scholars at home and abroad invited by Shanghai International Cruise Business Institute based on the current development situations of the international cruise industry, is an important part of the "X Book Series" of the Social Science Academic Press (China). This book consists of five parts, i.e., "General Report", "Special Articles for High-quality Tourism: Common Value and Government Management", "The Cruise Industry", "Policy Suggestions" and "Appendix", and it has richer and more perfect contents in comparison with the previous versions. Under the Book, the development environment of the cruise industry at home and abroad during 2017-2018 as well as the development situations, strategic paths and future trends is analyzed in the form of the General Report and the current development trend of the cruise industry in China is introduced based on the top ten hot topics. With the economic development trend from the high-speed growth to the high-quality development in China, the new topic "Special Articles for High-quality Tourism: Common Value and Government Management" is presented in the Book to discuss the quality development patterns and paths of the cruise tourism in China, the high-quality development mechanism of the cruise tourism as well as the cruise tourism market cultivation and standardization system, so as to better enhance the quality of the cruise market development in China. In Part 3 "The Cruise Industry" and Part 4 "Policy Suggestions" under the Book, the whole picture of the cruise economy in China in the new era is presented, problems during the industrial development are analyzed and corresponding policy suggestions are given.

The transition process of the countries of Central and Eastern Europe, which started more than a decade ago, has been the focus of much attention for both practitioners and scholars. Few studies however, address management issues involved in the transition process and no study has, until now, assessed the strategies and tactics which individual companies have pursued over the past decade as part of their adaptation process. This book fills this gap and will leave the reader with a better understanding of the adaptation process at single firm level.

The Spring Electric is a lower priced electrical vehicle from The Renault Group. It is the result of an impossible project that was a breakthrough in cultural innovation. The development of the Spring brought together a French company, a Japanese partner, an Indian project, and a Chinese developer to deliver a car for the European market. The Innovation Odyssey: Lessons from an Impossible Project examines four key issues central to this vehicle's development: The nature of the automotive industry itself and the actors involved in these "societal" innovations. The movement toward the electrification of vehicles is inseparable from public policies aimed at reducing carbon emissions. Without substantial subsidies or rigorous bans on internal combustion engine vehicles (ICEVs), the electric vehicle (EV) would not be developed. It is these public policies that create the conditions for an electrified vehicle market. Electrification is thus a three-way game, in which public actors play a central role alongside suppliers and customers. Therefore, an analysis of these policies is essential to understand manufacturers' strategies in this area. What are the differences between these policies? Do they introduce regional competitive advantages? How do firms in the globalized automotive sector adapt to or take advantage of these differences? How can they combine local adaptation. Product strategy. To what extent should this technological breakthrough at the heart of the car be associated with a more profound break in the definition of the automobile product? Is the answer an electrification of the dominant ICEV design (and if so, how?) or a complete redefinition of the vehicle? International cooperation. Automotive design is largely concentrated in the technical centers of the parent companies: Detroit, Guyancourt, Wolfsburg, Yokohama. How can the design processes and the European and Chinese skills and know-how be combined in a project designed far from the traditional European or Japanese bases and under time constraints? Can this original form of design inspire new forms of international cooperation, and under what conditions? Globalized innovation strategies. For multinational groups such as car manufacturers, competitive advantage depends on their ability not only to invent relevant products that find customers in local markets, but also to deploy them rapidly at the global level, harnessing economies of scale that a startup, however innovative, cannot achieve. How then to combine local adaptation of innovations with effective global deployment?

India is the largest provider of generic drugs globally. The Indian pharmaceutical sector supplies over 50 per cent of the global demand for various vaccines, and as a result, holds an important position in the global pharmaceutical sector. This book is a comprehensive study of pharmaceutical marketing management in the Indian context and similar growth markets. The book introduces the fast-paced and multi-faceted discipline of pharmaceutical marketing management through an in-depth discussion on the genesis and evolution of its marketing concept. Combining theory and practice, it offers a strategic approach to pharmaceutical marketing from an organisational and business perspective and explicates the practical applications of it. Richly supported by case studies, the book brings together fresh perspectives and approaches equally useful for students and professionals. This book will be of interest to academicians, advanced students, and practitioners of pharmaceutical marketing and pharmaceutical management. It will also be beneficial to those interested in business strategy, decision making, and international marketing.

Transnational Corporations and International Law provides a comprehensive overview of existing laws and principles aimed at regulating the international behavior of transnational corporations (TNCs). Alice de Jonge highlights the inadequacies and possibilities inherent in the current regulatory network and also outlines a theoretical framework for bringing TNCs more comprehensively under the coverage of internationally-agreed standards of behavior. The book then explores institutional avenues for bringing TNCs to account when such standards are breached. The author also provides a unique perspective on the role of TNCs in the evolution of international environmental law. She concludes by highlighting the need for what the Special Representative of the Secretary-General on the issue of human rights and transnational corporations and other business enterprises, has called 'principled pragmatism' in developing both the theory and practice of international law as applied to global corporations. This well-documented work will appeal to corporate leaders interested in understanding the related practicalities of international corporate liability as well as post-graduate students in international business and international policy studies. Policymakers, academics and researchers interested in a unique perspective on the future of the global corporation as an internationally responsible global citizen will find much to interest them in this book. Contents: 1. The Corporation: A Good Tool but a Bad Master 2. Corporations Behaving Well: Voluntary Strategies 3. The State and the Multinational Corporation: The Investment Relationship 4. Extra-territorial Legislation and Corporate Liability 5. Corporate Criminal Liability for Extra-territorial Harms 6. Bringing the TNC Under the Jurisdiction of International Law: Theory and Principles 7. Bringing the TNC Under the Jurisdiction of International Law: Institutional Avenues 8. The Global Firm and the Environment 9. The International Court of Justice as a Global Court of Appeal

This book focuses on the growth of entrepreneurship in Oceania. This means focusing on cultural endeavors as well as digital and technology-based forms of entrepreneurship. It is the first to explore how Oceania has a distinctive type of business appeal given its strategic position in the world. Whilst other regions such as North America, Europe and Africa have been studied in terms of entrepreneurial endeavors, there is a lack of research on Oceania despite it being a unique and important region. This book thus fills this gap by taking a progressive approach as to how entrepreneurship in Oceania is managed, emphasizing the growth of new economic segments and changing geo-political powers.