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Books > Business & Economics > Business & management > Sales & marketing > Public relations

The Ministry of Truth - BigTech's Influence on Facts, Feelings and Fictions (Paperback, 1st ed. 2022): Vincent F... The Ministry of Truth - BigTech's Influence on Facts, Feelings and Fictions (Paperback, 1st ed. 2022)
Vincent F Hendricks, Camilla Mehlsen
R711 R625 Discovery Miles 6 250 Save R86 (12%) Ships in 18 - 22 working days

The Ministry of Truth scrutinizes the information market in the era of the attention economy calling on citizens, public educators and politicians to action in averting the role of BigTech in critical infrastructure. Through phenomena such as influencers, 'fake news', and covid conspiracies, the authors reveal how social platforms control facts, feelings and narratives in our time to such a degree that they are the de facto arbiters of truth. BigTech seemingly controls the information infrastructure and also decides what we pay attention to. The authors suggest hope for a more democratic internet through their systematic analysis of the largest players of the information age. The aim is to amplify human agency for a robust deliberative democracy - not version 2.0 - but a lasting version with staying power. This book appeals to the general interest reader and professional invested in the mobilization of responsible technological development. Vincent F. Hendricks is Professor of Formal Philosophy at The University of Copenhagen. He is Director of the Center for Information and Bubble Studies (CIBS) funded by the Carlsberg Foundation. Camilla Mehlsen is Digital Media Expert and Spokesperson for the Danish child organization Children's Welfare. She is author of several books on digital literacy and her work on digital media has been published in various newspapers and magazines.

Promoting Nonprofit Organizations - A Reputation Management Approach (Paperback): Ruth Ellen Kinzey Promoting Nonprofit Organizations - A Reputation Management Approach (Paperback)
Ruth Ellen Kinzey
R2,024 Discovery Miles 20 240 Ships in 10 - 15 working days

Promoting Nonprofit Organizations is a practical guide to developing and implementing a strategic public relations program to enhance a nonprofit's reputation. The ways in which businesses - both for-profit and not-for-profit - communicate with customers has changed dramatically in recent years. Coupled with economic uncertainty, nonprofits have had to adopt a leaner operational mode, further underlining the need for organizations to take advantage of all the promotion strategies available to them. This book: Discusses why public relations and reputation management go hand-in-hand with marketing efforts Offers a step-by-step guide to develop a public relations strategy Considers the importance of nonprofit sustainable citizenship Provides tips for reputation enhancement using a range of tools, such as social media and board ambassadorship Guides the reader in developing a reputation approach to crisis communication management Highly practical in its approach, this book is a great guide for students in public relations and nonprofit management courses, as well as for professionals seeking to enhance the success of their nonprofit organization.

PR for Humans - How business leaders tell powerful stories (Paperback): Mike Sergeant PR for Humans - How business leaders tell powerful stories (Paperback)
Mike Sergeant 1
R451 R409 Discovery Miles 4 090 Save R42 (9%) Ships in 10 - 15 working days

*SHORT-LISTED FOR THE BUSINESS BOOK AWARDS 2020!* "There is no strategy without a story. There is no story without the main character. The main character is you." PR for Humans is for pure-of-heart storytellers who want to cut through the noise and the nonsense. It brings together the essential and timeless principles of effective leadership communication. Belief. Clarity. Opinion. Energy. Context. Time. Humility. Imagery. Why are these things so important? Why do most people in PR and 'communications' not even talk about them? Why is PR for Humans even more important in the age of A.I.? In this fresh and energetic guide, former BBC correspondent Mike Sergeant draws on twenty years of frontline experience to reveal the secrets that every CEO, partner, board member, PR director and business leader needs to know. The principles and techniques he sets out in this book will help you deliver more powerful speeches, presentations, media interviews, videos, podcasts and blogs. They are the rocket fuel for your business and your career.

Social Media and Public Relations - Fake Friends and Powerful Publics (Paperback): Judy Motion, Robert L. Heath, Shirley Leitch Social Media and Public Relations - Fake Friends and Powerful Publics (Paperback)
Judy Motion, Robert L. Heath, Shirley Leitch
R1,442 Discovery Miles 14 420 Ships in 10 - 15 working days

Social media is having a profound, but not yet fully understood impact on public relations. In the 24/7 world of perpetually connected publics, will public relations function as a dark art that spins (or tweets) self-interested variations of the truth for credulous audiences? Or does the full glare of the internet and the increasing expectations of powerful publics motivate it to more honestly engage to serve the public interest? The purpose of this book is to examine the role of PR by exploring the myriad ways that social media is reshaping its conceptualization, strategies, and tactics. In particular, it explores the dichotomies of fake and authentic, powerless and powerful, meaningless and meaningful. It exposes transgressions committed by practitioners-the paucity of digital literacy, the lack of understanding of the norms of social media, naivety about corporate identity risks, and the overarching emphasis on spin over authentic engagement. But it also shows the power that closely networked social media users have to insert information and opinion into discussions and force "false PR friends" to be less so. This timely, challenging, and fascinating book will be of interest to all students, researchers, and practitioners in Public Relations, Media, and Communication Studies. Winner of the 2016 NCA PRIDE Award for best book

Public Relations and Advertising Theories: Concepts and Practices (Paperback, New edition): Bayram Oguz Aydin, Emine Sahin,... Public Relations and Advertising Theories: Concepts and Practices (Paperback, New edition)
Bayram Oguz Aydin, Emine Sahin, OEzlem Dugan
R1,789 Discovery Miles 17 890 Ships in 10 - 15 working days

The main goal of this book is to draw attention to possible applications of public relations and advertising theories. The authors aim to present a new perspective for public relations and advertising research, claiming that it is worth looking at what theories are used in public relations and advertising space. This book provides an overview of key studies and contributions to the theories, as well as explores how the theoretical concepts can be applied in public relations. The practical solutions set out in this book focus on various public and private sectors. The studies analysed and the applications proposed are particularly valuable in terms of how public relations and advertising theories respond in practice. For this reason, this book will be an important work both for academics and practitioners working in the field of public relations and advertising.

International Public Relations - Practices and Approaches (Hardcover, New edition): Mehmet Umut Tuncer International Public Relations - Practices and Approaches (Hardcover, New edition)
Mehmet Umut Tuncer
R1,373 Discovery Miles 13 730 Ships in 10 - 15 working days

Today, globalisation has reached its peak not only due to economic integration, but also by the multiplier effect stemmed from digital communication technologies. The concept of "global village", mentioned nearly half a century ago by Marshall McLuhan, confronts us as actual reality. Of course, this approach creates radical impact on all management practices. Public relations is one of the management instruments which is affected most by the emergent change in approach within this context. In this volume, the authors define public relations through an international perspective within the context of both theory and practice. Consisting of fifteen sections, the book describes what intra- and extra-organisational public relation theories and practices correspond to in the present day.

Myths of PR - All Publicity is Good Publicity and Other Popular Misconceptions (Paperback): Rich Leigh Myths of PR - All Publicity is Good Publicity and Other Popular Misconceptions (Paperback)
Rich Leigh
R586 R535 Discovery Miles 5 350 Save R51 (9%) Ships in 18 - 22 working days

Myths of PR uses popular myths about the theory and practice of public relations as a vehicle for helping startup owners, brand marketers, communications practitioners and students to distinguish between fads and tried-and-tested PR practice. Its purpose is to shatter widespread misconceptions about PR, and grant readers insights into why these myths have endured in spite of clearly demonstrable evidence to the contrary. By exploring topics that readers will relate to (though many might frequently misunderstand), Myths of PR will shed new light on essential PR methodology. From the assumption that PR is a never-ending party, propagated by the way the industry is shown in the media and entertainment, to more potentially damaging misconceptions such as the often-repeated 'all publicity is good publicity', it is an engaging, anecdotal read that offers authentic insights into the reality of PR practice from one of the brightest and most exciting young communication experts in the UK.

Crisis Communication - Managing Stakeholder Relationships (Hardcover): Audra Diers-Lawson Crisis Communication - Managing Stakeholder Relationships (Hardcover)
Audra Diers-Lawson
R4,513 Discovery Miles 45 130 Ships in 10 - 15 working days

Crises come in many shapes and sizes, including media blunders, social media activism, extortion, product tampering, security issues, natural disasters, accidents, and negligence - just to name a few. For organizations, crises are pervasive, challenging, and catastrophic, as well as opportunities for organizations to thrive and emerge stronger. Despite the proliferation of research and books related to crisis communication, the voice that is often lost is that of the stakeholder. Yet, as both a public relations and management function, stakeholders are central to the success and failure of organizations responding to and managing crises in a cross-platform and global environment. This core textbook provides a comprehensive and research-driven introduction to crisis communication, critical factors influencing crisis response, and what we know about predicting stakeholder responses to crises. Incorporated into each chapter are global case studies, ethical challenges, and practitioner considerations. Online resources include an extensive set of multimedia materials ranging from podcast mini-lectures to in-class exercises, and simulation-based activities for skills development (https://audralawson.com/resources/crisis-communication-managing-stakeholder-relationships/). Demonstrating the connection between theory, decision-making, and strategy development in a crisis context, this is a vital text for advanced undergraduate and postgraduate students of Communications, Public Relations, Marketing, and Strategic Management.

Public Relations, Society and the Generative Power of History (Hardcover): Ian Somerville, Lee Edwards, Oyvind Ihlen Public Relations, Society and the Generative Power of History (Hardcover)
Ian Somerville, Lee Edwards, Oyvind Ihlen
R4,488 Discovery Miles 44 880 Ships in 10 - 15 working days

Public Relations, Society and the Generative Power of History examines how histories are used to explore how the past is constructed from the present, how the present is always historical, and how both past and present can power imagined futures. Divided into three distinct parts, the book uses historical inquiry as a springboard for engaging with interdisciplinary, critical and complex issues in the past and present. Part I examines the history of corporate PR, the centrality of the corporation in PR scholarship and the possibility of resisting corporate hegemony through PR efforts. The theme of Part II is 'Historicising gender, ethnicity and diversity in PR work,' focusing on how gendered and racialised identities have been constructed and resisted both within the profession and through the result of its work. Part III engages with 'Histories of public relations in the political sphere,' bringing together work on the different ways in which public relations has evolved in changing political contexts, both formally as a function within political institutions and in the context of contributions to broader narratives of nationalism and identity. Featuring contributions from leading academics, this book challenges traditional PR historiography and contests the 'lessons' derived from existing literature to address the implications of key areas of critically engaged PR theory. This volume is a valuable teaching resource for upper-level undergraduates and postgraduates studying public relations, strategic communications, political communication and organisational communication.

Social Media and the Islamic State - Can Public Relations Succeed Where Conventional Diplomacy Failed? (Hardcover): Ella Minty Social Media and the Islamic State - Can Public Relations Succeed Where Conventional Diplomacy Failed? (Hardcover)
Ella Minty
R4,477 Discovery Miles 44 770 Ships in 10 - 15 working days

This book examines how social media has transformed extremist discourse. Drawing on ISIS and their sophisticated use of social media platforms and PR concepts, it explores the ways in which the outfit was able to recruit, mobilise and spread fundamentalist propaganda in regions where it had little physical presence. One of the first studies to draw a link between international diplomacy, the rise of fundamentalism and public relations, this book will be of great interest to scholars and researchers of defence and strategic studies, especially those working on ISIS propaganda, Middle East Studies, media studies, digital humanities, communication studies, public relations and international relations, as well general readers.

Humanistic Management in Practice (Paperback, 1st ed. 2011): Ernst Von Kimakowitz, M. Pirson, H. Spitzeck, C Dierksmeier, W.... Humanistic Management in Practice (Paperback, 1st ed. 2011)
Ernst Von Kimakowitz, M. Pirson, H. Spitzeck, C Dierksmeier, W. Amann
R2,668 Discovery Miles 26 680 Ships in 18 - 22 working days

An investigation into the principles of humanistic management which examines their threoretical merits. In order to demonstrate that humanistic ideas also work in practice and can lead to actionable management guidelines it presents case studies of how businesses succeed in generating social value whilst being profitable.

From Battlefield to Boardroom - Making the difference through values based leadership (Paperback, 1st ed. 2012): Ivan Yardley,... From Battlefield to Boardroom - Making the difference through values based leadership (Paperback, 1st ed. 2012)
Ivan Yardley, A Kakabadse, Derrick Neal
R1,408 Discovery Miles 14 080 Ships in 18 - 22 working days

The global economy is becoming an increasingly turbulent world; this changing context is placing new demands on organisational thinking. This book examines how similar demands have been met by the British military and how these solutions could be utilised by a wider community of practitioners.

Pitch Perfect - Communicating with Traditional and Social Media for Scholars, Researchers, and Academic Leaders (Paperback):... Pitch Perfect - Communicating with Traditional and Social Media for Scholars, Researchers, and Academic Leaders (Paperback)
Tyson, William, Zemsky, Robert
R870 Discovery Miles 8 700 Ships in 10 - 15 working days

This book is intended for scholars, researchers, and academic leaders who have a passion to share their knowledge outside their classroom, laboratory, or institution; who want to make a difference; and who believe that the information they possess and ideas they offer are important for a wider public. ""Capture Your Audience"" is a practical guide to communicating your knowledge and research to broader audiences. How do you get yourself heard amid the volume of news and information in today's 24-hour news cycle, and get your message across in an environment where blogs and Twitters vie with traditional media? To break through, you need to amplify your ideas and make them relevant for a wider public audience. Bill Tyson - who has been successfully advising scholars and academic leaders on media relations for over thirty years - shows you how to undertake early and thoughtful communications planning, understand the needs and workings of the media, both traditional and digital, and tell your story in a way that will capture your audience. Bill Tyson is strategic in his advice, no less so when discussing how to engage with such social media as blogs, Facebook, Twitter, YouTube, podcasts or wikis. Whether you are working on research or a new initiative that has public implications, or have a story that deserves wide telling; whether you want to address funders' requests for communications plans to promote the programs they are supporting, or whether you want to know how to publicize your new book; this practical guide offers insider advice - complete with case studies - on how to communicate your message. It includes an appendix which lists key media in North America, Australia and the UK.

Engineering Geology for Society and Territory - Volume 7 - Education, Professional Ethics and Public Recognition of Engineering... Engineering Geology for Society and Territory - Volume 7 - Education, Professional Ethics and Public Recognition of Engineering Geology (Paperback, Softcover reprint of the original 1st ed. 2014)
Giorgio Lollino, Massimo Arattano, Marco Giardino, Ricardo Oliveira, Silvia Peppoloni
R5,225 Discovery Miles 52 250 Ships in 18 - 22 working days

This book is one out of 8 IAEG XII Congress volumes and deals with education and the professional ethics, which scientists, regulators and practitioners of engineering geology inevitably have to face through the purposes, methods, limitations and findings of their works. This volume presents contributions on the professional responsibilities of engineering geologists; the interaction of engineering geologists with other professionals; recognition of the engineering geological profession and its particular contribution to society, culture, and economy and implications for the education of engineering geologists at tertiary level and in further education schemes. Issues treated in this volume are: the position of engineering geology within the geo-engineering profession; professional ethics and communication; resource use and re-use; managing risk in a litigious world; engineering and geological responsibility and engineering geology at tertiary level. The Engineering Geology for Society and Territory volumes of the IAEG XII Congress held in Torino from September 15-19, 2014, analyze the dynamic role of engineering geology in our changing world and build on the four main themes of the congress: Environment, processes, issues and approaches. The congress topics and subject areas of the 8 IAEG XII Congress volumes are: Climate Change and Engineering Geology. Landslide Processes. River Basins, Reservoir Sedimentation and Water Resources. Marine and Coastal Processes. Urban Geology, Sustainable Planning and Landscape Exploitation. Applied Geology for Major Engineering Projects. Education, Professional Ethics and Public Recognition of Engineering Geology. Preservation of Cultural Heritage.

New Trends in Earth-Science Outreach and Engagement - The Nature of Communication (Paperback, Softcover reprint of the original... New Trends in Earth-Science Outreach and Engagement - The Nature of Communication (Paperback, Softcover reprint of the original 1st ed. 2014)
Jeanette L. Drake, Yekaterina Y. Kontar, Gwynne S. Rife
R3,324 Discovery Miles 33 240 Ships in 18 - 22 working days

Perhaps just as perplexing as the biggest issues at the core of Earth science is the nature of communicating about nature itself. New Trends in Earth-Science Outreach and Engagement: The Nature of Communication examines the processes of communication necessary in bridging the chasm between climate change and natural hazard knowledge and public opinion and policy. At this junction of science and society, 17 chapters take a proactive and prescriptive approach to communicating with the public, the media, and policy makers about the importance of Earth science in everyday life. Book chapters come from some 40 authors who are geophysical scientists, social scientists, educators, scholars, and professionals in the field. Bringing diverse perspectives, these authors hail from universities, and research institutes, government agencies, non-profit associations, and corporations. They represent multiple disciplines, including geosciences, education, climate science education, environmental communication, and public policy. They come from across the United States and around the world. Arranged into five sections, the book looks at geosciences communication in terms of: 1) Education 2) Risk management 3) Public discourse 4) Engaging the public 5) New media From case studies and best practices to field work and innovations, experts deliver pragmatic solutions and delve into significant theories, including diffusion, argumentation, and constructivism, to name a few. Intended for environmental professionals, researchers, and educators in the geophysical and social sciences, the book emphasizes communication principles and practices within an up-to-the-minute context of new environmental issues, new technologies, and a new focus on resiliency.

Disclosure Behavior of European Firms around the Adoption of IFRS (Paperback, 1st ed. 2016): Michael H. R. Erkens Disclosure Behavior of European Firms around the Adoption of IFRS (Paperback, 1st ed. 2016)
Michael H. R. Erkens
R1,770 Discovery Miles 17 700 Ships in 18 - 22 working days

Michael Erkens analyzes the determinants and consequences of information disclosure. He presents an empirical investigation of corporate risk management disclosures of nearly 400 firms from 20 European countries. The results show that countries' institutional settings and cultural values are predominant factors why firms disclose information on their risk management practices. In another study, the author analyzes the economic consequences associated with the publication of an annual report in English by European firms from non-English speaking countries. He finds that the release of English annual reports attracts more analysts and foreign investors to the firm, and decreases information asymmetries between insiders and outsiders of the firm.

Aviation Communication - Strategy and Messages for Ensuring Success and Preventing Failures (Paperback): Linda Tavlin Aviation Communication - Strategy and Messages for Ensuring Success and Preventing Failures (Paperback)
Linda Tavlin
R1,123 Discovery Miles 11 230 Ships in 10 - 15 working days

Do you ever wonder why an airline's communication strategy can crash and burn in a crisis? A lack of understanding an acceptable aviation communication strategy can, in this fast world of social media, ruin a company's credibility in the aviation industry. Aviation Communication: Strategy and Messages for Ensuring Success and Preventing Failures is the first go-to book to reveal to everyone in the aviation industry how to stop an organization's communication strategy from becoming the tragedy-after-the-tragedy that we've seen so often. In such instances, after the media go home, the economic, political, regulatory, and legal effects can linger for years. The strategies and messages in this book show how to prevent this along with the ultimate safety net used by those who have been successful. Readers will learn to prevent catastrophic communication mistakes with strategic templates for a wide array of scenarios, as well as 25 specific techniques that give the actual words to use to deliver the book's messages. This book is a must-have for the international aviation business community as a tri-functional induction, training, and reference tool.

Under Pressure - Coal Industry Rhetoric and Neoliberalism (Hardcover, 1st ed. 2016): Jen Schneider, Steve Schwarze, Peter K... Under Pressure - Coal Industry Rhetoric and Neoliberalism (Hardcover, 1st ed. 2016)
Jen Schneider, Steve Schwarze, Peter K Bsumek, Jennifer Peeples
R3,693 Discovery Miles 36 930 Ships in 18 - 22 working days

This book examines five rhetorical strategies used by the US coal industry to advance its interests in the face of growing economic and environmental pressures: industrial apocalyptic, corporate ventriloquism, technological shell game, hypocrite's trap, and energy utopia. The authors argue that these strategies appeal to and reinforce neoliberalism, a discourse and set of practices that privilege market rationality and individual freedom and responsibility above all else. As the coal industry has become the leading target and leverage point for those seeking more aggressive action to mitigate climate change, their corporate advocacy may foreshadow rhetorical strategies available to other fossil fuel industries as they manage similar economic and cultural shifts. The authors' analysis of coal's corporate advocacy also identifies contradictions and points of vulnerability in the organized resistance to climate action as well as the larger ideological formation of neoliberalism.

Public Relations - Competencies and Practice (Hardcover): Carolyn Mae Kim Public Relations - Competencies and Practice (Hardcover)
Carolyn Mae Kim
R4,513 Discovery Miles 45 130 Ships in 10 - 15 working days

Competency based which matches the recently revised accreditation in public relations examination (APR), the launching in the certificate of principles in public relations, the efforts by the Page Center for Integrity in Public Communication to build an ethics curriculum, the on Commission on Public Relations Education and the Plank Center for Leadership in Public Relations. Practically focused to help students learn what they need based on the specific sector in which they plan to work. Each chapter is written by well-versed and respected PR professionals with relevant experience in the industry they're writing on. Along with the subject matter experts, each chapter will have an interview from a professional in the field for students to review. The competency chapters will have professionals addressing the role and need for that competency among practitioners while the practice based chapters will focus on daily realities and tips on entering the sector.

Cross-Cultural Communication - Theory and Practice (Paperback, 1st ed. 2013): B Hurn, B. Tomalin Cross-Cultural Communication - Theory and Practice (Paperback, 1st ed. 2013)
B Hurn, B. Tomalin
R5,357 Discovery Miles 53 570 Ships in 18 - 22 working days

A comprehensive survey of the key areas of research in cross-cultural communication, based on the authors' experience in organizing and delivering courses for undergraduate and postgraduate students and in business training in the UK and overseas.

The Public Relations Strategic Toolkit - An Essential Guide to Successful Public Relations Practice (Hardcover, 2nd edition):... The Public Relations Strategic Toolkit - An Essential Guide to Successful Public Relations Practice (Hardcover, 2nd edition)
Alison Theaker, Heather Yaxley
R4,807 Discovery Miles 48 070 Ships in 10 - 15 working days

The Public Relations Strategic Toolkit presents guidance to instruct and educate students and professionals of public relations and corporate communications. Alison Theaker and Heather Yaxley cover every aspect of critical practice, including definitions of public relations, key theoretical concepts and both original and established methodological approaches. Case studies and interviews are featured to provide real-world context and advice for professional development. The new edition is fully revised with brand new case studies and updated content which reflect significant developments in theory and contemporary practice. It puts particular emphasis on the use of technology (including automation) and social media in current public relations planning, corporate communications and stakeholder engagement. The book is divided into four parts; covering the profession, public relations planning, corporate communication and stakeholder engagement. Features include: definitions of key terms contemporary case studies interviews with practitioners handy checklists practical activities and assignments. By combining theory and practice, with an invaluable insight from experts in the field, this guide will introduce readers to all the professional skills needed for a career in public relations.

Global Luxury Trends - Innovative Strategies for Emerging Markets (Paperback, 1st ed. 2013): J Hoffmann, I. Coste-Maniere Global Luxury Trends - Innovative Strategies for Emerging Markets (Paperback, 1st ed. 2013)
J Hoffmann, I. Coste-Maniere
R1,976 Discovery Miles 19 760 Ships in 18 - 22 working days

The rise of emerging market luxury brands, digital and online innovations, and growth in consumption globally has opened the doors for seasoned luxury houses and new players to expand their horizons. This book charts the trends that are shaping the luxury industry, particularly the rise of the luxury industry in Asia and emerging markets.

Competitive Identity - The New Brand Management for Nations, Cities and Regions (Paperback, 1st ed. 2007): Simon Anholt Competitive Identity - The New Brand Management for Nations, Cities and Regions (Paperback, 1st ed. 2007)
Simon Anholt
R1,408 Discovery Miles 14 080 Ships in 18 - 22 working days

Ever since Simon Anholt coined the phrase 'Nation Branding, there has been more and more interest in the idea that countries, cities and regions can build their brand images. This authoritative book considers how commercial brand management can really be applied to places and shows how places can build and sustain their competitive identity.

Reputation Management - The Future of Corporate Communications and Public Relations (Hardcover): Tony Langham Reputation Management - The Future of Corporate Communications and Public Relations (Hardcover)
Tony Langham; Contributions by PRCA
R801 Discovery Miles 8 010 Ships in 10 - 15 working days

A good reputation is vital to success in business and in life. Organisations with the best reputations outperform rivals in a myriad of tangible ways; they recruit higher quality staff, succeed with smaller marketing budgets, and exert greater influence over Governments. Although in the long term reputation is based on reality and behaviour, short term examples of organisations and individuals building unfair advantage can be seen all around us. Despite this, reputation remains an often misunderstood and neglected asset. In Reputation Management: The Future of Corporate Communications and Public Relations, Tony Langham argues that reputation management is the future incarnation of public relations and corporate communications. Featuring specially commissioned essays, as well as exclusive interviews with leading CEOs, influencers and celebrities, the book covers issues as diverse as fake news, AI, James Bond, cyber security and internet bullying. Also included are contributions from thirty-nine of the world's leading reputation managers who exclusively reveal the time they made the most difference to an organisation's reputation. Reputation Management provides a complete blueprint and toolkit for reputation management and is essential reading for CEOs, Board Directors and shareholders in businesses who ultimately bear the responsibility and costs of reputation management. It will also prove indispensable to all professionals and students working in or studying business, marketing, corporate communications and public relations.

Strategic Silence - Public Relations and Indirect Communication (Hardcover): Roumen Dimitrov Strategic Silence - Public Relations and Indirect Communication (Hardcover)
Roumen Dimitrov
R4,494 Discovery Miles 44 940 Ships in 10 - 15 working days

Mainstream public relations overvalues noise, sound and voice in public communication. But how can we explain that while practitioners use silence on a daily basis, academics have widely remained quiet on the subject? Why is silence habitually famed as inherently bad and unethical? Silence is neither separate from nor the opposite of communication. The inclusion of silence on a par with speech and non-verbal means is a vital element of any communication strategy; it opens it up for a new, complex and more reflective understanding of strategic silence as indirect communication. Drawing on a number of disciplines that see in silence what public relations academics have not yet, this book reveals forms of silence to inform public relations solutions in practice and theory. How do we manage silence? How can strategic silence increase the capacity of public relations as a change agent? Using a format of multiple short chapters and practice examples, this is the first book that discusses the concept of strategic silence, and its consequences for PR theory and practice. Applying silence to communication cases and issues in global societies, it will be of interest to scholars and researchers in public relations, strategic communications and communication studies.

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