This book examines the concepts of open innovation, crowdsourcing and co-creation from a holistic point of view and analyzes them considering their suitability to the tourism industry. Methods, theories and models are discussed and examined regarding their practical applicability in tourism. The book illustrates the theoretical mechanisms and principles of Open Innovation, Crowdsourcing and Co-creation with case studies and best practices examples. In addition to the scientific target group, the book is a useful resource for managers of the entire tourism industry. First, the book presents the theoretical fundamentals and concepts in 11 specific chapters. This basis is then enriched by three parts with case studies, focusing on information, creation and provision respectively. Finally in a concluding part the editors sum up the book and give an outlook on the implications, learnings and future perspectives of open innovation, crowdsourcing and collaborative consumption in the tourism industry.

Important contribution, focuses on development of tourism in relatively neglected island states (Melanesia, Polynesia and Micronesia within the Pacific). It contributes to framing the role of tourism, tourism development and the tourism industry within the context of a region that is undergoing significant socio-cultural, economic and environmental change. Integrates a range of disciplinary perspectives and will be of interest to Business/Management (tourism management, policy and planning, marketing, economics), Social Sciences (Geography, Politics and governance, International Relations, Anthropology and Development studies, Planning, environmental management) and humanities (Area Studies, cultural & religious studies).

The sustainability of tourism is increasingly under question given the challenges of overtourism, COVID-19 and the contribution of tourism to climate and environmental change. Degrowth and Tourism provides an original response to the central problem of growth in tourism, an imperative that has been intrinsic within tourism practice, and directs the reader to rethink the impacts of tourism and possible alternatives beyond the sustainable growth discourse. Using a multi-scaled approach to investigate degrowth's macro effects and micro indications in tourism, this book frames degrowth in tourism in terms of business, destination and policy initiatives. It uses a combination of empirical research, case studies and theory to offer new perspectives and approaches to analyse issues related to overtourism, COVID-19, small-scale tourism operations and entrepreneurship, mobility and climate change in tourism. Interdisciplinary chapters provide studies on animal-based tourism, nature-based tourism, domestic tourism, developing community-centric tourism and many other areas, within the paradigm of degrowth. This book offers significant insight on both the implications of degrowth paradigm in tourism studies and practices, as well as tourism's potential contributions to the degrowth paradigm, and will be essential reading for all those interested in sustainable tourism and transformations through tourism.

Studying tourist behavior-what tourists do, what their preferences are, etc.-provides helpful information for designing new tourism products, for policymaking, and for developing effective tourism marketing strategies. This informative volume offers a diverse selection of chapters on research related to the customer behavior of tourists. With chapters from tourism professionals from around the world, the volume presents research work, new perspectives, and case studies of tourist behavior from varied cultural and geographical backgrounds. The volume addresses relationship management at different types of tourist destinations, such as spas and museums; the creation and sustainability of tourism luxury brands; the continuing growing influence of social media and digital technology on tourist choices; gauging tourists' motivation, satisfaction, and return-trip intentions; the role of tourism activities on destination choice; perspectives and case studies on heritage tourism, and more. The book also includes a chapter on how virtual reality, streaming, and livestreaming during the COVID pandemic affected tourism and goes on to makes predictions for tourist behavior in the post-COVID-19 era.

This book investigates and considers the urgent political, social, and economic challenges that confront society and tourism. It attempts to look at what is threatening society, and makes suggestions on what the impact will be and how tourism will be changed to integrate with the new socio-economics of a newly emerging society with its novel peculiar challenges and opportunities in a post-energy era. The book draws on the views of leading thinkers in tourism and considers a broad range of issues from multidisciplinary perspectives facing the tourism industry for the first time in one volume: dwindling energy, new technology, security (like war and terrorism), political economy, sustainability, and human resources. By critically reviewing these social and economic challenges in a global scale, the book helps to create a comprehensive view of future tourism in the unfolding and challenging society of the third millennium. This innovative and significant volume will be valuable reading for all current and future tourism professionals.

This book is the first to examine the depth, complexity and uniqueness of global Christian pilgrimage, travel and tourism, and how they manifest in terms of both supply and demand. It explores the places and spaces of production and consumption of this increasingly important tourism phenomenon. The volume considers the foundational elements of the attractiveness of places according to Christian thinking - spirit of place, scriptural connections, art and architecture, contrived/themed environments, programmed events, volunteer travel opportunities, and visiting local communities by way of solidarity tourism and mission work. It includes a wide range of examples from Europe, the Middle East, Asia, Africa, Latin America and North America and will be of interest to researchers and students in religious studies, tourism, pilgrimage studies, geography, anthropology and Christianity studies.

Critical Event Studies is a growing field, not just within event management and event studies, but across the traditional and digital social sciences. This volume -with contributions from a range of international scholars- is the first to consider the wide variety of research approaches being used by academics from around the world, whose interests lie within the reach of this emerging field. Each chapter uses one or more case examples to present and discuss different methodological approaches applicable to research within critical event studies. Students and academics alike will find inspiration and critical reflection on methodology that can support their own projects.

This book: presents interdisciplinary case studies of heritage sites and museums from across a range of different contexts and analyses the ways in which various types of immersive technologies can help visitors to contextualize and negotiate difficult or sensitive heritage and traumatic pasts. demonstrates that some of the most creative applications of immersive experiences appear in and at museums and heritage sites. showcases how immersive technologies offer the possibility to confront and dispute presumptions and prejudices, trigger responses, deliver new knowledge, initiate dialogue and challenge pre-existing notions of collective identity provides a conceptual, as well as a hands-on, approach to understanding the use of immersive technologies at sensitive sites around the globe. offers essential reading for researchers and students who are interested in, or engaged in the study of, cultural heritage, memory, history, politics, dark tourism, design and digital media, or immersive technologies. The book will also be of interest to museum and heritage practitioners.

This book is the first to examine the depth, complexity and uniqueness of global Christian pilgrimage, travel and tourism, and how they manifest in terms of both supply and demand. It explores the places and spaces of production and consumption of this increasingly important tourism phenomenon. The volume considers the foundational elements of the attractiveness of places according to Christian thinking - spirit of place, scriptural connections, art and architecture, contrived/themed environments, programmed events, volunteer travel opportunities, and visiting local communities by way of solidarity tourism and mission work. It includes a wide range of examples from Europe, the Middle East, Asia, Africa, Latin America and North America and will be of interest to researchers and students in religious studies, tourism, pilgrimage studies, geography, anthropology and Christianity studies.

The tourist experience is a highly topical issue and one which is of critical importance in sustaining the future of the tourism industry. This timely volume provides a reflection for the reader to contemplate the various players involved in delivering and shaping the tourism experience. It stimulates the reader to not only view experiences from a tourist point of view but also to appreciate the role of additional stakeholders representing breweries, universities, hotel restaurants, travel intermediaries, resorts and DMOs. This volume provides a wealth of new knowledge through this diverse collection of chapters on different perspectives on the tourist experience. This book will be an invaluable reading for students, researchers, academics and members of the tourism industry who are looking for new and innovative ways of understanding and designing the tourist experience.

This book aims to unite theory and practice in the field of destination marketing. It attempts to reconcile the gap between the academic literature on urban destination marketing and the manner in which it is actually undertaken by destination marketing organisations (DMOs). While analysing and critically assessing the current destination marketing paradigm, the author outlines the basis for a paradigm change. The new theory accommodates the anomalies and counter-instances associated with the existing paradigm and addresses the question of what in the future might best underpin urban DMO marketing operations. The book contains 21 in-depth interviews with senior DMO executives to allow practitioners to describe in their own words how they conduct their destination marketing activities.

This book focuses on the role of e-consumers and e-marketing in the era of new tourism. It addresses themes such as the tourism "prosumer" at work, the evolution of tourism services, the collaboration and co-creation, as well as the e-complaint behavior of e-consumers in tourism. It also discusses topics such as mobile marketing, gamification as a marketing communication tool, the impact of social media on tourism consumers, and the use of e-loyalty programs in the accommodation sector. Students taking e-marketing and market research courses in tourism can use this work as a source book for the principles of new marketing management. e-Consumers in the Era of New Tourism serves as a helpful resource for practitioners, as well as researchers and students of e-marketing.

Competitiveness and Tourism brings together the key scholarly articles which discuss the challenges of managing, maintaining and enhancing competitive tourism destinations. This authoritative title of articles covers service sector competition; conceptual models of tourism competitiveness; the measurement and modeling of tourism competitiveness; organizing, planning and management issues; tourism marketing; price competitiveness and demand elasticity; sustainability issues and case studies of tourism competitiveness from around the world.

This book advances an alternative critical posthumanist approach to mega-event organisation, taking into account both the new and the old crises which humanity and our planet face. Taking the delayed Tokyo 2020 Olympic Games as a case study, Tzanelli explores mega-event crisis and risk management in the era of extreme urbanisation, natural disasters, global pandemic, and technoscientific control. Using the atmospheric term 'irradiation' (a technology of glamour and transparency, as well as bodily penetration by harmful agents and strong affects), the book explores this epistemological statement diachronically (via Tokyo's relationship with Western forms of domination) and synchronically (the city as a global cultural-political player but victim of climate catastrophes). It presents how the 'Olympic enterprise's' 'flattening' of indigenous environmental place-making rhythms, and the scientisation of space and place in the Anthropocene lead to reductionisms harmful for a viable programme of planetary recovery. An experimental study of the mega-event is enacted, which considers the researcher's analytical tools and the styles of human and non-human mobility during the mega-event as reflexive gateways to forms of posthuman flourishing. Crossing and bridging disciplinary boundaries, the book will appeal to any scholar interested in mobilities theory, event and environment studies, sociology of knowledge, and cultural globalisation.

As tourism service standards become more homogeneous, travel destinations worldwide are conforming yet still trying to maintain, or even increase, their distinctiveness. Based on more than two years of fieldwork in Yogyakarta, Indonesia and Arusha, Tanzania, this book offers an in-depth investigation of the local-to-global dynamics of contemporary tourism. Each destination offers examples that illustrate how tour guide narratives and practices are informed by widely circulating imaginaries of the past as well as personal imaginings of the future.

Air Transport and Regional Development Methodologies is one of three interconnected books related to a four-year European Cooperation in Science and Technology (COST) Action established in 2015. The action, called Air Transport and Regional Development (ATARD), aimed to promote a better understanding of how the air transport-related problems of core regions and remote regions should be addressed to enhance both economic competitiveness and social cohesion in Europe. This book discusses key methodological approaches to assessing air transport and regional development, outlining their respective strengths and weaknesses. These include input- output analysis, cost benefit analysis, computable general equilibrium models, data envelopment analysis, stochastic frontier analysis, discrete choice models and game theory. Air Transport and Regional Development Methodologies aims at becoming a major reference source on the topic, drawing from experienced researchers in the field, covering the diverse experience and knowledge of the members of the COST Action. The book will be of interest to several large groups. First, it will serve as an authoritative and comprehensive reference for academics, researchers and consultants. Second, it will advise policy- makers and government organizations at European, national and regional levels. Third, it presents invaluable insights to transport companies such as airports and airline operators. Along with the other two books (Air Transport and Regional Development Policies and Air Transport and Regional Development Case Studies), it fills a much-needed gap in the literature.

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This book""examines the pilgrimages to China from Taiwan in the late 1980s and early 1990s and offers a wide-ranging account of urban planning statements, arguments about ritual propriety, and the material culture of pilgrimage. "Taiwanese Pilgrimage to China" argues that as Taiwanese pilgrims and their Chinese hosts translated values produced in ritual contexts into the terms of economic and political reform, they became complicit in a shared project of composing historical truth. With its attention to pilgrimages at a possible center of geopolitical conflict, "Taiwanese Pilgrimage to China" provides an account of how shared frameworks for action grow and advances anthropological understandings of conflict resolution.

This introductory text provides readers with a robust understanding of tourism and its industries, including how destinations are developed, marketed and managed, and how tourism impacts communities, environments and economies. The authors discuss the critical issues affecting 21st century tourism, such as sustainability, the climate crisis, globalisation, community, technology, the environment and the sharing economy. The text has been fully updated in light of the Covid-19 pandemic and its notable, and in some cases lasting, impacts on the tourism industry. The text features new mini-case studies (snapshots) and international case studies from countries around the globe including USA, Saudi Arabia, India, China, New Zealand, Australia, Namibia and the UK. It discusses the latest trends in transport, hospitality, attractions and the travel trade and includes examples from major tourism companies including Trip.com, TUI and Airbnb. The book is suitable for students who are starting their tourism studies as part of their college or university education. Clare Inkson is a Senior Lecturer in Tourism and Course Leader of BA Tourism with Business at the University of Westminster, London. Lynn Minnaert is the Academic Director and Clinical Associate Professor at New York University's Jonathan M. Tisch Center for Hospitality and Tourism.

Tourism is both a growth industry and the world's number one export earner. It is therefore no surprise that the role of tourism is increasingly gaining prominence in the debate over how we can move towards more sustainable patterns of development. An enormous literature has emerged on the three pillars of sustainable development - environment, culture and economics - and on how tourism impacts and interacts with them. This timely and original book is firmly grounded in the theory and application of economics, in contrast to much of the previous research which has tended to adopt an environmental or sociological perspective. Although economics has increasingly become a technical subject, this accessible book aims to present important economics results and relate them explicitly to the policy debate. Using a coherent analytical framework, this unique approach offers prescriptions for moving tourism, and economic development more generally, closer to a sustainable ideal. The authors begin by studying the macroeconomic effect of tourism in terms of growth performance and sources of growth. They also examine how the tourism-growth link is affected by the role of imports in the economy, and how tourism impacts upon land use. Further chapters investigate the important issue of forecasting visitor numbers and explore the need for a comprehensive accounting framework to take account of ecologically sustainable tourism. The authors also examine the microeconomic aspects of sustainable tourism and analyse the increasing popularity of environmentally friendly holidays. Sustainable tourism is a fast-growing subject and this book provides an insightful introduction to the critical economic issues involved. It will interest and inform a broad and varied readership including researchers, students and policymakers interested in tourism economics and tourism management, as well as environmentalists, geographers and development scholars.

This volume offers a critical and complicated picture of how leisure tourism connected the world after the World War II, transforming coastal lands, traditional societies, and national economies in new ways. The 21 chapters in this book analyze selected case studies of architectures and landscapes around the world, contextualizing them within economic geographies of national development, the geopolitics of the Cold War, the legacies of colonialism, and the international dynamics of decolonization. Postwar leisure tourism evokes a rich array of architectural spaces and altered coastal landscapes, which is explored in this collection through discussions of tourism developments in the Mediterranean littoral, such as Greece, Turkey, and southern France, as well as compelling analyses of Soviet bloc seaside resorts along the Black Sea and Baltic coasts, and in beachscapes and tourism architectures of western and eastern hemispheres, from Southern California to Sri Lanka, South Korea, and Egypt. This collection makes a compelling argument that "leisurescapes," far from being supra-ideological and apolitical spatial expressions of modernization, development, and progress, have often concealed histories of conflict, violence, social inequalities, and environmental degradation. It will be of interest to architectural and urban historians, architects and planners, as well as urban geographers, economic and environmental historians.

This book is the first its kind to offer an innovative examination of the intersecting influences, contexts, and challenges within the field of children's dark tourism. It also outlines novel conceptualizations and methods for scholarship in this overlooked field. Presently, tourism research, and in dark tourism specifically, relies primarily on adult-centered theories and data collection methods. However, these approaches are inadequate for understanding and developing children's experiences and perspectives. This book seeks to inform and inspire research on children's experiences of dark tourism. Designed to appeal to students and scholars, it brings together insights from leading experts. The book focuses on five themes, to explore the conceptual and historic origins of children's dark tourism, developmental contexts, child perspectives, specific contexts relevant to children's encounters, and methodological approaches. This book is aimed at an international array of scholars and students with inherent research interests in the contemporary commodification of death and 'difficult heritage' within the visitor economy. Thus, the book will provide a multi-disciplinary scope within the fields of history, heritage studies, childhood studies, psychology, education, sociology, human geography, and tourism studies. The volume is primarily intended for undergraduate and postgraduate study, as well as scholars and tourism professionals.

This book presents theoretical and empirical perspectives on platform-mediated tourism, with a special focus on Airbnb. The case studies included in this volume show that the impacts of short-term renting on neighbourhoods, residents and tourism operators are uneven, but increasingly significant. During the past decade, digital platforms for short-term rental, transport, social dining etc., have enabled the development of a new generation of entrepreneurs in tourism and mobility. The mediation of services through digital platforms was initially presented as a form of a sharing economy led by non-professional providers, but it has grown into a new form of capitalist speculation. The inadequacy of existing legal frameworks in regulating platform-mediated activities has generated reactions by social movements, especially for the protection of housing rights. With the outbreak of Covid-19, the downfall in the mobility and tourism economy has revealed the acuteness of the structural crisis of cities and of labour based on platform-mediated activities. In Europe, networks of cities are taking action against platforms to regain their control over data that is needed to regulate platform-mediated tourism services, and the rights of residents in tourism cities. The authors in this edited volume explore issues of social justice in terms of residents' quality of life, working conditions, the housing market, urban structure, the morality of operators who navigate through normative loopholes, and the responsibility issues of platform companies holding data on short-term rentals. The chapters in this book were originally published in the Journal of Sustainable Tourism.

This timely book presents a unique collection of "new normal" trends, issues, and challenges of tourism and hospitality management and practices from the perspective of the COVID-19 pandemic. It features empirical contemporary research and case studies that incorporate a bottom-up approach from survival to revival of the travel and tourism industry around the world amidst the pandemic. The volume addresses a number of pandemic-related tourism issues. It looks at the impact of the pandemic on tourism-dependent economies and businesses as well as government responses in tourism-dependent cities and regions, including the US, India, Mexico, Australia, and Singapore. Topics include the links between mass tourism and airplane face mask shaming, with the obtained research used to suggest recommendations to ensure a sustainable post-crisis recovery for air-transport and tourism fields; new planning strategies for new tourism products and packages; using software to determine employability skills for jobs in tourism, hospitality, and events; and more. With a selection of revealing case studies, Domestic Tourism and Hospitality Management: Issues, Scope, and Challenges amid the COVID-19 Pandemic offers crucial and diverse insights for a better understanding of the most current issues, trends, and management strategies in tourism and hospitality from different parts of the world. It will be a helpful resource for researchers, academicians, policymakers, and other professionals around the world.

Globally, we find ourselves in a novel set of circumstances where our individual and collective relationships with leisure have changed dramatically and are being dictated less by personal preferences or even affluence, but rather by health, legal, and societal factors. There is very little published work on changed practices in leisure due to the pandemic, especially focusing on activities that were previously considered ordinary and perhaps even mundane. Contribute to the compilation of a historic record of the way the pandemic has transformed various leisure behaviours in diverse cultural and national contexts at this unprecedented time.

This book examines the dilemma of overdependence on tourism in Caribbean countries and territories, and the need for a resilient path to address the industry's vulnerability in the face of natural disasters. The chapters in the book question how tourism resilience is understood and practiced in Caribbean small island developing states (SIDS) and the factors that inform, undermine, or indeed redefine the sustainable resilience agenda for these territories. With its overreliance on tourism and vulnerability to climate, the Caribbean region finds itself susceptible and in need of an innovative approach in order to survive economically. Contributors to this volume touch on all three sustainability pillars and spanning across many tourism sector considerations, such as product development, stakeholder management, hotel management, marketing and entrepreneurship. By spanning the geography of the Anglophone and Spanish Caribbean this book offers a smorgasbord of conceptual and applied perspectives to researchers in the area of tourism resilience in SIDS. It also presents strategic considerations to public and private sector practitioners in implementing measures to strengthen the competitive positioning of their destinations as they contend with the dynamism of the external and internal environments.