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Books > Business & Economics > Industry & industrial studies > Service industries > Tourism industry
• Provides an overview of the intersection of museum design and management, museology, and heritage tourism; • Clear organisation into theory, practice, and looking at key figures in the field; • Deploys a wide range of international case studies throughout;
Ethical and Responsible Tourism explains the methods and practices used to manage the environmental impact of tourism on local communities and destinations. This new edition takes into account recent global events such as the Covid-19 health crisis, the impacts of the war in Ukraine on tourism in neighbouring regions, and the consequences of the energy and cost of living crisis. The three core themes of the book - destination management, environmental and social aspects of ethical sustainable development, and business impacts - are discussed across both topic and case study chapters, alongside explanatory editorial analysis with all chapters clearly signposted and interlinked. The case studies address specific and practical examples from a global range of examples including sites in Australasia, Central America, Europe, Asia, North America and South America. In this new edition, further case studies are included from the USA and Japan, as well as new examples from Brazil, Croatia and Malta. Used as a core textbook, the linking of theory in the topic chapters, and practice gained through case studies, alongside further reading and editorial commentary, Ethical and Responsible Tourism provides a detailed and comprehensive learning experience. Specific case studies can be used as standalone examples as part of a case teaching approach, and the editorial and discussion elements are designed to be suitable for those simply seeking a concise overview, such as tourism professionals or potential investors in sustainable tourism projects. This revised edition continues to be essential reading for students, researchers and practitioners of tourism, environmental and sustainability studies.
• Provides an overview of the intersection of museum design and management, museology, and heritage tourism; • Clear organisation into theory, practice, and looking at key figures in the field; • Deploys a wide range of international case studies throughout;
This book examines the emerging and shifting issues in the field of gay tourism, how these relate to significant societal and technological changes and the implications of these changes for theory, policy and practice. It addresses the political and sociocultural discourses evident within gay tourism consumption and explores the conceptualisations of gay tourism within the contexts of tourist profiles and identities. While gay travel research has been dominated by Western perspectives and traditions, this book incorporates voices from non-Western perspectives and cultures. The volume investigates the value of gay tourism that facilitates our engagement with tourism experiences, leisure opportunities and pleasure. It will be a useful resource for students, lecturers and researchers in tourism, human geography, cultural studies and sociology.
• The first book to bring together topics such as discrimination, gender and accessibility in relation to tourism. • Adopts a multidisciplinary approach and makes use of international case studies. • Provides insights from a range of international contributors, representative of traditionally marginalized voices
Cruise tourism is one of the fastest growing sectors worldwide. This book is the first of its kind to provide in-depth insights into the emergence of mega-cruise tourism in destinations on the Arabian Peninsula and its impacts on local communities, their spaces, cultures, identities and tourist experiences. It offers a micro-sociological analysis, calling for holistic, participatory, mindful approaches and to rethink current exploitative tourism planning and development. It assumes a high political, social and economic importance within globalization. It draws on a long-term field study in an under-researched region in Asia that developed large-scale tourism recently to diversify the economy. The book provides insights on the destination development from a state of continuous growth to a sudden fall in tourism activities due to a sudden shock, caused by the global health pandemic and its resilience. It explores the sociocultural, economic and spatial challenges faced in international tourism development and its power relations analysed from different perspectives and within time. It analyses time-space compression, overtourism, urban tourism, nature-based tourism, enclavization, social capital, imaginaries, Cultural Ecosystem Services, slow tourism as well as just tourism. The book provides an innovative contribution to the planning and development of tourism destinations, communities and their spaces in which tourism operates in a fast pace. It will be of interest to academics, undergraduate and postgraduate students in the field of tourism and hospitality management, geography, sociology, anthropology, urban planning and environmental sciences. Moreover, the book will be useful for practitioners and policymakers around the globe, as well as all those interested in the fast emergence and the impacts of mega-cruise tourism.
This book explores the relationship between imperial formations and individual encounters at African tourist sites - spaces of leisure, healing and work. It examines how encounters between tourists and hosts tend to be constructed along colonial thought lines and considers how players in the hospitality industry do not interact as coeval participants, but are racialised, scripted and positioned according to colonially-established order. The authors focus on the language of these encounters, not only speech, performance and response, but also silence, resonance, emptiness, noise - objectified, materialised, evasive and confusing. Through its exploration of language in these encounters, the volume shows that ruination is the one feature that is omnipresent in the multiple and diverse tourist settings of the postcolonial world. This book is open access under a CC BY ND licence.
This book focuses on the role of e-consumers and e-marketing in the era of new tourism. It addresses themes such as the tourism "prosumer" at work, the evolution of tourism services, the collaboration and co-creation, as well as the e-complaint behavior of e-consumers in tourism. It also discusses topics such as mobile marketing, gamification as a marketing communication tool, the impact of social media on tourism consumers, and the use of e-loyalty programs in the accommodation sector. Students taking e-marketing and market research courses in tourism can use this work as a source book for the principles of new marketing management. e-Consumers in the Era of New Tourism serves as a helpful resource for practitioners, as well as researchers and students of e-marketing.
Covers the changing trends in the event tourism industry The influence and role of social media and other technology. The contribution of women in events and festivals. The impact of event tourism in economic development on local communities.
This book combines studies of inclusivity in tourism with a future lens and provides timely insights into current research and discussions on social inclusion. The chapters examine a range of inclusivity issues and the different ways that inclusive tourism development can be enacted. The volume presents an opportunity to critically consider the different actors and voices in the field of tourism and how to channel these voices and who has the right to do so. It allows us to use our imaginations to consider a future that can be welcoming of different ways of being, doing and knowing to empower all participants in the planning and development of tourism and hospitality.
This book provides insights into the lived experiences of researchers as they negotiate the undulating terrain of the world of paradigms and seek to find their niche. Each chapter presents the journeys of postgraduate candidates, early career researchers and established scholars, starting with an overview of their paradigm, the application of the paradigm to their specific research context, and concluding with the authors reflecting on their identification with and use of the paradigm. The volume acknowledges that determining the paradigm that best aligns with a scholar's personal ideologies and the underlying assumptions of the research can be rather daunting, challenging and perplexing to scholars who are starting their research journey. It offers an accessible exploration of research paradigms and will be a valuable resource for postgraduate researchers, emerging scholars and PhD supervisors.
Producing and Consuming the Craft Beer Movement is an ethnographic analysis of the craft beer movement and its rapid development as an industry that articulated a different set of values: celebrating, quality, community, and good taste. This book will provide an excellent foundation for considering craft beer and an entrepreneurial practice that produces other forms of value beyond monetary value. The craft beer movement has been an important movement for thinking about contemporary consumer culture, and how that consumer culture might develop a very different set of values and priorities from those of the dominant consumer culture that is created by large-scale industries focused on the instrumental values of profit and efficiency. Located in one site, the ethnography is situated within the larger context of the rise of digital media, the evolution of cities, and the latest stage of the capitalist marketplace. The book is distinctive as it is ethnographic in its methodology. It is focused on one locale, the metropolitan area around Philadelphia. Philadelphia, along with Boston, Denver, San Diego, and a few other cities, was a central location for the early development of the craft beer industry. With its interdisciplinary approach, individuals with interests in digital and social media, consumer culture, political economy, ethnography, and contemporary cultural theory will find this an interesting case study of an important industry that developed from the homebrewing movement to become an important craft industry that is now a global phenomenon. This book is directed to a broad range of readers interested in new media, consumer culture, craft, and contemporary capitalist culture. The book embeds the local in the larger historical and political economic context. Readers would include faculty members in communication, media studies, cultural studies, sociology, and anthropology. Students at a graduate and upper level undergraduate level would be interested as well.
Bringing affect and emotion to the forefront of tourism studies, this book presents a new generation of scholars who consolidate emerging affective approaches and establish a route for scholarship that examines the roles of emotion and affect in tourism. Attuning to affect and emotion, this book steers the affective turn to encompass touring bodies and tourism places. Engaging the concept of affect as a constitutive element of social life often leaves academics grasping for terminology to describe something that is, by its very nature, beyond words. For this reason, as evident in the four interconnected sections of this volume, studying affect poses a significant and fruitful challenge to the status-quo of social scientific method and analysis. From African-American emotional labour while travelling, to visiting Banksy's Dismaland park, to affective heritagescapes, self-love, and travelling mittens, and across socio-spatial theories of emotions, decolonial feminist theory, and atmospheric politics, this book demonstrates the epistemic and empirical richness of affective tourism. Along with the contributors to this volume, the editors make a case for thinking about emotions and affects through collective and individual practices as interrelated shaping tourism encounters in and with places. That is, to break it down as doing, and as shared between bodies and places through the doing. The chapters in this book were originally published as a special issue of Tourism Geographies.
This book examines the cutting-edge concept of gamification in tourism. It provides a theoretical foundation for tourism gamification and discusses the concepts of gaming and gamification and their application in the tourism and hospitality industry. The chapters offer valuable insights by showcasing examples of best practice from different countries and addressing key issues of game mechanism and game design principles. They focus on areas such as game design elements, game player types and their motivation, location-based games, augmented reality and virtual reality games. The volume will be useful for students and researchers in tourism marketing, digital tourism, smart tourism and tourism futures. It also serves as a helpful tool for tourism industry practitioners looking to increase customer engagement, enhance loyalty and raise brand awareness.
Theories within tourism can be difficult, even confusing areas to understand. Developed from the successful Portuguese textbook Teoria do Turismo, Tourism Theory provides clear and thorough coverage of all aspects of tourism theory for students and researchers of tourism. Consisting of five sections and over fifty entries, this book covers nine of the most important models in tourism study. The first three sections examine general concepts in tourism; disciplines and topics; and the tourist, which includes areas such as demand, gaze, psychology and typologies. A fourth section covers intermediation, distribution and travel, reviewing aspects such as travel agencies, tourist flows and multi-destination travel patterns. The final section encapsulates the tourism destination itself, covering organizations, the destination image, supply, seasonality and more. Encyclopedic cross-referencing between entries makes navigation easy, while in-depth analysis, exercises and further reading suggestions for each of the selected areas provide the context and detail needed for understanding. Entries can be used individually as a reference, or as part of the whole for a complete introduction to tourism theory.
This timely book presents a unique collection of "new normal" trends, issues, and challenges of tourism and hospitality management and practices from the perspective of the COVID-19 pandemic. It features empirical contemporary research and case studies that incorporate a bottom-up approach from survival to revival of the travel and tourism industry around the world amidst the pandemic. The volume addresses a number of pandemic-related tourism issues. It looks at the impact of the pandemic on tourism-dependent economies and businesses as well as government responses in tourism-dependent cities and regions, including the US, India, Mexico, Australia, and Singapore. Topics include the links between mass tourism and airplane face mask shaming, with the obtained research used to suggest recommendations to ensure a sustainable post-crisis recovery for air-transport and tourism fields; new planning strategies for new tourism products and packages; using software to determine employability skills for jobs in tourism, hospitality, and events; and more. With a selection of revealing case studies, Domestic Tourism and Hospitality Management: Issues, Scope, and Challenges amid the COVID-19 Pandemic offers crucial and diverse insights for a better understanding of the most current issues, trends, and management strategies in tourism and hospitality from different parts of the world. It will be a helpful resource for researchers, academicians, policymakers, and other professionals around the world.
This book examines the relationship between gender and sustainability in tourism. Whilst an extensive body of work exists in the areas of gender and sustainability, these two fields of knowledge are seldom combined to examine tourism phenomena. When we look at the evolution of tourism, we see that sustainability has become an essential element in educational programmes, policy making and strategic considerations for organisations and destinations. Whilst the beginnings of tourism sustainability were challenging, presently, its relevance is seldom questioned. However, this situation is not the case with gender research. Although gender theorising and research have existed for over a century, and a rich legacy of knowledge exists on this topic, meaningful and respectful engagement with this line of scholarship is thus far peripheral in tourism studies. The aim of this book is to reflect on and rethink the intersection of gender and tourism sustainability through the lens of gender theory and feminist epistemology to stay with the trouble and devise pathways for sustainability gender knowledge. This book will be of great interest to students, researchers, and academics in tourism, gender and sustainability, as well as tourism management. The chapters in this book were originally published as a special issue of the Journal of Sustainable Tourism.
The distinctions between tourism and migration are increasingly blurred. Tourism often drives various forms of mobility, and an international workforce is essential to maintaining functioning tourism economies. This book explores intersections of tourism and migration, considering their relationships with and impacts on social sustainability. The chapters explore in a variety of contexts how the planning, development and governance of tourism affects the sustainability of communities, which consequently influences attitudes towards migrants and tourists. They also consider how migrant-local connections may evolve, creating opportunities for positive, symbiotic co-existence or intergroup tensions and exploitative relationships. The book paves the way for future work examining new forms and interactions between migration and tourism that contribute to social sustainability. This book will be of great value to students, academics, and researchers interested in tourism, geography, migration/diaspora studies and sociology. The chapters in this book were originally published as a special issue of Tourism Geographies.
Using oral histories, newspapers, and a variety of other sources this work recovers stories of campy LGBT beach parties, forgotten gay bars, and friendship networks that spanned the South. Gay men, lesbians, and the otherwise queer were an essential part of ""The Sunshine State."" Placing them at the center of this story exposes the unique interactions of capitalism, tourism, sexuality, and space. More than just a story of repression, this work also seeks to illuminate the fun that could be had on what came to be known as ""The USA's Gay Riviera"" by the early 1990s.
This book covers a very broad range of topics in marketing, communication, and tourism, focusing especially on new perspectives and technologies that promise to influence the future direction of marketing research and practice in a digital and innovational era. Among the areas covered are product and brand management, strategic marketing, B2B marketing and sales management, international marketing, business communication and advertising, digital and social marketing, tourism and hospitality marketing and management, destination branding and cultural management, and event marketing. The book comprises the proceedings of the International Conference on Strategic Innovative Marketing and Tourism (ICSIMAT) 2019, where researchers, academics, and government and industry practitioners from around the world came together to discuss best practices, the latest research, new paradigms, and advances in theory. It will be of interest to a wide audience, including members of the academic community, MSc and PhD students, and marketing and tourism professionals.
Folklore, People and Place is a contribution towards better understanding the complex interconnectivity of folklore, people and place, across a range of different cultural and geographical contexts. The book showcases a range of international case studies from different cultural and ecological contexts showing how folklore can and does mediate human relationships with people and place. Folklore has traditionally been connected to place, telling tales of the land and the real and imaginary beings that inhabit storied places. These storytelling traditions and practices have endured in a contemporary world, yet the role and value of folklore to people and places has changed. The book explores a broad range of international perspectives and considers how the relationship between folklore, people, and place has evolved for tourists and indigenous communities. It will showcase a range of international case studies from different cultural and ecological contexts showing how folklore can and does mediate human relationships with people and place. By exploring folklore in the context of tourism, this book engages in a critical discussion of the opportunities and challenges of using storied places in destination development. The case studies in the book provide an international perspective on the contemporary value of folklore to people and places engendering reflection on the role of folklore in sustainable tourism strategies. This book will be of interest to students, academics, researchers in fields such as anthropology, folklore, tourism, religious studies, human geography and related disciplines. It will also be of interest to scholars and practitioners of traditional ecological knowledge.
" " This book""examines the pilgrimages to China from Taiwan in the late 1980s and early 1990s and offers a wide-ranging account of urban planning statements, arguments about ritual propriety, and the material culture of pilgrimage. "Taiwanese Pilgrimage to China" argues that as Taiwanese pilgrims and their Chinese hosts translated values produced in ritual contexts into the terms of economic and political reform, they became complicit in a shared project of composing historical truth. With its attention to pilgrimages at a possible center of geopolitical conflict, "Taiwanese Pilgrimage to China" provides an account of how shared frameworks for action grow and advances anthropological understandings of conflict resolution.
This book explores the relationship between imperial formations and individual encounters at African tourist sites - spaces of leisure, healing and work. It examines how encounters between tourists and hosts tend to be constructed along colonial thought lines and considers how players in the hospitality industry do not interact as coeval participants, but are racialised, scripted and positioned according to colonially-established order. The authors focus on the language of these encounters, not only speech, performance and response, but also silence, resonance, emptiness, noise - objectified, materialised, evasive and confusing. Through its exploration of language in these encounters, the volume shows that ruination is the one feature that is omnipresent in the multiple and diverse tourist settings of the postcolonial world. This book is open access under a CC BY ND licence.
Tourism is both a growth industry and the world's number one export earner. It is therefore no surprise that the role of tourism is increasingly gaining prominence in the debate over how we can move towards more sustainable patterns of development. An enormous literature has emerged on the three pillars of sustainable development - environment, culture and economics - and on how tourism impacts and interacts with them. This timely and original book is firmly grounded in the theory and application of economics, in contrast to much of the previous research which has tended to adopt an environmental or sociological perspective. Although economics has increasingly become a technical subject, this accessible book aims to present important economics results and relate them explicitly to the policy debate. Using a coherent analytical framework, this unique approach offers prescriptions for moving tourism, and economic development more generally, closer to a sustainable ideal. The authors begin by studying the macroeconomic effect of tourism in terms of growth performance and sources of growth. They also examine how the tourism-growth link is affected by the role of imports in the economy, and how tourism impacts upon land use. Further chapters investigate the important issue of forecasting visitor numbers and explore the need for a comprehensive accounting framework to take account of ecologically sustainable tourism. The authors also examine the microeconomic aspects of sustainable tourism and analyse the increasing popularity of environmentally friendly holidays. Sustainable tourism is a fast-growing subject and this book provides an insightful introduction to the critical economic issues involved. It will interest and inform a broad and varied readership including researchers, students and policymakers interested in tourism economics and tourism management, as well as environmentalists, geographers and development scholars.
This book combines studies of inclusivity in tourism with a future lens and provides timely insights into current research and discussions on social inclusion. The chapters examine a range of inclusivity issues and the different ways that inclusive tourism development can be enacted. The volume presents an opportunity to critically consider the different actors and voices in the field of tourism and how to channel these voices and who has the right to do so. It allows us to use our imaginations to consider a future that can be welcoming of different ways of being, doing and knowing to empower all participants in the planning and development of tourism and hospitality. |
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