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Books > Business & Economics > Industry & industrial studies > Service industries > Tourism industry
Disruptive and creative research methodologies proposed in this book are designed to dismantle neoliberal narratives deployed in tourism studies and wider social sciences. Progressing criticality in tourism studies, this volume showcases cutting-edge contributions ranging from reflexivity, subjectivities, and dreams; to messy emotions in auto-ethnographic accounts of fieldwork; 'motherhood capital' accessing Inuit communities; collective memory work; ethnodrama and creative non-fiction, amongst others. Disruption and creativity are the two ideas around which tourism geographers challenge and begin dismantling hegemonic ideologies in tourism studies. The chapters in this book provide a vantage point from where to disrupt first, before tourism geographers can engender progress and transformation within and outside of the field. In tourism studies in general, and tourism geography in particular, the years of the 2000s have witnessed an emphasis on qualitative methodological research, both in terms of the topics addressed and the types of methodological tools. In many ways, this legitimisation of qualitative work mirrors developments in other areas such as human geography, sociology and anthropology, in which this book is anchored. The authors debate in more depth how tourism studies offer multidimensional, multilogical and multi-emotional approaches to research design. The chapters were originally published as a special issue of the journal, Tourism Geographies.
The concept of welfare is a somewhat neglected area within tourism studies, despite the continued growth of interest in key issues such as ethics, tourist safety, employee's well-being, human rights, ethnocentrism, cultural sensitivity and behavior codes, green consumerism, and the perceptions of management of "sustainability." This book provides an explanation, definition and a critique of welfare and a welfare approach covering these issues. Chapters cover the welfare of tourists, employees in the tourism industry, residents in tourism destinations, animals as tourist attractions and the natural environment.
Within the tourism industry there is a growing consensus on the need for research to investigate the economic, social and environmental impacts of tourism. However, existing research methods texts are based solely on either the business approach or the social science approach to tourism. They often fail to provide real world examples of how to plan, implement or analyze tourism related research. This book aims to address this divide by integrating theory with practice through the inclusion of specific tourism research case studies alongside research theory. It considers a wide range of research issues, approaches and techniques with contributions from both experienced and new researchers.
This book analyses the role tourism plays for sustainable development in Southeast Asia. It seeks to assesses tourism's impact on residents and localities across the region by critically debating and offering new understandings of its dynamics on the global and local levels. Offering a myriad of case studies from a range of different countries in the region, this book is interdisciplinary in nature, thereby presenting a comprehensive overview of tourism's current and future role in development. Divided into four parts, it discusses the nexus of tourism and development at both the regional and national levels, with a focus on theoretical and methodological foundations, protected areas, local communities, and broader issues of governance. Contributors from within and outside of Southeast Asia raise awareness of the local challenges, including issues of ownership or unequal power relations, and celebrate best-practice examples where tourism can be regarded as making a positive difference to residents' life. The first edited volume to examine comprehensive analysis of tourism in Southeast Asia as both an economic and social phenomenon through the lens of development, this book will be useful to students and scholars of tourism, development, Southeast Asian culture and society and Asian Studies more generally.
This book explores the complex relationship between societies, architecture, and urbanism of market halls, traditional souqs, bazaars, and speciality street markets in the Middle East and North Africa. It addresses how these trading environments influence perceptions of place and play an extended social, political, and religious role while adapting to their local climates. Through Archival research and social science methodologies, this book records and maps markets in urban fabrics, expanding on practices underlying the push towards historical listings and the development of markets as landmarks in the urban fabric. The role of markets in delivering sustainable place-making strategies and influencing the development of cities' socio-economic and historical strength is addressed as key to their survival in the urban fabric and as place-making landmarks for preserving tangible and intangible heritage. Going beyond heritage and conservation studies, this book discusses how positioning and restoring markets challenges urban renewal policies, access to public space planning, environmental sustainability, security of food supply, cultural heritage, and tourism. This is an ideal read for those interested in the history of urban development, architecture and urban planning, and architectural heritage.
International Cases on Tourism Destination Management and COVID-19 provides students, lecturers and practitioners with an essential real-life resource on how different tourism destinations around the world have been impacted by, and responded to, the COVID-19 pandemic. These 34 in-depth case studies from the Americas, the APAC region, Europe, and the Middle East allow a global perspective, and acts as a toolkit than can be used to design a better future for tourism destinations that embraces sustainability and collaboration. For each case study, secondary sources such as media articles, industry and government reports, campaign materials, websites and social media channels have been closely analysed. In addition, interviews have been conducted with destination marketers, government officials, tour operators, professional guides, and hotel managers to provide a holistic view for each destination. Each case study is structured around COVID-19 impacts, responses and outcomes, and includes further reading, video links, and discussion questions to challenge students further in their self-study and to encourage in-class discussions. This is an essential resource for tourism students and lecturers across the curriculum, and a fascinating read for anyone in the business of tourism.
This book is the first its kind to offer an innovative examination of the intersecting influences, contexts, and challenges within the field of children's dark tourism. It also outlines novel conceptualizations and methods for scholarship in this overlooked field. Presently, tourism research, and in dark tourism specifically, relies primarily on adult-centered theories and data collection methods. However, these approaches are inadequate for understanding and developing children's experiences and perspectives. This book seeks to inform and inspire research on children's experiences of dark tourism. Designed to appeal to students and scholars, it brings together insights from leading experts. The book focuses on five themes, to explore the conceptual and historic origins of children's dark tourism, developmental contexts, child perspectives, specific contexts relevant to children's encounters, and methodological approaches. This book is aimed at an international array of scholars and students with inherent research interests in the contemporary commodification of death and 'difficult heritage' within the visitor economy. Thus, the book will provide a multi-disciplinary scope within the fields of history, heritage studies, childhood studies, psychology, education, sociology, human geography, and tourism studies. The volume is primarily intended for undergraduate and postgraduate study, as well as scholars and tourism professionals.
This book explores a wide range of emerging cultural, heritage, and other tourism issues that will shape the future of hospitality and tourism research and practice in the digital and innovation era. It offers stimulating new perspectives in the fields of tourism, travel, hospitality, culture and heritage, leisure, and sports within the context of a knowledge society and smart economy. A central theme is the need to adopt a more holistic approach to tourism development that is aligned with principles of sustainability; at the same time, the book critically reassesses the common emphasis on innovation as a tool for growth-led and market-oriented development. In turn, fresh approaches to innovation practices underpinned by ethics and sustainability are encouraged, and opportunities for the exploration of new research avenues and projects on innovation in tourism are highlighted. Based on the proceedings of the Sixth International Conference of the International Association of Cultural and Digital Tourism (IACuDiT) and edited in collaboration with IACuDiT, the book will appeal to a broad readership encompassing academia, industry, government, and other organizations.
This vital volume clearly explains cutting-edge theories and views on strategic management in applied management fundamentals in the hospitality and tourism industry. The author discusses the latest in strategic thinking and provides information on implementing models within specific contexts, such as culture and profit and nonprofit organizations. He also looks at the political, economic, social, and technological changes that significantly affect tourism and hospitality. The volume is distinguished by its thoughtful analysis and review of related hospitality case studies and the management approaches employed and sheds light on ever-the emerging management and operation issues in the tourism and hospitality sector. The book employs an abundance of case studies that illustrate the concepts and models discussed, with examples from such heavyweights in the industry as Disney and Euro Disney, Aer Lingus, British Airways, Four Seasons, Holiday Inn, Marriot, Sofitel, Starwood Hotels, and more. Key features of the book include: Cutting-edge approach: Applies advanced and recent strategic management views to the tourism and hospitality field. Critical treatment: Provides critical discussions about whether and how strategic models/theories can be applied in the hospitality and tourism field. Sensitive to specific contexts: As the tourism and hospitality industry has become one of the largest industries worldwide, discusses how strategic management concepts can be applied in different cultures and profit and nonprofit tourism organizations. Extensive case studies: Provides supporting case studies related to the strategy content, context, and process from international industries such as Aer Lingus, Accor, Marriott and Ryanair. Organization of the book: Each of the chapters within the case study sections employs a thorough pedagogic structure consisting of a concise introduction, examples and case analysis, discussion points, exercises, and further reading. This book is designed to provoke thought and debate about strategic management and myriad other issues. It will be valuable for students, academics, universities offering hospitality and tourism, and hospitality and tourism professionals.
This book focuses on the complex issues of tourism development, governance and sustainability in the long-standing popular island destination, The Bahamas, where tourism remains one of the primary fiscal industries. The book achieves this by looking at the impacts of mass tourism development from social, economic and environmental perspectives; panarchy and resilience; assessing sustainability; moving towards a blue economy; impacts of climate change and innovative alternative tourism offerings to ensure sustainable tourism - a welcomed but challenging essential contemporary focus of the tourism industry. It further looks at how development, governance and sustainability come together in the aftermath of a recent natural disaster, hurricane Dorian, which proved to be a strong catalyst for action, innovation and change in The Bahamas. Given the complexity of these key concepts and The Bahamas as an established popular tourism destination archipelago which relies so heavily on the industry, this book offers significant insight for other tourism regions and will therefore be essential reading for upper-level students and academics in the field of Tourism research.
This timely and significant book explores the characteristics and complexities of Asian urban tourism, considering the extent to which Western paradigms can be transferred to Asian settings and the striking contrasts that exist within the region. In an era of unprecedented urban expansion in Asian cities, this book comes at a time of great urgency, illuminating the possible problems and opportunities that arise when a destination emerges as a tourism hotspot. Split into three parts; introducing Asian urban tourism and urbanization, the management and marketing of Asian cities, and emerging trends and issues associated with Asian urban tourism, the book offers a range of varying and vibrant perspectives from international and interdisciplinary experts in the field. Chapters include studies on a wide range of destinations such as Hong Kong, Macau, Cambodia, Phuket, Kolkata, Busan, Delhi, and Sri Lanka among many others, and explore crucial contemporary themes such as overtourism, urbanization and administrative challenges, world heritage, smart cities and the use of technologies such as VR in urban tourism experience creation. It will be a vital resource for upper-level students, researchers, and academics in tourism, city tourism, Asian studies, development studies, cultural studies, and sustainability, as well as professionals in the field of tourism management.
This volume reports on the encounters between hikers and wildlife on the Appalachian Trail. Based on narratives provided by trail hikers, it explores the ways in which humans relate to the animals with whom they temporarily share a home. With attention to the themes of pilgrimage, the changing perception of the animals encountered and reactions to them, risk, auditory experience, and a sense of wildness, the author considers the meaning constituted by nonhuman animals in the context of the walkers' narrative journeys. A phenomenologically informed study of the ways in which people perceive wild animals when in an unmediated wilderness setting, how they navigate interactions with them, and how they experience living among them, Blogging Wildlife will appeal to scholars across the social sciences with interests in anthrozoology and human-animal relations.
This is the first book to explore workforce slavery and liberation together within commercial hotel, restaurant and bar activities, the hospitality industry being particularly vulnerable to potential illegal action and reputational damage via involuntary involvement in human trafficking and sexual exploitation. Slavery is the most oppressive form of labour exploitation and is illegal in Western Europe and most of the industrialised world. On the other hand, 'neo-slavery' oppresses the powerless through low pay and employment practices that predominantly serve the interests of the employer. This book explores the most exploitative forms of slavery, 'neo-slavery' and human trafficking in the hotel industry, and offers insights into empowerment through liberative trade unions and worker co-operatives. The study's multifaceted cross-cultural approach includes in-depth chapters on Brazil and the Netherlands as well as a multitude of examples from the UK, exposing the topic as an international problem. Written by international specialists, this significant book will appeal widely to upper-level students and researchers in hospitality, and specifically, to all those interested in human resource management in the hospitality and hotel industry, as well as human rights issues and business ethics.
This significant and timely volume focuses on the unique trajectory of tourism development in Japan, which has been characterized by an historical emphasis on promoting both domestic and international tourism to Japanese tourists, followed by the more recent policy of competing aggressively in the international incoming tourist market. Initial chapters present an overview of past and present tourism, including policy and research perspectives. Thematic perspectives on tourism and specific contexts and places in which tourism occurs are then examined. Strains of Japanese tourism such as sport, surf, forest, mountain, urban, tea, pilgrimage and even whaling heritage tourism are among those analyzed. The book also explores tourism's role in confronting difficult pasts and presents, and the challenges facing the development of tourism in contemporary Japan. A short postscript outlines some of the challenges and possible future directions tourism in Japan may take in light of the COVID-19 crisis. Written by a team of well-known editors and contributors, including academics from Japan, this volume will be of great interest to upper-students and researchers and academics in development studies, cultural studies, geography and tourism.
This is the first book to provide a comprehensive account of cultural and heritage tourism in the Middle East and North Africa (MENA) region and the many complexities that heritage sites and tourist attractions face. The MENA region has long been regarded as the cradle of Western and Arab civilisation and is the home of many of the world's major religions. Because of this, the region is rich in heritage sites that serve as major tourist attractions and as icons of national, cultural and religious identity. However, as this book examines, heritage in the region is simultaneously highly contested and has even become a target for terrorism creating a situation that brought major challenges for heritage management and sustainable tourism development. Many of the region's innumerable cultural sites are threatened, in some cases by overuse, in others by neglect and, in many, simply by the pressures of economic development. This book is therefore of interest not only to heritage managers and policy makers but those academics who seek to address the delicate balance between tourism development, communities and the tourists who visit such sites in a turbulent but highly significant region of the world.
This book provides holistic insights into management of protected areas across East Asia and identifies current trends in mountain tourism within the broader field of human geography and nature conservation. The book describes the diversification in visitors and expanding protected areas territories in different Asian countries during recent years. It also compares protected areas networks in the context of the changing demographic profiles of visitors and provides an interdisciplinary transnational appraisal of mountain-based tourism in Asia based on national and international statistics. The research combines specific case studies at the individual country and destination level with trans-regional trends, thereby offering analysis from both the perspective of supply (parks, protected areas, and stakeholders) and demand (mountain tourist market trends and segments). The book is a useful resource for students and academics in tourism and protected areas studies as well as social scientists and policy-makers interested in Asian countries.
This book provides theoretical and empirical perspectives on the urban impact of mega-events globally. It takes mega-events as an instance to analyse urban transformations and their effects on citizenship. With contributions from leading scholars in the field, the book presents innovative and multidimensional analyses of mega-events with an international selection of case studies. The work provides a grounded theorisation of mega-events in the first part and scrutinizes its practices and processes in the second. Each chapter explores mega-events as crucial drivers and accelerators of urban and citizenship transformations. Rather than just focusing on a staged momentum, this book takes stock of the 'before' and 'after' that these events imply for the urban condition. This book will be of interest to students and scholars in urban studies, human geography, economics, architecture, planning, sociology, political science. It will also appeal to professionals and policy makers engaged in the planning, hosting and management of mega-events.
* Fills a need and gap by being the first to focus on Muslim travel culture and behaviour * Muslim and Islamic tourism is an important, emerging and rapidly expanding sector of tourism and marketing and this book offers new insight into Muslim travel culture and behaviour. This will significantly aid understanding on Islamic tourism particularly in relation to Muslim tourists themselves which will expand the field and inform appropriate tourism provision and marketing. * Answers some important questions, such as 'who are Muslim travellers'?, 'what is their travel culture'? and 'what are their expectations'? as well as focus on gender roles, Islamic travel motivations and nature of Islamic tourism experiences for the first time. * Given the interdisciplinary nature of the book it will have wide appeal including Tourism, Hospitality, Food Studies, Leisure, Marketing, Religious Studies, Geography, Sociology, Business, Islamic Studies.
Approach/Focus & Coverage: This is the only current textbook available to introduce students to economic, environmental and social sustainable issues specifically facing the hospitality industry as well as exploring ideas, solutions, and strategies of how to manage operations in a sustainable way. Other books focus just on environmental management in hospitality or are 'how to' guides aimed at practitioners/hotel managers. International: It takes a global approach in content and examples. Offers good balance between theory and practice: Integrates excellent case studies from a variety of settings and geographical locations to showcase the successes and failures. Other specific hospitality books tend to be practical how to guides. Accessibility: Peppered with features throughout to aid understanding & spur critical thinking & unrivalled online resources including video interviews with practitioners.
An insightful and detailed account of the pandemic and its impact on the global travel industry. In a situation which was (and still is) constantly evolving, the book presents an historical timeline of events, and how these changed the face of consumer travel, possibly forever. Leisure & business travel, airlines, events, and attractions: all are analyzed comprehensively. How did the industry respond, what lessons were learned and what are the predictions for the future?" -Debbie Marshall, Silver Marketing Association At the end of 2019, COVID-19 spread rapidly around the world to become a global pandemic. Tourism and hospitality sectors were particularly hard hit with a virtual halt to travel, internally and across borders, with constantly changing rules intended to restrict movement and safeguard travelers. Throughout this period, we have tracked reactions by people, health advisors, and politicians worldwide, as infection rates and deaths from the virus rose or fell dramatically. We explore how travel and tourism have been affected, both leisure and business travel, safeguards introduced to protect people and the planet, and whether this has resulted in permanent change to the way we travel in the future. For many within the industry, it has been an opportunity to review every aspect of global travel and to define a 'new normal' for the future.
Tourism security is an important part of both security management and tourism. Private security professionals and police departments in tourism cities, as well as hotels, major attractions, and theme parks, have all come to realize that tourism security and safety issues (often called tourism surety) are essential for industry survival and success. In Tourism Security, leading expert Peter Tarlow addresses a range of key issues in tourism safety and security. The book guides the reader through a study of tourism security themes and best practices. Topics include the relationship between tourism security and the economy, hotel and motel security, risk and crisis management, public places, transportation, and legal issues. The book also includes case studies of four popular tourist destinations. With each destination, an interview with a police or security representative is included-providing unique, in-depth insight to security concerns. Tourism Security is an invaluable resource for private security professionals, police departments that serve tourist destinations, and tourism professionals who work in hotels or convention centers, or at attractions, casinos, or events.
International Cases on Tourism Destination Management and COVID-19 provides students, lecturers and practitioners with an essential real-life resource on how different tourism destinations around the world have been impacted by, and responded to, the COVID-19 pandemic. These 34 in-depth case studies from the Americas, the APAC region, Europe, and the Middle East allow a global perspective, and acts as a toolkit than can be used to design a better future for tourism destinations that embraces sustainability and collaboration. For each case study, secondary sources such as media articles, industry and government reports, campaign materials, websites and social media channels have been closely analysed. In addition, interviews have been conducted with destination marketers, government officials, tour operators, professional guides, and hotel managers to provide a holistic view for each destination. Each case study is structured around COVID-19 impacts, responses and outcomes, and includes further reading, video links, and discussion questions to challenge students further in their self-study and to encourage in-class discussions. This is an essential resource for tourism students and lecturers across the curriculum, and a fascinating read for anyone in the business of tourism.
This book examines the unique characteristics of the Himalaya that mark them as a special region among other orographic regions of the world. The Himalayan range is an important global asset for ecological, climatic, cultural, spiritual, and economic reasons. Its diversity of landscapes, climates, and biotic systems makes the Himalaya an extremely attractive region for tourism. The book examines tourism and development in the Himalaya region, exploring its sociocultural, environmental, and economic dimensions. The contributors address Himalayan issues from a holistic perspective, emphasizing the uniqueness of the region, together with concerns it shares with other montane, developing parts of the world. With a framework of sustainable development, this book elucidates interdisciplinary perspectives on nature, society, economic development, poverty, justice, health, social and environmental vulnerability, faith and culture, Indigenous rights, women, conflict, heritage and living culture, and many other concepts that broaden our understanding of tourism and development in mountain areas. Many contributors are from the Himalaya region, or have worked there extensively, lending strength through native and insider perspectives. This work will be useful for advanced undergraduate and graduate students, research and teaching scholars, policy makers, practitioners, and anyone interested in the Himalaya and their distinctive tourism and development-related potential and challenges.
It is very useful and timely book as demand forecasting has become a very crucial tool and provides important information for destination on which policy are created and implemented. This is especially important given the complexities arising the aftermath of the Covid19 pandemic. * It looks at novel and recent developments in this field including judgement and scenario forecasting. * Offers a comprehensive approach to tourism econometrics, looking at a variety of aspects. * The authors are experts in this field and of the highest academic calibre.
This book offers a critical account of the historical evolution of tourism through the identification and discussion of key turning points. Based on these considerations, future turning points are identified and evaluated. The volume provides a continuum between the past and future of tourism. Its central themes are the globalisation of tourism; the development of destinations; the importance of mobility and transport; the development of the modern hotel; the diversification of niche tourism and the conceptualisation of the past and future of tourism using the evolutionary paradigm in future studies. The core findings of the book provide the first perspective on how the history of tourism will shape its future. |
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