"Development Connections" takes stock of recent advances in what is broadly known as Information and Communication Technologies (ICTs)--cell phones, computers, and related Internet applications, as well as software advances that aim at improving the welfare of societies by empowering them. It is a comparative look at Latin America and ICTs in relation to the rest of the world and other countries in the region and the trends for widespread use of ICTs. In turn, the authors seek to discover how information and telecommunication technologies affect both the public and private sectors of the region and how they can optimize ICT returns to society. Projects focus on the use of ICTs for education, health, finance, environment, and labor. ICT trends are crucial to policy makers and ICT development is critical to the future of the region.

This book concretely defines the concept of learning agility and offers a business case for why organizations of all types should concentrate on building and sustaining this approach. It provides readers with a holistic approach towards the topic, and helps leaders leverage the learning agility of individual employees to sustain a learning-agile workplace culture. Synthesizing academic research and practical approaches, this book takes leaders through ways to interview and assess potential employees for learning agility, develop and foster an environment for learning agility, and measure the results of a learning agile workplace. The authors present an innovative learning agility assessment which has been developed, tested, and implemented by clients and outline metrics which can measure the results of a learning agile workforce. This little-understood but highly advantageous approach is crucial for leaders to understand if they wish to deliver results and impact their organizations' bottom line.

Organisationen im Wandel der Markte: A.-W. Scheer, R. Borowsky, U. Markus: Neue Markte, neue Medien, neue Methoden - Roadmap zur agilen Organisation; B. Anderer, K. Knue: Sichere Transaktionen in Electronic Banking und Electronic Commerce; D. Budaus: Public Private Partnership als innovative Organisationsform; U. Dalkmann, F. Karbenn: Energieabrechnug im Wandel - Der Weg zum Kunden uber leistungsfahigen 'Customer Service'; E. Frese: Von der Planwirtschaft zur Marktwirtschaft - auch in der Unternehmung?; P. Neef, M. Moeller: Erfolg im Netz; E. Rauch: Bankenfusionen.- Methoden der Organisationsentwicklung: P. Hintermann, W. Hoffmann, C.-P. Koch: Prozessorientiertes Informationssystem als Voraussetzung fur eine erfolgreiche Unternehmensintegration; M. Lapp: Intranet - Internes Internet; R. Minz: IT als Managementaufgabe begreifen; A. Muller: Vom Geschaftsprozessdesign zum prozessorientierten Managementsystem; S. Neumann, G. Fenk, B. Fluegge, J.T. Finerty: Knowledge Management Systems - optimaler Einsatz des 'Produktionsfaktors Wissen'; M. Pastowsky, F. Hausen-Mabilon: Gestaltung von Kommunikationsprozessen im Entwicklungsbereich: Rahmenbedingungen, Vorgehen und Beispiele; A. Poscay: Mit neuen Medien zu einem effizienten Beratungsnetzwerk.- M. Reiss Wandel im Management des Wandels; J. Hagemeyer, R. Rolles, Y. Schmidt, J. Bachmann, A. Haas: Dynamische Prozesse durch workflow-zentrierte Geschaftsprozessoptimierung: Herausforderungen in der Praxis; J. Schweitzer, H. Baltes, K. Merschjahn, G. Schneider: Professionelle Telekooperation fur das Teammanagement in virtuellen Unternehmen; H.-G. Servatius: Vom Reengineering zum Wissensmanagement.- Anforderungen an das Controlling: J. Fiedler, G. Barzel, K. Vernau: Kosten- und Leistungsrechnung als Steuerungsinstrument - flachendeckende und zugige Einfuhrung in einer deutschen Grossstadt; H. Frei: Mit Qualitatscontrolling auf dem Weg zum European Quality Award (EQA); O. Froehling: Controlling goes Multimedia; P. Hirschmann: Prozesskostenrechnerische Bewertung von Dienstleistungen zur Verbesserung der innerbetrieblichen Leistungsverrechnung; P. Horvath: Mit Balanced Scorecard Strategien erfolgreich umsetzen; R. Mahnkopf: Neues Kommunales Rechnungswesen - eine neue Methode fur ein anspruchsvolles Verwaltungsinformationssystem; R. Moser: Neue Perspektiven durch die Istkostenrechnung; H. Neukam: Neues Controlling durch integrierte Standardsoftware; K. Vikas: Trends und neue Entwicklungen im Controlling; A. Hoffmann, K. Wolf: Wertorientiertes Management auch fur Informatik Investitionen?; J. Zinkernagel: Prozesscontrolling im Entwicklungsprozess eines Automobilzulieferers; W. Kraemer, F. Milius, V. Zimmermann: Elektronische Bildungsmarkte fur ein integriertes Wissens- und Qualitatsmanagement.

Written for financial and management executives, this volume provides a comprehensive and detailed examination of the restructuring of American business which has resulted from a spate of large-scale mergers, acquisitions, takeovers, and buyouts. As Alkhafaji notes at the outset, mergers and acquisitions are not new to the American business scene. However, the huge dollar value of recent transactions, such as the RJR/Nabisco buyout and the fact that large corporations once thought to be safe from takeover attempts are now potential targets, has given the process heightened impact. Alkhafaji explores the reasons for the increasing popularity of takeovers, mergers, and buyouts; who benefits from and who is affected by these strategies; who loses and who wins in the process; the international aspects of corporate restructuring; and the future implications for financial and senior managers.

In addition to examining the impact of corporate restructuring on the economy, the corporation, and the individual employee, Alkhafaji provides a wealth of practical information for the executive involved in the buyout process. He explains the various characteristics of companies that prompt merger and takeover actions, provides a rationale for the rapid increase in such activities, presents strategies that management should use before, during, and after the buyout, offers a comprehensive guide to what is involved in the restructuring process, and discusses the stages of mergers, takeovers, and buyouts to help managers understand the process better. The author also shows why buyouts have now become popular in the international marketplace. An extensive review of the available literature includes many illustrative realworld examples, and the author's own empirical studies are included to demonstrate management perceptions toward different aspects of the restructuring process. Both current and future managers will find this book enlightening and provocative reading.

Transformation and change are not the same. Innovations like TQM, reengineering, the learning organization, and benchmarking are certainly changes, but they require the fundamental revisions that can only be found in true organizational transformations--that is, in leadership style and organizational culture. Dr. Alkhafaji makes clear that change must be planned and have a clear purpose, and that managers must develop the special skills that are needed to prepare their organizations for change. His book presents a framework to assess corporate performance and thus to enhance long-term competitive advantage. It takes another look at the buzzwords and trends in light of the organizational transformation concept. Real world examples support theoretical research into strategic developments in global environments, laying out the essential components of transformation and the massive administrative changes required to implement it. The result is an important presentation of a crucial topic and an essential management-oriented guide.

Among the several themes that Dr. Alkhafaji discusses are the current challenges to any business created by global competition, changing technology, environmental demands, and demographic shifts. He points out that organizations must continually improve the quality of their products and services, and that to do so, often requires massive change--transformations in the organization itself. He shows that these are not one-time events but ongoing revisions that require constant strategic management. To illustrate his argument he covers TQM, reengineering and other innovations and approaches, and shows clearly how they all require a deep, pervasive commitment to true organizational alteration. Dr. Alkhafaji examines leadership style, organizational culture, and specific topics such as building effective teams, the technical and personal competencies that need to be identified before teams can be selected, and the implication of restructuring for corporate performance. Also examined in the new light of organizational transformation are mergers and acquisitions, corporate governance, and the effect that globalization is having on today's organizations.

This book presents a collection of studies that have applied analytical methods to improve preparedness, planning, and a faster response to A&E and public health emergencies like epidemic and disease outbreak. It explores the application of quantitative Operational Research techniques such as Mathematical Modelling and Optimization, Maximum Likelihood Estimation, Multiple-Criteria Decision Analysis, Discrete-event Simulation, Data Mining, and Bayesian Decision Models. These techniques have been used for better management of emergency care, including first responders, ambulance services, A&E departments, and mass immunisation centres. This volume focuses on planning at the operational level whereas volume 2 focuses mainly on planning at the strategic level. The OR Essentials series presents a unique cross-section of high quality research work fundamental to understanding contemporary issues and research across a range of Operational Research (OR) topics. It brings together some of the best research papers from the highly respected journals of the Operational Research Society, also published by Palgrave Macmillan.

Volberda, Morgan and Reinmoeller have joined with Hitt, Ireland and Hoskisson to develop a truly landmark strategic management textbook that is ideally suited for courses in Europe, the Middle East and Africa as well as other global markets. With a new process perspective to supplement the text's trademark integrated approach, Strategic Management: Competitiveness and Globalization provides the most comprehensive and thorough coverage of strategic management now available in the market. Whilst maintaining the strengths and hallmark features of the original work, this new strategy text has been specially prepared to match the modern EMEA curriculum with boosted coverage of implementation issues, analysis of how firms use strategic management tools, techniques and concepts, a balanced emphasis on economics and resource-based perspectives and expanded coverage of comparative governance and organizational renewal. Strategic Management has been shortlisted for the 2011/12 CMI Management Book of the Year awards in the ebook and Management and Leadership Textbook categories. More information about the CMI and the competition can be found here http://yearbook.managers.org.uk/index5.htm.

Instead of thinking about education as the mastery of a body of knowledge where the subject matter becomes the focus of our attention, The Gamification of Higher Education encourages us to think of it as a process that draws out the best in individuals and prepares them for happy, productive, and successful lives.

This book describes how non-profit organisations (NPOs) communicate what they constitute, signal success and display sustainability in order to convince stakeholders to provide essential resources. Reports on intellectual capital offer a worthwhile approach. Based on empirical research, the book highlights the essential resources for NPOs and on the demand imposed on organisations, as well as the dependencies of those resources and demands. This insight helps NPOs to provide necessary information while keeping the disclosure to a minimum and thus not giving away possible competitive advantages. Further, the status-quo of IC disclosure in Germany is presented and a theoretical framework for the motivation for NPOs to disclose information on their IC is presented. Researchers will find these findings a solid foundation for further research. Finally, a framework for the disclosure of intellectual capital is provided to support practitioners.

Big business is often painted as the villain when it comes to the environment or social wellbeing. There is certainly good evidence of what some businesses have done wrong in the past. But times are changing. Leading businesses are often now the visionaries: leaders in the fight against climate change, protectors of human rights and supporters of international development.
"Big Business, Big Responsibilities" shares the inside track on why some of the world's best known brands are doing this not as philanthropy but as a core part of business strategy: protecting the environmental systems they depend on, building consumer trust and creating new markets to ensure long term success.
This book describes the surprising speed with which business is recognizing that it will thrive best in societies that succeed and identifies the major challenges that still need to be overcome for business to make its full contribution.

This edited collection explores the challenges and opportunities presented by the transition to a low carbon economy, and outlines the different approaches taken to ensure the sustainability of such a transition. Chapters explore the nature of the transformation from a 'brown' to 'green' economy, the importance of effective carbon measurement and management methodologies, the use of behaviour economics, and the application of a growth-enabling approach. Offering valuable insights into how various stakeholders respond to the challenges of green growth and focusing in particular on the support of universities, The Low Carbon Economy covers themes of leadership, systems approach, stakeholder management, and collaborative action. This comprehensive study provides readers with constructive ideas for maximising the opportunities of transitioning to a low carbon economy, and will serve as a useful tool for practitioners and academics interested in sustainability.

A follow-up to the international bestseller What Got You Here Won't Get You There that will empower women and inspire them to achieve in business.

Do you hesitate about putting forward ideas? Are you reluctant to claim credit for your achievements? Do you find it difficult to get the support you need from your boss or the recognition you deserve from your colleagues? If your answer to any of these is 'Yes', How Women Rise will help get you back on track.

Inspiring and practical by turns, it identifies 12 common habits that can prove an obstacle to future success and tells you how to overcome them. In the process, it points the way to a career that will satisfy your ambitions and help you make the difference you want to make in the world.

This book presents readers with the opportunity to fundamentally re-evaluate the processes of innovation and entrepreneurship, and to rethink how they might best be stimulated and fostered within our organizations and communities. The fundamental thesis of the book is that the entrepreneurial process is not a linear progression from novel idea to successful innovation, but is an iterative series of experiments, where progress depends on the persistence and resilience of the individuals involved, and their ability and to learn from failure as well as success. From this premise, the authors argue that the ideal environment for new venture creation is a form of "experimental laboratory," a community of innovators where ideas are generated, shared, and refined; experiments are encouraged; and which in itself serves as a test environment for those ideas and experiments. This environment is quite different from the traditional "incubator," which may impose the disciplines of the established firm too early in the development of the new venture. Featuring case examples of start-ups across a wide spectrum of industries, from Wikipedia to Ryanair, the authors explore the qualities of successful innovation, including a high tolerance of risk and unpredictability and commitment to building knowledge enterprises that value intangible assets. This volume is a clarion call to those in academia, enterprise, and government who seek to work together to promote innovation and entrepreneurship, with a stark message for academic institutions: engage or be left behind.

For many years companies have been investing in enterprise systems and IT initiatives but they are now struggling to achieve the desired results. It takes a long time to make the best of your enterprise systems so businesses must stop looking for the next technology 'silver bullet' and instead maximize the value of existing IT investments

The Handbook of Experiential Learning In International Business is a one-stop source for international managers, business educators and trainers who seek to either select and use an existing experiential learning project, or develop new projects and exercises of this kind.

People succeed over time and sustain positive performance when they tie in their actions to a deep understanding of human nature. "Survival to Growth" explores human nature and illustrates how occupational goals and objectives can be achieved by applying a basic organizational approach, and upgrading the skill level of each company employee.
Chronicling real-life examples from various industries, Hout illustrates the responsibility of management to continuously review and upgrade company standards, maintain a 'can do' attitude in dealing with problems, identify core issues, and offer practical solutions. The author also explores the role of a successful company employee: a person with leadership qualities, a high regard for ethical values, and the commitment to teamwork and to the greater good of the company. Success in organizations has always been determined by a clear understanding of business theory and application, and good management and employees, but Hout shows us how continuity of this success is characteristic of businesses and employees that understand how to relate to the basic needs of human behavior.

Independence isn't doing your own thing, it's doing the right thing on your own. The same can be said for raising children or for managing employees. your business needs to have people you can rely on to 'do the right thing-on their own;' otherwise, you spend more time babysitting than managing. The people, process and leadership demand of building a business are, in fact, a lot like the demands of raising children. By looking at your business activities through a child development lens, you quickly can identify the things that will help you (or hold you back) as your business grows. You approach a four year old differently than a fifteen year old-this book explains how to use age-appropriate tactics to be most effective as a business leader. No one grows up overnight. Growing Up provides a simple and easy way to look at the maturity of specific business activities, providing an effective tool for planning and managing growth. Growing Up helps you answer questions such as: * As an entrepreneur positioning for a major growth program, how do you make sure that your people, process and leadership can keep up? * As an experienced leader looking for your next career opportunity, how do you test against your expectations? * As a parent who knows how to manage the kids effectively, how do you apply that intuitive strength to be more effective in your day-to-day work?

We live in a 'bimoral' society, in which people govern their lives by two contrasting sets of principles. On the one hand there are the principles associated with traditional morality. Although these allow a modicum of self-interest, their emphasis is on our duties and obligations to others: to treat people honestly and with respect, to treat them fairly and without prejudice, to help and care for them when needed, and ultimately, to put their needs above our own. On the other hand there are the principles associated with the entrepreneurial self-interest. These also impose obligations, but of a much more limited kind. Their emphasis is competitive rather than cooperative: to advance our own interests rather than to meet the needs of others. Both sets of principles have always been present in society but in recent years traditional moral authorities have lost much of their force and the morality of self-interest has acquired a much greater social legitimacy, over a much wider field of behaviour, than ever before. The result of this is that in many situations it is no longer at all apparent which set of principles should take precedence. In this book John Hendry traces the cultural and historical origins of the 'bimoral' society and explores the challenges it poses for the world of business and management. The developments that have led to the 'bimoral' society have also led to new, more flexible forms of organizing, which have released people's entrepreneurial energies and significantly enhanced the creative capacities of business. Working within these organizations, however, is fraught with moral tensions as obligations and self-interest conflict and managers are pulled in all sorts of different directions. Managing them successfully poses major new challenges of leadership, and 'moral' management, as the technical problem-solving that previously characterised managerial work is increasingly accomplished by technology and market mechanisms. The key role of management becomes the political and moral one of determining purposes and priorities, reconciling divergent interests, and nurturing trust in interpersonal relationships. Exploring these tensions and challenges, Hendry identifies new issues for contemporary management and puts recognized issues into context. He also explores the challenges posed for a post-traditional society as it seeks to regulate and govern an increasingly powerful and global business sector.

Globalization provides firms with tremendous opportunities as well as daunting challenges. International expansion has become a pervasive and prominent strategic response to global economic dynamics for a large number of companies. The success of such expansion depends on several of entry and cooperative strategies. Dr. Luo provides conceptual backgrounds, analytical frameworks, managerial insights, and business guidance for a firM's international expansion efforts. He illustrates how (entry mode), when (timing), where (location), and what (industry). He elaborates on cooperative strategies such as partner selection, joint venture negotiation, control, cooperation, and termination.

The book is written for international executives who are actively pursuing international market opportunities. It argues that managers need to formulate appropriate expansion strategies to achieve a sustainable and successful presence in the global marketplace. The book is also valuable for students and scholars of international business, global management, and strategic management.

This book provides stimulating insights into the ways in which the adoption of experience logic can revitalize marketing perspectives and stimulate novel approaches to the creation and delivery of value. The first part of the book, which has a theoretical focus, reviews the international literature and offers conceptual observations on the experiential perspective. Suggestions are made on how experience logic can act as a new driver for the management of marketing processes in firms within the context of the experience economy. In the second part of the book, attention turns to the applications of experience logic in different sectors, including tourism, commerce, culture, and trade shows. Company-specific examples of benefits of the experiential approach are also explored in case studies on gift box providers, marketing of traditional local products, and the cosmetics industry. The book will be of particular interest for marketing specialists, but will additionally be of value for managers in private companies and public bodies who wish to enhance their marketing methods.

The book assists in bringing together the three stakeholders of an innovation - inventor, decision maker and organization. These stakeholders have conflicting requirements and the book offers advice on how and by what methods they can communicate and the information that is expected and required in different phases of innovation. The perspectives of inventor, decision maker and organization are integrated in a business model that enables a common "language" and communication platform for the inevitably emerging tension field and that allows for asking and answering the right questions.

Can it be that in order to reach the investor you need for your new venture, or to find the employer who will give you the chance of a lifetime, you only need to have six cups of coffee? Research tells us there is an average of six intermediate people that form an invisible chain between you and the person who will help you succeed.

Chris Termeer is said to be one of the few people that can clearly explain the vast complexities of the oil and natural gas industry in non-technical language for an average person. His book, Fundamentals of Investing in Oil and Gas, uses 250 + detailed pictures, graphs, and necessary visual illustrations, combined with thorough, comprehensive descriptions and details to aid the reader.