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Books > Business & Economics > Business & management > Business communication & presentation > General

Hard Earned Lessons Learned - A Guide on What I Wish I'd Known When Self-Publishing (Large print, Hardcover, Large type /... Hard Earned Lessons Learned - A Guide on What I Wish I'd Known When Self-Publishing (Large print, Hardcover, Large type / large print edition)
Paula Jean Ferri
R454 Discovery Miles 4 540 Ships in 10 - 15 working days
Pitman's Shorthand Dictionary [microform] (Hardcover): Isaac Pitman Pitman's Shorthand Dictionary [microform] (Hardcover)
Isaac Pitman
R923 Discovery Miles 9 230 Ships in 10 - 15 working days
Move the World - Persuade Your Audience, Change Minds, and Achieve Your Goals (Hardcover): Dean M. Brenner Move the World - Persuade Your Audience, Change Minds, and Achieve Your Goals (Hardcover)
Dean M. Brenner
R689 R618 Discovery Miles 6 180 Save R71 (10%) Ships in 18 - 22 working days
Strategic Employee Communication - Building a Culture of Engagement (Hardcover, 1st ed. 2019): Gail S. Thornton, Viviane Regina... Strategic Employee Communication - Building a Culture of Engagement (Hardcover, 1st ed. 2019)
Gail S. Thornton, Viviane Regina Mansi, Bruno Carramenha, Thatiana Cappellano
R1,489 Discovery Miles 14 890 Ships in 18 - 22 working days

Employee engagement (or a lack thereof) can often be linked to poor communication and a detachment from company goals. Companies of all sizes are looking for ways to boost communication, recognizing its impact on key business outcomes, such as productivity and profitability. This book offers fresh insights about opportunities to improve the quality of employee communications based on employees' needs. It highlights the importance of simple, jargon-free communication that focuses on dialogue and content. High-performing organizations are more likely to think about communication from the audience perspective, rather than purely from the management perspective. The case studies offer readers a firm understanding of ways to implement and measure communication in daily practice. Effective communication requires planning and this book, with its focus on the US, Latin America, and emerging markets, will guide readers in using communication in the alignment of corporate and employee needs.

Free Your Inner Nonfiction Writer - Educate, Influence and Entertain Your Readers (Hardcover): Rothman Free Your Inner Nonfiction Writer - Educate, Influence and Entertain Your Readers (Hardcover)
Rothman
R645 Discovery Miles 6 450 Ships in 18 - 22 working days
Integrated Advertising, Promotion, and Marketing Communications, Global Edition (Paperback, 9th edition): Kenneth Clow, Donald... Integrated Advertising, Promotion, and Marketing Communications, Global Edition (Paperback, 9th edition)
Kenneth Clow, Donald Baack
R2,035 R1,643 Discovery Miles 16 430 Save R392 (19%) Ships in 5 - 10 working days

For courses in advertising. A study of integrated marketing communications taught through real-life application Integrated Advertising, Promotion, and Marketing Communications, 9th Edition speaks to an evolved definition of integrated marketing and teaches students how to effectively communicate in the business world. It champions the importance of weaving together all marketing activities into one clear message and voice, and helps students understand how communications are produced and transmitted. The text explores advertising and promotions, and the roles of social media, mobile messaging, and other marketing tactics to effectively reach consumers. With added tools to help learners apply concepts to real- life situations, students will understand the vital links marketers use to connect and interact with customers.

The Age of You - How to Understand and Benefit from Social Media and the Connected Society (Hardcover): Stein Arne Nistad The Age of You - How to Understand and Benefit from Social Media and the Connected Society (Hardcover)
Stein Arne Nistad
R755 Discovery Miles 7 550 Ships in 10 - 15 working days

"The age of You" is about our new society and how we all breaks away from established rules about communication, relationships and the way we do business. Its also the history about a major shift: Increasingly, we take control over our personal and commercial relationships, we decide who we want to listen to, and how we want to engage ourselves. The book is explaining the historical development, concepts and the foundation of networks, relations, social media and the new connected society, as well as practical strategic guidelines to benefit from it. By using historical events, storytelling, models and case studies, the book is a thrilling story about YOU and how to succeed in the connected society. Storytelling in a connected society unlocks the need for new models and approaches. Here, the author gives us a deeper understanding of the challenges ahead and what we need to do to effectively connect with and earn relevance within society. Brian Solis, author of What's the Future of Business Really interesting. There is a major need for this type of literature. Anne Grethe Solberg, Sociologist and Doctor PH. D. The last year I have read almost everything about the subject. This is by far the best book on social media. Inger Line Skjerve, Master student (BI):

The Black Handbook for Corporate White America - The Real Corporate Journey of a Black Leader (Hardcover): James Holley The Black Handbook for Corporate White America - The Real Corporate Journey of a Black Leader (Hardcover)
James Holley
R519 Discovery Miles 5 190 Ships in 10 - 15 working days
Shutting Up - Listening to Your Employees, Leading by Example, and Maximizing Productivity (Hardcover): Eric Wagner Shutting Up - Listening to Your Employees, Leading by Example, and Maximizing Productivity (Hardcover)
Eric Wagner
R694 R624 Discovery Miles 6 240 Save R70 (10%) Ships in 18 - 22 working days

Hey, manager: please shut up already Too many new managers, often promoted from the best of the front-line workers, lack the basic ability to interact effectively-speaking when they should be listening, and listening... well, not much. And when it comes to more advanced skills like improving worker performance, maximizing productivity, handling customers, and driving real success with their products, all bets are off. With no real background or training in management skills, today's managers-even with experience-too often struggle to engage with their teams, maximize performance, and achieve great results.

Here's the newer manager's greatest ally: a quick-start guide that rapidly and accessibly covers the essential skills that good managers need to lead their teams effectively. Building on the simplest possible foundation-"Shut Up and Listen "-this guide collects over 250 hints, tips, and tricks developed by an experienced manager and leader over more than a quarter century of technical management. Take your management career from zero to sixty-or discover how to lead your team to the next level-with one quick and easy read.

Extraordinary Results - Mastering the Art of Leading, Coaching & Influencing Others (Hardcover, 2nd ed.): Joe Contrera Extraordinary Results - Mastering the Art of Leading, Coaching & Influencing Others (Hardcover, 2nd ed.)
Joe Contrera
R712 Discovery Miles 7 120 Ships in 18 - 22 working days
Business Recovery in Difficult Times (Hardcover): Mike Wolf Business Recovery in Difficult Times (Hardcover)
Mike Wolf
R726 Discovery Miles 7 260 Ships in 10 - 15 working days
2020 Guide to Small Business Tax Planning (Hardcover): Charles E Hall 2020 Guide to Small Business Tax Planning (Hardcover)
Charles E Hall
R937 Discovery Miles 9 370 Ships in 10 - 15 working days
Courting Business - 101 Ways for Acelerating Business Relationships (Paperback): AnnMarie Sabath Courting Business - 101 Ways for Acelerating Business Relationships (Paperback)
AnnMarie Sabath
R311 Discovery Miles 3 110 Ships in 10 - 15 working days

Why waste your time chasing after prospects when you can get them to come to you? Most self-proclaimed rainmakers let business drizzle in rather than positioning themselves to experience a downpour. Courting Business gives you the strategies for getting prospects to contact you.


Ann Marie Sabath's proven three-step strategy will inspire you to be creative, consistent, and politely relentless in a way that will please even the toughest prospects. This hands-on guide offers tips and techniques for successfully attracting and closing business.


With Courting Business, you'll:


  • Discover the three most important qualities for success.
  • See why if you're on time, you're late!
  • Realize how instilling the sense of urgency in your professional style will differentiate you from your competition.
  • Learn why doing more for fewer people will assist you in developing stronger relationships.
  • Establish instant rapport with prospects and clients through the use of connectors.
  • Learn how to overcome the fear of rejection.
  • Figure out how to turn a "no" today into a "yes" tomorrow.
  • And much more!

Managing Business & Professional Communication (Paperback, 3rd edition): Carley Dodd Managing Business & Professional Communication (Paperback, 3rd edition)
Carley Dodd
R4,389 Discovery Miles 43 890 Ships in 10 - 15 working days

"Business and Professional Communication" engages the reader with the most current strategies needed to effectively manage workplace communication challenges. Noted as a complete text matching the unique demands of the workplace environment to student competencies, "Business and Professional""Communication" surpasses the coverage of traditional communication books by addressing the recent surveys of expected workplace competencies: exhibiting leadership; managing organizational culture; listening, interpersonal communication style differences, and conflict; dealing with difficult people; improving diversity and intercultural communication; business writing; interviewing; selling; and negotiating successfully. "Business and Professional Communication" not only prepares the reader for relevant, informative, and persuasive public presentations in the workplace, but also prepares them for managing cultural diversity, sales, customer-service, audits, briefings/reports, team-building, using social media and technology, and other communication proficiencies vital for success in the modern workplace.

BVR's Guide to Intellectual Property Valuation, Second Edition (Hardcover, 2nd Revised ed.): Michael Pellegrino BVR's Guide to Intellectual Property Valuation, Second Edition (Hardcover, 2nd Revised ed.)
Michael Pellegrino
R3,953 Discovery Miles 39 530 Ships in 10 - 15 working days

BVR's Guide to Intellectual Property Valuation is the definitive reference to draw credible and defensible IP value conclusions. Leading expert Michael Pellegrino delivers real-world case studies of IP valuation analyses from start to finish in each of the primary IP categories. This practical, hands-on Guide presents an objective framework for conducting due diligence of IP rights, performing the legal analysis, and correlating the impacts of IP rights on value. Chapter 1 About This Guide Chapter 2 IP Valuation Overview Chapter 3 About IP Valuation Chapter 4 Using Valuation Approaches Chapter 5 General Due Diligence Chapter 6 Patent Due Diligence Chapter 7 Copyright Due Diligence Chapter 8 Trademark Due Diligence Chapter 9 Trade Secret Due Diligence Chapter 10 Discount Rate Development Chapter 11 Determining Royalty Rates Chapter 12 Case Study in IP Valuation Chapter 13 Managing an Engagement Chapter 14 Auditor's Review Guide

How to Become a LinkedIn Rock Star - By the Only CEO with a Mohawk, Chris J Reed (Hardcover): Chris J Reed How to Become a LinkedIn Rock Star - By the Only CEO with a Mohawk, Chris J Reed (Hardcover)
Chris J Reed
R886 R765 Discovery Miles 7 650 Save R121 (14%) Ships in 18 - 22 working days
Motivating Millennials - How to Recognize, Recruit and Retain the Next Generation of Leaders (Hardcover): Ryan Avery, James... Motivating Millennials - How to Recognize, Recruit and Retain the Next Generation of Leaders (Hardcover)
Ryan Avery, James Goodnow
R492 Discovery Miles 4 920 Ships in 18 - 22 working days
The Exit Process - How to Professionally Part Ways (Hardcover): Amanda J Painter, Brenda A. Haire The Exit Process - How to Professionally Part Ways (Hardcover)
Amanda J Painter, Brenda A. Haire; Foreword by Brian J. Dixon
R534 R493 Discovery Miles 4 930 Save R41 (8%) Ships in 18 - 22 working days
From Solo to Scaled - Building a Sustainable Content Strategy Practice: Building a Content Stratefy (Paperback): Natalie Marie... From Solo to Scaled - Building a Sustainable Content Strategy Practice: Building a Content Stratefy (Paperback)
Natalie Marie Dunbar
R828 Discovery Miles 8 280 Ships in 18 - 22 working days
Public Relations - A Primer for Business Executives (Hardcover): Donald Grunewald, Robert J. Petrausch, Giri Dua Public Relations - A Primer for Business Executives (Hardcover)
Donald Grunewald, Robert J. Petrausch, Giri Dua
R378 Discovery Miles 3 780 Ships in 10 - 15 working days

A Hands-On Book of Ideas, Resources, and Advice on Public Relations

PUBLIC RELATIONS: A Primer for Business Executives, has many practical ideas and advice that will be useful to any business executive who wishes to learn more about Public Relations. It combines an explanation of Public Relations basics with practical help in all the major areas of Public Relations.

Reading this book will help you learn something about how Public Relations developed into a field of vital importance to every business. You will learn the basic concepts of Public Relations. You will learn about the financial cost of Public Relations to any organization. Specifics on how to prepare a news release, on media relations, organizing of Public Relations events, corporate financial Public Relations, and community service are each discussed in separate chapters of this primer. Public Relations is especially important in a crisis situation and Public Relations in crisis management is also discussed in a chapter of this book.

You will also get many ideas of internal communication within an organization and on steps to take to build a favorable corporate image for your company.

This book concludes with a chapter on the digital age of public relations. This chapter provides information and advice on Public Relations use of the internet and electronic media.

PUBLIC RELATIONS: A Primer for Business Executives will open your mind to the knowledge needed to use Public Relations in your business, in your personal career and in charities and other organizations.

Reimagining Collaboration - Slack, Microsoft Teams, Zoom, and the Post-COVID World of Work (Hardcover): Phil Simon Reimagining Collaboration - Slack, Microsoft Teams, Zoom, and the Post-COVID World of Work (Hardcover)
Phil Simon
R673 R607 Discovery Miles 6 070 Save R66 (10%) Ships in 18 - 22 working days
Simple Solutions - How Enterprise Project Managementsupported Harvard Pilgrim Health Care's Journey from Near Collapse to... Simple Solutions - How Enterprise Project Managementsupported Harvard Pilgrim Health Care's Journey from Near Collapse to #1 (Hardcover)
Lisa A Ditullio
R630 Discovery Miles 6 300 Ships in 10 - 15 working days

In "Simple Solutions: How "Enterprise Project Management"Supported Harvard Pilgrim Health Care's Journey from Near Collapse to #1," author Lisa DiTullio, renowned speaker and successful business leader, shares project management practices which supported the Boston-based health insurance company on its path from crisis in 1999 to national acclaim today.

In a straightforward style, Lisa shows you how you can successfully introduce project management in any organization. Learn how to "fight for the CAUSE," using five simple strategies: Communicate, Advocate, Understand, Systemize, and Effect. Lisa highlights easy ways to implement each strategy. She also presents simple practices and shares real-life perspectives from key business stakeholders within Harvard Pilgrim Health Care-all of whom have participated in the company's amazing success.

Lisa's personal approach to project management is simple yet vital to business success: Serve vanilla. In spite of all the flavors offered, it is still the most popular. Project management does not need to be complex or complicated to support an organization's business needs. Keeping it simple actually allows companies to develop project management competency that becomes part of the organizational culture over time. Lisa believes project management tools should support project delivery processes in their simplest form and should be enhanced only when needed. Because team dynamics are a key influence on project success, finding a way to better manage group challenges from a management and communications perspective improves the team's internal dynamics as well as group performance. Simple Solutions is a must for anyone who strives to transform their organization for success.

How to Engage Policy Makers with Your Research - The Art of Informing and Impacting Policy (Hardcover): Tim Vorley, Syahirah... How to Engage Policy Makers with Your Research - The Art of Informing and Impacting Policy (Hardcover)
Tim Vorley, Syahirah Abdul Rahman, Lauren Tuckerman, Phil Wallace
R3,695 Discovery Miles 36 950 Ships in 10 - 15 working days

Increasingly, academics are finding that engaging with external stakeholders can be both fruitful in undertaking research and an effective way to impact policy. With insightful and practical advice from a diverse range of contributors, including academics, policy makers, civil servants and knowledge exchange professionals, this accessible book explores How to Engage Policy Makers with Your Research. With a practical focus, this book combines an array of real-life experiences and insights from the perspectives of both academics and policy makers who are experienced in informing and impacting policy. The book comprehensively illustrates how academics can more effectively engage with policy makers through a range of interdisciplinary insights and case studies. The book explores the value of research for policy, as well as modes of engagement with policy for researchers across the various stages of their career. Providing practical insights to seize the opportunity of engaging policy makers in research, this innovative book will be an excellent resource for social science academics as well as policy makers looking to benefit from academic research insights. The book provides a better understanding of how the worlds of academics and policy makers can come together to realise greater policy impact from research expertise.

Communicate to Influence: How to Inspire Your Audience to Action (Hardcover, Ed): Ben Decker, Kelly Decker Communicate to Influence: How to Inspire Your Audience to Action (Hardcover, Ed)
Ben Decker, Kelly Decker
R633 R563 Discovery Miles 5 630 Save R70 (11%) Ships in 10 - 15 working days

"The gold standard for communication training programs." -USA Today Business communication sucks. At each meeting and presentation, we are inundated with information, leaving us thirsting for inspiration. Sure, we will check off an action item because we have to . . . but what if we were actually inspired to do something? What if we were so moved that we wanted to do it? Leaders must earn the license to lead. Not by expertise, authority, or title alone, but by influence. In Communicate to Influence, you will learn the secrets of the Decker Method-a framework that has been perfected over the past 36 years. Ben and Kelly Decker add fresh insights to these proven principles so that you can ignite change and inspire action. Discover: The Five White Lies of Communicating: learn which barriers prevent you from getting better The Communicator's Roadmap: use a tool to visually chart what type of communication experience you create The Behaviors of Trust: align what you say with how you say it to better connect with your audience The Decker Grid: shift your message from self-centered, all about me content to relevant, audience-centered content that drives action You are called to communicate well. Not only on the main stage, under bright lights, but every time you speak with your colleagues, your clients, and other stakeholders. It's time to learn how. Stop informing. Start inspiring. BEN DECKER & KELLY DECKER are the leading experts in the field of business communication. They consult on messaging, cultivate executive presence among the leadership of Fortune 500companies and startups alike, and regularly deliver keynotes to large audiences. Together, they run Decker Communications, a global firm that trains and coaches tens of thousands of executives a year. Ben and Kelly live in the San Francisco Bay Area, where they constantly test and refine communication techniques with their most demanding audience, their three boys.

Factors Affecting Firm Competitiveness and Performance in the Modern Business World (Hardcover): Aspasia Vlachvei, Ourania... Factors Affecting Firm Competitiveness and Performance in the Modern Business World (Hardcover)
Aspasia Vlachvei, Ourania Notta, Kostas Karantininis, Nicholas Tsounis
R4,899 Discovery Miles 48 990 Ships in 18 - 22 working days

Economic and business growth is driven by the continuous re-evaluation and optimization of current policies and practices. By implementing more effective procedures, businesses can increase their levels of competitiveness. Factors Affecting Firm Competitiveness and Performance in the Modern Business World is an authoritative reference source for the latest scholarly research on the most appropriate measures and initiatives for firms to become more competitive within various sectors. Incorporating interdisciplinary perspectives through theoretical foundations and real-world case studies, this book is ideally designed for professionals, practitioners, upper-level students, policy makers, and managers interested in the optimization of business performance.

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