Exploring Relationships in Business and Professional Communication: An Anthology provides students with a collection of scholarly readings that examine communicative interactions that take place within business and other professional environments. The book distills some of the most important topics and lessons to help students successfully navigate personal and professional relationships in their future careers. The anthology is organized into eight sections. Section 1 introduces the concept of business and professional communication, its major elements, and the roles of trust, job satisfaction, and culture in shaping interpersonal communication in the workplace. Section 2 speaks to the specific skills most desired in today's workplace. Section 3 examines factors that influence the interplay between workplace communication and relationships. In Section 4, students read articles about how race and gender influence human interactions. Additional sections provide advice for living socially in business and professional environments, an examination of conflict, and discussion of leadership and communication. The final part offers invaluable lessons for students with regard to job interviews. Featuring valuable and highly practical scholarship, Exploring Relationships in Business and Professional Communication is an ideal resource for courses in business and organizational communication.

Up to 80 per cent of opportunities come from people who already know you, so the more people you know, the more chance you have of winning the new business or career you want.

The Financial Times Guide to Business Networking is your definitive introduction to a joined-up networking strategy that really works. This award-winning book has now been fully updated to include new chapters on generating referrals and boosting your confidence when networking, as well as the latest advice on social networking sites.

• Successfully combine online and offline networking techniques
• Develop the best networking approaches and behaviours
• Make a great first impression, build rapport and generate strong business relationships
• Talk to the right people, have productive conversations and effectively work a room

Authors Joann Keyton and Stephenson J. Beck present a communicative framework-one that emphasizes the creation and management of messages as well as the reception and perception of meaning- for the investigation of groups and teams. The book also elaborates on the strategic and contextual nature of group interaction. The book is structured around five key elements of groups, all pieces of a puzzle, that can be used to evaluate group effectiveness. These are: group size, interdependence of members, group identity, group goals, and group structure. Throughout the book, and in pedagogical features, skills are grounded in a solid research base (and further highlighted in Skill Builder and Theory Standout boxes). Examples are extensive and true-to-life, with many utilizing transcripts of group dialogues so students can see the communication process unfold (Message and Meaning boxes). A wide range of group types is presented, from family and social groups, to work teams and task groups, to discussion and decision-making groups. Whether students' experiences are with groups that are formal or informal, personal or professional, task oriented or relationally oriented, they need communication skills to build and maintain relationships that support effective problem solving and decision making. Building on the strengths of previous editions, robust enhancements to this edition include new chapter opening stories; examples of a wider variety of group types from in-person to hybrid to virtual; the inclusion of new trends and research; and updated instructor and Active Learning resources.