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Books > Business & Economics > Business & management > Business communication & presentation > General

Powerful Proposals - How to Give Your Business the Winning Edge (Paperback): Terry Bacon, David Pugh Powerful Proposals - How to Give Your Business the Winning Edge (Paperback)
Terry Bacon, David Pugh
R503 R449 Discovery Miles 4 490 Save R54 (11%) Ships in 10 - 15 working days
The Successful Speaker: 273 Tips for Powerful Presentations (Paperback): Mandar Marathe The Successful Speaker: 273 Tips for Powerful Presentations (Paperback)
Mandar Marathe
R325 Discovery Miles 3 250 Ships in 18 - 22 working days

"The Successful Speaker: 273 Tips for Powerful Presentations" is the essential handbook for preparing effective & powerful presentations. It contains a wealth of ideas and inspiration for anyone giving conference talks, speeches, business proposals, sales pitches, lectures, seminars, tutorials and interview presentations. Dr Mandar Marathe combines the latest thinking on what it takes to deliver powerful presentations with an informal style of writing to give you an easy-to-use, practical guide to making your presentations successful. The book includes chapters on planning your presentation, preparing the delivery, preparing effective PowerPoint slides, preparing a handout, rehearsing your presentation, things to do just before the presentation, how to deal with your nerves, delivering the presentation, handling a question and answer session and making contacts after the presentation.

Strategies for Successful Small Business Ownership in an Unstable Economy (Hardcover): Akaeze Strategies for Successful Small Business Ownership in an Unstable Economy (Hardcover)
Akaeze
R785 Discovery Miles 7 850 Ships in 10 - 15 working days
Managing Challenging Clients - Building Effective Relationships with Difficult Customers (Hardcover): A. Oade Managing Challenging Clients - Building Effective Relationships with Difficult Customers (Hardcover)
A. Oade
R1,419 Discovery Miles 14 190 Ships in 18 - 22 working days

Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.

The $3.5 Trillion Advantage - A Marketer's Guide to Revenue Growth in Today's America (Hardcover): Terry J. Soto The $3.5 Trillion Advantage - A Marketer's Guide to Revenue Growth in Today's America (Hardcover)
Terry J. Soto
R803 Discovery Miles 8 030 Ships in 18 - 22 working days
Better Said and Clearly Written - An Annotated Guide to Business Communication Sources, Skills, and Samples (Hardcover,... Better Said and Clearly Written - An Annotated Guide to Business Communication Sources, Skills, and Samples (Hardcover, Annotated edition)
Sandra E. Belanger
R2,837 R2,535 Discovery Miles 25 350 Save R302 (11%) Ships in 10 - 15 working days

This up-to-date bibliography on business communications which, unlike any other, also indexes the availability of sample documents and other learning aids has been compiled with students, faculty, librarians, and other working professionals in mind. It combines research sources with an annotated bibliography that emphasizes practical solutions to business and technical communications problems. The topical arrangement facilitates the prompt location of materials that emphasize specific communication skills such as editing, interviewing, and public speaking. The extremely fine-tuned subject index details the locations of all sources on a particular topic and specific kinds of assistance, such as outlines and sample documents. The guide is composed of two major divisions of three chapters each. Part I, the research handbook, assists researchers who need answers to basic questions: chapter 1 details standard reference sources including dictionaries, bibliographies, and directories; chapter 2 lists research tools such as indexes and online data bases; and chapter 3 cites additional important resources including grammar hot lines, national associations, and research institutions. Part II, a topical bibliography of books published between 1980 and 1988, facilitates the location of outlines, guidelines, examples, workbooks, sample documents, and similar forms of assistance. Chapters four through six are devoted to three skill areas: general skills such as editing, graphics and visuals, and word processing; written documents such as abstracts, newsletters and feasibility studies; and oral products such as interviewing, presentations, and workshops and seminars. Three distinct indexes provide access to this wealth of information by name, title, and subject. Better Said and Clearly Written should be made available not only to business and technical libraries but to academic and public libraries as well. It will be an indispensible tool for technical writers, small business owners, corporate personnel, and anyone wishing to improve their oral and written communication skills.

A Handbook in Business Management (Hardcover): Jacob W Chikuhwa A Handbook in Business Management (Hardcover)
Jacob W Chikuhwa
R708 Discovery Miles 7 080 Ships in 10 - 15 working days

Present-day enterprises need insights into markets, customers and their own internal processes faster than their competitors to capitalise on opportunities and to deliver sustainable business performance. To do this, businesses must learn to cope with the high volume and velocity of real-time structured and unstructured data in different formats. In covering the fields of manpower development, accounting procedures and data processing, a middle-of-the-road analysis has been made to include those overlapping developments in business studies. Disciplines like accountancy and electronic data processing frequently have unavoidable use in commerce and industry. A Handbook in Business Management examines organisation and manpower management and reflects on their significant role in the arena of business management. The objective with manpower management is to distribute personnel to activities where their talents are required and are best utilised. In financial control, the book examines both the technical and managerial approaches. The technical approach is concerned with measurement where an analysis is made as to whether resources are being assigned to the right categories and whether generally accepted accounting principles are being followed. And the managerial approach is to understand and interpret what the financial figures mean. Critically, all managers should take responsibility for financial management and should not assume that this falls within the remit of the accounts team alone. Under data processing concepts, the book takes an overview of the availability, continuity, and security of data in public and private concerns. An efficient data processing system makes it possible to adjust the financial situation of a business before it gets out of hand by adjusting income distribution and combating organisation and manpower inefficiency. This book offers to the professional student and corporate executive a preliminary survey of the fields of manpower development, accountancy and electronic data processing; while the start-up entrepreneur may find in its pages something to stimulate reflection upon those larger issues in business management.

Brand Bewitchery - How to Wield The Story Cycle System(TM) To Craft Spellbinding Stories For Your Brand: How To Wield The Story... Brand Bewitchery - How to Wield The Story Cycle System(TM) To Craft Spellbinding Stories For Your Brand: How To Wield The Story Cycle System(TM) To Craft Spellbinding Stories For Your Brand (Hardcover, One ed.)
Park Howell
R511 Discovery Miles 5 110 Ships in 10 - 15 working days
Getting On - Making work work (Paperback): Gaudoin Getting On - Making work work (Paperback)
Gaudoin
R386 Discovery Miles 3 860 Ships in 10 - 15 working days

You've come this far... How do you move your career forward from here? Once you reach middle to senior level in your profession, you require different skills to allow you not only to carry out your day-to-day role effectively and positively, but to also continue your career progression and fulfil your potential. Simply being technically proficient and having expert knowledge isn't enough any more. You need to develop other capabilities related to communicating, engaging with others and dealing with every professional scenario effectively and confidently. This book will help you master these skills to successfully navigate your current role and prepare for your next, so that you can increase your job satisfaction and progress your career. Joanna Gaudoin helps bright, knowledgeable people with great technical skills and experience improve their non-technical skills, so they progress their careers and boost their firm's performance. She has run her business for over a decade and has worked with thousands of people, both individually and in groups. Now she wants to help YOU stand out and develop the skills you need to succeed.

Crafting Connection - Transform how you communicate with yourself and others (Paperback): Felicity Dwyer Crafting Connection - Transform how you communicate with yourself and others (Paperback)
Felicity Dwyer
R391 Discovery Miles 3 910 Ships in 10 - 15 working days

Being able to connect deeply with other people will help you succeed and flourish at work and enhance your career or business development. And more than this, meaningful connection with other people is what gives most of us true joy and a sense of purpose in our personal lives. But connecting and communicating isn't always easy. Perhaps we're fearful of being judged or rejected, or we lack the confidence to speak out in a group, or to approach what we believe will be a difficult conversation. In this thought-provoking and practical book, you'll discover how connecting with yourself gives you a foundation for better relationships with others. You'll find ideas that you can apply to one-to-one conversations, to group interactions such as networking meetings, teamworking and leadership, and in family and social settings. As you progress through three dimensions of connection, you'll build skills and confidence in relating to yourself and others. 'Crafting Connection is a must-read guide to communication and building better relationships.' Jess Annison, OBE. Jess Annison Coaching '... an elegant, accessible, and practical guide to creating a more meaningful, authentic life by deepening the connection you have with yourself and with others.' Sarah Grant. Nutritional therapist, Gut Reaction Felicity Dwyer is a facilitator, trainer, coach and speaker. She helps individuals, leaders and teams to connect and communicate, so that people feel heard and understood.

PowerPoint Essentials (Hardcover): M. L. Humphrey PowerPoint Essentials (Hardcover)
M. L. Humphrey
R781 Discovery Miles 7 810 Ships in 18 - 22 working days
Love at Work - Why Passion Drives Performance in the Feelings Economy (Hardcover): Brady G Wilson Love at Work - Why Passion Drives Performance in the Feelings Economy (Hardcover)
Brady G Wilson
R595 Discovery Miles 5 950 Ships in 10 - 15 working days

"Love at Work" foments a revolution for workplaces of every description and in every industry: a revolution in which leaders understand that engaging people's hearts trumps engaging their minds. Wilson shows how leaders who love: believe in their people; pull out their highest good; serve their success; and challenge them to stress. When people's felt needs are met, says author Brady Wilson, they release the energy that triggers discretionary effort &#8212 400% more effort, according to the Corporate Leadership Council. The principles in this cutting-edge book are sure to change the face of the workplace for years to come.
&#8220A game changer ... provocative, thoughtful, and challenging.&#8221
&#8212JIM BROWN, author of "The Imperfect Board Member"
&#8220... a must read for anyone who interacts with people at work.&#8221
&#8212JOSE TOLOVI, Jr., PhD, Global CEO, Great Place to Work Institute
&#8220True love is a competence, a spiritual force, a strategy, a way of life.
I challenge you to read this book, think, and engage.&#8221
&#8212MARK RIVERS, CEO, Canadian Equity Opportunity Capital
BRADY G. WILSON is also the author of "Juice: The Power of Conversation" and "Finding the Sticking Point: Increase Sales by Transforming Customer Resistance into Customer Engagement." He is the co-founder of Juice Inc., an organization committed to transforming people, teams, and organizations. Brady has energized leaders, managers, and front-line workers in many of North America's Fortune 500 companies, through keynote speeches, facilitation, coaching, and training. www.juiceinc.com

Love Selling - How to sell without selling out (Hardcover): Audrey Chapman Love Selling - How to sell without selling out (Hardcover)
Audrey Chapman
R715 Discovery Miles 7 150 Ships in 18 - 22 working days
Spark Brilliance - How the Science of Positive Psychology Will Ignite, Engage, and Transform Your Team (Hardcover): Jackie... Spark Brilliance - How the Science of Positive Psychology Will Ignite, Engage, and Transform Your Team (Hardcover)
Jackie Insinger
R646 R590 Discovery Miles 5 900 Save R56 (9%) Ships in 18 - 22 working days
Management Observation and Communication Theory (Hardcover, New): Heikki Heiskanen, G.A. Swanson Management Observation and Communication Theory (Hardcover, New)
Heikki Heiskanen, G.A. Swanson
R2,799 R2,533 Discovery Miles 25 330 Save R266 (10%) Ships in 10 - 15 working days

The same fundamental logic underlies language and mathematics, and indeed computerized information processing. Based on the three well-developed academic theories of linguistic-mathematical logic, living systems, and hierarchy, this book provides a framework of fundamental logic to help management teams develop customized integrative management theories for their own organizations. Because of the ever increasing complexity of modern societies and organizations, the information that informs and controls organizations cannot always be casually collected and used. Management observation and communication theory provides a way for management teams to document and formally connect the interactions of people, machines, information, and other matter-energy forms and processes to multiple levels of abstracted ideas comprising purposes and goals.

The book begins with a general discussion of living systems theory and linguistic-mathematical theory. From this base, Heiskanen and Swanson discuss a series of applications that examine typical communications in organizations to discover the state of an organization observed by the communicators. They provide more than 80 figures and tables illustrating the applications. The discussion progresses through methods of constructing and using information backdrops for analysis of communications to methods of combining the results of analyses. Methods of syntactical analysis and of semantical analysis are surveyed. This book will be an important tool for management teams concerned with improving the information flows and decision processes of organizations as well as students and professionals concerned with management.

Networks in the Russian Market Economy (Hardcover): M. Lonkila Networks in the Russian Market Economy (Hardcover)
M. Lonkila
R753 Discovery Miles 7 530 Ships in 10 - 15 working days

A PDF version of this book is available for free in open access via the OAPEN Library platform, www.oapen.org.
This book examinesthe significance of networks among the firms operative in the contemporary Russian software industry in the St. Petersburg region.It focuses on the kind of resources that are transmitted through the personalnetworks of Russian business managers and directors.

Smart Brevity - The Power of Saying More with Less (Hardcover): Roy Schwartz, Mike Allen, Jim Vandehei Smart Brevity - The Power of Saying More with Less (Hardcover)
Roy Schwartz, Mike Allen, Jim Vandehei
R425 R378 Discovery Miles 3 780 Save R47 (11%) Ships in 10 - 15 working days

A WALL STREET JOURNAL AND USA TODAY NATIONAL BESTSELLER! Brevity is confidence. Length is fear. This is the guiding principle of Smart Brevity, a communication formula built by Axios journalists to prioritize essential news and information, explain its impact and deliver it in a concise and visual format. Now, the co-founders of Axios have created an essential guide for communicating effectively and efficiently using Smart Brevity - think Strunk and White's Elements of Style for the digital age. In SMART BREVITY: The Power of Saying More with Less, Axios co-founders Jim VandeHei, Mike Allen, and Roy Schwartz teach readers how to say more with less in virtually any format. They also share communications lessons learned from their decades of experience in media, business and communications.

Discover Your Emotional Intelligence - Improve Your Personal And Professional Impact (Paperback): Philip Holder Discover Your Emotional Intelligence - Improve Your Personal And Professional Impact (Paperback)
Philip Holder
R484 R383 Discovery Miles 3 830 Save R101 (21%) Ships in 9 - 17 working days

Being aware of emotions – whether your own or other people’s – and how you act on them is the key to understanding yourself and others. High emotional intelligence is the secret to increasing levels of confidence and resilience, and reducing levels of anxiety and stress.

Discover your Emotional Intelligence will give you your own emotional intelligence score and the tools to radically improve it. With practical activities, reflective exercises and prompts to develop any of the 42 dimensions of your emotional intelligence, you will be able to diffuse conflicts, improve your relationships and overcome life’s challenges to achieve your personal and professional goals.

Discover your Emotional Intelligence and be your best self.

Business Bliss? - Ignorance: Liability or Bliss (Hardcover): Tobi McNeil Business Bliss? - Ignorance: Liability or Bliss (Hardcover)
Tobi McNeil
R532 R491 Discovery Miles 4 910 Save R41 (8%) Ships in 18 - 22 working days

Tobi McNeil has been associated with small business ventures since she was fourteen-years-old working with her entrepreneurial family. Through the years, she has witnessed various degrees of commercial success and failure. In her work as a college instructor and a business advisor, she has learned that start-up costs can ruin your business venture before it becomes operational.

Packed with powerful stories of small business owners, McNeil presents diverse situations encountered by people starting their own small business. She lays out vital tools to help ensure the successful implementation and operation of a new small business, including: business and personal research; education; financial requirements; effective ways to promote your business; great ways to keep costs at a minimum; hiring employees; and tax obligations.

Let Business Bliss? Ignorance: Liability or Bliss guide you through situations your business will encounter, minimizing problems and ensuring success.

Organizational Communication - Approaches And Processes (Hardcover, 8th Edition): Organizational Communication - Approaches And Processes (Hardcover, 8th Edition)
R1,170 R1,088 Discovery Miles 10 880 Save R82 (7%) Ships in 10 - 15 working days

ORGANIZATIONAL COMMUNICATION: APPROACHES AND PROCESSES, 8th Edition, presents organizational communication from both a communication and managerial perspective.

Professor Miller, Barbour and Woo's clear writing style and consistent use of examples and case studies make it easy for undergraduate students to understand.

Way of the Wolf - Straight line selling: Master the art of persuasion, influence, and success - THE SECRETS OF THE WOLF OF WALL... Way of the Wolf - Straight line selling: Master the art of persuasion, influence, and success - THE SECRETS OF THE WOLF OF WALL STREET (Paperback)
Jordan Belfort
R333 Discovery Miles 3 330 Ships in 10 - 15 working days

LEARN FROM THE MASTER OF SALES AND PERSUASION Jordan Belfort - immortalized by Leonardo DiCaprio in the hit movie The Wolf of Wall Street - reveals the step-by-step sales and persuasion system proven to turn anyone into a sales-closing, money-earning rock star. For the first time ever, Jordan Belfort opens his playbook and gives readers access to his exclusive step-by-step system-the same system he used to create massive wealth for himself, his clients, and his sales teams. Until now this revolutionary program was only available through Jordan's $1,997 online training. Now in WAY OF THE WOLF, Belfort is ready to unleash the power of persuasion to a whole new generation of readers, revealing how anyone can bounce back from devastating setbacks, master the art of persuasion, and build wealth. Every technique, every strategy, and every tip has been tested and proven to work in real-life situations. Written in his own inimitable voice, WAY OF THE WOLF cracks the code on how to persuade anyone to do anything, and coaches readers, regardless of age, education, or skill level, to be a master sales person, negotiator, closer, entrepreneur, or speaker.

101 Presentation tips (Paperback): Steve Torjussen 101 Presentation tips (Paperback)
Steve Torjussen; Foreword by Peter Honey
R102 Discovery Miles 1 020 Ships in 10 - 15 working days

Have you always wanted to consistently make powerful and effective sales presentations; able to influence buyers and decision makers positively and continually win business from clients? They say that presenting is the second thing people fear most (after spiders). Amazingly death is seventh on the list! So taking these facts logically - most people would prefer to die rather than stand up and make a presentation! Everyone gets nervous before a presentation. The secret is what to do with those nerves to help you, support you and drive you to make the right impact on your audience. Whether you are presenting to colleagues at work, your immediate line manager, the board, an important client or customer, informal personal presentations or your wedding speech, you can apply any number of the techniques that are listed in this book. This unique book will provide you with a wealth of hints, tips and techniques that I know work. Steve Torjussen has been training and coaching sales people on how to improve their presentations for some 16 years, and has seen dramatic improvements in a very short time when they apply these principles.

Crisis Communications Management (Hardcover): Adrian Wheeler Crisis Communications Management (Hardcover)
Adrian Wheeler; Contributions by PRCA
R608 Discovery Miles 6 080 Ships in 18 - 22 working days

Can you control a crisis? No - but with adequate preparation you can control the reputational consequences. Reputational damage is rarely caused by the crisis itself but, instead, by what the organisation does and says under the media spotlight. This PRCA Practice Guide describes how to invest in readiness and what to do when a crisis strikes. Coverage includes contingency planning, stakeholder identification, crisis communications policy, spokesperson training, the 'Red Book', dark sites, rehearsals and simulations, locations and resources, taking the initiative, and managing the aftermath. The book also covers in detail the role of the mainstream and online media, recommending steps to neutralise hostility and shut down ill-informed comment. Including numerous real-life examples, discussion topics and advice from PR experts, journalists and editors, Crisis Communications Management is intended as an essential guide for public relations professionals, and the people who work with them during a crisis, on how to navigate the turmoil and emerge from a crisis with reputation and credibility intact.

Public Relations for Asia (Hardcover): T. Morris, S Goldsworthy Public Relations for Asia (Hardcover)
T. Morris, S Goldsworthy
R1,441 Discovery Miles 14 410 Ships in 10 - 15 working days

This book is an essential read for anyone interested in Public Relations in Asia. Whether you are working in PR, studying PR, a journalist dealing with PR, or just interested in this fascinating and fast growing market, Public Relations in Asia offers readers a vital insight into how PR works.
Combining the latest in Public Relations theory with clear and practical guidance on how to plan and structure a PR campaign, as well as invaluable top tips on the skills needed to create successful PR campaigns, Public Relations in Asia is also full of fascinating and relevant case histories from around Asia and the rest of the world.

Art of Business Communication, The - How to use pictures, charts and graphics to make your message stick (Paperback): Graham... Art of Business Communication, The - How to use pictures, charts and graphics to make your message stick (Paperback)
Graham Shaw 1
R490 R390 Discovery Miles 3 900 Save R100 (20%) Ships in 9 - 17 working days

Whether it's in emails, documents, presentations, meetings or tweets, we're all being bombarded by millions of words every day. So, how do you make your message stand out and stick amongst all this chatter? The answer is simple - just get visual! With a straightforward doodle or a quick illustration you'll revolutionise how your message impacts your audience. And The Art of Business Communication will show you how to do it. Can't draw? No Picasso? No problem! You'll be amazed at how easy it is to add a simple yet powerful visual dimension to any message or business communication so that all your ideas, presentations, documents and meetings are brought to life and make a meaningful and memorable impact. Everything becomes easier to say, problems are explained and solved in a flash and the complex quickly becomes clear. So, to make your point and make it matter - make it visual. Shortlisted for the 'Practical Manager' category at the Chartered Management Institute Management Book of the Year Awards. Judges' comments: "A delightful book, especially if like me, you think you cannot draw... it generates confidence from the first page." Quentin Kopp - Practical Manager Category Judge "There are few other opportunities to improve the power of one's communication with such modest effort and no cost whilst being a lot of fun." Ray Davis - Practical Manager Category Judge

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