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Books > Business & Economics > Business & management > Business communication & presentation > General

The Business Writer's Handbook with 2020 APA Update (Spiral bound, Twelfth Edition): Gerald J. Alred, Charles T Brusaw,... The Business Writer's Handbook with 2020 APA Update (Spiral bound, Twelfth Edition)
Gerald J. Alred, Charles T Brusaw, Walter E. Oliu
R2,901 Discovery Miles 29 010 Ships in 10 - 15 working days
I Did It - The Largest Woman-Run Ponzi Scheme in American History (Hardcover): Neil Senturia, Barbara Bry I Did It - The Largest Woman-Run Ponzi Scheme in American History (Hardcover)
Neil Senturia, Barbara Bry
R588 Discovery Miles 5 880 Ships in 12 - 17 working days
Sales Presentations For Dummies (Paperback): J M Hansen Sales Presentations For Dummies (Paperback)
J M Hansen
R569 R409 Discovery Miles 4 090 Save R160 (28%) Ships in 9 - 15 working days

Are your sales presentations stuck in the 20th century? Sales Presentations For Dummies rises to the challenge of guiding you through the process of engaging and persuading busy buyers in a world that's constantly bombarding them with sales pitches. Motivating today's buyers to pull the trigger on a new deal requires a certain set of skills, and this straightforward text guides you through what you need to know to create and deliver compelling presentations. Pulled from examples and experiences of thousands of actual sales presentations, the information in this innovative resource offers the tools and tips you need to keep your leads engaged from hook to call to action. Today's business landscape is competitive. When your sales presentation is being compared to countless others, it's important to stand out for all the right reasons. Instead of using dated sales approaches,, update your understanding of the art of selling and create compelling, engaging presentations that hook audience members from the beginning. * Leverage a proven, blockbuster formula that engages audiences in any industry * Use the power of storytelling to connect with prospective clients and soften their resistance to your sales pitch * Understand and apply customer insights to ensure that your solution is top-of-mind in purchasing decisions * Update your professional skill set to encompass today's most motivating sales tactics Sales Presentations For Dummies brings your sales style into the 21st century and connects you with the skills you need to excel in today's complicated business landscape.

Power Entertaining - Secrets to Building Lasting Relationships, Hosting Unforgettable Events, and Closing Big Deals from... Power Entertaining - Secrets to Building Lasting Relationships, Hosting Unforgettable Events, and Closing Big Deals from America's 1st Master Sommelier (Hardcover, New)
Eddie Osterland
R560 R444 Discovery Miles 4 440 Save R116 (21%) Ships in 12 - 17 working days

Master the art of entertaining and cement lasting business relationships in the process

You're at a fancy downtown restaurant for dinner with a million-dollar business deal on the table. The waiter hands you the wine list. Now what? So much for that shiny M.B.A. and your powerful business connections. What matters right now, at this moment, is your wine IQ--and your ability to entertain this client in a way he'll never forget. In "Power Entertaining" Eddie Osterland, Master Sommelier, and America's foremost wine and food coach outlines dozens of power entertaining tips that can make anyone a more effective host or hostess--be it at a corporate business event or private dinners with clients in restaurants.

When it comes to hosting big business meetings or important sales events, you will discover how to entertain business clients and business associates with ease, knowledge, and confidence, using good wine and food as the ingredients to build strong and lasting business relationships. Teaches how to transform boring business meetings and sales functions into memorable social events that people will want to attend again and againEnables you to build long-term business relationships based on the time-honored principles of courtesy, generosity and old world hospitalityLearn how to convince the restaurant's Maitre d' to give them the best table in the house--even on a busy Friday or Saturday night

Success is always in the details, so master the finer points of entertaining before your next big business event.

Bad Language - Words and Phrases to Avoid in Business (Paperback, New): Graham Edmonds Bad Language - Words and Phrases to Avoid in Business (Paperback, New)
Graham Edmonds
R306 R249 Discovery Miles 2 490 Save R57 (19%) Ships in 12 - 17 working days

Language in the workplace matters, and it can inspire as easily as it can deflate. An essential aspect of any organization is the way it communicates both internally and externally, and the language used contributes greatly to its potential for success or failure. Bad business language has become commonplace, making this book essential reading for professionals. From HR, marketing, finance, consulting, and I.T. to local politicians, "Bad Language" considers the chaotic garbled words and phrases that are too commonly used, and the resulting issues of spin, manipulation, and plain deceit.

Ultimate Presentations - Master Interviews and Presentations to Land Your Dream Job (Hardcover, 2nd Revised edition): Jay Surti Ultimate Presentations - Master Interviews and Presentations to Land Your Dream Job (Hardcover, 2nd Revised edition)
Jay Surti
R1,278 R1,171 Discovery Miles 11 710 Save R107 (8%) Ships in 12 - 17 working days

Presentations: they may fill us with dread, but they're essential to getting ahead at work, and can be vital to landing your dream role to begin with. You don't have to be frozen with fear, or bored to death with a dull PowerPoint deck! In Ultimate Presentations, business presentation expert Jay Surti guides you through the most common obstructions to giving good presentations and how to overcome them, from nerves and uncomfortable body language, to voice tone and physical habits. Insightful guidance on coping with the unexpected, such as interruptions, technology breakdowns or difficult questions helps you to feel prepared and confident, no matter what happens during your presentation. Ultimate Presentations covers every aspect of fantastic and effective presentations: -how to prepare -how to structure a great presentation -using technology and visual aids -communicating a strong message -tailoring your presentation to your audience -highlighting your personal skills through your presentation -time management and dealing with Q and As Now including a new chapter on presenting your personal brand, Ultimate Presentations will help you to deliver outstanding presentations when it counts. About the Ultimate series... The Ultimate series contains practical advice on essential job search skills to give you the best chance of getting the job you want. Taking you all the way from starting your job search to completing an interview, it includes guidance on CV or resume and cover letter writing, practice questions for passing aptitude, psychometric and IQ tests, and reliable advice for interviewing.

The Techlash and Tech Crisis Communication (Hardcover): Nirit Weiss-Blatt The Techlash and Tech Crisis Communication (Hardcover)
Nirit Weiss-Blatt
R2,622 Discovery Miles 26 220 Ships in 12 - 17 working days

Over the years, tech companies were accustomed to cheerleading coverage of product launches, but in recent years the long tech-press honeymoon ended. It was replaced by a new era of mounting criticism focusing on tech's negative impact on society. This emerging tech backlash is a story of pendulum swings between tech-utopianism and tech-dystopianism. When and why did media coverage shift to corporate misdeeds, and how did tech companies respond? The Techlash and Tech Crisis Communication provides an in-depth analysis of the evolution of tech journalism and reveals the "inside story" of the Techlash. Furthermore, it shows how Big Tech companies defend themselves from scrutiny by attempting to reduce their responsibility. From employee activism to political pushback, the ramifications are growing. Until now, the interplay between tech journalism and tech PR has been underexplored. Through analysis of both tech media and corporate crisis response, The Techlash and Tech Crisis Communication examines the roots and characteristics of the Techlash. Insightful observations by tech journalists and tech PR professionals are added to the research data, illuminating the profound changes in the power dynamics between the media and the tech giants they cover. Nirit Weiss-Blatt explores theoretical and practical implications for both tech enthusiasts and critics.

The Presentation Lab - Learn the Formula Behind Powerful Presentations (Paperback): S. Morton The Presentation Lab - Learn the Formula Behind Powerful Presentations (Paperback)
S. Morton
R721 R559 Discovery Miles 5 590 Save R162 (22%) Ships in 12 - 17 working days

"Revealing the difference between great slides and great presentations"

Based on a proven process from one of the world's most prominent presentation consultancy and design firms, "The Presentation Lab" challenges everything you thought you knew about creating and delivering engaging business presentations. Author Simon Morton shares his unique "Presentation Optimization" methodology and takes readers on a journey of evolution and revolution to discover what makes an effective presentation (and you may be surprised to know that great design is the last thing you need to worry about).

Using practical tips and drawing on Simon's experiences working with companies around the globe, The Presentation Lab will help everyone who ever needs to present by revealing what works, what doesn't and, more importantly, why. "The Presentation Lab "tackles "Death by PowerPoint" head on by dispelling presentation myths, examining the latest presentation innovations, exploring new concepts for audience engagement and delivery and challenging to status quo of today's business presentation landscape.

Real Communication - How To Be You and Lead True (Paperback): Gabrielle Dolan Real Communication - How To Be You and Lead True (Paperback)
Gabrielle Dolan
R477 R367 Discovery Miles 3 670 Save R110 (23%) Ships in 12 - 17 working days
The Social Media Management Handbook - Everything You Need To Know To Get Social Media Working In Your Business (Hardcover): R... The Social Media Management Handbook - Everything You Need To Know To Get Social Media Working In Your Business (Hardcover)
R Wollan
R691 R537 Discovery Miles 5 370 Save R154 (22%) Ships in 12 - 17 working days

How do organizations manage social media effectively?

Every organization wants to implement social media, but it is difficult to create processes and mange employees to make this happen. Most social media books focus on strategies for communicating with customers, but they fail to address the internal process that takes place within a business before those strategies can be implemented. This book is geared toward helping you manage every step of the process required to use social media for business.

"The Social Media Management Handbook" provides a complete toolbox for defining and practicing a coherent social media strategy. It is a comprehensive resource for bringing together such disparate areas as IT, customer service, sales, communications, and more to meet social media goals. Wollan and Smith and their Accenture team explain policies, procedures, roles and responsibilities, metrics, strategies, incentives, and legal issues that may arise. You will learn how to: Empower employees and teams to utilize social media effectively throughout the organizationMeasure the ROI of social media investments and ensure appropriate business value is achieved over timeMake smarter decisions, make them more quickly, and make them stick

Get the most out of your social media investment and fully leverage its benefits at your company with "The Social Media Management Handbook."

The Halo Effect... and the Eight Other Business Delusions That Deceive Managers (Paperback, Reissue): Phil Rosenzweig The Halo Effect... and the Eight Other Business Delusions That Deceive Managers (Paperback, Reissue)
Phil Rosenzweig
R501 R413 Discovery Miles 4 130 Save R88 (18%) Ships in 10 - 15 working days

With two new chapters and a new preface, the award-winning book "The Halo Effect "continues to unmask the delusions found in the corporate world and provides a sharp understanding of what drives business success and failure.
Too many of today's most prominent management gurus make steel-clad guarantees based on claims of irrefutable research, promising to reveal the secrets of why one company fails and another succeeds, and how you can become the latter. Combining equal measures of solemn-faced hype and a wide range of popular business delusions, statistical and otherwise, these self-styled experts cloud our ability to think critically about the nature of success.
Central among these delusions is the Halo Effect--the tendency to focus on the high financial performance of a successful company and then spread its golden glow to all its attributes--clear strategy, strong values, brilliant leadership, and outstanding execution. But should the same company's sales head south, the very same attributes are universally derided--suddenly the strategy was wrong, the culture was complacent, and the leader became arrogant.
"The Halo Effect" not only identifies these delusions that keep us from understanding business performance, but also suggests a more accurate way to think about leading a company. This approach--focusing on strategic choice and execution, while recognizing the inherent riskiness of both--clarifies the priorities that managers face.
Brilliant and unconventional, irreverent and witty, "The Halo Effect" is essential reading for anyone wanting to separate fact from fiction in the world of business.

Have I Got Dirt For You - Using Office Gossip to Your Advantage (Paperback): Dominique Darmon Have I Got Dirt For You - Using Office Gossip to Your Advantage (Paperback)
Dominique Darmon; Contributions by Laurens Molegraaf
R983 Discovery Miles 9 830 Ships in 12 - 17 working days

Even though office gossip is generally frowned upon, many studies show that gossip in organizations is not only inevitable, but can even be a positive communication tool. However, by gossiping in the wrong way, employees can easily lose the trust of their colleagues and be perceived negatively very quickly. Research shows that people who claim to never gossip tend to be considered as socially inept, but those that are constantly gabbing at the coffee machine are quickly seen as untrustworthy. There is an optimal amount of time one should gossip - somewhere in the middle - which we call the sweet spot of gossip. However, it's not only the amount of time one spends gossiping that will make or break an employee or manager. Other factors such as credibility, what we gossip about, whom we gossip with, culture, and place, all play an equally crucial role in the art of gossiping successfully at work. Finding the right balance for all of these factors is of the essence.

Forensics - The Winner's Guide to Speech Contests (Paperback, 1st ed): Oberg Forensics - The Winner's Guide to Speech Contests (Paperback, 1st ed)
Oberg
R529 R437 Discovery Miles 4 370 Save R92 (17%) Ships in 10 - 15 working days

Forensics, more commonly known as speech and debate, is one of the most rewarding and beneficial educational activities available to students. This textbooks is designed to introduce students to individual forensic events, giving suggestions and guidelines for their preparation. The text describes each event and the experience of competing. Students are shown how to select and perform winning materials, and how to achieve success. Chapters describe the structure and strategies of original oratory, extemporaneous speaking, humorous, dramatic, poetic, and duet interpretation, as well as prose interpretation, impromptu and expository speaking required by many national forensics contests. Also includes a chapter on competitive mock legislatures. For speech and debate contests, this book can help anyone become a winner! Seven chapters: Forensics Overview, Original Oratory, Extemporaneous Speaking, Oral Interpretation of Literature, Student Congress, Supplementary National Events. Privately Sponsored Speech Contests.

Real Leaders Don't Do Powerpoint - How to speak so people listen (Paperback, Digital original): Christopher Witt Real Leaders Don't Do Powerpoint - How to speak so people listen (Paperback, Digital original)
Christopher Witt
R411 Discovery Miles 4 110 Ships in 12 - 17 working days

If you are a leader - or aspiring to be one - then tools like PowerPoint detract, not add, to how your performance will be received. In fact, leadership and the ability to speak and sell yourself and your ideas are inextricably intertwined. Successful leaders speak to help listeners know themselves as well as to influence and inspire them. Chris Witt has helped hundreds of executives take their game to another level. Because, when you are a leader, being a good speaker isn't enough. You have to be a great speaker. Your reputation and the success of your business depend on being able to speak to a variety of audiences confidently and persuasively. Through contemporary and historical examples, Chris provides practical advice on how his readers can take their game to another level by understanding ideas such as: * You are the message - it's your experience, vision and character that audiences want * As a leader, you have only three speeches: to identify, to influence and to inspire * Speak less to say more. Fewer, shorter speeches have greater impact * Dare to be different. Leaders don't play by the rules; they take risks

Control the Narrative - The Executive's Guide to Building, Pivoting and Repairing Your Reputation (Hardcover): Lida Citroen Control the Narrative - The Executive's Guide to Building, Pivoting and Repairing Your Reputation (Hardcover)
Lida Citroen
R2,122 Discovery Miles 21 220 Ships in 10 - 15 working days

DISTINGUISHED FAVORITE: NYC Big Book Award 2021 - Career Everyone has a personal brand, by design or default. Your reputation is one of the most critical determinants of your career success. Control the Narrative makes your reputation work for you by using the power of personal branding to put you in control of the opportunities you attract. For professionals seeking to grow, change or fix their careers, the book shows you how to capitalize on the reputation assets that are relevant to your goals and shed the ones that no longer serve you. If you have made a career mistake and need help repairing your reputation, you'll discover how to assess the situation, break the crisis down into a series of actionable responses and re-establish career viability. To be effective, a personal brand must be authentic. Through the process of personal branding, Control the Narrative helps you uncover the core values that form the foundation of your strategy for building, pivoting or repairing your reputation. This book also shows you how to measure the success of your brand and provides suggestions for modifying your strategy when results aren't what you expected. Filled with real life examples, Control the Narrative provides you with the strategic advice and tactical assets to consistently and confidently create a positive reputation.

Build Your Cultural Agility - The Nine Competencies of Successful Global Professionals (Hardcover): Paula Caligiuri Build Your Cultural Agility - The Nine Competencies of Successful Global Professionals (Hardcover)
Paula Caligiuri
R2,188 Discovery Miles 21 880 Ships in 12 - 17 working days

The investment in global collaboration technology now exceeds US$45 billion. Professionals who work across cultures face some of the most cognitively, psychologically and emotionally difficult challenges, regardless of whether they work virtually or in person. And they often face these challenges without the help of a corporate guide. Build Your Cultural Agility is that guide. This book offers strategies to help you develop into a successful global professional, one who can comfortably and effectively work in and with people from different cultures. This book helps you leverage your natural strengths while providing suggestions for developing cultural agility competencies. Build Your Cultural Agility focuses on nine specific competencies that comprise cultural agility: three self-management competencies (tolerance of ambiguity, curiosity and resilience), three relationship-management competencies (humility, relationship-building and perspective-taking) and three task-management competencies (cultural minimization, cultural adaptation and cultural integration). Within each chapter, the author provides a case example of that competency in action, explains why the competency is critical for success, offers a self-awareness exercise to help you determine your level of proficiency and concludes with suggestions for self-development.

Successful Employee Communications - A Practitioner's Guide to Tools, Models and Best Practice for Internal Communication... Successful Employee Communications - A Practitioner's Guide to Tools, Models and Best Practice for Internal Communication (Paperback, 2nd Revised edition)
Sue Dewhurst, Liam Fitzpatrick
R1,091 R1,016 Discovery Miles 10 160 Save R75 (7%) Ships in 12 - 17 working days

Communicating effectively is crucial to improving employee engagement, organizational culture, and performance. Learn how to focus your time and resources to make the most positive difference to your organization and its people. Successful Employee Communications explores how to help organizations work with purpose, be better listeners and connect with employees who have higher expectations and new ways of working. Easy-to-follow frameworks and checklists will help you conduct an internal communication audit, develop and measure a communication plan, work with difficult news and behaviour change, and support leaders to be more effective communicators. Written by leading PR and internal communications experts and packed with new case studies and updated content, this second edition of Successful Employee Communications blends theory and practice, sharing insights and lessons from global organizations including AB InBev, Cambridge University, Reckitt and the Organisation for Economic Co-operation and Development (OECD). It is essential reading for anyone responsible for internal communication, employee engagement, organizational culture or employee experience in the new world of work.

Integrated Advertising, Promotion, and Marketing Communications, Global Edition (Paperback, 9th edition): Kenneth Clow, Donald... Integrated Advertising, Promotion, and Marketing Communications, Global Edition (Paperback, 9th edition)
Kenneth Clow, Donald Baack
R1,955 Discovery Miles 19 550 Ships in 12 - 17 working days

For courses in advertising. A study of integrated marketing communications taught through real-life application Integrated Advertising, Promotion, and Marketing Communications, 9th Edition speaks to an evolved definition of integrated marketing and teaches students how to effectively communicate in the business world. It champions the importance of weaving together all marketing activities into one clear message and voice, and helps students understand how communications are produced and transmitted. The text explores advertising and promotions, and the roles of social media, mobile messaging, and other marketing tactics to effectively reach consumers. With added tools to help learners apply concepts to real- life situations, students will understand the vital links marketers use to connect and interact with customers.

Assert Yourself - How to find your voice and make your mark (Paperback): Bloomsbury Publishing Assert Yourself - How to find your voice and make your mark (Paperback)
Bloomsbury Publishing
R226 Discovery Miles 2 260 Ships in 12 - 17 working days

The essential guide to making your voice heard and having your efforts recognised. Do you find it hard to say 'no'? Are you tongue-tied in important meetings? Bored of 'mansplaining' when you know that you're the best qualified person on a particular topic? Understanding the difference between being assertive and being aggressive can be a crucial lesson on your career journey, and Assert Yourself can help you find your voice and stand up for yourself. Full of practical advice on how to change the way you work and live for the better, the book contains a self-assessment quiz, step-by-step guidance, top tips, common mistakes and advice on how to avoid them, and summaries of key points.

Negotiation Preparation in a Global World - Symptoms of Success and Failure (Hardcover): Jill E Rudd, D. Timothy Hughes Negotiation Preparation in a Global World - Symptoms of Success and Failure (Hardcover)
Jill E Rudd, D. Timothy Hughes
R3,983 Discovery Miles 39 830 Ships in 12 - 17 working days

Negotiation Preparation in a Global World guides the reader through a series of issues to consider in building international and intercultural business negotiation skills. It takes the approach of examining failed business negotiations to analyze how improved communication might have led to successful outcomes. Each chapter presents theoretical background related to a communication failure and explores alternative strategies to the situation. This volume is ideal for undergraduate- and graduate-level students studying business, leadership, and organizational development, as well as those new to the global marketplace or interested in learning how to negotiate in the intercultural business arena.

Reinventing Professional Services - Building Your Business in the Digital Marketplace (Hardcover): Ari Kaplan Reinventing Professional Services - Building Your Business in the Digital Marketplace (Hardcover)
Ari Kaplan
R827 R635 Discovery Miles 6 350 Save R192 (23%) Ships in 12 - 17 working days

How engaging technology and relationships can help you stand out, attract business and achieve a more dynamic professional life

The technological landscape has reshaped the way white collar workers cultivate and promote their businesses. The Transformation of Professional Services is an engaging look at how licensed experts are adapting to today's dynamic economic environment.

From Ari Kaplan--a recognized advisor on business and career development-- "Reinventing Professional Services: Building Your Business in the Digital Marketplace"offers insights on taking advantage of enterprising techniques to stand out and position one's self as an insightful chameleon rather than as an isolated purveyor of facts and figures.Details the importance of offering resources instead of simply sellingReveals strategies for increasing one's searchability and distinguishing one's self in an economic downturn or recoveryOffers advice readers can immediately use to strengthen client relationships

Written in a straightforward and accessible style, this book provides engaging guidance for anyone in the professional services field--from business consultants, financial advisers, and lawyers to accountants, real estate brokers, and appraisers.

Content - The Atomic Particle of Marketing - The Definitive Guide to Content Marketing Strategy (Hardcover): Rebecca Lieb Content - The Atomic Particle of Marketing - The Definitive Guide to Content Marketing Strategy (Hardcover)
Rebecca Lieb; Assisted by Jaimy Szymanski
R2,095 Discovery Miles 20 950 Ships in 10 - 15 working days

DISTINGUISHED FAVOURITE: NYC Big Book Awards 2017 Content, in all its forms, is the single most critical element of any marketing campaign. Finding a successful equilibrium between content marketing and content strategy is difficult, but essential. Content - The Atomic Particle of Marketing goes beyond superficial descriptions of how to produce engaging social media content to offer the results of many years of deep quantitative research, and hours of interviews with senior marketers at some of the world's leading brands. Written by a recognized industry thought leader, Content - The Atomic Particle of Marketing explores how content functions in the broader framework of all marketing, as well as organizational concerns and IT decision making. It demonstrates the value content brings not only to "owned" media initiatives, such as a company website or blog, but also the essential role content plays in all other marketing initiatives, from social media to advertising to offline channels. It will enable readers to make the organizational, staffing, tools and process decisions necessary to get content up and running across divisions and organizational silos. Deeply researched and insightful, Content - The Atomic Particle of Marketing is, quite simply, the definitive research-based guide to content marketing.

Internal Communications - A Manual for Practitioners (Hardcover): Liam Fitzpatrick, Klavs Valskov Internal Communications - A Manual for Practitioners (Hardcover)
Liam Fitzpatrick, Klavs Valskov
R2,588 Discovery Miles 25 880 Ships in 10 - 15 working days

Get internal communications right in your organization and the benefits are clear: motivated staff, better financial performance, a strong external reputation and delighted customers are just a few of the reasons why getting your message over to staff effectively matters. Internal Communications explores what good practice in internal communications looks like, providing a no-nonsense, step-by-step approach to devising an internal communications strategy. Written by experts with extensive experience as consultants and in-house leaders in the private, public and not-for-profit sectors, Internal Communications covers how to build an internal communications team and plan; devise messages and decide which channels to use; work with line managers and senior leaders; research and evaluate internal communications and support change within an organization. Supported by easy to follow models, example explanations of the core theory, and case studies, it provides students and internal communicators alike with the practical tools and advice they need to make a difference in an organization. The book is also supported by online resources, including slides for lecturers.

When - The Scientific Secrets of Perfect Timing (Paperback, Main): Daniel H Pink When - The Scientific Secrets of Perfect Timing (Paperback, Main)
Daniel H Pink 1
R309 R234 Discovery Miles 2 340 Save R75 (24%) Ships in 12 - 17 working days

Timing is everything . . . How can we use the hidden patterns of the day to build the ideal schedule? Why do certain breaks dramatically improve student test results? When should you have your first coffee of the day? Why is singing in time with other people as good for us as exercise? And what is the ideal time to quit a job, switch careers or get married? In When, Daniel H. Pink distills cutting edge research and data on timing and synthesises them into a fascinating, readable narrative. Packed with irresistible stories and practical takeaways, it provides compelling insights into how we can live richer, more engaged lives.

Integrated Business Communication - In a Global Marketplace (Paperback): BE Stuart Integrated Business Communication - In a Global Marketplace (Paperback)
BE Stuart
R1,430 Discovery Miles 14 300 Ships in 12 - 17 working days

"This is an excellent introduction to the area of Integrated Business Communication. The text provides a solid platform for those students engaged in studying professional business communication. The text is accessible with issues and concepts anchored with effective contemporary examples and case studies, supported with well integrated theories and models. The authors have defined and explored the area of 'integrated communication' and its importance to effective business practice, an area of some focus within business strategy today."

Gary Lunt, Programme Leader for the BA (Hons) Communication, Advertising & PR, School of Creative Industries, Napier University.

"Integrated Business Communication in a Global Marketplace" stresses an interdisciplinary approach to communication through collaborative learning strategies. The book presents current theory as well as practical examples and explanations of various business communication. Underlying the discourse is the belief that communication is fundamental to effective decision-making, team-building and leadership.

This user-friendly book covers communication concepts and issues from marketing, management, public relations, promotions and organisational communications. It introduces new media and social media, framing, diffusion of innovation, cultural differences and precision listening among others. Through interviews, case studies, real-world business communication examples, research studies and interactive class exercises, students are exposed to effective business communication practices. "Integrated Business Communication in the Global Marketplace" helps students to understand the role effective communication will play intheir future business success.

This book is essential reading for students studying business communication. The website wileyeurope.com/college/stuart, includes an online glossary of key terms, samples of business correspondence, and communication examples for students. It also contains PowerPoint slides, essay questions, additional case studies and a test bank with questions and answers for lecturers.

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