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Books > Business & Economics > Business & management > Business communication & presentation > General

Communicate Excellence - A Guide to Authentic, Positive, Consistent Front Desk Communication (Paperback): Amy Demas Communicate Excellence - A Guide to Authentic, Positive, Consistent Front Desk Communication (Paperback)
Amy Demas
R479 R398 Discovery Miles 3 980 Save R81 (17%) Ships in 10 - 15 working days
Next Move, Best Move - Transitioning Into a Career You'll Love (Paperback): Kimberly Brown Next Move, Best Move - Transitioning Into a Career You'll Love (Paperback)
Kimberly Brown; Foreword by Lindsey Pollak
R393 Discovery Miles 3 930 Ships in 12 - 17 working days

An expert guide for professionals seeking to understand how to navigate the world of work. Kimberly Brown, author of Next Move, Best Move: Transitioning into a Career You'll Love, leaves no stone unturned with this thorough, expert guide for professionals seeking to understand how to navigate the world of work, from beginning to end, starting with uncovering personal and professional values in an effort to align their expertise and skills to roles and companies that will finally change the trajectory of their career and set them up to be leaders in the workforce. As a former career development adviser in some of the nation's top universities and a diversity + inclusion professional in a Fortune 100 company, Brown has recognized that people work for the sake of working without understanding how to leverage their unique gifts and position themselves for success. As a result, Next Move, Best Move: Transitioning into a Career You'll Love shares transformational lessons to ensure success and puts the ball back in your court. In Brown's highly acclaimed book, a specific, effective framework is unveiled to ensure each reader channels and utilizes their highest potential as they regain control and steer professional opportunities in their favor, gaining key information as to: Taking stock of their experiences to ensure strategic career moves Discovering how to cultivate and maintain fruitful relationships that support career growth Uncovering how to build a two-year career strategy to move you into future leadership positions Gaining a deeper look into personal and professional branding to ensure alignment with leadership capabilities and career goals Learning how to use their voice in the workplace to advocate for themselves

Communication in Organizational Environments - Functions, Determinants and Areas of Influence (Hardcover, 1st ed. 2016): Anna... Communication in Organizational Environments - Functions, Determinants and Areas of Influence (Hardcover, 1st ed. 2016)
Anna Rogala, Sylwester Bialowas
R3,936 Discovery Miles 39 360 Ships in 12 - 17 working days

This book showcases an interdisciplinary and comprehensive study of the issues related to communication in corporate environments. Including perspectives from psychology, sociology and management science, Communication in Organizational Environments analyzes original quantitative and qualitative research, and determines the functions, objectives and conditions of effective internal communication. In this book, the authors bridge the gap in the literature on the management of corporate internal communication, and provide a tool for measuring communication effectiveness. Useful as a guide for internal communication managers in various organizations, this book is also important reading for academics in corporate communication, public relations, corporate management and behaviour, and human resource management.

Winner Takes All - Seven-and-a-half principles for winning bids, tenders and proposals (Paperback, 2nd edition): Scott Keyser Winner Takes All - Seven-and-a-half principles for winning bids, tenders and proposals (Paperback, 2nd edition)
Scott Keyser 1
R383 R248 Discovery Miles 2 480 Save R135 (35%) Ships in 12 - 17 working days

These days, most companies find themselves having to tender or bid for new contracts and clients. It's now part of the business landscape - companies simply have to be good at tendering and pitching if they are going to have any chance of getting new business and clients. This book, written by one of the leading consultants and trainers in competitive business tendering, provides the key principles for winning bids, tenders, and proposals. Savvy and practical, the principles are based on the author's extensive consulting experience with large and small companies, helping them to win big-ticket, "must-win" contracts (with a success rate of 86%!). These essential principles apply to any company, in all sectors, which are seeking to improve their new-business win rate.

Exactly What To Say - The Magic Words for Influence and Impact (Paperback): Phil M Jones Exactly What To Say - The Magic Words for Influence and Impact (Paperback)
Phil M Jones
R294 R241 Discovery Miles 2 410 Save R53 (18%) Ships in 12 - 17 working days

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

When Cultures Collide - Leading Across Cultures - 4th edition (Paperback): Richard Lewis When Cultures Collide - Leading Across Cultures - 4th edition (Paperback)
Richard Lewis 1
R1,038 Discovery Miles 10 380 Ships in 12 - 17 working days

A major new edition of the classic work that revolutionised the way business is conducted across cultures and around the globe. It provides leaders and managers with practical strategies to embrace differences and successfully work across diverse business cultures. Capturing the rising influence and the seismic changes throughout many regions of the world, cross-cultural expert and international businessman Richard Lewis has significantly broadened the scope of his seminal work on global business and communication. Thoroughly updated to include the latest political events and cultural changes, as well as covering nine new countries to complete Europe, broadening the scope of the book. Building on his LMR model, Lewis gives leaders and managers practical strategies to embrace differences and work successfully across increasingly diverse business cultures.

Talk on Water - Attaining the Mindset for Powerhouse Presentations (Hardcover): Stephanie Scotti Talk on Water - Attaining the Mindset for Powerhouse Presentations (Hardcover)
Stephanie Scotti; Edited by Karin S Wiberg; Cover design or artwork by Patricia Saxton
R696 Discovery Miles 6 960 Ships in 12 - 17 working days
How To Write Non-Fiction - Turn Your Knowledge Into Words (Hardcover, Hardback ed.): Joanna Penn How To Write Non-Fiction - Turn Your Knowledge Into Words (Hardcover, Hardback ed.)
Joanna Penn
R573 Discovery Miles 5 730 Ships in 10 - 15 working days
Chasing Perfection-- - Shatter the Illusion; Minimize Self-Doubt & Maximize Success (Hardcover): Sue Hawkes, Alexandra... Chasing Perfection-- - Shatter the Illusion; Minimize Self-Doubt & Maximize Success (Hardcover)
Sue Hawkes, Alexandra Stieglbauer
R560 R475 Discovery Miles 4 750 Save R85 (15%) Ships in 10 - 15 working days
How to Prepare, Stage, and Deliver Winning Presentations (Paperback, 3rd Revised edition): Thomas Leech How to Prepare, Stage, and Deliver Winning Presentations (Paperback, 3rd Revised edition)
Thomas Leech
R683 R495 Discovery Miles 4 950 Save R188 (28%) Ships in 12 - 17 working days

"Business growth is becoming increasingly dependent on partnerships, joint ventures, and other strategic alliances. Consequently, the ability of professionals to articulate their ideas well to others has become increasingly essential. "How to Prepare, Stage, and Deliver Winning Presentations," now in a thoroughly updated edition, gives readers a proven and practical approach to increase their knowledge, capabilities, confidence, and success. The book provides proven, practical advice on communicating essential information when it matters most. Readers will learn how to:

* Make their case using persuasive supporting materials that illuminate and inspire

* Win over audiences with sound strategy, organization, and persuasive evidence

* Use visual aids using current technologies such as computer graphics, LCD projectors, and Web-interactive methods

* Create a positive impression through voice, language, and nonverbal impressions

This is an essential book for all professionals seeking to influence decision makers, win contracts, and enhance their careers."

Strategic Tendering for Professional Services - Win More, Lose Less (Hardcover, 2nd Revised edition): Matthew Fuller, Tim... Strategic Tendering for Professional Services - Win More, Lose Less (Hardcover, 2nd Revised edition)
Matthew Fuller, Tim Nightingale
R2,913 Discovery Miles 29 130 Ships in 10 - 15 working days

WINNER: Business Book Awards 2018 - 'Selling The Dream' category (1st edition) In an increasingly competitive professional services sector, it is vital that firms have an effective tendering strategy. The advantages gained from winning and retaining clients can be transformative, and the cost of losing key tenders can be catastrophic. Strategic Tendering for Professional Services provides end-to-end best practice guidance, from the crucial decision of which request-for-proposals to respond to, right through to the all important face-to-face presentation and post-pitch follow-up. Now in its second edition, this practical book captures insights from both sides of the market through interviews with both proposal professionals and decision makers from the client side. Focusing on key considerations, including the need for diversity and inclusion, providing evidence of global citizenship and how public sector pitching differs from the private sector, this book is packed with features and tools to help professionals turn guidance into practice. Strategic Tendering for Professional Services is the essential guide to improving your pitches, honing your tendering skills and boosting your win rate.

50 WAYS BRE PRESENTATION SKILLS IN ENGLISH SB (Paperback, Student edition): Bob Dignen 50 WAYS BRE PRESENTATION SKILLS IN ENGLISH SB (Paperback, Student edition)
Bob Dignen
R869 Discovery Miles 8 690 Ships in 10 - 15 working days

The 50 ways... series provides a range of instant ways to improve your communications skills in business. The 50 tips in these books will allow the learner to make noticeable improvement in their business English with minimum effort. This book of 50 practical tips and exercises, will allow students to build their confidence and make noticeable improvements when delivering professional presentations in English.

Putting Improv to Work - Spontaneous Performance for Professional and Personal Life (Paperback): Greg Hohn Putting Improv to Work - Spontaneous Performance for Professional and Personal Life (Paperback)
Greg Hohn
R454 Discovery Miles 4 540 Ships in 12 - 17 working days

Improv is an art form in which participants act and respond in the present, trusting that each thoughtful action will lead to a wonderful outcome-even if it isn't the intended result. In this book, the principles and practices of unscripted theater are applied to non-theatrical circumstances. This book is based on a highly successful business school course, and aids in the development of communication, teamwork, creativity, confidence, emotional intelligence and other abilities. Each chapter assesses a different component of improv--how it connects to stage success and how it can be used in professional, academic and social settings. This is the only text that lays out an entire course on applied improv, providing activities with detailed instructions and descriptions. With roots in higher education, the book is informal, entertaining, and designed to be beneficial for anybody. Behavioral science, philosophy, art and athletics are all used to inform this discussion of improv and its real-world applications.

Negotiation Preparation in a Global World - Symptoms of Success and Failure (Paperback): Jill E Rudd, D. Timothy Hughes Negotiation Preparation in a Global World - Symptoms of Success and Failure (Paperback)
Jill E Rudd, D. Timothy Hughes
R1,114 Discovery Miles 11 140 Ships in 12 - 17 working days

Negotiation Preparation in a Global World guides the reader through a series of issues to consider in building international and intercultural business negotiation skills. It takes the approach of examining failed business negotiations to analyze how improved communication might have led to successful outcomes. Each chapter presents theoretical background related to a communication failure and explores alternative strategies to the situation. This volume is ideal for undergraduate- and graduate-level students studying business, leadership, and organizational development, as well as those new to the global marketplace or interested in learning how to negotiate in the intercultural business arena.

Online Public Relations - A Handbook for Practitioners (Hardcover): James L. Horton Online Public Relations - A Handbook for Practitioners (Hardcover)
James L. Horton
R2,717 Discovery Miles 27 170 Ships in 10 - 15 working days

Carefully designed by an experienced PR professional, here is a reference-guide-handbook you can pick up and use immediately to serve your clients better, faster, and less expensively. Horton gives you short, easy-to-find, action-oriented explanations, dictionary-style, backed up by plenty of references to lead you to additional necessary information elsewhere. You'll also get an entire chapter devoted to hundreds of online sites ranked by their work value to you day-by-day--getting a fast take on exactly the information you need, when and how you need it. Each entry defines a topic; explains how it fits into public relations practice and why you should know it; discusses who uses it; suggests why it should be used to communicate more effectively and how to use it tactically. Horton's summaries of information from dozens of sources is clear and logical.

Throughout his book, Horton strives to use simple language and to avoid burying practitioners in geek speak. He makes you aware of the opportunities and dangers of online in a way that balances the practical aspects of using and not using online resources daily work. An experienced navigator himself of the online world and the creator and webmaster of a website used widely by other PR practitioners, Horton brings to the book an understanding of the needs of others who want to get started and become proficient in online PR right away, without having to climb a long, high learning curve. The way the book is organized, and the things Horton has selected and how he presents them, accomplishes just that. The result is an easily accessed, quickly usable reference to the dynamics of Internet and Web usages, experienced and inexperienced PR professionals alike, and for their colleagues teaching or learning the profession in colleges and universities worldwide.

The Role of Institutional Investors in Corporate Governance - An Empirical Study (Hardcover, New): P Nix, J. Chen The Role of Institutional Investors in Corporate Governance - An Empirical Study (Hardcover, New)
P Nix, J. Chen
R3,309 Discovery Miles 33 090 Ships in 12 - 17 working days

There is potential for institutional investors to improve their role in corporate governance. In order to increase their influence institutional investors need to be prepared to pursue an escalation strategy. However, such an approach also needs a strong long-term commitment and investment perspective as well as an attitude that considers the long-term interests of the company.
Institutional investors have a high level of expertise that can contribute to the widely discussed improvement of the competence and independence of boards. Important prerequisites of institutional investors who wish to play a role in corporate governance are no conflict of interest and sufficient sector expertise.
The managerial implications are that the investor relations function is well established. Communication is the most appropriate measure. However, other typical and presumably more powerful measures like use of voting rights, engagement in the AGM, regular contact with the members of the supervisory board, taking a seat on the supervisory board, owning a meaningful company stake and collaboration with other shareholders play a minor role.

Business Networks - Prospects for Regional Development (Hardcover, Reprint 2014): Udo H. Staber, Norbert V. Schaefer, Basu... Business Networks - Prospects for Regional Development (Hardcover, Reprint 2014)
Udo H. Staber, Norbert V. Schaefer, Basu Sharma
R3,298 Discovery Miles 32 980 Ships in 12 - 17 working days
Rule of 24 - The Future of B2B Client Engagement (Hardcover): Robert D Riefstahl, J Daniel Conway Rule of 24 - The Future of B2B Client Engagement (Hardcover)
Robert D Riefstahl, J Daniel Conway
R876 R731 Discovery Miles 7 310 Save R145 (17%) Ships in 10 - 15 working days
From So What? to So Funded! - How nonprofits use stories to create impact and change the world (Paperback): Lisa Gerber From So What? to So Funded! - How nonprofits use stories to create impact and change the world (Paperback)
Lisa Gerber
R435 R362 Discovery Miles 3 620 Save R73 (17%) Ships in 10 - 15 working days
Grace - A Leader's Guide to a Better Us (Hardcover): John Baldoni Grace - A Leader's Guide to a Better Us (Hardcover)
John Baldoni
R738 Discovery Miles 7 380 Ships in 12 - 17 working days
In the Moment - Build Your Confidence, Communication and Creativity at Work (Paperback): Neil Mullarkey In the Moment - Build Your Confidence, Communication and Creativity at Work (Paperback)
Neil Mullarkey
R310 Discovery Miles 3 100 Ships in 12 - 17 working days

There are moments throughout our lives when our confidence and creativity can make all the difference. Discover how to transform your career and grow your network by finding success In The Moment. Every meeting, presentation and conversation is an opportunity to embrace your confidence and show your creative flair. With insights on collaboration, risk-taking and organization, this book arms you with a complete repertoire of powerful communication tricks and strategies. As both a communication expert and a renowned comedian, Neil Mullarkey is uniquely qualified to demonstrate how you can develop your creativity, communication and confidence in your professional life. With incisive case studies and witty observations, In the Moment is an engaging and illuminating guide to success.

Business Networking - Innovation and Ideas in Theory and Practice (Hardcover): Catherine O'Sullivan, Terry O'Sullivan Business Networking - Innovation and Ideas in Theory and Practice (Hardcover)
Catherine O'Sullivan, Terry O'Sullivan
R3,877 Discovery Miles 38 770 Ships in 12 - 17 working days

Offers a more academic approach to the practice of business networking than the current 'how-to' offering; Pedagogical features in each chapter include an international case study to exemplify the theory, keywords, a reading list, and a chapter summary and test questions; The blend of theory and practice makes this book appropriate for a broad range of courses, from marketing and entrepreneurship modules, to personal and professional development and employability courses.

Business Networking - Innovation and Ideas in Theory and Practice (Paperback): Catherine O'Sullivan, Terry O'Sullivan Business Networking - Innovation and Ideas in Theory and Practice (Paperback)
Catherine O'Sullivan, Terry O'Sullivan
R1,147 Discovery Miles 11 470 Ships in 12 - 17 working days

Offers a more academic approach to the practice of business networking than the current 'how-to' offering; Pedagogical features in each chapter include an international case study to exemplify the theory, keywords, a reading list, and a chapter summary and test questions; The blend of theory and practice makes this book appropriate for a broad range of courses, from marketing and entrepreneurship modules, to personal and professional development and employability courses.

The Jelly Effect - How to Make Your Communication Stick (Paperback): Andy Bounds The Jelly Effect - How to Make Your Communication Stick (Paperback)
Andy Bounds 1
R331 R251 Discovery Miles 2 510 Save R80 (24%) Ships in 12 - 17 working days

Like throwing jelly at a wall, poor communication never sticks.

Too much information and not enough relevance is a problem that pervades almost all business communication. So what's the answer? More relevance and a lot less jelly.

"The Jelly Effect" teaches you simple, memorable and costless ways to win more attention and more business. Imagine how effective you'd be if you communicated only what was relevant 100 percent of the time. You would be better at talking to others, presenting, networking and selling. You would excel in interviews, meetings and pay-rise discussions. The benefits would be endless.

"The Jelly Effect" will show you how to get the best out of any situation, whether you're speaking to an individual or a group, formally or informally, inside or outside your organisation. By the time you close the final page of this book, you will be armed with practical, proven techniques that will help you be more effective in all your business dealings.

"Andy Bounds taught me more about effective presenting than a lady who'd previously taught two US presidents."
-Drayton Bird, chairman of Drayton Bird Partnership and world leading authority on direct marketing

The Speaker's Coach - 60 Secrets to make Your Talk, Speech or Presentation Amazing (Paperback): Graham Shaw The Speaker's Coach - 60 Secrets to make Your Talk, Speech or Presentation Amazing (Paperback)
Graham Shaw 1
R446 R343 Discovery Miles 3 430 Save R103 (23%) Ships in 12 - 17 working days

This business book is great for leaders, middle managers and entrepreneurs interested in the following categories:

- CONFIDENCE BUILDING

- LEADERSHIP AND MANAGEMENT

- COMMUNICATION & PRESENTATION

- PERSONAL DEVELOPMENT

- INFLUENCE & PERSUASION

"There is no single set formula to giving a great talk. However, in this book you will find compelling insights and practical guidance to help you discover the way that's right for you." Chris Anderson, Head of TED.

Does the idea of public speaking leave you in a cold sweat?

The Speaker's Coach is the answer to all your worries. Whether you’ve got a talk, speech or presentation to do, this book will give you the confidence to do it with style.

With 66 short sections learning how to communicate will be easy. You can read the night before, the morning of, or just before your talk to help you prepare, perform and speak confidently in no time.

Written by a leading presentation expert whose own TEDx talk has been viewed over 23 million times, Graham Shaw knows the answers to all the essential questions that you might have so you can:

- Overcome your nerves, rehearse and polish your performance

- Plan engaging talks that boost your personal presence and impact

- Talk with authority, confidence and impact

- Handle awkward questions calmly and finish on a high

- Learn from experience to make future talks even better

Make public speaking look effortless with the help of The Speaker’s Coach.

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