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Books > Business & Economics > Business & management > Business communication & presentation > General

You Are The Brand - The 8-Step Blueprint to Showcase Your Unique Expertise and Build a Highly Profitable, Personally Fulfilling... You Are The Brand - The 8-Step Blueprint to Showcase Your Unique Expertise and Build a Highly Profitable, Personally Fulfilling Business (Paperback)
Mike Kim; Foreword by Todd Herman
R385 Discovery Miles 3 850 Ships in 10 - 15 working days

Yes, It's Possible to Build a Business around Your Expertise, Ideas, Message, and Personality. But First You Need to Realize - YOU ARE THE BRAND.It's no secret that more people than ever before are building thriving businesses around their personal brands. But why do some create six- or even seven-figure businesses while so many others strive to make a consistent income? Much of the personal brand space plays out in two ways. The first group of people sells a false version of themselves, thinking that image or perception alone will get them the results they seek. These folks don't realize that attention isn't owed, it's earned. The flip side of presenting a false version of yourself is oversharing in the name of authenticity. They talk nonstop about their issues, sometimes revealing way more than what is even comfortable to read about. It's as if these people are trying to sell their struggles, and it doesn't work in the long run. Like a car wreck, these folks garner attention, but it's short-lived. Here's a simple question that can serve as a litmus test for you: "Can I build a campfire around what I'm sharing?" Is there warmth? Are you building something that is attractive and inviting to others? Can you build a community around it? Are you someone whom others want to invite onto their stages, in front of their employees, or into their lives? In You Are the Brand, Mike Kim shares his proven 8-step blueprint that has helped build the brands for some of today's most influential thought leaders - as well as his own personal brand. In this practical and inspiring book, you will learn: How to identify and showcase your unique expertise How to gain clarity on your message, market, and business model Why the most effective marketing strategy is to simply tell the truth How-To-Preneur vs. Ideapreneur - Which one are you? The three kinds of personal stories that ensure you stand out in your market The simple "9-Box Grid" that shows you how to price your products and services How to cultivate "rocket ship relationships" that skyrocket your revenue, and influence

The Power of Curiosity - How to Have Real Conversations that create Collaboration, Innovation and Understanding (Paperback):... The Power of Curiosity - How to Have Real Conversations that create Collaboration, Innovation and Understanding (Paperback)
Kathy Taberner, Kirsten Siggins
R373 Discovery Miles 3 730 Ships in 10 - 15 working days

As leaders or parents (or both), navigating difficult conversations is part of our job description. How do we keep calm and achieve a productive outcome, all while keeping our relationships intact? The secret is curiosity. It is the innovation-driving, emotion-calming skill that comes so naturally to us as kids, but gets buried so easily beneath our busy, multitasking lifestyles. The good news is that we just have to relearn what we already know! In "The Power of Curiosity", mother-daughter executive coaching team Kathy Taberner and Kirsten Taberner-Siggins introduce the Curiosity Skills and a full, step-by-step process to use anytime, even when potentially challenging conversations arise. In 'The Power of Curiosity' you'll learn: How to be fully present in every conversation, even when distractions abound The fie listening choices you always have available, whether at home, work, or school Specific calming strategies to access when negative emotions run high A step-by-step process to transform potential conflict into relationship-building opportunities."

Yes! (Paperback, Main): Noah Goldstein, Steve Martin, Robert B. Cialdini Yes! (Paperback, Main)
Noah Goldstein, Steve Martin, Robert B. Cialdini 1
R290 Discovery Miles 2 900 Ships in 10 - 15 working days

Since its publication in 2007, Yes! has shown how small changes can make a big difference to everyone's powers of persuasion - both at work and at home.

Every day, we face the challenge of persuading others to do what we want. But what makes people say 'yes' to our requests? Based on decades of research into the psychology of persuasion, this book reveals many remarkable insights that will help you be more persuasive both at work and at home.

Co-written by the world's most quoted expert on influence, Professor Robert Cialdini, Yes! contains dozens of tips that you wouldn't want to miss out on - all of them scientifically proven to boost your powers of persuasion.

This special tenth Anniversary edition features ten new chapters of updated research and fresh secrets of persuasion. You will find out how to stop your listeners getting bored, what you can do on your commute to increase your influence, and why being second place is worse than being third. Whether you want someone to promote you, take their medicine, reduce their carbon footprint or even give you their vote, Yes! shows how small changes in your approach can have a dramatic effect on your success.

Communication in the Design Process (Paperback): Stephen A. Brown Communication in the Design Process (Paperback)
Stephen A. Brown
R2,473 Discovery Miles 24 730 Ships in 10 - 15 working days


The Design and Construction industry is in a state of attempted change. Improvement is a key word for employer, consultant and contractor. Real steps forward are slow, and most damning is the continuous repetition of the same mistakes. Communication in the Design Process considers the gap that can exist between client expectation and realisation in building projects. It focuses on the communication interface between the employer and the consultant design team, and specifically on the areas of function, finance, timescale and aesthetics. This book includes an extensive review of current thinking and guidance on this and other related subjects. New data is obtained from a survey using questionnaires and personal semi-structured interviews. Data is presented graphically, analysed and compared with practice as defined in current literature.

eBook available with sample pages: 0203478916

Constructive Communication - Skills for the building industry (Paperback): Richard Ellis Constructive Communication - Skills for the building industry (Paperback)
Richard Ellis
R1,096 Discovery Miles 10 960 Ships in 10 - 15 working days

Richard Ellis is a consultant in communications and the successful author of 'Communication for Engineers'. In each chapter he highlights key points and situations, and provides exercises to consolidate what has already been learnt. The book ends with a 'toolbox' of useful information on subjects such as writing letters, spelling, punctuation, using abbreviations, studying for exams, using libraries and training. Written in clear, informative English, with the emphasis on the practical, this book is essential reading for both students and professionals in the construction industry.

Communication in the Design Process (Hardcover): Stephen A. Brown Communication in the Design Process (Hardcover)
Stephen A. Brown
R5,478 Discovery Miles 54 780 Ships in 10 - 15 working days

The Design and Construction industry is in a state of attempted change. Improvement is a key word for employer, consultant and contractor. Real steps forward are slow, and most damning is the continuous repetition of the same mistakes. Communication in the Design Process considers the gap that can exist between client expectation and realisation in building projects. It focuses on the communication interface between the employer and the consultant design team, and specifically on the areas of function, finance, timescale and aesthetics. This book includes an extensive review of current thinking and guidance on this and other related subjects. New data is obtained from a survey using questionnaires and personal semi-structured interviews. Data is presented graphically, analysed and compared with practice as defined in current literature.

Worlds Apart - Acting and Writing in Academic and Workplace Contexts (Paperback): Patrick Dias, Aviva Freedman, Peter Medway,... Worlds Apart - Acting and Writing in Academic and Workplace Contexts (Paperback)
Patrick Dias, Aviva Freedman, Peter Medway, Anthony Par
R1,694 Discovery Miles 16 940 Ships in 10 - 15 working days

"Worlds Apart: Acting and Writing in Academic and Workplace Contexts" offers a unique examination of writing as it is applied and used in academic and workplace settings. Based on a 7-year multi-site comparative study of writing in different university courses and matched workplaces, this volume presents new perspectives on how writing functions within the activities of various disciplines: law and public administration courses and government institutions; management courses and financial institutions; social-work courses and social-work agencies; and architecture courses and architecture practice. Using detailed ethnography, the authors make comparisons between the two types of settings through an understanding of how writing is operative within the particularities of these settings.
Although the research was initially established to further understanding of the relationships between writing in academic and workplace settings, it has evolved to examining writing as it is embedded in both types of settings--where social relationships, available tools, and historical, cultural, temporal, and physical location are all implicated in complex ways in the decisions people make as writers. Readers of this volume will discover that the uniqueness of each setting makes salient different aspects of writers and writing, resulting in complex, and potentially unsettling implications for writing theory and the teaching of writing.

Worlds Apart - Acting and Writing in Academic and Workplace Contexts (Hardcover): Patrick Dias, Aviva Freedman, Peter Medway,... Worlds Apart - Acting and Writing in Academic and Workplace Contexts (Hardcover)
Patrick Dias, Aviva Freedman, Peter Medway, Anthony Par
R4,502 Discovery Miles 45 020 Ships in 10 - 15 working days

"Worlds Apart: Acting and Writing in Academic and Workplace Contexts" offers a unique examination of writing as it is applied and used in academic and workplace settings. Based on a 7-year multi-site comparative study of writing in different university courses and matched workplaces, this volume presents new perspectives on how writing functions within the activities of various disciplines: law and public administration courses and government institutions; management courses and financial institutions; social-work courses and social-work agencies; and architecture courses and architecture practice. Using detailed ethnography, the authors make comparisons between the two types of settings through an understanding of how writing is operative within the particularities of these settings.
Although the research was initially established to further understanding of the relationships between writing in academic and workplace settings, it has evolved to examining writing as it is embedded in both types of settings--where social relationships, available tools, and historical, cultural, temporal, and physical location are all implicated in complex ways in the decisions people make as writers. Readers of this volume will discover that the uniqueness of each setting makes salient different aspects of writers and writing, resulting in complex, and potentially unsettling implications for writing theory and the teaching of writing.

Routledge Revivals: Committees (1963) - How They Work and How to Work Them (Paperback): Edgar Anstey Routledge Revivals: Committees (1963) - How They Work and How to Work Them (Paperback)
Edgar Anstey
R1,112 Discovery Miles 11 120 Ships in 10 - 15 working days

First published in 1963, Edgar Anstey's work gives a detailed account on the inner workings of the committee. Within a committee, different interests nearly always need to be represented when a decision must be taken, and contributions are required from people of different outlook or expert knowledge. A committee is often the only means of achieving a workable solution to a problem. This book attempts to analyse the functioning of different kinds of committee groups and to bring out the factors which make for efficiency and inefficiency. Types of committee and their purpose are discussed, as well as how to lead a discussion to bring out a genuine group view, the roles of chairman and secretary, how individuals influence committee decisions, good and bad tactics, and how to deal with difficult members.

Writing Business - Genres, Media and Discourses (Paperback): Francesca Bargiela-Chiappini, Catherine Nickerson Writing Business - Genres, Media and Discourses (Paperback)
Francesca Bargiela-Chiappini, Catherine Nickerson
R1,784 Discovery Miles 17 840 Ships in 10 - 15 working days

"Writing Business: Genres, Media and Discourses" offers an analysis of the genres and functions of written discourse in the business context, involving a variety of modes of communication. The evolution of new forms of writing is a key focus of this collection and is only partly attributable to the ever increasing application of technology at work. Alongside machine-mediated texts such as electronic mail and computer-generated correspondence, the contextualised analyses of both traditional genres such as facsimiles and direct mailing, and of lesser studied texts such as invitations for bids, contracts, business magazines and ceremonial speeches, reveal a rich complexity in the forms of communication evolved by organisations and the individuals who work within them, in response to the demands of the social, organisational and cultural contexts in which they operate. This rich textual variation is matched by a discussion of a range of methodological approaches to the development of business writing skills, including rhetorical analysis, organisational communication analysis, social constructionism, genre analysis and survey and experimental methods. Using authentic data and benefiting from a fresh, interdisciplinary approach, the volume will be of interest to students and researchers of business communication, Language for Specific Purposes (LSP), English for Specific Purposes (ESP), and sociolinguistics.

The Changing Boundaries of the Firm - Explaining Evolving Inter-firm Relations (Hardcover): Massimo G. Colombo The Changing Boundaries of the Firm - Explaining Evolving Inter-firm Relations (Hardcover)
Massimo G. Colombo
R4,646 Discovery Miles 46 460 Ships in 10 - 15 working days


Series Information:
Routledge Studies in Organizations and Networks

Hands-On Exhibitions - Managing Interactive Museums and Science Centres (Paperback): Tim Caulton Hands-On Exhibitions - Managing Interactive Museums and Science Centres (Paperback)
Tim Caulton
R1,599 Discovery Miles 15 990 Ships in 10 - 15 working days


The development of interactive displays has transformed the traditional museum world in the last decade. Visitors are no longer satisfied by simply gazing at worthy displays in glass cases - they expect to have hands-on experience of the objects and be actively involved with the exhibits, learning informally and being entertained simultaneously. Hands-on museums and science centres provide the most remarkable example of how museums are redefining their roles in society - improving access to real objects and real phenomena, so that they can be enjoyed by more people.
In recent years museums have been thrust into intense competition for the public's time and money with all branches of the leisure industry, from commercial theme parks to retail shopping and home entertainment. This has upset the traditional stability of the museum and their visitors. A hands-on approach encourages a broader visitor base, which in turn helps to bring in additional revenue at a time of declining public subsidy.
Tim Caulton investigates how to create and operate effective exhibitions which achieve their educational objectives through hands-on access. He concludes that the continuing success of hands-on museums and science centres hinges on attaining the very best practice in exhibition design and evaluation, and in all aspects of operations, including marketing and financial and human resource management. Hands-On Exhibitions provides a practical guide to best practice which will be indispensable to all museum professionals and students of museum studies.

Hands-On Exhibitions - Managing Interactive Museums and Science Centres (Hardcover, illustrated edition): Tim Caulton Hands-On Exhibitions - Managing Interactive Museums and Science Centres (Hardcover, illustrated edition)
Tim Caulton
R4,489 Discovery Miles 44 890 Ships in 10 - 15 working days


The development of interactive displays has transformed the traditional museum world in the last decade. Visitors are no longer satisfied by simply gazing at worthy displays in glass cases - they expect to have hands-on experience of the objects and be actively involved with the exhibits, learning informally and being entertained simultaneously. Hands-on museums and science centres provide the most remarkable example of how museums are redefining their roles in society - improving access to real objects and real phenomena, so that they can be enjoyed by more people.
In recent years museums have been thrust into intense competition for the public's time and money with all branches of the leisure industry, from commercial theme parks to retail shopping and home entertainment. This has upset the traditional stability of the museum and their visitors. A hands-on approach encourages a broader visitor base, which in turn helps to bring in additional revenue at a time of declining public subsidy.
Tim Caulton investigates how to create and operate effective exhibitions which achieve their educational objectives through hands-on access. He concludes that the continuing success of hands-on museums and science centres hinges on attaining the very best practice in exhibition design and evaluation, and in all aspects of operations, including marketing and financial and human resource management. Hands-On Exhibitions provides a practical guide to best practice which will be indispensable to all museum professionals and students of museum studies.

Managing and Communicating - Your Questions Answered (Paperback, 1 New Ed): Lyn Longridge Managing and Communicating - Your Questions Answered (Paperback, 1 New Ed)
Lyn Longridge
R1,186 Discovery Miles 11 860 Ships in 10 - 15 working days

Presents information and advice on the extended role of the practice manager for both those with experience and increasing responsibility, and for those new to the primary care team. The book: identifies the various members of the primary health-care team; describes their individual roles; explores the management skills needed to manage the team and the practice; provides examples of real problems experienced in general practice; and examines communication in all its forms.

Win Every Argument - The Art of Debating, Persuading, and Public Speaking (Hardcover): Mehdi Hasan Win Every Argument - The Art of Debating, Persuading, and Public Speaking (Hardcover)
Mehdi Hasan
R686 R615 Discovery Miles 6 150 Save R71 (10%) Ships in 18 - 22 working days
Bring Yourself - How to Negotiate Fearlessly (Paperback): Mori Taheripour Bring Yourself - How to Negotiate Fearlessly (Paperback)
Mori Taheripour
R425 R395 Discovery Miles 3 950 Save R30 (7%) Ships in 18 - 22 working days
Manual of Business French (Hardcover): Nathalie McAndrew Cazorla, Stuart Williams Manual of Business French (Hardcover)
Nathalie McAndrew Cazorla, Stuart Williams
R3,959 Discovery Miles 39 590 Ships in 10 - 15 working days

Manual of Business French is the most comprehensive, single-volume reference handbook for students and professionals using French.

Designed for all users, no matter what level of language skill, this manual comprises five parts:

* A 6000-word, two-way Glossary of the most useful business terms

* A 100-page Written Communications section giving models of 50 letters, faxes and documents

* An 80-page Spoken Situations section covering face-to-face and telephone situations

* A short reference Grammar outlining the major grammar features of French

* A short Business Facts section covering esential information of the country or countries where French is used

Written by an experienced native and non-native speaker team, this unique volume is an essential, one-stop reference for all students and professionals studying or working in business and management where French is used.

Manual of Business French (Paperback): Nathalie McAndrew Cazorla, Stuart Williams Manual of Business French (Paperback)
Nathalie McAndrew Cazorla, Stuart Williams
R1,849 Discovery Miles 18 490 Ships in 10 - 15 working days


Manual of Business French is the most comprehensive, single-volume reference handbook for students and professionals using French.
Designed for all users, no matter what level of language skill, this manual comprises five parts:
* A 6000-word, two-way Glossary of the most useful business terms
* A 100-page Written Communications section giving models of 50 letters, faxes and documents
* An 80-page Spoken Situations section covering face-to-face and telephone situations
* A short reference Grammar outlining the major grammar features of French
* A short Business Facts section covering esential information of the country or countries where French is used
Written by an experienced native and non-native speaker team, this unique volume is an essential, one-stop reference for all students and professionals studying or working in business and management where French is used.

Manual of Business German - A Comprehensive Language Guide (Hardcover): Paul Hartley, Gertrud Robins Manual of Business German - A Comprehensive Language Guide (Hardcover)
Paul Hartley, Gertrud Robins
R3,944 Discovery Miles 39 440 Ships in 10 - 15 working days

Manual of Business German is the most comprehensive, single-volume reference handbook for students and professionals using foreign languages.
Designed for all users, no matter what level of language skill, it comprises five parts:
* A 6000-word, two-way Glossary of the most useful business terms
* A 100-page Written Communications section giving models of 50 letters, faxes and documents
* An 80-page Spoken Situations section covering face-to-face and telephone situations
* A short Reference Grammar outlining the major grammar features of German
* A short Business Facts section covering essential information of the country or countries where German is used
Written by an experienced native and non-native speaker team, this unique volume is an essential, one-stop reference for all students and professionals studying or working in business and management where German is used.

Manual of Business German - A Comprehensive Language Guide (Paperback): Paul Hartley, Gertrud Robins Manual of Business German - A Comprehensive Language Guide (Paperback)
Paul Hartley, Gertrud Robins
R2,308 Discovery Miles 23 080 Ships in 10 - 15 working days


Manual of Business German is the most comprehensive, single-volume reference handbook for students and professionals using foreign languages.
Designed for all users, no matter what level of language skill, it comprises five parts:
* A 6000-word, two-way Glossary of the most useful business terms
* A 100-page Written Communications section giving models of 50 letters, faxes and documents
* An 80-page Spoken Situations section covering face-to-face and telephone situations
* A short Reference Grammar outlining the major grammar features of German
* A short Business Facts section covering essential information of the country or countries where German is used
Written by an experienced native and non-native speaker team, this unique volume is an essential, one-stop reference for all students and professionals studying or working in business and management where German is used.

French Business Situations - A Spoken Language Guide (Paperback): Stuart Williams, Nathalie McAndrew Cazorla French Business Situations - A Spoken Language Guide (Paperback)
Stuart Williams, Nathalie McAndrew Cazorla
R1,254 Discovery Miles 12 540 Ships in 10 - 15 working days


Series Information:
Languages for Business

German Business Situations - A spoken language guide (Paperback): Paul Hartley, Gertrud Robins German Business Situations - A spoken language guide (Paperback)
Paul Hartley, Gertrud Robins
R1,283 Discovery Miles 12 830 Ships in 10 - 15 working days

German Business Situations is a handy reference and learning text for all who use or need spoken German for business.
Over 40 situations are simply presented, including
* basic phone calls
* leaving messages
* making presentations
* comparing, enquiring, booking
selling techniques
With full English translations and usage note, German Business Situations will help you to communicate confidently and effectively in a broad range of everyday business situations

Italian Business Situations - A Spoken Language Guide (Paperback): Vincent Edwards, Gianfranca Gessa Shepheard Italian Business Situations - A Spoken Language Guide (Paperback)
Vincent Edwards, Gianfranca Gessa Shepheard
R1,254 Discovery Miles 12 540 Ships in 10 - 15 working days


Italian Business Situations is a handy reference and learning text for all who use or need spoken Italian for business.

Over 40 situations are simply presented, including

* basic phone calls

* leaving messages

* making presentations

* comparing, enquiring, booking

* selling techniques

With full English translations and usage note, Italian Business Situations will help you to communicate confidently and effectively in a broad range of everyday situations.

Manager's Guide to Excellence in Public Relations and Communication Management (Hardcover): David M. Dozier, Larissa A.... Manager's Guide to Excellence in Public Relations and Communication Management (Hardcover)
David M. Dozier, Larissa A. Grunig, James E. Grunig
R4,503 Discovery Miles 45 030 Ships in 10 - 15 working days

This book reports findings of a three-nation study of public relations and communication management sponsored by the International Association of Business Communicators (IABC) Research Foundation. The Excellence Study provides communication managers and public relations practitioners with information critical to their own professional growth, and supplies organizations with tools that help them communicate more effectively and build beneficial relations with key publics. Communication excellence is a powerful idea of sweeping scope that applies to all organizations -- large or small -- that need to communicate effectively with publics on whom the organization's survival and growth depend. The essential elements of excellent communication are the same for corporations, not-for-profit organizations, government agencies, and professional/trade associations. And they are applicable on a global basis.
The study identifies three spheres of communication excellence. These spheres consider the overall function and role of communication in organizations, and define the organization of this book. They are:
* the core or inner sphere of communication excellence -- the "knowledge base" of the communication department,
* the "shared expectations" of top communicators and senior managers about the function and role of communication, and
* the organization's culture -- the larger context that either nurtures or impedes communication excellence.
This text also examines communication excellence as demonstrated in specific programs developed for specific publics.

Manager's Guide To Excellence In Public Relations And Communication Management (Paperback): David M. Dozier, Larissa A.... Manager's Guide To Excellence In Public Relations And Communication Management (Paperback)
David M. Dozier, Larissa A. Grunig, James E. Grunig
R1,581 Discovery Miles 15 810 Ships in 10 - 15 working days

This book reports findings of a three-nation study of public relations and communication management sponsored by the International Association of Business Communicators (IABC) Research Foundation. The Excellence Study provides communication managers and public relations practitioners with information critical to their own professional growth, and supplies organizations with tools that help them communicate more effectively and build beneficial relations with key publics. Communication excellence is a powerful idea of sweeping scope that applies to all organizations -- large or small -- that need to communicate effectively with publics on whom the organization's survival and growth depend. The essential elements of excellent communication are the same for corporations, not-for-profit organizations, government agencies, and professional/trade associations. And they are applicable on a global basis.
The study identifies three spheres of communication excellence. These spheres consider the overall function and role of communication in organizations, and define the organization of this book. They are:
* the core or inner sphere of communication excellence -- the "knowledge base" of the communication department,
* the "shared expectations" of top communicators and senior managers about the function and role of communication, and
* the organization's culture -- the larger context that either nurtures or impedes communication excellence.
This text also examines communication excellence as demonstrated in specific programs developed for specific publics.

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