Protocols exist in the field of user experience, but in light of the challenges faced by globalization, you must now incorporate new methodologies and best practices to analyze, test, design, and evaluate products that take into account a multinational user base. Current UX books and resources don't focus on the unique challenges of creating usable, well-designed products and services in light of varying cultures, technology, and breadth of audience. Challengesyou may face on a daily levelinclude: Policies, practices and behavior in multinational organizations; Cross-cultural distributed team issues; Multi-national corporations working across national boundaries and across cultures (both national and corporate); Global standards and national regulations; Accessibility for a global audience, including disabilities; and much more.

With "Global UX, "industry leaders Whitney Quesenbery and Daniel Szucresolve this issueby offering real world examples of successful UX practice, organized by the authors around specific project objectives, as examples of different ways of working globally. Throughout the book, they provide best practices and lessons learned to help answer common questions and avoid common problems in a multitude of situations. The chapters introduce themes and frameworks of challenges, and then provide related case studies that present how experts solved that problem. This book provides a valuable resource for anyone looking to incorporate new globalized methodologies.

*Covers practical user experience best practices for the global environment

*Features numerous, global, real-world examples, based on interviews with over 60 UX managers and practitioners from around the world

*Contains case studies and vignettes from user research and design projects for multinational companies and small start-ups"

Although life continues to become increasingly embedded with interactive computing services that make our lives easier, human-computer interaction (HCI) has not been given the attention it deserves in the education of software developers at the undergraduate level. Most entry-level HCI textbooks are structured around high-level concepts and are not directly tied to the software development process. Filling this need, Human-Computer Interaction: Fundamentals and Practice supplies an accessible introduction to the entire cycle of HCI design and implementation-explaining the core HCI concepts behind each step. Designed around the overall development cycle for an interactive software product, it starts off by covering the fundamentals behind HCI. The text then quickly goes into the application of this knowledge. It covers the forming of HCI requirements, modeling the interaction process, designing the interface, implementing the resulting design, and evaluating the implemented product. Although this textbook is suitable for undergraduate students of computer science and information technology, it is accessible enough to be understood by those with minimal programming knowledge. Supplying readers with a firm foundation in the main HCI principles, the book provides a working knowledge of HCI-oriented software development. The core content of this book is based on the introductory HCI course (advanced junior or senior-level undergraduate) that the author has been teaching at Korea University for the past eight years. The book includes access to PowerPoint lecture slides as well as source code for the example applications used throughout the text.

The Book presents an overview of newly developed watermarking techniques in various independent and hybrid domains Covers the basics of digital watermarking, its types, domain in which it is implemented and the application of machine learning algorithms onto digital watermarking Reviews hardware implementation of watermarking Discusses optimization problems and solutions in watermarking with a special focus on bio-inspired algorithms Includes a case study along with its MATLAB code and simulation results

Written by experts from various fields, this edited collection explores a wide range of issues pertaining to how computers evoke human social expectations. The book illustrates how socially acceptable conventions can strongly impact the effectiveness of human-computer interactions and how to consider such norms in the design of human-computer interfaces. Providing a complete introduction to the design of social responses to computers, the text emphasizes the value of social norms in the development of usable and enjoyable technology. It also describes the role of socially correct behavior in technology adoption and how to design human-computer interfaces for a competitive global market.

No Code Required presents the various design, system architectures, research methodologies, and evaluation strategies that are used by end users programming on the Web. It also presents the tools that will allow users to participate in the creation of their own Web. Comprised of seven parts, the book provides basic information about the field of end-user programming. Part 1 points out that the Firefox browser is one of the differentiating factors considered for end-user programming on the Web. Part 2 discusses the automation and customization of the Web. Part 3 covers the different approaches to proposing a specialized platform for creating a new Web browser. Part 4 discusses three systems that focus on the customized tools that will be used by the end users in exploring large amounts of data on the Web. Part 5 explains the role of natural language in the end-user programming systems. Part 6 provides an overview of the assumptions on the accessibility of the Web site owners of the Web content. Lastly, Part 7 offers the idea of the Web-active end user, an individual who is seeking new technologies.

Why do enterprise systems have complicated search pages, when Google has a single search box that works better? Why struggle with an expense reimbursement system that is not as easy as home accounting software? Although this seems like comparing apples to oranges, as information and communication technologies increasingly reach into every industry the demand for easy-to-use work tools continues to grow. An exploration of cutting-edge approaches for evaluating the usability of complex user interaction, Usability of Complex Information Systems: Evaluation of User Interaction focuses on improving design and communicating content to the end user. The book continues the conversation about the evolution of usability, asking how we can design and evaluate these complex systems and the complex work they support. It describes and analyzes approaches to teaching, testing, analyzing, or managing usability studies-approaches that involve technical communicators making novel contributions to how we think about and evaluate increasingly complex systems. The book contains case studies on different types of complexity, including: A complex work environment, requiring collaboration among different people or a goal sustained over time, and often in the face of distractions, interruptions, and planned pauses A complex information context, one with no single answer, where the data changes dynamically or where the best answer may rely on other aspects of a fluid environment A complex technology, in which people use many different applications in their work and collaboration A complex topic, requiring advanced technical or domain knowledge Even systems that seem simple are, in fact, complex. The shopping interface for an e-commerce system may not be complex, but the databases, business processes, and logistics behind it certainly are. The examination of different aspects of designing and examining complexity presented in this book brings you a step further in developing a deeper understanding of what it takes to make complex systems work.

Growing more quickly than we can study or come to fully understand it, social computing is much more than the next thing. Whether it is due more to technology-driven convenience or to the basic human need to find kindred connection, online communication and communities are changing the way we live.
Social Computing and Virtual Communities compiles contributions from international experts to offer the sort of multidisciplinary study that is required in any investigation of communities. Delving fully into theories and methods, application areas, and types of online social environments, this book -

• Introduces several theories regarding online social interaction
• Provides a general overview of methodologies, qualitative and quantitative, for analyzing and evaluating virtual communities
• Makes an in-depth investigation into e-learning communities and the formation of social networks of learners
• Examines healthcare communities motivated by physical pain, illness, and burdensome symptoms
• Discusses intellectual property (IP) issues, including those involving user-generated content
• Delves into the topic of online trust
• Introduces virtual communities, in which users immerse themselves in a 3D virtual environment, including MMORPG (massively multiplayer online role playing games)
• Presents an unusual community of older people of Chinese culture who perceive virtual communities as a place where old beliefs and traditional norms can be preserved
• Explores the rapid rise of social networking sites (SNS)

Books of this kind are uncommon. This work not only provides case studies of different domains of virtual communities and different types of social technologies but also emphasizes theoretical and methodological aspects required to research and analyze such communities.

This book provides a broad introduction to search engines by integrating five different perspectives on Web search and search engines that are usually dealt with separately: the technical perspective, the user perspective, the internet-based research perspective, the economic perspective, and the societal perspective. After a general introduction to the topic, two foundational chapters present how search tools can cover the Web's content and how search engines achieve this by crawling and processing the found documents. The next chapter on user behavior covers how people phrase their search queries and interact with search engines. This knowledge builds the foundation for describing how results are ranked and presented. The following three chapters then deal with the economic side of search engines, i.e., Google and the search engine market, search engine optimization (SEO), and the intermingling of organic and sponsored search results. Next, the chapter on search skills presents techniques for improving searches through advanced search interfaces and commands. Following that, the Deep Web and how its content can be accessed is explained. The two subsequent chapters cover ways to improve the quality of search results, while the next chapter describes how to access the Deep Web. Last but not least, the following chapter deals with the societal role of search engines before the final chapter concludes the book with an outlook on the future of Web search. With this book, students and professionals in disciplines like computer science, online marketing, or library and information science will learn how search engines work, what their main shortcomings are at present, and what prospects there are for their further development. The different views presented will help them to understand not only the basic technologies but also the implications the current implementations have concerning economic exploitation and societal impact.

This book provides an insight into recent technological trends and innovations in mobility solutions and platforms to improve mobility of visually impaired people. The authors' goal is to help to contribute to the social and societal inclusion of the visually impaired. The book's topics include, but are not limited to, obstacle detection systems, indoor and outdoor navigation, transportation sustainability systems, and hardware/devices to aid visually impaired people. The book has a strong focus on practical applications, tested in a real environment. Applications include city halls, municipalities, and companies that can keep up to date with recent trends in platforms, methodologies and technologies to promote urban mobility. Also discussed are broader realms including education, health, electronics, tourism, and transportation. Contributors include a variety of researchers and practitioners around the world. Features practical, tested applications of technological mobility solutions for visual impaired people; Presents topics such as obstacle detection systems, urban mobility, smart home services, and ambient assisted living; Includes a number of application examples in education, health, electronics, tourism, and transportation.

For most of the history of scientific endeavour, science has been recorded on paper. In this digital era, however, there is increasing pressure to abandon paper in favour of digital tools. Despite the benefits, there are barriers to the adoption of such tools, not least their usability. As the relentless development of technology changes the way we work, we need to ensure that the design of technology not only overcomes these barriers, but facilitates us as scientists and supports better practice within science. This book examines the importance of record-keeping in science, current record-keeping practices, and the role of technology for enabling the effective capture, reuse, sharing, and preservation of scientific data. Covering the essential areas of electronic laboratory notebooks (ELNs) and digital tools for recording scientific data, including an overview of the current data management technology available and the benefits and pitfalls of using these technologies, this book is a useful tool for those interested in implementing digital data solutions within their research groups or departments. This book also provides insight into important factors to consider in the design of digital tools such as ELNs for those interested in producing their own tools. Finally, it looks at the role of current technology and then considers how that technology might develop in the future to better support scientists in their work, and in capturing and sharing the scientific record.

Driver Reactions to Automated Vehicles focuses on the design and evaluation of the handover to and from driver and the automobile. The authors present evidence from studies in driving simulators and on the open roads to show that handover times are much longer than anticipated by previous research. In the course of the studies, Eriksson and Stanton develop compelling evidence to support the use of driving simulators for the study of handovers. They also develop guidelines for the design of handover strategies and show how this improves driver takeover of vehicle control. Features Provides a history of automobile automation Offers a contemporary analysis of the state of automobile automation Includes novel approaches in examining driver-automation interaction Presents studies of automation in driving simulators Includes on-road studies of driver automation Covers guidelines for design of vehicle automation

Studies on integer optimization in emergency management have attracted engineers and scientists from various disciplines such as management, mathematics, computer science, and other fields. Although there are a large number of literature reports on integer planning and emergency events, few books systematically explain the combination of the two. Researchers need a clear and thorough presentation of the theory and application of integer programming methods for emergency management. Integer Optimization and its Computation in Emergency Management investigates the computation theory of integer optimization, developing integer programming methods for emergency management and explores related practical applications. Pursuing a holistic approach, this book establishes a fundamental framework for this topic, intended for graduate students who are interested in operations research and optimization, researchers investigating emergency management, and algorithm design engineers working on integer programming or other optimization applications.

Embodied conversational agents (ECA) and speech-based human-machine interfaces can together represent more advanced and more natural human-machine interaction. Fusion of both topics is a challenging agenda in research and production spheres. The important goal of human-machine interfaces is to provide content or functionality in the form of a dialog resembling face-to-face conversations. All natural interfaces strive to exploit and use different communication strategies that provide additional meaning to the content, whether they are human-machine interfaces for controlling an application or different ECA-based human-machine interfaces directly simulating face-to-face conversation. Coverbal Synchrony in Human-Machine Interaction presents state-of-the-art concepts of advanced environment-independent multimodal human-machine interfaces that can be used in different contexts, ranging from simple multimodal web-browsers (for example, multimodal content reader) to more complex multimodal human-machine interfaces for ambient intelligent environments (such as supportive environments for elderly and agent-guided household environments). They can also be used in different computing environments-from pervasive computing to desktop environments. Within these concepts, the contributors discuss several communication strategies, used to provide different aspects of human-machine interaction.

It's the little things that turn a good digital product into a great one. With this full color practical book, you'll learn how to design effective microinteractions: the small details that exist inside and around features. How can users change a setting? How do they turn on mute, or know they have a new email message? Through vivid, real-world examples from today's devices and applications, author Dan Saffer walks you through a microinteraction's essential parts, then shows you how to use them in a mobile app, a web widget, and an appliance. You'll quickly discover how microinteractions can change a product from one that's tolerated into one that's treasured. Explore a microinteraction's structure: triggers, rules, feedback, modes, and loops Learn the types of triggers that initiate a microinteraction Create simple rules that define how your microinteraction can be used Help users understand the rules with feedback, using graphics, sounds, and vibrations Use modes to let users set preferences or modify a microinteraction Extend a microinteraction's life with loops, such as "Get data every 30 seconds"

The barrage of data overload is threatening the ability of people to effectively operate in a wide range of systems including aircraft cockpits and ground control stations, military command and control centers, intelligence operations, emergency management, medical systems, air traffic control centers, automobiles, financial and business management systems, space exploration, and power and process control rooms. All of these systems need user interfaces that allow people to effectively manage the information available to gain a high level of understanding of what is currently happening and projections on what will happen next. They need systems designed to support situation awareness. Addressing the information gap between the plethora of disorganized, low-level data and what decision makers really need to know, Designing for Situation Awareness: An Approach to User-Centered Design, Second Edition provides a successful, systematic methodology and 50 design principles for engineers and designers seeking to improve the situation awareness of their systems' users based on leading research on a wide range of relevant issues. See what's new in the Second Edition: Significantly expanded and updated examples throughout to a wider range of domains New Chapters: Situation Awareness Oriented Training and Supporting SA in Unmanned and Remotely Operated Vehicles Updated research findings and expanded discussion of the SA design principles and guidelines to cover new areas of development Mica R. Endsley is a pioneer and world leader in the study and application of situation awareness in advanced systems. Debra G. Jones work is focused on designing large-scale and complex systems to support situation awareness and dynamic decision making. Completely revised and updated, liberally illustrated with actual design examples, this second edition demonstrates how people acquire and interpret information and examines the factors that undermine this process. Endsley and Jones distill their expertise and translate current research into usable, applicable methods and guidelines.

Welcome to the age of behavioral addiction—an age in which half of the American population is addicted to at least one behavior. We obsess over our emails, Instagram likes, and Facebook feeds; we binge on TV episodes and YouTube videos; we work longer hours each year; and we spend an average of three hours each day using our smartphones. Half of us would rather suffer a broken bone than a broken phone, and Millennial kids spend so much time in front of screens that they struggle to interact with real, live humans.

In this revolutionary book, Adam Alter, a professor of psychology and marketing at NYU, tracks the rise of behavioral addiction, and explains why so many of today's products are irresistible. Though these miraculous products melt the miles that separate people across the globe, their extraordinary and sometimes damaging magnetism is no accident. The companies that design these products tweak them over time until they become almost impossible to resist.

By reverse engineering behavioral addiction, Alter explains how we can harness addictive products for the good—to improve how we communicate with each other, spend and save our money, and set boundaries between work and play—and how we can mitigate their most damaging effects on our well-being, and the health and happiness of our children.

This book offers practical advice on managing enterprise modeling (EM) projects and facilitating participatory EM sessions. Modeling activities often involve groups of people, and models are created in a participatory way. Ensuring that this is done efficiently requires dedicated individuals who know how to organize modeling projects and sessions, how to manage discussions during these sessions, and what aspects influence the success and efficiency of modeling in practice. The book also includes a summary of the theoretical background to EM, although participatory modeling can also be used in conjunction with other methods that are not made for EM, such as those made for goal-oriented requirements engineering and information systems analysis. The first four chapters present an overview of enterprise modeling from various viewpoints (including methods, processes and organizational challenges), providing a background for those that need to refresh their basic knowledge. The next six chapters form the core of the book and detail the roles and competences needed in an EM project, typical stakeholder behaviors and how to handle them, tools and methods for managing participatory modeling and facilitation, and how to train modeling experts for these social aspects of modeling. Lastly, a concluding chapter presents a summary and an outlook on current research in participatory EM. This book is intended for anybody who wants to learn more about how to facilitate participatory modeling in practice and how to set up and carry out EM projects. It does not require any in-depth knowledge about specific EM methods and tools, and can be used by students and lecturers for courses on participatory modeling, and by practitioners wanting to extend their knowledge of social and organizational topics to become an experienced facilitator and EM project manager.

This book highlights the latest research in pen and touch, its current use in STEM classrooms, sketching and haptics technologies. Computer and educational scientists from academia and industry presented their research at the Conference on Pen and Touch Technology on Education (CPTTE) 2017 on the advancement of digital ink technology and its applications for college and K-12 classrooms. This book is the synthesis of the presented results and the ideas generated from conference discussions. This volume contains seven parts; exploring topics like sketching forensics, teaching STEM, sketch recognition applications, creating a learning environment with sketching, teaching to sketch, and haptics. The book focuses on intelligent systems using digital ink that enable pen and touch interaction that teach and inspire students. Inspiring Students through Digital Ink is a must-read for anyone wanting to improve today's student experiences and apply innovative approaches in the classroom. Also highlighted are current and future directions in pen and touch research.

The literary response to the dawning cult of wakefulness A turn-of-the-century influx of new technologies and the enormous impact of the electric light transformed not only individual sleeping habits but the ways American culture conceived and valued sleep. Hannah L. Huber analyzes the works of Henry James, Edith Wharton, Charles Chesnutt, and Charlotte Perkins Gilman to examine the literary response to the period’s obsession with wakefulness. As these writers blurred the separation of public and private space, their characters faced exhaustion in a modern world that permeated every moment of their lives with artificial light, traffic noise, and the social pressure to remain active at all hours. The implacable cultural clock and constant stress over physical limitations had an even greater impact on marginalized figures. Huber pays particular attention to how these writers rebutted Americans’ confidence in the body’s ability to conquer sleep with vivid portraits of the devastating consequences of sleep disruption and deprivation. The author also provides a website and text visualization tool that offers readers an interdisciplinary, deconstructed analysis of the book’s primary texts. The website can be found at: https://sleepfictions.org/sleep/scalar/index

This book is a collection of accepted papers that were presented at the International Conference on Communication and Computing Systems (ICCCS-2016), Dronacharya College of Engineering, Gurgaon, September 9-11, 2016. The purpose of the conference was to provide a platform for interaction between scientists from industry, academia and other areas of society to discuss the current advancements in the field of communication and computing systems. The papers submitted to the proceedings were peer-reviewed by 2-3 expert referees. This volume contains 5 main subject areas: 1. Signal and Image Processing, 2. Communication & Computer Networks, 3. Soft Computing, Intelligent System, Machine Vision and Artificial Neural Network, 4. VLSI & Embedded System, 5. Software Engineering and Emerging Technologies.

The growing dependence of working environments on complex technology has created many challenges and lead to a large number of accidents. Although the quality of organization and management within the work environment plays an important role in these accidents, the significance of individual human action (as a direct cause and as a mitigating factor) is undeniable. This has created a need for new, integrated approaches to accident analysis and risk assessment.

This book detailing the use of CREAM is, therefore, both timely and useful.
It presents an error taxonomy which integrates individual, technological and organizational factors based on cognitive engineering principles. In addition to the necessary theoretical foundation, it provides a step-by-step description of how the taxonomy can be applied to analyse as well as predict performance using a context-dependent cognitive model.

CREAM can be used as a second-generation human reliability analysis (HRA) approach in probabilistic safety assessment (PSA), as a stand-alone method for accident analysis and as part of a larger design method for interactive systems. In particular, the use of CREAM will enable system designers and risk analysts to:
identify tasks that require human cognition and therefore depend on cognitive reliability
determine the conditions where cognitive reliability and ensuing risk may be reduced
provide an appraisal of the consequences of human performance on system safety which can be used in PSA.

We make decisions every day. Yet we are sometimes perplexed by these decisions and the decisions of others. To complicate things further, we live in an age where there are more things to choose from than ever before the Internet is transforming our choices and making us more accountable for them: what we choose is recorded, modelled and used to predict our future behaviour. So are we in a position to make better choices today than we were a decade ago? Certainly there are some who believe so. Psychologists claim we are subject to hidden mental processes that lead us to one thing rather than another; economists offer predictions about what people will buy; and some philosophers claim that our choices echo our evolutionary past. Are these claims merited? Do they reflect the beginnings of a new science of choice? This book offers a critical overview of these and other claims, showing where they are justified and where they are exaggerated. It will be an essential reference for anyone interested in whether science can help us to understand both the ways people make choices in their everyday lives and how these may be changing.

Growing more quickly than we can study or come to fully understand it, social computing is much more than the next thing. Whether it is due more to technology-driven convenience or to the basic human need to find kindred connection, online communication and communities are changing the way we live. Social Computing and Virtual Communities compiles contributions from international experts to offer the sort of multidisciplinary study that is required in any investigation of communities. Delving fully into theories and methods, application areas, and types of online social environments, this book - Introduces several theories regarding online social interaction Provides a general overview of methodologies, qualitative and quantitative, for analyzing and evaluating virtual communities Makes an in-depth investigation into e-learning communities and the formation of social networks of learners Examines healthcare communities motivated by physical pain, illness, and burdensome symptoms Discusses intellectual property (IP) issues, including those involving user-generated content Delves into the topic of online trust Introduces virtual communities, in which users immerse themselves in a 3D virtual environment, including MMORPG (massively multiplayer online role playing games) Presents an unusual community of older people of Chinese culture who perceive virtual communities as a place where old beliefs and traditional norms can be preserved Explores the rapid rise of social networking sites (SNS) Books of this kind are uncommon. This work not only provides case studies of different domains of virtual communities and different types of social technologies but also emphasizes theoretical and methodological aspects required to research and analyze such communities.