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Books > Business & Economics > Industry & industrial studies > Media, information & communication industries > Information technology industries
From the visionary head of Google's innovative People Operations - a groundbreaking inquiry into the philosophy of work and a blueprint for attracting the most spectacular talent to your business and ensuring the best and brightest succeed.
"We spend more time working than doing anything else in life. It's not right that the experience of work should be so demotivating and dehumanizing." So says Laszlo Bock, head of People Operations at the company that transformed how the world interacts with knowledge. This insight is the heart of Work Rules!, a compelling and surprisingly playful manifesto with the potential to change how we work and live.
Drawing on the latest research in behavioral economics and with a profound grasp of human psychology, Bock also provides teaching examples from a range of industries - including companies that are household names but hideous places to work, and little-known companies that achieve spectacular results by valuing and listening to their employees. Bock takes us inside one of history's most explosively successful businesses to reveal why Google is consistently rated one of the best places to work in the world, distilling 15 years of intensive worker R&D into delightfully counterintuitive principles that are easy to put into action, whether you're a team of one or a team of thousands.
Cleaving the knot of conventional management, some lessons from WORK RULES! include:
Take away managers' power over employees
Learn from your best employees--and your worst
Only hire people who are smarter than you are, no matter how long it takes to find them
Pay unfairly (it's more fair!)
Don't trust your gut: use data to predict and shape the future
Default to open: be transparent, and welcome feedback
If you're comfortable with the amount of freedom you've given your employees, you haven't gone far enough
Work Rules! shows how to strike a balance between creativity and structure, leading to success you can measure in quality of life as well as market share. Read it to build a better company from within rather than from above; read it to reawaken your joy in what you do.
Researchers travel on paths of knowledge throughout life and the
outcomes of rigorous scientific investigation result in
contributions of new knowledge to the world. The Information
Systems (IS) discipline is particularly suited for contributing to
digital innovations and the corresponding knowledge growth. IS
research develops not only knowledge in the form of understanding
and designing digital technologies but also the implementation and
use of actual socio-technical systems. In this review, the authors
integrate the current thinking in the design science research (DSR)
literature around the conceptual and methodological foundations of
these high-level topics into a conceptual knowledge path framework.
The authors position DSR at the intersection of science and
technology where the interplay of descriptive and prescriptive
knowledge is most active. They delineate the various forms of
prescriptive design knowledge and examine the knowledge paths that
utilize and produce the varied forms of knowledge in a DSR project.
They define, analyze, and expand the ideas of knowledge gaps and
journeys and argue that more attention to design postulates in DSR
along the outlined knowledge paths can contribute to an increase in
actionable and sustainable digital innovations within the IS
discipline. By doing so, the authors aim to guide and inspire
design-oriented IS researchers to actively and deliberately
consider and incorporate a greater variety of existing knowledge
into their designs, reflect even more thoroughly and systematically
on their knowledge usage and contributions, and explicate and
document these reflections in their publications.
Computer self-efficacy (CSE) has captured the interest of
researchers from widely diverse knowledge domains for over four
decades. During that time, the realm of computer adoption and use
has evolved and flourished. Along with this evolution, our
understanding of CSE, its utility in behavior modeling and training
development, and its relationship to a diverse array of antecedents
and precedents has continued to evolve. This monograph provides a
comprehensive history of the CSE construct as it has been developed
and applied within the field of information systems (IS), and
within the broader academic communities that benefit from reference
to IS research contributions. The authors present the breadth and
depth of the CSE construct and offer a framework of extant
knowledge and implications for future research within this
knowledge domain. The principal contribution of this work is the
assemblage of the bulk of the authors' understanding and knowledge
regarding the CSE construct and its associated streams of research
into a single compendium. It is intended to facilitate future
researchers to access the current thinking regarding the CSE
construct and direct their efforts to the continued advancement of
our understanding of computer self-efficacy.
Information technology (IT) use has become essential to how
individuals interact with the world. From ordering meals to taking
classes or consulting a physician, so many aspects of daily life
are bound up with IT that effective participation in the world
demands IT use. The ubiquity of IT in work and personal lives has
created a shift from IT as a tool to IT as a basis of identity
formation and verification, making it fundamental to how we see
ourselves and act in the world. The essential role of IT use in all
aspects of daily life and social interactions has drawn information
systems (IS) researchers' focus to identity issues. In this stream,
IS scholars have examined IT implementation and usage as a
determinant of identity, a medium for communicating and protecting
identities, and how identities influence IT use. In recent years,
IT use as identity has garnered interest. The IS literature on
identity is rich and varied. There is substantial research interest
in understanding the complex and constantly changing relationship
between people and IT. To facilitate new theorizing, this monograph
provides a review of diverse perspectives on IT use and identity.
This work reviews 90 conceptual and empirical IS studies and
identifies major themes, examines their theoretical foundations,
and suggests an agenda for future research on IT use and identity.
Internet entrepreneur Andrew Keen was among the earliest to write
about the dangers that the Internet poses to our culture and
society. His 2007 book The Cult of the Amateur was critical in
helping advance the conversation around the Internet, which has now
morphed from a tool providing efficiencies and opportunities for
consumers and business to a force that is profoundly reshaping our
societies and our world. In his new book, How to Fix the Future,
Keen focuses on what we can do about this seemingly intractable
situation. Looking to the past to learn how we might change our
future, he describes how societies tamed the excesses of the
Industrial Revolution, which, like its digital counterpart,
demolished long-standing models of living, ruined harmonious
environments and altered the business world beyond recognition.
Travelling across the globe, from India to Estonia, Germany to
Singapore, he investigates the best (and worst) practices in five
key areas - regulation, innovation, social responsibility, consumer
choice and education - and concludes by examining whether we are
seeing the beginning of the end of the America-centric digital
world. Powerful, urgent and deeply engaging, How to Fix the Future
vividly depicts what we must do if we are to try to preserve human
values in an increasingly digital world and what steps we might
take as societies and individuals to make the future something we
can again look forward to.
A behind-the-scenes look at the struggles between visual
journalists and officials over what the public sees-and therefore
much of what the public knows-of the criminal justice system. In
the contexts of crime, social justice, and the law, nothing in
visual media is as it seems. In today's mediated social world,
visual communication has shifted to a democratic sphere that has
significantly changed the way we understand and use images as
evidence. In Seeing Justice, Mary Angela Bock examines the way
criminal justice in the US is presented in visual media by focusing
on the grounded practices of visual journalists in relationship
with law enforcement. Drawing upon extended interviews, participant
observation, contemporary court cases, and critical discourse
analysis, Bock provides a detailed examination of the way
digitization is altering the relationships between media,
consumers, and the criminal justice system. From tabloid coverage
of the last public hanging in the US to Karen-shaming videos, from
mug shots to perp walks, she focuses on the practical struggles
between journalists, police, and court officials to control the way
images influence their resulting narratives. Revealing the way
powerful interests shape what the public sees, Seeing Justice
offers a model for understanding how images are used in news
narrative.
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