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Books > Business & Economics > Industry & industrial studies > Media, information & communication industries > Information technology industries

The Age of Surveillance Capitalism - The Fight for a Human Future at the New Frontier of Power (Paperback): Shoshana Zuboff The Age of Surveillance Capitalism - The Fight for a Human Future at the New Frontier of Power (Paperback)
Shoshana Zuboff
R612 R526 Discovery Miles 5 260 Save R86 (14%) Ships in 10 - 15 working days

The challenges to humanity posed by the digital future, the first detailed examination of the unprecedented form of power called "surveillance capitalism," and the quest by powerful corporations to predict and control our behavior. In this masterwork of original thinking and research, Shoshana Zuboff provides startling insights into the phenomenon that she has named surveillance capitalism. The stakes could not be higher: a global architecture of behavior modification threatens human nature in the twenty-first century just as industrial capitalism disfigured the natural world in the twentieth. Zuboff vividly brings to life the consequences as surveillance capitalism advances from Silicon Valley into every economic sector. Vast wealth and power are accumulated in ominous new "behavioral futures markets," where predictions about our behavior are bought and sold, and the production of goods and services is subordinated to a new "means of behavioral modification." The threat has shifted from a totalitarian Big Brother state to a ubiquitous digital architecture: a "Big Other" operating in the interests of surveillance capital. Here is the crucible of an unprecedented form of power marked by extreme concentrations of knowledge and free from democratic oversight. Zuboff's comprehensive and moving analysis lays bare the threats to twenty-first century society: a controlled "hive" of total connection that seduces with promises of total certainty for maximum profit -- at the expense of democracy, freedom, and our human future. With little resistance from law or society, surveillance capitalism is on the verge of dominating the social order and shaping the digital future -- if we let it.

The Smartphone - Anatomy of an Industry (Paperback): Elizabeth Woyke The Smartphone - Anatomy of an Industry (Paperback)
Elizabeth Woyke
R485 R389 Discovery Miles 3 890 Save R96 (20%) Ships in 10 - 15 working days

We think we know everything about our smartphones. We use them constantly. We depend on them for every conceivable purpose. We are familiar with every inch of their compact frames. But there is more to the smartphone than meets the eye.
How have smartphones shaped the way we socialize and interact? Who tracks our actions, our preferences, our movements as recorded by our smartphones? These are just some of the questions that journalist Elizabeth Woyke answers in this muckraking expose of the $241 billion industry that produces more than 700 million devices each year.
In the tradition of "The Coffee Book," "The Sneaker Book," "Oil," and "Cigarettes," "The Smartphone" offers not only a step-by-step guide to how smartphones are designed and manufactured but also a bold exploration of the darker side of this massive industry, including the exploitation of labor, the disposal of electronic waste, and the underground networks that hack and smuggle smartphones.
Featuring interviews with key figures in the development of the smartphone and expert assessments of the industry's main players--Apple, Google, Microsoft, and Samsung--"The Smartphone" is the perfect introduction to this most personal of gadgets. Your smartphone will never look the same again.

Future Skills: The 20 Skills and Competencies Ever yone Needs to Succeed in a Digital World (Hardcover): B. Marr Future Skills: The 20 Skills and Competencies Ever yone Needs to Succeed in a Digital World (Hardcover)
B. Marr
R557 R505 Discovery Miles 5 050 Save R52 (9%) Ships in 9 - 17 working days

The Brand NEW Book from Bernard Marr, bestselling author behind Business Trends in Practice - Winner of Business Book of the Year 2022. Future-proof yourself and develop critical skills for the digital future The working world has changed dramatically in the last twenty years and it's going to continue to transform at an even faster pace. How can the average professional stay afloat in an ocean of constant change and technological revolution? In Future Skills: The 20 Skills and Competencies Everyone Needs to Succeed in a Digital World bestselling author and futurist Bernard Marr delivers an engaging and insightful discussion of how you can prepare yourself for the digital future of work. You'll learn which skills will be in the highest demand, why they'll command a premium price, and how to develop them. You'll also find: Strategies for improving human-centered skills, like teamwork and collaboration Straightforward explanations of digital skills, like data literacy and cyber-threat awareness Ways to make yourself an indispensable component of future firms, and practical tips for continuous improvement A can't-miss book for every working professional seeking not just to survive - but to thrive - in the coming years, Future Skills belongs in the libraries of company leaders, managers, human resources professionals, educators, and anyone else with an interest in the future of work and how humanity fits within it.

The Fourth Industrial Revolution - A Sociological Critique (Paperback): Trevor Ngwane, Malehoko Tshoaedi The Fourth Industrial Revolution - A Sociological Critique (Paperback)
Trevor Ngwane, Malehoko Tshoaedi
R280 R259 Discovery Miles 2 590 Save R21 (7%) Ships in 5 - 10 working days

One of the chief concerns regarding the Fourth Industrial Revolution (4IR) technologies is that they are owned and monopolised by advanced capitalist countries. Both between countries and within countries we find ‘the digital divide’. Most of humanity, having little or no access to widespread means of communication and access to information via the internet, will not benefit from the 4IR.

The promotion and adoption of these technologies without a plan to address this will lead to a more unequal world. The talk about people changing careers or learning new skills in the face of technologically driven job losses does not consider the differential skills and potentialities among people. Importantly, countries are told to do everything in their power not to be left behind by the 4IR. They are told that they must adopt these technologies come what may, without properly assessing country-specific and class-specific implications, threats and needs.

Is there any guarantee that agreeing to and adoption of the Fourth Industrial Revolution technologies by, say, African countries, will not have the same result – leaving them exploited and dominated by those who wield and own the new technologies?

Cyber Security Management - A Governance, Risk and Compliance Framework (Hardcover, New Ed): Peter Trim, Yang-Im Lee Cyber Security Management - A Governance, Risk and Compliance Framework (Hardcover, New Ed)
Peter Trim, Yang-Im Lee
R4,499 Discovery Miles 44 990 Ships in 10 - 15 working days

Cyber Security Management: A Governance, Risk and Compliance Framework by Peter Trim and Yang-Im Lee has been written for a wide audience. Derived from research, it places security management in a holistic context and outlines how the strategic marketing approach can be used to underpin cyber security in partnership arrangements. The book is unique because it integrates material that is of a highly specialized nature but which can be interpreted by those with a non-specialist background in the area. Indeed, those with a limited knowledge of cyber security will be able to develop a comprehensive understanding of the subject and will be guided into devising and implementing relevant policy, systems and procedures that make the organization better able to withstand the increasingly sophisticated forms of cyber attack. The book includes a sequence-of-events model; an organizational governance framework; a business continuity management planning framework; a multi-cultural communication model; a cyber security management model and strategic management framework; an integrated governance mechanism; an integrated resilience management model; an integrated management model and system; a communication risk management strategy; and recommendations for counteracting a range of cyber threats. Cyber Security Management: A Governance, Risk and Compliance Framework simplifies complex material and provides a multi-disciplinary perspective and an explanation and interpretation of how managers can manage cyber threats in a pro-active manner and work towards counteracting cyber threats both now and in the future.

Life 3.0 - Being Human in the Age of Artificial Intelligence (Paperback): Max Tegmark Life 3.0 - Being Human in the Age of Artificial Intelligence (Paperback)
Max Tegmark
R529 R499 Discovery Miles 4 990 Save R30 (6%) Ships in 18 - 22 working days
Psychosocial Dynamics of Cyber Security (Hardcover): Stephen J. Zaccaro, Reeshad S Dalal, Lois E. Tetrick, Julie A. Steinke Psychosocial Dynamics of Cyber Security (Hardcover)
Stephen J. Zaccaro, Reeshad S Dalal, Lois E. Tetrick, Julie A. Steinke
R5,909 Discovery Miles 59 090 Ships in 10 - 15 working days

This new volume, edited by industrial and organizational psychologists, will look at the important topic of cyber security work in the US and around the world. With contributions from experts in the fields of industrial and organizational psychology, human factors, computer science, economics, and applied anthropology, the book takes the position that employees in cyber security professions must maintain attention over long periods of time, must make decisions with imperfect information with the potential to exceed their cognitive capacity, may often need to contend with stress and fatigue, and must frequently interact with others in team settings and multiteam systems. Consequently, psychosocial dynamics become a critical driver of cyber security effectiveness. Chapters in the book reflect a multilevel perspective (individuals, teams, multiteam systems) and describe cognitive, affective and behavioral inputs, processes and outcomes that operate at each level. The book chapters also include contributions from both research scientists and cyber security policy-makers/professionals to promote a strong scientist-practitioner dynamic. The intent of the book editors is to inform both theory and practice regarding the psychosocial dynamics of cyber security work.

Handbuch Medienmanagement (German, Hardcover, 2006 ed.): Christian Scholz Handbuch Medienmanagement (German, Hardcover, 2006 ed.)
Christian Scholz
R3,748 Discovery Miles 37 480 Ships in 10 - 15 working days

Dieses Buch liefert einen Uberblick uber alle wichtigen Aspekte des Medienmanagements. Zusatzlich ermoglichen Grundlagenartikel zum Medienmanagement aus interdisziplinarer Perspektive ein umfassendes Verstandnis der Medienbranche, ihrer Wirkungen und Handlungsimplikationen. Fuhrende Vertreter aus dem Feld der Medien geben einen umfassenden Einblick in den State-of-the-Art des Gebiets. Durch die ebenfalls enthaltenen Perspektiven anderer, nicht betriebswirtschaftlicher Fachdisziplinen - die hier integrativ zusammenfugt werden - eignet sich das Handbuch auch als Literatur fur managementbezogene Fragestellungen aus den Disziplinen Medienrecht, Medienpsychologie, Medienokonomie und Kommunikationswissenschaft.

Business, Marketing, and Management Principles for IT and Engineering (Paperback): Dimitris N Chorafas Business, Marketing, and Management Principles for IT and Engineering (Paperback)
Dimitris N Chorafas
R1,890 Discovery Miles 18 900 Ships in 10 - 15 working days

In order to achieve long-term profitability and assure survival for their companies, managers must be informed, imaginative, and capable of adapting to shifting circumstances. Practical decisions rather than theories hold the upper ground. Business, Marketing, and Management Principles for IT and Engineering supplies the understanding required to effectively manage an organization in an increasingly competitive global market. Using case studies, the book illustrates the principles, policies, and management practices used by some of the most successful companies around the world. The real-world case studies supply valuable insight into the range of issues that confront decision makers in business. By explaining how to develop effective strategies and business plans, the text supplies both the concepts and the tools to stay on track with those plans. It also: Explains how to evaluate the pros and cons of your organizational policies and how to effect policies for maximum synergy Covers product development, sales, marketing, pricing, and financial analysis Illustrates the right and wrong ways to implement the principles discussed, with case studies of hi-tech companies such as Apple, Google, Cisco, IBM, Microsoft, Toyota, ITT, and Bloomberg Dimitris N. Chorafas provides valuable insight garnered over half a century of advising financial institutions and multinational industrial corporations. Dr. Chorafas explains how to develop competitive products and use pricing strategies to achieve an edge over your competition. He also includes case studies that examine the price wars in the computer industry. This book supplies a realistic look into the positive and negative aspects of various policies and whether or not current practices related to forecasting, planning, organizing, staffing, directing, and controlling have produced th

AutomationML - A Practical Guide (Paperback): Rainer Drath AutomationML - A Practical Guide (Paperback)
Rainer Drath
R1,216 R1,015 Discovery Miles 10 150 Save R201 (17%) Ships in 18 - 22 working days

This book is a beginner's guide to AutomationML Edition 2, written for students, engineers, lecturers, developers and those interested. In guides through the basics of AutomationML Edition 2, CAEX and the AutomationML Editor. AutomationML stands for digitisation of engineering data and engineering workflows. AutomationML achieves both human readability and machine-readability. It is a method for converting data into digital information, and it supports the special needs of iterative engineering data exchange. AutomationML is in the hot spot of the digitisation of automation engineering data. It enables the modelling and transport of engineering data in a vendor neutral and machine-readable models, a valuable source of digital innovation. Machine readable engineering data makes the data accessible and interpretable by software, enabling a plethora of opportunities. This book carefully introduces AutomationML, its goals, values and innovations. It teaches the architecture of AutomationML and explains the language elements with a multitude of examples and step-by-step instructions. Additional material to the book and more information about AutomationML on the website: https://www.automationml.org/about-automationml/publications/amlbook/

Digital Interactions in Developing Countries - An Economic Perspective (Paperback): Jeffrey James Digital Interactions in Developing Countries - An Economic Perspective (Paperback)
Jeffrey James
R1,812 Discovery Miles 18 120 Ships in 10 - 15 working days

Jeffrey James is one of the relatively few academics to have systematically taken on the topic of IT and development. In this timely book he undertakes a methodological critique of prominent topics in the debate. Challenging the existing literature by international and governmental institutions, the book looks not only at the digital divide but also at issues such as digital preparedness, leapfrogging and low-cost computers. James also raises important issues which have been largely neglected in the literature, such as the implications for poverty in developing countries and the macroeconomics of mobile phones. The book argues that benefits from IT are captured in a different form in developing as opposed to developed countries. In the latter, gains come from technology ownership and use, whereas in the former, benefits cannot be captured as much in this way because ownership is more limited. Interestingly, the author shows that developing countries have responded to this distinction with a series of local innovations which are often low-cost and pro-poor. This finding contradicts the widely held view that poor countries are unable to generate major innovations within their own borders. Accessible and clearly written, this book will be of great interest to scholars of development economics and development studies, and is relevant to both policy-makers and academics.

Media Ownership in Africa in the Digital Age - Challenges, Continuity and Change (Book): Winston Mano, Loubna El Mkaouar Media Ownership in Africa in the Digital Age - Challenges, Continuity and Change (Book)
Winston Mano, Loubna El Mkaouar
R1,301 Discovery Miles 13 010 Ships in 10 - 15 working days
Business, Marketing, and Management Principles for IT and Engineering (Hardcover): Dimitris N Chorafas Business, Marketing, and Management Principles for IT and Engineering (Hardcover)
Dimitris N Chorafas
R3,945 Discovery Miles 39 450 Ships in 10 - 15 working days

In order to achieve long-term profitability and assure survival for their companies, managers must be informed, imaginative, and capable of adapting to shifting circumstances. Practical decisions rather than theories hold the upper ground. Business, Marketing, and Management Principles for IT and Engineering supplies the understanding required to effectively manage an organization in an increasingly competitive global market. Using case studies, the book illustrates the principles, policies, and management practices used by some of the most successful companies around the world. The real-world case studies supply valuable insight into the range of issues that confront decision makers in business. By explaining how to develop effective strategies and business plans, the text supplies both the concepts and the tools to stay on track with those plans. It also: Explains how to evaluate the pros and cons of your organizational policies and how to effect policies for maximum synergy Covers product development, sales, marketing, pricing, and financial analysis Illustrates the right and wrong ways to implement the principles discussed, with case studies of hi-tech companies such as Apple, Google, Cisco, IBM, Microsoft, Toyota, ITT, and Bloomberg Dimitris N. Chorafas provides valuable insight garnered over half a century of advising financial institutions and multinational industrial corporations. Dr. Chorafas explains how to develop competitive products and use pricing strategies to achieve an edge over your competition. He also includes case studies that examine the price wars in the computer industry. This book supplies a realistic look into the positive and negative aspects of various policies and whether or not current practices related to forecasting, planning, organizing, staffing, directing, and controlling have produced th

The Politics of Technology in Africa - Communication, Development, and Nation-Building in Ethiopia (Hardcover): Iginio... The Politics of Technology in Africa - Communication, Development, and Nation-Building in Ethiopia (Hardcover)
Iginio Gagliardone
R1,545 R1,370 Discovery Miles 13 700 Save R175 (11%) Ships in 9 - 17 working days

As more Africans get online, information and communication technologies (ICTs) are increasingly hailed for their transformative potential. Yet, the fascination for the possibilities of promoting more inclusive forms of development in the information age have obfuscated the reality of the complex negotiations among political and economic actors who are seeking to use technology in their competition for power. Building on over ten years of research in Ethiopia, Iginio Gagliardone investigates the relationship between politics, development, and technological adoption in Africa's second most populous country and its largest recipient of development aid. The emphasis the book places on the 'technopolitics' of ICTs, and on their ability to embody and enact political goals, offers a strong and empirically grounded counter-argument to prevalent approaches to the study of technology and development that can be applied to other cases in Africa and beyond.

The Philadelphia Printing Industry - A Case Study (Hardcover): John W Seybold The Philadelphia Printing Industry - A Case Study (Hardcover)
John W Seybold
R2,173 Discovery Miles 21 730 Ships in 18 - 22 working days
Marketing IT Products and Services (Hardcover): Jessica Keyes Marketing IT Products and Services (Hardcover)
Jessica Keyes
R2,723 Discovery Miles 27 230 Ships in 10 - 15 working days

Characterized by lightning quick innovation, abrupt shifts in technology, and shorter lifecycles, the marketing of IT products and services presents a unique set of challenges and often requires IT managers and developers to get involved in the marketing process. Marketing IT Products and Services is written to help busy IT managers and marketing managers get up to speed quickly and easily on what's needed to develop effective marketing strategies and campaigns. Focusing on the unique issues involved, this one-stop resource provides everything needed to understand the roles, responsibilities, and management techniques essential for the development of successful strategies. It covers strategic market planning, targeting markets, researching markets, understanding the competition, integrating market and sales strategies, nuances of global markets, developing marketing budgets, pricing, and implementing marketing campaigns. A plethora of appendices included on the book's downloadable resources allow you to get up and running right away. Aside from a complete marketing glossary, two complete marketing plans-one for a hardware product; the other for a software product-enable you to bypass the "scut" work of developing a marketing plan so you can focus on the creative aspects of marketing. Because a marketing plan is closely aligned with an organization's business and strategic plans, this book provides you with templates for both of these, as well as a template for that all-important business plan executive summary. The downloadable resources also feature loads of fill-in templates including customer and competitor analysis surveys, sample press releases, letters of agreement, demographic and target market worksheets, and cost benefit forms. If you have a marketing need, this book has an effective template to meet that need.

Startup Myths and Models - What You Won't Learn in Business School (Hardcover): Rizwan Virk Startup Myths and Models - What You Won't Learn in Business School (Hardcover)
Rizwan Virk
R663 R603 Discovery Miles 6 030 Save R60 (9%) Ships in 18 - 22 working days

Budding entrepreneurs face a challenging road. The path is not made any easier by all the cliches they hear about how to make a startup succeed-from platitudes and conventional wisdom to downright contradictions. This witty and wise guide to the dilemmas of entrepreneurship debunks widespread misconceptions about how the world of startups works and offers hard-earned advice for every step of the journey. Instead of startup myths-legends spun from a fantasy version of Silicon Valley-Rizwan Virk provides startup models-frameworks that help make thoughtful decisions about starting, growing, managing, and selling a business. Rather than dispensing simplistic rules, he mentors readers in the development of a mental toolkit for approaching challenges based on how startup markets evolve in real life. In snappy prose with savvy pop-culture and real-world examples, Virk recasts entrepreneurship as a grand adventure. He points out the pitfalls that appear along the way and offers insights into how to avoid them, sharing the secrets of founding a startup, raising money, hiring and firing, when to enter a market and when to exit, and how to value a company. Virk combines lessons learned the hard way during his twenty-five years of founding, investing in, and advising startups with reflections from well-known venture capitalists and experts. His candid advice makes Startup Myths and Models an ideal guide for those readers just embarking on the startup life and those looking for their next adventure.

Automated Machine Learning for Business (Hardcover): Kai R. Larsen, Daniel S. Becker Automated Machine Learning for Business (Hardcover)
Kai R. Larsen, Daniel S. Becker
R2,905 Discovery Miles 29 050 Ships in 10 - 15 working days

Teaches the machine learning process for business students and professionals using automated machine learning, a new development in data science that requires only a few weeks to learn instead of years of training Though the concept of computers learning to solve a problem may still conjure thoughts of futuristic artificial intelligence, the reality is that machine learning algorithms now exist within most major software, including Websites and even word processors. These algorithms are transforming society in the most radical way since the Industrial Revolution, primarily through automating tasks such as deciding which users to advertise to, which machines are likely to break down, and which stock to buy and sell. While this work no longer always requires advanced technical expertise, it is crucial that practitioners and students alike understand the world of machine learning. In this book, Kai R. Larsen and Daniel S. Becker teach the machine learning process using a new development in data science: automated machine learning (AutoML). AutoML, when implemented properly, makes machine learning accessible by removing the need for years of experience in the most arcane aspects of data science, such as math, statistics, and computer science. Larsen and Becker demonstrate how anyone trained in the use of AutoML can use it to test their ideas and support the quality of those ideas during presentations to management and stakeholder groups. Because the requisite investment is a few weeks rather than a few years of training, these tools will likely become a core component of undergraduate and graduate programs alike. With first-hand examples from the industry-leading DataRobot platform, Automated Machine Learning for Business provides a clear overview of the process and engages with essential tools for the future of data science.

World It Project, The: Global Issues In Information Technology (Hardcover): Prashant Palvia, Jaideep Ghosh, Tim Jacks,... World It Project, The: Global Issues In Information Technology (Hardcover)
Prashant Palvia, Jaideep Ghosh, Tim Jacks, Alexander Serenko, Aykut Hamit Turan
R4,014 Discovery Miles 40 140 Ships in 18 - 22 working days

Understanding the key IT issues facing firms within their surrounding contexts is critical for the firm, government, and their international counterparts.In response to the dominant and pervasive bias in Information Systems (IS) research towards American and Western views, the World IT Project was launched and is the largest study of its kind in the field. This book captures the organizational, technological, and individual issues of IT employees across 37 countries.The book enables management and staff to formulate business and IT-related policies and strategies. Likewise, it allows policymakers, governments and vendors to address important issues at the national level as well as to respond to the needs of partners and stakeholders in other countries. It also offers current and future academic scholars a grounded understanding of the international IT environment and provides a sound foundation to launch many international IT studies.

The New Goliaths - How Corporations Use Software to Dominate Industries, Kill Innovation, and Undermine Regulation (Hardcover):... The New Goliaths - How Corporations Use Software to Dominate Industries, Kill Innovation, and Undermine Regulation (Hardcover)
James Bessen
R672 Discovery Miles 6 720 Ships in 9 - 17 working days

An approach to reinvigorating economic competition that doesn't break up corporate giants, but compels them to share their technology, data, and knowledge "Bessen is a master of unpacking the nuances of a complex array of interrelated trends to build a coherent story of how the promise of the democratized Internet ended up under the control of just a few. Read The New Goliaths to see how the forest came to have only room for a few tall trees with the rest of us in the undergrowth."-Joshua Gans, coauthor of Prediction Machines: The Simple Economics of Artificial Intelligence Historically, competition has powered progress under capitalism. Companies with productive new products rise to the top, but sooner or later, competitors come along with better innovations and disrupt the threat of monopoly. Dominant firms like Walmart, Amazon, and Google argue that this process of "creative destruction" prevents them from becoming too powerful or entrenched. But the threat of competition has sharply decreased over the past twenty years, and today's corporate giants have come to power by using proprietary information technologies to create a tilted playing field. This development has increased economic inequality and social division, slowed innovation, and allowed dominant firms to evade government regulation. In the face of increasing calls to break up the largest companies, James Bessen argues that a better way to restore competitive balance and dynamism is to encourage or compel these companies to share technology, data, and knowledge.

Who`s Bashing Whom? - Trade Conflict in High Technology Industries (Paperback): Laura D'Andrea Tyson Who`s Bashing Whom? - Trade Conflict in High Technology Industries (Paperback)
Laura D'Andrea Tyson
R798 Discovery Miles 7 980 Ships in 18 - 22 working days

This study seeks to resolve the "free trade vs. managed trade" debate. It provides innovative recommendations for US policy based on detailed and rigorous case studies of high-technology trade conflicts between the United States, Japan, and Europe in aircraft, telecommunications, electronics, and supercomputers.

The study addresses three key issues: What trade policy should the United States adopt to support its high-technology industries? What domestic policy initiatives are necessary to realize this goal? Are new international rules needed to reduce trade conflicts over high-technology industries? Tyson, formerly Chair of the Council of Economic Advisors and the former Director of the National Economic Council, develops a "cautious activist" policy agenda to promote US competitiveness in high-technology sectors and to strengthen international rules to encourage trade and reduce conflicts among nations.

Architecture and Patterns for IT Service Management, Resource Planning, and Governance - Making Shoes for the Cobbler's... Architecture and Patterns for IT Service Management, Resource Planning, and Governance - Making Shoes for the Cobbler's Children (Paperback, 2nd edition)
Charles T. Betz
R1,185 Discovery Miles 11 850 Ships in 10 - 15 working days

Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Planning and Governance retains the original (and still unique) approach: apply the discipline of enterprise architecture to the business of large scale IT management itself. Author Charles Betz applies his deep practitioner experience to a critical reading of ITIL 2011, COBIT version 4, the CMMI suite, the IT portfolio management literature, and the Agile/Lean IT convergence, and derives a value stream analysis, IT semantic model, and enabling systems architecture (covering current topics such as CMDB/CMS, Service Catalog, and IT Portfolio Management). Using the concept of design patterns, the book then presents dozens of visual models documenting challenging problems in integrating IT management, showing how process, data, and IT management systems must work together to enable IT and its business partners. The edition retains the fundamental discipline of traceable process, data, and system analysis that has made the first edition a favored desk reference for IT process analysts around the world. This best seller is a must read for anyone charged with enterprise architecture, IT planning, or IT governance and management.
Lean-oriented process analysis of IT management, carefully distinguished from an IT functional modelField-tested conceptual information model with definitions and usage scenarios, mapped to both the process and system architecturesIntegrated architecture for IT management systemsSynthesizes Enterprise Architecture, IT Service Management, and IT Portfolio Management in a practical way

Management and Information Technology after Digital Transformation (Hardcover): Peter Ekman, Peter Dahlin, Christina Keller Management and Information Technology after Digital Transformation (Hardcover)
Peter Ekman, Peter Dahlin, Christina Keller
R4,494 Discovery Miles 44 940 Ships in 10 - 15 working days

With the widespread transformation of information into digital form throughout society - firms and organisations are embracing this development to adopt multiple types of IT to increase internal efficiency and to achieve external visibility and effectiveness - we have now reached a position where there is data in abundance and the challenge is to manage and make use of it fully. This book addresses this new managerial situation, the post-digitalisation era, and offers novel perspectives on managing the digital landscape. The topics span how the post-digitalisation era has the potential to renew organisations, markets and society. The chapters of the book are structured in three topical sections but can also be read individually. The chapters are structured to offer insights into the developments that take place at the intersection of the management, information systems and computer science disciplines. It features more than 70 researchers and managers as collaborating authors in 23 thought-provoking chapters. Written for scholars, researchers, students and managers from the management, information systems and computer science disciplines, the book presents a comprehensive and thought-provoking contribution on the challenges of managing organisations and engaging in global markets when tools, systems and data are abundant.

Applying Theories for Information Systems Research (Hardcover): Tiko Iyamu Applying Theories for Information Systems Research (Hardcover)
Tiko Iyamu
R4,490 Discovery Miles 44 900 Ships in 10 - 15 working days

This book sets out to provide postgraduate researchers with guidance on selecting and applying sociotechnical theories to the study of information systems, including how they can be combined to complement each other. Until now it has been difficult to source advice on the application of these theories, and there has been no single book that combines multiple theories as this does. Examining the impacts of technological developments and seeking to understand how humans interact with computers and systems is a dynamic field but can often confuse researchers with the overwhelming number of social theories that are utilised to derive insights. Instead, the author in this book breaks down some of the most popular theories used to underpin information system research, such as activity theory (AT), actor-network theory (ANT), contingency theory (CT), diffusion of innovation (DOI) theory, structuration theory (ST), and the technology acceptance model (TAM). By doing so, this book serves to enable a simpler, faster selection of appropriate theories, and a more effective and productive application that leads to richer, more rigorous research outcomes. Written for postgraduates, researchers, and academics in the fields of information technology and information systems, this book provides a valuable resource of sociotechnical research methodologies that will enable and enhance future studies.

The Golden Age of Video Games - The Birth of a Multibillion Dollar Industry (Paperback): Roberto Dillon The Golden Age of Video Games - The Birth of a Multibillion Dollar Industry (Paperback)
Roberto Dillon
R1,463 Discovery Miles 14 630 Ships in 10 - 15 working days

"This book focuses on the history of video games, consoles, and home computers from the very beginning until the mid-nineties, which started a new era in digital entertainment. The text features the most innovative games and introduces the pioneers who developed them. It offers brief analyses of the most relevant games from each time period. An epilogue covers the events and systems that followed this golden age while the appendices include a history of handheld games and an overview of the retro-gaming scene"--Provided by publisher.

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