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Books > Business & Economics > Business & management > Sales & marketing > Market research

Geographical Perspectives on International Trade (Paperback, 1st ed. 2021): Purva Yadav Geographical Perspectives on International Trade (Paperback, 1st ed. 2021)
Purva Yadav
R2,137 Discovery Miles 21 370 Ships in 10 - 15 working days

This book analyzes spatial and temporal patterns of international trade from a geographical perspective. Trade is an important key to understanding the changing dynamics of economic spaces over time. However, studies by geographers are largely confined to case studies, whereas the spatial dimension is often missing from the approach of economists. This study highlights spatial patterns and commodity composition of global trade and the nature of relationship between trade and other economic attributes. A case study of the MERCOSUR trade block examines inter-regional and intra-regional trade flows. The book captures a comprehensive picture of the structure of international exchange by using ample maps and illustrations as supporting features. Many different methods are applied such as the location quotient to capture concentration and diversification of commodity composition, data reduction techniques such as factor analysis and regression models for relating the economic structures and trade patterns as well as residual mapping among others. This book is a significant contribution to geographical, economical and social sciences research and very useful to graduate and post-graduate students as well as scientists of all related areas who have interest in exploring the changing dynamics of the global economy via trade flows. It provides a road map to further explore different dimensions of international trade and its role in understanding the transforming global economy.

The Art and Science of Interpreting Market Research Evidence (Hardcover, New): D. V. L. Smith The Art and Science of Interpreting Market Research Evidence (Hardcover, New)
D. V. L. Smith
R1,309 R1,090 Discovery Miles 10 900 Save R219 (17%) Ships in 7 - 13 working days

This book will help business and commercial professionals, who are bombarded with information from which they must draw conclusions to make valid business judgements. Underpinned by research and methodology, but carefully and wittily written to avoid the subject falling into the trap of being dull, this book offers a very accessible way for business people to understand their current deciphering processes and to find new ways of interpreting information to make better judgements.

Hacking Growth - How Today's Fastest-Growing Companies Drive Breakout Success (Hardcover): Sean Ellis, Morgan Brown Hacking Growth - How Today's Fastest-Growing Companies Drive Breakout Success (Hardcover)
Sean Ellis, Morgan Brown
R812 R611 Discovery Miles 6 110 Save R201 (25%) Ships in 12 - 17 working days
Marketing Research That Won't Break the Bank - A Practical Guide to Getting the Information You Need (Paperback, 2nd... Marketing Research That Won't Break the Bank - A Practical Guide to Getting the Information You Need (Paperback, 2nd Edition)
Alan R. Andreasen
R786 R573 Discovery Miles 5 730 Save R213 (27%) Ships in 7 - 13 working days

Marketing research is vital to part of organizational effectiveness in today's highly competitive marketplace. But many managers in small businesses with limited budgets consider it out of reach. In Marketing Research That Won't Break the Bank, Alan Andreasen shows readers how to get the information they need to make smart, strategic decisions without spending a lot of money. The tools and techniques presented will help managers gain an in-depth understanding of their target market, competitors, and environment without stretching the organization's budget.

Just Ask a Woman - Cracking the Code of What Women Want and How They Buy (Hardcover): Mary Lou Quinlan Just Ask a Woman - Cracking the Code of What Women Want and How They Buy (Hardcover)
Mary Lou Quinlan
R911 R665 Discovery Miles 6 650 Save R246 (27%) Ships in 7 - 13 working days

Praise for JUST ASK A WOMAN

"Just when you think you know it all, Mary Lou Quinlan helps you with your thinking in a new and wonderful way. If you want to capture a larger piece of your market, read this book."
–Gordon Bethune, Chairman of the Board and Chief Executive Officer
Continental Airlines, Inc.

"Mary Lou’s fascinating book delving into the commonsense insights of women toward products both mundane and high tech is a watershed event. Mary Lou shows that women are both procedural and disciplined (many even use an ‘informal board of directors’ to confirm their own opinions), and marketers who don’t take them seriously do so at their own peril."
–Rance Crain, Editor-in-Chief, Advertising Age

"A deeply insightful and actionable articulation of how women live today, their deepest feelings and hopes and desires. There’s a depth of understanding here that clearly reveals the enormous experience that Quinlan has had in marketing and advertising."
–John Pepper, Chairman, Executive Committee of the Board
Procter & Gamble

"Think you know how to make women buy your product? Think again. Mary Lou Quinlan surprises and delights with insight into what it takes to sell almost anything to any woman."
–Melanie Wells, Senior Editor, Forbes

"Mary Lou Quinlan harnesses her decades of experience to provide powerful insights into how to not only ‘ask a woman’ but also to listen to her. Highly readable, this book speaks cogently to practicing and aspiring marketers about tapping into the minds and pocketbooks of women. Quinlan provides a guide to smarter and better marketing."
–Stephen A. Greyser, Professor of Marketing and Communications Emeritus
Harvard Business School

The Hacking of the American Mind - The Science Behind the Corporate Takeover of Our Bodies and Brains (Paperback): Robert H... The Hacking of the American Mind - The Science Behind the Corporate Takeover of Our Bodies and Brains (Paperback)
Robert H Lustig
R477 R437 Discovery Miles 4 370 Save R40 (8%) Ships in 12 - 17 working days

"Explores how industry has manipulated our most deep-seated survival instincts."-David Perlmutter, MD, Author, #1 New York Times bestseller, Grain Brain and Brain Maker The New York Times-bestselling author of Fat Chance reveals the corporate scheme to sell pleasure, driving the international epidemic of addiction, depression, and chronic disease. While researching the toxic and addictive properties of sugar for his New York Times bestseller Fat Chance, Robert Lustig made an alarming discovery-our pursuit of happiness is being subverted by a culture of addiction and depression from which we may never recover. Dopamine is the "reward" neurotransmitter that tells our brains we want more; yet every substance or behavior that releases dopamine in the extreme leads to addiction. Serotonin is the "contentment" neurotransmitter that tells our brains we don't need any more; yet its deficiency leads to depression. Ideally, both are in optimal supply. Yet dopamine evolved to overwhelm serotonin-because our ancestors were more likely to survive if they were constantly motivated-with the result that constant desire can chemically destroy our ability to feel happiness, while sending us down the slippery slope to addiction. In the last forty years, government legislation and subsidies have promoted ever-available temptation (sugar, drugs, social media, porn) combined with constant stress (work, home, money, Internet), with the end result of an unprecedented epidemic of addiction, anxiety, depression, and chronic disease. And with the advent of neuromarketing, corporate America has successfully imprisoned us in an endless loop of desire and consumption from which there is no obvious escape. With his customary wit and incisiveness, Lustig not only reveals the science that drives these states of mind, he points his finger directly at the corporations that helped create this mess, and the government actors who facilitated it, and he offers solutions we can all use in the pursuit of happiness, even in the face of overwhelming opposition. Always fearless and provocative, Lustig marshals a call to action, with seminal implications for our health, our well-being, and our culture.

Customer Intelligence - From Data to Dialogue (Hardcover): S Kelly Customer Intelligence - From Data to Dialogue (Hardcover)
S Kelly
R1,758 R1,438 Discovery Miles 14 380 Save R320 (18%) Ships in 7 - 13 working days

Customer Intelligence: From Data to Dialogue outlines clearly how and why ubiquitous information is going to change the world of marketing. It provides an eloquent and balanced perspective that is rooted in a deep understanding of how the marketing process actually works. It combines a thorough knowledge of how information is utilized to create customer profiles with a clear-sighted understanding of how these profiles may be employed in marketing campaigns. The reader is exposed to the vast potential of customer information as well as the reasons why many business leaders have failed to grasp this opportunity. In this landmark book the past is dissected and the future is proclaimed. It is essential reading.

"Never before in my lifetime as a so-called marketing "Guru" have I found the subject of information so compelling, urbane, relevant and exciting ... Kelly's style of writing is riveting; his insights are captivating. He is destined to be one of those authors who change the world."
--Professor Malcolm McDonald, Cranfield University School of Management

"A rare example of a business book that challenges the reader to engage in the debate about the future of marketing in the 21st century."
--Peter G. Wray, Chairman, 'loyalty matters' and CM4P

"Engagingly readable, provocative, and insightful."
--Dr Richard J. Varey, Professor of Marketing, The Waikato Management School, New Zealand

"A concise look at what really matters when a business is serious about driving business value from its most important asset - customer information."
--John McKean, author of "Information Masters" and "Customers are People," www.informationmasters.com

Brand Naming - The Complete Guide to Creating a Name for Your Company, Product, or Service (Hardcover): Rob Meyerson Brand Naming - The Complete Guide to Creating a Name for Your Company, Product, or Service (Hardcover)
Rob Meyerson
R825 R679 Discovery Miles 6 790 Save R146 (18%) Ships in 10 - 15 working days
Cases in Consumer Behaviour (Paperback): G. Antonides Cases in Consumer Behaviour (Paperback)
G. Antonides
R1,467 R1,302 Discovery Miles 13 020 Save R165 (11%) Ships in 7 - 13 working days

Cases in Consumer Behaviour Cases in Consumer Behaviour contains a selection of case studies which examine different aspects of the behaviour of European consumers. These case studies consider, amongst other issues, personal consumer decisions and interactive household decision making; cultural and social effects on consumer behaviour; new product development and diffusion in different countries; marketing communications; and consumer satisfaction and welfare. This casebook is closely related to, and is recommended for use with, Consumer Behaviour: A European Perspective by Gerrit Antonides and W. Fred van Raaij. Features of the casebook include:

  • The authors of these cases are drawn from nine different European countries: United Kingdom, Ireland, Sweden, Germany, Austria, The Netherlands, France, Greece and Hungary
  • The cases reflect the consumer perspective on marketing problems
  • Each case presents a practical problem in the consumer area and poses questions for the reader.
An Instructor’s Manual is available from the publisher for lecturers using the casebook.
Breaking Up America - Advertisers and the New Media World (Paperback, New edition): Joseph Turow Breaking Up America - Advertisers and the New Media World (Paperback, New edition)
Joseph Turow
R940 Discovery Miles 9 400 Ships in 12 - 17 working days

This book is about the way the advertising industry has been fragmenting America and what that may mean for the media and society. The advertiser's aim has been to package individuals, or groups of people, in ways that make them useful targets. But the ad industry's vision of America is one of a fractured population of self-indulgent, suspicious individuals who reach out only to people like themselves, and the ads it creates both reflect and promote this view. Combining shrewd analysis of contemporary practices with a historical perspective, Turow traces the momentous shift that began in the mid-1970s when advertisers rejected mass marketing in favor of ever more aggressive target marketing. It is a strategy that includes all marketing vehicles, from cable TV to catalogs, direct mail to radio, newspapers to supermarket promotions. Turow shows how advertisers exploit differences between consumers based on income, age, gender, race, marital status, ethnicity, and lifestyles. With increased technology, advertising can easily enter individuals' private spaces - their homes, cars, and offices - with news, entertainment, and commercial messages aimed specifically at them. As the major support system of American media, the ad industry has encouraged market segmentation and the creation of customized media. Ultimately, Turow predicts this trend will cause an erosion of tolerance and cooperation within U.S. society.

Consumer Psychology of Tourism, Hospitality and Leisure, Volume 1 (Hardcover): Arch Woodside, Geoffrey Crouch, Josef Mazanec,... Consumer Psychology of Tourism, Hospitality and Leisure, Volume 1 (Hardcover)
Arch Woodside, Geoffrey Crouch, Josef Mazanec, Martin Oppermann, Marcia Sakai
R3,994 Discovery Miles 39 940 Ships in 12 - 17 working days

Developed from a symposium held in Hawaii in August 1998, this book focuses on the diverse subject of consumer psychology as applied to the fields of tourism, hospitality and leisure. It provides a general review of current thinking and presents several new theories and methods of analysis. It consists of 20 chapters, divided into five parts, and is essential reading for researchers and practitioners dealing with consumers and their choices and perceptions. The examples included are international in nature and provide a well-balanced book. Authors contributing to the book are well-respected authorities from the UK, USA, Australia, New Zealand and continental Europe.

Brand Fusion - Purpose-driven brand strategy (Paperback): Terry Smith, Tom Williams Brand Fusion - Purpose-driven brand strategy (Paperback)
Terry Smith, Tom Williams
R1,434 R1,153 Discovery Miles 11 530 Save R281 (20%) Ships in 10 - 15 working days

Brand Fusion: Purpose-driven brand strategy presents a compelling case for what consumers, customers, employees, and wider society are now demanding from companies - the development of brands that deliver profit with purpose, are sustainable, and create mutually beneficial meaning. It fuses theory-practice-application to purpose-driven brand strategies in order to develop a unique approach that has comprehensive theoretical underpinning as well as practical and thought-provoking lessons from industry. Data-driven case studies from a broad range of brands and contexts show the application of this learning-from micro-brands to corporates; charities to technology companies; retirement villages to aspiring high-growth start-ups. Brand Fusion: Purpose-driven brand strategy is an in-depth analysis of the philosophy and practice behind creating a purposeful brand.

Travel Tourism and Hospitality Research - Handbook  for Managers and Researchers 2e (Paperback, 2nd ed): JRB Ritchie Travel Tourism and Hospitality Research - Handbook for Managers and Researchers 2e (Paperback, 2nd ed)
JRB Ritchie
R3,479 R591 Discovery Miles 5 910 Save R2,888 (83%) Ships in 7 - 13 working days

The editors have updated and revised this edition and added 12 new authors to their distinguished list of contributors from academia and industry. Contains the latest research methodologies, statistics and techniques relevant to tourism and hospitality. Includes additional material regarding the airline industry, supporting disciplines in the social sciences and environmental issues. Reflects the increasing emphasis on globalization focusing more extensively on the area of research which seeks to evaluate the effectiveness of tourism advertising.

The Practice of Market Research (Paperback, 4th edition): Yvonne McGivern The Practice of Market Research (Paperback, 4th edition)
Yvonne McGivern
R2,271 Discovery Miles 22 710 Ships in 9 - 15 working days

The Practice of Market Research offers a comprehensive and understandable account of the techniques and practical tasks involved in setting up and running marketing or social research projects. Linked to the professional body MRS (the Market Research Society) and with plenty of real-life examples from big-name companies such as McDonalds and Levis as well as governments and charities, the author's depth of insight and experience of the real world of market research is evident throughout this book. The book offers: A well-rounded overview of market research Strong coverage of both qualitative and quantitative aspects of market research, including research design, sampling, qualitative data analysis and research ethics Valuable insight into the day-to-day tasks of a researcher Guidance and examples on everything from writing a proposal and creating a project timetable to preparing a report and giving a presentation This book is an ideal companion to any student's market research course or research project and an indispensable guidebook with a long shelf-life for market research practitioners and people in the industry.

Dropshipping Business - Guide How To Build A Strong Stream Of Passive Income In Less Than 6 Months: Finding Suppliers... Dropshipping Business - Guide How To Build A Strong Stream Of Passive Income In Less Than 6 Months: Finding Suppliers (Paperback)
Chris Bardach
R225 Discovery Miles 2 250 Ships in 10 - 15 working days
Observing Acceleration - Uncovering the Effects of Accelerators on Impact-Oriented Entrepreneurs (Paperback, 1st ed. 2019):... Observing Acceleration - Uncovering the Effects of Accelerators on Impact-Oriented Entrepreneurs (Paperback, 1st ed. 2019)
Peter W Roberts, Saurabh A. Lall; Foreword by Randall Kempner
R738 R614 Discovery Miles 6 140 Save R124 (17%) Ships in 10 - 15 working days

This book summarizes five years of learning from data collected as part of the Global Accelerator Learning Initiative. The authors present data describing impact-oriented ventures and accelerators that operate in both high-income countries and in emerging markets. Blending survey data with insights from sector experts, their various analyses shed light on the basic structure of accelerators, showing where they are having their most promising results. Unlike previous studies, this book does not focus on a few high-profile accelerators (like TechStars and Y Combinator) and startups (like AirBnB and Uber). Instead, it compares a range of accelerator programs that target specific impact areas, challenging regions, and marginalized entrepreneurs. Therefore, it serves as a valuable tool for scholars, policymakers, and practitioners interested in the effectiveness of accelerator programs as tools that unleash the economic potential currently trapped in entrepreneurial dead spaces.

Consumer Behavior: Buying, Having, and Being, Global Edition (Paperback, 12th edition): Michael Solomon Consumer Behavior: Buying, Having, and Being, Global Edition (Paperback, 12th edition)
Michael Solomon
R958 R224 Discovery Miles 2 240 Save R734 (77%) Ships in 9 - 15 working days

For courses in Consumer Behavior. Beyond Consumer Behavior: How Buying Habits Shape Identity Solomon's Consumer Behavior: Buying, Having, and Being deepens the study of consumer behavior into an investigation of how having (or not having) certain products affects our lives. Solomon looks at how possessions influence how we feel about ourselves and each other, especially in the canon of social media and the digital age. In the Twelfth Edition, Solomon has revised and updated the content to reflect major marketing trends and changes that impact the study of consumer behavior. Since we are all consumers, many of the topics have both professional and personal relevance to students, making it easy to apply them outside of the classroom. The updated text is rich with up-to-the-minute discussions on a range of topics such as "Dadvertising," "Meerkating," and the "Digital Self" to maintain an edge in the fluid and evolving field of consumer behavior. MyMarketingLab(TM) not included. Students, if MyMarketingLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. MyMarketingLab should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information. MyMarketingLab is an online homework, tutorial, and assessment product designed to personalize learning and improve results. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts.

Market Research Methods in the Sports Industry (Hardcover): Neven Seric, Jasenko Ljubica Market Research Methods in the Sports Industry (Hardcover)
Neven Seric, Jasenko Ljubica
R2,509 Discovery Miles 25 090 Ships in 12 - 17 working days

Whether professional or amateur, sports businesses must develop their brand and image to meet the expectations of a diverse environment, consisting of fans, sponsors, and other stakeholders. The value and instruments of market research can provide the required resources for sports businesses to realize their plans. In Market Research in the Sports Industry, Jasenko Ljubica and Neven Seric provide a comprehensive elaboration of market research methods to be used by sports businesses. The book identifies and explains the most effective uses of market research, drawing upon real-life case studies. The application of the methods presented in this book, ranging from the simplest - monitoring the environment - to the most complex sampling methods, can significantly contribute to the development of sports businesses by increasing the number of members, sponsors, followers and fans. The book will be invaluable for researchers, educators and students of Sports Management and Marketing, and it will also prove useful to sporting professionals seeking to gain a competitive edge in the market.

Games and Gamification in Market Research - Increasing Consumer Engagement in Research for Business Success (Paperback): Betty... Games and Gamification in Market Research - Increasing Consumer Engagement in Research for Business Success (Paperback)
Betty Adamou
R1,054 Discovery Miles 10 540 Ships in 12 - 17 working days

Games are the most engaging medium of all time: they harness storytelling and heuristics, drive emotion and push the evolution of technology in a way that no other platform has or can. It's no surprise, then, that games and gamification are revolutionizing the market research industry, offering opportunities to reinvigorate the notoriously sluggish engagement levels seen in traditional surveying methods. This not only improves data quality, but offers untapped insights unattainable through traditional methods. Games and Gamification in Market Research shows readers how to design ResearchGames and Gamified Surveys that will intrinsically engage participants and how best to use these methodologies to become, and stay, commercially competitive. In a world where brands and organizations are increasingly interested in the feelings and contexts that drive consumer choices, Games and Gamification in Market Research gives readers the skills to use the components in games to encourage play and observe consumer behaviours via simulations for predictive modelling. Written by Betty Adamou, the UK's leading research game designer and named as one of seven women shaping the future of market research, it explains the ways in which these methodologies will evolve with technologies such as virtual reality and artificial intelligence, and how it will shape research careers. Alongside a companion website, this book provides a fully immersive and fascinating overview of game-based research.

Innovation and Strategy (Hardcover): Rajan Varadarajan, Satish Jayachandran, Naresh K. Malhotra Innovation and Strategy (Hardcover)
Rajan Varadarajan, Satish Jayachandran, Naresh K. Malhotra
R3,384 Discovery Miles 33 840 Ships in 12 - 17 working days

Innovation is the process of value creation through use of relevant knowledge, capabilities and resources for conversion of ideas into new products, processes and practices, and improvements in existing products, processes and practices. Innovations of various types and forms are crucial to achieving and sustaining a competitive advantage in the marketplace, the principal focus of competitive strategy.Product innovations play a central role in various strategic marketing contexts such as meeting consumers' needs and wants, responding to changes in consumers' preferences, shaping consumers' preferences, entering new markets, enhancing a firm's market position in presently served product-markets, differentiating the firm's product offerings from competitors' offerings, neutralizing the effects of competitors' actions, and preemption and deterrence of competitors. Against this backdrop, articles published in this volume focus on substantive issues in innovation, marketing strategy, and the nexus of innovation and marketing strategy. The substantive issues addressed in these articles include sources of innovation, customer involvement in innovation, innovations in a digital environment, innovations in an information rich environment, the role of market foresight and design orientation as organizational capabilities in new product development and new product performance, and the effects of market orientation, organizational culture, trust and commitment on business performance.

The World Customs Organization - Past, Present and Future (Hardcover, 1st ed. 2022): Hector Hugo Juarez Allende The World Customs Organization - Past, Present and Future (Hardcover, 1st ed. 2022)
Hector Hugo Juarez Allende; Translated by Andrea Maria Paz, Victoria Martinez Adalid; Foreword by Ricardo Trevino Chapa
R2,353 R1,780 Discovery Miles 17 800 Save R573 (24%) Ships in 9 - 15 working days

This book will take the reader through the past, the present, and into the future of the flagship institution of the international customs community: the World Customs Organization (WCO). The purpose is to present to the reader, in a comprehensive, orderly, and synthetic manner, the enormous contributions that this prestigious and recognized institution has been making to the secure growth of global international trade. In the development of the text, special consideration has been given to the relevant instruments in day-to-day customs work, which constitute the bases of the WCO (the Harmonized System Convention, the Revised Kyoto Convention, and the SAFE Framework of Standards, among many others), as well as those issues that are currently of specific interest to the global customs community (cross-border e-commerce, trade facilitation, and authorized economic operator, to mention but a few), trying to reconcile the various practical aspects of customs operations with their theoretical underpinnings. In the final part, the book turns to the future of customs, analyzing the most pressing challenges presented by technological advances, including the Internet of Things, artificial intelligence, 3D printing, and blockchain. In short, this book will be of great interest to all foreign trade operators, mainly to customs officials, customs brokers, carriers and international forwarding agents, managers of importing and exporting companies, as well as all those (professionals and students) who wish to deepen their knowledge of the exciting world of customs and international trade.

Strategic Advertising Mechanisms - From Copy Strategy to Iconic Brands (Paperback, New edition): Jorge David Fernandez Gomez Strategic Advertising Mechanisms - From Copy Strategy to Iconic Brands (Paperback, New edition)
Jorge David Fernandez Gomez
R761 Discovery Miles 7 610 Ships in 9 - 15 working days

It is the first time that the different strategic advertising mechanisms are explained in a single book. And this is also the first time that a book has brought together the most important and transcendent (for its applicability to the advertising market) strategic advertising mechanisms. The text explains from classic mechanisms such as Rosser Reeves's USP or Procter & Gamble's copy strategy to modern mechanisms such as Kevin Roberts's Lovemarks or Douglas Holt's iconic brands. It also considers European mechanisms such as Jacques Seguela's star strategy or Henri Joannis's psychological axis. The book has the most complete academic review. Strategic Advertising Mechanisms: From Copy Strategy to Iconic Brands, integrates the most important strategic advertising mechanisms developed throughout the time: USP, brand image, positioning, Lovemarks... This is the first and only book to date that compiles the most consolidated methods by advertisers or advertising agencies (P&G, Bates, Ogilvy or Euro) in the history of modern advertising. Primary readership will be among practitioners, researchers, scholars and students in a range of disciplines, including communication, advertising, business and economic, information and communication, sociology, psychology and humanities. There may also be appeal to the more general reader with an interest in how advertising strategic planning works.

How Cool Brands Stay Hot - Branding to Generations Y and Z (Paperback, 3rd Revised edition): Joeri Van Den Bergh, Mattias Behrer How Cool Brands Stay Hot - Branding to Generations Y and Z (Paperback, 3rd Revised edition)
Joeri Van Den Bergh, Mattias Behrer
R775 Discovery Miles 7 750 Ships in 12 - 17 working days

WINNER: Berry-AMA Book Award 2012 (1st edition) WINNER: Expert Marketing Magazine's Marketing Book of the Year Award 2011 (1st edition) How Cool Brands Stay Hot analyses Generations Y and Z, the most marketing savvy and advertising-critical generations yet. It reveals how millennials think, feel and behave, offering proven strategies to market to these groups more effectively and remain a relevant, appealing brand. Featuring interviews with global marketing executives of successful brands such as the BBC, Converse, Coca-Cola, eBay and MasterCard along with case studies from companies including H&M, MTV and Diesel, it guides readers in developing the right strategies to leave a lasting business impact. This fully revised 3rd edition of How Cool Brands Stay Hot goes beyond the discussion of Generation Y, expanding its reach with an entirely new chapter on Generation Z and a detailed analysis of the impact that issues such as recession, social media and mobile marketing have had on these consumers. Based on new figures, case studies and interviews, it provides a fresh take on what remain critical issues for anyone hoping to market to those who come after Generation X.

Qualitative Marketing Research - Understanding Consumer Behaviour (Paperback): Dominika Maison Qualitative Marketing Research - Understanding Consumer Behaviour (Paperback)
Dominika Maison
R1,152 Discovery Miles 11 520 Ships in 12 - 17 working days

This is a perfect guide to understanding the core principles of qualitative marketing research. It presents qualitative marketing research in the broader context of marketing and managerial decisions, consumer psychology and contemporary knowledge about unconscious and automatic processes. Different types of qualitative marketing research methods are examined, from the classic focus group interview (FGI) and individual in-depth interview (IDI), to more cutting-edge methods such as ethnography or bulletin boards, which enable marketing researchers to discover and understand real consumer motivations, needs, values, and attitudes. With numerous international case studies, including PepsiCo, Unilever, Danone, Nestle, Aviva and Citibank, the book is uniquely practical in its approach. It is vital reading for advanced undergraduate and postgraduate students of marketing research, consumer behaviour and consumer psychology.

Hearing the Voice of the Customer (Paperback): Bill Inmon Hearing the Voice of the Customer (Paperback)
Bill Inmon
R625 R511 Discovery Miles 5 110 Save R114 (18%) Ships in 10 - 15 working days
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