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Books > Business & Economics > Business & management > Sales & marketing > Public relations

Handbook of Public Relations (Paperback, 10th edition): C. Skinner, G. Mersham, R. Benecke Handbook of Public Relations (Paperback, 10th edition)
C. Skinner, G. Mersham, R. Benecke 1
R189 Discovery Miles 1 890 Ships in 4 - 6 working days

Do you know what is needed to compile a media release? How do public relations practioners create successful corporate social investment activities? How do you implement a new corporate identity programme? What do you need to plan PR events? Now in its tenth edition, Handbook of Public Relations remains a leading South African text that offers academic and practical perspectives on public relations in the business and management environment. The tenth edition provides current and relevant public relations developments by using case studies on issues such as social media and corporate branding from a uniquely local perspective. The text is written in accessible language that will assist students to grasp public relations terminology.FeaturesReflection features to help students evaluate the content covered in each chapterReview questions to help students with self-assessmentNew case studies on corporate governance and social marketing.

Schmingling - The Art of Being Well-Connected Through Blatant Self-Promotion (Paperback): Sharon Chinn Schmingling - The Art of Being Well-Connected Through Blatant Self-Promotion (Paperback)
Sharon Chinn; Faith McKinney
R483 Discovery Miles 4 830 Ships in 18 - 22 working days

In a crowded world you need to be seen Schmingling - The Art of Being Well-Connected Through Blatant Self-Promotion shows you how to be seen and perceived as a leader in your industry. This book is for you if you are an introvert, are new to your industry or want practical and actionable tips to stand out and be seen. Author, Faith McKinney, knows from experience how to be seen. Although she is an introvert, Faith has been quoted in The Wall Street Journal, many national blogs, and books. Faith is lead Ambassador of Successful Thinkers of Indianapolis. She is an on air personality for ICIndymag.com where she has interviewed everyone from newsman Dan Rather to musician Kirk Franklin. Through Schmingling, Faith has been elevated to celebrity status even though she works as a janitor. She is a sought after speaker and advisor for business and social advice even though she did not complete college. Schmingling - The Art of Being Well-Connected Through Blatant Self-Promotion will give you the confidence to create the expert and celebrity status you need to succeed in your business. "Faith McKinney has done it Schmingling - The Art of Being Well-Connected Through Blatant Self-Promotion, perfectly re-frames the concept of networking so that you can build meaningful, extraordinary, and very rich relationships in both your personal and professional lives. She is Indianapolis' best when it comes to networking. It is her passion. This book will help so many people who are looking to get to the next level. Schmingling - The Art of Being Well-Connected Through Blatant Self-Promotion, should be mandatory reading for anyone wanting to enhance their personal and professional relationships in a way that is mutually beneficial and personally rewarding. We all need to build and sustain meaningful relationships based on mutual give and take. Faith has the formula to show us how." Jesse Brown Dean, School of Business, Martin University, Indianapolis, IN Author of Investing in the Dream, and Pay Yourself First - The African American Guide to Wealth and Prosperity January 2013

This Is How You Pitch - How To Kick Ass In Your First Years of PR (Paperback): Warren Ellis This Is How You Pitch - How To Kick Ass In Your First Years of PR (Paperback)
Warren Ellis; Ed Zitron
R434 Discovery Miles 4 340 Ships in 18 - 22 working days
Are You In Inc - PR's Alter Ego (Paperback): Nicole Garner Are You In Inc - PR's Alter Ego (Paperback)
Nicole Garner
R467 Discovery Miles 4 670 Ships in 18 - 22 working days

Why Do You Need This Book: + Learn how to get in the ink of major magazines and blogs + 10 Secrets to help achieve millions in impressions and generate large scale publicity + Understand how to seamlessly merge technology into your PR strategy About the ebook: This ultimate guide specializes in niche PR / publicity disciplines of fashion, music, entertainment and film. A complete manual filled with everything you always wanted to know about the fabulous world of PR equipped with very sepcific tools of the trade. The book includes IN]terviews from: BET.com, Janelle Monae, Daily Candy, Sony Productions Unit Publicity, The Garner Circle PR, top bloggers & more. Coming soon - volume 2 (beauty sports non - profit PR) http: //www.areyouininc.com T/IG: @TheGarnerCircle facebook.com/thegarnercirclepr #AreYouInInc ]

Public Relations Practices (Paperback, 8th edition): Allen Center, Patrick Jackson, Stacey Smith, Frank Stansberry Public Relations Practices (Paperback, 8th edition)
Allen Center, Patrick Jackson, Stacey Smith, Frank Stansberry
R6,362 Discovery Miles 63 620 Ships in 18 - 22 working days

MARKET: Directed primarily toward undergraduate marketing college/university majors, this text also provides practical content to current and aspiring industry professionals. Written by two of the most respected individuals in the field, Public Relations Practices presents timeless case studies to help future practitioners develop agility in the principles and applications of effective two-way communications likely to confront them and their employer.

Problems in the Implementation of Chinese Human Rights Obligations (Paperback): Kumiko K. Julie Problems in the Implementation of Chinese Human Rights Obligations (Paperback)
Kumiko K. Julie
R446 Discovery Miles 4 460 Ships in 18 - 22 working days

The objective of the study is to analyze Chinese human rights issues in the implementation of obligations in the fields of Chinese national labor laws and the incorporation of international labor law standards in the domestic legal order. The study has undertaken the ways for China to be qualified minimum obligations of the international labor law standards. Later in the chapters, there will be definitions of applicable international conventions and comparisons to Chinese national legislation. Since China hosted the Beijing Olympics 2008, more doors have opened for China to undertake successful transformation of development strategy and political schema.I would like to clarify the main highlights of this research. The main questions that I will point out during the thesis will be the following: .How does China fit in the existing framework of guiding responsibility followed by international human rights standards?.How does the International Covenant of Economic, Social, and Cultural Rights obligate China to implement economic and social rights?.How does the ratification of ICCPR develop human rights under international human rights law?China has already made various levels of changes since 1970s, and my expectation for China will be that they will continuously and dramatically change in term of improvements within the next fifty years. Economic growth can be made within twenty-five years; however, political, legal, and social implementations may take at least a half century. For China, as one of the Asian nations, historical and cultural backgrounds always follow for most of domestic improvements and implementations.

Practical PR - How to Create Focused, Researched-Based Campaigns that Produce Measurable Results (Paperback): Lloyd Corder Ph.... Practical PR - How to Create Focused, Researched-Based Campaigns that Produce Measurable Results (Paperback)
Lloyd Corder Ph. D.
R499 Discovery Miles 4 990 Ships in 18 - 22 working days

Step-by-step guide for creating and implementing public relations programs, including conducting marketing research, setting objectives, developing a campaign and measuring results. Focused on pr basics.

Be the News - A Guide To Going Viral With Your Human Interest Story (Paperback): Lori Gertz Be the News - A Guide To Going Viral With Your Human Interest Story (Paperback)
Lori Gertz
R252 Discovery Miles 2 520 Ships in 18 - 22 working days

Have you ever dreamed of going viral? Not just on YouTube, but like wildfire across all media, including radio, television and the world's most important newspapers and magazines? This groundbreaking book offers a fresh approach to promoting your human interest story so it becomes a national discussion. Beyond standard public relations strategies, seasoned marketing veteran and CEO of Freakin' Genius Marketing, Lori Gertz, offers practical solutions and tactics to create a precedent-setting national debate in the media, including: Creating a mission for your messaging Pitching your story Developing and delivering viral sound bites Aligning with topics of interest that are already in the news Avoiding the pitfalls of tabloid journalism and more. New Resource section offers lengthy hands-on support to create powerful press releases, media lists, and more Experience your dream of becoming a viral story as a reality after reading Be the News.

19 Tips for Successful Public Relations - Insights on Media Relations and Reputation Management (Paperback): Brant Skogrand 19 Tips for Successful Public Relations - Insights on Media Relations and Reputation Management (Paperback)
Brant Skogrand
R473 Discovery Miles 4 730 Ships in 18 - 22 working days

According to the Public Relations Society of America, "Public relations is a strategic communication process that builds mutually beneficial relationships between organizations and their publics." Many organizations, however, struggle with how to successfully integrate public relations into their marketing mix. In 19 Tips for Successful Public Relations, Brant Skogrand, APR, MBC, provides tips, insights and reflections to help business owners realize the positive impact that public relations can have on achieving their business objectives. He covers topics such as: preparing for a newspaper or magazine interview, public relations plan elements, optimizing your online pressroom and more. Skogrand answers, "What is a press release?" and even provides a press release example and a media advisory example. Skogrand is the chief communications officer of Skogrand PR Solutions, LLC (www.skograndpr.com), a public relations, social media and search engine optimization firm. He is Accredited in Public Relations, a Certified Master of Social Media and is certified in search engine marketing. He has a bachelor's degree in journalism from the University of Minnesota and a master's degree in business communication from the University of St. Thomas. Skogrand has served as the chair of the Midwest district and as president of the Minnesota chapter of the Public Relations Society of America. He also is the author of the book "From Fringe Party to Serious Contender" and posts regularly to the Skogrand PR Solutions Blog (www.skograndpr.blogspot.com). Skogrand resides in Apple Valley, Minn., with his wife, son and calico cat.

Hacked about - How to Make Press Interviews and Presentations Productive for Business (Paperback): Guy Clapperton Hacked about - How to Make Press Interviews and Presentations Productive for Business (Paperback)
Guy Clapperton
R384 Discovery Miles 3 840 Ships in 18 - 22 working days

Do you find talking to the press stressful and unproductive? Are you aware that this should be free publicity for your business but you feel you're not making the most of it? This book is here to help you. Guy Clapperton has been helping clients with his media training course for over a decade, ranging from people in multinational IT companies to very small businesses indeed. A journalist for a quarter of a century, Guy has first hand knowledge of how interviews can go well or badly - and how people have made the most of publicity to get the results their business needs. In this book you will hear about: Setting realistic targets and objectives Guiding interviews into your target areas Communicating well with journalists Responding to harsh reviews Researching your audience when you want to bypass journalists And a great deal more. If you want to market and brand your company using the press as your medium, this is essential reading.

Atti (English, Italian, Paperback): Istituto D'Incoraggiamento Alle Scienze Atti (English, Italian, Paperback)
Istituto D'Incoraggiamento Alle Scienze
R776 R691 Discovery Miles 6 910 Save R85 (11%) Ships in 18 - 22 working days
PR Rock Star (Paperback): Cyndy Hoenig PR Rock Star (Paperback)
Cyndy Hoenig
R320 Discovery Miles 3 200 Ships in 18 - 22 working days

What makes a successful public relations program? Does my business really need it? Can I do it myself? Unless you are a hot celebrity, a top CEO, or just discovered the cure for the common cold, good PR just doesn't happen on its own. It takes a lot of skill, and consistent hard work over a period of time. It's part art, part science and when practiced correctly, the results are very rewarding. Former Hollywood publicist, Cyndy Hoenig, provides little brands with the tools to create a successful PR campaign to start getting your brand the recognition it deserves. "Cyndy's entertaining and very personal approach outlining a powerful blueprint to be effective in public relations is formidable. To think like a PR person helps anyone to better partner with their PR firm to maximize results. Easy to read and easy to follow - PR Rock Star deserves a standing ovation " -- Kathleen Francis, PR & Marketing Professional, Sedona, AZ "PR Rockstar is a concise and complete PR handbook. I recommend PR Rockstar as required reading for all entry through advanced marketing, advertising, public relations, management and executive personnel. Ms Hoenig's information will help keep your business on the positive track to success." Mary Flaim, Health Care Management, Ardmore, OK "PR Rockstar is simple but exacting layers of actions to take, resulting in an amazing business structure for success. I have businesses in jewelry, fashion, design and industrial, and the brilliant platform that Cyndy teaches works for all of them." - LynnD Aludra, Gypset Jewels, Los Angeles, CA.

Principles of Public Relations N5 (Paperback): Principles of Public Relations N5 (Paperback)
R436 Discovery Miles 4 360 Ships in 4 - 6 working days
PR Tools to Toot Your Own Horn - Strategies and Ideas for Low-Cost Small Business Public Relations (Paperback): Diane Seltzer PR Tools to Toot Your Own Horn - Strategies and Ideas for Low-Cost Small Business Public Relations (Paperback)
Diane Seltzer
R240 Discovery Miles 2 400 Ships in 18 - 22 working days

2013 Small Business Book Awards Winner in Marketing Category
Whether you are an entrepreneur, owner-operated small business or simply have limited staff and resources, you most likely need to create and manage your own public relations strategies and initiatives. If you don't toot your own horn, who will?
Written by a 20 year marketing veteran and founder of Small Business Marketing Tools (SBMarketingTools.com), this book arms you with the practical knowledge and solid advice you need to develop and manage PR for your growing small business. With a focus on low-cost yet impactful ideas, this book is full of straight-forward, easy-to-follow strategies that any small business can use on their own.
Highlights include: how to build a PR strategy, managing common PR agency tasks in-house, identifying news worthy of a press release (along with how to write and distribute them), building valuable relationships with key media contacts and journalists, using specific social media PR strategies, targeting strategies for local public relations, building a website press room, creating a PR pipeline and more
BONUS PR TOOLS: Book includes links to download free templates and guides - Press Release Checklist (for step-by-step creation, distribution and promotion planning), Press Release Template and Media Outreach Guide (to track and manage media outreach efforts).

The Media Training Bible - 101 Things You Absolutely, Positively Need To Know Before Your Next Interview (Paperback): Brad... The Media Training Bible - 101 Things You Absolutely, Positively Need To Know Before Your Next Interview (Paperback)
Brad Phillips
R603 Discovery Miles 6 030 Ships in 18 - 22 working days

Delivering an effective media interview today is more challenging than ever before. Today's media spokesperson must compete with shrinking audience attention spans, cope with social media overload, and confront sensationalized reporting. Given those challenges, how can you create positive messages that cut through the noise and motivate your audiences? How can you respond to difficult questions in a confident manner that increases your credibility? And how can you navigate your company through a media crisis so it becomes a mere blip instead of a reputation-destroying disaster? Brad Phillips, one of the world's top media trainers, will lead you through an engaging mix of 101 two-page lessons, three dozen real-life case studies, and several hands-on exercises. He will teach you how to become an effective media spokesperson, eliminate your fear, build your brand, and enhance your reputation. You will learn how to: Master the ground rules for working with reporters Create memorable media messages Support your message with media-friendly stories, statistics, and sound bites Deliver a winning interview Answer tough questions Adjust your approach for print, radio, television, and social media Use positive body language that reinforces your message Dress for television Prepare for and manage a media crisis One of the most comprehensive and well-organized books ever published on the topic, The Media Training Bible will prepare you for today's media culture, in which a tweet can become newsworthy and a news interview can become tweet-worthy.

Atti (Afrikaans, Paperback): Istituto D'Incoraggiamento Alle Scienze Atti (Afrikaans, Paperback)
Istituto D'Incoraggiamento Alle Scienze
R919 Discovery Miles 9 190 Ships in 18 - 22 working days
THINK Public Relations (Paperback, 2nd edition): Dennis Wilcox, Glen Cameron, Bryan Reber, Jae-Hwa Shin THINK Public Relations (Paperback, 2nd edition)
Dennis Wilcox, Glen Cameron, Bryan Reber, Jae-Hwa Shin
R4,080 Discovery Miles 40 800 Ships in 18 - 22 working days

THINK Currency. THINK Relevancy. THINK Public Relations. The engaging visual design of THINK Public Relations provides an introduction to the field of public relations that successfully blends theory and practice in an easy-to-read format. Students are introduced to exciting and innovative public relations campaign examples in the contract of relevant theory and core concepts that they will need to succeed in the world of public relations. The authors offer a practical approach to the study of public relations and emphasize competition and conflict management, while providing a concise, comprehensive overview of the profession. A better teaching and learning experience This program will provide a better teaching and learning experience-for you and your students. Here's how: *Personalize Learning-MySearchLab delivers proven results in helping students succeed, provides engaging experiences that personalize learning, and comes from a trusted partner with educational expertise and a deep commitment to helping students and instructors achieve their goals.*Improve Critical Thinking-Questions and cases throughout the text encourage students to think critically about public relations topics. *Engage Students-An appealing visual design and real-world applications engage students in the material. *Apply Ethics- Feature boxes introduce readers to the important ethical and legal issues facing public relations practitioners today. *Support Instructors-Activities and assessment in MySearchLab offer instructors supplemental materials to help their students succeed. Note: MyMySearchLab with eText does not come automatically packaged with this text. To purchase MySearchLab, please visit: www.mysearchlab.com or you can purchase a valuepack of the text + MySearchLab (at no additional cost): ValuePack ISBN-10: 0205916783 / ValuePack ISBN-13: 9780205916788

Media Relations Handbook for Government, Associations, Nonprofits, and Elected Officials, 2e (Paperback): Bradford Fitch Media Relations Handbook for Government, Associations, Nonprofits, and Elected Officials, 2e (Paperback)
Bradford Fitch; Edited by Jack Holt
R941 Discovery Miles 9 410 Ships in 18 - 22 working days

Media Relations Handbook for Government, Associations, Nonprofits, and Elected Officials, 2e, by Bradford Fitch, Editor: Jack Holt. The Media Relations Handbook is called "the big blue book" on Capitol Hill.

Human communication is a constant, continuous, and dynamic phenomenon. You cannot not-communicate nor can you un-communicate. For an individual entity, there is only ONE communication. Not multiple, not varieties, only one. That one communication is the culmination of all that has been communicated by the entity until the "now" in time. You cannot go back and un-communicate something. You can only begin from the "now" to create the intended outcome. That outcome is always a negotiation with the receiver/audience/community to cultivate an agreed understanding.

For a communication professional, understanding this fact is essential. No matter where you work, someone has been communicating something before you began. You cannot un-communicate it. You cannot create a new beginning; but you can begin now to create a new outcome. Research continues into the changes in communication wrought by the Internet and public expectations that are experiencing mercurial change.

As best practices are now being developed, the Media Relations Handbook 2e can give you guidance and ideas that will spark your innovation.

Table of Contents

Introduction
Foreword
Ch. 1 First Steps
Ch. 2 Tools of the Craft
Ch. 3 Developing a Message and Communication Plan
Ch. 4 Interacting with Reporters
Ch. 5 Overview of the Media: Print, Radio, TV, and the Internet
Ch. 6 Online Communication
Ch. 7 Dealing With the Principal
Ch. 8 Interview Preparation
Ch. 9 Internal Issues: Experts, Policy, Numbers, Leaks, Lawyers, and Language
Ch. 10 How to Interact with Congressional Campaign Operations
Ch. 11 Communication in a Federal Agency
Ch. 12 Crisis Communication in Public Affairs
Ch. 13 Honest Spin: Ethics in Public Affairs
Appendices
Glossary
Epilogue
Index

For Complete Table of Contents, see MediaRelationsHandbook.com

Public Relations in Unternehmen - Ein Praxis Leitfaden fur die OEffentlichkeitsarbeit (German, Paperback, Softcover reprint of... Public Relations in Unternehmen - Ein Praxis Leitfaden fur die OEffentlichkeitsarbeit (German, Paperback, Softcover reprint of the original 1st ed. 2003)
Dietrich Szameitat
R1,084 Discovery Miles 10 840 Ships in 10 - 15 working days

Mitarbeiter/innen einer PR-Abteilung, aber auch Einsteiger, Studierende, Teilnehmer von Weiterbildungsmassnahmen und interessierte Manager erhalten in diesem Buch einen Uberblick uber die Tatigkeit einer PR-Abteilung. Sie lernen, die Funktionsweise und das gesamte Instrumentarium zu beherrschen sowie die Stellung der Offentlichkeitsarbeit als Mittler zwischen Unternehmen und Aussenwelt zu verstehen.
Die Bedeutung von Image und strategischer PR werden aufgezeigt, die Funktionsweise von Kommunikation erklart und die Arbeitsbedingungen definiert. Das Instrumentarium wird anhand von vielen praktischen Beispielen und Tipps erlautert: Mitarbeiterinformation, Pressearbeit, Corporate-PR, PR zur Vertriebsunterstutzung, PR im Internet. Auch notwendige Nacharbeit, Evaluation und ethische Fragen werden behandelt."

One Page Crisis Communication Playbook (Paperback): Gerald Baron One Page Crisis Communication Playbook (Paperback)
Gerald Baron
R1,066 Discovery Miles 10 660 Ships in 18 - 22 working days

The simple, complete and scalable guide to crisis and emergency communication in the hyper-networked world.

Red Fire Branding - Creating a Hot Personal Brand So That Customers Choose You! (Paperback): Liz Goodgold Red Fire Branding - Creating a Hot Personal Brand So That Customers Choose You! (Paperback)
Liz Goodgold
R536 Discovery Miles 5 360 Ships in 18 - 22 working days

Goodgold directs her work towards the business-to-business market to help small business owners, entrepreneurs, sales professionals, or anyone who is looking to create an indelible image. She offers quick and easy techniques that business owners can learn today and implement tomorrow.

Changing the World Is the Only Fit Work for a Grown Man (Paperback): Steve Harrison Changing the World Is the Only Fit Work for a Grown Man (Paperback)
Steve Harrison
R519 Discovery Miles 5 190 Ships in 18 - 22 working days

This is the story of a 'sixties adman who harnessed the big ideas of his age and set out to reinvent advertising - and then change the world. In so doing he introduced interactive, PR-generating stunts, and social media - way back in the 1960s. Then he used them to save the Grand Canyon, kick-start the Green Movement, free a Caribbean island and launch Wired magazine's 'patron saint', Marshall McLuhan. And he did it all with a flamboyance that inspired the likes of Tom Wolfe, John Steinbeck and the makers of the counterculture. His name was Howard Luck Gossage. These are his life and times.

Media Magnetism - How to Attract the Favorable Publicity You Want and Deserve (Paperback): Christina Hamlett Media Magnetism - How to Attract the Favorable Publicity You Want and Deserve (Paperback)
Christina Hamlett
R559 Discovery Miles 5 590 Ships in 18 - 22 working days

IS YOUR BUSINESS CLOSE-UP IN PERFECT FOCUS? Attracting - and maximizing - great PR opportunities for you, your idea and your organization is as much an art as it is a science if you want to sparkle in the spotlight. In this must-have book covering all aspects of today's media relations, industry experts offer "been there/done that" tips, resources and guidelines on how to: Make influential connections Become sound-bite savvy Endear yourself to reporters Survive awkward moments Use social media wisely Manage a cost-effective campaign Looking for that portal to media magic? It's right here in your hands.

Ready to Launch - The PR Couture Guide to Breaking into Fashion PR: How to Begin a Successful Career in Fashion Public... Ready to Launch - The PR Couture Guide to Breaking into Fashion PR: How to Begin a Successful Career in Fashion Public Relations (Paperback, 2nd ed.)
Crosby Noricks
R341 Discovery Miles 3 410 Ships in 18 - 22 working days

"A Top 5 Business Book to Read this Summer" - PR Daily

One of "9 Books Every Style Blogger Should Read" - Independent Fashion Bloggers (IFB)

"I come across young women and men wanting to get into the fashion/lifestyle PR business almost every day. Ready to Launch...answers the questions that everyone asks." - Melissa Davis, Ruby Press

"If you want a career in fashion PR but just can't seem to catch a break, Ready to Launch] is the book for you."- Marguerite Darlington, Inside FMM

"Ready to Launch" is an information-dense, fun-to-read adventure through the fast-paced, ever-evolving world of public relations in the fashion industry. Written particularly for those just getting started (public relations undergraduates, entry-level practitioners), "Ready to Launch" is the only career guide tailored specifically for aspiring fashion PR professionals. A definite must-read for anyone considering a career in fashion PR, marketing or a related field, the book charts the course from education to internships and interviews, touching on personal branding, reputation management and setting a long-term career vision for ongoing success.

"Ready to Launch" was written by Crosby Noricks, founder of leading fashion PR resource "PR Couture," based on her own career trajectory in fashion PR, consumer marketing and social media. The book also includes contributions from more than two dozen fashion public relations practitioners working with brands like Betsey Johnson, Elie Tihari, Coach, Tom's and Nine West, as well as top agencies Edelman Digital, Style House PR, and Regan Communications.

Begin your career in fashion PR with practical, valuable advice already in hand. Get answers and information like: The difference between PR, Marketing & Advertising What to expect from a career in fashion PR Different ways to work in fashion PR Public Relations Title and salary information How to get noticed for the job you want Favorite job interview questions from fashion PR hiring managers Contact information for top fashion PR agencies How to use social media to find jobs before anyone else How to create personal and professional goals to help keep you on track Glossary of must-know fashion PR terms

The Voice of Business - Hill & Knowlton and Postwar Public Relations (Paperback): Karen S. Miller The Voice of Business - Hill & Knowlton and Postwar Public Relations (Paperback)
Karen S. Miller
R1,103 Discovery Miles 11 030 Ships in 18 - 22 working days

In 1933, John W. Hill opened the New York office of what would become the most important public relations agency in history: Hill & Knowlton, Inc. By 1959, the combined sales of its clients--which included Procter & Gamble, Texaco, Gillette, and Avco Manufacturing as well as the steel, tobacco, and aviation industries' trade associations--amounted to 10 percent of the gross national product. The Voice of Business chronicles Hill & Knowlton's influence on American public discourse in the years following World War II. Guided by its founder's conservative ideals, Hill & Knowlton developed a twofold mission: to influence public discussion about issues important to its clients and to educate Americans about big business. Karen Miller shows how the agency tried to manipulate public opinion, political debate, and news media content about such issues as postwar military aircraft procurement, the deregulation of margarine production, President Truman's seizure of steel mills in 1952, and the cigarette health scare of 1953-54. Though its campaigns did not change many opinions, she says, Hill & Knowlton affected the public indirectly by reinforcing the ideas of its clients and other conservatives.

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