Krisen verursachen wirtschaftlichen Schaden und Reputationsverlust. Unternehmenskrisen werden vor allem dann zu echten Krisen, wenn es in der Kommunikation kriselt. Wie Sie die Kardinalsaufgaben zur Krisenbewaltigung beherrschen und Fallen sowie Stolpersteine antizipieren, zeigt dieses Buch. Gelungene Beispiele, Grafiken und Cartoons veranschaulichen den Sachverhalt auf lebendige und kurzweilige Weise."

Senior management and leaders within companies embroiled in crisis, have learned the hard way what happens when the unthinkable becomes a reality - an accident results in death or injury; a failed company takeover causes share prices to plummet; or toxic food, medicines and drinks leads to mass hysteria. All attention focuses on the guilty parties - and the media can be expected to make this crisis headline news within a matter of hours. No company or organisation is immune to crisis. Everyday, organisations run the risk of being affected. However, a crisis does not necessarily have to turn into a disaster for the business or organisation involved. Crisis Communication provides readers with advice on how to limit damage effectively by acting quickly and positively. Moreover, it explains how to turn a crisis into an opportunity by communicating efficiently, through the use of successful public relations strategies. Providing information on accountability; crisis communication planning; building your corporate image; natural disasters; accidents; financial crises; legal issues; corporate re-organisation; food crises; dealing with negative press; media training; and risk managers, Crisis Communication is a thorough guide to help prepare your organisation for any future calamities. Including international case studies, crisis communication checklists and sample crisis preparation documents, this book ensures that you are fully prepared for the absolute necessity of proactive crisis communication and proper planning, should you be confronted with a crisis.

Mit Beginn der 90er Jahre ist "Shareholder Value" auch in Deutschland zunehmend zum Schlagwort geworden. Der Autor geht in diesem Buch dem Zusammenhang zwischen Aktionarsorientierung und Globalisierung nach und untersucht anhand einer Langsschnittstudie uber 30 Jahre den unternehmenspolitischen Wandel grosser deutscher Unternehmen, insbesondere die Verbindung zwischen der Hinwendung zum Shareholder Value und der Internationalitat der Unternehmung."

Public Relations, Society and the Generative Power of History examines how histories are used to explore how the past is constructed from the present, how the present is always historical, and how both past and present can power imagined futures. Divided into three distinct parts, the book uses historical inquiry as a springboard for engaging with interdisciplinary, critical and complex issues in the past and present. Part I examines the history of corporate PR, the centrality of the corporation in PR scholarship and the possibility of resisting corporate hegemony through PR efforts. The theme of Part II is 'Historicising gender, ethnicity and diversity in PR work,' focusing on how gendered and racialised identities have been constructed and resisted both within the profession and through the result of its work. Part III engages with 'Histories of public relations in the political sphere,' bringing together work on the different ways in which public relations has evolved in changing political contexts, both formally as a function within political institutions and in the context of contributions to broader narratives of nationalism and identity. Featuring contributions from leading academics, this book challenges traditional PR historiography and contests the 'lessons' derived from existing literature to address the implications of key areas of critically engaged PR theory. This volume is a valuable teaching resource for upper-level undergraduates and postgraduates studying public relations, strategic communications, political communication and organisational communication.

Public Relations: Theory & Practice is an exciting new approach to PR in southern Africa.

Since the global economic crisis of 2008, Public Relations has become increasingly important in establishing, protecting and saving the reputations of companies. Large companies especially have realised the value and importance of PR.

Public Relations: Theory & Practice addresses a number of new, crucial aspects and issues, which have become highly relevant to PR today, such as Online PR, Reputation Management, Strategic Management and Crisis Management. These topics are important to students and practitioners alike as they battle with the trends and developments in this field.

Case studies at the end of each chapter show the practical use of the theoretical principles and make the theory more understandable and applicable. This text is a must for academia and practitioners wanting a clear, easy-to-read Public Relations text that explains the various principles and processes associated with image that companies face.

Immer haufiger stellt sich die Frage nach der Zukunft und der Bedeutung von Public Relations, dabei werden die Antworten im Ruckgriff auf wissenschaftliche Erkenntnisse und auf die praktizierten Normen sittlichen Verhaltens gesucht. Es verwundert folglich nicht, dass fur PR Primate des "Sollens" gefordert werden, um Defizite in der Praxis zu uberwinden. PR-Ethik soll PR zu mehr Professionalismus verhelfen, ihr eine neue Perspektive offnen und mehr Glaubwurdigkeit nach innen wie nach aussen gewahrleisten.Die Herbert-Quandt-Stiftung hat diese Entwicklung zum Anlass genommen, Wissenschaftler aus PR-bezogenen Disziplinen zur Diskussion von Ethik-Fragen einzuladen. Schwerpunktthemen waren philosophische und ethische Aspekte von PR, Organisation und Management, kommunikationswissenschaftliche Ansatze und denkbare Folgen des Nachdenkens uber PR-Ethik fur Praxis und PR-Forschung."

Countering popular myths of women's deficiencies in communicating in traditionally male professions, the author uses women's talk to illustrate the interactional skills required to contribute effectively to workplace meetings, and presents new insights on the organization of talk in meetings while celebrating women's clear competence.

The Untold Power: Underrepresented Groups in Public Relations fills a glaring void in public relations history by chronicling the practices and scholarship contributed by members of ethnically and racially underrepresented groups.The evolution and advancement of public relations have been recorded and taught as an integral part of the communications curriculum, but the stories of these trailblazers went untold. The text offers snapshots of past, present, and future endeavors with the hope that the reader will be inspired, reflective, and proactive. Everyone from students to seasoned professionals will learn of individual and group challenges and triumphs in academia, the workplace, and society.