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Books > Business & Economics > Business & management > Sales & marketing > Public relations

Influencer Marketing for Brands - What YouTube and Instagram Can Teach You About the Future of Digital Advertising (Paperback,... Influencer Marketing for Brands - What YouTube and Instagram Can Teach You About the Future of Digital Advertising (Paperback, 1st ed.)
Aron Levin
R1,157 R920 Discovery Miles 9 200 Save R237 (20%) Ships in 10 - 15 working days

In the next few years, brands are on track to spend billions of dollars on influencer marketing. This form of marketing-currently utilized with great success on Instagram and YouTube-is not a short-lived fad, but a tectonic shift for the future of digital advertising. It's the way of the future, and the responsibility is on business leaders to keep up. Modern marketing professionals looking to adopt influencer marketing for their brands face equally modern challenges. Like finding the right talent, tracking and measuring results and quantifying how this new marketing opportunity aligns with the overall strategy. Influencer Marketing for Brands is the field guide for the digital age. After working with hundreds of brands from across the globe, author Aron Levin shares his insider knowledge gained from research, strategy, and hands-on experience from more than 10,000 successful collaborations with influencers on Instagram and YouTube. He provides you with valuable insights that help you eliminate guesswork and avoid common mistakes. More importantly, he shows you how to turn influencer marketing into a scalable and sustainable marketing channel. The digital media landscape grows more complicated by the hour, and influencer marketing is no exception. Influencer Marketing for Brands breaks down the art and science of influencer marketing and helps you synthesize, contextualize and transform this new way of creating and distributing content with powerful formulas, proven strategies, and real-world examples. What You Will Learn Plan effective influencer marketing campaigns using a simple 3-step formula Create top performing YouTube videos that drive website traffic, app installs and sales Understand what to pay for influencer marketing and how much you should invest if you're just starting out Who This Book is For Marketing and agency professionals, influencers and content creators, marketing students, those who are looking for more effective forms of advertising and are generally interested in understanding the new and evolving digital media landscape.

Professionelle Compliance-Kommunikation - Wie Sie Ihr Unternehmen gegen Regelverletzungen immunisieren (German, Paperback, 1.... Professionelle Compliance-Kommunikation - Wie Sie Ihr Unternehmen gegen Regelverletzungen immunisieren (German, Paperback, 1. Aufl. 2021)
Hartwin Moehrle, Ralf Weinen; Contributions by Siemens Energy, Audi AG
R990 Discovery Miles 9 900 Ships in 12 - 17 working days

Dieses Buch beschreibt den Nutzen und die praxisbezogene Anwendung von professioneller Kommunikation zur wirksamen Implementierung von Compliance und Integritatsmanagement in Unternehmen und Institutionen. Die zunehmende Komplexitat von Richtlinien und Regelwerken hat die Kommunikation nach innen und aussen zum erfolgskritischen Faktor fur integre und rechtskonforme Unternehmensfuhrung gemacht. Die Autoren erlautern Grundlagen und Beispiele fur eine Compliance-Kommunikation, die Werte- und Regelsysteme als Teil von Vision, Strategie, Geschaftsmodell und Management-DNA vermittelt. Die Compliance selbst wird dabei zum Business Enabler und positiven Verstarker einer Corporate Identity, die regeltreues und integres Verhalten uber die blosse Risikovorsorge hinaus zur harten Wahrung fur wirtschaftlichen und ideellen Erfolg in Unternehmen und Institutionen macht.

Branding New York - How a City in Crisis Was Sold to the World (Paperback, New Ed): Miriam Greenberg Branding New York - How a City in Crisis Was Sold to the World (Paperback, New Ed)
Miriam Greenberg
R1,413 Discovery Miles 14 130 Ships in 12 - 17 working days

Winner of the 2009 Robert Park Book Award for best Community and Urban Sociology book!

Branding New York traces the rise of New York City as a brand and the resultant transformation of urban politics and public life. Greenberg addresses the role of "image" in urban history, showing who produces brands and how, and demonstrates the enormous consequences of branding. She shows that the branding of New York was not simply a marketing tool; rather it was a political strategy meant to legitimatize market-based solutions over social objectives.

Public Relations - African Perspectives (Paperback, 2nd): M. Cant, R. Rensburg Public Relations - African Perspectives (Paperback, 2nd)
M. Cant, R. Rensburg
R642 R566 Discovery Miles 5 660 Save R76 (12%) In Stock

Public Relations: African Perspectives investigates public relations in the light of current global issues and critical new developments in the world.

Public relations has become one of the most powerful disciplines of our time. The title consists of five main sections:

  • theoretical background to public relations
  • public relations research
  • public relations education
  • public relations practice
  • critical issues facing public relations.

In this second edition, new areas of investigation as well as future trends have been added, rendering this edition indispensable for students, scholars and practitioners of public relations.

Various insightful African and South African cases and practical examples illustrate the impact of public relations on academia and professional arenas.

Ethics in Public Relations - Responsible Advocacy (Hardcover): Kathy R. Fitzpatrick, Carolyn Bronstein Ethics in Public Relations - Responsible Advocacy (Hardcover)
Kathy R. Fitzpatrick, Carolyn Bronstein
R3,762 Discovery Miles 37 620 Ships in 12 - 17 working days

"This is an intelligent book about serious issues in public relations: accountability, responsibility, transparency, loyalty, truthtelling, and fairness. It should be required reading in boardrooms, in PR classrooms, and at the Pentagon." - Jay Black, Editor, Journal of Mass Media Ethics "Ethics in Public Relations fills an important need at a time when the credibility of public relations (and some public relations practitioners and public relations firms) is under attack. In a manner that is never preachy or dogmatic, Fitzpatrick and Bronstein have put together a series of essays that have application across the public relations spectrum. They are sure to be informative and instructive both to long-time professionals and candidates for entry-level positions." - Harold Burson, Founding Chairman, Burson Marstellar "This book is both highly readable and long overdue. Fitzpatrick and Bronstein have produced a thoughtful, thorough, and very practical look at the ethical dimensions of public relations, not just in theory, but in everyday practice. The essays are sharp, witty, on-point and highly pragmatic. Their examples are relevant, their anecdotes purposeful. Given the state of the profession these days, it's difficult to see how students of public relations could call themselves current without first reading this smart collection of essays." - James S. O'Rourke IV, Professor and Director, The Eugene D. Fanning Center for Business Communication, University of Notre Dame "Fitzpatrick and Bronstein have for every public relations professional established a foundation to practice advocacy ethically. Practice settings may change, but Fitzpatrick and Bronstein demonstrate that the individual professional has an ongoing ethical imperative to advocate responsibly. Fitzpatrick's discussion of the PRSA Code of Ethics concept of advocacy (which she helped draft) breaks new and helpful ground, bringing clarity and substance to this crucial ingredient of most public relations practice." - James E. Lukaszewski, Chairman and President, The Lukaszewski Group Inc. Ethics in Public Relations: Responsible Advocacy is the first book to identify universal principles of responsible advocacy in public relations. In this engaging book, editors Kathy Fitzpatrick and Carolyn Bronstein bring together prominent authorities in the field to address theoretic and practical issues that illustrate the broad scope and complexity of responsible advocacy in 21st-century public relations. The collection explores such matters as the fragile line between ethical and legal public relations practices, ethical challenges in building relationships with increasingly diverse publics, the requirements of ethical advocacy online, ethical accountability in organizational settings, the special ethical obligations of nonprofit groups, and ethical mandates in cross-border public relations.

Public Relations Capitalism - Promotional Culture, Publics and Commercial Democracy (Paperback, Softcover reprint of the... Public Relations Capitalism - Promotional Culture, Publics and Commercial Democracy (Paperback, Softcover reprint of the original 1st ed. 2018)
Anne M. Cronin
R1,557 Discovery Miles 15 570 Ships in 10 - 15 working days

This book argues that we are witnessing the emergence of 'commercial democracy' in which public relations, promotional culture and the media play a new, central role. As the conventional democratic promise of political representation loses traction with the public in many countries, commercial culture steps into this vacuum by offering mirror forms of democracy. Commercial democracy promises representation, voice and agency to the public and in doing so creates new forms of social contract. Based on empirical material, this book examines the Public Relations (PR) produced by corporations and communications produced by charities in an intensely mediatized society. It presents a novel analysis of the shifting significance of brand and reputation. It analyses the ascendancy of commercial speech, PRs' relationship to post-truth politics, and the transformation of cultural intermediaries into 'social brokers'. As PR and promotional culture come to inhabit the realm of the social contract and new forms of politics, 'the public' and the very idea of 'publicity' are transformed.

Cases in Public Relations Management - The Rise of Social Media and Activism (Paperback, 3rd edition): Patricia Swann Cases in Public Relations Management - The Rise of Social Media and Activism (Paperback, 3rd edition)
Patricia Swann
R2,540 Discovery Miles 25 400 Ships in 12 - 17 working days

Now in its third edition, Cases in Public Relations Management uses recent cases in strategic communication designed to encourage discussion, debate, and exploration of the options available to today's strategic public relations manager, with the help of extensive supplemental materials. Key features of this text include coverage of the latest controversies in current events, discussion of the ethical issues that have made headlines in recent years, and strategies used by public relations practitioners. The problem-based case study approach encourages readers to assess what they know about communication theory, the public relations process, and management practices. New to the third edition: Eighteen new cases including Snap, Wells Fargo, SeaWorld, United Airlines, and Starbucks. Additional emphasis on social media and social responsibility for communication management today. End-of-chapter activities that reinforce concepts. Developed for advanced students in strategic communication and public relations, this book prepares them for their future careers as communication and public relations professionals. The new edition features a fully enhanced companion website that includes resources for both instructors and students. Instructors will find PowerPoint Lecture Slides, Case Supplements, Instructor Guides, and Answer Keys for Quizzes and End-of-Chapter Activities. Students will benefit from Quizzes, a Glossary, and Case Supplements.

Ethical Voices - Practicing Public Relations with Integrity (Paperback): Mark W. Mcclennan Ethical Voices - Practicing Public Relations with Integrity (Paperback)
Mark W. Mcclennan
R975 R784 Discovery Miles 7 840 Save R191 (20%) Ships in 10 - 15 working days

From the ethics of crisis management, to what to do when your employer lies to you, to DEI failures and the ethics of social media, this book shares the good, the bad, and the ugly with candid insight.When people think about ethics failures, they typically think of Enron, Volkswagen, and other major scandals. Most communication professionals will not face these major dilemmas, but even minor issues can explode to ruin reputations and companies. EthicalVoices uses the PRSA Code of Ethics as a framework to bring ethical dilemmas to life. It provides practical guidance to public relations professionals on how to address specific challenges they will likely encounter. The book includes more than 100 real-world ethics incidents with advice from global industry leaders at companies including Starbucks, Lenovo, the TSA, the Federal Reserve, Harvard Business School, IBM, CDC, and the world's largest public relations agencies. From the ethics of crisis management, to what to do when your employer lies to you, to DEI failures and the ethics of social media, this book shares the good, the bad, and the ugly with candid insight. Beyond the case studies, the book includes a framework for training your ethical mind.

Handbook Of Public Relations (Paperback, 11th ed): G. Mersham Benecke Handbook Of Public Relations (Paperback, 11th ed)
G. Mersham Benecke
R669 R593 Discovery Miles 5 930 Save R76 (11%) Ships in 6 - 10 working days
The Public Relations Writer's Handbook - The Digital Age 2e (Hardcover, 2nd Edition): M Aronson The Public Relations Writer's Handbook - The Digital Age 2e (Hardcover, 2nd Edition)
M Aronson
R968 Discovery Miles 9 680 Ships in 12 - 17 working days

The second edition of the "Public Relations Writer's Handbook" offers a simple, step-by-step approach to creating a wide range of writing, from basic news releases, pitch letters, biographies, and media alerts, to more complex and sophisticated speeches, media campaign proposals, crisis responses, and in-house publications. In addition, the thoroughly expanded and updated second edition shows how to keep up with the best practices of the public relations profession, as well as with the speed made possible and required by the digital age.

Essentials of Public Relations Management (Paperback): Edward J Lordan Essentials of Public Relations Management (Paperback)
Edward J Lordan
R1,665 Discovery Miles 16 650 Ships in 10 - 15 working days

Filling a gap in current PR literature, Essentials of Public Relations Management takes students to the next level. Designed to help students and professionals who have mastered the fundamentals of public relations, this book develops management skills needed for further career advancement. Appropriate for those in the fields of business, communications, journalism or political science, this down-to-earth study of the practical application of public relations covers: Relating to clients, Managing staff, Conducting and applying research, Coping with crises, Handling finances, Understanding the power and the problems of technology, Recognizing actual and potential legal issues, Defining professional ethics A Burnham Publishers book.

Raising a Ladder to the Moon - The Complexities of Corporate Social and Environmental Responsibility (Paperback, Softcover... Raising a Ladder to the Moon - The Complexities of Corporate Social and Environmental Responsibility (Paperback, Softcover reprint of the original 1st ed. 2003)
M. Mcintosh
R1,508 Discovery Miles 15 080 Ships in 10 - 15 working days

Raising a ladder to the moon' is a metaphor that was used to describe the immensity of the task of laying the first trans-Atlantic telegraph cable at the end of the nineteenth century. It is used in this book to illuminate the challenges and opportunities that are inherent in the development of corporations as socially and environmentally responsible 'citizens' at the beginning of the twenty-first century. With reference to companies such as Macdonald's, Deutsche Bank, Coca-Cola, Royal Dutch / Shell, BP, Wal-Mart, and Unilever, Raising a Ladder to the Moon argues that in order to re-engage with the world, and solve some of the problems created by globalisation, we must re-see it. We must now see it in the light of its complexities. We have succeeded in creating social systems that create and destroy, that bind us together in common purpose and that set us against each other. Our corporations stand as monuments to our success at building social structures, but they are neither people nor machines. They are alive. They are complex, adaptive systems that can take on a life of their own. We need to embrace that complexity.

Crisis Communication - A Stakeholder Approach (Hardcover, 1st ed. 2019): Martin N. Ndlela Crisis Communication - A Stakeholder Approach (Hardcover, 1st ed. 2019)
Martin N. Ndlela
R1,649 R1,210 Discovery Miles 12 100 Save R439 (27%) Ships in 12 - 17 working days

This timely book explores crises as an inevitable part of modern society, which causes ramifications not only for organisations, but also for a diverse range of stakeholders. Addressing the need for organisations to be guided by a stakeholder-oriented approach throughout all phases of the crisis communication process, the author draws upon various business disciplines and covers the management of issues, risk, reputation and relationships. Covering all stages of crisis communication, from pre-crisis to post-crisis, stakeholder engagement is analysed through a series of case studies, with a particular focus on the role of social media. Scholars of corporate communications and business strategy will find this new book undoubtedly useful, and it will be of particular interest to those involved in crisis communication and management.

How to Manage Your Global Reputation - A Guide to the Dynamics of International Public Relations (Paperback, Revised): Michael... How to Manage Your Global Reputation - A Guide to the Dynamics of International Public Relations (Paperback, Revised)
Michael Morley
R902 Discovery Miles 9 020 Ships in 10 - 15 working days

Now revised and updated, this contains new chapters on how the Internet is destroying hierarchies and empowering individuals, the phenomenon of the celebrity CEO, and the effect of globalization on PR. Morley includes fresh case studies (including the Firestone Tire/Ford Explorer controversy) to illustrate best and worst practices of management of global reputation. With forty years of international experience, Morley draws important lessons for the conduct of effective public relations.

Handbook of Public Relations (Hardcover): Robert L. Heath, Gabriel M. Vasquez Handbook of Public Relations (Hardcover)
Robert L. Heath, Gabriel M. Vasquez; Robert L. Heath
R4,046 Discovery Miles 40 460 Ships in 12 - 17 working days

The Handbook of Public Relations is another in the series of communication handbooks which has distinguished Sage Publications. Like its companion handbooks, it offers a comprehensive and detailed examination of the topic. It gives students, scholars, and practitioners a solid review of the status of the scholarly literature, stressing the role that public relations can play in building relationships between organizations, markets, audiences, and the public. The handbook is divided into five sections. The first defines the field, seeking to explain the role public relations play in society. The second section examines the state of the practice by delving into the cutting edge issues of management, ethics, gender, evaluation, public relations education, and media. The third section challenges academics and practitioners to identify the best practices that shape the daily activities of practitioners. The fourth section looks at the fascinating and daunting challenges the new communication technology pose for scholars and practitioners. The fifth section takes a global view, examining theories in international public relations as well as the trends in practice that will shape the field in the coming years.

No other book in public relations is as comprehensive in its inclusion of authors and its coverage of academic research, theory, and best practices. Global in scope, the book?s contributors comprise an academic "who?s who" of the public relations discipline. The Handbook offers one-stop shopping for the best insights into the definition of the field of public relations, the practice, and best practices. It has substantial insights into the impact of new communication technologies and the global challenges of international public relations. A must-have reference for libraries and practitioners, the book also is ideal for upper level and graduate study of public relations.


Raising the Corporate Umbrella - Corporate Communications in the Twenty-First Century (Paperback, Softcover reprint of the... Raising the Corporate Umbrella - Corporate Communications in the Twenty-First Century (Paperback, Softcover reprint of the original 1st ed. 2001)
Philip J. Kitchen, Don E. Schultz
R1,596 Discovery Miles 15 960 Ships in 10 - 15 working days

Corporate communications are now hugely important in the success of companies and organisations. Using cases and examples from companies such as The Body Shop, Texaco, Johnson & Johnson, BP Oil & British Airways the authors introduce the framework necessary to analyse corporate communications strategies and provide clear practical guidelines for successful implementation. A must for anyone involved in corporate communications, public relations or public affairs, especially those working in multi-national or global organisations.

Relationship Marketing - Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention (Hardcover, 2000... Relationship Marketing - Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention (Hardcover, 2000 ed.)
Thorsten Hennig-Thurau, Ursula Hansen
R1,859 Discovery Miles 18 590 Ships in 10 - 15 working days

The focus of marketing is shifting away from transactional marketing and toward relationship marketing. Companies are beginning to recognize the economic value of stable, long-term customer relationships based on a high degree of customer satisfaction, trust, commitment, and loyalty. The book provides a comprehensive overview of both fundamentals and important recent developments in this fast-growing field. It also presents examples of successful relationship marketing in practice."This book makes a landmark contribution in assembling some of the best contemporary thinking about relationship marketing illustrated with concrete descriptions of companies in the automobile industry, consumer electronics, public utilities and so on, which are implementing relationship marketing. I highly recommend this to all companies who want to see what their future success will require."Prof. Philip Kotler, Northwestern University, Illinois

Communication Planning - An Integrated Approach (Paperback): Sherry Devereaux Ferguson Communication Planning - An Integrated Approach (Paperback)
Sherry Devereaux Ferguson
R3,194 Discovery Miles 31 940 Ships in 12 - 17 working days

The nature of the communicator?s job has shifted dramatically in the last decade. While communicators still prepare speeches, press releases, and articles for corporate magazines, they are now being asked to perform managerial duties, including planning, consulting with stakeholders, and advising CEOs and vice presidents.

With these additional responsibilities as a focus, Communication Planning takes a comprehensive approach to examining the role of integrated planning in modern organizations. Author Sherry Ferguson divides the book into four parts: 1) establishing strategic planning cultures, 2) writing different types of communication plans, 3) theoretical foundations of communication planning, and 4) strategic approach to planning for issues management.

This book breaks new ground in the study of organizational communication and public relations and contains essential information for consultants, practitioners, and students.


Communicating When Your Company is Under Siege (Hardcover, 2 Revised Edition): Marion Pinsdorf Communicating When Your Company is Under Siege (Hardcover, 2 Revised Edition)
Marion Pinsdorf
R2,375 Discovery Miles 23 750 Ships in 10 - 15 working days

Marion Pindsdorf's prescription to prevent a corporate disaster is: "when public health and safety are involved, tell it all and tell it fast." This book is a guide for companies large and small for surviving a public crisis. It is a battle tested guide written by a veteran public relations expert that is packed with information on working with the media during a corporate public crisis. Pindsdorf uses specific cases as examples of how to and how not to handle public relations during a crisis.

How to Manage Your Global Reputation - A Guide to the Dynamics of International Public Relations (Paperback, 1st ed. 1998):... How to Manage Your Global Reputation - A Guide to the Dynamics of International Public Relations (Paperback, 1st ed. 1998)
Michael Morley
R1,522 Discovery Miles 15 220 Ships in 10 - 15 working days

The book discusses the evolution of international public relations practice from its early use to the sophisticated communications practices of global corporations today. It examines the strategies and programmes of some of the world's prominent organisations, the barriers to international public relations, international media and how to develop a global voice. This is an essential guide to international PR for all PR professionals.

PR for Anyone - 100+ Affordable Ways to Easily Create Buzz for Your Business (Paperback): Christina Daves PR for Anyone - 100+ Affordable Ways to Easily Create Buzz for Your Business (Paperback)
Christina Daves
R389 R320 Discovery Miles 3 200 Save R69 (18%) Ships in 10 - 15 working days

DIY-PR At Its Best
Get Noticed If you don't have the budget to generate publicity, Christina Daves---founder of "PR for Anyone" and successful entrepreneur---provides expert advice on how she appeared in over 50 media outlets in one year including: The Steve Harvey Show, Dr. Oz, NBC, FOX, CBS, "Parenting Magazine, Washington Pos"t and more.
Learn How To:
* Brand your business so your message is consistent.
* Get FREE media exposure
* Share your message with journalists---efficiently and timely.
* Find the media to get results
* And so much more

PR for Anyone - 100+ Affordable Ways to Easily Create Buzz for Your Business (Hardcover): Christina Daves PR for Anyone - 100+ Affordable Ways to Easily Create Buzz for Your Business (Hardcover)
Christina Daves
R979 R775 Discovery Miles 7 750 Save R204 (21%) Ships in 10 - 15 working days

DIY-PR At Its Best Get Noticed If you don t have the budget to generate publicity, Christina Daves---founder of PR for Anyone and successful entrepreneur---provides expert advice on how she appeared in over 50 media outlets in one year including: The Steve Harvey Show, Dr. Oz, NBC, FOX, CBS, Parenting Magazine, Washington Post and more. Learn how to brand your business so your message is consistent, get FREE media exposure, share your message with journalists---efficiently and timely, find the media to get results, and so much more "

Profitable Customer Relationships (Paperback): Profitable Customer Relationships (Paperback)
R207 Discovery Miles 2 070 Ships in 12 - 17 working days
Vertrauen. Macht. Wirtschaft. - Sicher fuhren in unsicheren Zeiten (German, Paperback, 1. Aufl. 2022): Nicole Bogott, Branko... Vertrauen. Macht. Wirtschaft. - Sicher fuhren in unsicheren Zeiten (German, Paperback, 1. Aufl. 2022)
Nicole Bogott, Branko Woischwill
R1,150 Discovery Miles 11 500 Ships in 10 - 15 working days

Fur eine florierende Wirtschaft sind vertrauensvolle Interaktionen elementar: Wirtschaft bedeutet Beziehungsarbeit. Dieses Buch untersucht die Frage, wie eine nachhaltige Vertrauenskultur Macht aufbauen, gestalten und vertiefen kann. Das Power Triangle (R)-Modell zeigt Fuhrungskraften, wie sie mithilfe von Netzwerken, Ressourcen und Wissen Macht beeinflussen. Neben fundierten Analysen prasentieren Bogott und Woischwill praxisorientierte Handlungsvorschlage. In 21 Interviews kommen Expert:innen global agierender Konzerne wie Coca-Cola, Henkel, Porsche und SAP mit ihren Erfahrungen und Konzepten zu Wort, darunter Leo Hoffmann-Axthelm, Grundungsmitglied von ICAN, Trager des Friedensnobelpreises. - Mit einem Geleitwort der Investorin und Bundestagsabgeordneten a.D. Dagmar Woehrl.

Sprache Und Dialog ALS Fuhrungsinstrumente - Wie Gesprache Die Organisationsentwicklung Der Zukunft Sichern (German, Paperback,... Sprache Und Dialog ALS Fuhrungsinstrumente - Wie Gesprache Die Organisationsentwicklung Der Zukunft Sichern (German, Paperback, 1. Aufl. 2020 ed.)
Helmut Ebert
R1,328 Discovery Miles 13 280 Ships in 12 - 17 working days
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