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Books > Social sciences > Psychology > Philosophy & theory of psychology > Behavioural theory (Behaviourism)

Conflict, Arousal and Curiosity (Paperback): D.E. Berlyne Conflict, Arousal and Curiosity (Paperback)
D.E. Berlyne
R553 Discovery Miles 5 530 Ships in 10 - 15 working days
Mastering Body Language - Understanding Human Behavior To Read And Send Non-Verbal Messages (Paperback): Ronald Young Mastering Body Language - Understanding Human Behavior To Read And Send Non-Verbal Messages (Paperback)
Ronald Young
R323 R296 Discovery Miles 2 960 Save R27 (8%) Ships in 10 - 15 working days
The Fertile Void - Gestalt Coaching at Work (Paperback): John Leary-Joyce The Fertile Void - Gestalt Coaching at Work (Paperback)
John Leary-Joyce
R953 R814 Discovery Miles 8 140 Save R139 (15%) Ships in 10 - 15 working days
Are Theories of Learning Necessary (Paperback): B.F. Skinner Are Theories of Learning Necessary (Paperback)
B.F. Skinner
R312 Discovery Miles 3 120 Ships in 10 - 15 working days

Certain basic assumptions, essential to any scientific activity, are sometimes called theories. That nature is orderly rather than capricious is an example. Certain statements are also theories simply to the extent that they are not yet facts. A scientist may guess at the result of an experiment before the experiment is carried out. The prediction and the later statement of result may be composed of the same terms in the same syntactic arrangement, the difference being in the degree of confidence. No empirical statement is wholly non-theoretical in this sense, because evidence is never complete, nor is any prediction probably ever made wholly without evidence. The term "theory" will not refer here to statements of these sorts but rather to any explanation of an observed fact which appeals to events taking place somewhere else, at some other level of observation, described in different terms, and measured, if at all, in different dimensions. Research designed with respect to theory is also likely to be wasteful. That a theory generates research does not prove its value unless the research is valuable. Much useless experimentation results from theories, and much energy and skill are absorbed by them. Most theories are eventually overthrown, and the greater part of the associated research is discarded. This could be justified if it were true that productive research requires a theory, as is, of course, often claimed. It is argued that research would be aimless and disorganized without a theory to guide it. The view is supported by psychological texts that take their cue from the logicians rather than empirical science and describe thinking as necessarily involving stages of hypothesis, deduction, experimental test, and confirmation. But this is not the way most scientists actually work. It is possible to design significant experiments for other reasons and the possibility to be examined is that such research will lead more directly to the kind of information that a science usually accumulates.

Complaining, Teasing, and Other Annoying Behaviors (Paperback): Robin M. Kowalski Complaining, Teasing, and Other Annoying Behaviors (Paperback)
Robin M. Kowalski
R645 Discovery Miles 6 450 Ships in 9 - 17 working days

Everyone has teased, nagged, betrayed, or lied to another person. Likewise, everyone has been the unfortunate object of such unpleasant behaviors. In this intriguing book, social psychologist Robin M. Kowalski examines the intricacies of six annoying interpersonal behaviors: complaining, teasing, breaches of propriety, worry and reassurance-seeking, lying, and betrayal. She considers the functions of these behaviors, the types of people who are inclined to do them, the consequences for victims and perpetrators, and the ways in which such behaviors might be curtailed. Complaining, Teasing, and Other Annoying Behaviors provides for the first time a multifaceted picture of common annoying behaviors. The book answers these questions and many others: Why do people tease? What are the consequences of annoying behaviors for the people involved? Is there a positive side to irritating behaviors? Are people more likely to lie to those close to them or to strangers? Do excuses and apologies diminish the hurtful effect of unpleasant behaviors? What is the relation of gender and culture to specific annoying acts?

Color Psychology and Color Therapy - A Factual Study of the Influence of Color on Human Life (Paperback): Faber Birren Color Psychology and Color Therapy - A Factual Study of the Influence of Color on Human Life (Paperback)
Faber Birren
R563 Discovery Miles 5 630 Ships in 10 - 15 working days

2013 Reprint of 1950 Edition. Full facsimile of the original edition, not reproduced with Optical Recognition Software. American writer Faber Birren devoted his life to color and it's effects on human life. After writing around 25 texts on the topic, it would be safe to say his work is considered highly among color experts and psychologists around the world. Birren's work has a strong focus on linking how humans perceive colors to how it makes them react. He writes, "Good smelling colors are pink, lilac, orchid, cool green, aqua blue." Birren explores the work of several physicians, scientists and doctors, mainly the German psychoanalyst and physician Felix Deutsch, whose findings throw important light not only on medical practice with references to color but on the whole psychology of color. Birren states that if a person prefers warmer colors such as hues of red and oranges, they are likely to me more aware of their social environment. He labels these as "warm color dominant subjects." On the other hand, those preferring cooler colous such as blues and greens, are categorized generally as "cold color dominant subjects" and are recognized as finding it challenging to adapt themselves to new environments and situations." By splitting people into separate categories, based on their color preferences, Birren finds himself able to establish a greater understanding of their personalities and characteristics. One experiment Birren explores in his text, courtesy of Kurt Goldstein, involves a subject standing before a black wall with his eyes shut and arms outstretched to touch the wall in front. When the subject is influenced by a warm color such as the color red, his arms deviate away from each other, whereas when under the influence of a cooler colour such as green or blue, even though the reaction is a subtle one, the subject will move his arms closer together. I find this experiment, simple as it is, to be fascinating in highlighting the strong effects colors have on our minds and bodies. As well as distinguishing the differences in peoples' character through his use of color psychology, Birren also touches on the effects colors can have on the mentally ill. This section was the most interesting and involved a series of complex experiments such as discovering which neurological disorders were linked to which colors. Courtesy of the work by Hans Huber, it was proven that patients suffering manic tendencies preferred the color red, a symbol of blood and anger. Hysterical patients were more sensitive to green, "perhaps as an escape," the color linked to paranoid subjects was found to be brown and schizophrenics are sensitive to yellow. Birren states that persons troubled with "nervous (neurotic) and mental (psychotic) disturbances are greatly affected by color and are responsive to it." Therefore color becomes much more significant to them, and affects them in a completely different way than those without such neurological disturbances. Chapter 12 "Neurotics and Psychotics" is the most compelling in the text as it relates to my dissertation topic. After struggling to find texts specific to my research subject, this text and its contents came as a welcomed discovery and I will be referring to Birren's work throughout my further research.

Behaviour Skills for Parents, Teachers and Support People (Paperback, 2nd New edition): Trevor Lewis Behaviour Skills for Parents, Teachers and Support People (Paperback, 2nd New edition)
Trevor Lewis
R427 Discovery Miles 4 270 Ships in 10 - 15 working days

This is the second version of the popular book 'Behaviour Skills for Parents and Support People'. 1000's of parents, teachers and support people Worldwide found the first version of this book helped them with positive strategies that they could realistically implement. These understandable strategies cover almost every aspect of modifying challenging behaviour, from sleep problems to aggression. Also included in this new version are chapters on managing teenage behaviour and advice for new Parents in the chapter 'Preventing the Pain'. Teachers and people who support others who have autism, an intellectual disability or other disability will also find this book hugely valuable in their work. At least one organisation bought copies of the first version for all of their staff Purchase your copy now, and start making a difference by upskilling yourself with Behaviour Skills.

Conditioned Emotional Reactions - : The Case of Little Albert (Paperback): Rosalie Rayner Conditioned Emotional Reactions - : The Case of Little Albert (Paperback)
Rosalie Rayner; Edited by David Webb; John B. Watson
R238 Discovery Miles 2 380 Ships in 10 - 15 working days

Psychology Classics: The Case of Little Albert
Conditioned Emotional Reactions by John B. Watson and Rosalie Rayner is one of the most influential, infamous and iconic research articles ever published in the history of psychology. Commonly referred to as "The Case of Little Albert" this psychology classic attempted to show how fear could be induced in an infant through classical conditioning. Originally published in 1920, Conditioned Emotional Reactions remains among the most frequently cited journal articles in introductory psychology courses and textbooks.
A psychology classic is by definition a must read. However, most seminal texts within the discipline remain unread by a majority of psychology students. A detailed, well written description of a classic study is fine to a point, but there is absolutely no substitute for understanding and engaging with the issues under review than by reading the authors unabridged ideas, thoughts and findings in their entirety.
Bonus Material:
One of the most dramatic aspects of Watson and Rayner's original study was that they had planned to test a number of methods by which they could remove Little Albert's conditioned fear responses. However, as Watson noted "Unfortunately Albert was taken from the hospital the day the above tests were made. Hence the opportunity of building up an experimental technique by means of which we could remove the conditioned emotional responses was denied us."
This unforeseen turn of events was something that obviously stayed with Watson, as under his guidance some three years later, Mary Cover Jones conducted a follow-up study - A Laboratory Study of Fear: The Case of Peter - which illustrated how fear may be removed under laboratory conditions. This additional and highly relevant article is also presented in full.
The Case of Little Albert has been produced as part of an initiative by the website All About Psychology to make important psychology publications widely available.
www.all-about-psychology.com

Inhibitions, Symptoms and Anxiety (Paperback): Sigmund Freud Inhibitions, Symptoms and Anxiety (Paperback)
Sigmund Freud; Translated by Alix Strachey
R355 Discovery Miles 3 550 Ships in 10 - 15 working days

2013 Reprint of 1936 Edition. Exact facsimile of the original edition, not reproduced with Optical Recognition Software. This work is one of the most important contributions to the purely clinical side of psychoanalytic work. It is mainly concerned with the problem of anxiety--its sources, mechanisms and functions--and the author's earlier views n the subject are critically examined and very considerably revised.

Black and White Thinking - How to outsmart the brain, celebrate nuance, and learn to think in technicolour (Paperback): Kevin... Black and White Thinking - How to outsmart the brain, celebrate nuance, and learn to think in technicolour (Paperback)
Kevin Dutton
R338 R308 Discovery Miles 3 080 Save R30 (9%) Ships in 9 - 17 working days

A Malcolm Gladwell, Susan Cain, Daniel Pink and Adam Grant NEXT BIG IDEA book club read about how to avoid the pitfalls of too little, and too much, complexity. 'Essential insights into the character of human choice and decision-making.' ROBERT CIALDINI, bestselling author of Influence ________ In this groundbreaking exploration of how our brains work, psychologist Professor Kevin Dutton explains that by understanding the nature of our hardwired black and white thinking we are better equipped to negotiate life's grey zones and make subtler and smarter decisions. Our brains are hardwired to sort, categorize and draw lines. It's how we navigate the kaleidoscope of everyday information. Yet imagine failing an exam by a mere 1 per cent. Or being caught speeding at just 1 mph over the speed limit. We have to draw the line somewhere, we say. But lines can be unhelpful or even dangerous when drawn where they aren't wanted, or in too thick a hand. By thinking in terms of ' 'them' or 'us' and 'this' or 'that' we isolate ourselves from ideas we don't agree with and people who are not the same as us. We fail to listen to the other side of the argument and beliefs become polarized. Intolerance and extremism flourish. The human race has survived by making binary decisions, but such thinking might also destroy us. We may be programmed to think in black and white but rainbow thinking is the key to our cognitive future. __________ 'Fascinating, important and entirely convincing.' SIR PHILIP PULLMAN

Introductory Lectures on Psychoanalysis (Paperback): Sigmund Freud Introductory Lectures on Psychoanalysis (Paperback)
Sigmund Freud; Translated by G. Stanley Hall
R452 Discovery Miles 4 520 Ships in 10 - 15 working days

There exists, of course, few more famous figures in the field of psychology than Sigmund Freud. As the founding father of psychoanalysis, or the clinical method for treating psychopathology through dialogue between a patient and a psychoanalyst, his impact on the field of psychology cannot be understated. Based on a series of lectures given at the University of Vienna in 1915, "Introductory Lectures on Psychoanalysis" builds upon Freud's earlier work "Five Lectures on Psycho-Analysis" to provide a comprehensive overview of the pioneer's work in the field of psychoanalysis. G. Stanley Hall describes in his preface that "these twenty-eight lectures to laymen are elementary and almost conversational. Freud sets forth with a frankness almost startling the difficulties and limitations of psychoanalysis, and also describes its main methods and results as only a master and originator of a new school of thought can do. These discourses are at the same time simple and almost confidential, and they trace and sum up the results of thirty years of devoted and painstaking research." A must read for those interested in the field of psychology and Freud's contribution to it.

Motivation and Morality - A Multidisciplinary Approach (Paperback): Martha K. Berg, Edward C. Chang Motivation and Morality - A Multidisciplinary Approach (Paperback)
Martha K. Berg, Edward C. Chang
R2,659 R2,271 Discovery Miles 22 710 Save R388 (15%) Ships in 12 - 19 working days

This book offers an integrative examination of the role of motivation in shaping moral cognition, judgment, and behavior. How do we define good and bad? Where do our moral systems originate? These questions have long sparked inquiry across multiple disciplines, and scholars have debated the answer both within and across fields for centuries. Contributors examine the sociocultural context of morality including norms and norm compliance; psychological frameworks that underlie virtuous behavior and help navigate competing moral obligations; the neurobiology of moral reasoning, and more. In bringing together leading researchers across sociology, philosophy, psychology, and neuroscience, this book explains the complex motivational aspects of morality, which represents a crucial step toward understanding how and why our moral choices arise, and in turn can shape and guide how we engage in the daily practice of morality.

APA Handbook of Behavior Analysis (Hardcover, Two Volumes): Gregory J. Madden APA Handbook of Behavior Analysis (Hardcover, Two Volumes)
Gregory J. Madden
R11,812 Discovery Miles 118 120 Ships in 12 - 19 working days

Behaviour analysis emerged from the nonhuman laboratories of B. F. Skinner, Fred Keller, Nate Schoenfeld, Murray Sidman, James Dinsmoor, Richard Herrnstein, Nate Azrin, and others who pioneered experimental preparations designed to do one thing - find orderly relations between environment and behaviour. This bottom-up approach to a natural science of behaviour yielded a set of behavioural principles that proved orderly and replicable across subjects, laboratories, and species. By the 1960s, behaviour analysts began translating these principles into interventions for institutionalised humans characterised by impoverished repertoires of adaptive behaviour. When these interventions proved successful in replacing problem- with adaptive-behaviour, the field of Applied Behaviour Analysis was born. Over the last 50 years the field of behaviour analysis has grown substantially both in the number of practicing behaviour analysts and the range of behaviour to which behavioural principles have been applied. Today the laboratory study of basic principles of behaviour continues to expand our understanding of behaviour and to inform the treatment of disorders ranging from autism to substance abuse. The present volumes continue this inductive translational approach to the science of behaviour analysis by providing overview and in-depth chapters spanning the breadth of behaviour analysis. Volume I: Methods and Principles provides comprehensive coverage of the logic, clinical utility, and methods of single-case research designs. Chapters walk the reader through the design, data collection, and data analysis phases and are appropriate for students, researchers, and clinicians concerned with best practice. Volume I also provides an overview of the experimental analysis of behaviour, and chapters reviewing some of the most important areas of contemporary laboratory research in behaviour analysis. Topics covered include memory, attention, choice, behavioural neuroscience, and behavioural pharmacology. Volume II: Translating Principles into Practice includes 10 chapters illustrating how principles of behaviour discovered in basic-science laboratories have provided insights on socially important human behaviour ranging from the complex discriminations that underlie human language to disorders treated by clinical psychologists. The second section of Volume II includes 12 chapters, each devoted to a particular behavioural/developmental disorder (e.g., behavioural treatments of ADHD, autism) or to behaviour of societal importance (e.g., effective college teaching, effective treatment of substance abuse). Each of these chapters provides a review of what works and where additional research is needed.

Body Language - Guide to Become Fearless in Life (Paperback): Surendranath Saxena Body Language - Guide to Become Fearless in Life (Paperback)
Surendranath Saxena
R294 Discovery Miles 2 940 Ships in 10 - 15 working days

Fashion and Beauty Care in the Modern Environment is tremendous. Women, especially are more sensitive to all this. Most beautiful women even are not satisfied with their natural beauty. In the continuous race of proving oneself as more beautiful than others, women use various kinds of instruments. The markets are littered with hundreds of poor quality and chemical cosmetics that ruin their natural beauty as well. Through this book, you can just sit at home and make use of universal fruits, vegetables, spices etc to remain beautiful forever and have that fresh glow. #v&spublishers

Unto Relationship - A Short Primer of Twelve Essays (Paperback): Elizabeth Clayton Unto Relationship - A Short Primer of Twelve Essays (Paperback)
Elizabeth Clayton
R310 Discovery Miles 3 100 Ships in 10 - 15 working days

Unto Relationship is an addressing of behaviors between individuals, both actions and verbalization, which are very often negative; however, the behaviors are very often overlooked or not given thoughtful attention. Insomuch as this occurs, they then become the major components in a long, and seemingly, acceptable (normal, happy) relationship. In most instances, in these relationships, the self of one of the participants is significantly diminished.

Unto Relationship is a piece, a record, with interpretation, of accumulated naturalistic observations, the method used in the first attempts to study human behavior, other than reviewing man's expression of self and nature in art and literature. And still today, we cannot place human beings in cages, cells, or rooms to be observed and their behaviors recorded.

In the twelve essays which comprise the work, (easily read in one sitting), are observations "in the natural," and the very personal insights gleaned of them over a period of years, beginning in the author's early adulthood, so as to understand motivation and forthcoming behavior. They may appear critical of relationship, but nonetheless show opportunities for meaningful physical and emotional interaction which are obviously necessary for the fullness of the human animal.

Color Psychology and Color Therapy - A Factual Study of the Influence of Color on Human Life (Hardcover): Faber Birren Color Psychology and Color Therapy - A Factual Study of the Influence of Color on Human Life (Hardcover)
Faber Birren
R1,284 Discovery Miles 12 840 Ships in 10 - 15 working days

Kessinger Publishing is the place to find hundreds of thousands of rare and hard-to-find books with something of interest for everyone!

Color Psychology and Color Therapy - A Factual Study of the Influence of Color on Human Life (Paperback): Faber Birren Color Psychology and Color Therapy - A Factual Study of the Influence of Color on Human Life (Paperback)
Faber Birren
R914 Discovery Miles 9 140 Ships in 10 - 15 working days

Kessinger Publishing is the place to find hundreds of thousands of rare and hard-to-find books with something of interest for everyone!

Antisocial Behavior - Causes, Correlations & Treatments (Hardcover, New): Rebecca M Clarke Antisocial Behavior - Causes, Correlations & Treatments (Hardcover, New)
Rebecca M Clarke
R4,316 Discovery Miles 43 160 Ships in 12 - 19 working days

This new book presents topical research in the study of antisocial behaviour. Topics discussed include preventive and therapeutic interventions targeting antisociality; antisocial behaviour in children with ADHD; vicious dog ownership and antisocial personality; cocaine-dependent patients with antisocial personality disorder and delinquency and antisocial behaviour among at risk adolescents.

Cultures of Collecting (Paperback): J. Elsner Cultures of Collecting (Paperback)
J. Elsner
R678 Discovery Miles 6 780 Ships in 12 - 19 working days

This book traces the psychology, history and theory of the compulsion to collect, focusing not just on the normative collections of the Western canon, but also on collections that reflect a fascination with the "Other" and the marginal - the ephemeral, exotic, or just plain curious.
There are essays on the Neoclassical architect Sir John Soane, Sigmund Freud and Kurt Schwitters, one of the masters of collage. Others examine imperialist encounters with remote cultures - the consquitadors in America in the sixteenth century, and the British in the Pacific in the eighteenth - and the more recent collectors of popular culture, be they of Swatch watches, Elvis Presley memorabilia or of packaging and advertising.
With essays by Jean Baudrillard, Thomas DaCosta Kaufmann, Nicholas Thomas, Mieke Bal, John Forrester, John Windsor, Naomi Schor, Susan Stewart, Anthony Alan Shelton, John Elsner, Roger Cardinal and an interview with Robert Opie.

I'm Really Listening Even If I'm Not Looking at You - Learn how our brains work with our senses (Paperback): Karen... I'm Really Listening Even If I'm Not Looking at You - Learn how our brains work with our senses (Paperback)
Karen Otazo
R244 Discovery Miles 2 440 Ships in 10 - 15 working days

Are you Kinesthetic/Moving-First? Are you Visual/Seeing-First? Are you Auditory/Hearing-First? Every face tells a story. People may say you are lying when you look down. Not true You may just be feeling or hearing what's being said. There's more to the story on what your eyes are saying. Much more than the pronouncements on the internet and TV would like for you to believe All people do not learn in the same way, at the same rate and at the same time. As a writer of business books, a thinking partner and worldwide executive coach for many years, Dr. Karen Otazo helps us understand how our brains work with our senses at school, at home and with any person of authority. I'm Really Listening Even Though I'm Not Looking at You helps, parents, teachers, kids and young adults be more successful at school and in their lives. You will learn about your brain, learning styles and more.

Discovering the Ultimate Tool - How to Build Rapport Almost Instantly and Get on with Anyone You Meet in Any Circumstance... Discovering the Ultimate Tool - How to Build Rapport Almost Instantly and Get on with Anyone You Meet in Any Circumstance (Paperback)
Beverly Kim Kepple
R450 Discovery Miles 4 500 Ships in 10 - 15 working days

Learn how to build rapport almost instantly and get on with anyone you meet in any circumstance. Communicate better and improve your self confidence. Manage others more effectively. Be more successful in what ever you choose

Advances in the Study of Behavior, Volume 39 (Hardcover, 39th edition): H. Jane Brockmann, Charles T. Snowdon, Timothy J.... Advances in the Study of Behavior, Volume 39 (Hardcover, 39th edition)
H. Jane Brockmann, Charles T. Snowdon, Timothy J. Roper, Marc Naguib, Katherine E Wynne-Edwards
R3,635 R2,696 Discovery Miles 26 960 Save R939 (26%) Out of stock

"Advances in the Study of Behavior" was initiated over 40 years ago to serve the increasing number of scientists engaged in the study of animal behavior. That number is still expanding. This volume makes another important "contribution to the development of the field" by presenting theoretical ideas and research to those studying animal behavior and to their colleagues in neighboring fields. "Advances in the Study of Behavior" is now available online at ScienceDirect full-text online from volume 30 onward.

Practical Handbook of Multi-Tiered Systems of Support - Building Academic and Behavioral Success in Schools (Paperback): Rachel... Practical Handbook of Multi-Tiered Systems of Support - Building Academic and Behavioral Success in Schools (Paperback)
Rachel Brown-Chidsey, Rebekah Bickford
R1,305 Discovery Miles 13 050 Ships in 9 - 17 working days

Accessible and comprehensive, this book shows how to build a schoolwide multi-tiered system of support (MTSS) from the ground up. The MTSS framework encompasses tiered systems such as response to intervention (RTI) and positive behavioral interventions and supports (PBIS), and is designed to help all K-12 students succeed. Every component of an MTSS is discussed: effective instruction, the role of school teams, implementation in action, assessment, problem solving, and data-based decision making. Practitioner-friendly features include reflections from experienced implementers and an extended case study. Reproducible checklists and forms can be downloaded and printed in a convenient 8 1/2" x 11" size.

Behavioral Operations Management (Paperback): Christoph H. Loch, Yaozhong Wu Behavioral Operations Management (Paperback)
Christoph H. Loch, Yaozhong Wu
R1,975 Discovery Miles 19 750 Ships in 10 - 15 working days

Behavioral Operations Management stems from a long observed gap in operations management on our understanding of human behavior and the emergence of a set of methods that promise the potential of being able to address such behavioral issues. The recent emergence of a set of methods and structured areas of study allow us to analyze behavioral issues within the OM paradigm. The potential of Behavioral Operations Management is a continuation of using rigorous mathematical theory and scientific experimental methods to study a set of phenomena previously unable to be modeled. Behavioral Operations Management starts with a short overview of the field of operations management. The authors define Behavioral OM and overview a number of important relevant behavioral issues including their applications in the existing OM work. Finally, the authors propose new directions for research on these topics.

Instant Manager: Body Language (Paperback, New): Geoff Ribbens, Richard Thompson Instant Manager: Body Language (Paperback, New)
Geoff Ribbens, Richard Thompson
R638 Discovery Miles 6 380 Ships in 10 - 15 working days

Whether you are finding your way as a manager or you want to enhance the skills you already have, the Instant Manager series is exactly what you need Written by leading experts, they are inexpensive, concise but above all authoritative guides to the subject at hand. The portable format allows you to carry the book easily to fit learning and development into your busy work life. Based on the 10 most FAQs, each chapter ends with a quick tip that can be taken on board immediately. A handy tear out card covering the most salient points allows you to carry the expertise with you wherever you go. 'Body Language' includes coverage of the following, specifically tailored to give managers an understanding of Body Language can help them at work: what body language is and why it is important in management, how it can help in understanding office politics, improving presentation, interview and appraisal skills. Two particularly fascinating chapters cover body language within the contexts of the office social life and the topical subject of security. Backed by the authority of the Chartered Management Institute, this is an essential addition to the manager's library.

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