All new resources ... 24 activities, 6 instruments, 18 presentation and discussion resources
* Resources?Experiential learning activities, instruments, and presentation and discussion resources covering a variety of topics. And all can be customized for your specific needs.
* Contributors?All materials are written by active HRD practitioners. And just like you, they are consultants, university professors, and private industry professionals. You get a variety of perspectives from well-known and up-and-coming professionals from all over the world!
* Topics?You get materials for a variety of needs, from team building to improving processes to implementing organizational change.

Be prepared for the new training year with this must-have resource?exclusively from Pfeiffer!

Sometimes it's not a college degree that will make someone successful. Sometimes all it takes is a good idea, and the drive to seek the resources to help mold the idea into a plan and into reality.
"Making the Steve Jobs Movie" is a dialogue between first-time movie producer Mark Hulme and several of his professional peers about the process to take the story of Steve Jobs and his irrefutable success to the big screen. It isn't a nuts-and-bolts story of the movie industry, and it isn't a story of" what" one entrepreneur should do to make his idea come to fruition. Instead, "Making the Steve Jobs Movie" reveals an inside-look into the discussions - in essence, a "visual" "how to" - that make successful ideas into successful realities.
Joe Mancuso has more than 50 years' of experience as a successful entrepreneur and is the founder of CEO Clubs, of which Mark Hulme and his peers are members. With his help and the dialogue within "Making the Steve Jobs Movie," Mancuso shows how anyone can apply the same principals and efforts as Jobs did to Apple and how Hulme did to his movie into making their own ideas and their own businesses successful.

Developing Organisational Consultancy provides consultants with theoretical and practical advice on how to handle typical consultancy challenges. Well-established organisational consultants from the UK and the USA offer descriptions of problems they have encountered in their work, theoretical and practical approaches that they have found helpful, cases from their actual practice, and advice about how to apply their suggested approach generally. Chapters are grouped together to address three key areas of interest to consultants: * evolving a professional stance * considering psychodynamic approaches * applying organisational theory. For both experienced and newly-practising organiszational and management consultants, this book is a valuable source of reference and the key to developing a more aware and successful practice.

At last, a complete business plan guide just for independent consultants!

. . . And who better to write it than North America's #1 bestselling author on consulting?

Unlike most general business plan books that focus on raising capital and applying for loans, this unique do-it-yourself guide concentrates on defining services and products. Written by Herman Holtz, the nation's leading expert on making it as an independent consultant, it tells you everything you need to know to develop a realistic, workable business plan that prepares you for any contingency and helps guide your day-to-day decision making as your business flourishes and grows. Numerous illustrations and worksheets guide your every step and save you the drudgery of starting from scratch. From mission statements and start-up decisions to identifying clients and products, from marketing plans and rate structures to prospects for diversification and income projections, this book covers all business planning topics of crucial concern to consultants, including:

• Gathering data for your plan
• Working up a general outline
• Defining your products or services
• Market research and sales strategies
• Rate structures and income projections
• Worksheets to help you create objectives and set goals
• Sample business plan

Reveals emerging techniques for answering the challenges senior managers face today: improving organizational quality, inspiring team performance, and creating powerful long-range strategy. Presents a proven model for understanding organizations and demonstrates how it can be used to effect positive change in organizational systems.

Dramatically grow your client base following pragmatic and insightful advice by bestselling author Doug Fletcher How to Win Client Business When You Don't Know Where to Start: A Rainmaking Guide for Consulting and Professional Services serves as an invaluable and indispensable guide for everyone in the business of selling professional and consulting services. Author Doug Fletcher dives deeply into the five skills required to "make it rain" Create Your Personal Brand Identity Demonstrate Your Professional Expertise Build Your Professional Ecosystem Develop Trust-Based Relationships Practice Everyday Success Habits How to Win Client Business When You Don't Know Where to Start provides a masterclass in teaching the practical techniques and concrete strategies that professional services providers were never taught in school or on the job. Pragmatic lessons take the place of the vaguely defined principles found in competing books to turn readers from sales novices into rainmakers. Written by the same celebrated author who brought readers the best-selling book How Clients Buy, How to Win Client Business When You Don't Know Where to Start is perfect for any professional services provider or consultant who seeks to dramatically increase their book of business.

This title was first published in 2002. How do you add value to your clients? Is it the process you use, or the technical skills you deploy? Or perhaps it's your ability to adjust the way you sell and deliver your services based upon your tacit understanding of your client's culture - the way we do things round here. Such chameleon-like behaviour is fundamental to successful consulting, and yet it is neither widely understood nor practised within the profession. Until now. This book describes a powerful way to improve the consultancy process, from selling the service to delivering the engagement, through a concept called cultural intelligence - the missing dimension of effective consultancy. By revisiting the consultancy process using a simple model of organizational culture, this text creates a potent technique for tailoring the principal consultancy processes of selling, relationship management, account management and engagement management. Such tailoring that ensures the consultant and consultancy firm can blend into their clients' organizations more effectively and as a result add immediate and lasting value.

How does this scenario sound? You have an area of expertise. You can offer sensible and authoritative advice to others. They pay you. You go home feeling fulfilled.

Sound too simple? Well with some enthusiasm and some Smart advice to help you along the way, Patrick Forsyth, successful entrepreneur and leading consultant, will show you everything you need to know about starting and maintaining a successful consultancy.

"Smart Things to Know About Consultancy" will give you the foot-up you need; from deciding your service range and fee scale, through targeting prospects and brand management, to writing winning proposals and working styles. You need to be a jack of all trades and, more importantly, master of many. Patrick Forsyth reviews these topics and many more: The nature of consultancy a what do consultants actually do?

• Marketability - any consultant must decide exactly what it is that he or she is going to actually do for their clients. OK, so youve got a great area of expertise, but is there a market for it?

• Setting fees and fee policy - consultancy may be inseparable from the word advice, but there is a difference. Advice can be freely given, but consultancy needs to be paid for. You need to decide how exactly you will charge and, in due course, get the money thats due to you.

• Target market - once you have your business up and running you need to decide where your clients are going to come from. With whom do you communicate? You need to decide who and how many to approach, and, equally important, who to ignore.

• Promotion a so now you know who to communicate your message to, but whats the best way to go about it? And how does one manage that processat the same time as juggling the other twenty things that are just as important?

• Career options a what does the future hold?

SMART QUOTES:
'The best way to predict the future is to invent it' Dennis Gabor

The field of management consultancy research has grown rapidly in recent years. Fuelled by the drivers of complexity and uncertainty, a growing number of organizations - both profit and third sector alike - are looking at management consultancy to assist in their aims for development and change. Consultants have become a common feature in organizational change initiatives, involved in both providing advice and in implementing ideas and solutions. However, despite this growing recognition and influence, management consultancy is still often misunderstood or criticized for its lack of theoretical underpinning. The book seeks to address these issues by offering applied theoretical insights from academics that both teach and practice management consultancy. Written by recognized experts in their field, the contributors combine original insights with authoritative analysis. Uniquely, this book identifies emerging themes with critical discourse and provides rich empirical case study evidence to show the reader how management consultancy projects are implemented. Real-world international consultancy projects are featured as written up cases featuring organizations from multi-national corporations to the public sector. Written for graduate level managers or those who have practical leadership experience, this book will enable readers to apply management consultancy models beyond a classroom context

What is management consultancy? How has it developed? How does it affect businesses? This book answers these questions and introduces the field for those looking to develop a career as a management consultant. Providing a thorough introduction to management consultancy, Morgen Witzel covers the topic from a range of perspectives including the field's historical development, the client's perspective, business analysis, return on investment, consulting failures, ethics and accountability and the growing importance of sustainability. With exercises and case studies throughout, this practical textbook provides students with a rounded and critical understanding of what it means to be a management consultant and in so doing, will help readers emerge as employable management consultants of the future.

This book provides consultants with a career framework to build, grow, and transform their consulting businesses by becoming brilliant at the basics. The Odyssey process challenges current thinking and offers a methodology to help readers rise to the top of the profession by applying leading-edge techniques and methodologies. An ideal companion to the Odyssey Consulting Institute's suite of learning materials, this book details a proven system designed for consultants who want to work at the highest levels and achieve greater rewards. The consultant's growth path outlined in the book demonstrates how a successful consultant builds a sustainable career by working through the Odyssey process. Explaining what consultants must do to join the top 10 percent of the profession and be rewarded accordingly, this book delivers both the tools and the confidence to develop powerful relationships with the right people and drive greater value-based revenue.

Skyrocket Your Business helps readers create a gateway to the change they want to make by showing them how not to waste another moment investing their money and effort in the wrong direction. There are several good reasons to donate to a cause. However, very few people have been able to leverage the hidden business potentials in a donation. Understanding how to make a donation to impact one's cause, business, and life will help create the next big steps and gain the competition and recognition needed to stand out. Over the past seven years, Dr. Francis N Mbunya has helped donors identify and leverage the potentials hidden in their donations in order to create massive value for themselves and their businesses. In Skyrocket Your Business at Zero Cost, Dr. Mbunya uses simple and straightforward steps to explain to donors how to: Pick their interest in the cause they donate to Pitch their interest in a donation Enable their donation to give back to themselves and their business Duplicate the impact of a donation in order to better benefit their business

The practical toolbox for readers of Million Dollar Consulting
This useful guide provides specific checklists, guidelines, templates, and actual examples for every step of the consulting process. It covers marketing, sales, meetings, implementation, follow-up, invoicing, practice management, insurance, equipment, subcontracting, and scores of other elements. Thousands of people have bought Weiss's Million Dollar Consulting and started their own consultancy. Now, this handy resource goes hand-in-hand to provide all the tools new consultants need to enact all the recommendations and ideas in Million Dollar Consulting.
Alan Weiss, PhD (East Greenwich, RI), has consulted for hundreds of organizations around the world, including Mercedes-Benz, Hewlett-Packard, Merck, Chase, American Press Institute, and the Times-Mirror Group. He is the author of 12 books, including Getting Started in Consulting (0-471-47969-1) and Organizational Consulting (0-471-26378-8).

Business Consulting in a Multicultural America, a revised and expanded edition of the popular Multicultural Marketing and Business Consulting, provides a comprehensive, multidisciplinary, and multicultural approach to business strategy and consulting. It emphasizes a diverse customer focus to strategic thinking and problem solving. Readers are presented with the concepts, tools, and techniques that reflect global best practices for fledgling businesses. The book helps students, business owners, and managers identify and formulate solutions that improve business performance and achieve social responsibility goals in an increasingly multicultural marketplace.

Fuel your business' transition into the digital age with this insightful and comprehensive resource Digital Business Transformation: How Established Companies Sustain Competitive Advantage offers readers a framework for digital business transformation. Written by Nigel Vaz, the acclaimed CEO of Publicis Sapient, a global digital business transformation company, Digital Business Transformation delivers practical advice and approachable strategies to help businesses realize their digital potential. Digital Business Transformation provides readers with examples of the challenges faced by global organizations and the strategies they used to overcome them. The book also includes discussions of: How to decide whether to defend, differentiate, or disrupt your organization to meet digital challenges How to deconstruct decision-making throughout all levels of your organization How to combine strategy, product, experience, engineering, and data to produce digital results Perfect for anyone in a leadership position in a modern organization, particularly those who find themselves responsible for transformation-related decisions, Digital Business Transformation delivers a message that begs to be heard by everyone who hopes to help their organization meet the challenges of a changing world.

""I wish this book had been available when I began my independent career. There's only one word for it - PRICELESS ""

-Shay McConnon, psychologist, trainer, coach, magician and mentor

""Grounded in common-sense and humour and very clear about what can send you off track."

- Norman Walker, former global head of Human Resources for Novartis, now an independent senior executive coach and consultant on leadership

"A"MUST read, for anyone thinking about life outside the organisation""

- Goran Hultin former Deputy Director General at the ILO (International Labour Office), now a successful independent consultant

""

HOW TO WORK FOR YOURSELF AND MAKE IT WORK

Are you thinking of starting up on your own and working for yourself? Do you need to know the nuts and bolts of setting up; marketing yourself and prospecting for new business; keeping things running on a day-to-day basis? Have you already made the leap and want to get more work, new clients, higher fees? This practical, no-nonsense book pulls no punches and gives you all the guidance you need to set yourself up and get work in the first place, plus all the know-how you need to survive, prosper and expand once you're up and running.

See the book's website at www.pearson-books.com/startinguponyourownfor up-to-the minute financial and tax information for small businesses and the self-employed.

This book was previously known as "Smarter Consulting."

IF YOU NEVER WANT TO WORK FOR SOMEBODY ELSE AGAIN, YOU NEED "STARTING UP ON YOUR OWN "

Chances are that if you're looking at this book you are at least thinking about taking the big step of going it alone. Or you're already in business as an independent and you want to get better at it. Well, you've come to the right place. "Starting Up On Your Own" covers everything you need to get ready to work for yourself and, once you've taken the plunge, how to develop your business and stay the course.

If you're not already in business, the first step is to decide if this is the right path for you. To help you with this critical decision, this book takes you through the reality of what's involved and has a unique self-assessment quiz to help you check out your suitability for the independent working lifestyle.

You're probably an expert in your chosen field. That's great: you'll be selling your expertise. But when you're working for yourself you have to be good at a whole lot of other things too. "Starting Up On Your Own" covers everything you need to do to make money and survive as an independent.

* Where do I start?

* How should I market myself?

* How can I get repeat business from my clients?

* How do I win new clients?

* What should I charge and what do I need to do to make sure I get paid on time?

* When can I put up my fees? (And when shouldn't I?)

* Can I work from home?

* How much will I need to invest?

* Should I hire someone else to work for me?

* How shall I organise my time?

The answers to all these questions and more are right here. What are you waiting for?

Mike Johnsonbegan life as an independent, freelance consultant in 1982, before founding a corporate communications firm in Brussels and London, following a career in journalism and corporate communication for multinational corporations. In 1999 he started again as an independent consultant and freelance. This book is about what he has learned on his freelance journey. His focus today centres around the world of work, talent management and corporate communication for both private and public organizations The author of eleven books on business and management issues, including "Winning the People Wars," "Talent Magnet" and "The New Rules of Engagement," Mike also developed a series of World of Work studies for the "Financial Times" and "The Economist""and for many international corporations and consulting firms." A frequent speaker at conferences and seminars around the globe, he is the founder and chairman of the independent global think-tank the FutureWork Forum (www.futureworkforum.com). Oh, yes, he's also quite good at working for himself

A close-up examination of several important consultation models and of the structure, dynamics, and operation of family businesses in Brazil, Canada, Chile, Ireland, South Korea, Lebanon, Mexico, Saudi Arabia, Scotland, Trinidad & Tobago, Turkey, the United Kingdom and the United States This book is designed to fill an important gap in the family business literature. Florence W. Kaslow, Ph. D., Editor, an internationally respected authority in both family psychology and family business consultation, presents a disciplined look at how family businesses are structured, the ebb and flow of their dynamics, and the ways they operate in thirteen diverse countries spanning four continents. Top family business consultants working in those countries share their methods of helping clients increase earnings and fulfill the missions of their companies. The contributors examine essential aspects of the world of family business today, including family offices, globalization, and the management of a family's wealth. Tables and figures, plus a helpful glossary, make complex and unfamiliar information easy to understand. As the world's economies interface and intertwine with the evolution of international markets and globalization, the Handbook of Family Business and Family Business Consultation provides the essential broad knowledge that family business consultants need in today's business climate. It provides a capsule history of the premiere organization dedicated to helping family businesses, the Family Firm Institute (FFI), and then examines issues essential to anyone involved in, or consulting to, family businesses, including: the importance of family businesses to the economic well-being of countries worldwide family officeswhat they are and why they're important the significance of differentiating between the family business and the business of being a family for everyone involved in these overlapping relationships the multiple and diverse roles that family business consultants play in different kinds of businesses and in different countries the roles of non-family employees in family businesses gender issues that affect family businesses sibling rivalry and other issues of family conflict the trend toward globalization in various family businessesand the implications of this trend in terms of family wealth dispersion, international understanding, competitiveness, and other emerging phenomena With expert commentary from family business consultants in such a wide variety of countries, the Handbook of Family Business and Family Business Consultation is an essential read for family business consultants, family business owners, and Family Business Forum staff and member families, as well as professors and students in MBA programs and family business courses.

A close-up examination of several important consultation models and of the structure, dynamics, and operation of family businesses in Brazil, Canada, Chile, Ireland, South Korea, Lebanon, Mexico, Saudi Arabia, Scotland, Trinidad & Tobago, Turkey, the United Kingdom and the United StatesThis book is designed to fill an important gap in the family business literature. Florence W. Kaslow, Ph. D., Editor, an internationally respected authority in both family psychology and family business consultation, presents a disciplined look at how family businesses are structured, the ebb and flow of their dynamics, and the ways they operate in thirteen diverse countries spanning four continents. Top family business consultants working in those countries share their methods of helping clients increase earnings and fulfill the missions of their companies. The contributors examine essential aspects of the world of family business today, including family offices, globalization, and the management of a family's wealth. Tables and figures, plus a helpful glossary, make complex and unfamiliar information easy to understand.As the world's economies interface and intertwine with the evolution of international markets and globalization, the Handbook of Family Business and Family Business Consultation provides the essential broad knowledge that family business consultants need in today's business climate. It provides a capsule history of the premiere organization dedicated to helping family businesses, the Family Firm Institute (FFI), and then examines issues essential to anyone involved in, or consulting to, family businesses, including: the importance of family businesses to the economic well-being of countries worldwide family offices--what they are and why they're important the significance of differentiating between the family business and the business of being a family for everyone involved in these overlapping relationships the multiple and diverse roles that family business consultants play in different kinds of businesses and in different countries the roles of non-family employees in family businesses gender issues that affect family businesses sibling rivalry and other issues of family conflict the trend toward globalization in various family businesses--and the implications of this trend in terms of family wealth dispersion, international understanding, competitiveness, and other emerging phenomenaWith expert commentary from family business consultants in such a wide variety of countries, the Handbook of Family Business and Family Business Consultation is an essential read for family business consultants, family business owners, and Family Business Forum staff and member families, as well as professors and students in MBA programs and family business courses.

This is the autobiography of one of the most influential management consultants of recent times. Herbert Henzler grew up in the German village of Neckarhausen during the Second World War. Starting his career as a sales apprentice with Shell, he went on to study at the universities of Saarland, Ludwig-Maximillian and California, Berkeley, where he received his PhD in economics. In 1970, Henzler accepted an offer to join McKinsey & Company, a rapidly growing firm that would eventually become the world's leading consultancy group. Working in its German office, Henzler quickly rose to Partner in 1975 and then Director in 1978. His spectacular rise continued when, in 1985, Henzler became head of McKinsey's German office and one of the most powerful management consultants in the world. Honest and at times direct, this book provides a rare insight into the world of management consultancy and how one man made it to the top by constantly pushing the boundaries.

From business models to unique selling propositions, from product offerings to sales, marketing and pricing strategies, this book reveals what sets Chinese electric car manufacturers apart from their Western counterparts. Chinese automakers are gradually establishing themselves as the new trendsetters in the automotive industry as they make technological advances in various fields, especially in electric vehicles. As more of them look overseas for opportunities, especially in the European market, it is time for the local players to better understand who they are up against and take steps to keep up with the rapid growth of their Far Eastern competitors. Based on Simon-Kucher's project experience, this book shows what is going on behind the Great Wall, informs readers about the latest technological trends and advances in China, and offers suggestions on what Chinese newcomers should bring with them when they come to town. Sharing valuable insights for all readers with an interest in the electric vehicle (EV) industry, this book will be particularly relevant for managers and decision-makers at Western OEMs, suppliers, and other relevant players in the automotive industry.

Follow the expert advice in this book--the fourth in The Ultimate Consultant Series--and you won't fall victim to the success plateau that undermines many consultants. If you feel that your work has become easier, it may be that you're not climbing "up" but rather moving laterally. And, sooner or later, your plateau will begin to erode and you'll find yourself on a decline. In How to Acquire Clients, Alan Weiss, internationally recognized consultant and author of the best-selling Million Dollar Consulting, shows you how to continue to move "up the mountain."

This timely volume provides innovative perspectives on the management advice industry from leading contributors in critical theory, organizational behaviour, sociology, psychology, actor-network theory and narrative analysis. It addresses such fundamental questions as:
What is management knowledge?
How is it created and sold?
What is the role of consultants, gurus, academics in this process?
Does the management advice industry add value?
What is the nature of the client-consultant relationship?

The development of interest in the management advice industry, both within the business press and the social sciences, reflects the need to answer these questions. The critical analysis presented here evaluates what management consultants offer as well as investigating the emergence of their industry as a contemporary social phenomenon.

This volume provides the first critical evaluation of the different actors and activities that comprise the management advice sector, and will be invaluable both to those teaching courses in consultancy and to analysts who are trying to make sense of the explosion in the management knowledge industry.

Strategy consulting is one of the most highly respected and at the same time deeply detested jobs on this planet. Despite all the attention and controversy, though, there is surprisingly little written about it specifically. To address this void, this Element provides a comprehensive overview of this fascinating and emerging profession. Relying on existing research and the author's practical experience, it describes what strategy consulting is, where it comes from, how to effectively practice it and where to take it into the future. Taking the position of the individual strategy consultant, it offers an insightful perspective that is useful for scholars, students, consultants and clients of strategy consulting. In doing so it moves away from the dominant corporate practice of analytical strategy consulting. Instead, it offers an idealized whole-brain and whole-person view on what strategy consulting could and should be like in order to fully live up its promise as a profession contributing to society.

As a professional, you can't just apply your expertise. You need to present solutions in a way that best suits your clients. You have to work with a wide variety of people: team members, subject matter experts, top executives, and others. Working effectively with associates--while keeping an eye on budgets, schedules, and results--requires a collaborative outlook."Successful professionals today need more than technical skills-- they need to know how to foster and nourish relationships with clients. Consultative skills are essential in this process. The tools outlined in The Consultative Approach have proved to make a difference for our professionals in dealing with their clients."
--Jon Olson, partner, Arthur Anderson
"This book is rich, not only with specific suggestions and step-by-step instructions, but also with commentary and illustrations from [the authors'] own client organizations. It is a useful book about a very important subject."
--William Bridges, president, William Bridges & Associates
Working consultatively enables you to:
* Know how to work effectively with all types of people
* Use a strategic and collaborative communcation process
* Apply your expertise in ways that show your value . . . and more!
The Consultative Approach is a how-to handbook that will enable you to reap the benefits of partnering. You'll find informative case studies, easy-to-use assessment tools, enlightening exercises, and practical worksheets. Plus, you'll get flow chart planning guides and a partnering strategy action plan that will enable you to chart your communication growth. The Consultative Approach has it all! Plot your path to consultative success withthis comprehensive guidebook.