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Books > Business & Economics > Business & management > Sales & marketing > Public relations

Work, Locality and the Rhythms of Capital - The Labour Process Reconsidered (Paperback): Jamie Gough Work, Locality and the Rhythms of Capital - The Labour Process Reconsidered (Paperback)
Jamie Gough
R4,076 Discovery Miles 40 760 Ships in 10 - 15 working days

This theoretical and empirical study examines the relationship between the organisation of work, industrial relations, production spaces and the dynamics of capitalist investment. Jamie Gough explores the connections between labour process change, products, local economy and society, spaces and forms of competition, and firm's locational strategies. In a path-breaking analysis he shows that these are closely bound up with the business cycle and other rhythms of investment. Differences within the labour process are central to the argument. Gough explores the divisions between workers arising from these differences and from spatial flows of capital, and suggests strategies through which these divisions might be overcome.

Dealing with consumer uncertainty - Public Relations in the Food Sector (Hardcover, 2002 ed.): Karin Bergmann Dealing with consumer uncertainty - Public Relations in the Food Sector (Hardcover, 2002 ed.)
Karin Bergmann
R2,779 Discovery Miles 27 790 Ships in 18 - 22 working days

The current practice of communication in the nutritional economy often produces significant uncertainty in a large fraction of the population. Efficient and comprehensive publicity by entrepreneurs on the industrial production of foodstuffs needs a new concept for communication between producers, processors, wholesalers, retailers, and end users. Without overgeneralizing, the author explains what makes the consumers uncertain and which consequences this uncertainty has for their nutritional behavior. The main aim of this book is the empirical explanation of the connection between the uncertainty concerning the health value of industrially produced foodstuffs and the behavior of consumers in relation to information. It shows how consumers currently perceive the publicity activities of the food industry and what their needs are as far as information is concerned. The practical consequences derived from the empirical results are comprehensibly described.

Global Perspectives of Occupational Social Work (Hardcover): Paul Maiden Global Perspectives of Occupational Social Work (Hardcover)
Paul Maiden
R4,494 Discovery Miles 44 940 Ships in 10 - 15 working days

Explore the history and practice of social work around the world This fascinating book presents a broad international survey of the development and current practices of occupational social work. Covering seven countries around the world, Global Perspectives of Occupational Social Work offers a unique cross-cultural perspective on issues of interest to social workers everywhere. From India to Ireland, issues of training, sexual harassment, and workplace health and safety are remarkably similar and intriguingly varied. Global Perspectives of Occupational Social Work describes the evolution of social work in factories and, later, in offices. When industrialization brought women into factories, owners hired nurses or governesses to guard, chaperone, and advise the young women in their employ. Since then occupational social work has sought to keep a balance between the interests of management and workers. In addition to discussing history and professional development, Global Perspectives of Occupational Social Work reveals the way professionals like you handle the same situations you face every day, including: the shift toward privatization corporate restructuring and downsizing developing alcohol and substance abuse interventions creating employee assistance programs racism and sexism in the workplace HIV/AIDS and other health problems workplace violenceCovering Australia, India, Germany, Ireland, South Africa, Israel, and the US, Global Perspectives of Occupational Social Work is a major contribution to the professional literature. Not only will this book increase international awareness, it may supply you with unique perspectives and fresh strategies for solving the problems your colleagues in Jerusalem and Pretoria also face.

Fearless Public Speaking - How to Destroy Anxiety, Captivate Instantly, and Become Extremely Memorable - Always Get Standing... Fearless Public Speaking - How to Destroy Anxiety, Captivate Instantly, and Become Extremely Memorable - Always Get Standing Ovations (Hardcover)
Patrick King
R626 Discovery Miles 6 260 Ships in 18 - 22 working days
Getting Attention (Paperback): Susan Y. Kohl Getting Attention (Paperback)
Susan Y. Kohl
R1,546 Discovery Miles 15 460 Ships in 10 - 15 working days

Getting Attention: Leading-Edge Lessons for Publicity and Marketing is a savvy and innovative guide to getting your message heard in today's dynamic and noisy markets. It's an insider's look at what works and what doesn't in the fast-paced, high-tech world of communications. You'll learn to leverage a spectrum of new and often free technologies, not only the Internet, to distinguish your product or service and reach customers and influencers. Getting Attention reveals how to tailor a message for a specific or multiple media so that it has the best chance of reaching and informing your target market. And most importantly, the book features countless guerrilla tactics for achieving the publicity and marketing results you need without spending a lot of money. You'll learn how to blend innovative and traditional promotional techniques and create programs that build customer relationships and bolster your bottom line. Gain the real-world success secrets from leading marketing visionaries from the non-profit, entertainment, government, and corporate high-tech fields. Whether you're a PTA volunteer, a manager at a start-up company, or the head of a Fortune 1,000 corporate communications department, Getting Attention can help you successfully position your product or service for success.

Using Public Relations Strategies to Promote Your Nonprofit Organization (Paperback): Ruth Ellen Kinzey Using Public Relations Strategies to Promote Your Nonprofit Organization (Paperback)
Ruth Ellen Kinzey
R1,667 Discovery Miles 16 670 Ships in 10 - 15 working days

Learn how to strategically execute public relations assignments! In Using Public Relations Strategies to Promote Your Nonprofit Organization, you will explore an easy-to-follow explanation on why nonprofit groups must take a more business-like approach in their communications. You will also discover instructions on how to make newsletters, annual reports, speaker's bureaus, and board selection easy yet effective. As a marketing, public relations or development professional, you will gain effective public relations tools that are within your established budget parameters. Public relations expertise is becoming extremely important to the survival of nonprofit organizations as more and more nonprofits compete for dollars. Using Public Relations Strategies to Promote Your Nonprofit Organization recognizes that nonprofit professionals may wear many different hats and may have very limited public relations or marketing training. Therefore, with Using Public Relations Strategies to Promote Your Nonprofit Organization, you will find that even a novice communicator will be able to perform marketing and public relations tasks in an effective, strategic manner. Some of the areas you will explore include: adopting a business strategy step-by-step guide to creating your annual report step-by-step guide to creating your nonprofit newsletter how to set up an effective speaker's bureau, strategically market your speaker's bureau, and monitor its effectiveness in generating revenue for your nonprofit organization writing speeches to promote your nonprofit organization using audiovisual aids and nonverbal communication in your speeches selecting and organizing a board of directors board of directors job description, recruiting and retention Using Public Relations Strategies to Promote Your Nonprofit Organization explains why you must take a more business like approach to public relations write nonprofit groups and assists the novice public relations specialist with executing basic PR tasks that are pertinent to an organization's profits. You will gain step-by-step guidance on steering your nonprofit organization to financial success.

Using Public Relations Strategies to Promote Your Nonprofit Organization (Hardcover): Ruth Ellen Kinzey Using Public Relations Strategies to Promote Your Nonprofit Organization (Hardcover)
Ruth Ellen Kinzey
R4,501 Discovery Miles 45 010 Ships in 10 - 15 working days

Learn how to strategically execute public relations assignments In Using Public Relations Strategies to Promote Your Nonprofit Organization, you will explore an easy-to-follow explanation on why nonprofit groups must take a more business-like approach in their communications. You will also discover instructions on how to make newsletters, annual reports, speaker's bureaus, and board selection easy yet effective. As a marketing, public relations or development professional, you will gain effective public relations tools that are within your established budget parameters. Public relations expertise is becoming extremely important to the survival of nonprofit organizations as more and more nonprofits compete for dollars. Using Public Relations Strategies to Promote Your Nonprofit Organization recognizes that nonprofit professionals may wear many different hats and may have very limited public relations or marketing training. Therefore, with Using Public Relations Strategies to Promote Your Nonprofit Organization, you will find that even a novice communicator will be able to perform marketing and public relations tasks in an effective, strategic manner. Some of the areas you will explore include: adopting a business strategy step-by-step guide to creating your annual report step-by-step guide to creating your nonprofit newsletter how to set up an effective speaker's bureau, strategically market your speaker's bureau, and monitor its effectiveness in generating revenue for your nonprofit organization writing speeches to promote your nonprofit organization using audiovisual aids and nonverbal communication in your speeches selecting and organizing a board of directors board of directors job description, recruiting and retention Using Public Relations Strategies to Promote Your Nonprofit Organization explains why you must take a more business like approach to public relations write nonprofit groups and assists the novice public relations specialist with executing basic PR tasks that are pertinent to an organization's profits. You will gain step-by-step guidance on steering your nonprofit organization to financial success.

The Role of the Hospitality Industry in the Lives of Individuals and Families (Paperback): Pamela R. Cummings, Francis A.... The Role of the Hospitality Industry in the Lives of Individuals and Families (Paperback)
Pamela R. Cummings, Francis A. Kwansa, Marvin B Sussman
R1,499 Discovery Miles 14 990 Ships in 10 - 15 working days

The Role of the Hospitality Industry in the Lives of Individuals and Families explores the evolution of the hospitality industry and the relationships between hospitality providers, their families, and the guests they serve. Focusing on the human aspect of the business, this text will give hospitality providers a better understanding of the human relations issues that they or their employees may face and show them how your services affect guests. Offering research and insight into customs and traditions that have influenced modern services, The Role of the Hospitality Industry in the Lives of Individuals and Families will teach you how to better meet the needs of guests at the national or international level while learning how the industry affects employees and their lives outside of work.The Role of the Hospitality Industry in the Lives of Individuals and Families discusses many different themes that relate to the improvement of the profession for both guests and employees, such as the spiritual, philosophical, and historical provisions of hospitality; the human resource and work issues of employees in the industry; consumer and family demands; and marketing strategies for hospitality organizations. In addition, this text discusses many issues that affect guests and that affect you as an employer or employee, such as: responding to the needs of travelers for a "home away from home" dealing with the social and health issues of guests recognizing the changing food habits of Americans and their impact on the hospitality industry examining the frequently negative attitude of Americans toward service hospitality employees balancing a career in the hospitality industry and family life researching the frequency of fast food patronage by older adults and the importance of hotel/motel services to older adults to determine if areas of service need improvement protecting employees from overly demanding guests balancing compassion, generosity, and idealism with the corporate profit maximization mandateThe Role of the Hospitality Industry in the Lives of Individuals and Families also examines the cultural relationships fostered by the hospitality industry as a benefit and proof of quality services. Complete with ideas for further research, this text will help you and your employees evaluate the personal effects of the hospitality industry and help provide better services to guests.

Banking and Finance in Islands and Small States (Hardcover): Michael Bowe, Lino Briguglio, James W. Dean Banking and Finance in Islands and Small States (Hardcover)
Michael Bowe, Lino Briguglio, James W. Dean
R2,834 Discovery Miles 28 340 Ships in 10 - 15 working days

This collection of essays analyzes the special characteristics of the banking and financial sectors in islands and small states, and focuses on three main areas: the general financial environment; offshore financial centres; and banking and financial regulation. The main emphasis is on territories where banking and financial activity make a substantial contribution to gross domestic product.

Crystallizing Public Opinion (Hardcover): Edward L Bernays Crystallizing Public Opinion (Hardcover)
Edward L Bernays
R503 Discovery Miles 5 030 Ships in 18 - 22 working days
Media Management Review (Hardcover): Charles Warner Media Management Review (Hardcover)
Charles Warner
R4,491 Discovery Miles 44 910 Ships in 10 - 15 working days

This unique publication deals exclusively with current media management issues. It fills a void in the current literature and provides an outlet for a growing number of media scholars and practitioners interested in the ever-changing and ever-more-complex field of media management. The "Media Management Review" was designed to appeal to working professionals who deal directly with managing the media: radio, television, cable, newspapers, magazines, new media, and advertising agencies. Written in a style that is both understandable and applicable, this annual volume is an indispensable resource filled with information on the latest media management theories and practices.

Brand Yourself - A no-nonsense brand toolkit for small businesses (Paperback): Lucy Werner, Hadrien Chatelet Brand Yourself - A no-nonsense brand toolkit for small businesses (Paperback)
Lucy Werner, Hadrien Chatelet
R387 Discovery Miles 3 870 Ships in 10 - 15 working days

***BUSINESS BOOK AWARDS 2022 SHORTLISTED TITLE*** Brand Yourself walks you through everything you need to know about creating a business brand, from brand strategy to picking out fonts, building your personal brand and affordable creative tips to make an impact with your business. Packed with practical exercises, examples and industry hacks and supported by an extensive interactive playbook online, this is the essential guide for business owners on a budget. Build a brand that stands out and that connects with the people you want to reach. Lucy Werner is founder of The Wern, a PR and branding consultancy, She is also author of the bestselling Hype Yourself and a publicity expert who is a speaker, lecturer and course creator. Hadrien Chatelet is the creative director of The Wern and leads the design arm of the business. He is also cofounder of Lucy's two children and they work together in their garden in east London. Together they have over 30 years' industry experience and have taught thousands of entrepreneurs how to stand out and find success.

Organizational Public Relations - A Political Perspective (Hardcover): Christopher Spicer Organizational Public Relations - A Political Perspective (Hardcover)
Christopher Spicer
R4,513 Discovery Miles 45 130 Ships in 10 - 15 working days

Public relations practitioners are often called upon to help chart their organization's strategic development, thus functioning as managerial decision makers linking the organization to its larger environment. This book is about understanding organizations, especially the role played by organizational decision making in the development and implementation of public relations programs and activities. It emphasizes the ways in which an organization's culture and decision making processes ultimately influence the success or failure of their public relations efforts.
The research, case studies, and author's interpretations and suggestions explore the often confusing netherworld of organizational mindsets -- particularly as those world views affect the organization's relations with clients and other stakeholders. Understanding organizational politics is the way to understanding how and why decisions are made by the organization's dominant coalition. The primary goal of this text is to enhance our understanding of the ways in which organizations "work" -- the political process that accompanies organizational decision making.
As an instrumental participant in the organizational political process, the public relations practitioner must posess knowledge and understanding of the organization's political process in order to succeed within that organization. Given the need for public relations practitioners to form coalitions, negotiate consensus, and advocate organizational interests, the political system metaphor is most approriate for understanding the relationship between organizational power and organizational public relations. This book, then, "steps back" from a focus solely on the design of public relations programs, and instead examines how the impetus for those programs emerges within the organization as a result of organizational politics in action.
Its special features include:
* practitioner responses at the end of each chapter providing commentary on the usefulness of the ideas presented;
* sidebars from popular sources illustrating theories;
* new case studies;
* merging of management and organizational theory and research with communication theory and research;
* a focus on external stakeholders from both an advocacy and a collaborative frame resulting in the creation of a "collaborative advocacy" framework for external communication; and
* an extended examination of ethical considerations pertaining to organizational decision making and communication.

Practice of Public Relations (Paperback, 4th edition): Sam Black Practice of Public Relations (Paperback, 4th edition)
Sam Black
R1,860 Discovery Miles 18 600 Ships in 10 - 15 working days

Public relations is an essential element in effective and successful business today. The theory of public relations does not change but the practice develops with new ideas and methods of management and business. This fourth edition of 'The Practice of Public Relations' incorporates essential updating and covers new areas such as: *international public relations *crisis management *sponsorship *education and training *career prospects.

In 'The Practice of Public Relations' fifteen contributors give well-reasoned, practical introductions to every aspect of public relations. Keys to the many different ways in which public relations can contribute to the achievement of objectives and the successful and harmonious operation of an organization are given thorough coverage. T
This new edition has been prepared to embrace these changes so that CAM students and other readers are fully briefed on the latest issues in the realm of public relations.
Sam Black, during his career, has played a significant role in the development of both the Institute of Public Relations and the International Public Relations Association. Contributors: John Cole-Morgan, Betty Dean, Rosemary Graham, Mark D Grundy, Jane Hammond, Brian Harvey, Danny Moss, Margaret Nally, Phyllis Oberman, Michael Regester, Douglas Smith, Tim Travers-Healy, Neville Wade, Sue Wolstenholme.
Fifteen contributors give well-reasoned, practical introductions to every aspect of public relations
Covers new areas such as: international public relations

Social, Political, and Economic Contexts in Public Relations - Theory and Cases (Hardcover): Hugh M. Culbertson, Dennis W.... Social, Political, and Economic Contexts in Public Relations - Theory and Cases (Hardcover)
Hugh M. Culbertson, Dennis W. Jeffers, Donna Besser Stone, Martin Terrell
R4,512 Discovery Miles 45 120 Ships in 10 - 15 working days

Two commissions within the Public Relations Society of America have recently defined courses in case-study analysis, research methods, and behavioral-science theory as central to an acceptable public relations curriculum. To date, these three "streams" within PR education have run independently of each other. The authors produced this volume because they believe that there is a growing demand for an integrative "applied theory" approach to the study of public relations cases.
The need for PR professionals to study the social, political, and economic contexts of public relations carefully had been apparent for some time as issues management and environment scanning emerged as focal points of modern public relations. Yet there was no systematic framework for such study. This volume, however, with its strong foundation in theory, provides just that framework and is highly suitable for graduate-level courses in public relations.

Social, Political, and Economic Contexts in Public Relations - Theory and Cases (Paperback): Hugh M. Culbertson, Dennis W.... Social, Political, and Economic Contexts in Public Relations - Theory and Cases (Paperback)
Hugh M. Culbertson, Dennis W. Jeffers, Donna Besser Stone, Martin Terrell
R1,622 Discovery Miles 16 220 Ships in 10 - 15 working days

Two commissions within the Public Relations Society of America have recently defined courses in case-study analysis, research methods, and behavioral-science theory as central to an acceptable public relations curriculum. To date, these three "streams" within PR education have run independently of each other. The authors produced this volume because they believe that there is a growing demand for an integrative "applied theory" approach to the study of public relations cases.
The need for PR professionals to study the social, political, and economic contexts of public relations carefully had been apparent for some time as issues management and environment scanning emerged as focal points of modern public relations. Yet there was no systematic framework for such study. This volume, however, with its strong foundation in theory, provides just that framework and is highly suitable for graduate-level courses in public relations.

Public Relations Research Annual - Volume 3 (Hardcover): Larissa A. Grunig, James E. Grunig Public Relations Research Annual - Volume 3 (Hardcover)
Larissa A. Grunig, James E. Grunig
R2,851 Discovery Miles 28 510 Ships in 10 - 15 working days

Published in book form, this is a scholarly periodical of academic research in public relations, containing refereed reviews and reports of original studies. It follows the current trend toward more solidly grounded, theoretical research in a field that has only begun to mature. The studies and reviews presented represent the most contemporary thought and investigation brought to bear on this subject. Many relevant topics are discussed, including communication roles, women's issues in the feminization of the field, the concepts of symmetry and game theory, and finally, publics -- dealing with roles, risk takers, and how audiences receive, process, and retain messages on public policy issues.

Marketing for Health and Wellness Programs (Hardcover): James Busbin, Donald Self Marketing for Health and Wellness Programs (Hardcover)
James Busbin, Donald Self
R2,810 Discovery Miles 28 100 Ships in 10 - 15 working days

Learn useful strategies for marketing health and wellness programs. This important new book presents a cross-section of current research and commentary on wellness and prevention issues. The 17 authors--representing 11 different institutions--are some of the most active health care consultants in the academic community. They discuss studies for hospital based programs, workplace programs, and governmental and educational institutions. Important marketing concepts are used to segment the work into several sections. Included are chapters which help to define the actual product lines which should be grouped into wellness and prevention programs, studies that define several important market segments, and chapters on channels of distribution. This timely volume concludes with an analysis of current research efforts and directions for future research.Marketing for Health and Wellness Programs is essential reading for hospital administrators, faculty physicians at teaching hospitals, public health professors, government health service administration employees, corporate managers and personnel administrators, insurance industry managers, independent health and wellness consultants, and staff members of health trade publications.

Social Issues in Sport Communication - You Make the Call (Paperback): Terry L. Rentner, David P. Burns Social Issues in Sport Communication - You Make the Call (Paperback)
Terry L. Rentner, David P. Burns
R1,511 Discovery Miles 15 110 Ships in 9 - 17 working days

Combining theory with practical application, this collection of real-life, provocative case studies on social issues in sports provides students with the opportunity to make the call on ethical and professional dilemmas faced by a variety of sport and communication professionals. The case studies examine the successes and failures of communication in the corporate culture of sport intersecting with social issues including race, gender, religion, social media, mass media, public health, and LGBTQ+ issues. Topics include the COVID-19 pandemic, the Black Lives Matter movement, sexual abuse scandals, domestic violence, cultural appropriation, and mental health. Each chapter contextualizes a specific issue, presents relevant theory and practical communication principles, and leads into discussion questions to prompt critical reflection. The book encourages students to view the evidence themselves, consider competing ethical and professional claims, and formulate practical responses. This collection serves as a scholarly text for courses in sport communication, business, intercultural communication, public relations, journalism, media studies, and sport management.

Empowering Business Owners to Overcome Speaking Fears Whether You're Talking with 1 Person or 1,000 - Enjoy Clear and... Empowering Business Owners to Overcome Speaking Fears Whether You're Talking with 1 Person or 1,000 - Enjoy Clear and Confident Communication Skills to Achieve Business Growth (Hardcover)
Marjorie Saulson
R636 Discovery Miles 6 360 Ships in 18 - 22 working days
Everyday Communication Strategies - Manage Common Issues to Prevent a Crisis and Protect Your Brand (Hardcover): Amanda Coleman Everyday Communication Strategies - Manage Common Issues to Prevent a Crisis and Protect Your Brand (Hardcover)
Amanda Coleman
R2,098 Discovery Miles 20 980 Ships in 18 - 22 working days

Protect your brand's reputation and maintain public confidence by successfully managing everyday incidents and issues and preventing them from escalating into a corporate crisis. For most companies and communicators, dealing with a full-blown crisis is few and far-between. But there are still everyday problems, challenges and incidents to be faced, including customer complaints, campaign failure, staff comments and online criticism. Everyday Communication Strategies shows how to effectively contain these emerging situations and prevent them from destabilizing your business and damaging consumer confidence. It provides a blueprint to help you move from identification to intervention to action. The book explores how to develop appropriate messaging, work with the media and manage social media to minimize negative publicity. It also explains how to build resilience and make effective decisions under pressure. The book contains tips, checklists and flowcharts, as well as a range of case studies and examples from organizations including KPMG, Jo Malone and General Mills. Everyday Communication Strategies is an indispensable guide to averting a crisis and preventing your business or brand from being plunged into a reputational storm.

Trade Wins or Trade Wars - The Perceptions and Knowledge in the Free Trade Debate (Hardcover, 1st ed. 2021): Bogna... Trade Wins or Trade Wars - The Perceptions and Knowledge in the Free Trade Debate (Hardcover, 1st ed. 2021)
Bogna Gawronska-Nowak, Piotr Lis, Joanna Konieczna-Salamatin
R1,734 Discovery Miles 17 340 Ships in 18 - 22 working days

This book tackles the disconnect between social perceptions and expert knowledge regarding trade policy decisions. Using a Polish language internet database, the authors shed light on areas that need to be addressed when considering the adoption of particular trade policies by applying content and statistical analysis to produce an easy to deploy measure of populism in digital media, the "Media Populism Ratio". Defining a mismatch between social perception and expert knowledge may contribute to a better understanding of the controversies on free trade, as well as properly defining possible sources of populism and social conflicts - therefore also revealing some potential weaknesses in the trade policy implementation level which are at times neglected or underestimated. The book will be relevant to students and researchers interested in economic policy, economic narratives and cultural economics.

Share This Too - More Social Media Solutions for PR Professionals (Hardcover): Cipr Share This Too - More Social Media Solutions for PR Professionals (Hardcover)
Cipr
R655 Discovery Miles 6 550 Ships in 10 - 15 working days

The follow up to Share This: The Social Media Handbook for PR Professionals. Share This is a practical handbook to the changes taking place in the media and was conceived and written by 24 public relations practitioners using many of the social tools and techniques that it addresses. The book covered the media and public relations industry, planning, social networks, online media relations, monitoring and measurement, skills, industry change and the future of the industry. Share This Too is also a pragmatic guide for anyone that wants to continue working in public relations. It is a larger book with more than 30 contributors, including all of those from the highly successful first book and many of whom are successful authors in their own right. It probes more deeply into the subject and is divided into seven sections: * The future of public relations * Audiences and online habits * Conversations * New channels, new connections * Professional practice * Business change and opportunities for the public relations industry * Future proofing the public relations industry The content entirely complements the first book rather than merely updates it. It delves deeply into what is current in the theory, delivery and evaluation of 21st century public relations and organisational communication.

Media and Change Management - Creating a Path for New Content Formats, Business Models, Consumer Roles, and Business... Media and Change Management - Creating a Path for New Content Formats, Business Models, Consumer Roles, and Business Responsibility (Hardcover, 1st ed. 2022)
Matthias Karmasin, Sandra Diehl, Isabell Koinig
R4,663 Discovery Miles 46 630 Ships in 10 - 15 working days

Change management is not just affected globally by environmental and social conditions, including political and technological changes, but also through convergence, which helps conceptualize change over the past decades. The media industry, in particular, is being challenged by the rise of social media, the crisis of refinancing especially for quality news media, the 'misinformation epidemic', and the changing role of legacy media. The evolving nature of media usage and communication, the rise of produsage and influencers, and intermediaries and their personalized algorithmic content are also factors that impact the industry, along with data privacy and privacy management, and the "new responsibilities" of companies such as sustainability, agility and resilience, etc. This book focuses on permanent change management in the media and related industries. It provides insights into the most common and crucial phenomena of media and change management in general, while also revealing some more specific issues brought about by technical and social innovations. The authors expand the meaning of media management beyond the management functions within the industry to include the management of different media. The book serves as a useful guide for researchers, students, and practitioners alike, as they are all affected by change processes.

Rumor in the Marketplace - The Social Psychology of Commercial Hearsay (Hardcover): Fred Koenig Rumor in the Marketplace - The Social Psychology of Commercial Hearsay (Hardcover)
Fred Koenig
R2,047 Discovery Miles 20 470 Ships in 10 - 15 working days

This fascinating study of commercial rumors--those directed at products, producers, corporations, or retailers--presents case studies illustrating the types and impacts of rumors that can seriously affect a company's image and finances.

The volume identifies factors that generate rumors and lead to their communication, with specific discussion of oral communication networks. The special roles of television, call-in radio shows, and media personalities are discussed, as is that very special marketplace--the stock market. This study also provides insights and guidelines for preventing and handling commercial rumors.

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