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Books > Business & Economics > Business & management > Sales & marketing > Public relations

Painting Faces - The Art of Public Relations (Hardcover): Frances F. Friedman Painting Faces - The Art of Public Relations (Hardcover)
Frances F. Friedman
R787 Discovery Miles 7 870 Ships in 10 - 15 working days
Marilyn - A Woman In Charge (Hardcover): Dick Martin Marilyn - A Woman In Charge (Hardcover)
Dick Martin
R851 Discovery Miles 8 510 Ships in 18 - 22 working days
Media Controversy - Breakthroughs in Research and Practice, VOL 2 (Hardcover): Information Reso Management Association Media Controversy - Breakthroughs in Research and Practice, VOL 2 (Hardcover)
Information Reso Management Association
R9,712 Discovery Miles 97 120 Ships in 18 - 22 working days
Media Controversy - Breakthroughs in Research and Practice, VOL 1 (Hardcover): Information Reso Management Association Media Controversy - Breakthroughs in Research and Practice, VOL 1 (Hardcover)
Information Reso Management Association
R9,704 Discovery Miles 97 040 Ships in 18 - 22 working days
The Untold Power - Underrepresented Groups in Public Relations (Paperback): Melody Fisher The Untold Power - Underrepresented Groups in Public Relations (Paperback)
Melody Fisher
R604 R548 Discovery Miles 5 480 Save R56 (9%) Ships in 18 - 22 working days

The Untold Power: Underrepresented Groups in Public Relations fills a glaring void in public relations history by chronicling the practices and scholarship contributed by members of ethnically and racially underrepresented groups.The evolution and advancement of public relations have been recorded and taught as an integral part of the communications curriculum, but the stories of these trailblazers went untold. The text offers snapshots of past, present, and future endeavors with the hope that the reader will be inspired, reflective, and proactive. Everyone from students to seasoned professionals will learn of individual and group challenges and triumphs in academia, the workplace, and society.

Engaging Employees through Strategic Communication - Skills, Strategies, and Tactics (Paperback): Mark Dollins, Jon Stemmle Engaging Employees through Strategic Communication - Skills, Strategies, and Tactics (Paperback)
Mark Dollins, Jon Stemmle
R1,302 Discovery Miles 13 020 Ships in 10 - 15 working days

* Provides a detailed overview and practical strategies for successful employee communication efforts. * Aligns with a growing niche of public relations professionals going into internal communications careers. * Includes practical examples and case studies from leading public relations organizations.

Public Relations Strategies and Tactics (Paperback): Kristie Byrum Public Relations Strategies and Tactics (Paperback)
Kristie Byrum
R3,620 R3,065 Discovery Miles 30 650 Save R555 (15%) Ships in 10 - 15 working days

Public Relations Strategies and Tactics addresses contemporary public relations approaches and equips students with knowledge and information about relevant theoretical frameworks and strategies for modern communication. The anthology features diverse viewpoints and carefully selected readings to offer students an understanding of public relations. This anthology lays out critical theories and definitions with select readings to introduce students to concepts in mass media, communication theory, and strategic communication. Additional sections explore subjects that encompass public relations planning and research, mass media channels, social media channels, and crisis communications. Students read selections about mass communication topics including ethics, copyright and trademark law, and persuasive writing. The anthology concludes by presenting readers with a compelling case study to demonstrate public relations in action. Public Relations Strategies and Tactics is an excellent resource for introductory courses in public relations, mass media, and communications.

Say It With Charts: The Executive's Guide to Visual Communication (Hardcover, 4th edition): Gene Zelazny Say It With Charts: The Executive's Guide to Visual Communication (Hardcover, 4th edition)
Gene Zelazny
R1,230 R856 Discovery Miles 8 560 Save R374 (30%) Ships in 10 - 15 working days

Step-by-step guide to creating compelling, memorable presentations


A chart that once took ten hours to prepare can now be produced by anyone with ten minutes and a computer keyboard. What hasnt changed, however, are the basics behind creating a powerful visual - what to say, why to say it, and how to say it for the most impact. In Say It With Charts, Fourth Edition --the latest, cutting-edge edition of his best-selling presentation guide -- Gene Zelazny reveals time-tested tips for preparing effective presentations. Then, this presentation guru shows you how to combine those tips with todays hottest technologies for sharper, stronger visuals. Look to this comprehensive presentation encyclopedia for information on:



* How to prepare different types of charts -- pie, bar, column, line, or dot -- and when to use each

* Lettering size, color choice, appropriate chart types, and more

* Techniques for producing dramatic eVisuals using animation, scanned images, sound, video, and links to pertinent websites

Public Opinion - The Original 1922 Edition (Hardcover): Walter Lippmann Public Opinion - The Original 1922 Edition (Hardcover)
Walter Lippmann
R627 Discovery Miles 6 270 Ships in 10 - 15 working days
45 - Challenging Disinformation, Deception, and Manipulation (Paperback, New edition): Jim MacNamara 45 - Challenging Disinformation, Deception, and Manipulation (Paperback, New edition)
Jim MacNamara
R1,036 Discovery Miles 10 360 Ships in 10 - 15 working days

While many analyses have examined disinformation in recent election campaigns, misuse of 'big data' such as the Cambridge Analytica scandal, and manipulation by bots and algorithms, most have blamed a few bad actors. This incisive analysis presents evidence of deeper and broader corruption of the public sphere, which the author refers to as post-communication. With extensive evidence, Jim Macnamara argues that we are all responsible for the slide towards a post-truth society. This analysis looks beyond high profile individuals such as Donald Trump, Russian trolls, and even 'Big Tech' to argue that the professionalized communication industries of advertising, PR, political and government communication, and journalism, driven by clickbait and aided by a lack of critical media literacy, have systematically contributed to disinformation, deception, and manipulation. When combined with powerful new communication technologies, artificial intelligence, and lack of regulation, this has led to a 'perfect data storm'. Accordingly, Macnamara proposes that there is no single solution. Rather, he identifies a range of strategies for communication professionals, industry associations, media organizations and platforms, educators, legislators, regulators, and citizens to challenge post-communication and post-truth.

The Public Relations Handbook (Hardcover, 6th edition): Alison Theaker The Public Relations Handbook (Hardcover, 6th edition)
Alison Theaker; Series edited by James Curran
R4,526 Discovery Miles 45 260 Ships in 10 - 15 working days

The Public Relations Handbook, 6th edition provides an engaging, in-depth exploration of the dynamic and ever-evolving public relations industry. Split into four parts exploring key conceptual themes in public relations, the book offers an overview of topics including strategic public relations, politics and the media; media relations in the social media age; strategic communication management; public relations engagement in the not-for-profit sector; activism and public relations; and the effects of globalisation and technology on the field. Featuring wide-ranging contributions from key figures in the PR profession, this new edition presents fresh views on corporate social responsibility, public relations and politics, corporate communication, globalisation, not-for-profit, financial and public sector public relations. The book also includes a discussion of key critical themes in public relations research and exploratory case studies of PR strategies in a variety of institutions, including Extinction Rebellion, Queen Margaret University, Mettis Aerospace, and Battersea Cats' and Dogs' Home. Containing student-friendly features including clear chapter aims, analytical discussion questions, and key further reading throughout the text, The Public Relations Handbook is an ideal resource for students of public relations, corporate and strategic communications, and media studies.

How to become an honest con artist - The Personal Branding Guide (Paperback): Raul Daniel Gomez Salvador How to become an honest con artist - The Personal Branding Guide (Paperback)
Raul Daniel Gomez Salvador; Edited by Jenifer Anne Queen; Manuel Vera Lopez
R202 Discovery Miles 2 020 Ships in 18 - 22 working days
Media Relations Handbook for Government, Associations, Nonprofits, and Elected Officials, 2e (Hardcover): Bradford Fitch Media Relations Handbook for Government, Associations, Nonprofits, and Elected Officials, 2e (Hardcover)
Bradford Fitch; Edited by Jack Holt
R1,219 Discovery Miles 12 190 Ships in 18 - 22 working days

Media Relations Handbook for Government, Associations, Nonprofits, and Elected Officials, 2e, by Bradford Fitch, Editor: Jack Holt. The Media Relations Handbook is called "the big blue book" on Capitol Hill.

Human communication is a constant, continuous, and dynamic phenomenon. You cannot not-communicate nor can you un-communicate. For an individual entity, there is only ONE communication. Not multiple, not varieties, only one. That one communication is the culmination of all that has been communicated by the entity until the "now" in time. You cannot go back and un-communicate something. You can only begin from the "now" to create the intended outcome. That outcome is always a negotiation with the receiver/audience/community to cultivate an agreed understanding.

For a communication professional, understanding this fact is essential. No matter where you work, someone has been communicating something before you began. You cannot un-communicate it. You cannot create a new beginning; but you can begin now to create a new outcome. Research continues into the changes in communication wrought by the Internet and public expectations that are experiencing mercurial change.

As best practices are now being developed, the Media Relations Handbook 2e can give you guidance and ideas that will spark your innovation.

Table of Contents

Introduction
Foreword
Ch. 1 First Steps
Ch. 2 Tools of the Craft
Ch. 3 Developing a Message and Communication Plan
Ch. 4 Interacting with Reporters
Ch. 5 Overview of the Media: Print, Radio, TV, and the Internet
Ch. 6 Online Communication
Ch. 7 Dealing With the Principal
Ch. 8 Interview Preparation
Ch. 9 Internal Issues: Experts, Policy, Numbers, Leaks, Lawyers, and Language
Ch. 10 How to Interact with Congressional Campaign Operations
Ch. 11 Communication in a Federal Agency
Ch. 12 Crisis Communication in Public Affairs
Ch. 13 Honest Spin: Ethics in Public Affairs
Appendices
Glossary
Epilogue
Index

For Complete Table of Contents, see MediaRelationsHandbook.com

Public Relations for Social Responsibility - Affirming DEI Commitment with Action (Hardcover): Donnalyn Pompper Public Relations for Social Responsibility - Affirming DEI Commitment with Action (Hardcover)
Donnalyn Pompper
R2,673 Discovery Miles 26 730 Ships in 18 - 22 working days

This inaugural edited collection for the Communicating Responsible Diversity, Equity, and Inclusion series presents new critical discourse alongside cutting-edge practical work at the crossroads of PR, CSR, and DEI. The collection explores the active promotion of diversity, equity, and inclusion as a public relations responsibility and provides new avenues for critiquing the ways in which power operates through public relations work and theory building. Featuring contributions from leading scholars from across the PR, CSR, and DEI fields, Public Relations for Social Responsibility explores key issues including the legal and economic frameworks thwarting authentic social responsibility and DEI, the unique social responsibility style of women and people of color managing organizations, and expanding the social responsibility critique to include non-human stakeholders and the environment. Chapters illuminate international and industrial contexts at the intersection of PR, CSR and DEI, including historical perspective on DEI roadblocks in the U.S., PR in the time of COVID-19 crises, organizational bullying, DEI, AI and PR ethics, animals as stakeholders, inclusion as CSR component, CEO activism on the African continent, and PR's responsibility in transforming society. The collection will introduce new conceptual and practical approaches highly relevant to scholars of Communication, Management and Corporate Social Responsibility in a global context.

Too Many Geese; Too Few Swans - PR Sovereignty Held Hostage by 'communications' (Hardcover): John F. Budd Jr. Too Many Geese; Too Few Swans - PR Sovereignty Held Hostage by 'communications' (Hardcover)
John F. Budd Jr.
R651 Discovery Miles 6 510 Ships in 18 - 22 working days

What critics say about ..". Geese vs. Swans..." ..". corporate America is being denied the potential benefits of public relations, of which they may be unaware, because of the travesties committed in its name by communicators who euphemistically see themselves as counselors, arousing the ire of a wise and experienced John Budd who challenges CEOs to raise the bar on advisors, introducing the role of corporate public diplomacy." Chester Burger, founder/chairman, PRSA's College of Fellows*; Founder/chairman, Chester Burger Co. "In crisp and forceful and pungent language John Budd contrasts the proper goals of the craft of PR with the realities of current performance... and urges communication consigliores to change their ways and avoid even the appearance of spin... but he's not sanguine this is either feasible or possible." Robert Hogan, former chairman, psychology department, University of Tulsa; author of Personality and the Fate of Organizations "This brief book is bold, iconoclastic, and on the mark. Budd chronicles and critiques the devolution of forward-looking public relations counseling to its present response-to-daily polls marketing and post-factum spin doctoring. He does so with verve and with wisdom gained from his life-long practice in the trenches." Robert Jackall, sociologist, Williams College; author of Moral Mazes, The World of Corporate Managers and Image Makers "As always from John Budd, sensible, smart advice, crisply presented. Thoughtful but easy to read - and enjoyable." Dr. Charles Elson, director, Corporate Governance, University of Delaware "Our corporate Socrates is back... this time encouraging communicators to abandon the folly of being PR counselors and focus on promoting and marketing which they do extremely well... simultaneously charging CEOs to find the intellectual advisors needed to better cope with the myriad threats to their credibility by a host of so-called soft factors." John D. Bergen, senior vice president, Siemens; ex-founded/CEO, The Council of Public Relations Firms *Public Relations Society of America

Reputation Economics - Why Who You Know is Worth More Than What You Have (Hardcover): Joshua Klein Reputation Economics - Why Who You Know is Worth More Than What You Have (Hardcover)
Joshua Klein 1
R1,031 R686 Discovery Miles 6 860 Save R345 (33%) Ships in 10 - 15 working days

As the internet has increasingly become more social, the value of individual reputations has risen, and a new currency based on reputation has been created. This means that not only are companies tracking what an individual is tweeting and what sites they spend the most time on, but they're using this knowledge to predict the consumer's future behavior. And a world in which Target knows that a woman is pregnant before she does, or where a person gets a job (or loses one) based on his high school hijinx is a scary one indeed. But what if there were a way to harness the power of these new technologies to empower the individual and entrepreneur? What if it turned out that David was actually better suited to navigate this new realm of reputation than Goliath? And what if he ushered in a new age of business in which reputation, rather than money, was the strongest currency of all? This is all currently happening online already.

Welcome to the age of Reputation Economics:

-Where Avis is currently discounting car rentals based on Twitter followers

-Where Carnival Cruise Lines are offering free upgrades based on a Klout score

-Where Amazon and Microsoft are a short way away from dynamically pricing their goods based on a consumer's reach and reputation online

-Where Klout scores are being used to vet job applications

The value of individual reputation is already radically changing the way business is done.

Breaking in the News (Hardcover): Alison Maloni Breaking in the News (Hardcover)
Alison Maloni
R656 Discovery Miles 6 560 Ships in 10 - 15 working days
University Initiatives in Climate Change Mitigation and Adaptation (Hardcover, 1st ed. 2019): Walter Leal Filho, Rafael... University Initiatives in Climate Change Mitigation and Adaptation (Hardcover, 1st ed. 2019)
Walter Leal Filho, Rafael Leal-Arcas
R3,845 Discovery Miles 38 450 Ships in 18 - 22 working days

This book focuses on the role of higher education institutions in addressing climate change mitigation and adaptation challenges, contributing to the development of this fast-growing field. Further, it includes the results of empirical research and offers ideas regarding on-going and future research initiatives. The contributions also * showcase the research and projects on issues pertaining to climate change at universities from across the globe; * document and promote ideas and experiences acquired in the execution of research projects, especially successful initiatives and best practices; and * introduce methodological approaches and projects that offer a better understanding of climate change across society and economic sectors. The book is structured around two parts: lessons learned from climate change research, education, studies and projects. Each part focuses on mitigation and adaptation respectively, with many responses of the two modalities overlapping. This book is a valuable resource for researchers and practitioners in the fields of environment, human geography, business and economics, as well as academics and students, as it presents education, communication and awareness-raising projects on matters related to climate change at universities in both industrialised and developing countries, often in cooperation with government bodies, NGOs and other stakeholders.

Campaign Strategies and Message Design - A Practitioner's Guide from Start to Finish (Hardcover): Mary Moffitt Campaign Strategies and Message Design - A Practitioner's Guide from Start to Finish (Hardcover)
Mary Moffitt
R2,802 R2,536 Discovery Miles 25 360 Save R266 (9%) Ships in 10 - 15 working days

Moffitt provides the strategies, decision-making approaches, and the message composition techniques needed to conduct successful public communication campaigns. The book is a practical guide to the step-by-step process of conceptualizing, planning, and executing a public relations, marketing/advertising, political, or social issue campaign.

How do professionals plan and execute a public communications campaign? Moffitt provides a detailed step-by-step examination of the conceptualizing, planning, and execution of a public relations, marketing/advertising, political, or social issue campaign. She provides basic theories, concepts, and issues to understand before one can even begin to conduct a campaign, and she examines the research tools and skills needed to investigate the organization, the industry, and the targeted audiences for a campaign. Basic strategies for setting a campaign's goals and objectives are analyzed as are message strategies which determine correct wording and visualization factors. Lastly, Moffitt examines communication selection strategies for choosing the appropriate personal and media channels for delivering the messages.

Since the public campaign has emerged as a key model for business communication, professionals as well as students in advertising, marketing, and management will also find the business end of the topic useful. Individuals involved with public relations, speech communication, broadcast and print media will benefit from the strategies and skills applicable to campaign communication.

Public Relations Management (Hardcover): Ezekiel Chapman Public Relations Management (Hardcover)
Ezekiel Chapman
R2,999 R2,721 Discovery Miles 27 210 Save R278 (9%) Ships in 18 - 22 working days
The Public Relations Practitioner's Playbook for (All) Strategic Communicators - A Synergized* Approach to Effective... The Public Relations Practitioner's Playbook for (All) Strategic Communicators - A Synergized* Approach to Effective Two-Way Communication (*The Whole (Hardcover)
M. Larry Litwin APR Fellow PRSA
R1,004 Discovery Miles 10 040 Ships in 10 - 15 working days

Some years ago, a young graduate student contributed to a book for educational public relations specialists. It was a "how-to-do-it book, light on theory and without footnotes" that offered hundreds of tips and "ideas." Its title evolved into School Communication Ideas that Work. Like that successful and widely used book, published in 1972, The Public Relations Practitioner's Playbook for (all) Strategic Communicators is how-to and hands-on. Edition three was considered for the 2009 Pulitzer Prize. The theory it contains is woven into thousands of proven techniques, tips, tactics, tools and strategies spread over nearly 600 pages. Explanations, examples and anecdotes are in a language that should appeal to experienced practitioners, college students and organization volunteers who assist with public relations, publicity and other strategic communication disciplines. It won't do the work for the would-be publicity or PR practitioner or counselor, but it will make his or her job much easier. Devotees of the Public Relations Practitioner's Playbook may have noticed, its title now includes for (all) Strategic Communicators. That's because the public relations profession has evolved into the more encompassing strategic communication, which includes not only public relations but public affairs, advertising, marketing, social media, graphic and web design and other areas of digital media convergence, strategic planning and campaigns. "Strategic communication occurs in corporate, non-profit, governmental and agency settings," according to Elon (N.C.) University's website. "Organizations strategically communicate to audiences through publications and videos, crisis management through the news media, special events planning, building brand identity and product value, and communicating with stockholders (and stakeholders), clients or donors.

Getting and keeping your accreditation - The quality assurance and assessment guide for education, training and development... Getting and keeping your accreditation - The quality assurance and assessment guide for education, training and development providers (Paperback)
Melinde Coetzee
R822 Discovery Miles 8 220 Ships in 5 - 10 working days

At a time when quality in education and training for all sectors of the South African economy has become a crucial issue, many education, training and development (ETD) providers, practitioners and organisations are earnestly seeking ways to improve their education and training practices to ensure compliance with the national legislative requirements. This title suggests practical guidelines for ensuring quality in learning provision.

Emergency Public Relations - Crisis Management in a 3.0 World (Hardcover): Alan B Bernstein, Cindy Rakowitz Emergency Public Relations - Crisis Management in a 3.0 World (Hardcover)
Alan B Bernstein, Cindy Rakowitz
R842 Discovery Miles 8 420 Ships in 18 - 22 working days
Public Relations Writing (Hardcover, New): E.W. Brody, Dan Lattimore Public Relations Writing (Hardcover, New)
E.W. Brody, Dan Lattimore
R2,809 R2,543 Discovery Miles 25 430 Save R266 (9%) Ships in 10 - 15 working days

Breadth and balance in content are the primary attributes of this practical guide designed to equip undergraduate students for the broad range of writing tasks involved in contemporary public relations practice. A myriad of writing tasks are examined, those undertaken for print and electronic media as well as those that arise in the business component.

Breadth and balance in content are the primary attributes of this book, which is designed to equip undergraduate students for the broad range of writing tasks involved in contemporary public relations practice. This comprehensive text addresses writing tasks undertaken for print and electronic media as well as those that arise in the business component of public relations, providing: insights into the roles and responsibilities of practitioners and the nature of persuasion; techniques in message development and public relations writing; separate sets of chapters dedicated to print and electronic writing tasks; and three case histories each accompanied by a set of writing problems, to create complete flexibility for faculty.

The first five chapters of the book deal with practitioners' roles, theories of persuasion, public relations writing styles, and message development. Print-oriented chapters deal with news and feature releases, printed materials, media kits and their contents, and business writing relating to public relations practice. Electronic-oriented chapters focus on the basics of broadcast writing, audio-visual script writing, video news releases, slide-tape presentations, and public service announcements. Case histories deal with a large for-profit corporation, a not-for-profit corporation, and a charitable organization.

Crisis Communication Reader (Paperback): Kristie Byrum Crisis Communication Reader (Paperback)
Kristie Byrum
R3,348 R2,883 Discovery Miles 28 830 Save R465 (14%) Ships in 10 - 15 working days

Crisis Communication Reader provides students with a carefully selected collection of articles to help them better understand the heritage and practice of crisis communication. The anthology defines the discipline and provides a framework to understand how contemporary public relations professionals anticipate, react, and deploy crisis communication approaches. Unit I introduces readers to the discipline, presents respected theories of crisis communication, including Situational Crisis Communication Theory, and offers strategies for time management and communication approaches to protect an organization's reputation during crisis. Unit II underscores the importance of crisis communication plans and shows readers how to assess various stakeholders at risk during a crisis. The readings also explore the impact of technology and web-enabled communication in crisis communication situations. The final unit focuses on assessment and features readings that address image repair and how to restore stability in the aftermath of a crisis. Engaging case studies help readers learn from real-world examples and consider the implications of both national and local perspectives on crisis communication. Each unit includes editor introductions and post-reading questions to enrich the student learning experience and encourage greater levels of retention and participation. Crisis Communication Reader is an ideal resource for courses and programs in communication and public relations.

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