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Books > Business & Economics > Business & management > Sales & marketing > Public relations

Political Public Relations - Concepts, Principles, and Applications (Hardcover, 2nd edition): Spiro Kiousis, Jesper Stromback Political Public Relations - Concepts, Principles, and Applications (Hardcover, 2nd edition)
Spiro Kiousis, Jesper Stromback
R4,091 Discovery Miles 40 910 Ships in 12 - 17 working days

A specific look at political public relations, helping students understand how theories of public relations tie into political campaigns and what constituents see in the media. Tying into current political events, it is incredibly timely given current political atmosphere. New chapters on lobbying, activism and underrepresented groups bring the material fully up to date and relevant for today's students.

Public Relations as Emotional Labour (Hardcover): Liz Yeomans Public Relations as Emotional Labour (Hardcover)
Liz Yeomans
R3,907 Discovery Miles 39 070 Ships in 12 - 17 working days

Inextricably linked to neoliberal market economies, public relations' influence in our promotional culture is profound. Yet many aspects of the professional role are under-researched and poorly understood, including the impact on workers who construct displays of feeling to elicit a desired emotional response, to earn trust and manage clients. The emotionally demanding nature of this aspirational work, and how this is symptomatic of "always on" culture, is particularly overlooked. Drawing on interviews with practitioners and agency directors, together with the author's personal insights from observations in the field, this book fills a significant gap in knowledge by presenting a critical-interpretive exploration of everyday relational work of account handlers in PR agencies. In underscoring the relationship-driven, highly contingent nature of this work, the author shows that emotional labour is a defining feature of professionalism, even as public relations is reconfigured in the digital age. In doing so, the book draws on a wide range of related contemporary social and cultural theories, as well as critical public relations and feminist public relations literature. Scholars, educators and research students in PR and communications studies will gain rich insights into the emotion management strategies employed by public relations workers in handling professional relationships with clients, journalists and their colleagues, thereby uncovering some of the taken-for-granted aspects of this gendered, promotional work.

Local Democracy, Journalism and Public Relations - The changing dynamics in local media and public sector communications... Local Democracy, Journalism and Public Relations - The changing dynamics in local media and public sector communications (Hardcover)
Carmel O'Toole, Adrian Roxan
R3,908 Discovery Miles 39 080 Ships in 12 - 17 working days

This is a critical examination of the impact of sustained large-scale austerity cuts on local government communications in the UK. Budget constraints have left public sector media teams without the resources for robust citizen-facing communications. The "nose for news" has been downgraded and local journalists, once the champions of public interest coverage, are a force much diminished. The book asks, what is lost to local democracy as a result? And what does it mean when no one is holding the country's public spenders to account? The authors present extensive interviews with communications professionals working across different council authorities. These offer important insights into the challenges currently being faced by communicators within local public services. The book also includes in-depth case studies on the Grenfell Tower disaster, the Rotherham child-grooming scandal and the Sheffield tree-felling controversy. These events all raise serious questions about the scrutiny and accountability of local authorities and the important role the media can and does play. Local Democracy, Journalism and Public Relations provides new empirical data on, and the real-world views of, working communications teams in local government today. For students and researchers interested in local journalism and public relations, the book illuminates the current relationship between these professions, local democracy and political accountability.

Local Democracy, Journalism and Public Relations - The changing dynamics in local media and public sector communications... Local Democracy, Journalism and Public Relations - The changing dynamics in local media and public sector communications (Paperback)
Carmel O'Toole, Adrian Roxan
R1,180 Discovery Miles 11 800 Ships in 12 - 17 working days

This is a critical examination of the impact of sustained large-scale austerity cuts on local government communications in the UK. Budget constraints have left public sector media teams without the resources for robust citizen-facing communications. The "nose for news" has been downgraded and local journalists, once the champions of public interest coverage, are a force much diminished. The book asks, what is lost to local democracy as a result? And what does it mean when no one is holding the country's public spenders to account? The authors present extensive interviews with communications professionals working across different council authorities. These offer important insights into the challenges currently being faced by communicators within local public services. The book also includes in-depth case studies on the Grenfell Tower disaster, the Rotherham child-grooming scandal and the Sheffield tree-felling controversy. These events all raise serious questions about the scrutiny and accountability of local authorities and the important role the media can and does play. Local Democracy, Journalism and Public Relations provides new empirical data on, and the real-world views of, working communications teams in local government today. For students and researchers interested in local journalism and public relations, the book illuminates the current relationship between these professions, local democracy and political accountability.

Climate Change Denial and Public Relations - Strategic communication and interest groups in climate inaction (Hardcover): Nuria... Climate Change Denial and Public Relations - Strategic communication and interest groups in climate inaction (Hardcover)
Nuria Almiron, Jordi Xifra
R4,042 Discovery Miles 40 420 Ships in 12 - 17 working days

This is the first book on climate change denial and lobbying that combines the ideology of denial and the role of anthropocentrism in the study of interest groups and communication strategy. Climate Change Denial and Public Relations: Strategic Communication and Interest Groups in Climate Inaction is a critical approach to climate change denial from a strategic communication perspective. The book aims to provide an in-depth analysis of how strategic communication by interest groups is contributing to climate change inaction. It does this from a multidisciplinary perspective that expands the usual approach of climate change denialism and introduces a critical reflection on the roots of the problem, including the ethics of the denialist ideology and the rhetoric and role of climate change advocacy. Topics addressed include the power of persuasive narratives and discourses constructed to support climate inaction by lobbies and think tanks, the dominant human supremacist view and the patriarchal roots of denialists and advocates of climate change alike, the knowledge coalitions of the climate think tank networks, the denial strategies related to climate change of the nuclear, oil, and agrifood lobbies, the role of public relations firms, the anthropocentric roots of public relations, taboo topics such as human overpopulation and meat-eating, and the technological myth. This unique volume is recommended reading for students and scholars of communication and public relations.

Public Relations in the Gulf Cooperation Council Countries - An Arab Perspective (Hardcover): Dean Kruckeberg, Talal Almutairi Public Relations in the Gulf Cooperation Council Countries - An Arab Perspective (Hardcover)
Dean Kruckeberg, Talal Almutairi
R3,900 Discovery Miles 39 000 Ships in 12 - 17 working days

The Arab world has engaged in public relations for thousands of years, and the public relations literature provides multiple examples extending from ancient times. However, modern public relations is much more vaguely defined. This is partly because the research surrounding public relations practice in the Middle East remains sparse, especially in the Gulf Cooperation Council (GCC) countries. This book presents a clear picture of contemporary PR practice in this region, providing a background on the evolution of public relations in each GCC country. It shows how environmental factors (historical, cultural, socio-political, and economic) influence practice in the region. It also contributes to public relations scholarship, education, and practice worldwide by providing new perspectives to those unfamiliar with its practice in this region. This book will benefit scholars and practitioners alike through its informed analysis of the strengths and weaknesses of practice in the GCC countries, as well as being of great benefit to the development of professional practice in the region.

Scenario Based Strategy - Navigate the Future (Hardcover, New Ed): Paul De Ruijter Scenario Based Strategy - Navigate the Future (Hardcover, New Ed)
Paul De Ruijter
R1,687 Discovery Miles 16 870 Ships in 9 - 15 working days

We need strategy. The world is changing, the future uncertain. What is required is vision: What might the future bring? Where is our business going? What are our fundamental business values? This book is a manual for all those who want to apply strategy in organisations. It is intended for everyone who wants to put the future on the agenda, to look beyond the short term and beyond mere profit. It describes in practical terms the eight questions we must continually discuss in order to pursue a future-proof strategy in a dynamic and uncertain world: mission, trends, scenarios, options, vision, roadmap, action and monitoring. If you are dissatisfied with an approach to strategy based on simple backward looking analysis, management controls and problems solving after the fact, but would like to make a positive contribution to thinking about the future, Scenario-based Strategy offers the instruments to turn your intention into practice. The text provides examples from commercial to government and trade organizations; showing how others have undertaken future explorations and how they used these explorations to create a dynamic strategy. Paul de Ruijter has a deep insight into the theory, alongside practical experience working with some of the most highly regarded and resilient organizations. The result is a rich combination of methodology and practical, engaging examples that shows you how to go about creating an agenda for the future.

Media Strategies - Managing content, platforms and relationships (Paperback): Jane Johnston, Katie Rowney Media Strategies - Managing content, platforms and relationships (Paperback)
Jane Johnston, Katie Rowney
R1,048 Discovery Miles 10 480 Ships in 12 - 17 working days

Media Strategies maps the complex and disruptive media environment for the communication professional and provides the tools and methods to work effectively within it. Increasingly, communication professionals need to be accomplished content managers, capable of employing an arsenal of multi-media tactics across different platforms. The authors show how to target and package selected media materials, and deliver strategically timed messages and sustainable narratives in a digital environment. They also demonstrate that personal and traditional skills are as important as ever, including the ability to tell stories, create memorable media calls, write and lay-out media materials, and develop credibility and trust in relationships. This book provides new and innovative approaches to media relations, brand journalism, and content management, creatively combining paid, owned, earned, and shared media in personalized and technologically savvy style. Media Strategies sets a new agenda for anyone seeking to build a career as a professional communicator. It includes examples from around the world from corporate, political, government, not for profit and activist communication, and public relations practice.

How to Succeed in a PR Agency - Real Talk to Grow Your Career & Become Indispensable (Hardcover): Kristin Johnson, Shalon Roth How to Succeed in a PR Agency - Real Talk to Grow Your Career & Become Indispensable (Hardcover)
Kristin Johnson, Shalon Roth
R4,054 Discovery Miles 40 540 Ships in 12 - 17 working days

Learning how to be successful in a public relations (PR) agency is a stressful on-the-job, sink-or-swim, immersive experience. While other texts teach PR theory and practice, no other book guides early to mid-career PR professionals through the day-to-day life of working in an agency and the skills required to excel and build a career. This text demystifies the PR agency experience with foundational information to simplify and clarify agency life. Authors Kristin Johnson and Shalon Roth, who each grew successful careers in PR agencies, share secrets that no one will teach in a class or a seminar. This is real talk about real life in an agency - punctuated by anecdotes from leaders in the industry. This is a must-read for communications students and PR professionals looking to grow their career and become indispensable to teams and clients.

Quantitative Research Methods in Consumer Psychology - Contemporary and Data Driven Approaches (Hardcover): Paul Hackett Quantitative Research Methods in Consumer Psychology - Contemporary and Data Driven Approaches (Hardcover)
Paul Hackett
R3,614 Discovery Miles 36 140 Ships in 12 - 17 working days

Quantitative consumer research has long been the backbone of consumer psychology producing insights with peerless validity and reliability. This new book addresses a broad range of approaches to consumer psychology research along with developments in quantitative consumer research. Experts in their respective fields offer a perspective into this rapidly changing discipline of quantitative consumer research. The book focuses on new techniques as well as adaptations of traditional approaches and addresses ethics that relate to contemporary research approaches. The text is appropriate for use with university students at all academic levels. Each chapter provides both a theoretical grounding in its topic area and offers applied examples of the use of the approach in consumer settings. Exercises are provided at the end of each chapter to test student learning. Topics covered are quantitative research techniques, measurement theory and psychological scaling, mapping sentences for planning and managing research, using qualitative research to elucidate quantitative research findings, big data and its visualization, extracting insights from online data, modeling the consumer, social media and digital market analysis, connectionist modeling of consumer choice, market sensing and marketing research, preparing data for analysis;, and ethics. The book may be used on its own as a textbook and may also be used as a supplementary text in quantitative research courses.

Invention in PR (Hardcover): Adam Ritchie Invention in PR (Hardcover)
Adam Ritchie
R4,052 Discovery Miles 40 520 Ships in 12 - 17 working days

* The first book to show PR professionals and students how to go beyond the status quo and actually invent new products and services * Reshapes perceptions and the practice of PR from its past as an organization's mouthpiece to its future as an organization's creative engine * Cultivates a generation of rule breakers who create new communication vehicles and construct campaigns across industries * Written by an award-winning PR pro, the material in this book has been presented at three international conferences and earned a global audience

Public Relations Planning - A Strategic Approach (Hardcover): Edward T. Vieira, Jr. Public Relations Planning - A Strategic Approach (Hardcover)
Edward T. Vieira, Jr.
R5,589 Discovery Miles 55 890 Ships in 12 - 17 working days

Public Relations Planning provides students with an in-depth understanding of the steps involved in planning and executing a successful PR campaign. Taking a strategic approach to the subject, the author brings years of practical experience to the project, helping students see how it all fits together in reality. The book goes beyond an introductory discussion of the theory of PR planning, incorporating material from cutting-edge research in the field. A discussion of the psychological aspects of communication, material on in-house/employee communication, as well as a chapter dedicated to discussing how social media strategies fit into a PR campaign, give students a real edge when it comes to executing an effective campaign. Plenty of global examples and a companion website featuring PowerPoint slides, a test bank, and answer key for end-of-chapter questions round out this excellent resource for students of public relations and corporate communication.

The Routledge Handbook of Corporate Social Responsibility Communication (Hardcover): Amy O'Connor The Routledge Handbook of Corporate Social Responsibility Communication (Hardcover)
Amy O'Connor
R5,735 Discovery Miles 57 350 Ships in 9 - 15 working days

Provides a comprehensive view for advanced students and scholars of the increasingly trending topic of communication considerations within corporate social responsibility efforts. Of interest to readers within both communication studies and business disciplines. Reflects the diversity of the field and the emergent conversations on inclusion and equity both within CSR and communication studies.

Visual Public Relations - Strategic Communication Beyond Text (Hardcover): Simon  Collister, Sarah Roberts-Bowman Visual Public Relations - Strategic Communication Beyond Text (Hardcover)
Simon Collister, Sarah Roberts-Bowman
R3,907 Discovery Miles 39 070 Ships in 12 - 17 working days

This book brings together a broad and diverse range of new and radical approaches to public relations focussing on the increasingly vital role that visual, sensory and physical elements factors play in shaping communication. Engaging with recent developments in critical and cultural theories, it outlines how non-textual and non-representational forces play a central role in the efficacy and reception of public relations. Challenging the dominant accounts of public relations which center on the purely representational uses of text and imagery, the book critiques the suitability of accepted definitions of the field and highlights future directions for conceptualizing strategic communication within a multi-sensory environment. Drawing on the work of global researchers in public relations, visual culture and communication, design and cultural theory, it brings a welcome inter-disciplinary approach which pushes the boundaries of public relations scholarship in a global cultural context. This exciting analysis will be of great interest to public relations scholars, advanced students of strategic communication, as well as communication researchers from cultural, media and critical studies exploring PR as a socio-cultural phenomenon.

Public Relations and Social Theory - Key Figures, Concepts and Developments (Hardcover, 2nd edition): Oyvind Ihlen, Magnus... Public Relations and Social Theory - Key Figures, Concepts and Developments (Hardcover, 2nd edition)
Oyvind Ihlen, Magnus Fredriksson
R4,075 Discovery Miles 40 750 Ships in 12 - 17 working days

Public Relations and Social Theory: Key Figures, Concepts and Developments broadens the theoretical scope of public relations studies by applying the work of a group of prominent social theorists to make sense of the practice. The volume focuses on the work of key social theorists, including Max Weber, Karl Marx, John Dewey, Jurgen Habermas, Niklas Luhmann, Michel Foucault, Ulrich Beck, Pierre Bourdieu, Anthony Giddens, Robert Putnam, Erving Goffman, Peter L. Berger, Gayatri Chakravorty Spivak, Bruno Latour, Dorothy Smith, Zygmunt Bauman, Harrison White, John W. Meyer, Luc Boltanski and Chantal Mouffe. Each chapter is devoted to an individual theorist, providing an overview of that theorist's key concepts and contributions, and exploring how these can be applied to public relations as a practice. Each chapter also includes a box giving a short and concise presentation of the theorist, along with recommendation of key works and secondary literature.

Nation Branding - Concepts, Issues, Practice (Hardcover, 3rd edition): Keith Dinnie Nation Branding - Concepts, Issues, Practice (Hardcover, 3rd edition)
Keith Dinnie
R4,660 Discovery Miles 46 600 Ships in 12 - 17 working days

* Combines theoretical frameworks with case studies and practitioner insights from a broad range of nations and cultures throughout the world. * Relevant as recommended and core reading for a broad range of advanced undergraduate and postgraduate Marketing, Branding and Communications courses. * The leading text in the field now fully updated by Keith Dinnie, who is a world-renowned expert on Nation Branding.

Public Relations and the Corporate Persona - The Rise of the Affinitive Organization (Hardcover): Burton Saint John III Public Relations and the Corporate Persona - The Rise of the Affinitive Organization (Hardcover)
Burton Saint John III
R4,491 Discovery Miles 44 910 Ships in 12 - 17 working days

For much of the last century, large, predominantly US corporations used public relations to demonstrate that their missions resonated with dominant societal values. Through the construction and conveyance of the "corporate persona", they aimed to convince citizens that they share common aspirations - and moreover that their corporate "soul" works as a beneficent force in society. Through examining key examples from the last 80 years, this book argues that PR, through the corporate persona, works to create a sense of shared reality between the corporation and the average citizen. This has been instrumental in conveying, across generations, that the corporation is an affinitive corporate persona - a fellow companion in the journey of life. The construct is obviously ripe for manipulation, and the role of PR in creating and promoting the corporate persona in order to align corporations and stakeholders is potentially problematic. From wage inequality to climate change, preserving the corporate status quo may be negative. This original and thought-provoking book not only critically analyses how PR and its role in the corporate persona works to solidify power, but also how that power might be used to further goals shared by the corporation and the individual. Scholars and advanced students of public relations, organizational communications and communication studies will find this book a challenging and illuminating read.

Environmental Communication and Travel Journalism - Consumerism, Conflict and Concern (Paperback): Lyn McGaurr Environmental Communication and Travel Journalism - Consumerism, Conflict and Concern (Paperback)
Lyn McGaurr
R1,467 Discovery Miles 14 670 Ships in 12 - 17 working days

Travel journalism about natural attractions is environmental communication at the cusp of consumerism and concern. Countries and regions that market forests, rivers and wildlife to international tourists drive place-of-origin brand recognition that benefits exporters in other sectors. Place-branding in such destinations is not just PR for environmentally sustainable development and consumption, but also a political enterprise. Environmental Communication and Travel Journalism considers tourism public relations as elite reputation management, and applies models of political conflict and source-media relations to the analysis of the 'soft' genre of travel journalism. The book seeks to understand how, in whose interests and against what odds discourses of cosmopolitanism and place-branding influence the way travel journalists represent vulnerable and contested environments. Informed by interviews with journalists and their sources, Environmental Communication and Travel Journalism identifies and theorises networks, cultures, discursive strategies and multiple loyalties that can assist or interrupt flows of environmental concern in the cosmopolitan public sphere. The book should be of interest to scholars of environmental communication, environmental politics, journalism, tourism, marketing and public relations.

Personal Branding for Entrepreneurial Journalists and Creative Professionals (Hardcover): Sara Kelly Personal Branding for Entrepreneurial Journalists and Creative Professionals (Hardcover)
Sara Kelly
R5,374 Discovery Miles 53 740 Ships in 12 - 17 working days

Personal Branding for Entrepreneurial Journalists and Creative Professionals outlines and describes the complete process of building and growing a successful personal brand. Focused on the independent journalist or creative professional in the new digital marketplace, Sara Kelly gives readers the ability to create the sort of personal brand that not only stands out, but remains relevant for years to come. Features such as exercises and worksheets will guide readers in creating the various components of their personal brand, and case studies of real-world branding scenarios will allow readers to analyze the practical aspects of implementing a personal brand. Covering theory and practice, this text is a powerful resource for modern journalists, multimedia storytellers, and content creators hoping to ply their talents online and beyond.

Corporate Social Responsibility, Sustainability and Public Relations - Negotiating Multiple Complex Challenges (Paperback):... Corporate Social Responsibility, Sustainability and Public Relations - Negotiating Multiple Complex Challenges (Paperback)
Donnalyn Pompper
R1,558 Discovery Miles 15 580 Ships in 12 - 17 working days

This book probes if it is possible for PR practitioners to ethically navigate organizations toward CSR even when outcomes may be inconsistent with organizational self-interest. Importantly, how might PR practitioners recommend against doing something that may be consistent with organizational goals but bad for the environment or people? This book invokes postmodern and critical theories of PR to inspire and empower public relations practitioners to transform organizations into ethical, authentic and transparent public sphere members.

The Theory and Philosophy of Organizations - Critical Issues and New Perspectives (Hardcover): John Hassard, Denis Pym The Theory and Philosophy of Organizations - Critical Issues and New Perspectives (Hardcover)
John Hassard, Denis Pym
R3,926 Discovery Miles 39 260 Ships in 12 - 17 working days

The Theory and Philosophy of Organizations makes a major contribution to the debate on the status of organizational theory as a discipline. The volume is divided into three sections exploring issues under the headings `theory', `anasis' and `philosophy'. In each, the limitations of `traditional' or `scientific' organizational paradigms are illuminated and new forms of interpretation offered.

New Technology Policy and Social Innovations in the Firm (Paperback): Jorge Niosi New Technology Policy and Social Innovations in the Firm (Paperback)
Jorge Niosi
R649 Discovery Miles 6 490 Ships in 10 - 15 working days

First published in 1995. Routledge is an imprint of Taylor & Francis, an informa company.

Classical Rhetoric and Modern Public Relations - An Isocratean Model (Paperback): Charles Marsh Classical Rhetoric and Modern Public Relations - An Isocratean Model (Paperback)
Charles Marsh
R1,263 Discovery Miles 12 630 Ships in 12 - 17 working days

This book expands the theoretical foundations of modern public relations, a growing young profession that lacked even a name until the twentieth century. As the discipline seeks guiding theories and paradigms, rhetorics both ancient and modern have proven to be fruitful fields of exploration. Charles Marsh presents Isocratean rhetoric as an instructive antecedent. Isocrates was praised by Cicero and Quintilian as "the master of all rhetoricians," favored over Plato and Aristotle. By delineating the strategic value of Isocratean rhetoric to modern public relations, Marsh addresses the call for research into the philosophical, theoretical, and ethical origins of the field. He also addresses the call among scholars of classical rhetoric for modern relevance. Because Isocrates maintained that stable relationships must solicit and honor dissent, Marsh analyzes both historic and contemporary challenges to Isocratean rhetoric. He then moves forward to establish the modern applications of Isocrates in persuasion, education, strategic planning, new media, postmodern practices, and paradigms such as excellence theory, communitarianism, fully functioning society theory, and reflection.

The Political Economy of Telecommunicatons Reforms in Thailand (Paperback): Sakkarin Niyomsilpa The Political Economy of Telecommunicatons Reforms in Thailand (Paperback)
Sakkarin Niyomsilpa
R1,357 Discovery Miles 13 570 Ships in 12 - 17 working days

First published in 1999. Routledge is an imprint of Taylor & Francis, an informa company.

Partners for Good - Business, Government and the Third Sector (Paperback): Tom Levitt Partners for Good - Business, Government and the Third Sector (Paperback)
Tom Levitt
R1,536 Discovery Miles 15 360 Ships in 12 - 17 working days

After a century in which charities suspected the motives of cynical business people, and business people dismissed the contributions of amateur volunteers, the two sectors are coming together today as never before. The third sector has increased its business capacity through the experience gained from a decade of providing commissioned services to the public sector. Society today expects employers to do more to engage with both communities and good causes and the business case for doing so can be and is being made. But business also realises that charities do conscience better than they can and so co-working is increasingly being sought. In Partners for Good, Tom Levitt points the way to successful partnerships at local, national and international levels. There is now even an agreed international standard on what constitutes the social responsibility obligations of organisations operating in all sectors, in all parts of the world, over and above international legal frameworks. Sustainability today refers to the triple bottom line (financial, social, environmental) rather than being a green concept alone. On the down side, grants and other funding opportunities provided by governments to the third sector over the last ten years are suddenly ending and support structures are disappearing. The incentives for forging successful and sustainable win:win partnerships between businesses and charities in the new Big Society are therefore high, however demanding the time scale on offer.

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