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Books > Business & Economics > Industry & industrial studies > Service industries > Hospitality industry

Caregiving-Leisure and Aging (Paperback): M. Jean Keller Caregiving-Leisure and Aging (Paperback)
M. Jean Keller
R693 Discovery Miles 6 930 Ships in 12 - 17 working days

Create programs that make good use of the leisure time of the elderly, and of those who care for them!Caregiving is a vital issue in today's rapidly aging society. Each year, a greater number of elderly people find themselves in need of care, and at the same time, more elderly adults than ever are finding themselves in the caregiving role. Caregiving--Leisure and Aging blends the work of six experts in the field, exploring implications for future practice and research, examining caregivers and care receivers and their need for appropriate leisure and recreation activities, and sharing innovative recreation programs to help caregivers and those in their care enrich the quality of their lives.Here you'll find: a review of literature which examines caregivers'health behaviors and discusses sleep improvement, home-based exercise, and several interventions the common factors found in successful leisure and activities programs for older adults and those who care for them in-depth case studies of three women who cared for their older husbands with dementia and the rationale behind their sacrifice of personal leisure time to provide this care a survey of rural and urban caregivers to individuals with Alzheimer's disease specific leisure education strategies that have been used successfully in caregiver support groups an examination of the innovative Family-based Structural Multisystem In-home Interventions (FSMII) with a Computer Telephone Integration System (CTIS) projectCaregiving--Leisure and Aging provides information and ideas regarding the importance of leisure both to those elderly people receiving care and also to the aging adults who selflessly deliver that care.

Franchising Hospitality Services (Paperback): Conrad Lashley, Alison Morrison Franchising Hospitality Services (Paperback)
Conrad Lashley, Alison Morrison
R1,503 Discovery Miles 15 030 Ships in 12 - 17 working days

'Franchising in the Hospitality Industry' provides an overview of the issues, debates and challenges associated with business franchising.
In two parts, this text firstly looks at the issues from both an academic and practitioner perspective. The second part looks more closely at service sector groups in the hospitality industry, such as hotels, leisure and catering using national and international examples and illustrations. These demonstrate how the theories and debates discussed in the first part, are tackled in real life situations. Examples used are from well known companies such as McDonalds, Baskin Robbins, Burger King, Choice Hotels, Holiday Inn, Domino Pizza, Pierre Victoire amongst others.
an insight into the national and international activities of franchise operations within the hospitality service sector and the business dynamics associated with franchising in this context
identifies examples of best practice from the point of view of both franchiser and franchisee
a holistic understanding of all issues involved by showing them in a real life context

Hospitality Retail Management - A Unit Manager's Guide (Paperback): Conrad Lashley Hospitality Retail Management - A Unit Manager's Guide (Paperback)
Conrad Lashley
R1,654 Discovery Miles 16 540 Ships in 12 - 17 working days

'Hospitality Retail Management' provides students and managers with a practical guide to managing units in hospitality retail organizations.
Customers rely on a particular chain of hotels, restaurants or pubs to provide the same level of service and environment across the board. This standardised service provides the customer with the security of knowing what to expect from that particular organisation. However, this standardisation allows little room for creativity for individual managers to respond to the particular needs of their local market. There is a growing realisation that there is greater profitability if the chain can offer both standardised services across all its retail operations while at the same time allowing local managers the freedom to interpret the needs of its local market as they see fit.
'Hospitality Retail Management' shows managers and students how competitive advantage can be gained by adopting management techniques which are both 'tight and loose', and demonstrates how you can manage businesses with well-defined objectives while also allowing local managers to interpret their local market as they see fit.
Conrad Lashley has done extensive consultancy with companies such as McDonalds and uses case studies from these companies to reiterate key issues throughout the text.
Forms the basis of a complete course in unit management development
Provides an overview of the range of skills needed for effective unit management
Includes extensive examples of best practice from world-wide companies and a substantial integrated case study

Jews and Booze - Becoming American in the Age of Prohibition (Paperback): Marni Davis Jews and Booze - Becoming American in the Age of Prohibition (Paperback)
Marni Davis
R677 Discovery Miles 6 770 Ships in 12 - 17 working days

Finalist, 2014 Sami Rohr Prize for Jewish Literature from the Jewish Book Council Traces American Jews' complicated relationship to alcohol through the years leading up to and after prohibition From kosher wine to their ties to the liquor trade in Europe, Jews have a longstanding historical relationship with alcohol. But once prohibition hit America, American Jews were forced to choose between abandoning their historical connection to alcohol and remaining outside the American mainstream. In Jews and Booze, Marni Davis examines American Jews' long and complicated relationship to alcohol during the late nineteenth and early twentieth centuries, the years of the national prohibition movement's rise and fall. Bringing to bear an extensive range of archival materials, Davis offers a novel perspective on a previously unstudied area of American Jewish economic activity-the making and selling of liquor, wine, and beer-and reveals that alcohol commerce played a crucial role in Jewish immigrant acculturation and the growth of Jewish communities in the United States. But prohibition's triumph cast a pall on American Jews' history in the alcohol trade, forcing them to revise, clarify, and defend their communal and civic identities, both to their fellow Americans and to themselves.

The Science of Cooking: Understanding the Biology and Chemistry Behind Food and Cooking (Paperback): J Provost The Science of Cooking: Understanding the Biology and Chemistry Behind Food and Cooking (Paperback)
J Provost
R1,663 Discovery Miles 16 630 Ships in 12 - 17 working days

Written as a textbook with an online laboratory manual for students and adopting faculties, this work is intended for non-science majors / liberal studies science courses and will cover a range of scientific principles of food, cooking and the science of taste and smell. Chapters include: The Science of Food and Nutrition of Macromolecules; Science of Taste and Smell; Milk, Cream, and Ice Cream, Metabolism and Fermentation; Cheese, Yogurt, and Sour Cream; Browning; Fruits and Vegetables; Meat, Fish, and Eggs; Dough, Cakes, and Pastry; Chilies, Herbs, and Spices; Beer and Wine; and Chocolate, Candy and Other Treats. Each chapters begins with biological, chemical, and /or physical principles underlying food topics, and a discussion of what is happening at the molecular level. This unique approach is unique should be attractive to chemistry, biology or biochemistry departments looking for a new way to bring students into their classroom. There are no pre-requisites for the course and the work is appropriate for all college levels and majors.

The Practice of Graduate Research in Hospitality and Tourism (Hardcover): Kaye Sung Chon The Practice of Graduate Research in Hospitality and Tourism (Hardcover)
Kaye Sung Chon
R3,322 Discovery Miles 33 220 Ships in 12 - 17 working days

Improve your hospitality and tourism research abilities with this impressive collection of research methods The Practice of Graduate Research in Hospitality and Tourism assists you in gaining insight into different facets of research design, conceptual development, research methods, and conclusions drawn from research in hospitality and tourism. As a professional, researcher, or graduate student in the hospitality and tourism field, you will benefit from this collection of chapters that represent examples of research trials conducted by graduate students in hospitality and tourism and are selected on the basis of the originality of the students'concepts, research methods, and interest of the work to graduate students. This informative volume will provide you and your students with up-to-date and effective ideas for researching topics within the field of hospitality. The Practice of Graduate Research in Hospitality and Tourism is an excellent supplemental textbook for research methods classes in graduate hospitality and tourism programs. The wide variety of chapters will stimulate discussions on research in hospitality and tourism from conceptual, secondary data, and primary data approaches. Some of the research articles you will explore in The Practice of Graduate Research in Hospitality and Tourism are based on different statistical techniques, research designs, and trends of subjects. Topics include: selecting service-oriented employees based on person-organization fit measuring the effectiveness of advertising on the Internet examining factors that affect food expenditures of U.S. tourists when they are away from home explaining the competitive structure of Japanese travelers'overseas destination plans determining the motivational needs of managers in the on-site foodservice segment providing adequate education on HIV and AIDS in the workplace for hospitality managers identifying influential variables of employee turnover in the food and beverage industryThe Practice of Graduate Research in Hospitality and Tourism serves as an important forum for initiating research and new ideas internationally. The carefully selected chapters of this essential text will provide you and your students with suggestions that will improve research competency as well as hospitality services to patrons.

Profit Planning (Paperback, 2nd edition): Peter Harris Profit Planning (Paperback, 2nd edition)
Peter Harris
R1,266 Discovery Miles 12 660 Ships in 12 - 17 working days

This new edition of Profit Planning is ideal for hotel, restaurant and licensed house managers as it focuses on profit planning, the major area of finance which the general manager needs to get to grips with. The practical aspects of day-to-day profit planning are emphasized, which means that the reader can understand the approach with the minimum of theory and technical jargon. The examples and illustrations used can easily be translated into all aspects of the hospitality industry, so this book has a wide appeal.Unit managers now have high levels of finance responsibility at an early stage in their career. This reflects the growth in strongly branded and market oriented chains of pubs and restaurants which need to achieve swift returns on their investments. The financial management skills expected of unit managers are therefore growing in sophistication and this new edition takes full account of this.

Demystifying Theories in Tourism Research (Paperback): Kelly Bricker, Holly Donohoe Demystifying Theories in Tourism Research (Paperback)
Kelly Bricker, Holly Donohoe
R1,087 Discovery Miles 10 870 Ships in 12 - 17 working days

It often seems that there is more confusion than consensus regarding tourism theory. Does tourism have theories it can truly own, or does it just borrow from other academic disciplines? It can be difficult to understand the theories and conceptual frameworks available, and how to apply these ideas to a research endeavour. This book reviews theoretical perspectives on tourism from planning and management, through marketing and host communities to the tourism consumers themselves. Covering issues such as tour guiding, rural tourism development and destination image, it provides a complete guide to the industry. Including pedagogical features throughout, this book is an accessible approach to a controversial subject.

The International Hospitality Business - Management and Operations (Hardcover): Kaye Sung Chon, Lawrence Yu The International Hospitality Business - Management and Operations (Hardcover)
Kaye Sung Chon, Lawrence Yu
R4,754 Discovery Miles 47 540 Ships in 12 - 17 working days

International Hospitality Business: Management and Operations will introduce hospitality managers to the most up-to-date developments in hospitality to prepare you for the rapidly changing world of international hospitality. This book is a compilation of the most current research in global operations. It examines new developments, new management concepts, and new corporate mergers. International Hospitality Business analyzes and discusses the complexity of the political, economic, financial, commercial, and cultural environment within which international business takes place to help you become a productive global manager. Through International Hospitality Business, you will learn how an effective global hospitality manager must have a broad trans-disciplinary perspective that includes studies in politics, culture, and geography to better prepare for the complexity of international operations. Expand your knowledge of how to deal with the issues that confront hospitality firms and managers in international development and operations by: understanding the great demand for competent managers to oversee operations in foreign countries because of the explosive growth of the international hospitality industry exploring the complex issues faced by hospitality managers when they are assigned to work overseas gaining insight into international hospitality firms'policies regarding developmental strategy, organizational structure, marketing, finance, accounting, and human resource management recognizing the international hospitality industry as an integral part of the service import and export business to help students gain a better understanding of managerial rolesWith The International Hospitality Business, you will examine world travel patterns, major hotel chains, and foodservice companies in different regions of the world to expand your knowledge and help you face the dynamic changing world of international hospitality. While this volume provides you with important, comprehensive knowledge that will help you manage the your overseas hospitality operations in a way that keeps the most important person in any business--the customer--contented.

Entrepreneurship & Small Business Management in the Hospitality Industry (Paperback): Darren Lee-Ross, Conrad Lashley Entrepreneurship & Small Business Management in the Hospitality Industry (Paperback)
Darren Lee-Ross, Conrad Lashley
R1,842 Discovery Miles 18 420 Ships in 12 - 17 working days

Divided into four sections, "Entrepreneurship and Small Business Management in the Hospitality Industry" takes an intuitive step by step progression through each stage of the entrepreneurial process:
*Context, theoretical perspectives and definitions; the entrepreneur and their environment. What are the characteristics of an entrepreneur?
*Concept to reality: the feasibility study, analyzing the competition, sourcing funding and selecting partners, especially in a family business
*The business plan: the structure and content of the business plan, through to detailed distribution, marketing and human resource planning including cultural differences and considerations
*Growth and the future: venture capital, e-strategies, new markets and exit strategies.
*Covers all aspects of entrepreneurship in the hospitality industry from entrpreneurial characteristics to business planning
* Uses culturally diverse cases and examples to give a holistic view of entrepreneurship
* Takes a learning by doing approach with features such as chapter objectives, case studies, reflections, role-play activities and experiential exercises

On the Town in New York - The Landmark History of Eating, Drinking, and Entertainments from the American Revolution to the Food... On the Town in New York - The Landmark History of Eating, Drinking, and Entertainments from the American Revolution to the Food Revolution (Hardcover, 2nd edition)
Michael Batterberry, Ariane Batterberry
R1,306 Discovery Miles 13 060 Ships in 12 - 17 working days


This delightful, vividly detailed book takes you out 'on the town' in New York from the American Revolution to today's Food Revolution. Michael and Ariane Batterberry, founders of Food and Wine magazine, detail a magnificent journey through the streets of New York, exploring the customs in eating, drinking and entertainment of both high and low culture. They take you into the dives of the Tenderloin and to the elaborate banquets of the Gilded Age. Whether they are talking about a saloon or the famous Astor House, they provide the most interesting historical details - including quality and cost.
First published in 1973 when New York seemed to be a city in decline, the original edition of saw very little hope in the city's culinary future. Who could have known that New York was on the brink of a Food Revolution and a total reinvention of the American dining experience.
Conceived to redress that miscalculation and to celebrate the thriving growth of dining out in New York, this anniversary edition of On the Town in New York contains a new introduction and an afterward that picks up where the Batterberry's left off.
Delicious and irrisistable, this social history of New York will please anyone whose tasted the specialties of Chinatown, had a steak at Keen's or basked in the luxuries of the Rainbow Room.

Advances in Hospitality and Leisure (Hardcover): Joseph S. Chen Advances in Hospitality and Leisure (Hardcover)
Joseph S. Chen
R2,779 Discovery Miles 27 790 Ships in 12 - 17 working days

Advances in Hospitality and Leisure (AHL), a peer-reviewed research journal, has been published annually since 2004. AHL is indexed in Scopus and included in the Australian Business Deans Council (ABDC) journal quality list. Its editors, editorial board members and ad-hoc reviewers include scholars from North America, Europe and Asia-Pacific. AHL utilizes this international focus to participate in innovative methods of inquiry and inspire new research topics that are vital and have been in large neglected in the context of hospitality, tourism, and leisure. It strives to address the needs of the populace willing to disseminate seminal ideas, concepts, and theories derived from scholarly inquiries. This volume includes full papers and research notes which discuss conceptual models and empirical investigations using inductive and deductive methods. Potential readers may retrieve useful articles to outline new research agendas, suggest viable topics for a dissertation work, and augment the knowledge of the new subjects of learning.

Chocolates and Confections - Formula, Theory and Technique for the Artisan Confectioner 2e (Hardcover, 2nd Edition): Pp... Chocolates and Confections - Formula, Theory and Technique for the Artisan Confectioner 2e (Hardcover, 2nd Edition)
Pp Greweling
R1,833 R1,364 Discovery Miles 13 640 Save R469 (26%) Ships in 12 - 17 working days

The comprehensive guide to chocolate and candy making for professionals and serious home cooks

Chocolate and candy making is more popular and accessible than it has ever been. This book combines artisan confectionery techniques with straightforward explanations of the theory, science, and formulas at work. Fundamental information includes ingredient function and use, chocolate processing, and artisan production techniques. Professionals and home enthusiasts will find formulas and variations for gorgeous and delectable confections including dairy-based centers, crystalline and non-crystalline sugar confectionery, jellies, nut centers, and aerated confections.

Expanding on the award-winning first edition, this new revision provides the same comprehensive content, foolproof formulas, and step-by-step instructions readers expect, along with the very latest information and guidelines.Revised to include 30 percent new recipes and formulas, more than 250 photos, and 27 illustrationsFeatures new sections on opening a professional bakeshop, packaging and marketing, and American-style layered candy barsWritten by Certified Master Baker Peter Greweling, one of the world's top names in confections, and author of "Chocolates and Confections at Home with The Culinary Institute of America, " from Wiley

Hospitality Management - An Introduction (Paperback, 2nd edition): Tim Knowles Hospitality Management - An Introduction (Paperback, 2nd edition)
Tim Knowles
R1,866 Discovery Miles 18 660 Ships in 12 - 17 working days

This comprehensive text serves as a basic reader for students on introductory hospitality management programmes or non-specialist but related degrees such as tourism and business studies, both at undergraduate and postgraduate level. It provides students with a solid grounding in the industry, covering all sectors of the hospitality industry, both commercial and non commercial, and sets it within the context of the tourism industry. Hospitality Management: An Introduction second edition breaks away from tradition by looking at the wider industry, such as the brewing industry, theme parks and the timeshare industry.

Strategic Management for Hospitality and Tourism (Paperback, 2nd edition): Fevzi Okumus, Levent Altinay, Prakash Chathoth,... Strategic Management for Hospitality and Tourism (Paperback, 2nd edition)
Fevzi Okumus, Levent Altinay, Prakash Chathoth, Mehmet Ali Koseoglu
R930 R858 Discovery Miles 8 580 Save R72 (8%) Ships with 47 working days

Strategic Management for Hospitality and Tourism is an essential text for both intermediate and advanced learners aspiring to build their knowledge related to the theories and perspectives on the topic. The book provides critical and analytical insights on contemporary theoretical models and management practices while enhancing the learning process through worked examples and cases applied to the hospitality and tourism setting. This new edition highlights the rapidly changing socio-economic and political global landscape and addresses the cultural and socio-economic complexities of hospitality and tourism organizations in the new era. It has been fully updated to include: A new chapter on finance, business ethics, corporate social responsibility, and leadership as well as new content on globalisation, experience economy, crisis management, consumer power, developing service quality, innovation and implementation of principles. New features to aid understanding of the application of theory, and spur critical thinking and decision making. New international case studies with reflective questions throughout the book from both SME's and large-scale businesses. Updated online resources including PowerPoint presentations, additional case studies and exercises, and web links to aid both teaching and learning. Highly illustrated and in full colour design, this book is essential reading for all future hospitality and tourism managers.

The Emerald Handbook of Entrepreneurship in Tourism, Travel and Hospitality - Skills for Successful Ventures (Hardcover):... The Emerald Handbook of Entrepreneurship in Tourism, Travel and Hospitality - Skills for Successful Ventures (Hardcover)
Marios Sotiriadis
R3,897 Discovery Miles 38 970 Ships in 12 - 17 working days

This book is a practical handbook for entrepreneurship in tourism related industries. The book will provide students and prospective entrepreneurs with the knowledge, know-how and best practices in order to assist them in planning, implementing and managing business ventures in the field of tourism. It constitutes a valuable contribution to developing the necessary knowledge, competencies and skills of entrepreneurial decision-making and ventures. It would serve as a guide for those studying entrepreneurship and preparing for entrepreneurial careers as well as a reference for the practical use of entrepreneurs at the planning, implementation, operation and evaluation stages of building a tourism business. Examples from the industry/business world are provided to illustrate real-life practice and give readers a better understanding of entrepreneurship in tourism.

Hospitality Management - A Brief Introduction (Hardcover): Roy C. Wood Hospitality Management - A Brief Introduction (Hardcover)
Roy C. Wood
R3,631 Discovery Miles 36 310 Ships in 12 - 17 working days

An innovative and cross-cutting approach to Hospitality that examines the fundamentals of the subject in a concise and commendable way. Roy Wood's academic and practitioner expertise is brought to bear on this succinct synthesis of the subject that will quickly become a must read for all students and academics in the hospitality area. - Professor Stephen J. Page, Bournemouth University Hospitality Management: A Brief Introduction is designed for undergraduate and postgraduate students studying hotel and hospitality management and hospitality studies. The book includes coverage of the principal areas of functional management in hospitality including: employee relations accommodation management food and beverage management marketing and sales industry structure and strategy the nature of management roles hospitality management education future trends in the field. Roy Wood uses a wide range of established and contemporary research and reflects critically on its subject, including from the perspective of the hospitality consumer, to ensure that readers gain wide awareness of the realities and challenges of the hospitality industry.

Trade Tales - Decoding Customers' Stories (Hardcover): Arch G. Woodside Trade Tales - Decoding Customers' Stories (Hardcover)
Arch G. Woodside
R3,392 Discovery Miles 33 920 Ships in 12 - 17 working days

To clarify their own thinking, gain confirmation, and plan, customers tell stories about their interactions with sales and service associates. These stories are told often via blog sites, social-media platforms (e.g. TripAdvisor) as well as informally to friends and family members. Read original first-person stories of problems, opportunities and outcomes with a multiple-choice exercise following each story, as well as a critical review by an independent researcher. This volume describes customers' reports of their experience of interactions with sales/service associates. Chapters also offer a descriptive theory of storytelling narratives of these encounters. Gain an international view with stories by Asian, European, New Zealand/Pacific Rim, and North American customers. The volume highlights small details that have significant impact on customer satisfaction enhancing the reader's abilities to detect nuances in multiple international contexts, understand how customers evaluate sales/service reps' behavior well as providing opportunities to solve real problems. This is a valuable book in the field of customer relationship management that is also interactive.

Chef's Compendium of Professional Recipes (Hardcover, 3rd edition): Edward Renold, David Foskett, John Fuller Chef's Compendium of Professional Recipes (Hardcover, 3rd edition)
Edward Renold, David Foskett, John Fuller
R5,034 Discovery Miles 50 340 Ships in 12 - 17 working days

This is a well-established reference and textbook for professional chefs and students. This edition presents essential recipes based on traditional and classic methods, but is simplified and adapted to meet the needs and conditions of the busy professional kitchen.
Trends towards healthy and safe eating are taken into account and alternatives are suggested to certain ingredients to meet this demand. Vegetarian recipes are also included.
Well-established reference and textbook
This new edition presents essential recipes based on traditional and classic methods

Advances in Hospitality and Leisure (Hardcover): Joseph S. Chen Advances in Hospitality and Leisure (Hardcover)
Joseph S. Chen
R2,913 Discovery Miles 29 130 Ships in 12 - 17 working days

Advances in Hospitality and Leisure delivers refreshing insights from a host of scientific studies in the domains of hospitality, leisure and tourism. It provides a platform to galvanize thoughts on contemporary issues and merging trends essential to theory advancement as well as professional practices from a global perspective. The focus is to transcend the innovative methods of inquiry so as to inspire new research topics that are vital and have been in large neglected. All volumes are keen to address the needs of the populace having interests in disseminating ideas, concepts and theories derived from scholarly investigations. Potential readers may retrieve useful texts to outline new research agendas, suggest viable topics for a dissertation work, and augment the knowledge of the subjects of interest.

Event Management for the Tourism and Hospitality Industries (Paperback): Bonita M Kolb Event Management for the Tourism and Hospitality Industries (Paperback)
Bonita M Kolb
R1,156 Discovery Miles 11 560 Ships in 12 - 17 working days

Event Management for the Tourism and Hospitality Industries provides a theoretical and practical approach to teach students of Tourism and Hospitality the basics of planning, managing and evaluating all types of events. Chapters cover skills such as visitor segmentation, product analysis, developing a budget, promotion and after-event assessment. Special emphasis is placed on critical issues now facing event managers such as environmental sustainability and awareness of cultural diversity, technology and community engagement. The reader will learn the necessity of connecting events with the community heritage and culture to provide the local, personalized experienced desired by visitors. Each chapter covers a unique step in the planning process and corresponds to a section of a detailed event plan outline found at the end of the book that can be submitted as a semester-long assignment. Making use of international case studies in every chapter, this book provides real-world examples to contextualize the information given. This will be essential reading for all Tourism and Hospitality students with an interest in Events Management and Design, and for practitioners employed in tour companies, cruise ships, destination management organizations and cultural festivals.

Tourism in Turkey - A Comprehensive Overview and Analysis for Sustainable Alternative Tourism (Hardcover): Ahmet Salih Ikiz Tourism in Turkey - A Comprehensive Overview and Analysis for Sustainable Alternative Tourism (Hardcover)
Ahmet Salih Ikiz
R4,817 R3,769 Discovery Miles 37 690 Save R1,048 (22%) Ships in 12 - 17 working days

Tourism in Turkey: A Comprehensive Overview and Analysis for Sustainable Alternative Tourism is an informative study that analyzes the Turkish tourism from a variety of different perspectives and sheds light on its vast economic and social impacts. The volume takes into account Turkey's popularity as a tourism destination that attracts many visitors, compared to the other popular destinations, yet its per capita earnings is low and suffers from declining foreign visitors. This volume emphasizes sustainable alternative tourism as a way forward. The Turkish hospitality and travel sector contribute significantly to the country's GDP and is responsible for a considerable level of employment in Turkey. The volume discusses the development stages of tourism sector in Turkey in the light of policy changes that parallel the economic, political, social, and administrative transformations in Turkey. With the country's favorable location, existing potential, mega projects, and ambitious targets set for 2023, the tourism sector needs to implement sustainable tourism measures in order to grow.

Strategic Innovative Marketing and Tourism in the COVID-19 Era - 9th ICSIMAT Conference 2020 (Paperback, 1st ed. 2021):... Strategic Innovative Marketing and Tourism in the COVID-19 Era - 9th ICSIMAT Conference 2020 (Paperback, 1st ed. 2021)
Androniki Kavoura, Stephen J. Havlovic, Natalya Totskaya
R4,948 Discovery Miles 49 480 Ships in 10 - 15 working days

This book presents the latest findings of researchers from around the globe who presented their work at the 9th International Conference on Strategic Innovative Marketing and Tourism in the Covid-19 era. It provides up-to-date information and discusses current trends, issues, and debates, as well as theoretical and practical research, on strategic innovative marketing and tourism and applications from social media. Topics covered include social media in marketing and tourism hospitality, and strategic tools and techniques developed and implemented by some of the world's leading research labs. In addition, the book brings together work from academia and industry.

Human Resource Management in the Hotel Industry - Strategy, Innovation and Performance (Paperback): Kim Hoque Human Resource Management in the Hotel Industry - Strategy, Innovation and Performance (Paperback)
Kim Hoque
R1,318 Discovery Miles 13 180 Ships in 12 - 17 working days

Over the last decade, human resource management has come to be viewed as the dominant paradigm within which analyses of the world of work have been located. This volume examines the nature and assesses the impact of HRM within a highly under-researched division of the service sector, namely the UK hotel industry.
Common perceptions of management practices in the hotel industry typically include work intensification, high labour turnover, lack of training and poor career prospects, and casualised terms and conditions of employment. Using data from a survey of over 200 hotels, this book challenges such stereotypes by demonstrating that this part of the service sector is just as likely to have experimented with new approaches to HRM as the manufacturing industry. It suggests that primary influences on managerial decision-making in the hotel industry are no different from the primary influences affecting decision-making elsewhere, countering the argument that mainstream management theories are inapplicable within the hotel industry. Furthermore, where hotels emphasise the importance of service quality enhancement and where they introduce HRM as an integrated, mutually supporting package of practices, a strong relationship between HRM and organisational performance is proposed.

The Book of Yields: Accuracy in Food Costing and Purchasing, 8e CD-ROM Single User Version (Digital, 8th Edition): FT Lynch The Book of Yields: Accuracy in Food Costing and Purchasing, 8e CD-ROM Single User Version (Digital, 8th Edition)
FT Lynch
R4,153 R3,895 Discovery Miles 38 950 Save R258 (6%) Ships in 12 - 17 working days

The Book of Yields, 8th Edition CD-ROM continues to be the tool culinary students and professional chefs, rely on to help them accurately calculate recipe costs and easily make purchases based on recipe requirements. The CD-ROM contains the pricing, yield, and equivalency for over 1,500 ingredients. This culinary software can be used on its own or to complement The Book of Yields, 8th Edition. The The Book of Yields, 8th Edition CD-ROM can also be used as part of a food and beverage cost control, purchasing, or menu design class.

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