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Books > Business & Economics > Business & management > Sales & marketing > Advertising

The Communications Consultant's Master Plan - Leveraging Public Relations Expertise for Client and Personal Success... The Communications Consultant's Master Plan - Leveraging Public Relations Expertise for Client and Personal Success (Paperback)
Roger Darnell
R1,096 Discovery Miles 10 960 Ships in 10 - 15 working days

* Proven, highly original career advice from an accomplished writer and entrepreneur * Unique lessons on life, creativity and professionalism that can be applied to establish and successfully operate an independent communications consultancy from anywhere in the world - or to leverage PR expertise in any personal or professional venture * Exclusive insights encapsulating all facets of business and the strategic communications skillset proven to underwrite success

Better! Faster! Cheaper! - 102 Tips for Improving Agency Performance (Hardcover): Vivek Kuchibhotla Better! Faster! Cheaper! - 102 Tips for Improving Agency Performance (Hardcover)
Vivek Kuchibhotla
R758 Discovery Miles 7 580 Ships in 10 - 15 working days
Brand Machines, Sensory Media and Calculative Culture (Hardcover, 1st ed. 2016): Sven Brodmerkel, Nicholas Carah Brand Machines, Sensory Media and Calculative Culture (Hardcover, 1st ed. 2016)
Sven Brodmerkel, Nicholas Carah
R2,720 R1,819 Discovery Miles 18 190 Save R901 (33%) Ships in 10 - 15 working days

This study argues that the defining feature of contemporary advertising is the interconnectedness between consumer participation and calculative media platforms. It critically investigates how audience participation unfolds in an algorithmic media infrastructure in which brands develop media devices to codify, process and modulate human capacities and actions. With the shift from a broadcast to an interactive media system, advertisers have reinvented themselves as the strategic interface between computational media systems and the lived experience and living bodies of consumers. Where once advertising relied predominantly on symbolic appeals to affect consumers, it now centres on the use of computational devices that codify, monitor, analyse and control their behaviours. Advertisers have worked to stimulate and harness consumer participation for several generations. Consumers undertook the productive work of making brands a part of their cultural identities and practices. With the emergence of a computational mode of advertising consumer participation extends beyond the expressive activity of creating and circulating meaning. It now involves making the lived experience and the living body available to the experimental capacities of media platforms and devices. In this mode of advertising brands become techno-cultural processes that integrate calculative and cultural functions. Brand Machines, Sensory Media and Calculative Culture conceptualises and theorises these significant changes in advertising. It takes consumer participation and its interconnectedness with calculative media platforms as the fundamental aspect of contemporary advertising and critically investigates how advertising, consumer participation and technology are interrelated in creating and facilitating lived experiences that create value for brands.

Evaluating Social Media Marketing - Social Proof and Online Buyer Behaviour (Hardcover): Katarzyna Sanak-Kosmowska Evaluating Social Media Marketing - Social Proof and Online Buyer Behaviour (Hardcover)
Katarzyna Sanak-Kosmowska
R4,483 Discovery Miles 44 830 Ships in 10 - 15 working days

This book is an innovative attempt to identify and analyse the processes related to social influence in online buying behaviour, with special attention given to the phenomenon of social proof, which is the basis of social media, recommendation marketing, and word-of-mouth (WOM) marketing. It empirically verifies the factors which influence the effectiveness of social proof, and identifies relevant impact factors. Opening with a literature review of this concept from the perspective of social psychology, sociology, and marketing, this interdisciplinary approach to the issue allows for an in-depth understanding of the mechanisms of the effective use of social proof in contemporary online marketing. Following this, in the context of theoretical considerations, the author analyses the social role and significance of social proof in the buying behaviours of online consumers. The second half of the book presents the results of the author's quantitative and qualitative research into the effectiveness of social proof. The quantitative research verifies the hypotheses concerning the social role and significance of social proof in buying decisions and identifies the level of confidence in the opinions expressed by other web users. The qualitative research focuses on the empirical verification of the effectiveness of social proof mechanisms. Additionally, attention is given to sensitivity to social proof, i.e. the factors that increase the effectiveness of such messages, from both the sender's and the recipient's perspective, as well as the forms and channels of communication. Written for scholars and researchers interested in the debate on the transparency of activities carried out by companies in the area of online marketing, the book's detailed analysis of influence utilizing both quantitative and qualitative studies may be of interest to a wider group of academics including economists, psychologists and sociologists.

Advertising and Consumption - Anthropological Studies in Brazil (Hardcover): Everardo Rocha Advertising and Consumption - Anthropological Studies in Brazil (Hardcover)
Everardo Rocha
R4,487 Discovery Miles 44 870 Ships in 10 - 15 working days

This book argues for the study of consumption and its relationship with media images, particularly advertising, from a cultural perspective. Focused on Brazil, it draws on decades of research by the author and engages with theory and concepts from a range of classic anthropological works. The chapters examine how advertising professionals view their craft, the resistance to capitalism amongst native Brazilians, images of women and their bodies in magazines, and the case of the first soccer player to become a national media celebrity. Rocha supports the study of consumption as a classification system that materializes culture and creates relations between people and goods. The book presents advertising as a mode of magical thinking that mediates the passage from the machine-driven sphere of production to the humanized sphere of consumption, converting meaningless impersonal things into goods that have name, origin, identity and purpose. It will be of interest to anthropologists, sociologists and others working on advertising, marketing, communications, and consumer research.

Integrated Marketing Communication - Advertising and Promotion in a Digital World (Hardcover, 2nd edition): Jerome M. Juska Integrated Marketing Communication - Advertising and Promotion in a Digital World (Hardcover, 2nd edition)
Jerome M. Juska
R7,054 Discovery Miles 70 540 Ships in 10 - 15 working days

Now in its second edition, this textbook explores the continuing transformation of advertising, sales promotion, and public relations functions within the marketing discipline. The content focuses on emerging new technologies, as well as established digital and legacy media, as the reader is guided through the process of developing and implementing a comprehensive Integrated Marketing Communication plan for companies, organizations, and brands. Clear, concise, and practical, the book takes the reader through consumer, market, and competitive research; creative conceptualization; market segmentation, identification of a target audience, and brand positioning; as well as strategic decisions involving the timing, placement, and intensity of advertising, sales promotion, public relations, and brand visibility. The new edition emphasizes the importance of social media, website development, search engine optimization, mobile marketing, brand promotion events, and retail store connectivity. Updated to include more digital content with detailed international examples, this new edition adds four new chapters including Integrated Marketing Communication objectives, budgets, and metrics, legacy media planning, business-to-business marketing strategies, and innovative technologies with topics such as artificial intelligence, predictive analytics, synthetic media, virtual reality, and voice marketing. Upper-level undergraduate and postgraduate students will appreciate this lucid, up-to-date text, as will business professionals in executive education and certificate programs. Experiential learning is provided with chapter assignments and a continuity case study woven into the textbook. The second edition is also accompanied by robust online resources, including PowerPoint slides, chapter videos, lecture notes, classroom exercises, digital flash cards, test banks, an instructor resource book, and interactive templates for preparing an Integrated Marketing Communication Plan.

Advances in Advertising Research (Vol. VI) - The Digital, the Classic, the Subtle, and the Alternative (Hardcover, 1st ed.... Advances in Advertising Research (Vol. VI) - The Digital, the Classic, the Subtle, and the Alternative (Hardcover, 1st ed. 2016)
Peeter Verlegh, Hilde Voorveld, Martin Eisend
R3,171 R2,000 Discovery Miles 20 000 Save R1,171 (37%) Ships in 10 - 15 working days

This book provides insights into the inspiring and multifaceted field of advertising research, which is confronted with challenges regarding ad content and execution, media placement, as well as online and social media. Distinguishing between digital, classic, subtle, and alternative advertising formats, renowned scholars from around the globe contribute state-of-the-art research on these issues in 30 chapters. Advances in Advertising Research are published by the European Advertising Academy (EAA). This volume is a compilation of research presented at the 13th International Conference in Advertising (ICORIA), which was held in Amsterdam (The Netherlands) in June 2014. The conference gathered around 150 participants from diverse countries from Europe, North-America, Asia, and Australia.

Under the Radar - Talking to Today's Cynical Consumer (Hardcover): J Bond Under the Radar - Talking to Today's Cynical Consumer (Hardcover)
J Bond
R1,883 R1,213 Discovery Miles 12 130 Save R670 (36%) Ships in 10 - 15 working days

They advertised soft drinks on fruit and underwear on sidewalks. They employed Ed Koch to bring Snapple to the American heartland. They even used Imelda Marcos to sell Kenneth Cole shoes. Advertising innovators Jon Bond and Richard Kirshenbaum have come up with more outrageously clever ways to get past consumers' detectors than anyone else in advertising today. And now, they're finally ready to reveal their methods.

In Under the Radar, Kirshenbaum and Bond chronicle their meteoric rise from a one-room, two-man Lower East Side stringer operation to Kirshenbaum Bond & Partners, one of today's hottest agencies. They share the lessons they learned along the way and describe the evolution of their unique "under-the-radar" approach to grabbing and holding the attention of today's "been there, done that" consumers.

Under the Radar offers advertising and marketing professionals a deeply probing and instructive look at the nature of advertising and marketing in an age of information overload. Kirshenbaum and Bond provide a cogent analysis of how the world has changed since David Ogilvy laid down his ironclad rules for successful advertising. And, using in-depth critiques of many of today's best (and worst) ad campaigns, they describe what it takes to break through the defensive screens of a population bombarded by 1,500 ad messages each day.

You'll learn all about cutting-edge research techniques KB&P and other front-running agencies have developed for getting inside the heads and hearts of real people, and, just as important, how to use that knowledge to get ad-weary consumers to tune in rather than zone out. You'll also learn about the latest trends in integrated marketing, media planning, and guerrilla marketing, as well as new ways of structuring an agency in order to stimulate "under-the-radar" thinking.

Offering valuable lessons from the founders of one of today's most innovative and successful advertising firms, Under the Radar is essential reading for absolutely anyone involved in selling to consumers, from self-employed copywriters to marketing VPs at Fortune 500 companies.

"Under the Radar: Talking to Today's Cynical Consumer is a valuable and important new tool for the advertising industry from two pros at one of the hottest shops in town. Jonathan Bond and Richard Kirshenbaum offer valuable insights and creative solutions on how to break through the clutter to make sure the consumer gets the message." —O. Burtch Drake, President and CEO American Association of Advertising Agencies.

"Kirshenbaum and Bond's genius is their capacity to cut through informational clutter and reach the grass roots. In the war to save New York's drinking water, Kirshenbaum and Bond showed us how to speak truth to power—and be heard!" —Robert F. Kennedy, Jr.

"This book is the next best thing to actually working with Bond and Kirshenbaum. They are good! They know when to listen and when to argue with a client. They're not just smart and creative, they are serious strategic thinkers." —Roger Ailes, Chairman and CEO, Fox News.

"If you want to understand how ad executives create smart, innovative advertising, Richard and Jon's book is a must read." —Valerie Salembier Publisher, Esquire magazine

"Any book that helps a company deal with our over-communicated world is worth reading. Under the Radar is definitely one of those books." —Jack Trout, Trout & Partners Ltd. author of The New Positioning: The Latest on the World's #1 Business Strategy.

Storytelling and Market Research - A Practical User Guide (Paperback): C. Frederic John Storytelling and Market Research - A Practical User Guide (Paperback)
C. Frederic John
R1,123 Discovery Miles 11 230 Ships in 10 - 15 working days

* The first book on storytelling aimed specifically at market researchers * Defines four types of story and provides clear guidance on revamping deliverables to appeal to the decision-making audience * Empowers market researchers to bring their analysis to life and their ideas to the management table * Includes examples from a range of art forms to illustrate the foundations of good storytelling

Storytelling and Market Research - A Practical User Guide (Hardcover): C. Frederic John Storytelling and Market Research - A Practical User Guide (Hardcover)
C. Frederic John
R4,494 Discovery Miles 44 940 Ships in 10 - 15 working days

* The first book on storytelling aimed specifically at market researchers * Defines four types of story and provides clear guidance on revamping deliverables to appeal to the decision-making audience * Empowers market researchers to bring their analysis to life and their ideas to the management table * Includes examples from a range of art forms to illustrate the foundations of good storytelling

Strategic Advertising Mechanisms - From Copy Strategy to Iconic Brands (Paperback, New edition): Jorge David Fernandez Gomez Strategic Advertising Mechanisms - From Copy Strategy to Iconic Brands (Paperback, New edition)
Jorge David Fernandez Gomez
R761 Discovery Miles 7 610 Ships in 10 - 15 working days

It is the first time that the different strategic advertising mechanisms are explained in a single book. And this is also the first time that a book has brought together the most important and transcendent (for its applicability to the advertising market) strategic advertising mechanisms. The text explains from classic mechanisms such as Rosser Reeves's USP or Procter & Gamble's copy strategy to modern mechanisms such as Kevin Roberts's Lovemarks or Douglas Holt's iconic brands. It also considers European mechanisms such as Jacques Seguela's star strategy or Henri Joannis's psychological axis. The book has the most complete academic review. Strategic Advertising Mechanisms: From Copy Strategy to Iconic Brands, integrates the most important strategic advertising mechanisms developed throughout the time: USP, brand image, positioning, Lovemarks... This is the first and only book to date that compiles the most consolidated methods by advertisers or advertising agencies (P&G, Bates, Ogilvy or Euro) in the history of modern advertising. Primary readership will be among practitioners, researchers, scholars and students in a range of disciplines, including communication, advertising, business and economic, information and communication, sociology, psychology and humanities. There may also be appeal to the more general reader with an interest in how advertising strategic planning works.

Communicating Projects - From Waterfall to Agile (Hardcover, 2nd edition): Ann Pilkington Communicating Projects - From Waterfall to Agile (Hardcover, 2nd edition)
Ann Pilkington
R4,494 Discovery Miles 44 940 Ships in 10 - 15 working days

The only book to look specifically at the key issue of communication of projects, which often makes or breaks a project. This second edition is updated with the key information for today's communication managers working on projects, including 'agile', the use of storytelling, and crisis management. A highly practical book, written by a seasoned communications professional and trainer.

Communicating Projects - From Waterfall to Agile (Paperback, 2nd edition): Ann Pilkington Communicating Projects - From Waterfall to Agile (Paperback, 2nd edition)
Ann Pilkington
R1,124 Discovery Miles 11 240 Ships in 10 - 15 working days

The only book to look specifically at the key issue of communication of projects, which often makes or breaks a project. This second edition is updated with the key information for today's communication managers working on projects, including 'agile', the use of storytelling, and crisis management. A highly practical book, written by a seasoned communications professional and trainer.

Brand Now - How to Stand Out in a Crowded, Distracted World (Paperback): Nick Westergaard Brand Now - How to Stand Out in a Crowded, Distracted World (Paperback)
Nick Westergaard
R471 Discovery Miles 4 710 Ships in 18 - 22 working days

Capture their attention, and keep it. Learn how to stand out in a crowded and distracted world. With the rise of digital media, you'd think it would be easier than ever to be heard. Yet, most messages fail to cut through the clutter. Consumers are overwhelmed. Ads alone aren't effective. And you can't just produce content and connect on every social network. To stand out today, you need to start with your brand. Brand Now uncovers the new rules of branding in our complex and chaotic world. Written by digital strategist and author Nick Westergaard, this book explains how to build brands that resonate both online and off. The book helps you: Create a brand with meaning Reinforce it with the right touchpoints Hone your brand's unique story Share it through engaging content Cultivate a sense of community Craft a coherent experience Stand out with simplicity and transparency The world may be growing louder, but with Brand Now's big ideas and practical toolbox, you can break through the noise-and win a place in the hearts and minds of your customers.

Cable TV Advertising - In Search of the Right Formula (Hardcover): Rajeev Batra, Rashi Glazer Cable TV Advertising - In Search of the Right Formula (Hardcover)
Rajeev Batra, Rashi Glazer
R2,044 Discovery Miles 20 440 Ships in 10 - 15 working days

This volume brings together leading academic researchers and industry professionals to discuss the underlying factors that determine where cable TV advertising is today and what can and should be done in the future. The authors are united in their belief that cable TV advertising has not lived up to its original promise because key players--system operators, programmers, and advertisers--still act as if cable TV is an alternative to traditional mass audience broadcast rather than a fundamentally new and unique medium. If the industry is to realize its promise, the contributors argue, it will happen only in light of a fundamental reassessment of its strategic position within the overall communications and information-technology environment. Taken together, the chapters presented here offer both new insights to industry professionals and new research ideas to students of cable communications.

The chapters are organized into three sections around the themes of industry analysis, implications for advertisers, and new developments. In the first section, the editors present a strategic overview of cable TV advertising followed by an assessment of its current status and an examination of programming opportunities for cable network. The second group examines such issues as the television viewing environment, collecting ratings data for cable channels, and the relationship between program impact and advertising impact. Concluding chapters offer a look at new horizons in cable TV advertising, including in-home shopping programs and pay-per-view programming.

Information Asymmetry in Online Advertising (Hardcover): Jan W. Wiktor, Katarzyna Sanak-Kosmowska Information Asymmetry in Online Advertising (Hardcover)
Jan W. Wiktor, Katarzyna Sanak-Kosmowska
R4,498 Discovery Miles 44 980 Ships in 10 - 15 working days

Advertising is a company's major form of communication with the market; it is a component of the IMC system, having a special impact on the addressee, and is a form of persuasive communication affecting consumer behaviour. Advertising may reflect information asymmetry between an advertiser and recipients. This book presents an assessment of the forms and range of consumer behaviour manipulation through information asymmetry in online advertising and explores the possible causes, forms, and effects. The work offers a new approach to the role of advertising in the digital world, especially its forms and impact strategies. The theoretical framework presented is based on issues related to online advertising, information asymmetry, and social manipulation. The book describes the ways in which these areas can be explored, and it presents the results of empirical studies. Empirical research allows for identifying companies' moral hazard strategies and their consequences - e-consumers' adverse selection. The research provides an empirical answer to the question: to what extent is advertising a transparent form of communication, and to what extent does it represent the world of manipulation? Based on an interdisciplinary theoretical approach, empirical studies conducted by the authors, and theoretical and managerial implication, the book encourages its readers to find their own answers. Given the interdisciplinary nature of this work, it will be of interest to scholars and researchers within the fields of marketing, media and communication, economics, psychology, sociology, and ethics.

Corporate Brand Design - Developing and Managing Brand Identity (Hardcover): Mohammad Mahdi Foroudi, Pantea Foroudi Corporate Brand Design - Developing and Managing Brand Identity (Hardcover)
Mohammad Mahdi Foroudi, Pantea Foroudi
R4,928 Discovery Miles 49 280 Ships in 10 - 15 working days

* Fills a gap in the current Business and Management literature by addressing the relationship between a brand's visual identity and their stakeholders. * Combines a literature-based and theoretical approach with real life case studies from a broad range of industries. * Covers the full process of corporate brand design management, making the book suitable recommended reading for a broad range of modules and disciplines.

Corporate Brand Design - Developing and Managing Brand Identity (Paperback): Mohammad Mahdi Foroudi, Pantea Foroudi Corporate Brand Design - Developing and Managing Brand Identity (Paperback)
Mohammad Mahdi Foroudi, Pantea Foroudi
R1,473 Discovery Miles 14 730 Ships in 10 - 15 working days

* Fills a gap in the current Business and Management literature by addressing the relationship between a brand's visual identity and their stakeholders. * Combines a literature-based and theoretical approach with real life case studies from a broad range of industries. * Covers the full process of corporate brand design management, making the book suitable recommended reading for a broad range of modules and disciplines.

Brazilian Mobilities (Paperback): Maria De Faria Nogueira, Camila Dos Santos Moraes Brazilian Mobilities (Paperback)
Maria De Faria Nogueira, Camila Dos Santos Moraes
R1,378 Discovery Miles 13 780 Ships in 10 - 15 working days

Brazilian Mobilities presents an overview of the diversity of mobility studies developed in Brazil. It builds a picture of a strong Latin-American perspective emerging in the field of mobilities research, which provides unique insight into the complex dynamics of mobilities in the emerging countries from the Global South. Addressing such different areas as tourism, urbanization, media studies, social inequalities, marketing and mega-events, transport and technology, among others, the contributors use the new mobilities paradigm, or NMP (Sheller & Urry, 2006) as a starting point to reflect about the social changes experienced in the country and they also engage with newer literature on mobilities, including work done by Brazilian and Latin-American authors depending on the subject of each individual chapter. Illustrating to scholars the uniqueness and complexity of the Brazilian social-political and economic context, the book was organized in order to be a representative sample of the studies carried out in Brazil, as well as to contribute to other academic investigations on (im)mobilities and different social realities in emerging countries.

Public Relations, Branding and Authenticity - Brand Communications in the Digital Age (Paperback): Sian Rees Public Relations, Branding and Authenticity - Brand Communications in the Digital Age (Paperback)
Sian Rees
R1,377 Discovery Miles 13 770 Ships in 10 - 15 working days

Public Relations, Branding and Authenticity: Brand Communications in the Digital Age explores the role of PR and branding in society by considering the notion of authentic communications within the context of an emerging digital media environment. This qualitative analysis explores the challenge of developing authentic brand narratives in the digital age, whilst questioning the problematic nature of authenticity itself. Case studies of public relations activity of successful brands, and those in crisis, are supplemented by interviews with senior public relations and branding practitioners. The book lays out three specific arguments. Firstly, a repositioning of the relationship between public relations and brand practice is explored. It is argued that public relations practitioners are well placed to facilitate brands in the digital age, because of the inherent acceptance of the value of relationship building, adaptation and boundary spanning embedded in PR practice and best practice theory. Secondly, the book introduces a new concept of riparian brands. Such brands are based on solid core values, but have an ability to atune, adjust and naturalise to the prevailing social, cultural and economic environment. Thirdly, the book presents an ontology of the riparian brand in the form of an authentic brand wheel and 15 real-time interaction success factors. Aimed at both academics and practitioners interested in the theoretical development of PR and its emerging relationship with branding, it will also be of interest to scholars of corporate communications, corporate reputation and branding.

Social Media Storms - Empowering Leadership Beyond Crisis Management (Paperback): Pernille Ryden, Muhammad Ismail Hossain,... Social Media Storms - Empowering Leadership Beyond Crisis Management (Paperback)
Pernille Ryden, Muhammad Ismail Hossain, Efthymia Kottika, Vatroslav Skare
R1,314 Discovery Miles 13 140 Ships in 10 - 15 working days

1. Offers a fresh and positive alternative to the usual crisis management approach to managing social media storms 2. Theoretical grounding and empirical research is illustrated by real life global cases from across industries throughout each chapter 3. Addresses one of the hottest topics in the areas of digital and social media marketing, which are taught extensively at both undergraduate and postgraduate levels globally

Branded Content - The Fateful Merging of Media and Marketing (Hardcover): Jonathan Hardy Branded Content - The Fateful Merging of Media and Marketing (Hardcover)
Jonathan Hardy
R4,494 Discovery Miles 44 940 Ships in 10 - 15 working days

It provides upper level undergraduate and postgraduate students with an authoritative, accessible and highly relevant exploration of critical discourse within a real world advertising context. It is clearly structured into 'Practice', 'Policies' and 'Problems' sections, helping to guide readers clearly through the issues highlighted and illustrate the interrelated nature of these topics in the media and marketing branding of content. It presents vital topics that cross borders, exploring issues of content branding by multi-national and global media and marketing organisation, giving the book truly international relevance.

Branded Content - The Fateful Merging of Media and Marketing (Paperback): Jonathan Hardy Branded Content - The Fateful Merging of Media and Marketing (Paperback)
Jonathan Hardy
R1,258 Discovery Miles 12 580 Ships in 10 - 15 working days

It provides upper level undergraduate and postgraduate students with an authoritative, accessible and highly relevant exploration of critical discourse within a real world advertising context. It is clearly structured into 'Practice', 'Policies' and 'Problems' sections, helping to guide readers clearly through the issues highlighted and illustrate the interrelated nature of these topics in the media and marketing branding of content. It presents vital topics that cross borders, exploring issues of content branding by multi-national and global media and marketing organisation, giving the book truly international relevance.

Social Media Storms - Empowering Leadership Beyond Crisis Management (Hardcover): Pernille Ryden, Muhammad Ismail Hossain,... Social Media Storms - Empowering Leadership Beyond Crisis Management (Hardcover)
Pernille Ryden, Muhammad Ismail Hossain, Efthymia Kottika, Vatroslav Skare
R4,490 Discovery Miles 44 900 Ships in 10 - 15 working days

1. Offers a fresh and positive alternative to the usual crisis management approach to managing social media storms 2. Theoretical grounding and empirical research is illustrated by real life global cases from across industries throughout each chapter 3. Addresses one of the hottest topics in the areas of digital and social media marketing, which are taught extensively at both undergraduate and postgraduate levels globally

Building Corporate Identity, Image and Reputation in the Digital Era (Hardcover): T. C. Melewar, Charles Dennis, Pantea Foroudi Building Corporate Identity, Image and Reputation in the Digital Era (Hardcover)
T. C. Melewar, Charles Dennis, Pantea Foroudi
R4,544 Discovery Miles 45 440 Ships in 10 - 15 working days

Brands - corporate, products, service - today are collectively defined by their customers, deriving from personal experiences and word of mouth. This book acts as a forum for examining current and future trends in corporate branding, identity, image and reputation. Recognising the complexity and plurality at the heart of the corporate branding discipline, this book fills a gap in the literature by posing a number of original research questions on the intrinsic nature of corporate branding ideas from corporate (external) and organisation (internal) identity perspectives as they relate to brand management, corporate reputation, marketing communications, social media, smart technology, experiential and sensory marketing. It incorporates current thinking and developments by both multidisciplinary academics and practitioners, combining a comprehensive theoretical foundation with practical insights. The text will serve as an important resource for the marketing, identity and brand practitioners requiring more than anecdotal evidence on the structure and operation of stakeholders communication in different geographical areas. It determines current practices and researches in diverse areas, regions and commercial and non-commercial sectors across the world. The book provides scholars, researchers and postgraduate students in business and marketing with a comprehensive treatment of the nature of relationships between companies, brands and stakeholders in different areas and regions of the world.

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