This major reference book provides an authoritative analysis and survey of consumer research and economic psychology. It provides an international, in-depth overview of the present state of knowledge and theory which will be indispensable to students, researchers and practitioners. The Companion presents over 100 specially commissioned entries on important topics in consumer research and economic psychology from behaviourism and brand loyalty to trust and the psychology of tourism. Leading scholars in the fields provide stimulating insights into the area as well as summarising existing knowledge. Readers will find entries both on new topics that have rarely been considered in the framework of consumer research or economic psychology and on topics that have long been considered important in these disciplines. The book will ably meet the needs of undergraduate and graduate students in business administration, economics, marketing and psychology, as well as informing researchers and practitioners in those disciplines.

The relationship between a parent and a child is without any doubt one of the most influential and intimate relationships over the life course of an individual. Children resemble their parents in a variety of life outcomes such as socioeconomic status, family formation characteristics, and political views. There is growing evidence that some families - despite interventions by child protection services, judicial sanctions, and social mobility - are stuck in patterns of criminal behaviour, poverty, substance abuse, teenage parenthood, and other negative life events. This is a growing global problem for which currently no solution is available. This book brings together the most important and unique findings of intergenerational studies of criminal behaviour from around the world, and from a variety of disciplines, from criminology to sociology to anthropology. Each chapter explores the historical background of a specific study, its most important objectives, and the unique conclusions and implications that can be drawn from the data. Essential reading for all those interested in criminal behaviour, psychological criminology, and intergenerational psychology, this book provides an extensive overview of intergenerational studies on patterns of continuity and discontinuity of criminal, antisocial, or delinquent behaviour, as well as related behaviours or risk factors such as the intergenerational continuities in (harsh) parenting and family relationship quality.

The lifeblood of any business enterprise is its people. Dr. Jac Fitz-enz helps professionals quantify that statement by critically gauging their true human costs and their employees' productivity. The ROI of Human Capital does this this by providing you with detailed material on topics including corporate outsourcing, developments in behavioral science, and advances in trending and forecasting that have dramatically changed the way organizations measure the bottom line effect of employee performance. You'll learn how to evaluate people metrics at three critical levels: organizational (contributions to corporate goals), functional (impact on process improvement), and human resources management (value added by five basic HR department activities) to most effectively and accurately determine your profit and results. For years, The ROI of Human Capital has been the number-one resource for decision makers and human resources professionals assessing employee contributions and ROI. Now updated with the most relevant, up-to-the-minute metrics, the second edition continues to add value to teams by helping them perform the essential task of measuring the value of their people.

Advances in the Study of Behavior was initiated over 40 years ago to serve the increasing number of scientists engaged in the study of animal behavior. This volume makes another important contribution to the development of the field by presenting theoretical ideas and research findings to professionals studying animal behavior and related fields.

Offers the first comprehensive resource to document the particular needs of a given species in captivity. Each species is dealt with by specialists who are fully familiar with their animals, writing to a consistent template to facilitate easy navigation. Each chapter in Part 2 addresses specific species-typical behaviours associated with pain and distress. The third section contains a series of easy reference ethograms that will aid understanding, and potentially quantification of i.e., baboon, bird, or bovine behavior. The book will be useful not only in laboratory settings, but any situation where an animal is kept in captivity, from veterinary clinics to zoos and sanctuaries. Edited by internationally recognized experts in animal behaviour and behavioural management.

'A brilliant new book' Daily Telegraph 'Well written . . . and often entertaining' The Times 'A sparkling analysis' Prospect When uncertainty is all around us, and the facts are not clear, how can we make good decisions? We do not know what the future will hold, particularly in the midst of a crisis, but we must make decisions anyway. We regularly crave certainties which cannot exist and invent knowledge we cannot have, forgetting that humans are successful because we have adapted to an environment that we understand only imperfectly. Throughout history we have developed a variety of ways of coping with the radical uncertainty that defines our lives. This incisive and eye-opening book draws on biography, history, mathematics, economics and philosophy to highlight the most successful - and most short-sighted - methods of dealing with an unknowable future. Ultimately, the authors argue, the prevalent method of our age falls short, giving us a false understanding of our power to make predictions, leading to many of the problems we experience today. Tightly argued, provocative and written with wit and flair, Radical Uncertainty is at once an exploration of the limits of numbers and a celebration of human instinct and wisdom.

A long-awaited book from developmental disorders expert John Morton, "Understanding Developmental Disorders: A Causal Modelling Approach" makes sense of the many competing theories about what can go wrong with early brain development, causing a child to develop outside the normal range.
Based on the idea that understanding developmental disorders requires us to talk about biological, cognitive, behavioral and environmental factors, and to talk about causal relationships among these elements.
Explains what causal modelling is and how to do it.
Compares different theories about particular developmental disorders using causal modelling.
Will have a profound impact on research in the fields of psychology, neuroscience and medicine.

An in-depth look into the psychology of voters around the world, how voters shape elections, and how elections transform citizens and affect their lives Could understanding whether elections make people happy and bring them closure matter more than who they vote for? What if people did not vote for what they want but for what they believe is right based on roles they implicitly assume? Do elections make people cry? This book invites readers on a unique journey inside the mind of a voter using unprecedented data from the United States, the United Kingdom, Germany, France, South Africa, and Georgia throughout a period when the world evolved from the centrist dominance of Obama and Mandela to the shock victories of Brexit and Trump. Michael Bruter and Sarah Harrison explore three interrelated aspects of the heart and mind of voters: the psychological bases of their behavior, how they experience elections and the emotions this entails, and how and when elections bring democratic resolution. The authors examine unique concepts including electoral identity, atmosphere, ergonomics, and hostility. From filming the shadow of voters in the polling booth, to panel study surveys, election diaries, and interviews, Bruter and Harrison unveil insights into the conscious and subconscious sides of citizens' psychology throughout a unique decade for electoral democracy. They highlight how citizens' personality, memory, and identity affect their vote and experience of elections, when elections generate hope or hopelessness, and how subtle differences in electoral arrangements interact with voters' psychology to trigger different emotions. Inside the Mind of a Voter radically shifts electoral science, moving away from implicitly institution-centric visions of behavior to understand elections from the point of view of voters.

Libro que acerca a los estudiantes al emocionante proceso de comprender la conducta anormal y los modos en que los profesionales de la salud mental estudian y tratan las diferentes expresiones de la misma. Ofrece un acercamiento para comprender la relacion de las enfermedades mentales con la cuestion biologica para establecer el tratamiento correcto, incluyendo las formas psicologicas de intervencion. Ademas se abordan investigaciones que revelan las grandes variantes culturales de conductas anormales y lo que otras culturas consideran como tratamientos efectivos.

Considering behavioral norms in their cultural contexts, this book arrives at a fully operational international leadership theory - and makes it accessible to academic and professional readers alike. Shaping the Global Leader fundamentally covers eight cultural dimensions gleaned from acclaimed international leadership scholars such as Geert Hofstede and the GLOBE study authors. Each cultural dimension is followed by interviews of renowned organizational leaders who relate their experiences in that area and each section underscores strategies for moving forward. The authors highlight critical lessons from classic behavioral psychology experiments and apply these findings to the international organizational context. This book serves as an eminently readable and enlightening handbook for those working, leading or studying interculturally. Both students and professionals in international leadership or business will be provided with clear and actionable organizational insights for an increasingly complex global landscape.

Emotions in the workplace have until recently been seen simply as a distraction. We often think of work as rational, logical and non-emotional. But organisations are waking up to the key role of emotions and affect at work. Emotions influence how we make decisions, how we relate with one another and how we make sense of our surroundings. Whilst organisations are slowly embracing the pivotal role of emotions, designers and managers of workplaces have been struggling to keep up. New insights from hard sciences such as neuropsychology are presenting a radically different interpretation of emotions. Yet workplace designers and facilities managers still rely on measuring non-specific states such as satisfaction and stress. In this book we attempt to capture modern-day interpretations of emotion, looking at emotion in terms of transactions and processes rather than simple cause and effect. We entertain the idea of an 'emotionally intelligent building' as an alternative to the much-hyped intelligent building. The assertion is that we should create environments that are emotionally intelligent. Rather than focusing on the aptitudes or shortcomings of individuals at work, we should place closer attention on the office environment. It's not that we are emotionally disabled - it's the environment that disables us! The ability of you and me to interpret, control and express emotions may not simply be a result of our own make-up. A radically different outlook considers how our workspace and workplace debilitates or enables our emotional understanding. In the modern workplace there are many innovations that can undermine our emotional intelligence, such poorly implemented hot-desking or lean environments. Contrariwise there are key innovations such as Activity Based Working (ABW) that have the potential to enhance our emotional state. Through a series of unique case studies from around the world, we investigate key concepts that can be used by designers and facilities managers alike. No longer should designers be asked to incorporate emotional elements as intangible un-costed 'add-ons'. This book provides a shot in the arm for workplace design professionals, pointing to a new way of thinking based on the emotional intelligence of the workplace.

Using a cognitive behavioural framework, this study describes methods of assessing and intervening with the families of schizophrenics. The interventions detailed are those used in the Salford Family Intervention Study, which resulted in decreased relapse rates and better social functioning of patients. The methods include educating the family about the illness, reducing stress in family members, and helping families to promote the well-being of the patient.

Self-harm often arises at moments of despair or emotional intensity, and its reasons are not necessarily available to the conscious mind. Managing Self-Harm explores the meaning and impact of self-harm, and the sense in which it is a language of the body. It is designed to help clinicians, people who self-harm and their families and carers to understand its causes, meaning and treatment.
Each chapter integrates theory with clinical illustration, enabling the direct experiences of those who self-harm to be heard and reflecting the populations that are most likely to self-harm. The contributors are drawn from a wide range of backgrounds, including clinical psychology, psychotherapy, group analysis and psychiatric nursing.

Areas of discussion include:

• self-harm and young people in foster care and residential settings
• self-harm in women s secure services
• self-harm in people diagnosed with personality disorder

This book does not offer a prescription for self-harm cessation but rather describes therapeutic approaches to working with self-harm, and outlines the complex, subtle and meaningful interactions between those who engage in self-harm and those who seek to understand it. With a specialist interest in women s self-harm, Managing Self-Harm will be essential reading for all mental health professionals, including clinical psychologists, psychotherapists, psychiatrists, psychiatric nurses and social workers.

Globalization has accelerated the process of social, political, cultural, and especially economic transformations since the 1990s. In recent decades, this has cast doubt over the validity and reliability of many working assumptions about the nature and logic of progress in modern societies, at all levels of social structure and complexity. In The Challenge of Progress, editor Harry F. Dahms and a series of contributors explore how this doubt has been magnified, looking at how the institutions and constellations between business, labor and government have begun to weaken. The essays included in this volume examine the foundations, nature and contradictions of progress in the modern era. Anchored by - but not exclusively focused on - a debate of Amy Allen's recent book, The End of Progress: Decolonizing the Normative Foundations of Critical Theory (2016), the eleven essays identify, analyse and confront the challenges of progress, looking across social class, philosophy, history and culture in their analyses. For researchers and students across social theory, this is an unmissable volume confronting the present and future of our societies. Examining the choices of modern society, Dahms and contributors ask: what are the social costs of "progress"?

As American society becomes increasingly diverse, social workers must use a variety of human behavior frameworks to understand their clients' culturally complex concerns. This text applies specific human behavior theories to diversity practice. They show how human behavior theory can be employed in interventions in the life problems of diverse client populations at the individual, group, social network, and societal levels.

Several groups are examined. They include: minority groups; ethnic groups; women; older adults; members of certain social classes affected by economic and educational (dis)advantage, especially those living in poverty; people with developmental disabilities, people of varying sexual and gender orientations, and religious groups.

Case studies that illustrate social work practice in the area are highlighted. The case studies include Social Work Practice within a Diversity Framework; The Social Work Interview; Symbolic Interactionism: Social Work Assessment, Meaning, and Language; Erikson's Eight Stages of Development; Role Theory and Social Work Practice; A Constructionist Approach; Risk, Resilience and Resettlement; Addressing Diverse Family Forms; Small Group Theory; Natural Social Networks; Power Factors in Social Work Practice. This volume will be a fundament resource for practitioners and an essential tool for training.

The field of nonverbal communication is a strategic site for demonstrating the inextricable interrelationship between nature and culture in human behaviour. This book, originally published in 1997, aims to explode the misconception that "biology" is something that automatically precludes or excludes "culture". Instead, it points to the necessary grounding of our social and cultural capabilities in biological givens and elucidates how biological factors are systematically co-opted for cultural purposes. The book presents a complex picture of human communicative ability as simultaneously biologically and socioculturally influenced, with some capacities apparently more biologically hard-wired than others: face recognition, imitation, emotional communication, and the capacity for language. It also suggests that the dividing line between nonverbal and linguistic communication is becoming much less clear-cut. The contributing authors are leading researchers in a variety of fields, writing here for a general audience. The book is divided into sections dealing with, respectively, human universals, evolutionary and developmental aspects of nonverbal behaviour within a sociocultural context, and finally, the multifaceted relationships between nonverbal communication and culture.

Over the last forty years, Cousin Sal has made bets with doctors, lawyers, teachers, agents, bookies, writers, comedians, radio DJs, tv producers, baseball players, front office executives, bandleaders, movie stars, publicists, weed lab owners, hedge fund operators, and even professional wrestlers. From his early days growing up in Brooklyn and Long Island flipping baseball cards to now hosting podcasts and TV shows and managing several offshore accounts we don't talk about, Cousin Sal has truly become the average American sports fan's go to source for gambling tips. So here's how not to do it . . . With hilarious tales of love and loss, winning and (a lot) of losing, crazy family and fatherhood, and a life saga that inspired the Phil Collins' song, "Against All Odds," Cousin Sal has now written THE Vegas super-system, MIT-algorithmic, sharp-approved book for how to gamble like a pro -- or at least not how not to go broke and lose your kids to Child Protective Services.

The obesity epidemic is one of the most serious public health threats confronting the nation and the world. The majority of overweight individuals want to lose weight, but the overall success of self-administered diets and commercial weight loss programs is very poor. Scientific findings suggest that the problem boils down to adherence. The dietary and physical activity recommendations that weight loss programs promote are effective; however, people have difficulty initiating and maintaining changes. Effective Weight Loss presents 25 detailed sessions of an empirically supported, cognitive-behavioral treatment package called Acceptance-Based Behavioral Treatment (ABT). The foundation of this approach is comprised of the nutritional, physical activity, and behavioral components of the most successful, gold-standard behavioral weight loss programs. These components are synthesized with acceptance, willingness, behavioral commitment, motivation, and relapse prevention strategies drawn from a range of therapies. ABT is based on the idea that specialized self-control skills are necessary for weight control, given our innate desire to consume delicious foods and to conserve energy by avoiding physical activity. These self-control skills revolve around a willingness to choose behaviors that may be perceived as uncomfortable, for the sake of a more valuable objective. The Clinician Guide is geared towards helping administer treatment, and the companion Workbook provides summaries of session content, exercises, worksheets, handouts, and assignments for patients and clients receiving the treatment. The books will appeal to psychologists, primary care physicians, nutritionists, dieticians, and other clinicians who counsel the overweight.

This work is an eagerly awaited account of this momentous and ongoing revolution, elaborated for the general reader by two pioneers of the field. The book takes the nonspecialist reader on a guided tour through the exciting new discoveries, pointing out along the way how old psychodynamic concepts are being forged into a new scientific framework for understanding subjective experience - in health and disease.

The Wiley Handbook of Contextual Behavioral Science describes the philosophical and empirical foundation of the contextual behavioral science movement; it explores the history and goals of CBS, explains its core analytic assumptions, and describes Relational Frame Theory as a research and practice program. * This is the first thorough examination of the philosophy, basic science, applied science, and applications of Contextual Behavioral Science * Brings together the philosophical and empirical contributions that CBS is making to practical efforts to improve human wellbeing * Organized and written in such a way that it can be read in its entirety or on a section-by-section basis, allowing readers to choose how deeply they delve into CBS * Extensive coverage of this wide ranging and complex area that encompasses both a rich basic experimental tradition and in-depth clinical application of that experimental knowledge * Looks at the development of RFT, and its implications for alleviating human suffering

Revolutionary retail guru Paco Underhill is back with fresh observations and important lessons in this completely revised edition of his classic, witty bestselling book on our ever-evolving consumer culture.This enlightening edition includes new information on: -The latest trends in online retail--what retailers are doing right and what they're doing wrong--and how nearly every Internet retailer from iTunes to Amazon can drastically improve how it serves its customers. -A guided tour of the most innovative stores, malls and retail environments around the world--almost all of which are springing up in countries where prosperity is new. An enormous indoor ski slope attracts shoppers to a mall in Dubai; an uber-luxurious Sao Paolo department store provides its customers with personal shoppers; a mall in South Africa has a wave pool for surfing. The new Why We Buy is an essential guide that offers advice on how to keep your changing customers and entice new and eager ones.

The treatment of physical health problems is increasingly supplemented by psychological therapy, particularly in connection with long term treatment and the management of chronic or intractable problems. Cognitive Behaviour Therapy (CBT) is now recognised as the most effective approach for a wide range of mental and physical disorders, e.g. the treatment of anxiety/depressive disorders, management of pain and treatment of the psychological problems associated with cancer.
Although there are other books available on CBT for mental health problems and some which focus more generally on psychological management aspects of medical problems, this is the first to provide a general introduction to the methods and clincial application of CBT for the problems experienced by patients with chronic pain, cardiac disorders, surgical problems, diabetes, cancer and skin problems.
This book outlines how cognitive behavioural assessment, formulation and intervention strategies can be tailored to chronic medical problems. Formulation diagrams and extracts from treatment sessions are included. Professional and service development issues are covered in separate chapters. Some helpful self report measures are included as Appendices.
Cognitive Behaviour Therapy for Chronic Medical Problems is a concise and accessible clinical text. It assumes some basic knowledge and practical experience of CBT and enables the reader to understand and tailor their practice to the needs of physically ill patients.

"Dr White has written an exceptional book. With a solid theoretical basis, this clearly written and useful book does an impressive job of instructing the reader in formulating cases at a macro and micro level and in using this formulation to plan therapy and select interventions for patients with various chronic medical problems. Even clinicians that primarily do not treat medical patients will benefit from studying this book."
Dr Judith S. Beck, Director, The Beck Institute for Cognitive Therapy and Research, Philadelphia, USA, and Clinical Associate Professor of Psychology in Psychiatry, University of Pennsylvania, USA.

Presenting a unique study of shopping, the life of shopping centres and the nature of shoppers, this book offers new understanding of the significance of place and the construction of identity. From an historical and thematic survey of the nature of consumer societies and their implications for identity, the authors examine the commercial and historical background of two London shopping centres. Drawing on their own primary research on shoppers from particular streets, focus groups and survey questionnaires, the authors examine particular issues that arise in the action of locating identity through shopping.

Translated by:
Arnold Pomerans

This book explores recent developments in Institutional Ethnography (IE) and offers reflective accounts on how IE is being utilised and understood in social research. IE is a sociological sub-discipline developed by Dorothy E. Smith that seeks to explicate the textual mediation of people's everyday experiences in their local sites of being. As an approach, IE is growing in significance across the globe, particularly in Canada, USA, Australia and UK. This collection includes contributions from those involved in the early development of IE alongside Smith as well as early career researchers, new to the sociology, theory and method of IE. Chapters focus on IE as a sociological theory and qualitative research method; the relationship between data generation and analysis in IE; implications from its findings for policy; and IE as a significant methodological approach. This involves explication of the theoretical, the operationalization of IE, and links between the theoretical and the empirical. It illuminates the relationship between data generation and analysis and includes consideration of its own textual relations of ruling.