Why are people often so unpredictable? Why do they do things which can often cause great personal harm even whey they know this to be the case? This volume seeks to address these and many other enduring questions through a detailed discussion of the chaotic nature of human existence. It explores three general areas, the first of which is neurobiology and genetics. The evolution of the mind is examined from a Darwinian perspective, drawing attention to the way chance and uncertainty in development are structured by natural selection. Key findings from current biological and medical research are reviewed, the interrelationship between genetics and experience is explored, and Gerald Edelman's theory of the evolution of the mind through natural selection is discussed. The second theme, cognition and collective action, is considered in the light of evidence indicating that the way we think is also subject to natural selection. Furthermore, it is argued that there is a meaningful distinction between reason (adaptive rationality) and formal rationality. Finally, recent research into chaos theory, order and complexity is reviewed.

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Educational Management

This volume is intended to fill a niche in the statistical toolbox of behavioural scientists. Most know two important concepts - how to analyze continuous data from randomly assigned treatment groups of subjects and how to assess practice effects for a single group of subjects given a constant treatment at each of several stages of practice. However, except in the case of the repeated measures Latin square design, researchers are not facile in analyzing data from different subjects receiving different treatments at various times in an experiment. As the opening chapter states and later chapters elaborate, randomization of treatment sequences for different subjects may lead to unbiased conventional estimates of treatment effects and of time-related effects. Yet, the standard errors of such estimates may be unduly large because the error sums of squares include contributions from nuisance variables such as stage-of-practice effects when treatment effects are of interest.

This volume offers a realistic discussion of the complexity of the treatment of traumatic and dissociative experiences in eating disorders. The authors investigate critical issues concerning contraindications and the pitfalls of treatment while reflecting on the longterm outcomes of treatment.

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Cognitive style may well turn out to be the missing element in the study of individual differences. This book reviews and integrates research on style differences in learning and behavior and describes the Cognitive Styles Analysis, which provides a simple and effective method of assessing style in children and adults. As both a textbook and a source of reference for professionals working in a range of contexts, it will help teachers and trainers reflect on and assess their effectiveness. The authors provide insights into personal and professional behavior for counselors and personnel professionals and offer a framework for future research for psychologists.

Interactional dilemmas occur when participants are required to engage in two contradictory activities at the same time or orient to two conflicting goals. The existence of such dilemmas provides a context for interactants to be creative, pro-active, and indeed strategic as they maneuver between the numerous demands placed on them and produce behavior that fits the ongoing communication episode. Trials are one such episode in which the various participants -- in this case, the judge, the defendant, and lawyers -- experience interactional dilemmas and work to resolve these through their behavior.
This volume offers an analysis of both the institutional factors which promote dilemmas during court proceedings and the interactional behaviors used by trial participants to navigate these dilemmas. Using ethnomethodology, conversation analysis, and ethnography as complementary methods, Komter's research combines an understanding of the legal rules for courtroom procedure and crime descriptions, with details of actual trial discourse. The analysis is based upon fieldnotes of 48 trials and audiotapes of 31 trials, all related to violent crimes and occurring in courtrooms in Amsterdam, Utrecht, and Haarlem.
Dilemmas reflect enduring conflicts of interest or values; they derive from the ongoing institutional and interactional positions of the various courtroom participants. Komter points to the existence of dilemmas and to their role in shaping unfolding interaction during the trials. She especially highlights the different dilemmas faced by judges and suspects, and the ways in which behavior on the part of one constrains that of the other. She further reveals the wide variety of ways in which interactants handle dilemmas -- their innovativeness and resourcefulness -- and the consequences these have for the unfolding interaction and the court's ultimate judgment.
Of course, dilemmas are not only relevant to an understanding of judicial interaction. This study has implications for other contexts, since concerns with credibility, blame, responsibility, and morality -- and their opposites -- are incorporated into many everyday interactions. This volume examines behavior that is quite specific to a single context, yet its conclusions bear upon a wide range of communication events.
Of interest to scholars in communication, linguistics, anthropology, criminal justice, or those with interests in ethnomethodology, conversation analysis, and ethnography.

"I know my own mind.
I am able to assess others in a fair and accurate way."
These self-perceptions are challenged by leading psychologists Mahzarin R. Banaji and Anthony G. Greenwald as they explore the hidden biases we all carry from a lifetime of exposure to cultural attitudes about age, gender, race, ethnicity, religion, social class, sexuality, disability status, and nationality.
"Blindspot" is the authors' metaphor for the portion of the mind that houses hidden biases. Writing with simplicity and verve, Banaji and Greenwald question the extent to which our perceptions of social groups--without our awareness or conscious control--shape our likes and dislikes and our judgments about people's character, abilities, and potential.
In "Blindspot, " the authors reveal hidden biases based on their experience with the Implicit Association Test, a method that has revolutionized the way scientists learn about the human mind and that gives us a glimpse into what lies within the metaphoric blindspot.
The title's "good people" are those of us who strive to align our behavior with our intentions. The aim of "Blindspot" is to explain the science in plain enough language to help well-intentioned people achieve that alignment. By gaining awareness, we can adapt beliefs and behavior and "outsmart the machine" in our heads so we can be fairer to those around us. Venturing into this book is an invitation to understand our own minds.
Brilliant, authoritative, and utterly accessible, "Blindspot" is a book that will challenge and change readers for years to come.
Praise for "Blindspot"
"Conversational . . . easy to read, and best of all, it has the potential, at least, to change the way you think about yourself."--Leonard Mlodinow, "The New York Review of Books"
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"Accessible and authoritative . . . While we may not have much power to eradicate our own prejudices, we can counteract them. The first step is to turn a hidden bias into a visible one. . . . What if we're not the magnanimous people we think we are?"--"The Washington Post"
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"Banaji and Greenwald deserve a major award for writing such a lively and engaging book that conveys an important message: Mental processes that we are not aware of can affect what we think and what we do. "Blindspot" is one of the most illuminating books ever written on this topic."--Elizabeth F. Loftus, Ph.D., distinguished professor, University of California, Irvine; past president, Association for Psychological Science; author of "Eyewitness Testimony"
"A wonderfully cogent, socially relevant, and engaging book that helps us think smarter and more humanely. This is psychological science at its best, by two of its shining stars."--David G. Myers, professor, Hope College, and author of "Intuition: Its Powers and Perils"
" The authors'] work has revolutionized social psychology, proving that--unconsciously--people are affected by dangerous stereotypes."--"Psychology Today
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"An accessible and persuasive account of the causes of stereotyping and discrimination . . . Banaji and Greenwald will keep even nonpsychology students engaged with plenty of self-examinations and compelling elucidations of case studies and experiments."--"Publishers Weekly"
"A stimulating treatment that should help readers deal with irrational biases that they would otherwise consciously reject."--"Kirkus Reviews"

"From the Hardcover edition."

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This book is about reactions to interpersonal conflict such as avoiding, negotiating, and fighting. It breaks away from the prevailing assumption that conflict behaviours are mutually isolated reactions having mutually isolated effects. Instead, reactions are viewed as components of complex conflict behaviour that influence each other's impact on the substantive and relational outcomes. The simultaneous and sequential occurrence of, for example, problem solving and fighting should therefore be studied together and not separately. The author presents a ladder of stepwise increases in theoretical quality, and designs the sequence of chapters in such a way that the theoretical value increases step by step. The lower steps lead to the description of behavioural components and to a model of integrative and distributive dimensions. The upper steps lead to the dimensions of dual concern for one's own and the other's goals and to complexity explanations in terms of the novel paradigm of conglomerated conflict behaviour. The chapters are summarised into thirty-four interrelated propositions. Six empirical studies demonstrate the validity of crucial propositions at each level of the theoretical framework. This monograph primarily reaches out to an academic readership. However, due to its clear structure, its comprehensive propositions, its frequent use of figures, and its glossary, the book will also provide an invaluable resource for any student and practitioner interested in conflict management and negotiation.

This scholarly yet highly readable and practical text systematically covers the importance, development, assessment, and treatment of social skills of children and adolescents. Combining scientific rigor with a highly approachable and readable style of writing to create a practical and unique book, this volume provides a comprehensive overview of the increasingly important topic of child and adolescent social skills. A wide variety of tables, figures, and practical step-by-step guides enhance the material presented, making it particularly useful for practitioners while offering an extensive array of recent research and models of interest to researchers. The authors present a solid foundation of scientific knowledge written in a manner accessible to nonscientists and having ample practical implications and examples for educational and clinical practice. The book is divided into two parts--the first features a foundation for conceptualizing and assessing child and adolescent social skills, whereas the second focuses on the arena of intervention. An up-to-date and unique addition to the literature, this volume will be of interest to professionals who work with or study children across several disciplines including school and clinical child psychology, special education, counseling, and social work.
Although many books and other professional materials on the social competence of children and adolescents are presently available, the knowledge regarding these social skills is expanding rapidly, and there is a tremendous need to keep it current. This book helps meet this need by not only synthesizing a great deal of recent work in the field, but also by providing new information and evidence that has not yet been published. It also bridges an important gap that sometimes exists between research and practice. For instance, some books on child and adolescent social skills are clearly written for the academician or researcher, and may have little apparent application for the clinician or practitioner. Other materials are written as practical assessment or intervention guides for the clinician/practitioner, yet sometimes lack supporting evidence and rationale. This book is aimed at both arenas.

It is argued in this book that there are three major approaches to anxiety. First, there is anxiety as an emotional state. Second, there is trait anxiety as a dimension of personality. Third, there is anxiety as a set of anxiety disorders. What is attempted is to produce a unified theory of anxiety which integrates all these major approaches. According to this unified theory, there are four sources of information which influence the level of experienced anxiety: (1) experimental stimulation; (2) internal physiological activity; (3) internal cognitions, (e.g., worries); and (4) one's own behaviour. The unified theory is essentially based on a cognitive approach. More specifically, it is assumed that individual differences in experienced anxiety between those high and low in trait anxiety depend largely on cognitive biases. It is also assumed that the various anxiety disorders depend on cognitive biases, and that the main anxiety disorders differ in terms of the source of information most affected by such biases (e.g., social phobics have biased interpretation of their own behaviour). In sum, this book presents a general theory of anxiety from the cognitive perspective. It is intended that this theory will influence theory and research on emotion, personality, and the anxiety disorders.

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This book showcases papers presented at the annual Advertising and Consumer Psychology Conference. The contributors -- active scholars with both practitioner and academic backgrounds -- share an interest in the general area of psychographics, values, and lifestyle in advertising.
The interdisciplinary and international mix of authors bring a diverse perspective to this volume, which is divided into four nonorthogonal sections. The first section deals with theoretical and conceptual issues in advertising research, while the second section presents chapters devoted to improving methodology. The final two sections illustrate how value, lifestyle, and psychographic research have been used to understand differences among people. The first of these final two sections emphasizes differences among people at different times (commonly called trend research), and the second emphasizes differences among people across national boundaries.
Collectively, these chapters illustrate how practical state-of-the-art research in values, lifestyles, and psychographics can be. Thoughtful consideration of values, lifestyles, and psychographics as they are manifested in quality research can improve advertising and marketing practice, and can help the business community deliver products and services that are more in line with consumers' needs.

This book challenges the assumptions of the event-dominated DSM model of posttraumatic stress disorder. Bowmam examines a series of questions directed at the current mental health model, reviewing the empirical literature. She finds that the dose-response assumptions are not supported; the severity of events is not reliable associated with PTSD, but is more reliably associated with important pre-event risk factors. She reviews evidence showing the greater role of individual differences including trait negative affectivity, belief systems, and other risk factors, in comparison with event characteristics, in predicting the disorder. The implications for treatment are significant, as treatment protocols reflect the DSM assertion that event exposure is the cause of the disorder, implying it should be the focus of treatment. Bowman also suggests that an event focus in diagnosis anad treatment risks increases the disorder because it does not provide sufficient attention to important pre-exisiting risk factors.

This volume provides a primarily nontechnical summary of experimental and theoretical work conducted over the course of 35 years which resulted in a developmental framework capable of integrating causal influences at the genetic, neural, behavioral, and ecological levels of analysis. It describes novel solutions to the nature-nurture problem at both the empirical and theoretical levels. Following field observations, laboratory experiments led to the discovery of the nonobvious prenatal experiential basis of instinctive behavior in two species--ground-nesting mallard ducklings and hole-nesting wood ducklings. This work also describes the experiences that lead to the rigid canalization of behavioral development as well as the social and sensory experiences that favor the continuance of flexibility. The author also describes in detail a developmental psychobiological systems view that supports a behaviorally and psychologically mediated pathway to evolutionary change in humans and other species. Written in a way that is readable to even the nonspecialist, the text is accompanied by numerous photographs that illuminate and add personal meaning to the written words. Readers will be engaged by the emphasis on the human aspect of the scientific enterprise.

As Skinner argued so pointedly, the more we know about the situational causes of psychological phenomena, the less need we have for postulating internal conscious mediating processes to explain those phenomena. Now, as the purview of social psychology is precisely to discover those situational causes of thinking, feeling, and acting in the real or implied presence of other people, it is hard to escape the forecast that as knowledge progresses regarding social psychological phenomena there will be less of a role played by free will or conscious choice in accounting for them. In other words, because of social psychology's natural focus on the situational determinants of thinking, feeling, and doing, it is inevitable that social psychological phenomena increasingly will be found to be automatic in nature.
This 10th book in the series addresses automaticity and how it relates to social behavior. The lead article, written by John Bargh, argues that social psychology phenomena are essentially automatic in nature, as opposed to being mediated by conscious choice or reflection. Bargh maintains that an automatic mental phenomenon is that which occurs reflexively whenever certain triggering conditions are in place; when those conditions are present, the process runs off autonomously, independently of conscious guidance. In his lead article, he focuses on these "preconscious" automatic processes that can be contrasted with "postconscious" and "goal-dependent" forms of automaticity which depend on more than the mere presence of environmental objects or events. Because social psychology, like automaticity theory and research, is also largely concerned with phenomena that occur whenever certain situational features or factors are in place, social psychology phenomena are essentially automatic. Students and researchers in social and cognitive psychology will find this to be a provocative addition to the series.

There is a tremendous concern and interest in the number of chemical dependents with co-existing compulsive behaviors. However, no one has developed a theory that can explain the high prevalence of compulsive behaviors in chemical dependents, and more importantly, describe the treatment and recovery implications. The literature and professionals are divided with the counselors/clinicians on one side and the researchers on the other. The authors try to bridge this obvious gap by writing a book that can bring recent genetic/biochemical research to the counselor/clinician in a way that will help them diagnose and treat their patients.
This book is the result of the authors' long interest in and study of chemical dependency and compulsive behaviors. It begins with the observation that chemical dependents experience a much higher prevalence of compulsive behaviors than the general population. Although many have written about the two subjects--generally the relationship of a single compulsive behavior to chemical dependency--none have developed a theory with supporting research that ties the type of chemical dependency to specific compulsive behaviors. The authors describe recent research that connects chemical dependency and compulsive behaviors to the underlying genetic/biochemical mechanisms, and provide detailed examinations of the clinical implications of the model as well as case histories.

This text contains an up-to-date survey of theory, research and practice in environmental psychology, drawing on international literature. It adopts the perspective that physical and social factors are inextricably linked in their influence on human behaviour and experience and that the world in which we live is changed and often damaged by human action.; Throughout the text, the issues which are important in contemporary psychology, such as levels of explanation, methodological diversity and the relationship between psychology and other disciplines, are brought to the fore. The text covers established areas of environmental concern and also brings together research on rarely covered topics, such as the effects of smell, colour and light, and the way in which physical environments influence social identity.

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Why do some young adults substantially change their patterns of smoking, drinking, or illicit drug use after graduating from high school? In this book, the authors show that leaving high school and leaving home create new freedoms that are linked to increases in the use of cigarettes, alcohol, marijuana, and cocaine. They also show that marriage, pregnancy, and parenthood create new responsibilities that are linked to decreases in drug use.
The research is based on more than 33,000 young people followed from high school through young adulthood by the nationwide Monitoring the Future project. Every two years, participants reported on their drug use, as well as their schooling, employment, military service, living arrangements, marriages, pregnancies, parenthood, and even their divorces.
The unique qualities of this research--large nationally representative samples, follow-ups extending up to 14 years beyond high school, and multiple approaches to analysis and data presentation--allowed the examination of several important influences simultaneously, while retaining much of the rich detail encountered in the real world. On the whole, the results are encouraging, suggesting that the potentials for change and improvement during the transition to adulthood are as important as the detrimental effects of problem behavior in adolescence. This research is a "must" read for anyone concerned with how new freedoms and responsibilities impact adolescents, young adults, and the use of licit and illicit drugs.

Everyday conversations including gossip, boasting, flirting, teasing, and informative discussions are highly creative, "improvised" interactions. Children's play is also an important, often improvisational activity. One of the most improvisational games among 3- to 5-year-old children is "social pretend play"--also called fantasy play, sociodramatic play, or role play. Children's imaginations have free reign during pretend play. Conversations in these play episodes are far more improvisational than the average adult conversation. Because pretend play occurs in a dramatized, fantasy world, it is less constrained by social and physical reality.
This book adds to our understanding of preschoolers' pretend play by examining it in the context of a theory of improvisational performance genres. This theory, derived from in-depth analyses of the implicit and explicit rules of theatrical improvisation, proves to generalize to pretend play as well. The two genres share several characteristics:
* There is no script; they are created in the moment.
* There are loose outlines of structure which guide the performance.
* They are collective; no one person decides what will happen.
Because group improvisational genres are collective and unscripted, improvisational creativity is a collective social process.
The pretend play literature states that this improvisational behavior is most prevalent during the same years that many other social and cognitive skills are developing. Children between the ages of 3 and 5 begin to develop representations of their own and others' mental states as well as learn to represent and construct narratives. Freudian psychologists and other personality theorists have identified these years as critical in the development of the personality. The author believes that if we can demonstrate that children's improvisational abilities develop during these years--and that their fantasy improvisations become more complex and creative--it might suggest that these social skills are linked to the child's developing ability to improvise with other creative performers.

As we begin a new century, the astonishing spread of nationally and internationally accessible computer-based communication networks has touched the imagination of people everywhere. Suddenly, the Internet is in everyday parlance, featured in talk shows, in special business "technology" sections of major newspapers, and on the covers of national magazines. If the Internet is a new world of social behavior it is also a new world for those who study social behavior. This volume is a compendium of essays and research reports representing how researchers are thinking about the social processes of electronic communication and its effects in society. Taken together, the chapters comprise a first gathering of social psychological research on electronic communication and the Internet. The authors of these chapters work in different disciplines and have different goals, research methods, and styles. For some, the emergence and use of new technologies represent a new perspective on social and behavioral processes of longstanding interest in their disciplines. Others want to draw on social science theories to understand technology. A third group holds to a more activist program, seeking guidance through research to improve social interventions using technology in domains such as education, mental health, and work productivity. Each of these goals has influenced the research questions, methods, and inferences of the authors and the "look and feel" of the chapters in this book. Intended primarily for researchers who seek exposure to diverse approaches to studying the human side of electronic communication and the Internet, this volume has three purposes: * to illustrate how scientists are thinking about the social processes and effects of electronic communication; * to encourage research-based contributions to current debates on electronic communication design, applications, and policies; and * to suggest, by example, how studies of electronic communication can contribute to social science itself.

Speech and language therapists are becoming increasingly involved in working with people who have progressive neurological disorders such as Parkinson's disease. This management pack encompasses initial assessment, regular reviews, support for both client and carer and the possibility of individual or group therapy. The programme is designed to give a framework for setting up and running a comprehensive speech/language therapy service for those with Parkinson's disease and related conditions. The first section considers some theoretical issues associated with Parkinson's disease and Parkinsonism explaining terminology and common drugs used for these conditions. It also describes the management programme insome detail, and gives suggestions for increasing referral rates to speech/language therapy. The second section provides all the information needed to run the course, including helpful hints on do's and don'ts, a timetable of all the necessary activities and photocopiable standard letters and forms. The final section is the information pack that is given to participants. It includes exercises to improve facial expression, breathing, volume of voice, speed of speech and stress, intonation and some ideas to help eating and drinking.

The novelist Joseph Conrad expressed a great truth when he said: "The mind of man is capable of anything--because everything is in it, all the past as well as the future," Our evolutionary history of noble acts and foul deeds, leading to survival and reproduction, guarantees that we understand the most essential facets of our physical and social environment. The nature of our struggles--our lusts, our fears, our objectivity, our irra-tionality--lies embedded in our cellular DNA and the neurons of our mind, there to play itself out much like it did in the past and much like it will in the future. Many have seen the links between our minds and the universe, the common thread of our existence and the inevitability of our loves and hates. This book includes many demonstrations that our nature has been on the minds and lips of many--poets, play-wrights, philosophers, historians, novelists, kings, slaves, religious leaders, and the great-est of knaves. From Ralph Waldo Emerson to Arthur Schopenhauer, from Aldous Huxley to Arthur Conan Doyle, from Aristotle to William Shakespeare, the truths about our-selves have come tumbling out. Reflecting on their thoughts we see ourselves. The universal nature of our being reflects our common origins and our bittersweet destiny. In A Sociobiology Compendium, Del Thiessen mines the richness of biological inves-tigations of human behavior, comparing current views of human behavior with expres-sions by non-scientists who have, in one way or another, touched the evolutionary strings of men and women. He begins each section with a brief account of biological notions of human behavior. The book shows in astonishing ways how the earlier thoughts of men and women from all cultures anticipate the biological observations about our being. A Sociobiology Compendium will be engaging reading for all psychologists, sociologists, and biologists.

The opening of the former Soviet Union to the West has provided an opportunity to describe Russian human factors/ergonomics and to compare American theories and methods with it. Although this book is principally dedicated to describing the theory of activity as it applies to issues of design and training, it is also offered to a general audience of psychologists and interested lay readers. This theory studies the goal-directed behavior of man and attempts to integrate the cognitive, motivational, and behavioral aspects of activity into a holistic system. Such fundamental notions as goal, action, and self-regulation are described and analyzed from totally different theoretical points of view.
This is the first comprehensive, systematic description of the theory of activity in the English language. Existing attempts to translate the theory of activity into English suffer from certain limitations. Among them, the theory of activity -- considered one of the more important accomplishments of Soviet psychological science -- has an extensive history dating back to the work of Vygotsky and his students. Subsequent development of the theory by other well-known Soviet psychologists and psychophysiologists took place within different schools with some significant differences. In the former Soviet Union, psychological theory could not be advanced unconnected to Marxist-Leninist ideology. Accordingly, theoretical formulations were subject to their own version of "political correctness." Books published in this field were addressed only to other scientists with backgrounds in the field. Moreover, the translation of the technical terms in Russian psychology frequently resist translation in the absence of the context of the debates in which they were being used. Thus, simple translation of books in this field as they were written in a specialized and politicized environment for Russian audiences is really not a particularly sensible or worthwhile undertaking.
This book is addressed in the first instance to Western psychologists. It compares, among other things, analyses of work from the former Soviet Union with the work from the West. Applications of activity theory to design and learning were paramount in the Soviet Union. Using their own theoretical perspective, the authors provide a comparative analysis of the various schools working in activity theory. They hope that this book may facilitate the exchange of ideas between Russian psychological scientists and Western psychologists working in ergonomics, human factors, industrial/organizational psychology, education, learning, and related areas where the theory of activity may find general application.
This book's authors attempt to provide a contribution not only to science but also to history. Western researchers have strongly influenced Russian work, but because of negative political pressure in the former USSR, the flow of concepts was one-sided. Russian ergonomists received so much from American and Western sources that it is now important to give something back. Despite the considerable similarity between Russian and American theories and methods, the special "spin" the former put on their work may stimulate new thinking on the part of their American colleagues.

Seen in modern perspective, the concept of national character poses fundamental problems for social science theory and research: To what extent do conditions of life in a particular society give rise to certain patterns in the personalities of its members? What are the consequences?

Alex Inkeles surveys various definitions of national character, tracing developments through the twentieth century. His approach is to examine the regularity of specific personality patterns among individuals in a society. He argues that modal personality may be extremely important in determining which new cultural elements are accepted and which institutional forms persist in a society. Reviewing previous studies, Inkeles canvasses the attitudes and psychological states of different nations in an effort to discover a set of values in the United States. He concludes that, despite recent advances in the field, there is much to be done before we can have a clear picture of the degree of differentiation in the personality structure of modern nations.

Until now, there were few formal definitions and discussions on national character and the limits of this field of study. This book will be of great interest to psychologists, sociologists, philosophers, and political theorists.

Contents:
At the Beginning. Out of All the Millions of People ... Enduring interactions and Collective Illusions. Competent Marriages and the Continuum of Marital Competence. A Theory of Marital Systems. Assessment: First Contacts. Assessment: A Structured Approach. Marital Therapy: Initial Considerations. Marital Therapy: Therapeutic Effects of the Assessment and Stabilizing the System. Marital Therapy: Teaching Relationship Skills. Reading Notes.