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Books > Business & Economics > Business & management > E-commerce
Make friends and sell things to people through social media Social
media technology is restlessly inventive, providing thousands of
awesome ways for you to market your business inexpensively and on a
large scale--often directly into the pockets of consumers. But in
the proliferating, ever-changing world of tweets, influencers,
handles, and alerts, it can be hard to know where to begin and then
to evaluate what's actually working for you. In the new edition of
Social Media Marketing for Dummies, leading SMM voices Shiv Singh
and Stephanie Diamond clear away the confusion and show you the
smartest, most effective ways to plan, launch, manage, and assess
your campaigns--and then iterate and optimize for increased
success. Incorporating the latest trends and presented in a
friendly, easily digestible step-by-step style, you'll find the
ultimate blueprint for developing your best SMM strategy. In no
time, you'll find out how to line up with Facebook, Twitter,
Tumblr, and Google, develop a unique and compelling voice, and
influence your key audience all the way to the bank. Choose the
best SMM combination for you Avoid common mistakes and pitfalls
Track your customers from awareness to retention Try out the latest
stuff that really works Whether your organization is large or
small, it simply doesn't pay to be shy. Find your voice, get
social, and chat your way to attracting and keeping new customers
today!
To increase brand awareness, engagement and revenue, companies are
acknowledging the importance of integrating social media marketing
in their overall marketing strategy. Social media marketing
complements a brand or company's current marketing strategy as it
aids in amplifying a company's brand voice and presence. This book
consists of a step-by-step guide in using social media successfully
in an ever-growing consumer market, domestically and
internationally. Marketers must be strategic in how they utilize
these platforms by first understanding their consumers, while at
the same time, meeting their business goals and objectives. Case
studies on companies that use social media and advanced
technologies to increase their brand awareness, engagement and
conversion are discussed in this book. As businesses globalize,
many marketers are struggling to establish a presence outside of
the United States. Thus, this book also discusses the cultural
differences in each country and how these differences matter when
considering the usage of each of the social media platforms in
certain countries. In this new work, digital marketing expert Emi
Moriuchi educates business owners, marketing practitioners,
students, as well as marketing researchers in understanding the
usage of social media strategy . Containing both evergreen content
as well as trending knowledge in the consumer market, this is a
must-read for understanding social media marketing for domestic and
international market.
The Internet of Things (IoT) is the notion that nearly everything
we use, from gym shorts to streetlights, will soon be connected to
the Internet; the Internet of Everything (IoE) encompasses not just
objects, but the social connections, data, and processes that the
IoT makes possible. Industry and financial analysts have predicted
that the number of Internet-enabled devices will increase from 11
billion to upwards of 75 billion by 2020. Regardless of the number,
the end result looks to be a mind-boggling explosion in Internet
connected stuff. Yet, there has been relatively little attention
paid to how we should go about regulating smart devices, and still
less about how cybersecurity should be enhanced. Similarly, now
that everything from refrigerators to stock exchanges can be
connected to a ubiquitous Internet, how can we better safeguard
privacy across networks and borders? Will security scale along with
this increasingly crowded field? Or, will a combination of perverse
incentives, increasing complexity, and new problems derail progress
and exacerbate cyber insecurity? For all the press that such
questions have received, the Internet of Everything remains a topic
little understood or appreciated by the public. This volume
demystifies our increasingly "smart" world, and unpacks many of the
outstanding security, privacy, ethical, and policy challenges and
opportunities represented by the IoE. Scott J. Shackelford provides
real-world examples and straightforward discussion about how the
IoE is impacting our lives, companies, and nations, and explain how
it is increasingly shaping the international community in the
twenty-first century. Are there any downsides of your phone being
able to unlock your front door, start your car, and control your
thermostat? Is your smart speaker always listening? How are other
countries dealing with these issues? This book answers these
questions, and more, along with offering practical guidance for how
you can join the effort to help build an Internet of Everything
that is as secure, private, efficient, and fun as possible.
The future of work is already here. Customers are adopting
disruptive technologies faster than your company can adapt. When
your customers are delighted, they can amplify your message in ways
that were never before possible. But when your company's
performance runs short of what you've promised, customers can seize
control of your brand message, spreading their disappointment and
frustration faster than you can keep up. To keep pace with today's
connected customers, your company must become a connected company.
That means deeply engaging with workers, partners, and customers,
changing how work is done, how you measure success, and how
performance is rewarded. It requires a new way of thinking about
your company: less like a machine to be controlled, and more like a
complex, dynamic system that can learn and adapt over time.
Connected companies have the advantage, because they learn and move
faster than their competitors. While others work in isolation, they
link into rich networks of possibility and expand their influence.
Connected companies around the world are aggressively acquiring
customers and disrupting the competition. In The Connected Company,
we examine what they're doing, how they're doing it, and why it
works. And we show you how your company can use the same principles
to adapt - and thrive - in today's ever-changing global
marketplace.
Develop the skills and capabilities quickly becoming essential in
the new marketing paradigm The Rise of the Platform Marketer helps
you leverage the "always-on" consumer to deliver more personalized
engagements across media, channels, and devices. By managing these
interactions at scale throughout the customer lifecycle, you can
optimize the value of your customers and segments through strategic
use of Connected CRM (cCRM). This book shows you how to take
advantage of the massive growth and proliferation of social and
other digital media, with clear strategy for developing the new
capabilities, tools, metrics, and processes essential in the age of
platform marketing. Coverage includes identity management, audience
management, consumer privacy and compliance, media and channel
optimization, measurement and attribution, experience design, and
integrated technology, plus a discussion on how the company as a
whole must evolve to keep pace with marketing's increasingly rapid
evolution and capabilities. The expansion of digital platforms has
created addressability opportunity through search, video, display,
and social media, offering today's foremost opportunity for
competitive advantage. This book outlines the capabilities and
perspective required to reap the rewards, helping you shift your
strategy to align with the demands and expectations of the modern
consumer. * Develop the tools, metrics, and processes necessary to
engage the modern consumer * Gain a deep understanding of Connected
Customer Relationship Management * Leverage trends in technology
and analytics to create targeted messages * Adjust your company's
structure and operations to align with new capabilities The new era
of marketing requires thorough understanding of cCRM, along with
the knowledge and innovative forethought to thrive in the
ever-expanding digital audience platform environment. The Rise of
the Platform Marketer gives you an edge, and helps you clear a path
to full implementation.
There is no area of business that is more dramatically affected by
the explosion of web-based services delivered to computers, PDAs
and mobile phones than the film and television industries. The web
is creating radical new ways of marketing and delivering television
and film content; one that draws in not simply traditional
broadcasters and producers but a whole new range of organizations
such as news organizations, web companies and mobile phone service
providers. This companion volume to Andrew Sparrow's Music
Distribution and the Internet: A Legal Guide for the Music Business
focuses on the practical application of UK and EU law as it applies
to the distribution of television and film through the internet.
This includes terms of contract and copyright as they affect
studios, broadcasters, sales agents, distributors, internet service
providers, film financiers, and online film retailers; as well as
areas such as the licensing of rights. It also covers the
commercial aspects of delivering film and television services to a
customer base, including engaging with new content platforms,
strategic agreements with content aggregators, protecting and
exploiting intellectual property rights, data and consumer
protection, and payment, online marketing and advertising. The
opportunities for companies operating in this area are
extraordinary (as are the legal implications) and Andrew Sparrow's
highly practical guide provides an excellent starting point for
navigating through what is a complex area of regulation, contract,
copyright and consumer law.
Digital Marketing and Celebrity Chef Branding expert Mark Garcia
shares hard-won advice and real life examples on how chefs,
restaurateurs and food-service professionals can connect and engage
with customers, so that they can dominate their competitive
marketplace.
In his passionate, streetwise style, Chef Mark Garcia's mission is
to strengthen the positioning and messaging of chefs, restaurateurs
and food-service professionals by training them on best practices
and techniques that lead to profitable digital marketing campaigns
and promotions.
With the massive proliferation and constant evolvement of digital,
social and mobile media platforms in the past few years, the
winning recipe of content and engagement is different now. Yes, one
must still have tremendous cooking talent, serve their customers
flawlessly and provide value to the marketplace, but no
entrepreneur, brand manager or corporation can deny the power and
intimacy of digital marketing.
In the end, it's all about how you engage and serve your customers
and potential customers.
As a culinary professional, foodie or entrepreneur, your
perspective and experiences have greater importance and market
value than you probably ever dreamed. You can make a difference in
the world. One of the best ways to do that is to learn how to
harness the power of the New Digital Economy
In "How To Become A Rock Star Chef," legendary trainer Chef Mark
Garcia gives you a peek behind the kitchen door into the New
Digital Economy and reveals a simple 11-Step plan on how chefs,
restaurateurs and food-service professionals can strategically
position themselves, their brands or their services in the digital
marketplace and significantly increase their bottom line.
It's time to do things differently.
Trust your team. Be radically honest. And never, ever try to please
your boss.
These are some of the ground rules if you work at Netflix. They are
part of a unique cultural experiment that explains how the company has
transformed itself at lightning speed from a DVD mail order service
into a streaming superpower - with 190 million fervent subscribers and
a market capitalisation that rivals the likes of Disney.
Finally Reed Hastings, Netflix Chairman and CEO, is sharing the secrets
that have revolutionised the entertainment and tech industries. With
INSEAD business school professor Erin Meyer, he will explore his
leadership philosophy - which begins by rejecting the accepted beliefs
under which most companies operate - and how it plays out in practice
at Netflix.
From unlimited holidays to abolishing approvals, Netflix offers a
fundamentally different way to run any organisation, one far more in
tune with an ever-changing fast-paced world. For anyone interested in
creativity, productivity and innovation, the Netflix culture is
something close to a holy grail. This book will make it, and its
creator, fully accessible for the first time.
There is hardly an aspect of internet music promotion, sale and
distribution which does not have a legal dimension. Since the
stakeholders in the process includes artists, their managers, music
publishers, record companies, distribution companies and the
consumer, the law relating to internet music distribution is
extremely complex. Andrew Sparrow's Music Distribution and the
Internet provides those connected to the music and media industries
with a guide to the legal requirements they must meet, answering
questions such as: c How should you conclude contracts with
consumers over the internet? c What are the various legal terms and
conditions that should govern the sale of physical product to
online music buyers? c How should a website user's personal
information be handled? c What limitations are there on the way
this data may be used for ongoing marketing of an artist's work or
the merchandise associated with it? c What are the latest copyright
laws in this area and how do they apply to the internet? The book
provides practical advice on how to approach key relationships with
the internet buying consumer and other online media providers. The
law is explained in straightforward terms and applied throughout in
a music business context. Music Distribution and the Internet is an
essential reference for anyone seeking to exploit and protect their
rights and those of their artists in the rapidly expanding,
constantly evolving and fascinating arena that is new media.
This book introduces blockchain technology applications in supply
chains. Blockchain is a relatively new tool, nevertheless, there
have been considerable advances over the last five years, and
blockchain is now poised to revolutionize the conventional supply
chains with the offering of accountability and quality to the wider
complex supply networks. Based on literature reviews and original
research, this book serves as an essential introduction to
blockchain and its applications in supply chain. The unique
features of the book are empirical studies to demonstrate the
application of blockchain technology in food, healthcare,
manufacturing, transportation and retail sectors. Each chapter
includes research framework and open research questions. Simple
narration of concept and detailed insights from primary research
information. Use case narrative will provoke the readers to
demystify the myths in application of concepts in the supply chain
. Overall, the book demystifies blockchain technology, reviews
evolution and outlines its future applications by blending contents
to meet the expectations of both academic and practice community.
The book examines a wide range of issues that characterize the
current IT based innovation trends in organisations. It contains a
collection of research papers focusing on themes of growing
interest in the field of Information System, Organization Studies,
and Management. The book offers a multi-disciplinary view on
Information Systems aiming to disseminate academic knowledge. It
might be particularly relevant to IT practitioners such as
information systems managers, business managers and IT consultants.
The volume is divided into XIV sections, each one focusing on a
specific theme. A preface written by Joey George, president of the
Association for Information Systems opens the text. The content of
each section is based on a selection of the best papers (original
double blind peer reviewed contributions) presented at the annual
conference of the Italian chapter of AIS, which has been held in
Naples, Italy, on October 2010.
Traditional media is over. The internet reigns. And in the attention
economy, influencers are royalty. But who are they … and how do you
become one?
Break the Internet takes a deep dive into the influencer industry,
tracing its evolution from blogging and legacy social media such as
Tumblr to today’s world in which YouTube, Instagram, and TikTok
dominate. Surveying the new media landscape that the rise of online
celebrity has created, it is an insider account of a trend which is set
to dominate our future — experts estimate that the economy of influence
will be valued at $24bn globally by 2025.
Olivia Yallop enrols in an influencer bootcamp, goes undercover at a
fan meetup, and shadows online vloggers, Instagrammers, and content
creators to understand how online personas are built, uncovering what
it is really like to live a branded life and trade in a ‘social stock
market’. From mumfluencers and activists to governments and investors,
everyone wants to build their online influence. But how do you stay
authentic in a system designed to commodify identity? Break the
Internet examines both the dangers and the transformative potential of
online culture.
Trading floors in the 60s and 70s involved hundreds of people
shouting bids and offers in multi-coloured jackets standing next to
each other in different pits, gesticulating with their hands. The
decibel levels were extremely high, so high that traders who traded
every day had hearing problems later in life. In 1980, the first
widely used electronic trading exchange was established.On
September 1, 1969, the California Commodity Advisory Research
Project (CCARP) was formed and housed at UC Berkeley. The project's
first aim was to examine the feasibility of an electronic,
for-profit exchange. At the time, there were only 12 exchanges
worldwide, and none were for-profit - or electronic. Read
first-hand from Richard Sandor, the project director and how CCARP
was 20 years too early for the financial world.
Amazon is the fastest company ever to reach $100 billion in sales
and they didn't reach that landmark by staying in their comfort
zone. Risk taking is the key that unlocked the door to growth at
Amazon, but those risks were (and are) intentional, calculated, and
strategic. Thomas Edison believed, "I have not failed. I've just
found 10,000 ways that won't work." and Amazon's founder, Jeff
Bezos, has always linked experimentation and failure with growth
and success. But "risk taking" can be costly (even disastrous) if
you don't know how to use it to your advantage. Fortunately, Bezos
has provided every business owner a "hidden in plain sight" roadmap
for how he grew Amazon through his Letter to Shareholders (or as he
named them, share owners) that he has written annually for the past
20 years. For the first time, Technology and Risk expert Steve
Anderson has analyzed and distilled these letters to reveal the key
14 Growth Principles that unlock the lessons, mindset, and steps
Bezos has used to make Amazon the massive success it is today. Now,
business owners, leaders, CEOs, employees, and managers can apply
these same principles to grow their business to be more efficient,
productive, and successful - fast!
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