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Books > Business & Economics > Business & management > E-commerce

30 Days to Social Media Success - The 30 Day Results Guide to Making the Most of Twitter, Blogging, Linkedin, and Facebook... 30 Days to Social Media Success - The 30 Day Results Guide to Making the Most of Twitter, Blogging, Linkedin, and Facebook (Paperback)
Gail Z. Martin
R313 Discovery Miles 3 130 Ships in 10 - 15 working days

Small business owners and solo professionals know they're supposed to use social media to increase sales, but how should they start?
Using a unique Rule of 30 approach, 30 Days to Social Media Success is the perfect resource for busy people who want quick results. Thirty short chapters (one for each day of the month) are packed with real-world tips and proven techniques you can use right away.
This book makes it easy to tap into the power of today's hottest social media sites to:
Get global impact out of press releases, articles, blog posts, and book reviews.
Increase your personal and corporate visibility as the go-to expert in your industry.
Build relationships with clients and connect with ideal prospects.
Network around the world and around the clock with people who need what you have to offer.
Wondering how to use social media? Looking for a way to attract new clients without spending a fortune? 30 Days to Social Media Success is for you.

Impact of e-Commerce on Consumers and Small Firms (Hardcover): Salvatore Zappala Impact of e-Commerce on Consumers and Small Firms (Hardcover)
Salvatore Zappala
R4,505 Discovery Miles 45 050 Ships in 10 - 15 working days

The change from old to new technologies has fundamentally changed the relationship between the consumer and the firm. This book is at the frontier of behavioural research into how these new commercial realities are borne out in practice, examining the adoption of e-commerce by small firms and the transactional phenomenon that entails access to the Internet. In analyzing the process of e-commerce adoption and why e-commerce actors behave as they do, its coverage includes the adoption of information and communication technologies (ICT) by small firms; the use of ICT applications to support marketing and sales transactions; and the factors that influence consumers' online purchasing decisions.

How to Protect (or Destroy) Your Reputation Online - The Essential Guide to Avoid Digital Damage, Lock Down Your Brand, and... How to Protect (or Destroy) Your Reputation Online - The Essential Guide to Avoid Digital Damage, Lock Down Your Brand, and Defend Your Business (Paperback)
John P. David
R428 R372 Discovery Miles 3 720 Save R56 (13%) Ships in 10 - 15 working days
Advances in Construction ICT and e-Business (Hardcover): Srinath Perera, Bingunath Ingirige, Kirti Ruikar, Esther Obonyo Advances in Construction ICT and e-Business (Hardcover)
Srinath Perera, Bingunath Ingirige, Kirti Ruikar, Esther Obonyo
R4,958 Discovery Miles 49 580 Ships in 10 - 15 working days

This internationally conducted study of the latest construction industry practices addresses a broad range of Information and Communication Technology applications. Drawing on research conducted in the US and UK, this book presents the state of the art of various ebusiness processes, and examines BIM, virtual environments and mobile technologies. Innovation is a theme that runs throughout this book, so in addition to the direct impact of these new technical achievements, it also considers the management styles that helped them to emerge. Examples from industry are illustrated with case studies and presented alongside research from some of the best known academics in this field. This book is essential reading for all advanced students and researchers interested in how ICT is changing construction management and the construction industry.

Big Data and Cloud Computing for Development - Lessons from Key Industries and Economies in the Global South (Hardcover): Nir... Big Data and Cloud Computing for Development - Lessons from Key Industries and Economies in the Global South (Hardcover)
Nir Kshetri, Diana Carolina Rojas Torres, Torbjoern Fredriksson
R5,760 Discovery Miles 57 600 Ships in 10 - 15 working days

This book provides a framework for evaluating big data and cloud computing based on how they evolve to fit users' needs in developing countries in key areas, such as agriculture and education. The authors discuss how this framework can be utilized by businesses, governments, and consumers to accelerate economic growth and overcome information and communication barriers. By examining the ways in which cloud computing can drive social, economic, and environmental transformation, readers gain a nuanced understanding of the opportunities and challenges these technologies offer. The authors also provide an authoritative and up-to-date account of big data's diffusion into a wide range of developing economies, such as Brazil and China, illustrating key concepts through in-depth case studies. Special attention is paid to economic development in the context of the new Sustainable Development Goals formulated by the United Nations, introducing readers to the most modern standard of economic evaluation. Students of information management, entrepreneurship, and development, as well as policy makers, researchers, and practitioners, will find Big Data and Cloud Computing for Development an interesting read and a useful reference source.

Platform Revolution - How Networked Markets Are Transforming the Economy and How to Make Them Work for You (Paperback):... Platform Revolution - How Networked Markets Are Transforming the Economy and How to Make Them Work for You (Paperback)
Geoffrey G. Parker, Marshall W Van Alstyne, Sangeet Paul Choudary 2
R444 Discovery Miles 4 440 Ships in 10 - 15 working days

Facebook, PayPal, Alibaba, Uber-these companies have upended entire industries by harnessing a single phenomenon: the platform business model. Platform Revolution delivers the first comprehensive analysis of how platforms match producers and consumers in a multi-sided marketplace, unlocking hidden resources and creating new forms of value. Platform Revolution explores the what, how and why of this revolution and provides the first "owner's manual" for creating a platform marketplace. It provides the essential guide to unlocking the potential of an economic landscape transformed.

Brand Now - How to Stand Out in a Crowded, Distracted World (Paperback): Nick Westergaard Brand Now - How to Stand Out in a Crowded, Distracted World (Paperback)
Nick Westergaard
R471 Discovery Miles 4 710 Ships in 18 - 22 working days

Capture their attention, and keep it. Learn how to stand out in a crowded and distracted world. With the rise of digital media, you'd think it would be easier than ever to be heard. Yet, most messages fail to cut through the clutter. Consumers are overwhelmed. Ads alone aren't effective. And you can't just produce content and connect on every social network. To stand out today, you need to start with your brand. Brand Now uncovers the new rules of branding in our complex and chaotic world. Written by digital strategist and author Nick Westergaard, this book explains how to build brands that resonate both online and off. The book helps you: Create a brand with meaning Reinforce it with the right touchpoints Hone your brand's unique story Share it through engaging content Cultivate a sense of community Craft a coherent experience Stand out with simplicity and transparency The world may be growing louder, but with Brand Now's big ideas and practical toolbox, you can break through the noise-and win a place in the hearts and minds of your customers.

Decision Sourcing - Decision Making for the Agile Social Enterprise (Paperback): Dale Roberts, Rooven Pakkiri Decision Sourcing - Decision Making for the Agile Social Enterprise (Paperback)
Dale Roberts, Rooven Pakkiri
R1,661 Discovery Miles 16 610 Ships in 10 - 15 working days

We are living in the post-information age, the era of so-called 'Big Data'. It is a practical possibility for corporations to report, chart and analyse every action, transaction and click that happens inside and outside their business. In Decision Sourcing Roberts and Pakkiri examine what this means to organisational decision making. They explode the myth that good decisions need only be informed ones through an examination into how business really make choices. They lay bare the poverty of decision making processes in today's corporate world and offer fresh and fascinating insight into how social tools are providing new sources of information, how they are challenging hierarchy and how they are providing opportunities for growth and agility through aligned and inclusive decision making. This book is for those organisations that want to get beyond the corporate Facebook account and are ready for the next bold step. It is for those businesses that want to engage their workforce and their customers in collaborative relationships that are at the heart of the successful social enterprise.

Starting An Etsy Business For Dummies (Paperback, 4th edition): Kate Shoup, Kate Gatski Starting An Etsy Business For Dummies (Paperback, 4th edition)
Kate Shoup, Kate Gatski
R513 R474 Discovery Miles 4 740 Save R39 (8%) Ships in 10 - 15 working days

Build your own successful online business―the Dummies way.

Etsy is the premiere online marketplace for distinctive handmade and vintage crafts and goods. Starting an Etsy Business For Dummies, Fourth Edition provides you with the information and tools you need to start selling successfully on Etsy. This comprehensive resource and guide will show you how easy it is to set up shop and start generating income. There are millions of people out there looking to purchase unique products, and more and more shoppers are opting for one-of-a-kind sources over big-box stores. There’s never been a better time to open your own Etsy shop, and there’s never been an easier way than with this book. This updated edition covers all the latest changes to the site, plus shows you how to take captivating photos and short-form videos of your products, write appealing descriptions, and set up your Etsy shop in a way that motivates buyers to click that “add to cart" button.With helpful information, tips, tools, and tricks, this book is your ultimate guide to building your own Etsy shop.

  • Learn the ins and outs of running a successful Etsy shop
  • Get tips and advice for marketing and pricing your products competitively
  • Break through the new shop barrier and start showing up in search results
  • Improve your sales on Etsy with expert info on finding your customers

This book is great for small business owners, artists, and entrepreneurs looking to build an online craft business on the Etsy platform.

Music Distribution and the Internet - A Legal Guide for the Music Business (Paperback): Andrew Sparrow Music Distribution and the Internet - A Legal Guide for the Music Business (Paperback)
Andrew Sparrow
R1,663 Discovery Miles 16 630 Ships in 10 - 15 working days

There is hardly an aspect of internet music promotion, sale and distribution which does not have a legal dimension. Since the stakeholders in the process includes artists, their managers, music publishers, record companies, distribution companies and the consumer, the law relating to internet music distribution is extremely complex. Andrew Sparrow's Music Distribution and the Internet provides those connected to the music and media industries with a guide to the legal requirements they must meet, answering questions such as: c How should you conclude contracts with consumers over the internet? c What are the various legal terms and conditions that should govern the sale of physical product to online music buyers? c How should a website user's personal information be handled? c What limitations are there on the way this data may be used for ongoing marketing of an artist's work or the merchandise associated with it? c What are the latest copyright laws in this area and how do they apply to the internet? The book provides practical advice on how to approach key relationships with the internet buying consumer and other online media providers. The law is explained in straightforward terms and applied throughout in a music business context. Music Distribution and the Internet is an essential reference for anyone seeking to exploit and protect their rights and those of their artists in the rapidly expanding, constantly evolving and fascinating arena that is new media.

Shopping 3.0 - Shopping, the Internet or Both? (Paperback): Cor Molenaar Shopping 3.0 - Shopping, the Internet or Both? (Paperback)
Cor Molenaar
R1,663 Discovery Miles 16 630 Ships in 10 - 15 working days

Retailers are in difficult times. The recession, global competition, government regulation and the growth of the Internet mean that costs are rising but margins are increasingly squeezed. Cor Molenaar's Shopping 3.0 offers an engaging, convincing and well-researched manifesto for the future of retailing; a manifesto which encourages retailers to switch their approach from a strategy that is based around transactions to one that is based around customers. Logic dictates that there is no one single strategy that will work for all retailers; some of them may indeed benefit from investing in e-retailing solutions and the Internet but for others, success will lie in developing a service based on customer experience or one with some apparently bespoke elements; a strategy to appeal to customers as individuals. Shopping 3.0 examines all these changes. It sketches the world of consumers; those who make their purchases from the comfort of their armchair and those who enjoy shopping with friends. Cor Molenaar explores the impact of changing consumer attitudes to shopping; the role of new technology in future retailing and the changing face of both city centre and out of town shops and malls. Shopping 3.0 offers a welcome helping hand for retailers, both physical and web-based shopkeepers; something to help you make sense of the ongoing revolution in shopping and to plan or adjust your business strategy to enable you not just to survive but to thrive in a world that will look very different in a few years time.

E-Commerce and Intelligent Methods (Hardcover, 2002 ed.): Javier Segovia, Piotr S. Szczepaniak, Marian Niedzwiedzinski E-Commerce and Intelligent Methods (Hardcover, 2002 ed.)
Javier Segovia, Piotr S. Szczepaniak, Marian Niedzwiedzinski
R4,212 Discovery Miles 42 120 Ships in 18 - 22 working days

This book covers significant recent developments in the field of Intelligent Meth ods applied to eCommerce. The Intelligent Methods considered are mainly Soft Computing Methods that include fuzzy sets, rough sets, neural networks, evolutionary computations, probabilistic and evidential reasoning, multivalued logic, and related fields. There is not doubt about the relevance of eCommerce in our daily environ ments and in the work carried out at many research centers throughout the world. The application of AI to Commerce is growing as fast as the computers and net works are being integrated in all business and commerce aspects. We felt that it was time to sit down and see how was the impact into that field of low-level AI, i.e. softcomputing. We found many scattered contributions disseminated in con ferences, workshops, journal, books or even technical reports, but nothing like a common framework that could serve as a basis for further research, comparison or even prototyping for a direct transfer to the industry. We felt then the need to set up a reference point, a book like this. We planned this book as a recompilation of the newest developments of re searchers who already made some contribution into the field. The authors were se lected based on the originality and quality of their work and its relevance to the field. Authors came from prestigious universities and research centers with differ ent backgrounds."

Dynamic E-Business Implementation Management - How to Effectively Manage E-Business Implementation (Hardcover): Bennet Lientz,... Dynamic E-Business Implementation Management - How to Effectively Manage E-Business Implementation (Hardcover)
Bennet Lientz, Kathryn Rea
R4,513 Discovery Miles 45 130 Ships in 10 - 15 working days

Implementing e-business requires a dynamic approach that can respond to changes in technology, management direction, customer and supplier behavior, and competition. Many traditional project management methods don't work with e-business. This book presents proven real world management methods that are adaptive, dynamic, and flexible in an e-business environment. It tackles the central issues of e-business: the burgeoning market for "buy-side" extranet/Internet procurement and supply chain management/business-to-business, Web-based transactions.

Demystifying Communications Risk - A Guide to Revenue Risk Management in the Communications Sector (Paperback): Mark Johnson Demystifying Communications Risk - A Guide to Revenue Risk Management in the Communications Sector (Paperback)
Mark Johnson
R1,669 Discovery Miles 16 690 Ships in 10 - 15 working days

The rapid pace and increasing convergence of internet, phone and other communications technologies has created extraordinary opportunities for business but the complexity of these new service mixes creates parallel opportunities for fraud and revenue leakage. Companies seeking to use communications technology as a delivery or payment platform for digital services are particularly at risk. They need to understand both their strategic and operational risks as well as those affecting their stakeholders - partners and customers. Effective risk management is as much about awareness, culture, training and organization as it is about technology. Mark Johnson's practical guide, Demystifying Communications Risk, highlights cases from a wide range of geographies and cultures and is designed to raise awareness of the multi-faceted and often complex forms that operational revenue risks take in the communications sector. It provides managers with an understanding of the nature and implications of the risks they face and the human, organizational and technological approaches that can help avoid or mitigate them.

Customer Relationship Management - Electronic Customer Care in the New Economy (Hardcover): Andreas Muther Customer Relationship Management - Electronic Customer Care in the New Economy (Hardcover)
Andreas Muther
R2,388 Discovery Miles 23 880 Ships in 18 - 22 working days

Under the term Customer Relationship Management (CRM), companies such as SAP, Siebel Systems or E.piphany offer software solutions to optimize customer-facing processes. Business units responsible for the implementation of CRM software are in many cases relatively inexperienced in the reorganization of these processes. It is important for them to consider the needs of their customers as a whole. This book describes the customer relatioship using the concept of the Customer Buying Cycle, thereby creating a neutral orientation framework for CRM projects. For each phase of the Customer Buying Cycle it shows how Information Technologies can be used to generate benefits either for the customer or for the company that implements the CRM tools. This book includes many case studies exemplifying how CRM is realized in the practical business world.

Introduction to e-Business - Management and strategy (Hardcover): Colin Combe Introduction to e-Business - Management and strategy (Hardcover)
Colin Combe
R5,374 Discovery Miles 53 740 Ships in 10 - 15 working days

An Introduction to e-Business provides the contemporary knowledge of the key issues affecting the modern e-business environment and links theory and practice of management strategies relating to e-business. This book brings together the most cogent themes for an introduction to e-business and constitutes a valuable contribution to formalising common themes for teaching the subject in higher education. It brings together theoretical perspectives based on academic research and the application of e-business strategies. These concepts are further explored in the six case studies that follow the set chapters. This new textbook integrates the main themes to provide a complete picture of the key elements relevant to an introductory text in e-business. To fully appreciate the e-business environment it is necessary to understand the links between the different disciplines that come together to form

Emerging Markets and E-commerce in Developing Economies (Hardcover): Aboul Ella Hassanien, Kamel Rouibah, Omar Khalil,... Emerging Markets and E-commerce in Developing Economies (Hardcover)
Aboul Ella Hassanien, Kamel Rouibah, Omar Khalil, Abdulrida Alshawaf
R5,001 Discovery Miles 50 010 Ships in 18 - 22 working days

High Internet penetration in regions such as North America, Australia, and Europe, has proven the World Wide Web as an important medium for e-commerce transaction. Despite the soaring adoption statistics for those already developed societies, diffusion rates still remain low for the less developed countries, with e-commerce in its infancy. Emerging Markets and E-Commerce in Developing Economies enhances understanding of e-commerce models and practices in less developed countries, and extends the growing literature on e-commerce. An essential addition to worldwide library collections in technology, commerce, social sciences, and related fields, this essential contribution expands the body of knowledge in the field with relevant theoretical foundations, methodologies, and frameworks, to the benefit of the international academic, research, governmental, and industrial communities.

E-Commerce and the Digital Economy (Paperback): Michael J. Shaw E-Commerce and the Digital Economy (Paperback)
Michael J. Shaw
R1,789 Discovery Miles 17 890 Ships in 10 - 15 working days

This volume in the "Advances in Management Information Systems" series offers a state-of-the-art survey of information systems research on electronic commerce. Featuring chapters by leading scholars and industry professionals, it provides the framework for understanding the business trends, emerging opportunities, and barriers to overcome in the rapid developments taking place in electronic business and the digital economy. Researchers, students, and practitioners - anyone interested in the current issues and future direction of electronic commerce, especially from the standpoint of information systems and information technology - will find this book to be an authoritative source of cutting-edge information. The volume is divided into four parts: Part I covers the fundamental issues of information technology standards and the transformation of industry structure; Part II focuses on B2B commerce; Part III investigates the management of mobile and IT infrastructure; and Part IV includes trust, security, and legal issues that undergird the success of e-commerce initiatives.

Cryptoeconomics - Igniting a New Era of Blockchain (Paperback): Jian Gong, Wei Xu Cryptoeconomics - Igniting a New Era of Blockchain (Paperback)
Jian Gong, Wei Xu
R1,460 Discovery Miles 14 600 Ships in 10 - 15 working days

"A systematic review of the structure and context of the blockchain-derived economic model... (the book) describes cryptoeconomics in connection with the game theory, behavioral economics and others in simple understandable language."-Wang Feng, founder of Linekong Interactive Group and Mars Finance, partner in Geekbang Venture Capital Blockchain technology has subverted existing perceptions and is the start of an economic revolution, called, cryptoeconomics. Blockchain is a key component of cryptoeconomics. Vlad Zamfir, a developer of Ethereum, defines this term as "a formal discipline that studies protocols that governs the production, distribution, and consumption of goods and services in a decentralized digital economy. Cryptoeconomics is a practical science that focuses on the design and characterization of these protocols". This book explains the structures of blockchain-derived economic models, their history, and their application. It uses real-world cases to illustrate the relationship between cryptoeconomics and blockchain. Blockchain technology solves trust issues. A blockchain application can restrict behavior on the blockchain through a reward and punishment system that enables consensus in an innovative way. The greatest significance of cryptoeconomics lies in guaranteeing safety, stability, activity, and order in a decentralized consensus system. Security and stability are achieved mainly by cryptographical mechanisms. Activity and order are achieved through economic mechanisms. Cryptoeconomics and Blockchain: Ignighting a New Era of Blockchain discusses the most popular consensus algorithms and optimization mechanisms. With examples explained in clear and simple terms that are easy to understand, the book also explores economic mechanisms of blockchain such as game theory and behavioral economics.

Facebook Advertising Made Easy In 2020 - Your Step-By-Step Guide To Acquiring Quality Customers Cheaply And On Autopilot Using... Facebook Advertising Made Easy In 2020 - Your Step-By-Step Guide To Acquiring Quality Customers Cheaply And On Autopilot Using Effective Social Media Marketing Strategies (Hardcover)
Michael Ezeanaka
R660 Discovery Miles 6 600 Ships in 18 - 22 working days
Beyond E-Business - Towards networked structures (Hardcover): Paul Grefen Beyond E-Business - Towards networked structures (Hardcover)
Paul Grefen
R4,508 Discovery Miles 45 080 Ships in 10 - 15 working days

In Beyond E-Business: Towards Networked Structures Paul Grefen returns with his tried and tested BOAT framework for e-business, now fully expanded and updated with the very latest overview of digitally connected business; from business models, organization structures and architecture, to information technology. What used to be termed "e-business" is now simply business as usual. Today's successful organizations are complex; they are part of dynamic business networks built on digital channels, going far beyond traditional e-business. This text provides invaluable insights of modern e-business integrated with networked business, going much further than the usual analysis of traditional e-business texts. Included is coverage of the Big Five-social media, mobile computing, big data, cloud computing, and the internet of things --as well as service-oriented business and technology. This essential text provides a compact roadmap to networked e-business for engineering, information systems or business students as well as professionals in the field.

Electronic Commerce Management for Business Activities and Global Enterprises - Competitive Advantages (Hardcover): in Lee Electronic Commerce Management for Business Activities and Global Enterprises - Competitive Advantages (Hardcover)
in Lee
R4,702 Discovery Miles 47 020 Ships in 18 - 22 working days

Electronic Commerce Management for Business Activities and Global Enterprises: Competitive Advantages is written as an e-commerce textbook for undergraduate and graduate students in various business programs, including information systems, marketing, computer science, and MBA. In addition to serving as a textbook in e-commerce, this book also provides an excellent repository for instructors, researchers, and industry practitioners for their research ideas, theories, and practical experiences. In addition to regular topics traditionally taught in the classroom, this textbook addresses the many new emerging ideas and applications and presents tools and techniques in all aspects of e-commerce development and management in the global economy.

Business Networking - Shaping Collaboration Between Enterprises (Hardcover, 2nd rev. and extended ed. 2001): Hubert OEsterle,... Business Networking - Shaping Collaboration Between Enterprises (Hardcover, 2nd rev. and extended ed. 2001)
Hubert OEsterle, Elgar Fleisch, Rainer Alt
R1,633 Discovery Miles 16 330 Ships in 18 - 22 working days

Electronic commerce, supply chain management, customer relationship management, and other forms of Business Networking will fundamentally change the way business will be conducted in the information age. We will see close collaboration between processes of different enterprises, and above all, new enterprises and new processes. Business Networking offers exceptional opportunities for fast innovators and harbors fundamental risks for slowpokes. Business Networking proposes a process-oriented model for Business Networking and the concept of networkability to develop realistic strategies for managing enterprise relationships in the Internet economy. It is written to serve academic and professional audiences and formulate key success factors and management guidelines. All ideas were developed in close cooperation of research and practice and are documented in numerous original case examples.

Antitrust Analysis of Online Sales Platforms & Copyright Limitations and Exceptions (Hardcover, 1st ed. 2018): Bruce... Antitrust Analysis of Online Sales Platforms & Copyright Limitations and Exceptions (Hardcover, 1st ed. 2018)
Bruce Kilpatrick, Pierre Kobel, Pranvera Kellezi
R4,805 Discovery Miles 48 050 Ships in 18 - 22 working days

This book gathers international and national reports from across the globe on key questions in the field of antitrust and intellectual property. The first part discusses the application of competition law to online sales platforms, which is increasingly a focus for anti-trust authorities around the world. A detailed international report explores which are the major challenges for competition law generated by the growth of online platforms. It provides an excellent comparative study of this complex and challenging subject. The second part of the book gathers contributions from various jurisdictions on the topic "To what extent do current exclusions and limitations to copyright strike a fair balance between the rights of owners and fair use by private individuals and others ?" This section presents an international report, which offers an unparalleled comparative analysis of this topic, bringing together common themes and contrasting the various national provisions dealing with exceptions to copyright, amongst other things. The book also includes the resolutions passed by the General Assembly of the International League of Competition Law (LIDC) following a debate on each of these topics, which include proposed solutions and recommendations. The LIDC is a long-standing international association that focuses on the interface between competition law and intellectual property law, including unfair competition issues.

An Introduction to Social Media Marketing (Hardcover): Alan Charlesworth An Introduction to Social Media Marketing (Hardcover)
Alan Charlesworth
R5,337 Discovery Miles 53 370 Ships in 10 - 15 working days

Social media has given marketers a way to connect with consumers in an unprecedented and revolutionary way, but the very newness of this medium is as challenging as it is exciting, particularly to those who aren't 'digital natives'. This is the first textbook for students that offers a step by step guide to this newly dominant marketing discipline.

Mirroring its sister text "Digital Marketing: a Practical Approach," this book is grounded in solid academic underpinnings, but has a lighter, hands-on approach that is perfect for shorter courses and additional reading.

Chapter exercises not only help develop knowledge, but test the learners' understanding of how the various concepts and models are best used by requiring them to investigate how they are best applied in real-world scenarios.

The book is supported by the author's excellent website, which includes links to continually updated statistics as well as articles that keep the reader in touch with the constant changes to this dynamic area.

Topics covered in this book include:

  • Social networking
  • Consumer reviews
  • Social service and support
  • Real-time social media marketing
  • Blogging
  • Viral marketing and influencers
  • Advertising on social media

And much more.

"

An Introduction to Social Media Marketing" is the first of its kind and ideal reading for students who want to work in a digital marketing environment, as well as the traditional marketer who wants to get to grips with this vibrant, and potentially lucrative facet of present-day marketing.

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