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Books > Language & Literature > Language & linguistics > Sociolinguistics

The Black Side of the River - Race, Language, and Belonging in Washington, DC (Hardcover): Jessica A. Grieser The Black Side of the River - Race, Language, and Belonging in Washington, DC (Hardcover)
Jessica A. Grieser
R690 R619 Discovery Miles 6 190 Save R71 (10%) Ships in 18 - 22 working days

An insightful exploration of the impact of urban change on Black culture, identity, and language Across the United States, cities are changing. Gentrification is transforming urban landscapes, often pushing local Black populations to the margins. As a result, communities with rich histories and strong identities grapple with essential questions. What does it mean to be from a place in flux? What does it mean to be a specific kind of person from that place? What does gentrification mean for the fabric of a community? In The Black Side of the River, sociolinguist Jessi Grieser draws on ten years of interviews with dozens of residents of Anacostia, a historically Black neighborhood in Washington, DC, to explore these ideas through the lens of language use. Grieser finds that residents use certain speech features to create connections among racial, place, and class identities; reject negative characterizations of place from those outside the community; and negotiate ideas of belonging. In a neighborhood undergoing substantial class gentrification while remaining decisively Black, Grieser finds that Anacostians use language to assert a positive, hopeful place identity that is inextricably intertwined with their racial one. Grieser's work is a call to center Black lived experiences in urban research, confront the racial effects of urban change, and preserve the rich culture and community in historic Black neighborhoods, in Washington, DC, and beyond.

Dinner Talk - Cultural Patterns of Sociability and Socialization in Family Discourse (Hardcover): Shoshana Blum-Kulka Dinner Talk - Cultural Patterns of Sociability and Socialization in Family Discourse (Hardcover)
Shoshana Blum-Kulka
R4,510 Discovery Miles 45 100 Ships in 10 - 15 working days

"Dinner Talk" draws upon the recorded dinner conversations of, and extensive interviews with, native Israeli, American Israeli, and Jewish American middle-class families to explore the cultural styles of sociability and socialization in family discourse. The thesis developed is that family dinners in Western middle-class homes fulfill important functions of sociability for all participants and, at the same time, serve as crucial sites of socialization for children through language and for language use. The book demonstrates the way talk at dinner constructs, reflects, and invokes familial, social, and cultural identities and provides social support for easing the passage of children into adult discourse worlds.
Family discourse at dinner emerges as a particularly rich site for discursive socialization and a highly meaningful enactment of sociable behavior in culturally patterned ways. Although all the families studied have a commom Eastern European background, Israeli and Jewish American families are shown to differ extensively in their interactional styles, in ways that enact historically different, community-related interpretations of the dialectics of continuity and change. Native Israeli, American Israeli, and Jewish American families differ culturally in the ways they negotiate issues of power, independence, and involvement through various speech activities such as the choice and initiation of topics, conversational story-telling, naming practices, metapragmatic discourse, politeness strategies, and in immigrant, bilingual families, language choice and code switching. "Dinner Talk" demonstrates the unique interactional style of each of the groups, linking the observed communication patterns to the ideological, sociocultural, and historical contexts of their respective communities.
This innovative study of family discourse from a cross-cultural perspective will appeal to students and specialists in sociolinguistics, communication, anthropology, child language, and family and Jewish studies, as well as to all interested in patterns of communication within families.

Alzheimer Discourse - Some Sociolinguistic Dimensions (Hardcover): Vai Ramanathan Alzheimer Discourse - Some Sociolinguistic Dimensions (Hardcover)
Vai Ramanathan
R4,487 Discovery Miles 44 870 Ships in 10 - 15 working days

This book deals with the narrative discourse--specifically lifestories--of 16 patients suffering from Alzheimer's disease (AD). It attempts to understand the discourse of these patients in contextual terms. Thus far, the dominant explanation for "incoherence" in AD speech has been largely provided by research in psycholinguistics, much of which has understood AD speech in terms of the progressively deteriorating nature of the disease. This study provides a complementary view by examining ways in which some social factors--audiences, setting, and time--influence the extensiveness and meaningfulness of AD talk.
By offering both an examination of interactions across the data as well as analyzing particular cases in detail, this unusual study attempts to juxtapose some general insights regarding AD discourse with case-specific ones. Sociolinguistic analyses of the data demonstrate how certain audiences and particular settings set in motion discourse activities that either facilitate the patients' ability to recall their pasts or impede it. This analysis also includes a critical look at the researcher's contribution in negotiating and reinforcing these activities. Ethnographic details about the social worlds of some of these patients shed light on how larger social contexts at least indirectly contribute to exacerbating the patients' conditions or stabilizing them. The analyses of both context and language provides a more global understanding of the Alzheimer experience. This study also discusses some interactional strategies by which professionals can begin to engage AD patients in meaningful talk as well as ways by which they can better "hear" AD patients' cues at narrating. Throughout, this book underscores the need to factor in social factors when making assessments regarding AD patients' communicative abilities.

English Pronunciation Models in a Globalized World - Accent, Acceptability and Hong Kong English (Paperback): Andrew Sewell English Pronunciation Models in a Globalized World - Accent, Acceptability and Hong Kong English (Paperback)
Andrew Sewell
R1,436 Discovery Miles 14 360 Ships in 9 - 17 working days

This book explores the topics of English accents and pronunciation. It highlights their connections with several important issues in the study of English in the world, including intelligibility, identity, and globalization. The unifying strand is provided by English pronunciation models: what do these models consist of, and why? The focus on pronunciation teaching is combined with sociolinguistic perspectives on global English, and the wider question asked by the book is: what does it mean to teach English pronunciation in a globalized world? The book takes Hong Kong - 'Asia's World City' - as a case study of how global and local influences interact, and of how decisions about teaching need to reflect this interaction. It critically examines existing approaches to global English, such as World Englishes and English as a Lingua Franca, and considers their contributions as well as their limitations in the Hong Kong context. A data-based approach with quantitative and qualitative data anchors the discussion and assists in the development of criteria for the contents of pronunciation models. English Pronunciation Models in a Globalized World: Accent, Acceptability and Hong Kong English discusses, among other issues: Global English: A socio-linguistic toolkit Accents and Communication: Intelligibility in global English Teaching English Pronunciation: The models debate Somewhere Between: Accent and pronunciation in Hong Kong Researchers and practitioners of English studies and applied linguistics will find this book an insightful resource.

Becoming Bilingual Readers - Identity, Translanguaging, and Biographic Biliteracy Profiles (Paperback): Bobbie Kabuto Becoming Bilingual Readers - Identity, Translanguaging, and Biographic Biliteracy Profiles (Paperback)
Bobbie Kabuto
R1,175 Discovery Miles 11 750 Ships in 9 - 17 working days

* Provides reader-friendly Biographic Biliteracy Profiles to illustrate the diverse ways that bilingual reading behaviors are enacted within a translanguaging context. * Introduces how Biographic Biliteracy Profiles can act as a type of transformative assessment that can shed light on how bilingual readers make sense of texts in the context of their home and school environments. * Offers in-depth analysis, narratives, and insights through the lens of 5 bilingual readers from Spanish, Greek, Japanese and English backgrounds * Examines the role of bilingual readers' identities in the process of becoming biliterate and translanguaging

Social interaction, Social Context, and Language - Essays in Honor of Susan Ervin-tripp (Hardcover): Dan Isaac Slobin, Julie... Social interaction, Social Context, and Language - Essays in Honor of Susan Ervin-tripp (Hardcover)
Dan Isaac Slobin, Julie Gerhardt, Amy Kyratzis, Jiansheng Guo
R4,982 Discovery Miles 49 820 Ships in 10 - 15 working days

This collection of essays is a representative sample of the current research and researchers in the fields of language and social interactions and social context. The opening chapter, entitled "Context in Language," is written by Susan Ervin-Tripp, whose diverse and innovative research inspired the editors to dedicate this book to her honor. Ervin-Tripp is known for her work in the fields of linguistics, psychology, child development, sociology, anthropology, rhetoric, and women's studies. She has played a central role in the definition and establishment of psycholinguistics, child language development, and sociolinguistics, and has been an innovator in terms of approaches and methods of study.
This book covers a wide range of research interests in the field, from linguistically oriented approaches to social and ethnography oriented approaches. The issue of the relationships between forms and structures of language and social interactions is examined in studies of both adult and child speech. It is a useful anthology for graduate students studying language and social interaction, as well as for researchers in this field.

Social interaction, Social Context, and Language - Essays in Honor of Susan Ervin-tripp (Paperback): Dan Isaac Slobin, Julie... Social interaction, Social Context, and Language - Essays in Honor of Susan Ervin-tripp (Paperback)
Dan Isaac Slobin, Julie Gerhardt, Amy Kyratzis, Jiansheng Guo
R3,112 Discovery Miles 31 120 Ships in 10 - 15 working days

This collection of essays is a representative sample of the current research and researchers in the fields of language and social interactions and social context. The opening chapter, entitled "Context in Language," is written by Susan Ervin-Tripp, whose diverse and innovative research inspired the editors to dedicate this book to her honor. Ervin-Tripp is known for her work in the fields of linguistics, psychology, child development, sociology, anthropology, rhetoric, and women's studies. She has played a central role in the definition and establishment of psycholinguistics, child language development, and sociolinguistics, and has been an innovator in terms of approaches and methods of study.
This book covers a wide range of research interests in the field, from linguistically oriented approaches to social and ethnography oriented approaches. The issue of the relationships between forms and structures of language and social interactions is examined in studies of both adult and child speech. It is a useful anthology for graduate students studying language and social interaction, as well as for researchers in this field.

Disfluency and Proficiency in Second Language Speech Production (Hardcover, 1st ed. 2022): Simon Williams Disfluency and Proficiency in Second Language Speech Production (Hardcover, 1st ed. 2022)
Simon Williams
R2,869 Discovery Miles 28 690 Ships in 18 - 22 working days

This book explores the concept of disfluency in speech production, particularly as it occurs in the context of second language acquisition. Drawing on examples from learner speech at three levels (beginner, intermediate and advanced), the author argues that acquiring target language norms for performing disfluency is essential to an individual being recognized as fluent in a language by fellow-speakers. Starting with a survey of the psycholinguistic research in this area, he then applies a sociolinguistic lens to examine how a learner's social and educational background impacts the types of disfluencies in their speech. This book will be of interest to readers in fields such as (applied) linguistics and second language acquisition, psychology and education.

In and Out of Suriname - Language, Mobility and Identity (Hardcover): Eithne B. Carlin, Isabelle Leglise, Bettina Migge, Paul B... In and Out of Suriname - Language, Mobility and Identity (Hardcover)
Eithne B. Carlin, Isabelle Leglise, Bettina Migge, Paul B Tjon Sie Fat
R3,366 Discovery Miles 33 660 Ships in 18 - 22 working days

In and Out of Suriname: Language, Mobility and Identity offers a unique multidisciplinary perspective on a multilingual society in the Caribbean and Guianan sphere. Breaking away from the view of bounded ethnicity, the authors address central theoretical issues of multilingual and multicultural societies including ethnicity as a social distinction, identity as the shifting construction of the self and others, and the role of language therein. They discuss the impact of contact and mobilities on language maintenance, expansion and change. Language, mobility and identity in Suriname are observed through the lens of the actors themselves, from the ever-mobile Amerindians and Maroons on the periphery of land and society through expanding urban societies enhanced by recent migration from Haiti, Brazil and China.

Confrontation Talk - Arguments, Asymmetries, and Power on Talk Radio (Hardcover): Ian Hutchby Confrontation Talk - Arguments, Asymmetries, and Power on Talk Radio (Hardcover)
Ian Hutchby
R4,486 Discovery Miles 44 860 Ships in 10 - 15 working days

Using conversation analysis to explore the nature of argument, asymmetry, and power on talk radio, this book focuses on the interplay between the structures of talk in interaction and the structures of participation on talk radio. In the process, it demonstrates how conversation analysis may be used to account for power as a feature of institutional discourse.
To address a number of key issues in the study of institutional communication and conflict talk, a case study of a British talk radio show is presented, stimulating some penetrating questions:
* What is distinctive about interaction on talk radio?
* What is the basis of the communicative asymmetries between hosts and callers?
* How are their arguments constructed, and in what ways does the setting enable and constrain the production of conflict talk?
These questions are answered through the detailed study of conversational phenomena, informed by a critical concern for the relationship between talk and social structure.
This book will be of interest to a wide readership consisting of academics, advanced undergraduates, and postgraduate students in a range of courses in sociology, linguistics, media/communication/cultural studies, anthropology, and popular culture.

Language, Ethnicity and the State, Volume 1 - Minority Languages In The European Union (Hardcover, New): C. O'Reilly Language, Ethnicity and the State, Volume 1 - Minority Languages In The European Union (Hardcover, New)
C. O'Reilly
R2,643 Discovery Miles 26 430 Ships in 18 - 22 working days

Bringing together research from a number of different disciplines, this volume explores the effects of European Union policy and discourses of linguistic heterogeneity and cultural diversity from a sociological/ethnographic perspective, providing an opportunity for the reader to make comparisons between developments in different ethno-linguistic revival movements within the EU.

Research Developments in World Englishes (Hardcover): Alexander Onysko Research Developments in World Englishes (Hardcover)
Alexander Onysko
R3,997 Discovery Miles 39 970 Ships in 10 - 15 working days

This book is available as open access through the Bloomsbury Open Access programme and is available on www.bloomsburycollections.com. It is funded by the University of Klagenfurt, Austria. Discussing key issues of current relevance and setting the tone for future research in world Englishes, this book provides new perspectives on the diverse realities of Englishes around the world. Written by an international team of established and renowned scholars, it is the inaugural volume in the new series Bloomsbury Advances in World Englishes, dedicated to advancing research in the field. Chapters discuss important topics in contemporary world Englishes research, including de-colonial approaches, emerging varieties in post-protectorates and international uses as communicative events to highlight the globalizing aspect of English as a semiotic code. The book also expands on cultural conceptualizations to investigate the connections between Englishes and localized cultural knowledge and ongoing changes and attitudes towards local forms in multilingual settings. Closing with an examination of how world Englishes and the use of English as a lingua franca could influence the future teaching of Englishes, Research Developments in World Englishes presents a detailed picture of contemporary research approaches and points the way towards exciting future directions.

International English - A Guide to Varieties of English Around the World (Paperback, 6th edition): Peter Trudgill, Jean Hannah International English - A Guide to Varieties of English Around the World (Paperback, 6th edition)
Peter Trudgill, Jean Hannah
R1,233 Discovery Miles 12 330 Ships in 9 - 17 working days

From Singapore to Scotland, Canada to the Channel Islands, Namibia to New Zealand and beyond, International English takes you on a fascinating journey through the varieties of English spoken around the world. Comparisons across the varieties provide a comprehensive guide to differences in phonetics, phonology, grammar and vocabulary, making this a useful resource for teachers of English as a foreign language and linguistics students alike. This sixth edition has been thoroughly updated to include the following: new sections on the Death of RP, Estuary English, Multicultural London English, the Dublin accent and Fijian English; updated material on RP phonology, New Zealand English phonology, Australian English lexis, North American English lexis and the Northern Cities Chain Shift; revised and updated references and bibliography. This textbook comes with free-to-download MP3 files at www.routledge.com/9781138233690, which demonstrate the different varieties featured in the book - ideal for use in class, at home or on the move. International English remains a key and indispensable resource for teachers and students, and is essential reading for anyone studying varieties of English in a global context.

Maintaining Minority Languages in Transnational Contexts - Australian and European Perspectives (Hardcover): A. Pauwels, J.... Maintaining Minority Languages in Transnational Contexts - Australian and European Perspectives (Hardcover)
A. Pauwels, J. Winter, J. Lo Bianco
R1,400 Discovery Miles 14 000 Ships in 18 - 22 working days

This volume deals with challenges to the maintenance of minority (or community) languages in this era of globalization and increasing transnational movements of people. The contributors, experts in language policy, language maintenance and multilingualism offer complementary perspectives drawn from Australia and Europe on the maintenance of linguistic diversity.

Biocommunication of Animals (Hardcover, 2014 ed.): Guenther Witzany Biocommunication of Animals (Hardcover, 2014 ed.)
Guenther Witzany
R5,217 R4,896 Discovery Miles 48 960 Save R321 (6%) Ships in 10 - 15 working days

Every coordination within or between animals depends on communication processes. Although the signaling molecules, vocal and tactile signs, gestures and its combinations differ throughout all species according their evolutionary origins and variety of adaptation processes, certain levels of biocommunication can be found in all animal species:

(a) Abiotic environmental indices such as temperature, light, water, etc. that affect the local ecosphere of an organism and are sensed, interpreted.

(b) Trans-specific communication with non-related organisms.

(c) Species-specific communication between same or related species.

(d) Intraorganismic communication, i.e., sign-mediated coordination within the body of the organism.

This book gives an overview of the manifold levels of animal communication exemplified by a variety of species and thereby broadens the understanding of these organisms.

"

The State of Minority Languages (Hardcover): W. Fase, K Jaspaert, S.J. Kroon The State of Minority Languages (Hardcover)
W. Fase, K Jaspaert, S.J. Kroon
R2,798 Discovery Miles 27 980 Ships in 10 - 15 working days

Many regional languages across the world are threatened by modernization and urbanization whilst the universal and rapid rise of migration has created new and unprecedented forms of multilingualism. Aspects of education, national policies and attitudes towards minority languages are documented.

Critical Discourse Analysis - Theory and Interdisciplinarity (Hardcover): G. Weiss, R. Wodak Critical Discourse Analysis - Theory and Interdisciplinarity (Hardcover)
G. Weiss, R. Wodak
R2,675 Discovery Miles 26 750 Ships in 18 - 22 working days

Can discourse analysis techniques adequately deal with complex social phenomena? What does "interdisciplinarity" mean for theory building and the practice of empirical research? This volume provides an innovative and original debate on critical theory and discourse analysis, focussing on the extent to which critical discourse analysis can and should draw on the theory and methodology of a range of disciplines within the social sciences.

Quantified Storytelling - A Narrative Analysis of Metrics on Social Media (Hardcover, 1st ed. 2020): Alex Georgakopoulou,... Quantified Storytelling - A Narrative Analysis of Metrics on Social Media (Hardcover, 1st ed. 2020)
Alex Georgakopoulou, Stefan Iversen, Carsten Stage
R1,635 Discovery Miles 16 350 Ships in 9 - 17 working days

This book interrogates the role of quantification in stories on social media: how do visible numbers (e.g. of views, shares, likes) and invisible algorithmic measurements shape the stories we post and engage with? The links of quantification with stories have not been explored sufficiently in storytelling research or in social media studies, despite the fact that platforms have been integrating sophisticated metrics into developing facilities for sharing stories, with a massive appeal to ordinary users, influencers and businesses alike. With case-studies from Instagram, Reddit and Snapchat, the authors show how three types of metrics, namely content metrics, interface metrics and algorithmic metrics, affect the ways in which cancer patients share their experiences, the circulation of specific stories that mobilize counter-publics and the design of stories as facilities on platforms. The analyses document how numbers structure elements in stories, indicate and produce engagement and become resources for the tellers' self-presentation. This book will be of interest to students and scholars working in the fields of narrative and social media studies, including narratology, biography studies, digital storytelling, life-writing, narrative psychology, sociological approaches to narrative, discourse and sociolinguistic perspectives.

Language, Power and Identity Politics (Hardcover): Mairead Nic Craith Language, Power and Identity Politics (Hardcover)
Mairead Nic Craith
R2,649 Discovery Miles 26 490 Ships in 18 - 22 working days

Dominance, identity and resistance are key themes in this volume in which contributors examine language in global, virtual and local settings. Power is highly contextual and the chapters focus on concepts such as world languages, linguistic rights and minority protection. Migrants and their vernaculars feature prominently and several case studies explore the social strategies employed by speakers on non-indigenous tongues. Religion and belief are key underlying themes in the final chapters, which analyze the misunderstandings that can occur in sensitive political contexts.

The Slavonic Languages (Hardcover): Professor Greville Corbett, Professor Bernard Comrie The Slavonic Languages (Hardcover)
Professor Greville Corbett, Professor Bernard Comrie
R10,682 Discovery Miles 106 820 Ships in 10 - 15 working days

In this scholarly volume, each of the living Slavonic languages are analyzed and described in depth, together with the two extinct languages--Old Church Slavonic and Polabian. In addition, the various alphabets of the Slavonic languages--especially Roman, Cyrillic, and Glagolitic--are discussed, and the relationships of the Slavonic languages to other Indo-European languages and to one another, are explored. The last chapter provides an account of those Slavonic languages "in exile" such as Russian, Ukrainian, Polish, Czech, and Slovak in the US.
Each language chapter is written by an expert in the field, in a format designed for comparative study. Information on each language includes an introductory description of social context and development, a discussion of phonology, a detailed presentation of synchronic morphology, noting major historical developments, comprehensive treatment of syntactic properties, a discussion of vocabulary, an outline of main dialects, and an extensive bibliography listing English and other sources.
Contributors include P. Cubberley, University of Melbourne, A. Schenker, Yale University, D. Short, University of London, G. Stone, University of Oxford, and A. Rothstein, University of Massachusetts.

Language, Ethnicity and the State, Volume 2 - Minority Languages in Eastern Europe Post-1989 (Hardcover): C. O'Reilly Language, Ethnicity and the State, Volume 2 - Minority Languages in Eastern Europe Post-1989 (Hardcover)
C. O'Reilly
R2,654 Discovery Miles 26 540 Ships in 18 - 22 working days

This volume draws on sociologically and ethnographically oriented work from a number of disciplines to allow the reader to compare developments in the different states, and to examine the interplay of language issues, ethnic nationalism and processes of state formation and restructuring in the various political and historical contexts of Central Eastern Europe.

The Discourse of Blogs and Wikis (Hardcover): Greg Myers The Discourse of Blogs and Wikis (Hardcover)
Greg Myers
R5,919 Discovery Miles 59 190 Ships in 10 - 15 working days

Blogs and Wikis have not been with us for long, but have made a huge impact on society. Wikipedia is the best known exemplar of the wiki, a collaborative site that leads to a single text claimed by no-one; blogs, or web-logs, have exploded into the mainstream through novelisations, film adaptations and have gathered huge followings. Blogs and wikis also serve to provide a coherent basis for a discourse analysis of specific web language. What makes these forms distinctive as genres, and what ramifications does the technology have on the language? Myers looks at how blogs and wikis: *allow for easier than ever publication *can claim to challenge institutional hierarchies *provide alternate perspectives on events *exemplify globalization *challenge demarcations between the personal and the public *construct new communities and more Drawing on a wide range of popular blogs and wikis, the book works alongside an author blog that contains regularly updated links, references and a glossary. An essential textbook for upper level undergraduates on linguistics and language studies courses, it elucidates, informs and offers insights into a major new type of discourse. This coursebook will include a companion website.

Professional Discourse (Hardcover, New): Britt-Louise Gunnarsson Professional Discourse (Hardcover, New)
Britt-Louise Gunnarsson
R5,928 Discovery Miles 59 280 Ships in 10 - 15 working days

Professional Discourse gives a broad and multifaceted perspective on discourse in the professions. For each of these professions, the book explores the dual relationship between discourse and context, outlining how professional discourse is continuously reconstructed in relation to changing contextual frameworks. The case studies discussed in the book are based on authentic texts and spoken data, collected within different environments and related to different domains. The book includes discussion of both theory and methodology, thus providing tools for exercises and future studies. The reader is introduced to a variety of analytical approaches, that of textlinguistics, pragmatics, genre studies, sociolinguistics, interactional sociolinguistics and sociology, psycholinguistics and cognitive psychology. The book gives theoretically grounded and systematically investigated answers to questions of relevance for advanced learners, practitioners and academic scholars. >

Commonplace Witnessing - Rhetorical Invention, Historical Remembrance, and Public Culture (Hardcover): Bradford Vivian Commonplace Witnessing - Rhetorical Invention, Historical Remembrance, and Public Culture (Hardcover)
Bradford Vivian
R2,255 Discovery Miles 22 550 Ships in 10 - 15 working days

Commonplace Witnessing examines how citizens, politicians, and civic institutions have adopted idioms of witnessing in recent decades to serve a variety of social, political, and moral ends. The book encourages us to continue expanding and diversifying our normative assumptions about which historical subjects bear witness and how they do so. Commonplace Witnessing presupposes that witnessing in modern public culture is a broad and inclusive rhetorical act; that many different types of historical subjects now think and speak of themselves as witnesses; and that the rhetoric of witnessing can be mundane, formulaic, or popular instead of rare and refined. This study builds upon previous literary, philosophical, psychoanalytic, and theological studies of its subject matter in order to analyze witnessing, instead, as a commonplace form of communication and as a prevalent mode of influence regarding the putative realities and lessons of historical injustice or tragedy. It thus weighs both the uses and disadvantages of witnessing as an ordinary feature of modern public life.

Bureaucratic Language in Government and Business (Paperback): Roger W. Shuy Bureaucratic Language in Government and Business (Paperback)
Roger W. Shuy
R669 Discovery Miles 6 690 Ships in 18 - 22 working days

Plunging into the verbal quagmire of official language used by bureaucrats in both government and business, distinguished linguist Roger W. Shuy develops new techniques based on linguistic principles to improve their communication with the public.

Shuy presents nine case studies that reveal representative problems with bureaucratic language. He characterizes the traits of bureaucratic language candidly, though somewhat sympathetically, and he describes how linguists can provide bureaucrats with both the tools for communicating more clearly and also the authority to implement these changes.

Drawing on documents cited in class action lawsuits brought against the Social Security Administration and Medicare, Shuy offers a detailed linguistic analysis of these agencies' problems with written and oral communication, and he outlines a training program he developed for government writers to solve them. Moving on to the private sector, Shuy analyzes examples of the ways that businesses such as car dealerships, real estate and insurance companies, and commercial manufacturers sometimes fail to communicate effectively. Although typically bureaucracies change their use of language only when a lawsuit threatens, Shuy argues that clarity in communication is a cost effective strategy for preventing or at least reducing litigation.

"Bureaucratic Language in Government and Business" explains why bureaucratic language can be so hard to understand and what can be done about it.

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